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Wyndham Garden Westlake

From

60 US$

/natt

Wyndham Garden Westlake - Image 1

Wyndham Garden Westlake - Rum

Wyndham Garden Westlake - Rum

Wyndham Garden Westlake - Badrum

Wyndham Garden Westlake - Fitnesscenter

Priser för Wyndham Garden Westlake

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From

60 US$

/natt

Om detta boende

Du får tillgång till inomhuspool, bubbelpool och fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och danssal.

Parkering
Restaurang
Pool
Rökfria rum
Business center
Kemtvätt

Läge

1100 Crocker Road, West Dover, Ohio, USA

Crocker Park (galleria) (0.6 miles)

Regal Crocker Park (0.9 miles)

Huntington Reservation (1.8 miles)

Lake Erie Nature & Science Center (1.9 miles)

Lake Erie (1.9 miles)

Huntington Beach (2.3 miles)

Mer platsinformation

Rumsalternativ

4

Svit - 1 kingsize-säng - icke-rökare (1 Bedroom)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

700 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

5

Rum - 1 kingsize-säng - icke-rökare (Mobility, Roll-in Shower)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

450 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

5

Rum - 2 dubbelsängar - icke-rökare (Mobility, Roll-in Shower)

Information om rummet

2 Dubbelsängar

Sovplats 4

450 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

4

Rum - 1 dubbelsäng - icke-rökare

Information om rummet

1 Dubbelsäng

Sovplats 2

450 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

4

Svit - 1 kingsize-säng - icke-rökare - vid poolen (1 Bedroom)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

700 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

6

Rum - 2 dubbelsängar - icke-rökare (Mobility, Bathtub w/ Grab Bars)

Information om rummet

2 Dubbelsängar

Sovplats 4

450 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

9

Rum - 1 kingsize-säng med bäddsoffa - icke-rökare

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 4

450 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

7

Rum - 2 dubbelsängar - icke-rökare

Information om rummet

2 Dubbelsängar

Sovplats 4

450 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

5

Rum - 2 dubbelsängar - icke-rökare (Poolside)

Information om rummet

2 Dubbelsängar

Sovplats 4

448 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

7

Rum - 1 kingsize-säng - icke-rökare (Mobility, Bathtub w/ Grab Bars)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

450 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

Gästrecensioner för Wyndham Garden Westlake

6.9

Trevligt

Baserat på 1 580 verifierade recensioner

Vem bor här?

Företag

16%

Par

27%

Familj

47%

Grupper

8%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Omdömen om Wyndham Garden Westlake beskriver ett prisvärt hotell med ett bekvämt läge, men många noterar åldrande faciliteter, varierande renlighet och frekventa underhållsproblem som problem med ventilation, hissarna ur funktion och stängda pooler eller bubbelpooler som påverkar vistelserna.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

Omdömen om Wyndham Garden Westlake beskriver ett prisvärt hotell med ett bekvämt läge, men många noterar åldrande faciliteter, varierande renlighet och frekventa underhållsproblem som problem med ventilation, hissarna ur funktion och stängda pooler eller bubbelpooler som påverkar vistelserna.

Återkopplingen angående servicen är blandad: vissa gäster tyckte att personalen var vänlig och hjälpsam, medan andra rapporterade långsam incheckning, en ointresserad reception och begränsad eller utebliven städning. Rummen beskrivs ofta som mörka och daterade, med bullrig eller ineffektiv luftkonditionering och tillfälliga problem med Wi-Fi, även om ett antal recensenter sov bekvämt. Överlag kan man förvänta sig enkla boenden med varierande underhåll; kontrollera tillgängligheten av faciliteter innan bokning.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Den stora inomhuspoolen och bubbelpoolen är ofta stängda eller har begränsade öppettider; hissarna går ofta sönder och andra underhållsproblem är vanliga. Gratis parkering och en bar/restaurang på plats nämns, men öppettiderna kan vara korta.

Relaterade gästrecensioner

8

Joel

13 nov. 2025

·

Stannade 1 natt

Good for the price ( I paid around $50). The pool was closed and on one knew why. The bar closed early, before I got there. At breakfast, around 9am, I was the only one there. The coffee was barely warm I, but my server was very pleasant.

Good for the price ( I paid around $50). The pool was closed and on one knew why. The bar closed early, before I got there. At breakfast, around 9am, I was the only one there. The coffee was barely warm I, but my server was very pleasant.

4

John

31 aug. 2025

·

Stannade 1 natt

Entry door to building stuck. Tub drain plugged. Heater very loud. No outside window. Next to pool. Whole property needs a facelift. Breakfast should be included for what we paid. Bed clean and comfortable. Great TV.

Entry door to building stuck. Tub drain plugged. Heater very loud. No outside window. Next to pool. Whole property needs a facelift. Breakfast should be included for what we paid. Bed clean and comfortable. Great TV.

4

Dong W.

27 aug. 2025

·

Stannade 1 natt

The elevator was often not working at all, although I pushed the button for a few minutes. After asking for a help at the front desk, the elevator was usable..!! It is what I never expected.

The elevator was often not working at all, although I pushed the button for a few minutes. After asking for a help at the front desk, the elevator was usable..!! It is what I never expected.

6

Beth

9 aug. 2025

·

Stannade 1 natt

We chose the hotel bc of the free breakfast and the pool, but breakfast was not free or all that great and the pool hours were extremely limited, so we just got 45 minutes in the pool because we went before we took our suitcases up to the room.

