The Highland Dallas, Curio Collection by Hilton
US$ 210
/ noite
Média para novembro
Preços para The Highland Dallas, Curio Collection by Hilton
Selecione datas para ver preços e disponibilidade
US$ 210
/ noite
Média para novembro
Média de preços por mês
Em The Highland Dallas, Curio Collection by Hilton, a diária custa em média US$ 185 no mês mais barato (dezembro) e US$ 294 no mês mais caro (setembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 195 |
| fevereiro | US$ 243 |
| março | US$ 237 |
| abril | US$ 251 |
| maio | US$ 250 |
| junho | US$ 235 |
| julho | US$ 191 |
| agosto | US$ 202 |
| setembro | US$ 294 |
| outubro | US$ 280 |
| novembro | US$ 210 |
| dezembro | US$ 185 |
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nov. · US$ 210
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Mais caro: setembro (aprox. US$ 294)
Mais barato: dezembro (aprox. US$ 185)
Sobre esta propriedade
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Se estiver a fim de recreação, encontrará uma piscina externa, uma banheira de hidromassagem e uma sauna seca. Este hotel oferece co...
Comodidades
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Se estiver a fim de recreação, encontrará uma piscina externa, uma banheira de hidromassagem e uma sauna seca. Este hotel oferece comodidades como Wi-Fi (sobretaxa), serviços de casamento e lareira no saguão.
Comodidades
As comodidades presentes incluem um business center 24 horas, check-out expresso e serviço de lavanderia e lavagem a seco. Hotel possui um espaço de 1548 metros quadrados, contendo espaço para conferência e salas de reunião, e é o local ideal para quem está planejando eventos em Dallas.
Jantar
The Highland Dallas, Curio Collection by Hilton oferece aos hóspedes deliciosas opções de refeição no The Reserve. Relaxe com a sua bebida favorita em um bar/lounge ou um bar ao lado da piscina. Um café da manhã feito na hora é servido durante a semana, entre 7h e 10h30, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 204 quartos com frigobares e TVs LCD. Sua cama colchão com pillow-top apresenta lençóis italianos Frette. A propriedade oferece Wi-Fi (sobretaxa) para navegar na web e canais a cabo para a sua diversão. Banheiro privativo com chuveiro/banheira combinados apresenta produtos de toalete de grife e secadores de cabelo.
Localização
Com ótima localização em Dallas (na área de Lower Greenville), The Highland Dallas, Curio Collection by Hilton está a apenas 3 minuto(s) de caminhada de Southern Methodist University e a 4 minuto(s) de carro de Northpark Center. Este hotel com spa fica a 7,1 km de American Airlines Center e a 7,9 km de Kay Bailey Hutchison Convention Center.
Lugares próximos
Southern Methodist University(0.2 milhas)
Angelika Film Center(0.3 milhas)
Gerald J. Ford Stadium(0.3 milhas)
Knox-Henderson Shopping District(0.4 milhas)
Moody Coliseum(0.5 milhas)
George W. Bush Presidential Library and Museum(0.7 milhas)
Granada Theater(0.9 milhas)
Dallas Country Club(1.5 milhas)
Highland Park Shopping Village(1.7 milhas)
Northpark Center(2.5 milhas)
Dallas Theater Center(2.6 milhas)
Baylor Scott & White Medical Center - Uptown(2.6 milhas)
Turtle Creek Greenbelt(2.8 milhas)
White Rock Lake Park(2.8 milhas)
The Strip on Cedar Springs(2.9 milhas)
Aeroporto Love Field (DAL)(4.8 milhas)
Aeroporto Internacional de Dallas-Fort Worth (DFW)(23.3 milhas)
Aeroporto Nacional de McKinney (DTX)(28.1 milhas)
Localização
5300 E Mockingbird Ln, Glencoe, Dallas, Texas, Estados Unidos
Southern Methodist University (0.2 milhas)
Angelika Film Center (0.3 milhas)
Gerald J. Ford Stadium (0.3 milhas)
Knox-Henderson Shopping District (0.4 milhas)
Moody Coliseum (0.5 milhas)
George W. Bush Presidential Library and Museum (0.7 milhas)
Opções de quarto
14
Suíte, 1 quarto
Detalhes do quarto
1 Cama King
Acomoda 4
775 ft²
Ar condicionadoSofá-camaBanheiro privativo
5
Quarto luxo, 2 camas Queen, acessível, banheira (Mobility & Hearing)
Detalhes do quarto
2 Camas Queen
Acomoda 4
Ar condicionadoBanheiro privativoCamas dobráveis ou extras (taxa extra)
