Crowne Plaza Dallas Downtown by IHG
93 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
93 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Crowne Plaza Dallas Downtown by IHG, les prix par nuit s'élèvent en moyenne à 80 $US pendant le mois le moins cher (août) et à 174 $US pendant le mois le plus cher (juin), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 83 $US |
| février | 91 $US |
| mars | 97 $US |
| avril | 93 $US |
| mai | 84 $US |
| juin | 174 $US |
| juillet | 119 $US |
| août | 80 $US |
| septembre | 93 $US |
| octobre | 117 $US |
| novembre | 98 $US |
| décembre | 84 $US |
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sept. · 93 $US
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Le plus cher : juin (env. 174 $US)
Le moins cher : août (env. 80 $US)
À propos de cet établissement
Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine extérieure et une salle de fitness ouverte 24 h/24. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-...
Équipements
Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine extérieure et une salle de fitness ouverte 24 h/24. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de location de limousines/berlines et un service d'arrivée express. Si vous devez organiser une réunion à Dallas, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 2787 mètres carrés et comprenant un centre de conférence et 22 des salles de réunion. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Vous profiterez de repas savoureux à THRIVE Restaurant , le restaurant de Crowne Plaza Dallas Downtown by IHG qui dispose également d'un snack bar/épicerie fine. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner buffet est servi tous les jours de 06 h 30 à 11 h 00 moyennant un supplément.
Chambres
Les 291 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les salles de bain comprennent un ensemble douche/baignoire et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
En choisissant Crowne Plaza Dallas Downtown by IHG, vous profiterez d'un séjour en plein centre de Dallas, à seulement 5 min à pied de Dallas World Aquarium et à 10 minutes de marche de Kay Bailey Hutchison Convention Center. Cet hôtel se trouve à 1,2 km de Reunion Tower et à 1,5 km de American Airlines Center.
À proximité
Renaissance Tower (gratte-ciel)(0.1 miles)
Bank of America Plaza(0.1 miles)
AT&T Discovery District(0.2 miles)
Dallas World Aquarium(0.3 miles)
Museum of Illusions Dallas(0.3 miles)
The Sixth Floor Museum at Dealey Plaza(0.3 miles)
Dealey Plaza(0.3 miles)
Dallas County Courthouse(0.3 miles)
Kay Bailey Hutchison Convention Center(0.5 miles)
Majestic Theater(0.5 miles)
House of Blues Dallas(0.5 miles)
Parc Klyde Warren(0.6 miles)
Dallas City Hall(0.6 miles)
Perot Museum of Nature and Science(0.6 miles)
Wyly Theater At AT&T Performing Arts Center(0.6 miles)
Aéroport Love Field (DAL)(7.2 miles)
Aéroport international de Dallas-Fort Worth (DFW)(20 miles)
Aéroport national de McKinney (DTX)(32.5 miles)
Blanchisserie
Ascenseur
Centre d'affaires
Coffre-fort
Parcours de golf (à proximité)
Salle de bal
Emplacement
1015 Elm St, Quartier de Main Street, Dallas, Texas, États-Unis d’Amérique
Renaissance Tower (gratte-ciel) (0.1 miles)
Bank of America Plaza (0.1 miles)
AT&T Discovery District (0.2 miles)
Dallas World Aquarium (0.3 miles)
Museum of Illusions Dallas (0.3 miles)
The Sixth Floor Museum at Dealey Plaza (0.3 miles)
Options de chambre
8
Chambre Premium, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
323 ft²
ClimatisationWi-Fi (gratuit)Réfrigérateur
11
Chambre Premium, 2 grands lits, balcon
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
323 ft²
BalconClimatisationWi-Fi (gratuit)Réfrigérateur
11
Chambre Premium, 1 très grand lit, vue ville
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
323 ft²
ClimatisationWi-Fi (gratuit)Réfrigérateur
8
Suite Junior, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)Salon séparé
9
Chambre Standard, 1 grand lit, accessible aux personnes à mobilité réduite (Mobility, Roll Shwr)
Détails de la chambre
1 Grand Lit Double
Couchages 2
323 ft²
ClimatisationWi-Fi (gratuit)Réfrigérateur
9
Chambre Standard, 1 grand lit, accessible aux personnes à mobilité réduite (Mobility)
Détails de la chambre
1 Grand Lit Double
Couchages 2
323 ft²
BalconClimatisationWi-Fi (gratuit)Réfrigérateur
11
Chambre Premium, 2 grands lits
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
323 ft²
ClimatisationWi-Fi (gratuit)Réfrigérateur
11
Chambre Standard
Détails de la chambre
1 Lit Simple
Couchages 2
323 ft²
ClimatisationWi-Fi (gratuit)Réfrigérateur
10
Chambre Premium, vue ville
Détails de la chambre
2 Grands Lits Doubles
Couchages 2
323 ft²
ClimatisationWi-Fi (gratuit)Réfrigérateur
9
Chambre Standard, 1 très grand lit, accessible aux personnes à mobilité réduite (Mobility)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
323 ft²
BalconClimatisationWi-Fi (gratuit)Réfrigérateur
9
Chambre Premium, 1 très grand lit, balcon
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
323 ft²
BalconClimatisationWi-Fi (gratuit)Réfrigérateur
8
Chambre Standard, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
323 ft²
ClimatisationWi-Fi (gratuit)Réfrigérateur
Avis des voyageurs
7
Bien
Basé sur 1 597 avis vérifiés
Qui séjourne ici ?
Affaires
37%
Couples
24%
Familles
19%
Groupes
12%
Solo
7%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Crowne Plaza Dallas Downtown by IHG, les clients apprécient l'emplacement central et la vue sur la ville depuis les chambres avec balcon, mais beaucoup signalent des problèmes récurrents avec des ascenseurs lents et peu fiables, des installations vieillissantes et des problèmes d'entretien tels que une climatisation faible et des salles de bains exigües.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Crowne Plaza Dallas Downtown by IHG, les clients apprécient l'emplacement central et la vue sur la ville depuis les chambres avec balcon, mais beaucoup signalent des problèmes récurrents avec des ascenseurs lents et peu fiables, des installations vieillissantes et des problèmes d'entretien tels que une climatisation faible et des salles de bains exigües.
La propreté est variable : certaines chambres sont bien rangées avec des lits confortables, tandis que d'autres notent des odeurs, des zones usées, des nuisibles et des drains bouchés. Le service est inégal : il varie de personnel amical et serviable à un service lent ou qui ne répond pas, avec de longues files d'attente à l'enregistrement et des incohérences dans le service de chambre. La piscine sur le toit et le bar/boîte de nuit suscitent l'intérêt mais sont fréquemment décrits comme datés, parfois fermés ou utilisés pour des fêtes, et les barrières et les frais de stationnement frustrent beaucoup de monde. Attendez-vous à un séjour central avec vue, mais avec des compromis au niveau de l'entretien et de la commodité.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les ascenseurs sont fréquemment hors service ou très lents, la piscine sur le toit et le solarium sont souvent décrits comme sales ou occasionnellement fermés/utilisés pour des événements, et le garage attenant est étroit, sujet à des dysfonctionnements et payant.