We chose the hotel bc of the free breakfast and the pool, but breakfast was not free or all that great and the pool hours were extremely limited, so we just got 45 minutes in the pool because we went before we took our suitcases up to the room.

10

Casey

5 aug. 2025

·

Stannade 2 nätter

Great hotel, kids loved the poolside room. Pool was huge, hot tub was nice but not real hot. Workout room was good- all the things you need for a quick workout and it was cool inside not hot. Room was small with 2 beds not a ton of room but it worked. Beds not too comfy but we managed. Check in staff lady was super sweet. No breakfast and bar closed early. Also no drinks or food in pool area kinda sucked while watching kids. Great area in walking distance to mall and resturants! Gas arcross street and right off hwy. Would be back if in the area

Great hotel, kids loved the poolside room. Pool was huge, hot tub was nice but not real hot. Workout room was good- all the things you need for a quick workout and it was cool inside not hot. Room was small with 2 beds not a ton of room but it worked. Beds not too comfy but we managed. Check in staff lady was super sweet. No breakfast and bar closed early. Also no drinks or food in pool area kinda sucked while watching kids. Great area in walking distance to mall and resturants! Gas arcross street and right off hwy. Would be back if in the area

2

Moe

5 aug. 2025

·

Stannade 3 nätter

Property was horrible. Half of the elevators didn’t work, the building and rooms reeked like chlorine from the pool, and the room amenities were just terrible. Nowhere near as clean as it should’ve been. We had to switch rooms 3 times just to get a room that wasn’t terrible. The only positive to this property is that the location wasn’t horrible, and only a 20 minute drive from downtown Cleveland.

Property was horrible. Half of the elevators didn’t work, the building and rooms reeked like chlorine from the pool, and the room amenities were just terrible. Nowhere near as clean as it should’ve been. We had to switch rooms 3 times just to get a room that wasn’t terrible. The only positive to this property is that the location wasn’t horrible, and only a 20 minute drive from downtown Cleveland.

4

Robin

18 juli 2025

·

Stannade 2 nätter

Toilet broke, towel rack broke, shower no hot water. Pool closes way too early and hot tub broke. Very old and smells of mold.

Toilet broke, towel rack broke, shower no hot water. Pool closes way too early and hot tub broke. Very old and smells of mold.

8

John

27 juni 2025

·

Stannade 2 nätter

Pool and hot tub were out of service.

Pool and hot tub were out of service.

6

jennifer

19 apr. 2025

·

Stannade 1 natt

As a second stay at this hotel, it was ok. Since then the hotel changer names, but still the same, arrived and didnt know the pool was closed for another week, that was the main reason i stayed. The room they put me in was pretty quiet. The next morning, breakfast, after 2 attempts standing at the wait to be seated, got seated, after being told that the buffet hot items serving heating elements were broke so they had to bring it from the back, ok no biggie, but got the food, eggs treated like they were cooked in peppers, sausage was spicy, budgies and gravy was cold, after breakfast, i had enough and left, all in all.. this place has potential, if everybody was in good working ordee. Not sure if I'll be back next time

As a second stay at this hotel, it was ok. Since then the hotel changer names, but still the same, arrived and didnt know the pool was closed for another week, that was the main reason i stayed. The room they put me in was pretty quiet. The next morning, breakfast, after 2 attempts standing at the wait to be seated, got seated, after being told that the buffet hot items serving heating elements were broke so they had to bring it from the back, ok no biggie, but got the food, eggs treated like they were cooked in peppers, sausage was spicy, budgies and gravy was cold, after breakfast, i had enough and left, all in all.. this place has potential, if everybody was in good working ordee. Not sure if I'll be back next time

2

TAMMY

17 apr. 2025

·

Stannade 1 natt

This hotel is completely run down. Pool, jacuzzi and elevator all out of order. Convenience store is a few shelves of candy bars next to the front desk. Room was stripped with no drinking glasses, ice bucket. Even garbage cans had no liners. There was nothing in the room at all with the hotel name. No directions to contact desk, housekeeping, etc. Nobody in restaurant or lounge. Complete ghost town! Signs that say vending lead to empty areas. Do not stay here!

This hotel is completely run down. Pool, jacuzzi and elevator all out of order. Convenience store is a few shelves of candy bars next to the front desk. Room was stripped with no drinking glasses, ice bucket. Even garbage cans had no liners. There was nothing in the room at all with the hotel name. No directions to contact desk, housekeeping, etc. Nobody in restaurant or lounge. Complete ghost town! Signs that say vending lead to empty areas. Do not stay here!

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många omdömen nämner smutsiga mattor, fläckiga badkar, unken eller mögeldoft och enstaka skadedjur; även korridorer och gemensamma utrymmen ser ovårdade ut. En minoritet rapporterade rena rum.

Relaterade gästrecensioner

2

Joseph

27 okt. 2025

·

Stannade 2 nätter

The Hotel overall seamed slightly below my minimum expectations as related to cleanliness, customer service, etc. But the first night I felt like something was biting my legs throughout the night. The second night I saw two flea like bugs on the white cheats. And all the next day after I checked out I felt like I had bugs in my pants struggled to sit through meetings and drive 3 hours home . But I felt much better after I stripped on the porch and took a scalding hot shower.

