Crowne Plaza Dallas Downtown by IHG
117 US$
/ noche
Promedio para octubre
Precios para Crowne Plaza Dallas Downtown by IHG
Selecciona fechas para ver precios y disponibilidad
117 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Crowne Plaza Dallas Downtown by IHG, los precios por noche son de 83 US$ de media en el mes más barato (enero) y de 174 US$ en el mes más caro (junio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 83 US$ |
| febrero | 91 US$ |
| marzo | 97 US$ |
| abril | 93 US$ |
| mayo | 84 US$ |
| junio | 174 US$ |
| julio | 119 US$ |
| agosto | 86 US$ |
| septiembre | 103 US$ |
| octubre | 117 US$ |
| noviembre | 98 US$ |
| diciembre | 84 US$ |
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F
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M
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oct · 117 US$
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N
D
Más caro: junio (aprox. 174 US$)
Más barato: enero (aprox. 83 US$)
Acerca de esta propiedad
No te pierdas las instalaciones recreativas a tu disposición, que incluyen una piscina al aire libre y gimnasio abierto las 24 horas. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.
Servicios
No te pierdas las instalaciones recreativas a tu disposición, que incluyen una piscina al aire libre y gimnasio abierto las 24 horas. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.
Servicios empresariales
Tendrás un centro de negocios abierto las 24 horas, un servicio de limusina o coche con chófer y check-in exprés a tu disposición. ¿Estás organizando un evento en Dallas? En este hotel tienes a tu disposición 2787 metros cuadrados de espacio con centro de conferencias y 22 salas de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.
Comida
Crowne Plaza Dallas Downtown by IHG te ofrece la posibilidad de tomar algo en THRIVE Restaurant, aunque también puedes ir a un bar-cafetería. Apaga la sed con tu bebida favorita en el bar o lounge. Se ofrece un desayuno bufé todos los días de 06:30 a 11:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 291 habitaciones con frigorífico. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El cuarto de baño está provisto de ducha y bañera combinadas y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.
Ubicación
Si decides alojarte en Crowne Plaza Dallas Downtown by IHG, disfrutarás de una fantástica ubicación en el centro de Dallas, a solo 5 min a pie de Dallas World Aquarium y a 10 min de Centro de convenciones Kay Bailey Hutchison. Además, este hotel se encuentra a 1,2 km de Torre Reunión y a 1,5 km de American Airlines Center.
Qué hay cerca
Renaissance Tower(0.1 millas)
AT&T Discovery District(0.2 millas)
Dallas World Aquarium(0.3 millas)
The Sixth Floor Museum at Dealey Plaza(0.3 millas)
Dealey Plaza(0.3 millas)
Dallas County Courthouse(0.3 millas)
Parque Pioneer Plaza(0.3 millas)
Centro de convenciones Kay Bailey Hutchison(0.5 millas)
Teatro Majestic(0.5 millas)
House of Blues Dallas(0.5 millas)
Parque Klyde Warren(0.6 millas)
Ayuntamiento de Dallas(0.6 millas)
Museo Perot de Naturaleza y Ciencia(0.6 millas)
Wyly Theater At AT&T Performing Arts Center(0.6 millas)
Museo de Arte de Dallas(0.6 millas)
Aeropuerto de Love Field(7.2 millas)
Aeropuerto Internacional de Dallas - Fort Worth (DFW)(20 millas)
Aeropuerto Nacional de McKinney (DTX)(32.5 millas)
Servicio de lavandería
Ascensor
Centro de negocios
Caja fuerte
Campo de golf (cercano)
Salón de baile
Ubicación
1015 Elm St, Distrito de Main Street, Dallas, Texas, Estados Unidos
Renaissance Tower (0.1 millas)
AT&T Discovery District (0.2 millas)
Dallas World Aquarium (0.3 millas)
The Sixth Floor Museum at Dealey Plaza (0.3 millas)
Dealey Plaza (0.3 millas)
Dallas County Courthouse (0.3 millas)
Opciones de habitación
9
Habitación Premium, 1 cama de matrimonio grande, balcón
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Nevera
11
Habitación Premium, 2 camas de matrimonio, balcón
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Nevera
9
Habitación estándar, 1 cama de matrimonio grande (Mobility)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Nevera
11
Habitación Premium, 1 cama de matrimonio grande, vistas a la ciudad
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
323 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
8
Habitación estándar, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
323 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
8
Habitación Premium, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
323 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
8
Suite junior, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
9
Habitación estándar, 1 cama de matrimonio (Mobility, Roll Shwr)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
323 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
9
Habitación estándar, 1 cama de matrimonio, accesible para personas con discapacidad (Mobility)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Nevera
11
Habitación Premium, 2 camas de matrimonio
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
323 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
11
Habitación estándar
Detalles de la oferta
1 Cama Individual
Capacidad: 2
323 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
10
Habitación Premium, vistas a la ciudad
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 2
323 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
Reseñas de los huéspedes sobre Crowne Plaza Dallas Downtown by IHG
7
Bueno
Basado en 1634 comentarios verificados
¿Quién se queda aquí?
Trabajo
37%
Pareja
24%
Familia
19%
Grupo
12%
Solo/a
7%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Crowne Plaza Dallas Downtown by IHG, los huéspedes elogian la ubicación céntrica y las vistas a la ciudad desde las habitaciones con balcón, pero muchos informan de problemas recurrentes con ascensores lentos e irregulares, instalaciones anticuadas y problemas de mantenimiento como aire acondicionado débil y baños pequeños.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el Crowne Plaza Dallas Downtown by IHG, los huéspedes elogian la ubicación céntrica y las vistas a la ciudad desde las habitaciones con balcón, pero muchos informan de problemas recurrentes con ascensores lentos e irregulares, instalaciones anticuadas y problemas de mantenimiento como aire acondicionado débil y baños pequeños.
La limpieza es variable: algunas habitaciones están ordenadas con camas cómodas, mientras que otros señalan olores, zonas desgastadas, plagas y desagües obstruidos. El servicio oscila entre amable y servicial y lento o poco receptivo, con largas colas de espera en el registro y inconsistencias en el servicio de habitaciones. La piscina en la azotea y el bar/discoteca atraen interés, pero se describen con frecuencia como anticuados, a veces cerrados o utilizados para fiestas, y las barreras de estacionamiento y las tarifas frustran a muchos. Espere una estancia céntrica con vistas privilegiadas, pero con concesiones en el mantenimiento y la comodidad.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los ascensores suelen estar fuera de servicio o son muy lentos, la piscina y la terraza de la azotea a menudo se describen como sucias o, en ocasiones, cerradas o utilizadas para eventos, y el estacionamiento adjunto es estrecho, problemático y de pago.