Avis de voyageur à ce sujet
4
Cristina
5 nov. 2025
·
A séjourné 2 nuits
***Not Happy with our stay*** •upon check in was told we would receive our IHG points by Erick (on checkout was told no because a 3rd party booking was used) fine. •Room was 78°off and on the first night ( we didn't sleep very well) finally got the unit to work for 2nd day. for the cost you would think they would have the air cool and refrigerator cold. •railtrain blowing the horn all night into early morning ( you could hear everything...) • Room smelled of stale cigar, cloth chair & ottoman in room had questionable stains (just nasty) •shower floor very slick • ice machine on our floor never worked we had to go up a floor for ice •Hallways and elevators smelled like weed. •18 to enter club on first floor. We were told not worth going to, its all kids (coming back from dinner seeing very young people running out of lobby jumping into cars because of a fight in said CLUB and security pepper spraying them.(what we were told) •Elevators were down off and on and only 1 was working to rooms and parking. • bartender made great drinks (forgot his name) :) •Kim ( front desk) seemed understanding with a couple compliants that we mentioned to her (compt our breakfast last morning there)Good breakfast and service.Thank you Kim💛 •$719 for 2 VERY SMALL outdated rooms •$150 returnable deposit after 7-10 days •$20 parking fee daily (valet is $40 daily) *Our clothes and luggage smelled like* stale cigar when we returned home NOT WORTH THE $$$
***Not Happy with our stay*** •upon check in was told we would receive our IHG points by Erick (on checkout was told no because a 3rd party booking was used) fine. •Room was 78°off and on the first night ( we didn't sleep very well) finally got the unit to work for 2nd day. for the cost you would think they would have the air cool and refrigerator cold. •railtrain blowing the horn all night into early morning ( you could hear everything...) • Room smelled of stale cigar, cloth chair & ottoman in room had questionable stains (just nasty) •shower floor very slick • ice machine on our floor never worked we had to go up a floor for ice •Hallways and elevators smelled like weed. •18 to enter club on first floor. We were told not worth going to, its all kids (coming back from dinner seeing very young people running out of lobby jumping into cars because of a fight in said CLUB and security pepper spraying them.(what we were told) •Elevators were down off and on and only 1 was working to rooms and parking. • bartender made great drinks (forgot his name) :) •Kim ( front desk) seemed understanding with a couple compliants that we mentioned to her (compt our breakfast last morning there)Good breakfast and service.Thank you Kim💛 •$719 for 2 VERY SMALL outdated rooms •$150 returnable deposit after 7-10 days •$20 parking fee daily (valet is $40 daily) *Our clothes and luggage smelled like* stale cigar when we returned home NOT WORTH THE $$$
4
Hope
24 nov. 2025
·
A séjourné 3 nuits
I must start with the fact that the room was clean overall. However, the paint was chipping and the wallpaper was coming off. The room also smelt like cigarettes. The hallway carpets weren’t the cleanest. The staff was okay at best. Some better than others. Employees were arguing in front of guests, other employees were correcting eachother in front of guests. It was an interesting experience. There are 20 something floors, and only 2 elevators working. We missed multiple uber rides because we had to wait 15+ minutes for the elevator. At one point, we took the stairs, and they wreaked of pee, had food on the ground, etc. it was gross. I would definitely not stay here again.
I must start with the fact that the room was clean overall. However, the paint was chipping and the wallpaper was coming off. The room also smelt like cigarettes. The hallway carpets weren’t the cleanest. The staff was okay at best. Some better than others. Employees were arguing in front of guests, other employees were correcting eachother in front of guests. It was an interesting experience. There are 20 something floors, and only 2 elevators working. We missed multiple uber rides because we had to wait 15+ minutes for the elevator. At one point, we took the stairs, and they wreaked of pee, had food on the ground, etc. it was gross. I would definitely not stay here again.
4
Erik
24 oct. 2025
·
A séjourné 2 nuits
Room and look lobby were beautiful, huge negative for us is elevators suck really bad we had to wait forever. Parking garage toll booth weren’t working so it took us like 10 minutes to leave
Room and look lobby were beautiful, huge negative for us is elevators suck really bad we had to wait forever. Parking garage toll booth weren’t working so it took us like 10 minutes to leave
4
LIGERIA
9 nov. 2025
·
A séjourné 1 nuit
The bathroom was not fully cleaned. The sink didn't work properly. You had to hold down the toilet handle for it to flush properly. We were on the 15th floor, but the sliding door was broken. The little handle they had didn't properly work. The pool was filthy. It looked like it hadn't been clen in a while. Hallway smelled musty. The staff that checked was nice. My truck was scratched up while parking in the parking garage. Now the glass on my sunroof is scratched up. I'm not happy with the surrounding area. Didn't feel safe. A lot of homeless people are around. There were a lot of police out that didn't make me feel any better. That meant a very high crime rate. The elevator was slow and didn't seem to work properly. We were very nervous every time we had to get on and off it. Will not stay again or would I recommend it to anyone else. I give it a 2 star because of the balcony and the staff seem pleasant.
The bathroom was not fully cleaned. The sink didn't work properly. You had to hold down the toilet handle for it to flush properly. We were on the 15th floor, but the sliding door was broken. The little handle they had didn't properly work. The pool was filthy. It looked like it hadn't been clen in a while. Hallway smelled musty. The staff that checked was nice. My truck was scratched up while parking in the parking garage. Now the glass on my sunroof is scratched up. I'm not happy with the surrounding area. Didn't feel safe. A lot of homeless people are around. There were a lot of police out that didn't make me feel any better. That meant a very high crime rate. The elevator was slow and didn't seem to work properly. We were very nervous every time we had to get on and off it. Will not stay again or would I recommend it to anyone else. I give it a 2 star because of the balcony and the staff seem pleasant.
4
Clint
20 nov. 2023
·
A séjourné 1 nuit
It was horrible. On the hotels.com app, there is an $8 option for parking, u fortunately the hotel does not honor prepaid parking and if you have to leave the garage during the day you have to pay exit fees to come and go, the hotel has vouchers to come and go, but was currently” out of them”. I was told that on Monday, this was a weekend stay, that I could send my credit card statements in to “possibly” get credits for the multiple charges when I had to leave the hotel during the day. They also do not honor the $8 prepaid breakfast that is on the hotels.com app, breakfast will be an extra $15 per person. Don’t stay here, it is the cheapest hotel in downtown Dallas for a reason. Rooms are outdated, bathrooms are dirty, tub didn’t even drain.
It was horrible. On the hotels.com app, there is an $8 option for parking, u fortunately the hotel does not honor prepaid parking and if you have to leave the garage during the day you have to pay exit fees to come and go, the hotel has vouchers to come and go, but was currently” out of them”. I was told that on Monday, this was a weekend stay, that I could send my credit card statements in to “possibly” get credits for the multiple charges when I had to leave the hotel during the day. They also do not honor the $8 prepaid breakfast that is on the hotels.com app, breakfast will be an extra $15 per person. Don’t stay here, it is the cheapest hotel in downtown Dallas for a reason. Rooms are outdated, bathrooms are dirty, tub didn’t even drain.
8
Kathryn
13 juil. 2024
·
A séjourné 3 nuits
Older but nice. Pool area wasn’t great - love the view but it seemed dirty.
Older but nice. Pool area wasn’t great - love the view but it seemed dirty.
2
Nutrinh
13 oct. 2025
·
A séjourné 1 nuit
This hotel is terrible, when we got there we went to the elevator and the elevator sounded like it was going to break any second. When we got settled we went to check out the pool at night at 10:15 pm, but the doors were locked we tried our card, but it still didn’t work so we called the front desk and we told them that the doors were locked and the receptionist told us that he will send somebody up to open the door. Ten minutes later nobody was there to open the doors so we called again and the guy said that the pool is closed, but the worst part was that the sign said that it was open from 8 am to 11:00 pm. Next day we went to check out the pool again. We were there at 9:30am and pool still closed. I called receptionist again and she said due to maintenance they are not ready to open. I said they should change their pool hr of operation and she hung up on me. The girl restroom by the pool is broken, toilet completely til over and no sink water. I don’t know why they don’t lock up that restroom or put a sign. The bathtub doesn’t drain. The restroom is so small. You open the restroom door it hit the toilet. Terrible place.