The Hotel overall seamed slightly below my minimum expectations as related to cleanliness, customer service, etc. But the first night I felt like something was biting my legs throughout the night. The second night I saw two flea like bugs on the white cheats. And all the next day after I checked out I felt like I had bugs in my pants struggled to sit through meetings and drive 3 hours home . But I felt much better after I stripped on the porch and took a scalding hot shower.

4

Afton

29 sep. 2025

·

Stannade 1 natt

The rooms were extremely dirty. Cobwebs as well as spiders.

The rooms were extremely dirty. Cobwebs as well as spiders.

4

Alicia

1 sep. 2025

·

Stannade 1 natt

Room smelled musty ... there were dead bugs all over my bed ... went to bed grossed out and paranoid . Tub was disgustingly stained , didn't even want to go in there ... carpets are horrible ! Not impressed ... have stayed there before and was much better

Room smelled musty ... there were dead bugs all over my bed ... went to bed grossed out and paranoid . Tub was disgustingly stained , didn't even want to go in there ... carpets are horrible ! Not impressed ... have stayed there before and was much better

2

Jeffrey

19 aug. 2025

·

Stannade 1 natt

The room had black mold in the shower, overall very dirty and disgusting

The room had black mold in the shower, overall very dirty and disgusting

4

Natalie

17 aug. 2025

·

Stannade 1 natt

The room and hallway had a horrible smell. I had to buy room deodorizer. The hotel had a nice pool area but the rooms are worn and dated.

The room and hallway had a horrible smell. I had to buy room deodorizer. The hotel had a nice pool area but the rooms are worn and dated.

4

Amy

16 aug. 2025

·

Stannade 1 natt

Breakfast buffet was terrible Computers didn’t work at check in and took forever. Rooms were in poor shape. Clean but not updated. Bathroom door handle fell off when we arrived. Never did see maintenance. Entire hotel needs a deep clean and maintenance. Not worth the money. Beds were clean.

Breakfast buffet was terrible Computers didn’t work at check in and took forever. Rooms were in poor shape. Clean but not updated. Bathroom door handle fell off when we arrived. Never did see maintenance. Entire hotel needs a deep clean and maintenance. Not worth the money. Beds were clean.

4

Sahar

7 juli 2025

·

Stannade 1 natt

The place was sooo dirty and smelled so bad! Our first room we were in there was a cockroach, we tried calling down to the from desk but the phone doesn’t work! So we went down and he said… “man those thing are just everywhere aren’t they??” And freaked us out but it was too late to go to a different hotel. So he just moved us to the next room over!

The place was sooo dirty and smelled so bad! Our first room we were in there was a cockroach, we tried calling down to the from desk but the phone doesn’t work! So we went down and he said… “man those thing are just everywhere aren’t they??” And freaked us out but it was too late to go to a different hotel. So he just moved us to the next room over!

2

Ishmael

6 juli 2025

·

Stannade 2 nätter

Needed major upgrades. Room was severely outdated, wall paper was water damaged, sofa was worn and torn, and we found bed bugs in the bed.

Needed major upgrades. Room was severely outdated, wall paper was water damaged, sofa was worn and torn, and we found bed bugs in the bed.

4

Cathleen

5 maj 2025

·

Stannade 3 nätter

The hotel is in very poor condition. Carpets are filthy and stained. Pool was not functioning. The lamp shade in our room was torn. The bottles of shampoo and conditioner were off the wall. Our AC didn’t work and we had to get a repairman in to fix it. It worked when we returned to the room that evening. The hallways and rooms are so dark. The hallways reeked of chlorine from the pool. Rooms are not being cleaned to any standard. There was an old pizza box left in the cabinet under the TV. There was no hair dryer. This hotel is in desperate need of new management and a makeover. The best part of the experience was free parking and plenty of pillows.

The hotel is in very poor condition. Carpets are filthy and stained. Pool was not functioning. The lamp shade in our room was torn. The bottles of shampoo and conditioner were off the wall. Our AC didn’t work and we had to get a repairman in to fix it. It worked when we returned to the room that evening. The hallways and rooms are so dark. The hallways reeked of chlorine from the pool. Rooms are not being cleaned to any standard. There was an old pizza box left in the cabinet under the TV. There was no hair dryer. This hotel is in desperate need of new management and a makeover. The best part of the experience was free parking and plenty of pillows.

2

Greg

3 aug. 2024

·

Stannade 4 nätter

It was disgusting. The room was filled with dust, the toilet was filthy, with exactly what you are thinking on it. The curtains had red stains that I can only hope were ketchup. Also, the air conditioning didn’t work in most rooms in this hotel.

It was disgusting. The room was filled with dust, the toilet was filthy, with exactly what you are thinking on it. The curtains had red stains that I can only hope were ketchup. Also, the air conditioning didn’t work in most rooms in this hotel.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är daterade och mörka med återkommande problem med ventilation, trasiga armaturer och dålig avrinning; vissa rapporterar oljud från atriumbadets/poolens område. Ett fåtal gäster tyckte att sängarna var bekväma och sov gott.