15
Quarto superluxo, 1 cama King
Detalhes do quarto
1 Cama King
Acomoda 2
409 ft²
Ar condicionadoSala de estar separadaBanheiro privativo
11
Quarto, 1 quarto, acessível, banheira (Mobility & Hearing)
Detalhes do quarto
1 Cama King
Acomoda 2
301 ft²
Ar condicionadoSala de estar separadaBanheiro privativo
12
Quarto, 1 cama King, acessível, banheira (Hearing)
Detalhes do quarto
1 Cama King
Acomoda 2
398 ft²
Ar condicionadoBanheiro privativoCamas dobráveis ou extras (taxa extra)
14
Quarto, 1 cama King
Detalhes do quarto
1 Cama King
Acomoda 2
301 ft²
Ar condicionadoBanheiro privativoCamas dobráveis ou extras (taxa extra)
14
Quarto, 2 camas Queen
Detalhes do quarto
2 Camas Queen
Acomoda 4
Ar condicionadoBanheiro privativoCamas dobráveis ou extras (taxa extra)
16
Quarto luxo, 1 cama King
Detalhes do quarto
1 Cama King
Acomoda 2
301 ft²
Ar condicionadoBanheiro privativoCamas dobráveis ou extras (taxa extra)
4
Quarto, 2 camas de casal (Top Floor)
Detalhes do quarto
2 Camas De Casal
Acomoda 4
301 ft²
Ar condicionadoBanheiro privativoCamas dobráveis ou extras (taxa extra)
17
Quarto luxo, 2 camas Queen
Detalhes do quarto
2 Camas Queen
Acomoda 4
Ar condicionadoBanheiro privativoCamas dobráveis ou extras (taxa extra)
4
Suíte júnior, 1 cama King, acessível (Roll-In Shower)
Detalhes do quarto
1 Cama King
Acomoda 4
301 ft²
Ar condicionadoSofá-camaBanheiro privativo
4
Suíte, 1 quarto (Top Floor)
Detalhes do quarto
1 Cama King
Acomoda 3
301 ft²
Ar condicionadoSofá-camaBanheiro privativo
11
Quarto luxo, 1 cama King, acessível (Hearing)
Detalhes do quarto
1 Cama King
Acomoda 2
301 ft²
Ar condicionadoBanheiro privativoCamas dobráveis ou extras (taxa extra)
Avaliações dos hóspedes sobre The Highland Dallas, Curio Collection by Hilton
8.3
Muito bom
Com base em 1.001 avaliações verificadas
Quem se hospeda aqui?
Negócios
34%
Casal
28%
Famílias
24%
Grupos
8%
Viajantes individuais
4%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No The Highland Dallas, Curio Collection by Hilton, os hóspedes destacam a localização conveniente perto da SMU e a propriedade geralmente atraente e recentemente renovada, mas muitos relatam reformas on-site que causam transtornos, com barulho de construção, áreas comuns obstruídas, elevadores lentos e serviço inconsistente.
Leia maisIsso foi útil?
Opinião dos hóspedes
No The Highland Dallas, Curio Collection by Hilton, os hóspedes destacam a localização conveniente perto da SMU e a propriedade geralmente atraente e recentemente renovada, mas muitos relatam reformas on-site que causam transtornos, com barulho de construção, áreas comuns obstruídas, elevadores lentos e serviço inconsistente.
Os quartos são frequentemente descritos como confortáveis e modernos, embora alguns hóspedes tenham experimentado barulho da rodovia, layouts desatualizados ou pequenos, chuveiros fracos ou TVs e Wi-Fi com mau funcionamento. O feedback sobre a limpeza é misto, com vários notando estadias impecáveis, enquanto outros relatam manchas, mofo, odores persistentes ou problemas de manutenção. As comodidades recebem elogios pelo agradável piscina e pelo Knife quando aberto, mas o estacionamento é normalmente feito por manobristas e considerado caro. Espere uma base conveniente perto da SMU com experiências variáveis dependendo do momento da reforma e da localização do quarto.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
As reformas impactaram frequentemente as instalações com barulho de construção, áreas comuns obstruídas ou bagunçadas e elevadores lentos ou limitados; a piscina é frequentemente elogiada e o estacionamento é feito apenas por manobristas, com taxas extras. O feedback sobre o spa é misto e alguns estabelecimentos estavam fechados durante as estadias.
Avaliações dos hóspedes relacionadas
4
Joseph
16 de mar. de 2025
·
Hospedou-se por 1 noite
Two issues there was a significant renovation going on which impacted our stay with noise etc. This should have been disclosed. Second the people working the front desk was rude not knowledgeable and very unfriendly.