This hotel is terrible, when we got there we went to the elevator and the elevator sounded like it was going to break any second. When we got settled we went to check out the pool at night at 10:15 pm, but the doors were locked we tried our card, but it still didn’t work so we called the front desk and we told them that the doors were locked and the receptionist told us that he will send somebody up to open the door. Ten minutes later nobody was there to open the doors so we called again and the guy said that the pool is closed, but the worst part was that the sign said that it was open from 8 am to 11:00 pm. Next day we went to check out the pool again. We were there at 9:30am and pool still closed. I called receptionist again and she said due to maintenance they are not ready to open. I said they should change their pool hr of operation and she hung up on me. The girl restroom by the pool is broken, toilet completely til over and no sink water. I don’t know why they don’t lock up that restroom or put a sign. The bathtub doesn’t drain. The restroom is so small. You open the restroom door it hit the toilet. Terrible place.
8
Jonathan
10 août 2025
·
A séjourné 1 nuit
Okay place. It’s old, are bathtub drain held water. Pool was gross! Beds were okay.
Okay place. It’s old, are bathtub drain held water. Pool was gross! Beds were okay.
2
Mr Benjamin
3 oct. 2025
·
A séjourné 3 nuits
Dirty and Unkempt Room: Upon check-in, I found the room to be in a deplorable state. The carpets were unclean, and there was visible hair left behind in the room, which is a clear indication that proper cleaning had not been carried out. Faulty TV: The television in the room was not functioning correctly. The image quality was poor, and the majority of the channels did not work. Lack of Amenities: The shower gel dispenser in the bathroom was empty, which is an essential amenity that was not provided. Unclean Pool Area: The pool area was dated and poorly maintained. The water quality was questionable, and the overall state of the pool did not match the photographs advertised on the website. Broken Elevators: The elevators were malfunctioning, stopping at every floor regardless of the button pressed, which caused significant inconvenience. Security Concerns: It was not advertised that the hotel is attached to a multi-story car park, which meant that non-guests could easily access the hotel. This raised significant security concerns during my stay. Unprofessional Staff: The staff members I interacted with were rude and unapproachable. Despite the hotel not being particularly busy, their service was dismissive, and they made no effort to address my concerns or ensure my comfort.
Dirty and Unkempt Room: Upon check-in, I found the room to be in a deplorable state. The carpets were unclean, and there was visible hair left behind in the room, which is a clear indication that proper cleaning had not been carried out. Faulty TV: The television in the room was not functioning correctly. The image quality was poor, and the majority of the channels did not work. Lack of Amenities: The shower gel dispenser in the bathroom was empty, which is an essential amenity that was not provided. Unclean Pool Area: The pool area was dated and poorly maintained. The water quality was questionable, and the overall state of the pool did not match the photographs advertised on the website. Broken Elevators: The elevators were malfunctioning, stopping at every floor regardless of the button pressed, which caused significant inconvenience. Security Concerns: It was not advertised that the hotel is attached to a multi-story car park, which meant that non-guests could easily access the hotel. This raised significant security concerns during my stay. Unprofessional Staff: The staff members I interacted with were rude and unapproachable. Despite the hotel not being particularly busy, their service was dismissive, and they made no effort to address my concerns or ensure my comfort.
2
Hannah
12 août 2024
·
A séjourné 4 nuits
Pool was always dirty. It had cups and bottles and empty chip bags floating in it. My half of the room had no electricity in the lamps. We asked several times about housekeeping and were told they would be coming up. It wasn’t until the next day went by after 12 pm when finally some one came by. The restaurant was closed half the time we stayed. We checked in Thursday afternoon and we were never told about a giant party taking up the entire pool for 8 hours Sunday. Their music was extremely loud and super disruptive. We should’ve been warned about the party when we checked it so we knew it was coming. This was the worst stay and I will never come back to this hotel ever. I will be giving a bad review. This was unacceptable.
Pool was always dirty. It had cups and bottles and empty chip bags floating in it. My half of the room had no electricity in the lamps. We asked several times about housekeeping and were told they would be coming up. It wasn’t until the next day went by after 12 pm when finally some one came by. The restaurant was closed half the time we stayed. We checked in Thursday afternoon and we were never told about a giant party taking up the entire pool for 8 hours Sunday. Their music was extremely loud and super disruptive. We should’ve been warned about the party when we checked it so we knew it was coming. This was the worst stay and I will never come back to this hotel ever. I will be giving a bad review. This was unacceptable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est variable : certaines chambres sont bien rangées avec des lits confortables, mais beaucoup mentionnent des odeurs, des moquettes usées, des nuisibles et des salles de bains ou des drains nécessitant un nettoyage plus approfondi.
Avis de voyageur à ce sujet
6
Elachia
5 août 2025
·
A séjourné 1 nuit
Ok so the price for the place was great for the 2 separate nights I stayed but both times the bath tub was dirty. Like not at all cleaned. There was a clear ring around the tub. Other things as far as mold on the first rooms toilet, paint chipped tub that was dirty
Ok so the price for the place was great for the 2 separate nights I stayed but both times the bath tub was dirty. Like not at all cleaned. There was a clear ring around the tub. Other things as far as mold on the first rooms toilet, paint chipped tub that was dirty
4
Valentina
18 mars 2024
·
A séjourné 2 nuits
I paid almost $500 with the $150 included for the deposit. There was poop on the side of the bathtub and toilet, the sink and tub was clogged. Housekeeping was called and i watched him "clean" the bathroom and still miss the poop on the side of the toilet and i assumed he had cleaned the poop off the side of the tub, but nope! Maintenance came twice to unclog the sink and bathtub. Housekeeping just tried to open our room door instead of knocking. I honestly should have gotten at least sone of my money back. Its ok though ill never stay there again.
I paid almost $500 with the $150 included for the deposit. There was poop on the side of the bathtub and toilet, the sink and tub was clogged. Housekeeping was called and i watched him "clean" the bathroom and still miss the poop on the side of the toilet and i assumed he had cleaned the poop off the side of the tub, but nope! Maintenance came twice to unclog the sink and bathtub. Housekeeping just tried to open our room door instead of knocking. I honestly should have gotten at least sone of my money back. Its ok though ill never stay there again.
4
Brian
19 janv. 2025
·
A séjourné 1 nuit
Stayed for one night. Everywhere we went smelled like pot, bathroom was very small and tub did not drain.
Stayed for one night. Everywhere we went smelled like pot, bathroom was very small and tub did not drain.
2
Kimberlie
29 sept. 2024
·
A séjourné 2 nuits
There is an infestation of crickets.
There is an infestation of crickets.
4
LIGERIA
9 nov. 2025
·
A séjourné 1 nuit
The bathroom was not fully cleaned. The sink didn't work properly. You had to hold down the toilet handle for it to flush properly. We were on the 15th floor, but the sliding door was broken. The little handle they had didn't properly work. The pool was filthy. It looked like it hadn't been clen in a while. Hallway smelled musty. The staff that checked was nice. My truck was scratched up while parking in the parking garage. Now the glass on my sunroof is scratched up. I'm not happy with the surrounding area. Didn't feel safe. A lot of homeless people are around. There were a lot of police out that didn't make me feel any better. That meant a very high crime rate. The elevator was slow and didn't seem to work properly. We were very nervous every time we had to get on and off it. Will not stay again or would I recommend it to anyone else. I give it a 2 star because of the balcony and the staff seem pleasant.
The bathroom was not fully cleaned. The sink didn't work properly. You had to hold down the toilet handle for it to flush properly. We were on the 15th floor, but the sliding door was broken. The little handle they had didn't properly work. The pool was filthy. It looked like it hadn't been clen in a while. Hallway smelled musty. The staff that checked was nice. My truck was scratched up while parking in the parking garage. Now the glass on my sunroof is scratched up. I'm not happy with the surrounding area. Didn't feel safe. A lot of homeless people are around. There were a lot of police out that didn't make me feel any better. That meant a very high crime rate. The elevator was slow and didn't seem to work properly. We were very nervous every time we had to get on and off it. Will not stay again or would I recommend it to anyone else. I give it a 2 star because of the balcony and the staff seem pleasant.