Relaterade gästrecensioner

4

Shana

24 aug. 2025

·

Stannade 1 natt

We chose this hotel because we trust the Wyndham name and are Wyndham discovery owners. Upon arrival we saw the sign for the hotel and it was a plastic banner on the outside of the building so we're assuming Wyndham recently acquired the property. At least I hope that's what happened. The lobby was ok, the restaurant looked ok, the pool looked nice although we didn't have time to enjoy it. That's where the "ok" ended. The carpets in the hallway were dirty and desperately needed a vacuuming. The room was very outdated and needed some serious work. We reserved a room with a king bed and a pull out couch for my 12 year old daughter. The king bed was very uncomfortable. The pull out couch, I know they are not known for their comfort, but this one was horrible. I felt so bad for her having to sleep on it. Thankfully this was a quick one night stay. One of the lamps were cracked and the desk chair...I have no words. Needless to stay I will not be staying here again unless I hear they have done some major renovations. If you're just passing through town and are just using the room to kind of sleep in, I guess it would ok. Oh side note...when we came back in the evening after visiting friends, the two very long hallways on the way to our room smelled like sewage.

We chose this hotel because we trust the Wyndham name and are Wyndham discovery owners. Upon arrival we saw the sign for the hotel and it was a plastic banner on the outside of the building so we're assuming Wyndham recently acquired the property. At least I hope that's what happened. The lobby was ok, the restaurant looked ok, the pool looked nice although we didn't have time to enjoy it. That's where the "ok" ended. The carpets in the hallway were dirty and desperately needed a vacuuming. The room was very outdated and needed some serious work. We reserved a room with a king bed and a pull out couch for my 12 year old daughter. The king bed was very uncomfortable. The pull out couch, I know they are not known for their comfort, but this one was horrible. I felt so bad for her having to sleep on it. Thankfully this was a quick one night stay. One of the lamps were cracked and the desk chair...I have no words. Needless to stay I will not be staying here again unless I hear they have done some major renovations. If you're just passing through town and are just using the room to kind of sleep in, I guess it would ok. Oh side note...when we came back in the evening after visiting friends, the two very long hallways on the way to our room smelled like sewage.

6

Brandie

20 aug. 2025

·

Stannade 2 nätter

Staff was amazing and tried to accommodate but hotel is super old tv was horrible but the biggest issue was that the ac did not work the whole time you could be it even breath in our room. Maintenance guy was super nice and tried a couple times to fix it but it was just not happening.

Staff was amazing and tried to accommodate but hotel is super old tv was horrible but the biggest issue was that the ac did not work the whole time you could be it even breath in our room. Maintenance guy was super nice and tried a couple times to fix it but it was just not happening.

4

Lisa

18 aug. 2025

·

Stannade 1 natt

We had no air conditioning during our stay. We called the front desk before we had to leave for a concert and someone did fix it. Upon return to our room 6 hrs later the air unit was not working again and our room was so uncomfortable. Called front desk again and maintenance was gone and they had no other rooms available. They gave us 2 box fans but 1 didnt even work! It was miserable. All they look off the bill was $30. Ridiculous! Never will stay at this brand again.

We had no air conditioning during our stay. We called the front desk before we had to leave for a concert and someone did fix it. Upon return to our room 6 hrs later the air unit was not working again and our room was so uncomfortable. Called front desk again and maintenance was gone and they had no other rooms available. They gave us 2 box fans but 1 didnt even work! It was miserable. All they look off the bill was $30. Ridiculous! Never will stay at this brand again.

6

Lynn

26 juli 2025

·

Stannade 3 nätter

The hotel is older, room was humid and sticky upon arrival, air conditioner was not efficient, had mold on the shower tiles. Requested new towels at the counter and was told house keeping would bring them, never received.

The hotel is older, room was humid and sticky upon arrival, air conditioner was not efficient, had mold on the shower tiles. Requested new towels at the counter and was told house keeping would bring them, never received.

6

Caryl

30 juni 2025

·

Stannade 2 nätter

My room had a comfortable bed and a hot shower. The wireless was weak and I could not connect until everyone else on the floor stopped using it. The TV was not a smart TV. There were several small things missing that you would expect. I did not try the pool or exercise room.

My room had a comfortable bed and a hot shower. The wireless was weak and I could not connect until everyone else on the floor stopped using it. The TV was not a smart TV. There were several small things missing that you would expect. I did not try the pool or exercise room.

2

Mandy

29 juni 2025

·

Stannade 1 natt

One of the worst hotels we’ve ever stayed in. Blood stains on the carpet. A loud rattling air conditioner. The bathroom sink was clogged. The finish was peeling off the floor of the bathtub, and looked so gross our kids wouldn’t even take a shower in it. Water wouldn’t get hot in the shower. Totally worn out and mushy mattresses and pillows. Spotty WiFi. No spare toothbrushes at the front desk.

One of the worst hotels we’ve ever stayed in. Blood stains on the carpet. A loud rattling air conditioner. The bathroom sink was clogged. The finish was peeling off the floor of the bathtub, and looked so gross our kids wouldn’t even take a shower in it. Water wouldn’t get hot in the shower. Totally worn out and mushy mattresses and pillows. Spotty WiFi. No spare toothbrushes at the front desk.