Reseñas de huéspedes relacionadas
4
Cristina
5 nov 2025
·
Se alojó 2 noches
***Not Happy with our stay*** •upon check in was told we would receive our IHG points by Erick (on checkout was told no because a 3rd party booking was used) fine. •Room was 78°off and on the first night ( we didn't sleep very well) finally got the unit to work for 2nd day. for the cost you would think they would have the air cool and refrigerator cold. •railtrain blowing the horn all night into early morning ( you could hear everything...) • Room smelled of stale cigar, cloth chair & ottoman in room had questionable stains (just nasty) •shower floor very slick • ice machine on our floor never worked we had to go up a floor for ice •Hallways and elevators smelled like weed. •18 to enter club on first floor. We were told not worth going to, its all kids (coming back from dinner seeing very young people running out of lobby jumping into cars because of a fight in said CLUB and security pepper spraying them.(what we were told) •Elevators were down off and on and only 1 was working to rooms and parking. • bartender made great drinks (forgot his name) :) •Kim ( front desk) seemed understanding with a couple compliants that we mentioned to her (compt our breakfast last morning there)Good breakfast and service.Thank you Kim💛 •$719 for 2 VERY SMALL outdated rooms •$150 returnable deposit after 7-10 days •$20 parking fee daily (valet is $40 daily) *Our clothes and luggage smelled like* stale cigar when we returned home NOT WORTH THE $$$
***Not Happy with our stay*** •upon check in was told we would receive our IHG points by Erick (on checkout was told no because a 3rd party booking was used) fine. •Room was 78°off and on the first night ( we didn't sleep very well) finally got the unit to work for 2nd day. for the cost you would think they would have the air cool and refrigerator cold. •railtrain blowing the horn all night into early morning ( you could hear everything...) • Room smelled of stale cigar, cloth chair & ottoman in room had questionable stains (just nasty) •shower floor very slick • ice machine on our floor never worked we had to go up a floor for ice •Hallways and elevators smelled like weed. •18 to enter club on first floor. We were told not worth going to, its all kids (coming back from dinner seeing very young people running out of lobby jumping into cars because of a fight in said CLUB and security pepper spraying them.(what we were told) •Elevators were down off and on and only 1 was working to rooms and parking. • bartender made great drinks (forgot his name) :) •Kim ( front desk) seemed understanding with a couple compliants that we mentioned to her (compt our breakfast last morning there)Good breakfast and service.Thank you Kim💛 •$719 for 2 VERY SMALL outdated rooms •$150 returnable deposit after 7-10 days •$20 parking fee daily (valet is $40 daily) *Our clothes and luggage smelled like* stale cigar when we returned home NOT WORTH THE $$$
4
Hope
24 nov 2025
·
Se alojó 3 noches
I must start with the fact that the room was clean overall. However, the paint was chipping and the wallpaper was coming off. The room also smelt like cigarettes. The hallway carpets weren’t the cleanest. The staff was okay at best. Some better than others. Employees were arguing in front of guests, other employees were correcting eachother in front of guests. It was an interesting experience. There are 20 something floors, and only 2 elevators working. We missed multiple uber rides because we had to wait 15+ minutes for the elevator. At one point, we took the stairs, and they wreaked of pee, had food on the ground, etc. it was gross. I would definitely not stay here again.
I must start with the fact that the room was clean overall. However, the paint was chipping and the wallpaper was coming off. The room also smelt like cigarettes. The hallway carpets weren’t the cleanest. The staff was okay at best. Some better than others. Employees were arguing in front of guests, other employees were correcting eachother in front of guests. It was an interesting experience. There are 20 something floors, and only 2 elevators working. We missed multiple uber rides because we had to wait 15+ minutes for the elevator. At one point, we took the stairs, and they wreaked of pee, had food on the ground, etc. it was gross. I would definitely not stay here again.
4
Erik
24 oct 2025
·
Se alojó 2 noches
Room and look lobby were beautiful, huge negative for us is elevators suck really bad we had to wait forever. Parking garage toll booth weren’t working so it took us like 10 minutes to leave
Room and look lobby were beautiful, huge negative for us is elevators suck really bad we had to wait forever. Parking garage toll booth weren’t working so it took us like 10 minutes to leave
4
LIGERIA
9 nov 2025
·
Se alojó 1 noche
The bathroom was not fully cleaned. The sink didn't work properly. You had to hold down the toilet handle for it to flush properly. We were on the 15th floor, but the sliding door was broken. The little handle they had didn't properly work. The pool was filthy. It looked like it hadn't been clen in a while. Hallway smelled musty. The staff that checked was nice. My truck was scratched up while parking in the parking garage. Now the glass on my sunroof is scratched up. I'm not happy with the surrounding area. Didn't feel safe. A lot of homeless people are around. There were a lot of police out that didn't make me feel any better. That meant a very high crime rate. The elevator was slow and didn't seem to work properly. We were very nervous every time we had to get on and off it. Will not stay again or would I recommend it to anyone else. I give it a 2 star because of the balcony and the staff seem pleasant.
The bathroom was not fully cleaned. The sink didn't work properly. You had to hold down the toilet handle for it to flush properly. We were on the 15th floor, but the sliding door was broken. The little handle they had didn't properly work. The pool was filthy. It looked like it hadn't been clen in a while. Hallway smelled musty. The staff that checked was nice. My truck was scratched up while parking in the parking garage. Now the glass on my sunroof is scratched up. I'm not happy with the surrounding area. Didn't feel safe. A lot of homeless people are around. There were a lot of police out that didn't make me feel any better. That meant a very high crime rate. The elevator was slow and didn't seem to work properly. We were very nervous every time we had to get on and off it. Will not stay again or would I recommend it to anyone else. I give it a 2 star because of the balcony and the staff seem pleasant.
4
Clint
20 nov 2023
·
Se alojó 1 noche
It was horrible. On the hotels.com app, there is an $8 option for parking, u fortunately the hotel does not honor prepaid parking and if you have to leave the garage during the day you have to pay exit fees to come and go, the hotel has vouchers to come and go, but was currently” out of them”. I was told that on Monday, this was a weekend stay, that I could send my credit card statements in to “possibly” get credits for the multiple charges when I had to leave the hotel during the day. They also do not honor the $8 prepaid breakfast that is on the hotels.com app, breakfast will be an extra $15 per person. Don’t stay here, it is the cheapest hotel in downtown Dallas for a reason. Rooms are outdated, bathrooms are dirty, tub didn’t even drain.
It was horrible. On the hotels.com app, there is an $8 option for parking, u fortunately the hotel does not honor prepaid parking and if you have to leave the garage during the day you have to pay exit fees to come and go, the hotel has vouchers to come and go, but was currently” out of them”. I was told that on Monday, this was a weekend stay, that I could send my credit card statements in to “possibly” get credits for the multiple charges when I had to leave the hotel during the day. They also do not honor the $8 prepaid breakfast that is on the hotels.com app, breakfast will be an extra $15 per person. Don’t stay here, it is the cheapest hotel in downtown Dallas for a reason. Rooms are outdated, bathrooms are dirty, tub didn’t even drain.
8
Kathryn
13 jul 2024
·
Se alojó 3 noches
Older but nice. Pool area wasn’t great - love the view but it seemed dirty.
Older but nice. Pool area wasn’t great - love the view but it seemed dirty.
2
Nutrinh
13 oct 2025
·
Se alojó 1 noche
This hotel is terrible, when we got there we went to the elevator and the elevator sounded like it was going to break any second. When we got settled we went to check out the pool at night at 10:15 pm, but the doors were locked we tried our card, but it still didn’t work so we called the front desk and we told them that the doors were locked and the receptionist told us that he will send somebody up to open the door. Ten minutes later nobody was there to open the doors so we called again and the guy said that the pool is closed, but the worst part was that the sign said that it was open from 8 am to 11:00 pm. Next day we went to check out the pool again. We were there at 9:30am and pool still closed. I called receptionist again and she said due to maintenance they are not ready to open. I said they should change their pool hr of operation and she hung up on me. The girl restroom by the pool is broken, toilet completely til over and no sink water. I don’t know why they don’t lock up that restroom or put a sign. The bathtub doesn’t drain. The restroom is so small. You open the restroom door it hit the toilet. Terrible place.
This hotel is terrible, when we got there we went to the elevator and the elevator sounded like it was going to break any second. When we got settled we went to check out the pool at night at 10:15 pm, but the doors were locked we tried our card, but it still didn’t work so we called the front desk and we told them that the doors were locked and the receptionist told us that he will send somebody up to open the door. Ten minutes later nobody was there to open the doors so we called again and the guy said that the pool is closed, but the worst part was that the sign said that it was open from 8 am to 11:00 pm. Next day we went to check out the pool again. We were there at 9:30am and pool still closed. I called receptionist again and she said due to maintenance they are not ready to open. I said they should change their pool hr of operation and she hung up on me. The girl restroom by the pool is broken, toilet completely til over and no sink water. I don’t know why they don’t lock up that restroom or put a sign. The bathtub doesn’t drain. The restroom is so small. You open the restroom door it hit the toilet. Terrible place.
8
Jonathan
10 ago 2025
·
Se alojó 1 noche
Okay place. It’s old, are bathtub drain held water. Pool was gross! Beds were okay.
Okay place. It’s old, are bathtub drain held water. Pool was gross! Beds were okay.