10
bill
16 nov. 2025
·
A séjourné 1 nuit
Clean room. Friendly staff. The bed was everything! Most comfortable hotel bed we've ever experienced!
Clean room. Friendly staff. The bed was everything! Most comfortable hotel bed we've ever experienced!
2
Vanessa
27 sept. 2025
·
A séjourné 8 nuits
literally worst hotel I’ve ever stayed! First, area is not safe. Many homeless in area day & night. not safe. Constantly begging & harrassing. 2. Air cond leaked. Refused change room. Found pubic hair on towel. Pix attached. 3rd, rooms and hallways smell musty/mouldy. 4. Housekeeping do not clean daily. hotels dot com say it does. Hotel refused. Room cleaned 1ce only during an 8 night stay. 5. Theworst encounter I’ve ever experienced was the violation by security on the last day. In the morning, I spoke with Teri at reception & arranged a late checkout. I did not care about cost but wanted a 7pm checkout. She offered a 50% roommate which we confirmed to be $42 usd. No problem. At 5.03pm, security attempted to barge into my room banging on the door. I was dressed only in a towel as I was about to shower. He kept pushing the door despite the latch being on. I assumed there was an emergency of sorts and opened the door. An extremely large 6,8 man stood over me & ordered me out of the room saying he didn’t know I was in there. I explained the extension & he said that was only till 5pm & to hurry up & get out. I reiterated the 7pm agreement with Teri. They denied it & said it was 5pm. Told me to pack up & get out. I said I wanted to shower. No way. Get out. He called for back up. Put his foot in the door & told me to pack up & get out now. Literally spoke to me like that. It was horrific! Refused me privacy to get dressed properly. I felt so Violated! I want a full refund!
literally worst hotel I’ve ever stayed! First, area is not safe. Many homeless in area day & night. not safe. Constantly begging & harrassing. 2. Air cond leaked. Refused change room. Found pubic hair on towel. Pix attached. 3rd, rooms and hallways smell musty/mouldy. 4. Housekeeping do not clean daily. hotels dot com say it does. Hotel refused. Room cleaned 1ce only during an 8 night stay. 5. Theworst encounter I’ve ever experienced was the violation by security on the last day. In the morning, I spoke with Teri at reception & arranged a late checkout. I did not care about cost but wanted a 7pm checkout. She offered a 50% roommate which we confirmed to be $42 usd. No problem. At 5.03pm, security attempted to barge into my room banging on the door. I was dressed only in a towel as I was about to shower. He kept pushing the door despite the latch being on. I assumed there was an emergency of sorts and opened the door. An extremely large 6,8 man stood over me & ordered me out of the room saying he didn’t know I was in there. I explained the extension & he said that was only till 5pm & to hurry up & get out. I reiterated the 7pm agreement with Teri. They denied it & said it was 5pm. Told me to pack up & get out. I said I wanted to shower. No way. Get out. He called for back up. Put his foot in the door & told me to pack up & get out now. Literally spoke to me like that. It was horrific! Refused me privacy to get dressed properly. I felt so Violated! I want a full refund!
2
Mr Benjamin
3 oct. 2025
·
A séjourné 3 nuits
Dirty and Unkempt Room: Upon check-in, I found the room to be in a deplorable state. The carpets were unclean, and there was visible hair left behind in the room, which is a clear indication that proper cleaning had not been carried out. Faulty TV: The television in the room was not functioning correctly. The image quality was poor, and the majority of the channels did not work. Lack of Amenities: The shower gel dispenser in the bathroom was empty, which is an essential amenity that was not provided. Unclean Pool Area: The pool area was dated and poorly maintained. The water quality was questionable, and the overall state of the pool did not match the photographs advertised on the website. Broken Elevators: The elevators were malfunctioning, stopping at every floor regardless of the button pressed, which caused significant inconvenience. Security Concerns: It was not advertised that the hotel is attached to a multi-story car park, which meant that non-guests could easily access the hotel. This raised significant security concerns during my stay. Unprofessional Staff: The staff members I interacted with were rude and unapproachable. Despite the hotel not being particularly busy, their service was dismissive, and they made no effort to address my concerns or ensure my comfort.
Dirty and Unkempt Room: Upon check-in, I found the room to be in a deplorable state. The carpets were unclean, and there was visible hair left behind in the room, which is a clear indication that proper cleaning had not been carried out. Faulty TV: The television in the room was not functioning correctly. The image quality was poor, and the majority of the channels did not work. Lack of Amenities: The shower gel dispenser in the bathroom was empty, which is an essential amenity that was not provided. Unclean Pool Area: The pool area was dated and poorly maintained. The water quality was questionable, and the overall state of the pool did not match the photographs advertised on the website. Broken Elevators: The elevators were malfunctioning, stopping at every floor regardless of the button pressed, which caused significant inconvenience. Security Concerns: It was not advertised that the hotel is attached to a multi-story car park, which meant that non-guests could easily access the hotel. This raised significant security concerns during my stay. Unprofessional Staff: The staff members I interacted with were rude and unapproachable. Despite the hotel not being particularly busy, their service was dismissive, and they made no effort to address my concerns or ensure my comfort.
6
Ashley
21 juil. 2025
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A séjourné 1 nuit
Well I can said the hotel is ok but they need a lot of help for the cleaning crew my room was dirty the windows were dirty mirrors as well the bathroom was dirty a lot hair everywhere not toilet paper floor was wet the toiled was dirty with pee on the sides and the strong smell in the carpet
Well I can said the hotel is ok but they need a lot of help for the cleaning crew my room was dirty the windows were dirty mirrors as well the bathroom was dirty a lot hair everywhere not toilet paper floor was wet the toiled was dirty with pee on the sides and the strong smell in the carpet
2
Chris
7 févr. 2024
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My room was unclean. Shower was broke. A big water spot was on the floor. A large crack was on balcony door. Shower held was rust. It was long hair inside the shower. The room was not cleaned prior. It was a live cricket in the room and I couldn't catch it. It was about 7-8 dead crickets at the head of the bed. Front desk told me "Oh....thats normal. Its the season. Thats just how it is" I took pictures and will be contacting corporate on this. This room was not clean at all. Unclean.
My room was unclean. Shower was broke. A big water spot was on the floor. A large crack was on balcony door. Shower held was rust. It was long hair inside the shower. The room was not cleaned prior. It was a live cricket in the room and I couldn't catch it. It was about 7-8 dead crickets at the head of the bed. Front desk told me "Oh....thats normal. Its the season. Thats just how it is" I took pictures and will be contacting corporate on this. This room was not clean at all. Unclean.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les lits sont largement salués et la vue depuis le balcon est remarquable, mais les chambres semblent démodées avec de petites salles de bains, du bruit de la rue et des trains, des pannes occasionnelles de la climatisation ou des portes de balcon, et certains signalent une connexion Wi-Fi faible.
Avis de voyageur à ce sujet
8
David
4 déc. 2023
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A séjourné 2 nuits
The balcony door lock was broken so unable to secure it fully. The room was right next to a busy train station and an intersection. Heard every single box truck drive over the railroad crossing. The room had two broken lights (one would not come on and the other flickered). Just was not the experience we were hoping for from a hotel called Crowne Plaza. In addition, only two of the four elevators were working, and when I checked in and checkout, had to wait for someone to show up to help out. No one at the desk.
The balcony door lock was broken so unable to secure it fully. The room was right next to a busy train station and an intersection. Heard every single box truck drive over the railroad crossing. The room had two broken lights (one would not come on and the other flickered). Just was not the experience we were hoping for from a hotel called Crowne Plaza. In addition, only two of the four elevators were working, and when I checked in and checkout, had to wait for someone to show up to help out. No one at the desk.