6

Travis

28 juni 2025

·

Stannade 1 natt

If you enjoy sleeping in a soft bed inside a slow-cooking crockpot, this place might be for you. The bed was actually really comfortable and the shower water temp was perfect—small wins. Free parking was a plus and the lot was well-lit, so I didn’t feel like I was walking into a horror movie. Checkout was super quick, which I appreciated because I was eager to get back to breathable air. Check-in though? Oddly slow for 9 at night. Like, was the front desk typing my info with one finger? Now the real issue: the room temp. I set the thermostat to 61°, as recommended by the maintenance guy, but the room basically said “Nah.” It climbed to 75° and stayed there, never dipping below 72°. No air circulation. None. I didn’t sleep—I marinated. There’s no complimentary breakfast, but you can pay $12 for one at the restaurant if you’re into overpaying for eggs and toast. Pool area was completely empty, which was kind of nice, and the pool itself looked clean—if I hadn’t been cooked alive in my room, I might’ve actually used it. All in all, decent bones but some sweaty flaws. Bring a portable fan and low expectations.

If you enjoy sleeping in a soft bed inside a slow-cooking crockpot, this place might be for you. The bed was actually really comfortable and the shower water temp was perfect—small wins. Free parking was a plus and the lot was well-lit, so I didn’t feel like I was walking into a horror movie. Checkout was super quick, which I appreciated because I was eager to get back to breathable air. Check-in though? Oddly slow for 9 at night. Like, was the front desk typing my info with one finger? Now the real issue: the room temp. I set the thermostat to 61°, as recommended by the maintenance guy, but the room basically said “Nah.” It climbed to 75° and stayed there, never dipping below 72°. No air circulation. None. I didn’t sleep—I marinated. There’s no complimentary breakfast, but you can pay $12 for one at the restaurant if you’re into overpaying for eggs and toast. Pool area was completely empty, which was kind of nice, and the pool itself looked clean—if I hadn’t been cooked alive in my room, I might’ve actually used it. All in all, decent bones but some sweaty flaws. Bring a portable fan and low expectations.

6

Dana

3 juni 2025

·

Stannade 1 natt

Looks unwelcoming from the outside, but the staff was nice. The lobby and bar area looked “okay.” When we got up to our room it was very dark, even with every light on, it was very dark. The air conditioner fan squeaked when it was turned on. Just an “okay” overall.

Looks unwelcoming from the outside, but the staff was nice. The lobby and bar area looked “okay.” When we got up to our room it was very dark, even with every light on, it was very dark. The air conditioner fan squeaked when it was turned on. Just an “okay” overall.

6

Stephanie

8 apr. 2025

·

Stannade 2 nätter

Our first room was on the smaller side which was fine since it was just two of us however the air conditioner in the room wasn't working and the fridge didn't seem to be very cold either. There was also water dripping from the ceiling in the bathroom after we took showers but it was i the corner on the opposite side of the shower so I'm not sure what that was about. Maintenance came up and reset the ac but after about an hour it still wasn't working so we switched to a different room. The second room was better than the first in that it was slightly bigger and the ac worked great! The staff was down to earth and helpful. Both rooms were clean. We would stay there again.

Our first room was on the smaller side which was fine since it was just two of us however the air conditioner in the room wasn't working and the fridge didn't seem to be very cold either. There was also water dripping from the ceiling in the bathroom after we took showers but it was i the corner on the opposite side of the shower so I'm not sure what that was about. Maintenance came up and reset the ac but after about an hour it still wasn't working so we switched to a different room. The second room was better than the first in that it was slightly bigger and the ac worked great! The staff was down to earth and helpful. Both rooms were clean. We would stay there again.

8

David

18 sep. 2024

·

Stannade 2 nätter

Our room looked very tired. peeling "leather" on chair, fraying carpet was a possible tripping hazard, both lamp shades were damaged and the curtains had an unsightly stain. Long black hair in tub and empty container of body scrub. My brother had a room on the same floor and he did not have any of the issues we had. It was quiet and convenient to shops and the lake.

Our room looked very tired. peeling "leather" on chair, fraying carpet was a possible tripping hazard, both lamp shades were damaged and the curtains had an unsightly stain. Long black hair in tub and empty container of body scrub. My brother had a room on the same floor and he did not have any of the issues we had. It was quiet and convenient to shops and the lake.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Åsikterna går isär: flera gäster berömmer den vänliga personalen och snabba problemlösningen, medan andra upplevde långa väntetider vid incheckning, dålig kommunikation och ojämn eller utebliven städning.

Relaterade gästrecensioner

10

DEAN

24 nov. 2025

·

Stannade 1 natt

It was all around a great place to stay!!! Clean, Staff attentive and pleasant. Really nice experience.

It was all around a great place to stay!!! Clean, Staff attentive and pleasant. Really nice experience.

4

William

23 sep. 2025

·

Stannade 1 natt

We got to the hotel 1 and 1/2 hour after check in time and still had to wait almost 30 minutes for our room to be ready. Also, could not connect to the WIFI. Called down to the front desk and he said they would reset "something", but that did not work. I took my table down to the front desk and tried to sign in there and it still did not work. Told the clerk that and he said he called maintenance and then just walked away.

We got to the hotel 1 and 1/2 hour after check in time and still had to wait almost 30 minutes for our room to be ready. Also, could not connect to the WIFI. Called down to the front desk and he said they would reset "something", but that did not work. I took my table down to the front desk and tried to sign in there and it still did not work. Told the clerk that and he said he called maintenance and then just walked away.

10

Christina

31 aug. 2025

·

Stannade 3 nätter

This was in a quiet area and had lots of shopping close by it's a great location. Rooms were clean and staff was friendly.

This was in a quiet area and had lots of shopping close by it's a great location. Rooms were clean and staff was friendly.