Two issues there was a significant renovation going on which impacted our stay with noise etc. This should have been disclosed. Second the people working the front desk was rude not knowledgeable and very unfriendly.
10
Edgar
15 de set. de 2024
·
Hospedou-se por 1 noite
Great staff, loved the pool and hot tub. Will definitely stay again
Great staff, loved the pool and hot tub. Will definitely stay again
6
James
21 de jan. de 2025
·
Hospedou-se por 1 noite
There was a remodeling going on. The whole hotel smelled like paint thinner. There was no microwave in the room. There was no non-valet parking at the location. Staff was nice. Room was small but fine for an overnight stay.
There was a remodeling going on. The whole hotel smelled like paint thinner. There was no microwave in the room. There was no non-valet parking at the location. Staff was nice. Room was small but fine for an overnight stay.
6
Morgan
26 de jan. de 2025
·
Hospedou-se por 3 noites
Had no idea the hotel was under construction, we would not have booked our stay if we knew that. All dining areas were closed so they only offered room service if you wanted to dine at the hotel. The lobby had walls boarded up with construction happening on the other side. You could hear hammering during the day in our room. One of the two elevators was completely covered in cardboard and what appeared to be duct tape, we were terrified to step onto it as well as other guests we witnessed not wanting to get on that elevator. We spoke with other guests and they agreed they wouldnt have booked if they knew the hotel was in these conditions. Construction makes sense.. the hotel seems pretty run down and in need of updating. The furniture to the walls were pretty banged up, bathroom surfaces stained yellow. My other complaint is that Valet is the only option for parking. I may have misread but I thought valet was AN option but it’s the ONLY option, costing an extra $44 a night, that’s steep for the quality of stay we had. Speaking of valet, the drivers were nice. They were the only employees who spoke to us during the stay, every time we walked by the front desk not ever a hi, good morning, good evening. The only saving grace was the location.
Had no idea the hotel was under construction, we would not have booked our stay if we knew that. All dining areas were closed so they only offered room service if you wanted to dine at the hotel. The lobby had walls boarded up with construction happening on the other side. You could hear hammering during the day in our room. One of the two elevators was completely covered in cardboard and what appeared to be duct tape, we were terrified to step onto it as well as other guests we witnessed not wanting to get on that elevator. We spoke with other guests and they agreed they wouldnt have booked if they knew the hotel was in these conditions. Construction makes sense.. the hotel seems pretty run down and in need of updating. The furniture to the walls were pretty banged up, bathroom surfaces stained yellow. My other complaint is that Valet is the only option for parking. I may have misread but I thought valet was AN option but it’s the ONLY option, costing an extra $44 a night, that’s steep for the quality of stay we had. Speaking of valet, the drivers were nice. They were the only employees who spoke to us during the stay, every time we walked by the front desk not ever a hi, good morning, good evening. The only saving grace was the location.
6
Peter
19 de dez. de 2024
·
Hospedou-se por 1 noite
Outside and public areas look great. But room was outdated, with worn furnishings. Inconvenient outlets. Free WIFI required sign-up with Hilton Honors first (terrible). Black mold on shower ceiling. No parking except $45/nt valet - literally none else. But parking valets very nice people and helpful. Check-in staff helpful and friendly.
Outside and public areas look great. But room was outdated, with worn furnishings. Inconvenient outlets. Free WIFI required sign-up with Hilton Honors first (terrible). Black mold on shower ceiling. No parking except $45/nt valet - literally none else. But parking valets very nice people and helpful. Check-in staff helpful and friendly.
6
Sara
15 de jan. de 2025
·
Hospedou-se por 2 noites
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
10
Tangela
26 de jun. de 2025
·
Hospedou-se por 1 noite
The hotel is darling! We had the opportunity to sit by the pool, it was loud due to traffic, but still wonder as the pool is fantastic and the chairs were comfortable. We didn’t have dinner at the Knife, but were able to walk across the street and shop and dine. Overall it’s a 10 out of 10!
The hotel is darling! We had the opportunity to sit by the pool, it was loud due to traffic, but still wonder as the pool is fantastic and the chairs were comfortable. We didn’t have dinner at the Knife, but were able to walk across the street and shop and dine. Overall it’s a 10 out of 10!