2
Mr Benjamin
3 oct 2025
·
Se alojó 3 noches
Dirty and Unkempt Room: Upon check-in, I found the room to be in a deplorable state. The carpets were unclean, and there was visible hair left behind in the room, which is a clear indication that proper cleaning had not been carried out. Faulty TV: The television in the room was not functioning correctly. The image quality was poor, and the majority of the channels did not work. Lack of Amenities: The shower gel dispenser in the bathroom was empty, which is an essential amenity that was not provided. Unclean Pool Area: The pool area was dated and poorly maintained. The water quality was questionable, and the overall state of the pool did not match the photographs advertised on the website. Broken Elevators: The elevators were malfunctioning, stopping at every floor regardless of the button pressed, which caused significant inconvenience. Security Concerns: It was not advertised that the hotel is attached to a multi-story car park, which meant that non-guests could easily access the hotel. This raised significant security concerns during my stay. Unprofessional Staff: The staff members I interacted with were rude and unapproachable. Despite the hotel not being particularly busy, their service was dismissive, and they made no effort to address my concerns or ensure my comfort.
Dirty and Unkempt Room: Upon check-in, I found the room to be in a deplorable state. The carpets were unclean, and there was visible hair left behind in the room, which is a clear indication that proper cleaning had not been carried out. Faulty TV: The television in the room was not functioning correctly. The image quality was poor, and the majority of the channels did not work. Lack of Amenities: The shower gel dispenser in the bathroom was empty, which is an essential amenity that was not provided. Unclean Pool Area: The pool area was dated and poorly maintained. The water quality was questionable, and the overall state of the pool did not match the photographs advertised on the website. Broken Elevators: The elevators were malfunctioning, stopping at every floor regardless of the button pressed, which caused significant inconvenience. Security Concerns: It was not advertised that the hotel is attached to a multi-story car park, which meant that non-guests could easily access the hotel. This raised significant security concerns during my stay. Unprofessional Staff: The staff members I interacted with were rude and unapproachable. Despite the hotel not being particularly busy, their service was dismissive, and they made no effort to address my concerns or ensure my comfort.
2
Hannah
12 ago 2024
·
Se alojó 4 noches
Pool was always dirty. It had cups and bottles and empty chip bags floating in it. My half of the room had no electricity in the lamps. We asked several times about housekeeping and were told they would be coming up. It wasn’t until the next day went by after 12 pm when finally some one came by. The restaurant was closed half the time we stayed. We checked in Thursday afternoon and we were never told about a giant party taking up the entire pool for 8 hours Sunday. Their music was extremely loud and super disruptive. We should’ve been warned about the party when we checked it so we knew it was coming. This was the worst stay and I will never come back to this hotel ever. I will be giving a bad review. This was unacceptable.
Pool was always dirty. It had cups and bottles and empty chip bags floating in it. My half of the room had no electricity in the lamps. We asked several times about housekeeping and were told they would be coming up. It wasn’t until the next day went by after 12 pm when finally some one came by. The restaurant was closed half the time we stayed. We checked in Thursday afternoon and we were never told about a giant party taking up the entire pool for 8 hours Sunday. Their music was extremely loud and super disruptive. We should’ve been warned about the party when we checked it so we knew it was coming. This was the worst stay and I will never come back to this hotel ever. I will be giving a bad review. This was unacceptable.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es variable: algunas habitaciones están ordenadas con camas cómodas, pero muchos mencionan olores, alfombras desgastadas, plagas y baños o desagües que necesitan una limpieza más profunda.
Reseñas de huéspedes relacionadas
6
Elachia
5 ago 2025
·
Se alojó 1 noche
Ok so the price for the place was great for the 2 separate nights I stayed but both times the bath tub was dirty. Like not at all cleaned. There was a clear ring around the tub. Other things as far as mold on the first rooms toilet, paint chipped tub that was dirty
Ok so the price for the place was great for the 2 separate nights I stayed but both times the bath tub was dirty. Like not at all cleaned. There was a clear ring around the tub. Other things as far as mold on the first rooms toilet, paint chipped tub that was dirty
4
Valentina
18 mar 2024
·
Se alojó 2 noches
I paid almost $500 with the $150 included for the deposit. There was poop on the side of the bathtub and toilet, the sink and tub was clogged. Housekeeping was called and i watched him "clean" the bathroom and still miss the poop on the side of the toilet and i assumed he had cleaned the poop off the side of the tub, but nope! Maintenance came twice to unclog the sink and bathtub. Housekeeping just tried to open our room door instead of knocking. I honestly should have gotten at least sone of my money back. Its ok though ill never stay there again.
I paid almost $500 with the $150 included for the deposit. There was poop on the side of the bathtub and toilet, the sink and tub was clogged. Housekeeping was called and i watched him "clean" the bathroom and still miss the poop on the side of the toilet and i assumed he had cleaned the poop off the side of the tub, but nope! Maintenance came twice to unclog the sink and bathtub. Housekeeping just tried to open our room door instead of knocking. I honestly should have gotten at least sone of my money back. Its ok though ill never stay there again.
4
Brian
19 ene 2025
·
Se alojó 1 noche
Stayed for one night. Everywhere we went smelled like pot, bathroom was very small and tub did not drain.
Stayed for one night. Everywhere we went smelled like pot, bathroom was very small and tub did not drain.
2
Kimberlie
29 sept 2024
·
Se alojó 2 noches
There is an infestation of crickets.
There is an infestation of crickets.
4
LIGERIA
9 nov 2025
·
Se alojó 1 noche
The bathroom was not fully cleaned. The sink didn't work properly. You had to hold down the toilet handle for it to flush properly. We were on the 15th floor, but the sliding door was broken. The little handle they had didn't properly work. The pool was filthy. It looked like it hadn't been clen in a while. Hallway smelled musty. The staff that checked was nice. My truck was scratched up while parking in the parking garage. Now the glass on my sunroof is scratched up. I'm not happy with the surrounding area. Didn't feel safe. A lot of homeless people are around. There were a lot of police out that didn't make me feel any better. That meant a very high crime rate. The elevator was slow and didn't seem to work properly. We were very nervous every time we had to get on and off it. Will not stay again or would I recommend it to anyone else. I give it a 2 star because of the balcony and the staff seem pleasant.
The bathroom was not fully cleaned. The sink didn't work properly. You had to hold down the toilet handle for it to flush properly. We were on the 15th floor, but the sliding door was broken. The little handle they had didn't properly work. The pool was filthy. It looked like it hadn't been clen in a while. Hallway smelled musty. The staff that checked was nice. My truck was scratched up while parking in the parking garage. Now the glass on my sunroof is scratched up. I'm not happy with the surrounding area. Didn't feel safe. A lot of homeless people are around. There were a lot of police out that didn't make me feel any better. That meant a very high crime rate. The elevator was slow and didn't seem to work properly. We were very nervous every time we had to get on and off it. Will not stay again or would I recommend it to anyone else. I give it a 2 star because of the balcony and the staff seem pleasant.
10
bill
16 nov 2025
·
Se alojó 1 noche
Clean room. Friendly staff. The bed was everything! Most comfortable hotel bed we've ever experienced!
Clean room. Friendly staff. The bed was everything! Most comfortable hotel bed we've ever experienced!