2

Linda

11 aug. 2025

·

Stannade 2 nätter

When we arrived front desk thought room was ready but when we went in beds were not made, bedding was dumped in mddle of bed, carpet not swept. No other accessible room avaiable. Waited 45 mins for them to ready room. Shout out to Latisha, she tried to make it right with a free breakfast. Room wasnt swept. When we went to bed that we found that they had put a mattress topper instead of a comforter on one of the beds. Very uncomfortable. When i asked the next morning for them to remake the bed, i got a knock on the door with a guy handing me a new set of sheets. Will never go there again.

When we arrived front desk thought room was ready but when we went in beds were not made, bedding was dumped in mddle of bed, carpet not swept. No other accessible room avaiable. Waited 45 mins for them to ready room. Shout out to Latisha, she tried to make it right with a free breakfast. Room wasnt swept. When we went to bed that we found that they had put a mattress topper instead of a comforter on one of the beds. Very uncomfortable. When i asked the next morning for them to remake the bed, i got a knock on the door with a guy handing me a new set of sheets. Will never go there again.

10

Judie

11 aug. 2025

·

Stannade 2 nätter

The hotel was nice, check in was very easy and staff were friendly. I did have an issue with the connecting room, as the guests were very inconsiderate and forgot they were not at home but rather a hotel where people had to work the next day. There was a STRONG odor of marijuana seeping under my door. Which cool, do you, but I needed to be up at 8 for work. Hotel staff moved my room and even brought me the new room keys to the 5th floor. I appreciated that because I expected to have to go get them. The elevator was a bit questionable lol as it had a sign that said if it got stuck and WOULD NOT MOVE push the button for the 5th floor and that would reset it. 😂😩 I rode the elevator many times and it never got stuck. I would definitely stay here again. NO BUGS I CHECKED ✅

The hotel was nice, check in was very easy and staff were friendly. I did have an issue with the connecting room, as the guests were very inconsiderate and forgot they were not at home but rather a hotel where people had to work the next day. There was a STRONG odor of marijuana seeping under my door. Which cool, do you, but I needed to be up at 8 for work. Hotel staff moved my room and even brought me the new room keys to the 5th floor. I appreciated that because I expected to have to go get them. The elevator was a bit questionable lol as it had a sign that said if it got stuck and WOULD NOT MOVE push the button for the 5th floor and that would reset it. 😂😩 I rode the elevator many times and it never got stuck. I would definitely stay here again. NO BUGS I CHECKED ✅

10

Alanda

22 juli 2025

·

Stannade 2 nätter

The staff was very helpful and very sweet

The staff was very helpful and very sweet

2

Sally

29 juni 2025

·

Stannade 1 natt

Rooms were not available at 9pm at night and I did the pre-check in by 1pm on the day we were to arrive. There were at least 8 people also waiting on rooms when check in time was at 3pm.

Rooms were not available at 9pm at night and I did the pre-check in by 1pm on the day we were to arrive. There were at least 8 people also waiting on rooms when check in time was at 3pm.

2

Hania

24 juni 2025

·

Stannade 2 nätter

W arrived and room was not ready, we had to wait for 45 minutes. The air conditioning unit was not working in our room . We asked them to fix it, not happened! We asked to clean our room and bring us clean towels, not happened! Staff was rude , they said they are understaffed and the ac unit is old! Worst hotel ever! Do not waste your Money here! Worst customer service Till now the manager has not called to apologize or try to compensate us for our poor stay

W arrived and room was not ready, we had to wait for 45 minutes. The air conditioning unit was not working in our room . We asked them to fix it, not happened! We asked to clean our room and bring us clean towels, not happened! Staff was rude , they said they are understaffed and the ac unit is old! Worst hotel ever! Do not waste your Money here! Worst customer service Till now the manager has not called to apologize or try to compensate us for our poor stay

2

cassie

19 mars 2025

·

Stannade 1 natt

Non responsive staff. They act like they are being bothered if you need assistance. Dirty old hotel. Don't stay here.

Non responsive staff. They act like they are being bothered if you need assistance. Dirty old hotel. Don't stay here.

10

Alicia

19 jan. 2025

·

Stannade 1 natt

Front desk service was great, hotel was very clean and the room priced was excellent

Front desk service was great, hotel was very clean and the room priced was excellent

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Bekvämt läge i Westlake nära I-90, Crocker Park, butiker och restauranger; cirka 20 minuter till centrala Cleveland. Många tyckte att området var lugnt och praktiskt för bilresor.

Relaterade gästrecensioner

10

Christina

31 aug. 2025

·

Stannade 3 nätter

This was in a quiet area and had lots of shopping close by it's a great location. Rooms were clean and staff was friendly.

This was in a quiet area and had lots of shopping close by it's a great location. Rooms were clean and staff was friendly.

8

Samantha

22 aug. 2025

·

Stannade 2 nätter

Overall hotel was a good stay. Lobby did smell of pool chlorine but thats understandable as their pool is indoor. Room was nice and AC was cold but AC machine was making a noise and bathtub slowly drained. Other than that it was fine about 20 min from downtown cleveland i would stay here again

Overall hotel was a good stay. Lobby did smell of pool chlorine but thats understandable as their pool is indoor. Room was nice and AC was cold but AC machine was making a noise and bathtub slowly drained. Other than that it was fine about 20 min from downtown cleveland i would stay here again

10

Patricia

2 aug. 2025

·

Stannade 1 natt

Nice and clean, comfy bed, good tv. Convenient to I-90, nice plaza nearby with great restaurants...Yard House for dinner and Another Broken Egg Cafe for breakfast.

