The Highland Dallas, Curio Collection by Hilton
210 USD
a notte
Media per novembre
Prezzi per The Highland Dallas, Curio Collection by Hilton
Seleziona le date per controllare prezzi e disponibilità
210 USD
a notte
Media per novembre
Prezzi medi mensili
Presso The Highland Dallas, Curio Collection by Hilton, il prezzo per notte è in media di 185 USD nel mese più economico (dicembre) e di 294 USD nel mese più caro (settembre), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 195 USD |
| febbraio | 243 USD |
| marzo | 237 USD |
| aprile | 251 USD |
| maggio | 250 USD |
| giugno | 235 USD |
| luglio | 191 USD |
| agosto | 202 USD |
| settembre | 294 USD |
| ottobre | 280 USD |
| novembre | 210 USD |
| dicembre | 185 USD |
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nov · 210 USD
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Prezzo più alto: settembre (circa 294 USD)
Prezzo più basso: dicembre (circa 185 USD)
Informazioni su questa struttura
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Se cerchi opportunità di svago, apprezzerai una piscina all'aperto, una vasca idromassaggio e una sauna. Questo hotel propone,...
Servizi
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Se cerchi opportunità di svago, apprezzerai una piscina all'aperto, una vasca idromassaggio e una sauna. Questo hotel propone, inoltre, il Wi-Fi (a pagamento), servizi per matrimoni e un caminetto nella hall.
Servizi per le aziende
Potrai usufruire di un business center aperto 24 ore su 24, check-out veloce e un pratico servizio di lavanderia e lavaggio a secco. Stai pianificando un evento a Dallas? Presso un hotel avrai a disposizione 1548 metri quadrati di spazio con un'area per conferenze e sale riunioni.
Ristorazione
The Highland Dallas, Curio Collection by Hilton vanta un buon ristorante, The Reserve. Rilassati con il tuo drink preferito presso un bar/lounge e un bar a bordo piscina. La colazione preparata su ordinazione viene servita nei giorni feriali dalle ore 07:00 alle ore 10:30 dietro versamento di un supplemento.
Camere
Rilassati in una delle 204 camere della struttura, complete di minibar e TV LCD. Riposati su un comodo letto con materasso a doppio strato e lenzuola Frette. Il Wi-Fi (a pagamento) ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di combinazione doccia/vasca, set di cortesia firmati e asciugacapelli.
Posizione
The Highland Dallas, Curio Collection by Hilton di Dallas (Greenville Avenue) ti permette di essere a soli 3 minuti a piedi da Southern Methodist University e a 4 minuti in auto da Northpark Center. Questo hotel con spa dista 7,1 km da American Airlines Center e 7,9 km da Centro convention Kay Bailey Hutchison.
Nelle vicinanze
Southern Methodist University(0.2 miglia)
Angelika Film Center(0.3 miglia)
Gerald J. Ford Stadium(0.3 miglia)
Quartiere dello shoping di Knox-Henderson(0.4 miglia)
Moody Coliseum(0.5 miglia)
George W. Bush Presidential Library and Museum(0.7 miglia)
Granada Theater(0.9 miglia)
Dallas Country Club(1.5 miglia)
Highland Park Shopping Village (centro commerciale)(1.7 miglia)
Northpark Center(2.5 miglia)
Dallas Theater Center(2.6 miglia)
Baylor Scott & White Medical Center - Uptown(2.6 miglia)
Turtle Creek Greenbelt(2.8 miglia)
White Rock Lake Park(2.8 miglia)
Cedar Springs - Oak Lawn Shopping(2.9 miglia)
Aeroporto di Dallas Love Field (DAL)(4.8 miglia)
Aeroporto internazionale di Dallas-Fort Worth (DFW)(23.3 miglia)
Aeroporto Nazionale di McKinney (DTX)(28.1 miglia)
Sauna
Ascensore
Business center
Personale multilingue
Cassetta di sicurezza
Sale riunioni
Posizione
5300 E Mockingbird Ln, Glencoe, Dallas, Texas, Stati Uniti d'America
Southern Methodist University (0.2 miglia)
Angelika Film Center (0.3 miglia)
Gerald J. Ford Stadium (0.3 miglia)
Quartiere dello shoping di Knox-Henderson (0.4 miglia)
Moody Coliseum (0.5 miglia)
George W. Bush Presidential Library and Museum (0.7 miglia)
Opzioni camera
14
Suite, 1 camera da letto
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 4
775 ft²
Aria condizionataDivano lettoBagno privato
5
Camera Deluxe, 2 letti queen, accessibile ai disabili, vasca da bagno (Mobility & Hearing)
Dettagli della camera
2 Letti Matrimoniali Grandi
Posti letto: 4
Aria condizionataBagno privatoBrandine o letti supplementari (a pagamento)
15
Camera Luxury, 1 letto king
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
409 ft²
Aria condizionataSoggiorno separatoBagno privato
11
Camera, 1 camera da letto, accessibile ai disabili, vasca da bagno (Mobility & Hearing)
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
301 ft²
Aria condizionataSoggiorno separatoBagno privato
12
Camera, 1 letto king, accessibile ai disabili, vasca da bagno (Hearing)
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
398 ft²
Aria condizionataBagno privatoBrandine o letti supplementari (a pagamento)
14
Camera, 1 letto king
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
301 ft²
Aria condizionataBagno privatoBrandine o letti supplementari (a pagamento)
14
Camera, 2 letti queen
Dettagli della camera
2 Letti Matrimoniali Grandi
Posti letto: 4
Aria condizionataBagno privatoBrandine o letti supplementari (a pagamento)
16
Camera Deluxe, 1 letto king
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
301 ft²
Aria condizionataBagno privatoBrandine o letti supplementari (a pagamento)
4
Camera, 2 letti matrimoniali (Top Floor)
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
301 ft²
Aria condizionataBagno privatoBrandine o letti supplementari (a pagamento)
17
Camera Deluxe, 2 letti queen
Dettagli della camera
2 Letti Matrimoniali Grandi
Posti letto: 4
Aria condizionataBagno privatoBrandine o letti supplementari (a pagamento)
4
Suite Junior, 1 letto king, accessibile ai disabili (Roll-In Shower)
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 4
301 ft²
Aria condizionataDivano lettoBagno privato
4
Suite, 1 camera da letto (Top Floor)
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 3
301 ft²
Aria condizionataDivano lettoBagno privato
11
Camera Deluxe, 1 letto king, accessibile ai disabili (Hearing)
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
301 ft²
Aria condizionataBagno privatoBrandine o letti supplementari (a pagamento)
Recensioni degli ospiti su The Highland Dallas, Curio Collection by Hilton
8.3
Molto buono
Sulla base di 1001 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
34%
In coppia
28%
Famiglia
24%
Gruppo
8%
In solitaria
4%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Presso The Highland Dallas, Curio Collection by Hilton, gli ospiti evidenziano una posizione comoda vicino alla SMU e una struttura generalmente piacevole e recentemente rinnovata, ma molti segnalano lavori di ristrutturazione in corso che causano disagi, con rumori di costruzione, aree comuni ostruite, ascensori lenti e un servizio incostante.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Presso The Highland Dallas, Curio Collection by Hilton, gli ospiti evidenziano una posizione comoda vicino alla SMU e una struttura generalmente piacevole e recentemente rinnovata, ma molti segnalano lavori di ristrutturazione in corso che causano disagi, con rumori di costruzione, aree comuni ostruite, ascensori lenti e un servizio incostante.
