The area feels somewhat secluded from the city, though it is very much in the heart of the Tulsa/BA commercial districts. Entry in & out of the hotel was easy. Check-in was a bit of an issue. I am uncertain whether it was on Hotels.com or Homewood Suites, but we had reserved a two queen bed suite. When we arrived the manager (?... he had a blazer and the others did not) checked us in & "verified" that we had reserved a king suite. I explained what we had reserved & how a king bed would not fit our family, to which he explained they had none available & that was not what "came through." I pulled up my confirmation email, which unfortunately only listed "bedroom suite." He asked if we would accept an accessible suite, so I said sure, as long as it has adequate beds. I finished checking in & we traversed the long corridor to the back of the hotel and took the elevator to the assigned room only to find it was another King suite. We went back down to the lobby. The other gentleman who had been standing nearby when I first checked in helped us. He was very friendly, apologized & gave us two adjoining rooms. I wish I had caught his name--he was very helpful. I found the beds/sofas very comfortable, but only because I prefer extra firm. Not all did. The a/c was sluggish in 1 room, so we left the adjoining doors open & let the other a/c help us out. Breakfast was a typical offering: eggs/sausage/biscuits/muffins/bagels/waffles/yogurt/etc. It was well kept. Checkout was smooth.
The area feels somewhat secluded from the city, though it is very much in the heart of the Tulsa/BA commercial districts. Entry in & out of the hotel was easy. Check-in was a bit of an issue. I am uncertain whether it was on Hotels.com or Homewood Suites, but we had reserved a two queen bed suite. When we arrived the manager (?... he had a blazer and the others did not) checked us in & "verified" that we had reserved a king suite. I explained what we had reserved & how a king bed would not fit our family, to which he explained they had none available & that was not what "came through." I pulled up my confirmation email, which unfortunately only listed "bedroom suite." He asked if we would accept an accessible suite, so I said sure, as long as it has adequate beds. I finished checking in & we traversed the long corridor to the back of the hotel and took the elevator to the assigned room only to find it was another King suite. We went back down to the lobby. The other gentleman who had been standing nearby when I first checked in helped us. He was very friendly, apologized & gave us two adjoining rooms. I wish I had caught his name--he was very helpful. I found the beds/sofas very comfortable, but only because I prefer extra firm. Not all did. The a/c was sluggish in 1 room, so we left the adjoining doors open & let the other a/c help us out. Breakfast was a typical offering: eggs/sausage/biscuits/muffins/bagels/waffles/yogurt/etc. It was well kept. Checkout was smooth.