Nice and clean, comfy bed, good tv. Convenient to I-90, nice plaza nearby with great restaurants...Yard House for dinner and Another Broken Egg Cafe for breakfast.

10

Jerry

12 juli 2025

·

Stannade 1 natt

Great place close to the venue i was seeing a concert at.

Great place close to the venue i was seeing a concert at.

10

Rahaf

2 juni 2025

·

Stannade 1 natt

Very comfortable , close to I-90 so it was the perfect stop on my road trip!

Very comfortable , close to I-90 so it was the perfect stop on my road trip!

8

Adam

2 dec. 2024

·

Stannade 2 nätter

I love how close it is to Crocker park with all of it’s available choices.

I love how close it is to Crocker park with all of it’s available choices.

10

Dora

11 nov. 2024

·

Stannade 3 nätter

I like is close to shops and restaurants

I like is close to shops and restaurants

10

Patti

11 nov. 2024

·

Stannade 1 natt

Very comfortable bed and relaxing stay. Staff was excellent. Great breakfast. Large pool, small exercise room. Very easy parking. Large hotel but they handle large group easily. Great location to shopping.

Very comfortable bed and relaxing stay. Staff was excellent. Great breakfast. Large pool, small exercise room. Very easy parking. Large hotel but they handle large group easily. Great location to shopping.

8

Christopher

8 aug. 2024

·

Stannade 1 natt

Large, complimentary parking. Short distance to retail shopping and restaurants. Easy drive to a very nice lakeshore park.

Large, complimentary parking. Short distance to retail shopping and restaurants. Easy drive to a very nice lakeshore park.

8

Linda

25 juni 2024

·

Stannade 2 nätter

The front desk staff was so nice- appreciated them and the fact that we were so close to Crocker Park and all of the amenities

The front desk staff was so nice- appreciated them and the fact that we were so close to Crocker Park and all of the amenities

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukost ingår vanligtvis inte och kvaliteten varierar från dålig till bra; vissa noterar begränsade öppettider och tidiga stängningar av bar/restaurang. Ett fåtal gäster uppskattade maten och barservicen.

Relaterade gästrecensioner

4

Amy

16 aug. 2025

·

Stannade 1 natt

Breakfast buffet was terrible Computers didn’t work at check in and took forever. Rooms were in poor shape. Clean but not updated. Bathroom door handle fell off when we arrived. Never did see maintenance. Entire hotel needs a deep clean and maintenance. Not worth the money. Beds were clean.

Breakfast buffet was terrible Computers didn’t work at check in and took forever. Rooms were in poor shape. Clean but not updated. Bathroom door handle fell off when we arrived. Never did see maintenance. Entire hotel needs a deep clean and maintenance. Not worth the money. Beds were clean.

6

Beth

9 aug. 2025

·

Stannade 1 natt

We chose the hotel bc of the free breakfast and the pool, but breakfast was not free or all that great and the pool hours were extremely limited, so we just got 45 minutes in the pool because we went before we took our suitcases up to the room.

We chose the hotel bc of the free breakfast and the pool, but breakfast was not free or all that great and the pool hours were extremely limited, so we just got 45 minutes in the pool because we went before we took our suitcases up to the room.

10

Janet

17 juli 2025

·

Stannade 3 nätter

Only complaint. Put trash can in hallway and they emptied it and didn’t put a new trash bag in. Bar staff excellent, food excellent. Staff friendly and informative.

Only complaint. Put trash can in hallway and they emptied it and didn’t put a new trash bag in. Bar staff excellent, food excellent. Staff friendly and informative.

6

Kyrie

12 juli 2025

·

Stannade 6 nätter

The restaurant hours are terrible, they didnt have water for sale for 2 days, housekeeping never cleaned my room when I requested it. The hot tub was not accessible the whole time, they had it blocked off? It was clean enough and not bad for the price but if you are an avid traveler and live out of hotels like me it is not worth your time.

The restaurant hours are terrible, they didnt have water for sale for 2 days, housekeeping never cleaned my room when I requested it. The hot tub was not accessible the whole time, they had it blocked off? It was clean enough and not bad for the price but if you are an avid traveler and live out of hotels like me it is not worth your time.

10

Rayettte

2 juni 2025

·

Stannade 2 nätter

The staff was very helpful to needs of patrons. The restaurant was convenient.

The staff was very helpful to needs of patrons. The restaurant was convenient.