Le camere sono spesso descritte come confortevoli e moderne, anche se alcuni ospiti hanno riscontrato rumore proveniente dalla strada, layout datati o ristretti, docce deboli o TV e Wi-Fi malfunzionanti. Il feedback sulla pulizia è contrastante: alcuni segnalano soggiorni impeccabili, mentre altri lamentano macchie, muffa, odori persistenti o problemi di manutenzione. I servizi ricevono apprezzamenti per la piscina e Knife quando aperti, ma il parcheggio è spesso solo con servizio di valet ed è considerato costoso. Ci si può aspettare una base comoda vicino alla SMU, con esperienze variabili a seconda dei tempi di ristrutturazione e della posizione della camera.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
I lavori di ristrutturazione hanno frequentemente influito sulle strutture, causando rumori di costruzione, aree comuni ostruite o disordinate e ascensori lenti o limitati; la piscina è spesso elogiata e il parcheggio è disponibile solo con servizio di valet a pagamento. Il feedback sulla spa è contrastante e alcuni punti vendita erano chiusi durante il soggiorno.
Recensioni degli ospiti correlate
4
Joseph
16 mar 2025
·
Soggiorno di 1 notte
Two issues there was a significant renovation going on which impacted our stay with noise etc. This should have been disclosed. Second the people working the front desk was rude not knowledgeable and very unfriendly.
Two issues there was a significant renovation going on which impacted our stay with noise etc. This should have been disclosed. Second the people working the front desk was rude not knowledgeable and very unfriendly.
10
Edgar
15 set 2024
·
Soggiorno di 1 notte
Great staff, loved the pool and hot tub. Will definitely stay again
Great staff, loved the pool and hot tub. Will definitely stay again
6
James
21 gen 2025
·
Soggiorno di 1 notte
There was a remodeling going on. The whole hotel smelled like paint thinner. There was no microwave in the room. There was no non-valet parking at the location. Staff was nice. Room was small but fine for an overnight stay.
There was a remodeling going on. The whole hotel smelled like paint thinner. There was no microwave in the room. There was no non-valet parking at the location. Staff was nice. Room was small but fine for an overnight stay.
6
Morgan
26 gen 2025
·
Soggiorno di 3 notti
Had no idea the hotel was under construction, we would not have booked our stay if we knew that. All dining areas were closed so they only offered room service if you wanted to dine at the hotel. The lobby had walls boarded up with construction happening on the other side. You could hear hammering during the day in our room. One of the two elevators was completely covered in cardboard and what appeared to be duct tape, we were terrified to step onto it as well as other guests we witnessed not wanting to get on that elevator. We spoke with other guests and they agreed they wouldnt have booked if they knew the hotel was in these conditions. Construction makes sense.. the hotel seems pretty run down and in need of updating. The furniture to the walls were pretty banged up, bathroom surfaces stained yellow. My other complaint is that Valet is the only option for parking. I may have misread but I thought valet was AN option but it’s the ONLY option, costing an extra $44 a night, that’s steep for the quality of stay we had. Speaking of valet, the drivers were nice. They were the only employees who spoke to us during the stay, every time we walked by the front desk not ever a hi, good morning, good evening. The only saving grace was the location.
Had no idea the hotel was under construction, we would not have booked our stay if we knew that. All dining areas were closed so they only offered room service if you wanted to dine at the hotel. The lobby had walls boarded up with construction happening on the other side. You could hear hammering during the day in our room. One of the two elevators was completely covered in cardboard and what appeared to be duct tape, we were terrified to step onto it as well as other guests we witnessed not wanting to get on that elevator. We spoke with other guests and they agreed they wouldnt have booked if they knew the hotel was in these conditions. Construction makes sense.. the hotel seems pretty run down and in need of updating. The furniture to the walls were pretty banged up, bathroom surfaces stained yellow. My other complaint is that Valet is the only option for parking. I may have misread but I thought valet was AN option but it’s the ONLY option, costing an extra $44 a night, that’s steep for the quality of stay we had. Speaking of valet, the drivers were nice. They were the only employees who spoke to us during the stay, every time we walked by the front desk not ever a hi, good morning, good evening. The only saving grace was the location.
6
Peter
19 dic 2024
·
Soggiorno di 1 notte
Outside and public areas look great. But room was outdated, with worn furnishings. Inconvenient outlets. Free WIFI required sign-up with Hilton Honors first (terrible). Black mold on shower ceiling. No parking except $45/nt valet - literally none else. But parking valets very nice people and helpful. Check-in staff helpful and friendly.
Outside and public areas look great. But room was outdated, with worn furnishings. Inconvenient outlets. Free WIFI required sign-up with Hilton Honors first (terrible). Black mold on shower ceiling. No parking except $45/nt valet - literally none else. But parking valets very nice people and helpful. Check-in staff helpful and friendly.
6
Sara
15 gen 2025
·
Soggiorno di 2 notti
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
10
Tangela
26 giu 2025
·
Soggiorno di 1 notte
The hotel is darling! We had the opportunity to sit by the pool, it was loud due to traffic, but still wonder as the pool is fantastic and the chairs were comfortable. We didn’t have dinner at the Knife, but were able to walk across the street and shop and dine. Overall it’s a 10 out of 10!
The hotel is darling! We had the opportunity to sit by the pool, it was loud due to traffic, but still wonder as the pool is fantastic and the chairs were comfortable. We didn’t have dinner at the Knife, but were able to walk across the street and shop and dine. Overall it’s a 10 out of 10!