2
Vanessa
27 sept 2025
·
Se alojó 8 noches
literally worst hotel I’ve ever stayed! First, area is not safe. Many homeless in area day & night. not safe. Constantly begging & harrassing. 2. Air cond leaked. Refused change room. Found pubic hair on towel. Pix attached. 3rd, rooms and hallways smell musty/mouldy. 4. Housekeeping do not clean daily. hotels dot com say it does. Hotel refused. Room cleaned 1ce only during an 8 night stay. 5. Theworst encounter I’ve ever experienced was the violation by security on the last day. In the morning, I spoke with Teri at reception & arranged a late checkout. I did not care about cost but wanted a 7pm checkout. She offered a 50% roommate which we confirmed to be $42 usd. No problem. At 5.03pm, security attempted to barge into my room banging on the door. I was dressed only in a towel as I was about to shower. He kept pushing the door despite the latch being on. I assumed there was an emergency of sorts and opened the door. An extremely large 6,8 man stood over me & ordered me out of the room saying he didn’t know I was in there. I explained the extension & he said that was only till 5pm & to hurry up & get out. I reiterated the 7pm agreement with Teri. They denied it & said it was 5pm. Told me to pack up & get out. I said I wanted to shower. No way. Get out. He called for back up. Put his foot in the door & told me to pack up & get out now. Literally spoke to me like that. It was horrific! Refused me privacy to get dressed properly. I felt so Violated! I want a full refund!
literally worst hotel I’ve ever stayed! First, area is not safe. Many homeless in area day & night. not safe. Constantly begging & harrassing. 2. Air cond leaked. Refused change room. Found pubic hair on towel. Pix attached. 3rd, rooms and hallways smell musty/mouldy. 4. Housekeeping do not clean daily. hotels dot com say it does. Hotel refused. Room cleaned 1ce only during an 8 night stay. 5. Theworst encounter I’ve ever experienced was the violation by security on the last day. In the morning, I spoke with Teri at reception & arranged a late checkout. I did not care about cost but wanted a 7pm checkout. She offered a 50% roommate which we confirmed to be $42 usd. No problem. At 5.03pm, security attempted to barge into my room banging on the door. I was dressed only in a towel as I was about to shower. He kept pushing the door despite the latch being on. I assumed there was an emergency of sorts and opened the door. An extremely large 6,8 man stood over me & ordered me out of the room saying he didn’t know I was in there. I explained the extension & he said that was only till 5pm & to hurry up & get out. I reiterated the 7pm agreement with Teri. They denied it & said it was 5pm. Told me to pack up & get out. I said I wanted to shower. No way. Get out. He called for back up. Put his foot in the door & told me to pack up & get out now. Literally spoke to me like that. It was horrific! Refused me privacy to get dressed properly. I felt so Violated! I want a full refund!
2
Mr Benjamin
3 oct 2025
·
Se alojó 3 noches
Dirty and Unkempt Room: Upon check-in, I found the room to be in a deplorable state. The carpets were unclean, and there was visible hair left behind in the room, which is a clear indication that proper cleaning had not been carried out. Faulty TV: The television in the room was not functioning correctly. The image quality was poor, and the majority of the channels did not work. Lack of Amenities: The shower gel dispenser in the bathroom was empty, which is an essential amenity that was not provided. Unclean Pool Area: The pool area was dated and poorly maintained. The water quality was questionable, and the overall state of the pool did not match the photographs advertised on the website. Broken Elevators: The elevators were malfunctioning, stopping at every floor regardless of the button pressed, which caused significant inconvenience. Security Concerns: It was not advertised that the hotel is attached to a multi-story car park, which meant that non-guests could easily access the hotel. This raised significant security concerns during my stay. Unprofessional Staff: The staff members I interacted with were rude and unapproachable. Despite the hotel not being particularly busy, their service was dismissive, and they made no effort to address my concerns or ensure my comfort.
Dirty and Unkempt Room: Upon check-in, I found the room to be in a deplorable state. The carpets were unclean, and there was visible hair left behind in the room, which is a clear indication that proper cleaning had not been carried out. Faulty TV: The television in the room was not functioning correctly. The image quality was poor, and the majority of the channels did not work. Lack of Amenities: The shower gel dispenser in the bathroom was empty, which is an essential amenity that was not provided. Unclean Pool Area: The pool area was dated and poorly maintained. The water quality was questionable, and the overall state of the pool did not match the photographs advertised on the website. Broken Elevators: The elevators were malfunctioning, stopping at every floor regardless of the button pressed, which caused significant inconvenience. Security Concerns: It was not advertised that the hotel is attached to a multi-story car park, which meant that non-guests could easily access the hotel. This raised significant security concerns during my stay. Unprofessional Staff: The staff members I interacted with were rude and unapproachable. Despite the hotel not being particularly busy, their service was dismissive, and they made no effort to address my concerns or ensure my comfort.
6
Ashley
21 jul 2025
·
Se alojó 1 noche
Well I can said the hotel is ok but they need a lot of help for the cleaning crew my room was dirty the windows were dirty mirrors as well the bathroom was dirty a lot hair everywhere not toilet paper floor was wet the toiled was dirty with pee on the sides and the strong smell in the carpet
Well I can said the hotel is ok but they need a lot of help for the cleaning crew my room was dirty the windows were dirty mirrors as well the bathroom was dirty a lot hair everywhere not toilet paper floor was wet the toiled was dirty with pee on the sides and the strong smell in the carpet
2
Chris
7 feb 2024
·
My room was unclean. Shower was broke. A big water spot was on the floor. A large crack was on balcony door. Shower held was rust. It was long hair inside the shower. The room was not cleaned prior. It was a live cricket in the room and I couldn't catch it. It was about 7-8 dead crickets at the head of the bed. Front desk told me "Oh....thats normal. Its the season. Thats just how it is" I took pictures and will be contacting corporate on this. This room was not clean at all. Unclean.
My room was unclean. Shower was broke. A big water spot was on the floor. A large crack was on balcony door. Shower held was rust. It was long hair inside the shower. The room was not cleaned prior. It was a live cricket in the room and I couldn't catch it. It was about 7-8 dead crickets at the head of the bed. Front desk told me "Oh....thats normal. Its the season. Thats just how it is" I took pictures and will be contacting corporate on this. This room was not clean at all. Unclean.
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Habitaciones
Las camas reciben elogios generalizados y las vistas desde el balcón destacan, pero las habitaciones se sienten anticuadas con baños pequeños, ruido de la calle y del tren, fallas ocasionales en el aire acondicionado o en las puertas del balcón, y algunos informes de Wi-Fi débil.
Reseñas de huéspedes relacionadas
8
David
4 dic 2023
·
Se alojó 2 noches
The balcony door lock was broken so unable to secure it fully. The room was right next to a busy train station and an intersection. Heard every single box truck drive over the railroad crossing. The room had two broken lights (one would not come on and the other flickered). Just was not the experience we were hoping for from a hotel called Crowne Plaza. In addition, only two of the four elevators were working, and when I checked in and checkout, had to wait for someone to show up to help out. No one at the desk.
The balcony door lock was broken so unable to secure it fully. The room was right next to a busy train station and an intersection. Heard every single box truck drive over the railroad crossing. The room had two broken lights (one would not come on and the other flickered). Just was not the experience we were hoping for from a hotel called Crowne Plaza. In addition, only two of the four elevators were working, and when I checked in and checkout, had to wait for someone to show up to help out. No one at the desk.
6
Michael
17 dic 2023
·
Se alojó 1 noche
Nice clean room, bed was comfortable, staff was friendly. We were on the 16th floor and could hear the road noise at night which resulted in not sleeping well. Other than that we have no complaints
Nice clean room, bed was comfortable, staff was friendly. We were on the 16th floor and could hear the road noise at night which resulted in not sleeping well. Other than that we have no complaints
8
Onyinye
23 ago 2025
·
Se alojó 1 noche
My room was really lovely and quite with a nice view however there was a giant crack in my window
My room was really lovely and quite with a nice view however there was a giant crack in my window
6
Brandy
27 ago 2025
·
Se alojó 1 noche
Overall the hotel was ok. Staff was pleasant and helpful. However our a/c was not cooling very well. I notified tbe front desk and they sent someone to ck it but it did not help much. The elevators were terrible
Overall the hotel was ok. Staff was pleasant and helpful. However our a/c was not cooling very well. I notified tbe front desk and they sent someone to ck it but it did not help much. The elevators were terrible
6
Breandan
3 oct 2025
·
Se alojó 2 noches
Staff were pleasant but unable to help with wifi problems. Good wifi is an essential in all hotels today, why do some hotels still mess around with cheap unreliable wifi systems?!? While the location was great and room ok, the bar was 'cold', in every sense of the word. There will be no return visit!