6
Michael
17 déc. 2023
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A séjourné 1 nuit
Nice clean room, bed was comfortable, staff was friendly. We were on the 16th floor and could hear the road noise at night which resulted in not sleeping well. Other than that we have no complaints
Nice clean room, bed was comfortable, staff was friendly. We were on the 16th floor and could hear the road noise at night which resulted in not sleeping well. Other than that we have no complaints
8
Onyinye
23 août 2025
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A séjourné 1 nuit
My room was really lovely and quite with a nice view however there was a giant crack in my window
My room was really lovely and quite with a nice view however there was a giant crack in my window
6
Brandy
27 août 2025
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A séjourné 1 nuit
Overall the hotel was ok. Staff was pleasant and helpful. However our a/c was not cooling very well. I notified tbe front desk and they sent someone to ck it but it did not help much. The elevators were terrible
Overall the hotel was ok. Staff was pleasant and helpful. However our a/c was not cooling very well. I notified tbe front desk and they sent someone to ck it but it did not help much. The elevators were terrible
6
Breandan
3 oct. 2025
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A séjourné 2 nuits
Staff were pleasant but unable to help with wifi problems. Good wifi is an essential in all hotels today, why do some hotels still mess around with cheap unreliable wifi systems?!? While the location was great and room ok, the bar was 'cold', in every sense of the word. There will be no return visit!
Staff were pleasant but unable to help with wifi problems. Good wifi is an essential in all hotels today, why do some hotels still mess around with cheap unreliable wifi systems?!? While the location was great and room ok, the bar was 'cold', in every sense of the word. There will be no return visit!
8
Larry
22 août 2025
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A séjourné 2 nuits
Let's just say that the "elevators" makes "everyone" who stays there feel let down and frustrated. Good luck trying to get out the door when it's time to leave. Basically 2 elevators that work at one time and they love to stop on 1 floor whether someone gets on or off. After stating the obvious, let's focus on the other things Checking in was kind of seamless, but not very forthcoming on how to manage the garage ticket system when you have prepaid or th for breakfast. Having said that, the breakfast was wonderful and the servers omwere nice. No one checked to make sure there was plenty of shampoo and conditioner in the bottles, and we ran out after the 1st day. They were pretty quick to come to the room and bring more, but we asked for fresh towels but they were not left. The pool and lounge area is nice, but you can tell the pool is old and showing it's teeth. It was nice to swim in though. The beds were comfortable and the bathroom clean and nice water pressure, but who doesn't have a mini microwave on hotel rooms nowadays. Not big deal, but heating up left overs is nice. It's a great location though, and close to walking distance to a lot of things that are in the downtown area No fuss in checking out and I will say that communicating by Text is a nice touch!!! Overall a decent experience, but the elevators take away from what is nice about the place
Let's just say that the "elevators" makes "everyone" who stays there feel let down and frustrated. Good luck trying to get out the door when it's time to leave. Basically 2 elevators that work at one time and they love to stop on 1 floor whether someone gets on or off. After stating the obvious, let's focus on the other things Checking in was kind of seamless, but not very forthcoming on how to manage the garage ticket system when you have prepaid or th for breakfast. Having said that, the breakfast was wonderful and the servers omwere nice. No one checked to make sure there was plenty of shampoo and conditioner in the bottles, and we ran out after the 1st day. They were pretty quick to come to the room and bring more, but we asked for fresh towels but they were not left. The pool and lounge area is nice, but you can tell the pool is old and showing it's teeth. It was nice to swim in though. The beds were comfortable and the bathroom clean and nice water pressure, but who doesn't have a mini microwave on hotel rooms nowadays. Not big deal, but heating up left overs is nice. It's a great location though, and close to walking distance to a lot of things that are in the downtown area No fuss in checking out and I will say that communicating by Text is a nice touch!!! Overall a decent experience, but the elevators take away from what is nice about the place
10
bill
16 nov. 2025
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A séjourné 1 nuit
Clean room. Friendly staff. The bed was everything! Most comfortable hotel bed we've ever experienced!
Clean room. Friendly staff. The bed was everything! Most comfortable hotel bed we've ever experienced!
10
Candi
10 nov. 2025
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A séjourné 1 nuit
Love everything about this location. Definitely staying again. City view with a balcony was beautiful
Love everything about this location. Definitely staying again. City view with a balcony was beautiful
10
Els
21 oct. 2025
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A séjourné 4 nuits
There were things that was not good, but in total I was happy. I didn’t use the pool area so I can’t say anything about that. The staff was friendly, breakfast was surprisingly good, both as buffé and menu. The building is clearly old, the elevators were a nightmare, but we could laugh about it. Fridge/minibar in the room didn’t work. They clearly have a problem with these fridges. I got a new room because the first room had a fridge with towel in it and melting ice. That was probably not supposed to happen anyways. But in the new room I got wet under my feet by the fridge, so most likely they have been melting the ice there as well. Beds were good, I slept like princess. It’s a bit noisy neighbourhood (but that was not their fault 😅), you have to be prepared for train honking, sirens, cause the windows are probably also old and let every sound in. I’m happy I had my sleeping earbuds with me. Perfect placement- all the main attractions are in a walking distance. A lot of good restaurants and cafes right around the corner. I didn’t feel the area quite safe for a lone female traveler though.
There were things that was not good, but in total I was happy. I didn’t use the pool area so I can’t say anything about that. The staff was friendly, breakfast was surprisingly good, both as buffé and menu. The building is clearly old, the elevators were a nightmare, but we could laugh about it. Fridge/minibar in the room didn’t work. They clearly have a problem with these fridges. I got a new room because the first room had a fridge with towel in it and melting ice. That was probably not supposed to happen anyways. But in the new room I got wet under my feet by the fridge, so most likely they have been melting the ice there as well. Beds were good, I slept like princess. It’s a bit noisy neighbourhood (but that was not their fault 😅), you have to be prepared for train honking, sirens, cause the windows are probably also old and let every sound in. I’m happy I had my sleeping earbuds with me. Perfect placement- all the main attractions are in a walking distance. A lot of good restaurants and cafes right around the corner. I didn’t feel the area quite safe for a lone female traveler though.
10
Sarah
24 oct. 2025
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A séjourné 1 nuit
The room was nicely decorated, bed was comfortable and bedding and pillows were great. Shower pressure wasn’t very strong but it got the job done.
The room was nicely decorated, bed was comfortable and bedding and pillows were great. Shower pressure wasn’t very strong but it got the job done.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est inégal : de nombreux employés sont amicaux et conciliants, tandis que d'autres signalent des interactions impolies, de longues files d'attente à l'enregistrement, des réponses lentes et des difficultés à joindre la réception par téléphone.
Avis de voyageur à ce sujet
6
Hunter
17 juin 2025
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A séjourné 2 nuits
It was okay room was a little dirty hair in sink and tub service was ok went to check in and there was a line and one person working the desk with everyone else in a room behind desk laughing not helping took 45 mins to check in. Over all it was ok
It was okay room was a little dirty hair in sink and tub service was ok went to check in and there was a line and one person working the desk with everyone else in a room behind desk laughing not helping took 45 mins to check in. Over all it was ok
4
Jesse
4 mai 2025
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A séjourné 1 nuit
Nobody answers the phone at this hotel. I tried calling multiple times yesterday to confirm my stay for the night. Just kept going to voice mail. They did not have my reservation, booked through a 3rd party, when I got to the hotel so I had to book their “last” room. Started at $200 before fees. Somehow the front desk person could arbitrarily drop the cost. He gave me $10 off for lending my iPhone charger to a kid. The 3rd party is trying to reach out to the hotel to rectify this situation and they CANT GET ANYBODY ON THE PHONE AT THE HOTEL.
Nobody answers the phone at this hotel. I tried calling multiple times yesterday to confirm my stay for the night. Just kept going to voice mail. They did not have my reservation, booked through a 3rd party, when I got to the hotel so I had to book their “last” room. Started at $200 before fees. Somehow the front desk person could arbitrarily drop the cost. He gave me $10 off for lending my iPhone charger to a kid. The 3rd party is trying to reach out to the hotel to rectify this situation and they CANT GET ANYBODY ON THE PHONE AT THE HOTEL.