6
Billy
17 mar 2025
·
Soggiorno di 1 notte
The room was nice but the construction in the lobby and around the elevators made moving around cumbersome. They should have offered discounts, you should not have to ask if their construction infringes on your ability to move around the property
The room was nice but the construction in the lobby and around the elevators made moving around cumbersome. They should have offered discounts, you should not have to ask if their construction infringes on your ability to move around the property
2
Tim
17 mar 2025
·
Soggiorno di 2 notti
The hotel is undergoing a major renovation of which we were not aware of. The lobby was loud, dirty and inconvenient. There was only one elevator working which multiple times had so many construction workers that we had to wait for the next or even multiple elevator’s. The fire alarm went off several times leaving us uncomfortable not knowing if there was an issue or if was a side effect of the work being done. We paid full price to stay there and had we known about the situation there, we would have booked elsewhere.
The hotel is undergoing a major renovation of which we were not aware of. The lobby was loud, dirty and inconvenient. There was only one elevator working which multiple times had so many construction workers that we had to wait for the next or even multiple elevator’s. The fire alarm went off several times leaving us uncomfortable not knowing if there was an issue or if was a side effect of the work being done. We paid full price to stay there and had we known about the situation there, we would have booked elsewhere.
6
umberto
1 feb 2025
·
Soggiorno di 4 notti
Under renovations so bar was closed. Restaurant was closed. Morning snacks were not enough. Wish they would have told me. Made my trip very difficult.
Under renovations so bar was closed. Restaurant was closed. Morning snacks were not enough. Wish they would have told me. Made my trip very difficult.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Il feedback sulla pulizia è contrastante: molti hanno trovato le camere pulite, ma numerose segnalazioni fanno riferimento a superfici macchiate o usurate, muffa nei bagni, odori persistenti, cibo/rifiuti nei corridoi e occasionali problemi di qualità dell'acqua.
Recensioni degli ospiti correlate
6
Cathy
2 apr 2025
·
Soggiorno di 2 notti
Ideal for a visit to SMU campus - very walkable to campus. Hotel is ok - first impression is good - newly remodeled lobby area. Beyond that the halls smelled - dirty, carpet was filthy & outdated. Room was decent & worked for our short visit.
Ideal for a visit to SMU campus - very walkable to campus. Hotel is ok - first impression is good - newly remodeled lobby area. Beyond that the halls smelled - dirty, carpet was filthy & outdated. Room was decent & worked for our short visit.
10
Jennifer
14 gen 2024
·
Soggiorno di 2 notti
Room was clean, if a little dated, and the service was excellent.
Room was clean, if a little dated, and the service was excellent.
6
Aleya
28 gen 2024
·
Soggiorno di 2 notti
There was lots of water damage to the ceiling in the shower area. The water wouldn’t stop running from the tub faucet even though the shower head was going so the water was constantly filling up while showering. The sink also had poor drainage and kept filling up. The actual hotel was nice but the bathroom was not up to par.
There was lots of water damage to the ceiling in the shower area. The water wouldn’t stop running from the tub faucet even though the shower head was going so the water was constantly filling up while showering. The sink also had poor drainage and kept filling up. The actual hotel was nice but the bathroom was not up to par.
10
Mike
25 mar 2024
·
Soggiorno di 1 notte
Staff very friendly, hotel and room clean, comfortable and quiet. Valet parking a little expensive.
Staff very friendly, hotel and room clean, comfortable and quiet. Valet parking a little expensive.
10
Olivia
12 mar 2025
·
Soggiorno di 1 notte
Super cute and clean rooms! Extremely friendly front desk staff. Hallway windows kinda dirty.. and maintenance in lobby. But still great stay! Would definitely return.
Super cute and clean rooms! Extremely friendly front desk staff. Hallway windows kinda dirty.. and maintenance in lobby. But still great stay! Would definitely return.
4
Denise
22 lug 2025
·
Soggiorno di 1 notte
I’m so disappointed as I was expecting so much better. The girls that checked me in had no idea how far the airport was from the hotel and said I can google it as well as what time to leave if there’s traffic. My card had a swiping issue and the other girl said she didn’t know how to manually enter it. When i went to my room floor there was a cart in the hall with old food and dirty items for hours. In the room there was stains on the rug and bed sheets. On one bed the sheets had holes and a burn mark that caused the sheet to have a sharp burnt edge. I took photos of it all. I’m traveling for work and there was an iron but no ironing board or robe in the closet. Very very disappointing especially for the price.
I’m so disappointed as I was expecting so much better. The girls that checked me in had no idea how far the airport was from the hotel and said I can google it as well as what time to leave if there’s traffic. My card had a swiping issue and the other girl said she didn’t know how to manually enter it. When i went to my room floor there was a cart in the hall with old food and dirty items for hours. In the room there was stains on the rug and bed sheets. On one bed the sheets had holes and a burn mark that caused the sheet to have a sharp burnt edge. I took photos of it all. I’m traveling for work and there was an iron but no ironing board or robe in the closet. Very very disappointing especially for the price.
6
Peter
19 dic 2024
·
Soggiorno di 1 notte
Outside and public areas look great. But room was outdated, with worn furnishings. Inconvenient outlets. Free WIFI required sign-up with Hilton Honors first (terrible). Black mold on shower ceiling. No parking except $45/nt valet - literally none else. But parking valets very nice people and helpful. Check-in staff helpful and friendly.
Outside and public areas look great. But room was outdated, with worn furnishings. Inconvenient outlets. Free WIFI required sign-up with Hilton Honors first (terrible). Black mold on shower ceiling. No parking except $45/nt valet - literally none else. But parking valets very nice people and helpful. Check-in staff helpful and friendly.
6
Sara
15 gen 2025
·
Soggiorno di 2 notti
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
4
Adam
9 gen 2025
·
Soggiorno di 1 notte
I attended SMU in the 90's and was always curious about this hotel and was excited to try it with my family when we were visiting for Christmas. However we were quickly very disappointed. The building was under construction when we arrived, which was never mentioned when we booked the rooms. I understand improvements need to be made, but advanced notice of this type of thing should be absolutely mandatory. We could hear banging and noises during most of the day. When we got to our room, there was an overpowering smell of intense cleaning products, which gave our entire family headaches and sore throats. We had to request a fan and open the window to attempt to blow the smell out of the room, but this didn't really work at all, so we suffered a long night. We also saw what appeared to be an old leak from the air conditioning unit that had been badly patched and painted over. Perhaps black mold being covered up with paint and cleaning products? There was also black mold on the shower curtain, and hair on the bathroom walls. Absolutely disgusting to see as you arrive to your new hotel room. On the positive side, the staff accommodated us when I made it clear we would not be staying there after the first night, and we canceled the remainder of our stay and moved to another hotel. Also the kids did enjoy the pool for a bit.