Staff were pleasant but unable to help with wifi problems. Good wifi is an essential in all hotels today, why do some hotels still mess around with cheap unreliable wifi systems?!? While the location was great and room ok, the bar was 'cold', in every sense of the word. There will be no return visit!
8
Larry
22 ago 2025
·
Se alojó 2 noches
Let's just say that the "elevators" makes "everyone" who stays there feel let down and frustrated. Good luck trying to get out the door when it's time to leave. Basically 2 elevators that work at one time and they love to stop on 1 floor whether someone gets on or off. After stating the obvious, let's focus on the other things Checking in was kind of seamless, but not very forthcoming on how to manage the garage ticket system when you have prepaid or th for breakfast. Having said that, the breakfast was wonderful and the servers omwere nice. No one checked to make sure there was plenty of shampoo and conditioner in the bottles, and we ran out after the 1st day. They were pretty quick to come to the room and bring more, but we asked for fresh towels but they were not left. The pool and lounge area is nice, but you can tell the pool is old and showing it's teeth. It was nice to swim in though. The beds were comfortable and the bathroom clean and nice water pressure, but who doesn't have a mini microwave on hotel rooms nowadays. Not big deal, but heating up left overs is nice. It's a great location though, and close to walking distance to a lot of things that are in the downtown area No fuss in checking out and I will say that communicating by Text is a nice touch!!! Overall a decent experience, but the elevators take away from what is nice about the place
Let's just say that the "elevators" makes "everyone" who stays there feel let down and frustrated. Good luck trying to get out the door when it's time to leave. Basically 2 elevators that work at one time and they love to stop on 1 floor whether someone gets on or off. After stating the obvious, let's focus on the other things Checking in was kind of seamless, but not very forthcoming on how to manage the garage ticket system when you have prepaid or th for breakfast. Having said that, the breakfast was wonderful and the servers omwere nice. No one checked to make sure there was plenty of shampoo and conditioner in the bottles, and we ran out after the 1st day. They were pretty quick to come to the room and bring more, but we asked for fresh towels but they were not left. The pool and lounge area is nice, but you can tell the pool is old and showing it's teeth. It was nice to swim in though. The beds were comfortable and the bathroom clean and nice water pressure, but who doesn't have a mini microwave on hotel rooms nowadays. Not big deal, but heating up left overs is nice. It's a great location though, and close to walking distance to a lot of things that are in the downtown area No fuss in checking out and I will say that communicating by Text is a nice touch!!! Overall a decent experience, but the elevators take away from what is nice about the place
10
bill
16 nov 2025
·
Se alojó 1 noche
Clean room. Friendly staff. The bed was everything! Most comfortable hotel bed we've ever experienced!
Clean room. Friendly staff. The bed was everything! Most comfortable hotel bed we've ever experienced!
10
Candi
10 nov 2025
·
Se alojó 1 noche
Love everything about this location. Definitely staying again. City view with a balcony was beautiful
Love everything about this location. Definitely staying again. City view with a balcony was beautiful
10
Els
21 oct 2025
·
Se alojó 4 noches
There were things that was not good, but in total I was happy. I didn’t use the pool area so I can’t say anything about that. The staff was friendly, breakfast was surprisingly good, both as buffé and menu. The building is clearly old, the elevators were a nightmare, but we could laugh about it. Fridge/minibar in the room didn’t work. They clearly have a problem with these fridges. I got a new room because the first room had a fridge with towel in it and melting ice. That was probably not supposed to happen anyways. But in the new room I got wet under my feet by the fridge, so most likely they have been melting the ice there as well. Beds were good, I slept like princess. It’s a bit noisy neighbourhood (but that was not their fault 😅), you have to be prepared for train honking, sirens, cause the windows are probably also old and let every sound in. I’m happy I had my sleeping earbuds with me. Perfect placement- all the main attractions are in a walking distance. A lot of good restaurants and cafes right around the corner. I didn’t feel the area quite safe for a lone female traveler though.
There were things that was not good, but in total I was happy. I didn’t use the pool area so I can’t say anything about that. The staff was friendly, breakfast was surprisingly good, both as buffé and menu. The building is clearly old, the elevators were a nightmare, but we could laugh about it. Fridge/minibar in the room didn’t work. They clearly have a problem with these fridges. I got a new room because the first room had a fridge with towel in it and melting ice. That was probably not supposed to happen anyways. But in the new room I got wet under my feet by the fridge, so most likely they have been melting the ice there as well. Beds were good, I slept like princess. It’s a bit noisy neighbourhood (but that was not their fault 😅), you have to be prepared for train honking, sirens, cause the windows are probably also old and let every sound in. I’m happy I had my sleeping earbuds with me. Perfect placement- all the main attractions are in a walking distance. A lot of good restaurants and cafes right around the corner. I didn’t feel the area quite safe for a lone female traveler though.
10
Sarah
24 oct 2025
·
Se alojó 1 noche
The room was nicely decorated, bed was comfortable and bedding and pillows were great. Shower pressure wasn’t very strong but it got the job done.
The room was nicely decorated, bed was comfortable and bedding and pillows were great. Shower pressure wasn’t very strong but it got the job done.
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Servicio
El servicio es inconsistente: muchos miembros del personal son amables y complacientes, mientras que otros informan de interacciones groseras, largas colas en el registro, respuestas lentas y dificultad para comunicarse con la recepción por teléfono.
Reseñas de huéspedes relacionadas
6
Hunter
17 jun 2025
·
Se alojó 2 noches
It was okay room was a little dirty hair in sink and tub service was ok went to check in and there was a line and one person working the desk with everyone else in a room behind desk laughing not helping took 45 mins to check in. Over all it was ok
It was okay room was a little dirty hair in sink and tub service was ok went to check in and there was a line and one person working the desk with everyone else in a room behind desk laughing not helping took 45 mins to check in. Over all it was ok
4
Jesse
4 may 2025
·
Se alojó 1 noche
Nobody answers the phone at this hotel. I tried calling multiple times yesterday to confirm my stay for the night. Just kept going to voice mail. They did not have my reservation, booked through a 3rd party, when I got to the hotel so I had to book their “last” room. Started at $200 before fees. Somehow the front desk person could arbitrarily drop the cost. He gave me $10 off for lending my iPhone charger to a kid. The 3rd party is trying to reach out to the hotel to rectify this situation and they CANT GET ANYBODY ON THE PHONE AT THE HOTEL.
Nobody answers the phone at this hotel. I tried calling multiple times yesterday to confirm my stay for the night. Just kept going to voice mail. They did not have my reservation, booked through a 3rd party, when I got to the hotel so I had to book their “last” room. Started at $200 before fees. Somehow the front desk person could arbitrarily drop the cost. He gave me $10 off for lending my iPhone charger to a kid. The 3rd party is trying to reach out to the hotel to rectify this situation and they CANT GET ANYBODY ON THE PHONE AT THE HOTEL.
4
Jessica
20 ago 2025
·
Se alojó 2 noches
We were checked in by an amazing staff, and were given no choice for late check out because they apparently shouldn’t have checked us in and made us leave by 12 pm.
We were checked in by an amazing staff, and were given no choice for late check out because they apparently shouldn’t have checked us in and made us leave by 12 pm.
10
Samantha
29 oct 2025
·
Se alojó 1 noche
The staff was nice and helpful. The room was nice and clean and beds were so comfy. I will definitely stay again and this was my second stay here.
The staff was nice and helpful. The room was nice and clean and beds were so comfy. I will definitely stay again and this was my second stay here.
2
Tatiana
23 jun 2024
·
Se alojó 1 noche
Front desk person who checks people in was very rude. He had an attitude and that wasn’t necessary at all.
Front desk person who checks people in was very rude. He had an attitude and that wasn’t necessary at all.
10
Jason
1 oct 2025
·
Se alojó 1 noche
Friendly staff, and clean room.
Friendly staff, and clean room.
2
Jimmy
5 oct 2025
·
Se alojó 1 noche
The room was clean; however, the elevators were substandard, requiring an approximate wait of 30 minutes to one hour to ascend or descend. Additionally, the cleaning staff were discourteous when guests used the service elevator. Moreover, the elevators stop at every floor, and only two elevators are operational.