4
Jessica
20 août 2025
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A séjourné 2 nuits
We were checked in by an amazing staff, and were given no choice for late check out because they apparently shouldn’t have checked us in and made us leave by 12 pm.
We were checked in by an amazing staff, and were given no choice for late check out because they apparently shouldn’t have checked us in and made us leave by 12 pm.
10
Samantha
29 oct. 2025
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A séjourné 1 nuit
The staff was nice and helpful. The room was nice and clean and beds were so comfy. I will definitely stay again and this was my second stay here.
The staff was nice and helpful. The room was nice and clean and beds were so comfy. I will definitely stay again and this was my second stay here.
2
Tatiana
23 juin 2024
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A séjourné 1 nuit
Front desk person who checks people in was very rude. He had an attitude and that wasn’t necessary at all.
Front desk person who checks people in was very rude. He had an attitude and that wasn’t necessary at all.
10
Jason
1 oct. 2025
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A séjourné 1 nuit
Friendly staff, and clean room.
Friendly staff, and clean room.
2
Jimmy
5 oct. 2025
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A séjourné 1 nuit
The room was clean; however, the elevators were substandard, requiring an approximate wait of 30 minutes to one hour to ascend or descend. Additionally, the cleaning staff were discourteous when guests used the service elevator. Moreover, the elevators stop at every floor, and only two elevators are operational.
The room was clean; however, the elevators were substandard, requiring an approximate wait of 30 minutes to one hour to ascend or descend. Additionally, the cleaning staff were discourteous when guests used the service elevator. Moreover, the elevators stop at every floor, and only two elevators are operational.
8
Latwaina
9 juin 2025
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A séjourné 1 nuit
I was a little skeptical about making the reservation because of other reviews but I really enjoyed my stay. The tall security guard at the front desk took real good care of me. He’s a true leader! I hate I forgot his name. Anyway, he’s super tall so you can’t miss him. Solid guy!!! From the room, bar (Thrive), and breakfast it fit our needs perfectly. Thanks so much! I will be returning.
I was a little skeptical about making the reservation because of other reviews but I really enjoyed my stay. The tall security guard at the front desk took real good care of me. He’s a true leader! I hate I forgot his name. Anyway, he’s super tall so you can’t miss him. Solid guy!!! From the room, bar (Thrive), and breakfast it fit our needs perfectly. Thanks so much! I will be returning.
2
Harold
4 mai 2025
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A séjourné 1 nuit
Upon our arrival the front desk clerk was not professional at all. He gave zero information regarding location of any single amenities. I had to go back to the desk to enquirer about breakfast times. We traveled from overseas and accidentally left my wife’s medication in the refrigerator. The medication is for insulin resistance. We called back the evening we checked out and it has been a nightmare getting anyone to answer phones as well as get up to the room to find the medication. We were told by the manager that all items found in rooms go to the lost and found. Clearly this is not the case and the staff steals items like this. The medication is Ozempic. Although many people abuse its use for weight loss, my wife needs this medication to help her generate insulin. Because we have traveled from overseas, we have yet been able to get any pharmacy to honor the prescription she had from our doctor in South Africa. This has been an absolute nightmare that has been amplified by a clearly inadequate staff at this hotel. Do not stay here. If you really ha e an issue, they will not be capable of handling it and you will never get a call back for any feedback. We pressed them For 3 days with no results whatsoever. Absolute shame.
Upon our arrival the front desk clerk was not professional at all. He gave zero information regarding location of any single amenities. I had to go back to the desk to enquirer about breakfast times. We traveled from overseas and accidentally left my wife’s medication in the refrigerator. The medication is for insulin resistance. We called back the evening we checked out and it has been a nightmare getting anyone to answer phones as well as get up to the room to find the medication. We were told by the manager that all items found in rooms go to the lost and found. Clearly this is not the case and the staff steals items like this. The medication is Ozempic. Although many people abuse its use for weight loss, my wife needs this medication to help her generate insulin. Because we have traveled from overseas, we have yet been able to get any pharmacy to honor the prescription she had from our doctor in South Africa. This has been an absolute nightmare that has been amplified by a clearly inadequate staff at this hotel. Do not stay here. If you really ha e an issue, they will not be capable of handling it and you will never get a call back for any feedback. We pressed them For 3 days with no results whatsoever. Absolute shame.
2
Marriel
24 juil. 2025
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A séjourné 3 nuits
The property is clean. The area where it's located is in the heart of dowtown it's convenient and also be aware that there's homeless people in the same block. The staff is friendly and very "chill" and not in a good way. The night before the check out, I asked one of the night staff in the front desk if we can store our luggages after check out, and he was like "Ofcourse, as long as it wont take more than 24 hours." fast forward to the next day, during check out. I asked the staff in the front desk again if we store our luggages for a couple of hours, and he said "No. we dont have space." I would've appreciated if he atleast try to help and give us options be he rejected us right away. I never write a bad review, but this is really hitting the mark.
The property is clean. The area where it's located is in the heart of dowtown it's convenient and also be aware that there's homeless people in the same block. The staff is friendly and very "chill" and not in a good way. The night before the check out, I asked one of the night staff in the front desk if we can store our luggages after check out, and he was like "Ofcourse, as long as it wont take more than 24 hours." fast forward to the next day, during check out. I asked the staff in the front desk again if we store our luggages for a couple of hours, and he said "No. we dont have space." I would've appreciated if he atleast try to help and give us options be he rejected us right away. I never write a bad review, but this is really hitting the mark.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement central en centre-ville, près du DART et des principaux sites touristiques ; facile de se rendre à pied ou en transport en commun aux événements, mais plusieurs clients ont estimé que les environs immédiats étaient difficiles la nuit avec une présence visible de sans-abri et un bruit de rue notable.
Avis de voyageur à ce sujet
8
Sharon
21 oct. 2025
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A séjourné 1 nuit
Comfortable room at a good price. Convenient to the DART transport to DFW. It was my second stay in a couple of years and I will stay again.
Comfortable room at a good price. Convenient to the DART transport to DFW. It was my second stay in a couple of years and I will stay again.
10
Karen
16 juin 2024
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A séjourné 2 nuits
We were pleased with the location. Lots to do within walking distance.
We were pleased with the location. Lots to do within walking distance.
10
Brook
7 sept. 2025
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A séjourné 2 nuits
Nice room, clean, great views, ideal location. Parking was easy and affordable.
Nice room, clean, great views, ideal location. Parking was easy and affordable.
10
Wanda
30 juil. 2025
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A séjourné 2 nuits
Good priced stay for a concert. Easy transportation with Dart. Just pay attention to deposit and parking fees. I was not surprised as I read them beforehand but others were.
Good priced stay for a concert. Easy transportation with Dart. Just pay attention to deposit and parking fees. I was not surprised as I read them beforehand but others were.
8
Efrain
12 mars 2025
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A séjourné 3 nuits
All ok except transient around the hotel unsafe
All ok except transient around the hotel unsafe
4
Anthony
28 août 2025
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A séjourné 10 nuits
The location was fine but unsafe esp. at night. Lots of homeless in the near by area and beggars. The property itself was old and dated. Limited service. Staff was fair but never answered the phone when calling reception and for several days never serviced my room.
The location was fine but unsafe esp. at night. Lots of homeless in the near by area and beggars. The property itself was old and dated. Limited service. Staff was fair but never answered the phone when calling reception and for several days never serviced my room.
8
Luz
25 oct. 2024
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A séjourné 2 nuits
The Crown Plaza was located just right for what we were looking for which was sight seeing in downtown Dallas.
The Crown Plaza was located just right for what we were looking for which was sight seeing in downtown Dallas.