I attended SMU in the 90's and was always curious about this hotel and was excited to try it with my family when we were visiting for Christmas. However we were quickly very disappointed. The building was under construction when we arrived, which was never mentioned when we booked the rooms. I understand improvements need to be made, but advanced notice of this type of thing should be absolutely mandatory. We could hear banging and noises during most of the day. When we got to our room, there was an overpowering smell of intense cleaning products, which gave our entire family headaches and sore throats. We had to request a fan and open the window to attempt to blow the smell out of the room, but this didn't really work at all, so we suffered a long night. We also saw what appeared to be an old leak from the air conditioning unit that had been badly patched and painted over. Perhaps black mold being covered up with paint and cleaning products? There was also black mold on the shower curtain, and hair on the bathroom walls. Absolutely disgusting to see as you arrive to your new hotel room. On the positive side, the staff accommodated us when I made it clear we would not be staying there after the first night, and we canceled the remainder of our stay and moved to another hotel. Also the kids did enjoy the pool for a bit.
10
Teresa
8 giu 2025
·
Soggiorno di 2 notti
This was a trip to visit family in the area. We have been staying at this hotel for years and have always been very happy The rooms and hotel have all been remodeled since our last visit and we were very happy with how beautiful it looked. The staff there is very friendly and welcoming also.
This was a trip to visit family in the area. We have been staying at this hotel for years and have always been very happy The rooms and hotel have all been remodeled since our last visit and we were very happy with how beautiful it looked. The staff there is very friendly and welcoming also.
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Camere
Le camere sono spesso confortevoli e moderne, ma molte recensioni menzionano rumore proveniente dalla strada, layout piccoli o datati, materassi cedevoli, pochi servizi in camera (nessuna macchina per il caffè/microonde), docce deboli e occasionali problemi con Wi-Fi/TV o viste scadenti.
Recensioni degli ospiti correlate
6
Eric
16 set 2024
·
Soggiorno di 1 notte
It’s a decent & comfortable hotel right in the middle of the commercial area with a lot of amenities and the city train line nearby. Certainly not cheap by any means and you pay for the convenience of location. One thing that was unexpected is the lack of parking spaces. Although they do not require you take the valet at a "double digit amount," there’s just no other viable parking options that don't risk being towed off. Beds and pillows are comfortable and the room was very clean. The shower is awful!! I noticed poor water pressure. The shower heads give you a light stream shower, which takes three times the amount of time to finish your shower to make sure you get the shampoo out of your hair. If you’re a woman with a lot of hair, forget it! It is one of those greenie water conservation minded shower-heads on steroids. Did not visit any of the amenities in the hotel. Again, you pay for the convenience of location and that’s all I could say that stands out about this hotel for the price you will end up paying. If you’re not tied to going to someplace near this location, I would stay somewhere else to save some money.
It’s a decent & comfortable hotel right in the middle of the commercial area with a lot of amenities and the city train line nearby. Certainly not cheap by any means and you pay for the convenience of location. One thing that was unexpected is the lack of parking spaces. Although they do not require you take the valet at a "double digit amount," there’s just no other viable parking options that don't risk being towed off. Beds and pillows are comfortable and the room was very clean. The shower is awful!! I noticed poor water pressure. The shower heads give you a light stream shower, which takes three times the amount of time to finish your shower to make sure you get the shampoo out of your hair. If you’re a woman with a lot of hair, forget it! It is one of those greenie water conservation minded shower-heads on steroids. Did not visit any of the amenities in the hotel. Again, you pay for the convenience of location and that’s all I could say that stands out about this hotel for the price you will end up paying. If you’re not tied to going to someplace near this location, I would stay somewhere else to save some money.
8
Lori
20 feb 2025
·
Soggiorno di 1 notte
They are updating the hotel so there is tremendous interior construction happening on the floors - my room was completed but I heard drilling on the floor above me. No coffee pots in the room and do not plan to provide them.
They are updating the hotel so there is tremendous interior construction happening on the floors - my room was completed but I heard drilling on the floor above me. No coffee pots in the room and do not plan to provide them.
2
Shilong
22 feb 2025
·
Soggiorno di 2 notti
Poor service and WiFi connection
Poor service and WiFi connection
10
Malaysia
14 ago 2025
·
Soggiorno di 3 notti
The rooms are very nice! If you're looking for comfort and updated spaces, this is the place. Sits on the corner of an busy street. And the main parking option is to do valet parking for an additional fee. Important to note. But staff was extremely nice and helpful. I enjoyed my stay and would recommend to others.
The rooms are very nice! If you're looking for comfort and updated spaces, this is the place. Sits on the corner of an busy street. And the main parking option is to do valet parking for an additional fee. Important to note. But staff was extremely nice and helpful. I enjoyed my stay and would recommend to others.
2
Juan A.
8 nov 2023
·
Soggiorno di 2 notti
Unable to sleep on old mattress
Unable to sleep on old mattress
4
Alicia
27 gen 2025
·
Soggiorno di 3 notti
Recently renovated room, however no double paned windows to continuous highway noise from US I-75 = not relaxing. Not to mention the front desk staffer who booked me in a room next to another room that was currently undergoing renovations! This meant loud drilling noise from 9 to 5. When I asked to move the next day, I to interact with a very disrespectful and unpleasant front desk worker who would not change my room or accommodate me. Don’t you think a hotel should compensate It’s guests who have fully paid in advance or offered to move them to another quieter part of the building? I will never stay here again, nor do I recommend it for anyone. Can I attach photos to show the lack of hygiene?
Recently renovated room, however no double paned windows to continuous highway noise from US I-75 = not relaxing. Not to mention the front desk staffer who booked me in a room next to another room that was currently undergoing renovations! This meant loud drilling noise from 9 to 5. When I asked to move the next day, I to interact with a very disrespectful and unpleasant front desk worker who would not change my room or accommodate me. Don’t you think a hotel should compensate It’s guests who have fully paid in advance or offered to move them to another quieter part of the building? I will never stay here again, nor do I recommend it for anyone. Can I attach photos to show the lack of hygiene?
6
John
28 dic 2024
·
Soggiorno di 1 notte
The mattress had a huge body imprsion in it. Very incomfortabl.
The mattress had a huge body imprsion in it. Very incomfortabl.