The room was clean; however, the elevators were substandard, requiring an approximate wait of 30 minutes to one hour to ascend or descend. Additionally, the cleaning staff were discourteous when guests used the service elevator. Moreover, the elevators stop at every floor, and only two elevators are operational.
8
Latwaina
9 jun 2025
·
Se alojó 1 noche
I was a little skeptical about making the reservation because of other reviews but I really enjoyed my stay. The tall security guard at the front desk took real good care of me. He’s a true leader! I hate I forgot his name. Anyway, he’s super tall so you can’t miss him. Solid guy!!! From the room, bar (Thrive), and breakfast it fit our needs perfectly. Thanks so much! I will be returning.
I was a little skeptical about making the reservation because of other reviews but I really enjoyed my stay. The tall security guard at the front desk took real good care of me. He’s a true leader! I hate I forgot his name. Anyway, he’s super tall so you can’t miss him. Solid guy!!! From the room, bar (Thrive), and breakfast it fit our needs perfectly. Thanks so much! I will be returning.
2
Harold
4 may 2025
·
Se alojó 1 noche
Upon our arrival the front desk clerk was not professional at all. He gave zero information regarding location of any single amenities. I had to go back to the desk to enquirer about breakfast times. We traveled from overseas and accidentally left my wife’s medication in the refrigerator. The medication is for insulin resistance. We called back the evening we checked out and it has been a nightmare getting anyone to answer phones as well as get up to the room to find the medication. We were told by the manager that all items found in rooms go to the lost and found. Clearly this is not the case and the staff steals items like this. The medication is Ozempic. Although many people abuse its use for weight loss, my wife needs this medication to help her generate insulin. Because we have traveled from overseas, we have yet been able to get any pharmacy to honor the prescription she had from our doctor in South Africa. This has been an absolute nightmare that has been amplified by a clearly inadequate staff at this hotel. Do not stay here. If you really ha e an issue, they will not be capable of handling it and you will never get a call back for any feedback. We pressed them For 3 days with no results whatsoever. Absolute shame.
Upon our arrival the front desk clerk was not professional at all. He gave zero information regarding location of any single amenities. I had to go back to the desk to enquirer about breakfast times. We traveled from overseas and accidentally left my wife’s medication in the refrigerator. The medication is for insulin resistance. We called back the evening we checked out and it has been a nightmare getting anyone to answer phones as well as get up to the room to find the medication. We were told by the manager that all items found in rooms go to the lost and found. Clearly this is not the case and the staff steals items like this. The medication is Ozempic. Although many people abuse its use for weight loss, my wife needs this medication to help her generate insulin. Because we have traveled from overseas, we have yet been able to get any pharmacy to honor the prescription she had from our doctor in South Africa. This has been an absolute nightmare that has been amplified by a clearly inadequate staff at this hotel. Do not stay here. If you really ha e an issue, they will not be capable of handling it and you will never get a call back for any feedback. We pressed them For 3 days with no results whatsoever. Absolute shame.
2
Marriel
24 jul 2025
·
Se alojó 3 noches
The property is clean. The area where it's located is in the heart of dowtown it's convenient and also be aware that there's homeless people in the same block. The staff is friendly and very "chill" and not in a good way. The night before the check out, I asked one of the night staff in the front desk if we can store our luggages after check out, and he was like "Ofcourse, as long as it wont take more than 24 hours." fast forward to the next day, during check out. I asked the staff in the front desk again if we store our luggages for a couple of hours, and he said "No. we dont have space." I would've appreciated if he atleast try to help and give us options be he rejected us right away. I never write a bad review, but this is really hitting the mark.
The property is clean. The area where it's located is in the heart of dowtown it's convenient and also be aware that there's homeless people in the same block. The staff is friendly and very "chill" and not in a good way. The night before the check out, I asked one of the night staff in the front desk if we can store our luggages after check out, and he was like "Ofcourse, as long as it wont take more than 24 hours." fast forward to the next day, during check out. I asked the staff in the front desk again if we store our luggages for a couple of hours, and he said "No. we dont have space." I would've appreciated if he atleast try to help and give us options be he rejected us right away. I never write a bad review, but this is really hitting the mark.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación céntrica en el centro de Dallas cerca de DART y los principales lugares de interés; fácil acceso a pie o en transporte público a eventos, pero varios huéspedes sintieron que la zona inmediata era peligrosa por la noche con una presencia visible de personas sin hogar y un ruido considerable en la calle.
Reseñas de huéspedes relacionadas
8
Sharon
21 oct 2025
·
Se alojó 1 noche
Comfortable room at a good price. Convenient to the DART transport to DFW. It was my second stay in a couple of years and I will stay again.
Comfortable room at a good price. Convenient to the DART transport to DFW. It was my second stay in a couple of years and I will stay again.
10
Karen
16 jun 2024
·
Se alojó 2 noches
We were pleased with the location. Lots to do within walking distance.
We were pleased with the location. Lots to do within walking distance.
10
Brook
7 sept 2025
·
Se alojó 2 noches
Nice room, clean, great views, ideal location. Parking was easy and affordable.
Nice room, clean, great views, ideal location. Parking was easy and affordable.
10
Wanda
30 jul 2025
·
Se alojó 2 noches
Good priced stay for a concert. Easy transportation with Dart. Just pay attention to deposit and parking fees. I was not surprised as I read them beforehand but others were.
Good priced stay for a concert. Easy transportation with Dart. Just pay attention to deposit and parking fees. I was not surprised as I read them beforehand but others were.
8
Efrain
12 mar 2025
·
Se alojó 3 noches
All ok except transient around the hotel unsafe
All ok except transient around the hotel unsafe
4
Anthony
28 ago 2025
·
Se alojó 10 noches
The location was fine but unsafe esp. at night. Lots of homeless in the near by area and beggars. The property itself was old and dated. Limited service. Staff was fair but never answered the phone when calling reception and for several days never serviced my room.
The location was fine but unsafe esp. at night. Lots of homeless in the near by area and beggars. The property itself was old and dated. Limited service. Staff was fair but never answered the phone when calling reception and for several days never serviced my room.
8
Luz
25 oct 2024
·
Se alojó 2 noches
The Crown Plaza was located just right for what we were looking for which was sight seeing in downtown Dallas.
The Crown Plaza was located just right for what we were looking for which was sight seeing in downtown Dallas.
6
Jeff
27 mar 2025
·
Se alojó 5 noches
Great location, very close to public transportation (all or most train lines) and buses. West end station located (Elm and Lamar and couple blocks in each direction from there scary, lots of homeless people-can be concerning to walk in that area-heavy police presence. I didn't have an issue but something to note. Otherwise hotel good/average, I'd have no problem staying there again mainly because of the great location in the downtown area
Great location, very close to public transportation (all or most train lines) and buses. West end station located (Elm and Lamar and couple blocks in each direction from there scary, lots of homeless people-can be concerning to walk in that area-heavy police presence. I didn't have an issue but something to note. Otherwise hotel good/average, I'd have no problem staying there again mainly because of the great location in the downtown area
10
Christopher
17 jun 2025
·
Se alojó 2 noches
From check in to check out everything was flawless. No issues. No problems. Would, and will stay again. If I had a negative it would be the “street people” outside. Night time in that area seemed kind of sketchy. It that is not something the hotel can help. All in all a very good stay.
From check in to check out everything was flawless. No issues. No problems. Would, and will stay again. If I had a negative it would be the “street people” outside. Night time in that area seemed kind of sketchy. It that is not something the hotel can help. All in all a very good stay.
10
Candi
10 nov 2025
·
Se alojó 1 noche
Great location and staff
Great location and staff
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Comida
Las opiniones sobre el desayuno son mixtas: algunos disfrutaron del buffet y del servicio, mientras que otros lo encontraron promedio o caro y notaron que a menudo no está incluido; el bar es apreciado, aunque los eventos en la discoteca o el horario limitado pueden afectar el acceso.