6
Jeff
27 mars 2025
·
A séjourné 5 nuits
Great location, very close to public transportation (all or most train lines) and buses. West end station located (Elm and Lamar and couple blocks in each direction from there scary, lots of homeless people-can be concerning to walk in that area-heavy police presence. I didn't have an issue but something to note. Otherwise hotel good/average, I'd have no problem staying there again mainly because of the great location in the downtown area
Great location, very close to public transportation (all or most train lines) and buses. West end station located (Elm and Lamar and couple blocks in each direction from there scary, lots of homeless people-can be concerning to walk in that area-heavy police presence. I didn't have an issue but something to note. Otherwise hotel good/average, I'd have no problem staying there again mainly because of the great location in the downtown area
10
Christopher
17 juin 2025
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A séjourné 2 nuits
From check in to check out everything was flawless. No issues. No problems. Would, and will stay again. If I had a negative it would be the “street people” outside. Night time in that area seemed kind of sketchy. It that is not something the hotel can help. All in all a very good stay.
From check in to check out everything was flawless. No issues. No problems. Would, and will stay again. If I had a negative it would be the “street people” outside. Night time in that area seemed kind of sketchy. It that is not something the hotel can help. All in all a very good stay.
10
Candi
10 nov. 2025
·
A séjourné 1 nuit
Great location and staff
Great location and staff
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les commentaires sur le petit-déjeuner sont mitigés : certains ont apprécié le buffet et le service, tandis que d'autres l'ont trouvé moyen ou cher et ont noté qu'il n'était souvent pas inclus ; le bar est apprécié, mais les événements de la boîte de nuit ou les heures d'ouverture limitées peuvent affecter l'accès.
Avis de voyageur à ce sujet
10
Natalie
26 avr. 2024
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A séjourné 3 nuits
Overall great stay, especially for the price. Was here for a volleyball tournament and the location was great for getting to the convention center, the West End, and restaurants in the area. Service was very friendly and helpful. Was not a fan of closing the restaurant early to set up a night club and the pool was closed while we were there, but other than that, would highly recommend.
Overall great stay, especially for the price. Was here for a volleyball tournament and the location was great for getting to the convention center, the West End, and restaurants in the area. Service was very friendly and helpful. Was not a fan of closing the restaurant early to set up a night club and the pool was closed while we were there, but other than that, would highly recommend.
4
Paul
9 oct. 2024
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A séjourné 1 nuit
There were cockroaches in the room, alive and dead. The carpets were worn and smelled. The elevators were old, slow, clunky and made crunching noises. We went to the bar and ordered two glasses of wine and the charge was $35 per glass for generic wine. Never stay there again.
There were cockroaches in the room, alive and dead. The carpets were worn and smelled. The elevators were old, slow, clunky and made crunching noises. We went to the bar and ordered two glasses of wine and the charge was $35 per glass for generic wine. Never stay there again.
6
Breandan
3 oct. 2025
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A séjourné 2 nuits
Staff were pleasant but unable to help with wifi problems. Good wifi is an essential in all hotels today, why do some hotels still mess around with cheap unreliable wifi systems?!? While the location was great and room ok, the bar was 'cold', in every sense of the word. There will be no return visit!
Staff were pleasant but unable to help with wifi problems. Good wifi is an essential in all hotels today, why do some hotels still mess around with cheap unreliable wifi systems?!? While the location was great and room ok, the bar was 'cold', in every sense of the word. There will be no return visit!
10
Kathy
16 nov. 2025
·
A séjourné 1 nuit
Clean rooms, great breakfast, helpful staff
Clean rooms, great breakfast, helpful staff
4
Megan
21 sept. 2025
·
A séjourné 1 nuit
Staff are ridiculously unfriendly and unhelpful. Paid for parking online, I had to pay again. Reserved a room with a balcony, did not get it, when I asked to change rooms I was refused. Was supposed to come with breakfast for two guests. It did not you have to pay. Elevator barley worked. One good thing is the room was clean.
Staff are ridiculously unfriendly and unhelpful. Paid for parking online, I had to pay again. Reserved a room with a balcony, did not get it, when I asked to change rooms I was refused. Was supposed to come with breakfast for two guests. It did not you have to pay. Elevator barley worked. One good thing is the room was clean.
10
Ken
31 juil. 2025
·
A séjourné 1 nuit
Great staff, wifi is great and breakfast buffet is good.
Great staff, wifi is great and breakfast buffet is good.
8
Loraine
28 janv. 2024
·
A séjourné 2 nuits
I liked the location - I could walk to the attractions in the downtown area. I liked having the bar/restaurant on the property. The only complaint is that the breakfast was all or nothing - a buffet - you could not order something a la carte or smaller.
I liked the location - I could walk to the attractions in the downtown area. I liked having the bar/restaurant on the property. The only complaint is that the breakfast was all or nothing - a buffet - you could not order something a la carte or smaller.
10
Els
21 oct. 2025
·
A séjourné 4 nuits
There were things that was not good, but in total I was happy. I didn’t use the pool area so I can’t say anything about that. The staff was friendly, breakfast was surprisingly good, both as buffé and menu. The building is clearly old, the elevators were a nightmare, but we could laugh about it. Fridge/minibar in the room didn’t work. They clearly have a problem with these fridges. I got a new room because the first room had a fridge with towel in it and melting ice. That was probably not supposed to happen anyways. But in the new room I got wet under my feet by the fridge, so most likely they have been melting the ice there as well. Beds were good, I slept like princess. It’s a bit noisy neighbourhood (but that was not their fault 😅), you have to be prepared for train honking, sirens, cause the windows are probably also old and let every sound in. I’m happy I had my sleeping earbuds with me. Perfect placement- all the main attractions are in a walking distance. A lot of good restaurants and cafes right around the corner. I didn’t feel the area quite safe for a lone female traveler though.
There were things that was not good, but in total I was happy. I didn’t use the pool area so I can’t say anything about that. The staff was friendly, breakfast was surprisingly good, both as buffé and menu. The building is clearly old, the elevators were a nightmare, but we could laugh about it. Fridge/minibar in the room didn’t work. They clearly have a problem with these fridges. I got a new room because the first room had a fridge with towel in it and melting ice. That was probably not supposed to happen anyways. But in the new room I got wet under my feet by the fridge, so most likely they have been melting the ice there as well. Beds were good, I slept like princess. It’s a bit noisy neighbourhood (but that was not their fault 😅), you have to be prepared for train honking, sirens, cause the windows are probably also old and let every sound in. I’m happy I had my sleeping earbuds with me. Perfect placement- all the main attractions are in a walking distance. A lot of good restaurants and cafes right around the corner. I didn’t feel the area quite safe for a lone female traveler though.
8
Latwaina
9 juin 2025
·
A séjourné 1 nuit
I was a little skeptical about making the reservation because of other reviews but I really enjoyed my stay. The tall security guard at the front desk took real good care of me. He’s a true leader! I hate I forgot his name. Anyway, he’s super tall so you can’t miss him. Solid guy!!! From the room, bar (Thrive), and breakfast it fit our needs perfectly. Thanks so much! I will be returning.
I was a little skeptical about making the reservation because of other reviews but I really enjoyed my stay. The tall security guard at the front desk took real good care of me. He’s a true leader! I hate I forgot his name. Anyway, he’s super tall so you can’t miss him. Solid guy!!! From the room, bar (Thrive), and breakfast it fit our needs perfectly. Thanks so much! I will be returning.
8
Charles
13 juil. 2025
·
A séjourné 3 nuits
Only complaint was the breakfast, i assumed it was free but its not.
Only complaint was the breakfast, i assumed it was free but its not.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
6
Raphaelle
il y a 3 semaines
·
A séjourné 2 nuits
le séjour s'est bien passé, mais les chambres ont besoin d'être rénovées
le séjour s'est bien passé, mais les chambres ont besoin d'être rénovées
10
Luc
16 juil. 2026
·
A séjourné 2 nuits
Très bien bonne hôtel qualité prix
Très bien bonne hôtel qualité prix
8
Susana
12 mai 2026
·
A séjourné 1 nuit
Si
Si
4
Martin
22 déc. 2025
·
A séjourné 2 nuits
J'ai dû changer de chambre deux fois car elle n'étais pas prête. Pas d'air climatisé.