6
Luz
30 dic 2022
·
Soggiorno di 1 notte
I used the Expedia app to find a room for four people as I was traveling with my two teen daughters and my mom. I just needed a room for one night. I thought that if Expedia gave me a room for four as an option, the two double beds meant two queen beds. As English is my second language, I understood it wrong. However, I don't know why, when I checked in, the person at the front desk never mentioned that a double bed was a twin bed and we couldn't fit. The hotel didn't have other rooms to change, so they brought an extra bed. the hotel doesn't offer any rooms with queen beds. I had to sleep very uncomfortably with my teenage daughter. I have always found excellent hotels in Texas with queen beds when traveling with two adults and two kids. The hotel is located close to a highway so it is very noisy.
I used the Expedia app to find a room for four people as I was traveling with my two teen daughters and my mom. I just needed a room for one night. I thought that if Expedia gave me a room for four as an option, the two double beds meant two queen beds. As English is my second language, I understood it wrong. However, I don't know why, when I checked in, the person at the front desk never mentioned that a double bed was a twin bed and we couldn't fit. The hotel didn't have other rooms to change, so they brought an extra bed. the hotel doesn't offer any rooms with queen beds. I had to sleep very uncomfortably with my teenage daughter. I have always found excellent hotels in Texas with queen beds when traveling with two adults and two kids. The hotel is located close to a highway so it is very noisy.
4
Michael
14 ago 2024
·
Soggiorno di 1 notte
The pool area was very nice and well designed. Our Television didn't work. Never got to watch TV. When I I'm informed the Front desk they never addressed my issue.
The pool area was very nice and well designed. Our Television didn't work. Never got to watch TV. When I I'm informed the Front desk they never addressed my issue.
6
Shelly
13 apr 2024
·
Soggiorno di 1 notte
Convenient to SMU but very noisy (highway traffic) and could not get room temperature comfortable.
Convenient to SMU but very noisy (highway traffic) and could not get room temperature comfortable.
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Servizio
Il servizio è incostante: numerosi ospiti elogiano il personale cordiale e accogliente, ma molti segnalano carenza di personale, interazioni scortesi o poco utili alla reception, risoluzione lenta dei problemi e scarsa comunicazione riguardo ai disagi causati dalla ristrutturazione e ai costi.
Recensioni degli ospiti correlate
4
Jessica
17 apr 2023
·
Soggiorno di 4 notti
I am not one to post reviews, but this is necessary. I wish there were enough characteristics to explain everything. Short version: I pre-paid w/ my debit card to Expedia over a month before my stay. Expedia sent an email to check in on the Hilton app for contactless check-in. I did. Hilton charged my credit card the full amount of the stay. I was told it was my fault because I checked in with the app. I was told the charge would be taken off right away. I thanked them even though I was not happy. It wasn't. Then 3 days into my trip more random charges. I knew I would be paying $38 a day for valet. The charges were not that amount. I go to the front desk again and I am told they charge "random amounts to be sure your card is still active" I asked again about my other huge charge for the stay. I am told she doesn't know. To call Expedia. I explain I just want to know if they got the money from Expedia and she can't even tell me that. She says there are no charges from Hilton. I explain Hilton charged my card and she literally keeps telling me to call Expedia. Also, homeless all around the hotel and in the lobby. The rooms are dirty. I stayed numerous times pre-covid and it was great. Now it's terrible! The only competent/awesome employees were the valets. All 3 of the front desk I came into contact with need training. My card still has the wrong charges 5 days later. I manage luxury properties for a living and their communication skills make this location feel 2 stars.
I am not one to post reviews, but this is necessary. I wish there were enough characteristics to explain everything. Short version: I pre-paid w/ my debit card to Expedia over a month before my stay. Expedia sent an email to check in on the Hilton app for contactless check-in. I did. Hilton charged my credit card the full amount of the stay. I was told it was my fault because I checked in with the app. I was told the charge would be taken off right away. I thanked them even though I was not happy. It wasn't. Then 3 days into my trip more random charges. I knew I would be paying $38 a day for valet. The charges were not that amount. I go to the front desk again and I am told they charge "random amounts to be sure your card is still active" I asked again about my other huge charge for the stay. I am told she doesn't know. To call Expedia. I explain I just want to know if they got the money from Expedia and she can't even tell me that. She says there are no charges from Hilton. I explain Hilton charged my card and she literally keeps telling me to call Expedia. Also, homeless all around the hotel and in the lobby. The rooms are dirty. I stayed numerous times pre-covid and it was great. Now it's terrible! The only competent/awesome employees were the valets. All 3 of the front desk I came into contact with need training. My card still has the wrong charges 5 days later. I manage luxury properties for a living and their communication skills make this location feel 2 stars.
2
Monica
30 nov 2024
·
Soggiorno di 1 notte
The staff was extremely rude at check in. The hotel is under construction and it was not posted on the website before booking, they said it was posted which is not. The room had no furniture but the bed and a chair and 2 pillows for 4 people! I called 4 times to get 2 extra pillows it took them 2 hours to bring to my room after 4 calls in which they ended the call before I got my request in. Definitely a terrible experience. Would not recommend this hotel to anyone ever.
The staff was extremely rude at check in. The hotel is under construction and it was not posted on the website before booking, they said it was posted which is not. The room had no furniture but the bed and a chair and 2 pillows for 4 people! I called 4 times to get 2 extra pillows it took them 2 hours to bring to my room after 4 calls in which they ended the call before I got my request in. Definitely a terrible experience. Would not recommend this hotel to anyone ever.
10
Jennifer
16 giu 2023
·
Soggiorno di 1 notte
Everyone was super friendly and welcoming
Everyone was super friendly and welcoming
4
Joseph
16 mar 2025
·
Soggiorno di 1 notte
Two issues there was a significant renovation going on which impacted our stay with noise etc. This should have been disclosed. Second the people working the front desk was rude not knowledgeable and very unfriendly.
Two issues there was a significant renovation going on which impacted our stay with noise etc. This should have been disclosed. Second the people working the front desk was rude not knowledgeable and very unfriendly.
8
Lana
15 giu 2024
·
Soggiorno di 1 notte
I had a terrible check in process with a rude employee at the front desk. I will be contacting the hotel manager regarding the employee. Everything and everyone else was great.
I had a terrible check in process with a rude employee at the front desk. I will be contacting the hotel manager regarding the employee. Everything and everyone else was great.
10
Torrick
21 gen 2025
·
Soggiorno di 1 notte
The front desk customer service was immaculate.
The front desk customer service was immaculate.