6

jennifer

19 apr. 2025

·

Stannade 1 natt

As a second stay at this hotel, it was ok. Since then the hotel changer names, but still the same, arrived and didnt know the pool was closed for another week, that was the main reason i stayed. The room they put me in was pretty quiet. The next morning, breakfast, after 2 attempts standing at the wait to be seated, got seated, after being told that the buffet hot items serving heating elements were broke so they had to bring it from the back, ok no biggie, but got the food, eggs treated like they were cooked in peppers, sausage was spicy, budgies and gravy was cold, after breakfast, i had enough and left, all in all.. this place has potential, if everybody was in good working ordee. Not sure if I'll be back next time

As a second stay at this hotel, it was ok. Since then the hotel changer names, but still the same, arrived and didnt know the pool was closed for another week, that was the main reason i stayed. The room they put me in was pretty quiet. The next morning, breakfast, after 2 attempts standing at the wait to be seated, got seated, after being told that the buffet hot items serving heating elements were broke so they had to bring it from the back, ok no biggie, but got the food, eggs treated like they were cooked in peppers, sausage was spicy, budgies and gravy was cold, after breakfast, i had enough and left, all in all.. this place has potential, if everybody was in good working ordee. Not sure if I'll be back next time

6

Omda

14 apr. 2025

·

Stannade 2 nätter

I did not like paying for breakfast as I have already paid for the room. It was not free.

I did not like paying for breakfast as I have already paid for the room. It was not free.

8

Todd

2 dec. 2024

·

Stannade 3 nätter

Elevators were very tempermental, finally going "out of order" Sunday morning. Wine at the bar / restaurant quite expensive. Food was very good.

Elevators were very tempermental, finally going "out of order" Sunday morning. Wine at the bar / restaurant quite expensive. Food was very good.

8

John

17 sep. 2024

·

Stannade 1 natt

Good place at reasonable price. Really good food. Breakfast 5 dollar charge is well worth the cost

Good place at reasonable price. Really good food. Breakfast 5 dollar charge is well worth the cost

8

Tanya

26 mars 2024

·

Stannade 1 natt

Breakfast was great.

Breakfast was great.

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2

Mr Raymond

för 2 veckor sedan

·

Stannade 5 nätter

The hotel was not clean. The room was dirty. The tub was disgusting. I had to go and find a job to stay. I would not recommend that hotel

The hotel was not clean. The room was dirty. The tub was disgusting. I had to go and find a job to stay. I would not recommend that hotel

6

Raymond

för 2 veckor sedan

·

Stannade 2 nätter

show water never got hot.

show water never got hot.

8

Jovanna

för 2 veckor sedan

·

Stannade 1 natt

Nice place ti stay close to shopping

Nice place ti stay close to shopping

2

Marjorie

för 2 veckor sedan

·

Stannade 1 natt

I paid $200 for a room when I walked into the room someone else was already in the room. I then was given a different type of room. There were there was a bug on the bed. I quickly searched the rest of the room and the bed to make sure there was no bedbugs which I did not see, but they’re stains all over the bedding I would bring your own blankets no hair dryer one garbage bag and one garbage can and the pool closes at 9 PM on a Saturday night never ever what I stay here ever again

I paid $200 for a room when I walked into the room someone else was already in the room. I then was given a different type of room. There were there was a bug on the bed. I quickly searched the rest of the room and the bed to make sure there was no bedbugs which I did not see, but they’re stains all over the bedding I would bring your own blankets no hair dryer one garbage bag and one garbage can and the pool closes at 9 PM on a Saturday night never ever what I stay here ever again

6

Chelsea

för 3 veckor sedan

·

Stannade 1 natt

Ample parking and a convenient location just minutes from Crocker Park. Our beds were clean, and the staff was friendly, but there were some definite disappointments. We found a lost sock under the bed, a press-on nail on the TV stand, and numerous stains on the carpet. We paid extra for a poolside room, only to discover at check-in that this included second-floor rooms with a carpeted spiral staircase leading down to the pool—not exactly ideal with kids. We also weren’t told that the balcony door leading to the pool had to be left propped open and unlocked because the key card wouldn’t work from the pool side. Nothing like being freezing and soaking wet with your kids, running back to your room, only to discover you can’t get inside and have to walk all the way around through the lobby! The pool and hot tub need some serious maintenance. There was visible mold and mildew around the hot tub filter area, and the pool water was cloudy and heavily chlorinated. The kids still enjoyed swimming, but we made sure to shower thoroughly afterward. The on-site restaurant and bar was another letdown. They were out of most food menu items and had only a handful of the wines listed available. One other downside: the pool doesn’t open until 10 a.m., while checkout is at 11 a.m., leaving very little time for a morning swim. Overall, we had a decent stay, and the location and friendly staff were positives.

Ample parking and a convenient location just minutes from Crocker Park. Our beds were clean, and the staff was friendly, but there were some definite disappointments. We found a lost sock under the bed, a press-on nail on the TV stand, and numerous stains on the carpet. We paid extra for a poolside room, only to discover at check-in that this included second-floor rooms with a carpeted spiral staircase leading down to the pool—not exactly ideal with kids. We also weren’t told that the balcony door leading to the pool had to be left propped open and unlocked because the key card wouldn’t work from the pool side. Nothing like being freezing and soaking wet with your kids, running back to your room, only to discover you can’t get inside and have to walk all the way around through the lobby! The pool and hot tub need some serious maintenance. There was visible mold and mildew around the hot tub filter area, and the pool water was cloudy and heavily chlorinated. The kids still enjoyed swimming, but we made sure to shower thoroughly afterward. The on-site restaurant and bar was another letdown. They were out of most food menu items and had only a handful of the wines listed available. One other downside: the pool doesn’t open until 10 a.m., while checkout is at 11 a.m., leaving very little time for a morning swim. Overall, we had a decent stay, and the location and friendly staff were positives.

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Incheckning

Checka ut

Från 15:00 till 23:59

Innan 11:00

Deposition

USD 100 per accommodation on arrival.

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