J'ai dû changer de chambre deux fois car elle n'étais pas prête. Pas d'air climatisé.
8
Jephthé
27 août 2025
·
A séjourné 1 nuit
Notre chambre n'était pas très propre, le lit n'était pas bien fait, on croirait qu'elle n'avait pas été préparée pour notre arrivée
Notre chambre n'était pas très propre, le lit n'était pas bien fait, on croirait qu'elle n'avait pas été préparée pour notre arrivée
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 02:00
Avant 12:00
Dépôt de garantie
Pour cet établissement, un dépôt de garantie entièrement remboursable vous sera demandé.
Afficher plusVous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Considering this hotel for your Dallas trip?
Quel est le prix moyen des chambres au Crowne Plaza Dallas Downtown by IHG à Dallas en ce moment ?
Au cours des 60 à 90 prochains jours, le prix moyen d'une chambre au Crowne Plaza Dallas Downtown by IHG à Dallas se situera généralement autour de 98 $US par nuit pour deux personnes, allant de 88 $US à 140 $US aux périodes de forte affluence.
Pourquoi le Crowne Plaza Dallas Downtown by IHG à Dallas est-il si abordable ?
Le Crowne Plaza Dallas Downtown by IHG est moins cher que 17 hôtels comparables sur 20 dans les environs, qui coûtent généralement environ 154 $US par nuit. L'emplacement de l'hôtel au centre-ville de Dallas, au Texas, à quelques pas du parc Klyde Warren et du Sixth Floor Museum à Dealey Plaza, ainsi que son orientation vers les séjours d'affaires et en couple, contribuent à le positionner en dessous de la médiane locale sans impliquer des normes inférieures.
Comment le prix par nuit à Crowne Plaza Dallas Downtown by IHG, à Dallas se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Crowne Plaza Dallas Downtown by IHG, à Dallas est de 107 $US par nuit pour 2 voyageurs, ce qui est habituel pour cet hôtel : il se situe à moins de 10 % de sa moyenne de 100 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 83 $US et 183 $US.
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-14: 108.58110246047973USD
- 2026-09-15: 108.27766164779662USD
- 2026-09-16: 112.25930312576293USD
- 2026-09-17: 105.32205021972655USD
- 2026-09-18: 354.53400449523923USD
- 2026-09-19: 148.05912904815673USD
- 2026-09-20: 101.34651066513061USD
- 2026-09-21: 104.91671697235107USD
- 2026-09-22: 105.59308832244872USD
- 2026-09-23: 106.5843030693054USD
- 2026-09-24: 114.56429807510375USD
- 2026-09-25: 149.93001573486328USD
- 2026-09-26: 161.9268197250366USD
- 2026-09-27: 104.03192047348021USD
- 2026-09-28: 96.6218785697937USD
- 2026-09-29: 105.59308832244872USD
- 2026-09-30: 94.63227293243408USD
- 2026-10-01: 105.58591217880249USD
- 2026-10-02: 106.5843030693054USD
- 2026-10-03: 105.60027327117919USD
- 2026-10-04: 105.59308832244872USD
- 2026-10-05: 105.94174324264526USD
- 2026-10-06: 106.5843030693054USD
- 2026-10-07: 106.5843030693054USD
- 2026-10-08: 105.59308832244872USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 130.50275085067747USD
- 2026-10-12: 105.59308832244872USD
- 2026-10-13: 106.5843030693054USD
- 2026-10-14: 105.59308832244872USD
- 2026-10-15: 103.61784377746581USD
- 2026-10-16: 105.59308832244872USD
- 2026-10-17: 105.94174324264526USD
- 2026-10-18: 105.59308832244872USD
- 2026-10-19: 106.5843030693054USD
- 2026-10-20: 106.5843030693054USD
- 2026-10-21: 106.5843030693054USD
- 2026-10-22: 106.5843030693054USD
- 2026-10-23: 105.59308832244872USD
- 2026-10-24: 105.59308832244872USD
- 2026-10-25: 106.5843030693054USD
- 2026-10-26: 105.94174324264526USD
- 2026-10-27: 105.59308832244872USD
- 2026-10-28: 106.5843030693054USD
- 2026-10-29: 103.61784377746581USD
- 2026-10-30: 106.5843030693054USD
- 2026-10-31: 105.59308832244872USD
- 2026-11-01: 105.59308832244872USD
- 2026-11-02: 84.66266348419188USD
- 2026-11-03: 84.66266348419188USD
- 2026-11-04: 84.66266348419188USD
- 2026-11-05: 80.68343459930419USD
- 2026-11-06: 114.55712193145752USD
- 2026-11-07: 111.56910779342651USD
- 2026-11-08: 103.61784377746581USD
- 2026-11-09: 94.62508798370361USD
- 2026-11-10: 94.62508798370361USD
- 2026-11-11: 94.62508798370361USD
- 2026-11-12: 94.62508798370361USD
- 2026-11-13: 106.5843030693054USD
- 2026-11-14: 105.59308832244872USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Les clients ayant opté pour le niveau tarifaire Petit-déjeuner inclus bénéficient d’un petit-déjeuner pour 2 adultes maximum qui partagent une chambre. Pour toute personne supplémentaire, le petit-déjeuner est facturé. Les voyageurs ayant opté pour le niveau tarifaire Dîner inclus bénéficient d’un dîner pour 2 adultes maximum qui partagent une chambre. Des frais de dîner s’appliquent pour toute personne supplémentaire.
L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.
Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.
Deposit: USD 75.00 per accommodation, per night
Cleaning deposit: USD 75.00 per night
Cleaning deposit: USD 75.00 per night
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par Clean Promise (IHG).
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Cet hébergement a pour politique de refuser les réservations de groupes se réunissant pour certaines fêtes ou événements particuliers tels que les enterrements de vie de jeune fille et de garçon.
- La piscine est ouverte entre mai et octobre.
- Piscine accessible de 08 h 00 à 23 h 00.
- L'hébergement est gratuit pour un maximum de 3 enfants âgés de 13 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Une voiture est nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
Parking avec hauteur limite.
- Le petit déjeuner buffet coûte environ 18.35 USD par personne
- Frais pour le parking couvert en libre-service : 24 USD par nuit (entrées/sorties libres)
- Supplément en cas de départ tardif : 25.00 USD (sous réserve de disponibilité)
- Lit d'appoint : 35 USD par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Blanchisserie
Ascenseur
Centre d'affaires
Coffre-fort
Parcours de golf (à proximité)
Salle de bal
Services
Centre d'affaires
Ascenseur
Coffre-fort
Blanchisserie
Salle de bal
Consigne à bagage
Formalités d'arrivée/Départ express
Business Center (24-hour)
24-Hour Front Desk
ATM/Banking
Banquet Hall
Computer Station
Concierge Services
Conference Center
Conference Space
Gift Shops or Newsstand
Laundry Facilities
Wedding Services
Well-Lit Path to Entrance
Activités
Parcours de golf (à proximité)
Fitness Center (24-hour)
Newspapers in Lobby (free)
Pool Cabanas (free)
Pool Sun Loungers
Pool Umbrellas
Pool (Seasonal Outdoor)
Television in Common Areas
Terrasse
Général
Distributeur automatique
Assistive Listening Devices Available
Braille or Raised Signage
Breakfast Available (surcharge)
Handrails in Stairways
Pool Hoist (on site)
Smoke-Free Property
Snack Bar/Deli
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Parking
Parking (Covered)
Limo or Town Car Service Available
Parking (Self) (surcharge)
Connexion Internet
Wi-fi gratuit