6
Sara
15 gen 2025
·
Soggiorno di 2 notti
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
6
Lori
24 giu 2025
·
Soggiorno di 1 notte
I REALLY wish I had a better experience. This was my chance, as a mom if 3, to get away for one night. The hotel itself is lovely. However, it was VERY understaffed. At check-in, no one behind the desk. Eventually, the valet found someone to check me in. Not the best first impression. At the poil, no one at the towel Check-out station or the bar. The last impression was me heading down 7 flights of stairs because the intercom said the building was on fire.
I REALLY wish I had a better experience. This was my chance, as a mom if 3, to get away for one night. The hotel itself is lovely. However, it was VERY understaffed. At check-in, no one behind the desk. Eventually, the valet found someone to check me in. Not the best first impression. At the poil, no one at the towel Check-out station or the bar. The last impression was me heading down 7 flights of stairs because the intercom said the building was on fire.
10
Susan
30 lug 2025
·
Soggiorno di 1 notte
Convenient location for business travel Very spacious. Has snacks and beverages in room Staff is very friendly
Convenient location for business travel Very spacious. Has snacks and beverages in room Staff is very friendly
10
Teresa
8 giu 2025
·
Soggiorno di 2 notti
This was a trip to visit family in the area. We have been staying at this hotel for years and have always been very happy The rooms and hotel have all been remodeled since our last visit and we were very happy with how beautiful it looked. The staff there is very friendly and welcoming also.
This was a trip to visit family in the area. We have been staying at this hotel for years and have always been very happy The rooms and hotel have all been remodeled since our last visit and we were very happy with how beautiful it looked. The staff there is very friendly and welcoming also.
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Posizione
Molto comodo per la SMU e la stazione di Mockingbird/DART, con negozi e ristoranti nelle vicinanze; molti menzionano una strada trafficata e l'esposizione alla strada che influiscono sulla possibilità di spostarsi a piedi e portano rumore del traffico in alcune camere.
Recensioni degli ospiti correlate
10
Michael
7 lug 2025
·
Soggiorno di 3 notti
Great hotel - perfect for SMU
Great hotel - perfect for SMU
10
Dr Dan
15 giu 2025
·
Soggiorno di 3 notti
We had not stayed at the Highland for a number of years - the renovation is spot on! Staff outstanding - walking distant to SMU!
We had not stayed at the Highland for a number of years - the renovation is spot on! Staff outstanding - walking distant to SMU!
8
Mary
3 mar 2023
·
Soggiorno di 2 notti
Pricey stay with convenience. Lovely property that is walkable to shops and SMU. Some staff are less than friendly and interstate noise goes all night.
Pricey stay with convenience. Lovely property that is walkable to shops and SMU. Some staff are less than friendly and interstate noise goes all night.
10
Arturo
28 ott 2024
·
Soggiorno di 1 notte
Great stay, great staff, great room, great location. Only thing was that you have to pay for parking and I only knew about this because others left a review like I am doing now. There is a mini mall adjacent to this hotel and some of those parking spots are labeled for those business so park there at your own risk. However, someone might've told me that the business don't care or that vehicles never get towed for parking there. So we did and had not problems for those 2 nights. Just getting lucky to find one at night was the problem. Good luck!
Great stay, great staff, great room, great location. Only thing was that you have to pay for parking and I only knew about this because others left a review like I am doing now. There is a mini mall adjacent to this hotel and some of those parking spots are labeled for those business so park there at your own risk. However, someone might've told me that the business don't care or that vehicles never get towed for parking there. So we did and had not problems for those 2 nights. Just getting lucky to find one at night was the problem. Good luck!
10
Leonard
28 ago 2024
·
Soggiorno di 1 notte
Took son to move back into SMU and had great stay with welcoming staff and facilities
Took son to move back into SMU and had great stay with welcoming staff and facilities
10
Richard
29 mar 2024
·
Soggiorno di 5 notti
Close proximity to DART station
Close proximity to DART station
10
Linda
19 set 2024
·
Soggiorno di 2 notti
Busy roadway, difficult to walk
Busy roadway, difficult to walk
10
Danielle
18 lug 2023
·
Soggiorno di 2 notti
I like the location as you can easily walk across the street to go to Mockingbird Station or get in your car and jump on 75 to go places!
I like the location as you can easily walk across the street to go to Mockingbird Station or get in your car and jump on 75 to go places!
6
Shelly
13 apr 2024
·
Soggiorno di 1 notte
Convenient to SMU but very noisy (highway traffic) and could not get room temperature comfortable.
Convenient to SMU but very noisy (highway traffic) and could not get room temperature comfortable.
10
Susan
30 lug 2025
·
Soggiorno di 1 notte
Convenient location for business travel Very spacious. Has snacks and beverages in room Staff is very friendly
Convenient location for business travel Very spacious. Has snacks and beverages in room Staff is very friendly
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Ristorazione
Knife e il bar ricevono apprezzamenti quando sono aperti, ma durante le ristrutturazioni gli ospiti si sono imbattuti in punti vendita chiusi, orari limitati, colazione servita solo in camera, attese e prezzi elevati.
Recensioni degli ospiti correlate
10
Pam
17 gen 2024
·
Soggiorno di 3 notti
The Highland had what we expected, beautiful clean rooms, an amazing restaurant (Knife), wonderful amenities, and best of all world class service from the front door to every member of their team we encountered.
The Highland had what we expected, beautiful clean rooms, an amazing restaurant (Knife), wonderful amenities, and best of all world class service from the front door to every member of their team we encountered.
6
Morgan
26 gen 2025
·
Soggiorno di 3 notti
Had no idea the hotel was under construction, we would not have booked our stay if we knew that. All dining areas were closed so they only offered room service if you wanted to dine at the hotel. The lobby had walls boarded up with construction happening on the other side. You could hear hammering during the day in our room. One of the two elevators was completely covered in cardboard and what appeared to be duct tape, we were terrified to step onto it as well as other guests we witnessed not wanting to get on that elevator. We spoke with other guests and they agreed they wouldnt have booked if they knew the hotel was in these conditions. Construction makes sense.. the hotel seems pretty run down and in need of updating. The furniture to the walls were pretty banged up, bathroom surfaces stained yellow. My other complaint is that Valet is the only option for parking. I may have misread but I thought valet was AN option but it’s the ONLY option, costing an extra $44 a night, that’s steep for the quality of stay we had. Speaking of valet, the drivers were nice. They were the only employees who spoke to us during the stay, every time we walked by the front desk not ever a hi, good morning, good evening. The only saving grace was the location.