Reseñas de huéspedes relacionadas
10
Natalie
26 abr 2024
·
Se alojó 3 noches
Overall great stay, especially for the price. Was here for a volleyball tournament and the location was great for getting to the convention center, the West End, and restaurants in the area. Service was very friendly and helpful. Was not a fan of closing the restaurant early to set up a night club and the pool was closed while we were there, but other than that, would highly recommend.
Overall great stay, especially for the price. Was here for a volleyball tournament and the location was great for getting to the convention center, the West End, and restaurants in the area. Service was very friendly and helpful. Was not a fan of closing the restaurant early to set up a night club and the pool was closed while we were there, but other than that, would highly recommend.
4
Paul
9 oct 2024
·
Se alojó 1 noche
There were cockroaches in the room, alive and dead. The carpets were worn and smelled. The elevators were old, slow, clunky and made crunching noises. We went to the bar and ordered two glasses of wine and the charge was $35 per glass for generic wine. Never stay there again.
There were cockroaches in the room, alive and dead. The carpets were worn and smelled. The elevators were old, slow, clunky and made crunching noises. We went to the bar and ordered two glasses of wine and the charge was $35 per glass for generic wine. Never stay there again.
6
Breandan
3 oct 2025
·
Se alojó 2 noches
Staff were pleasant but unable to help with wifi problems. Good wifi is an essential in all hotels today, why do some hotels still mess around with cheap unreliable wifi systems?!? While the location was great and room ok, the bar was 'cold', in every sense of the word. There will be no return visit!
Staff were pleasant but unable to help with wifi problems. Good wifi is an essential in all hotels today, why do some hotels still mess around with cheap unreliable wifi systems?!? While the location was great and room ok, the bar was 'cold', in every sense of the word. There will be no return visit!
10
Kathy
16 nov 2025
·
Se alojó 1 noche
Clean rooms, great breakfast, helpful staff
Clean rooms, great breakfast, helpful staff
4
Megan
21 sept 2025
·
Se alojó 1 noche
Staff are ridiculously unfriendly and unhelpful. Paid for parking online, I had to pay again. Reserved a room with a balcony, did not get it, when I asked to change rooms I was refused. Was supposed to come with breakfast for two guests. It did not you have to pay. Elevator barley worked. One good thing is the room was clean.
Staff are ridiculously unfriendly and unhelpful. Paid for parking online, I had to pay again. Reserved a room with a balcony, did not get it, when I asked to change rooms I was refused. Was supposed to come with breakfast for two guests. It did not you have to pay. Elevator barley worked. One good thing is the room was clean.
10
Ken
31 jul 2025
·
Se alojó 1 noche
Great staff, wifi is great and breakfast buffet is good.
Great staff, wifi is great and breakfast buffet is good.
8
Loraine
28 ene 2024
·
Se alojó 2 noches
I liked the location - I could walk to the attractions in the downtown area. I liked having the bar/restaurant on the property. The only complaint is that the breakfast was all or nothing - a buffet - you could not order something a la carte or smaller.
I liked the location - I could walk to the attractions in the downtown area. I liked having the bar/restaurant on the property. The only complaint is that the breakfast was all or nothing - a buffet - you could not order something a la carte or smaller.
10
Els
21 oct 2025
·
Se alojó 4 noches
There were things that was not good, but in total I was happy. I didn’t use the pool area so I can’t say anything about that. The staff was friendly, breakfast was surprisingly good, both as buffé and menu. The building is clearly old, the elevators were a nightmare, but we could laugh about it. Fridge/minibar in the room didn’t work. They clearly have a problem with these fridges. I got a new room because the first room had a fridge with towel in it and melting ice. That was probably not supposed to happen anyways. But in the new room I got wet under my feet by the fridge, so most likely they have been melting the ice there as well. Beds were good, I slept like princess. It’s a bit noisy neighbourhood (but that was not their fault 😅), you have to be prepared for train honking, sirens, cause the windows are probably also old and let every sound in. I’m happy I had my sleeping earbuds with me. Perfect placement- all the main attractions are in a walking distance. A lot of good restaurants and cafes right around the corner. I didn’t feel the area quite safe for a lone female traveler though.
There were things that was not good, but in total I was happy. I didn’t use the pool area so I can’t say anything about that. The staff was friendly, breakfast was surprisingly good, both as buffé and menu. The building is clearly old, the elevators were a nightmare, but we could laugh about it. Fridge/minibar in the room didn’t work. They clearly have a problem with these fridges. I got a new room because the first room had a fridge with towel in it and melting ice. That was probably not supposed to happen anyways. But in the new room I got wet under my feet by the fridge, so most likely they have been melting the ice there as well. Beds were good, I slept like princess. It’s a bit noisy neighbourhood (but that was not their fault 😅), you have to be prepared for train honking, sirens, cause the windows are probably also old and let every sound in. I’m happy I had my sleeping earbuds with me. Perfect placement- all the main attractions are in a walking distance. A lot of good restaurants and cafes right around the corner. I didn’t feel the area quite safe for a lone female traveler though.
8
Latwaina
9 jun 2025
·
Se alojó 1 noche
I was a little skeptical about making the reservation because of other reviews but I really enjoyed my stay. The tall security guard at the front desk took real good care of me. He’s a true leader! I hate I forgot his name. Anyway, he’s super tall so you can’t miss him. Solid guy!!! From the room, bar (Thrive), and breakfast it fit our needs perfectly. Thanks so much! I will be returning.
I was a little skeptical about making the reservation because of other reviews but I really enjoyed my stay. The tall security guard at the front desk took real good care of me. He’s a true leader! I hate I forgot his name. Anyway, he’s super tall so you can’t miss him. Solid guy!!! From the room, bar (Thrive), and breakfast it fit our needs perfectly. Thanks so much! I will be returning.
8
Charles
13 jul 2025
·
Se alojó 3 noches
Only complaint was the breakfast, i assumed it was free but its not.
Only complaint was the breakfast, i assumed it was free but its not.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
6
Rocky Mariano
16 may 2026
·
Se alojó 5 noches
Gracias
Gracias
8
Susana
11 may 2026
·
Se alojó 1 noche
No esta mal
No esta mal
2
Gianmarco
6 abr 2026
·
Se alojó 2 noches
Hotel viejo personal con mala actitud para atender a los huéspedes un hombre de nombre Ashton súper grosero que no lo recomiendo
Hotel viejo personal con mala actitud para atender a los huéspedes un hombre de nombre Ashton súper grosero que no lo recomiendo
2
Gianmarco
4 abr 2026
·
Se alojó 1 noche
Hotel sucio ,viejo me hospedé pensando que era bueno ya que en otros lugares el crown es buen hotel y en esta ocasión mi primer noche fue terrible y más saber que su piscina está cerrada cuando fue una de las razones por las cual me quedé aquí me cambiaron de habitación ya que no funcionaba el aire ,taza del baño, candado de la entrada de la puerta y el aire tiraba agua y el frigobar igual caliente no funciona no recomiendo que l hotel y quise llamar a hotels.com o Expedia para hacer cambio de hotel pero nunca ayudan a solucionar el problema
Hotel sucio ,viejo me hospedé pensando que era bueno ya que en otros lugares el crown es buen hotel y en esta ocasión mi primer noche fue terrible y más saber que su piscina está cerrada cuando fue una de las razones por las cual me quedé aquí me cambiaron de habitación ya que no funcionaba el aire ,taza del baño, candado de la entrada de la puerta y el aire tiraba agua y el frigobar igual caliente no funciona no recomiendo que l hotel y quise llamar a hotels.com o Expedia para hacer cambio de hotel pero nunca ayudan a solucionar el problema
4
Abigail
3 feb 2026
·
Se alojó 2 noches
El personal la chica de recepcion llamada terrible te ignora y discrimina totalmente. De los demas no tebgo queja
El personal la chica de recepcion llamada terrible te ignora y discrimina totalmente. De los demas no tebgo queja
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 02:00
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
¿Estás considerando este hotel para tu viaje a Dallas?