Had no idea the hotel was under construction, we would not have booked our stay if we knew that. All dining areas were closed so they only offered room service if you wanted to dine at the hotel. The lobby had walls boarded up with construction happening on the other side. You could hear hammering during the day in our room. One of the two elevators was completely covered in cardboard and what appeared to be duct tape, we were terrified to step onto it as well as other guests we witnessed not wanting to get on that elevator. We spoke with other guests and they agreed they wouldnt have booked if they knew the hotel was in these conditions. Construction makes sense.. the hotel seems pretty run down and in need of updating. The furniture to the walls were pretty banged up, bathroom surfaces stained yellow. My other complaint is that Valet is the only option for parking. I may have misread but I thought valet was AN option but it’s the ONLY option, costing an extra $44 a night, that’s steep for the quality of stay we had. Speaking of valet, the drivers were nice. They were the only employees who spoke to us during the stay, every time we walked by the front desk not ever a hi, good morning, good evening. The only saving grace was the location.
10
Brandice
11 giu 2024
·
Soggiorno di 1 notte
We were in town for an SMU event and it couldn't have been better. Fantastic location and the hotel was great. We loved the bar area to gather at night after a long day. Will definitely stay again!
We were in town for an SMU event and it couldn't have been better. Fantastic location and the hotel was great. We loved the bar area to gather at night after a long day. Will definitely stay again!
8
Kate
11 ott 2024
·
Soggiorno di 1 notte
Great property but the room service and poolside dining have such odd hours. I expected a full service Hilton hotel and felt the food options were a 1out of 5.
Great property but the room service and poolside dining have such odd hours. I expected a full service Hilton hotel and felt the food options were a 1out of 5.
10
mindy
22 ago 2024
·
Soggiorno di 1 notte
Great location for an event at the Angelika theater. Enjoyed our stay very much. Great restaurant in the hotel as well.
Great location for an event at the Angelika theater. Enjoyed our stay very much. Great restaurant in the hotel as well.
10
Roger
1 dic 2023
·
Soggiorno di 2 notti
Great location. The restaurant is pricey but nice. The restaurant tried to put me off in corners or bar as I was only one person. I walked out and went up SMU boulevard and had a great time. Stuffy manager of hotel restaurant. Otherwise, a nice facility.
Great location. The restaurant is pricey but nice. The restaurant tried to put me off in corners or bar as I was only one person. I walked out and went up SMU boulevard and had a great time. Stuffy manager of hotel restaurant. Otherwise, a nice facility.
6
umberto
1 feb 2025
·
Soggiorno di 4 notti
Under renovations so bar was closed. Restaurant was closed. Morning snacks were not enough. Wish they would have told me. Made my trip very difficult.
Under renovations so bar was closed. Restaurant was closed. Morning snacks were not enough. Wish they would have told me. Made my trip very difficult.
10
nancy
26 apr 2024
·
Soggiorno di 1 notte
Loved the dining
Loved the dining
8
Don
4 feb 2024
·
Soggiorno di 1 notte
Would not recommend the restaurant.
Would not recommend the restaurant.
2
Greg
6 set 2025
·
Soggiorno di 1 notte
We were meeting family and decided to meet for drinks. The bar that was supposed to be open did not open for several hour late. Now we just tried to have breakfast but was told at least a twenty minute wait just to be seated. Not ever coming back.
We were meeting family and decided to meet for drinks. The bar that was supposed to be open did not open for several hour late. Now we just tried to have breakfast but was told at least a twenty minute wait just to be seated. Not ever coming back.
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4
Alan
12 lug 2026
·
Soggiorno di 1 notte
The room was clean but the service was awful. They no longer offer room service but we were told we could call in an order for pickup. Then when we tried the lady told us we would have to come down to order and wait for it. We went to the restaurant and had to wait for a table to be cleaned then after 15 minutes no one waited on us so we left.
The room was clean but the service was awful. They no longer offer room service but we were told we could call in an order for pickup. Then when we tried the lady told us we would have to come down to order and wait for it. We went to the restaurant and had to wait for a table to be cleaned then after 15 minutes no one waited on us so we left.
10
Heinrich
12 lug 2026
·
Soggiorno di 1 notte
Service
Service
4
Jennifer
5 lug 2026
·
Soggiorno di 2 notti
We had a terrible stay (after other fine stays) at this hotel recently. First, we weren’t able to check in until 5 pm. They “forgot” to text us that our room was ready after sitting in the bar for two hours. We only checked in because we went back to the front desk to inquire. Then, upon check in, our room smelled so strong of smoke that our eyes burned. We let the front desk know and the solution initially offered was to send a housekeeper to spray a strong smelling spray all over our room while we were in it. We again invited the staff back to our room to smell it (there was no change) and they declined. Rather, they said we could move rooms the next day. So we suffered through the first night and then moved. They did offer to discount our first night room but what we asked for was cancellation. We would have rather changed hotels to a less convenient location than be forced to stay in that clearly partied-in room (which is why we suspect it wasn’t ready for check in until so late, which means they knew they had an issue on their hands and were just hoping we wouldn’t say anything). The service was just beyond subpar - from check in to check out. We expect better for this price point of hotel. Our daughter attends college nearby and we will find other accommodations going forward. It is a shame there weren’t more hospitable staff to deal with unexpected issues. Excellent service could have kept us as customers even in the face of the problem.
We had a terrible stay (after other fine stays) at this hotel recently. First, we weren’t able to check in until 5 pm. They “forgot” to text us that our room was ready after sitting in the bar for two hours. We only checked in because we went back to the front desk to inquire. Then, upon check in, our room smelled so strong of smoke that our eyes burned. We let the front desk know and the solution initially offered was to send a housekeeper to spray a strong smelling spray all over our room while we were in it. We again invited the staff back to our room to smell it (there was no change) and they declined. Rather, they said we could move rooms the next day. So we suffered through the first night and then moved. They did offer to discount our first night room but what we asked for was cancellation. We would have rather changed hotels to a less convenient location than be forced to stay in that clearly partied-in room (which is why we suspect it wasn’t ready for check in until so late, which means they knew they had an issue on their hands and were just hoping we wouldn’t say anything). The service was just beyond subpar - from check in to check out. We expect better for this price point of hotel. Our daughter attends college nearby and we will find other accommodations going forward. It is a shame there weren’t more hospitable staff to deal with unexpected issues. Excellent service could have kept us as customers even in the face of the problem.