¿Cuánto suelen costar las habitaciones en el Crowne Plaza Dallas Downtown by IHG en Dallas?
En los próximos 60–90 días, las tarifas de las habitaciones en el Crowne Plaza Dallas Downtown by IHG en Dallas suelen rondar los 88 US$ por noche para dos huéspedes, con un rango de precios de 88 US$ a 115 US$.
¿Cuándo puedo encontrar las tarifas nocturnas más bajas en el Crowne Plaza Dallas Downtown by IHG?
Enero es el mes más barato para alojarse en el Crowne Plaza Dallas Downtown by IHG en Dallas, con un promedio de 97 US$ por noche; junio es el mes más caro, con 202 US$. Los bajos precios de enero se dan a pesar de que febrero es el mes más tranquilo en cuanto a visitantes.
¿Cuándo es el mejor momento para visitar el Crowne Plaza Dallas Downtown by IHG con menos gente?
Febrero es el mes más tranquilo en el Crowne Plaza Dallas Downtown by IHG en Dallas, mientras que octubre es cuando hay más demanda. Espere un aumento constante hasta mayo y junio, y un pico importante en octubre, así que planifique su visita teniendo en cuenta estas multitudes para una mayor disponibilidad.
¿Qué atracciones cercanas y qué tipo de viajeros son ideales para el Crowne Plaza Dallas Downtown by IHG?
Ubicado en Texas, cerca del Klyde Warren Park, el Museo de Arte de Dallas y el Museo The Sixth Floor en Dealey Plaza, el Crowne Plaza Dallas Downtown by IHG es ideal para viajeros de negocios y parejas que buscan opciones culturales y gastronómicas a poca distancia a pie en el centro de Dallas.
¿Cómo se comparan las tarifas de este hotel con las de otros hoteles del centro de Dallas?
El Crowne Plaza Dallas Downtown by IHG es más económico que 11 de 18 hoteles comparables de la zona, con una mediana típica de 107 US$ por noche frente a unos 115 US$ para hoteles similares en Dallas.
¿Cómo ha variado el precio por noche en Crowne Plaza Dallas Downtown by IHG en Dallas en comparación con el de las últimas semanas?
El precio actual en Crowne Plaza Dallas Downtown by IHG en Dallas es de 104 US$ por noche para 2 huéspedes, una tarifa habitual para este hotel: dentro del 10 % de su media de 110 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 83 US$ y 407 US$.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-30: 116.38654713783264USD
- 2026-10-31: 104.39152090301513USD
- 2026-11-01: 96.31866805305481USD
- 2026-11-02: 111.46681490592955USD
- 2026-11-03: 94.20919901275634USD
- 2026-11-04: 96.93721847991942USD
- 2026-11-05: 111.46681490592955USD
- 2026-11-06: 109.53875050926207USD
- 2026-11-07: 117.13054467582703USD
- 2026-11-08: 95.43970053634644USD
- 2026-11-09: 101.94695634269713USD
- 2026-11-10: 106.92500545310973USD
- 2026-11-11: 105.20057997169494USD
- 2026-11-12: 105.20057997169494USD
- 2026-11-13: 105.43153942985535USD
- 2026-11-14: 105.43153942985535USD
- 2026-11-15: 105.43153942985535USD
- 2026-11-16: 105.43153942985535USD
- 2026-11-17: 105.43153942985535USD
- 2026-11-18: 105.43153942985535USD
- 2026-11-19: 106.4457846660614USD
- 2026-11-20: 105.43153942985535USD
- 2026-11-21: 105.43153942985535USD
- 2026-11-22: 105.43153942985535USD
- 2026-11-23: 94.3551536277771USD
- 2026-11-24: 94.3551536277771USD
- 2026-11-25: 93.27061526756286USD
- 2026-11-26: 93.27061526756286USD
- 2026-11-27: 97.50032427558898USD
- 2026-11-28: 95.5264663406372USD
- 2026-11-29: 94.39532234840392USD
- 2026-11-30: 95.5264663406372USD
- 2026-12-01: 97.50032427558898USD
- 2026-12-02: 95.5264663406372USD
- 2026-12-03: 117.60773950271606USD
- 2026-12-04: 142.597188715744USD
- 2026-12-05: 115.48363567848205USD
- 2026-12-06: 105.43153942985535USD
- 2026-12-07: 95.40716549682617USD
- 2026-12-08: 95.5264663406372USD
- 2026-12-09: 95.40716549682617USD
- 2026-12-10: 95.3995318157196USD
- 2026-12-11: 98.40209880371093USD
- 2026-12-12: 105.43153942985535USD
- 2026-12-13: 94.39532234840392USD
- 2026-12-14: 95.5264663406372USD
- 2026-12-15: 94.39532234840392USD
- 2026-12-16: 95.5264663406372USD
- 2026-12-17: 95.40716549682617USD
- 2026-12-18: 95.5264663406372USD
- 2026-12-19: 101.1660812007904USD
- 2026-12-20: 95.5264663406372USD
- 2026-12-21: 95.40716549682617USD
- 2026-12-22: 95.5264663406372USD
- 2026-12-23: 95.40716549682617USD
- 2026-12-24: 95.5264663406372USD
- 2026-12-25: 94.39532234840392USD
- 2026-12-26: 95.5264663406372USD
- 2026-12-27: 95.40716549682617USD
- 2026-12-28: 97.60878580513USD
- 2026-12-29: 95.40716549682617USD
- 2026-12-30: 95.5264663406372USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Los huéspedes que hayan reservado planes de tarifas con desayuno incluido lo recibirán para un máximo de dos adultos que compartan una habitación. Se cobrará una tasa de desayuno por cada huésped adicional. Los huéspedes que hayan reservado planes de tarifas con cena incluida la recibirán para un máximo de dos adultos que compartan una habitación. Se cobrará un cargo por la cena por cada huésped adicional.
El check in debe realizarlo alguien que tenga al menos 21 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Depósito: USD 75.00 por alojamiento, por noche
Depósito de limpieza: USD 75.00 por noche
Depósito de limpieza: USD 75.00 por noche
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento afirma que sigue las medidas de limpieza y desinfección de Clean Promise (IHG).
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- La política del alojamiento estipula no aceptar reservas de grupos para celebrar eventos como, por ejemplo, despedidas de soltero.
- La piscina de temporada abre de mayo a octubre.
- Piscina disponible de 08:00 a 23:00.
- Se ofrece alojamiento gratuito a un máximo de 3 menores de hasta 13 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Se recomienda acceder a este alojamiento en coche.
- El aparcamiento tiene un límite de altura.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Desayuno tipo bufé: 18.35 USD por persona (precio aproximado)
- Aparcamiento cubierto: 24 USD por noche (entrada y salida libre)
- Cargo por registro de salida tardía: 25.00 USD
- Cama adicional: 35 USD por noche
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Servicio de lavandería
Ascensor
Centro de negocios
Caja fuerte
Campo de golf (cercano)
Salón de baile
Servicios
Centro de negocios
Ascensor
Caja fuerte
Servicio de lavandería
Salón de baile
Consigna de equipajes
Registros de entrada y salida exprés
Business Center (24-hour)
24-Hour Front Desk
ATM/Banking
Banquet Hall
Computer Station
Concierge Services
Conference Center
Conference Space
Gift Shops or Newsstand
Laundry Facilities
Wedding Services
Well-Lit Path to Entrance
Actividades
Campo de golf (cercano)
Fitness Center (24-hour)
Newspapers in Lobby (free)
Pool Cabanas (free)
Pool Sun Loungers
Pool Umbrellas
Pool (Seasonal Outdoor)
Television in Common Areas
Terraza
General
Máquinas expendedoras
Assistive Listening Devices Available
Braille or Raised Signage
Breakfast Available (surcharge)
Handrails in Stairways
Pool Hoist (on site)
Smoke-Free Property
Snack Bar/Deli
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Aparcamiento
Parking (Covered)
Limo or Town Car Service Available
Parking (Self) (surcharge)
Internet
WiFi gratuito