10
Marco
4 lug 2026
·
Soggiorno di 1 notte
Beautiful Hotel. Excellent service. Great amenities
Beautiful Hotel. Excellent service. Great amenities
10
Tariq
4 lug 2026
·
Soggiorno di 3 notti
it was great
it was great
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:30
Prima delle 12:00
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Prezzi per le prossime date
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
dicembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-11-02: 217.84686114875794USD
- 2026-11-03: 293.5999675021362USD
- 2026-11-04: 394.26449815429686USD
- 2026-11-05: 274.850172882843USD
- 2026-11-06: 604.6703461807251USD
- 2026-11-07: 323.3336503916931USD
- 2026-11-08: 166.90901438850403USD
- 2026-11-09: 155.56014433662415USD
- 2026-11-10: 309.9854426618958USD
- 2026-11-11: 174.62718USD
- 2026-11-12: 258.5730580947876USD
- 2026-11-13: 318.55595551620485USD
- 2026-11-14: 318.55595551620485USD
- 2026-11-15: 195.13581512924193USD
- 2026-11-16: 154.2191164137268USD
- 2026-11-17: 244.06849967079162USD
- 2026-11-18: 213.806355USD
- 2026-11-19: 153.91608656593323USD
- 2026-11-20: 192.54543174797058USD
- 2026-11-21: 166.8878342401886USD
- 2026-11-22: 100.577683503685USD
- 2026-11-23: 133.92698851833345USD
- 2026-11-24: 124.93189055374145USD
- 2026-11-25: 156.91446109451294USD
- 2026-11-26: 213.2178543305969USD
- 2026-11-27: 185.12607703536986USD
- 2026-11-28: 167.90846117752076USD
- 2026-11-29: 149.91826524833678USD
- 2026-11-30: 148.8549705606079USD
- 2026-12-01: 145.60183642547608USD
- 2026-12-02: 138.1266788543701USD
- 2026-12-03: 178.90247834129335USD
- 2026-12-04: 220.9490525656128USD
- 2026-12-05: 220.97715042366028USD
- 2026-12-06: 180.53362305381773USD
- 2026-12-07: 196.26941424476624USD
- 2026-12-08: 222.42399368431091USD
- 2026-12-09: 207.4933726638794USD
- 2026-12-10: 186.0473793255615USD
- 2026-12-11: 169.89737958892823USD
- 2026-12-12: 183.4891761051178USD
- 2026-12-13: 172.90574636489868USD
- 2026-12-14: 167.90846117752076USD
- 2026-12-15: 155.56014433662415USD
- 2026-12-16: 150.2094068838501USD
- 2026-12-17: 169.89737958892823USD
- 2026-12-18: 181.7837129850769USD
- 2026-12-19: 175.90410381271363USD
- 2026-12-20: 162.9111930709076USD
- 2026-12-21: 146.91990780052186USD
- 2026-12-22: 147.695886944046USD
- 2026-12-23: 126.93080121253968USD
- 2026-12-24: 168.16154686912537USD
- 2026-12-25: 174.10908624298096USD
- 2026-12-26: 169.85621494583128USD
- 2026-12-27: 158.7706448828888USD
- 2026-12-28: 143.49082470748903USD
- 2026-12-29: 165.59253152458191USD
- 2026-12-30: 194.88375428352356USD
- 2026-12-31: 218.58883248962402USD
- 2027-01-01: 219.87014605888368USD
- 2027-01-02: 204.7859689631653USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 21 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo potrebbero essere richiesti un documento di identità comprensivo di fotografia e una carta di credito per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti con carte di credito e carte di debito; non si accettano contanti
- Non è possibile garantire la disponibilità delle camere insonorizzate.
- La struttura afferma di seguire le procedure di pulizia e disinfezione del seguente documento o ente: CleanStay (Hilton).
- Il ristorante della struttura serve il pranzo dal lunedì al venerdì, dalle 11:00 alle 16:30.
- Piscina accessibile dalle 06:00 alle 22:00.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un hotel prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- Fino a 2 bambini o ragazzi di età pari o inferiore a 17 anni soggiornano gratuitamente nella camera dei genitori o dei tutori, utilizzando i letti presenti.
- È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
- Non è necessaria l'auto per gli spostamenti da e per la struttura.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
- Questa struttura è LGBTQ+ friendly e accoglie tutti gli ospiti, senza alcuna distinzione.
Sono previsti limiti di altezza per il parcheggio.
- Costo colazione preparata su ordinazione: 12.00 USD a persona (importo approssimativo).
- Accesso wireless a Internet in camera: 4.95 USD al giorno (le tariffe possono variare)
- Costo per accesso wireless a Internet nelle aree comuni: 4.95 USD (al giorno; le tariffe possono variare)
- Servizio parcheggio al coperto: 55 USD, al giorno, (con possibilità di entrata/uscita)
- Supplemento per animali domestici: 75 USD per sistemazione, a soggiorno
- Non vengono richiesti supplementi per gli animali di servizio
- Supplemento check-in anticipato: 50 USD (previa disponibilità)
- Costo per check-in posticipato per check-in dopo le ore 23:30
- Il check-out posticipato è a pagamento e soggetto a disponibilità
- Culle (letti per bambini 0-2 anni): 25 USD a soggiorno.
- Letto aggiuntivo: 75 USD a soggiorno
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Sauna
Ascensore
Business center
Personale multilingue
Cassetta di sicurezza
Sale riunioni
Servizi
Business center
Ascensore
Personale multilingue
Cassetta di sicurezza
Sale riunioni
Servizio lavanderia
Sala da ballo
Deposito bagagli
Check-in/check-out veloce
Business Center (24-hour)
24-Hour Front Desk
ATM/Banking
Banquet Hall
Conference Space
Fireplace in Lobby
Wedding Services
Well-Lit Path to Entrance
Attività
Campo da golf (nelle vicinanze)
Fitness Center (24-hour)
Full-Service Spa
Hiking/Biking (nearby)
Pool Cabanas (surcharge)
Pool Sun Loungers
Spa Treatment Room (s)
Informazioni generali
Sauna
Asciugamani
Assistive Listening Devices Available
Braille or Raised Signage
Breakfast Available (surcharge)
Coffee/Tea in Common Areas
Food and Water Bowls
Smoke-Free Property
Stair-Free Path to Entrance
Valet For Wheelchair-Equipped Vehicle
Wheelchair Accessible (Limited)
Wheelchair Accessible Path of Travel
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Parcheggio
Parking (Covered)
Parking (Secured)
Parking (Valet) (surcharge)
Internet
WiFi (surcharge)