6
Billy
17 de mar. de 2025
·
Hospedou-se por 1 noite
The room was nice but the construction in the lobby and around the elevators made moving around cumbersome. They should have offered discounts, you should not have to ask if their construction infringes on your ability to move around the property
The room was nice but the construction in the lobby and around the elevators made moving around cumbersome. They should have offered discounts, you should not have to ask if their construction infringes on your ability to move around the property
2
Tim
17 de mar. de 2025
·
Hospedou-se por 2 noites
The hotel is undergoing a major renovation of which we were not aware of. The lobby was loud, dirty and inconvenient. There was only one elevator working which multiple times had so many construction workers that we had to wait for the next or even multiple elevator’s. The fire alarm went off several times leaving us uncomfortable not knowing if there was an issue or if was a side effect of the work being done. We paid full price to stay there and had we known about the situation there, we would have booked elsewhere.
The hotel is undergoing a major renovation of which we were not aware of. The lobby was loud, dirty and inconvenient. There was only one elevator working which multiple times had so many construction workers that we had to wait for the next or even multiple elevator’s. The fire alarm went off several times leaving us uncomfortable not knowing if there was an issue or if was a side effect of the work being done. We paid full price to stay there and had we known about the situation there, we would have booked elsewhere.
6
umberto
1 de fev. de 2025
·
Hospedou-se por 4 noites
Under renovations so bar was closed. Restaurant was closed. Morning snacks were not enough. Wish they would have told me. Made my trip very difficult.
Under renovations so bar was closed. Restaurant was closed. Morning snacks were not enough. Wish they would have told me. Made my trip very difficult.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
O feedback sobre a limpeza é misto: muitos consideraram os quartos limpos, mas relatórios repetidos citam superfícies manchadas ou desgastadas, mofo nos banheiros, odores persistentes, comida/lixo nos corredores e problemas ocasionais com a qualidade da água.
Avaliações dos hóspedes relacionadas
6
Cathy
2 de abr. de 2025
·
Hospedou-se por 2 noites
Ideal for a visit to SMU campus - very walkable to campus. Hotel is ok - first impression is good - newly remodeled lobby area. Beyond that the halls smelled - dirty, carpet was filthy & outdated. Room was decent & worked for our short visit.
Ideal for a visit to SMU campus - very walkable to campus. Hotel is ok - first impression is good - newly remodeled lobby area. Beyond that the halls smelled - dirty, carpet was filthy & outdated. Room was decent & worked for our short visit.
10
Jennifer
14 de jan. de 2024
·
Hospedou-se por 2 noites
Room was clean, if a little dated, and the service was excellent.
Room was clean, if a little dated, and the service was excellent.
6
Aleya
28 de jan. de 2024
·
Hospedou-se por 2 noites
There was lots of water damage to the ceiling in the shower area. The water wouldn’t stop running from the tub faucet even though the shower head was going so the water was constantly filling up while showering. The sink also had poor drainage and kept filling up. The actual hotel was nice but the bathroom was not up to par.
There was lots of water damage to the ceiling in the shower area. The water wouldn’t stop running from the tub faucet even though the shower head was going so the water was constantly filling up while showering. The sink also had poor drainage and kept filling up. The actual hotel was nice but the bathroom was not up to par.
10
Mike
25 de mar. de 2024
·
Hospedou-se por 1 noite
Staff very friendly, hotel and room clean, comfortable and quiet. Valet parking a little expensive.
Staff very friendly, hotel and room clean, comfortable and quiet. Valet parking a little expensive.
10
Olivia
12 de mar. de 2025
·
Hospedou-se por 1 noite
Super cute and clean rooms! Extremely friendly front desk staff. Hallway windows kinda dirty.. and maintenance in lobby. But still great stay! Would definitely return.
Super cute and clean rooms! Extremely friendly front desk staff. Hallway windows kinda dirty.. and maintenance in lobby. But still great stay! Would definitely return.
4
Denise
22 de jul. de 2025
·
Hospedou-se por 1 noite
I’m so disappointed as I was expecting so much better. The girls that checked me in had no idea how far the airport was from the hotel and said I can google it as well as what time to leave if there’s traffic. My card had a swiping issue and the other girl said she didn’t know how to manually enter it. When i went to my room floor there was a cart in the hall with old food and dirty items for hours. In the room there was stains on the rug and bed sheets. On one bed the sheets had holes and a burn mark that caused the sheet to have a sharp burnt edge. I took photos of it all. I’m traveling for work and there was an iron but no ironing board or robe in the closet. Very very disappointing especially for the price.
I’m so disappointed as I was expecting so much better. The girls that checked me in had no idea how far the airport was from the hotel and said I can google it as well as what time to leave if there’s traffic. My card had a swiping issue and the other girl said she didn’t know how to manually enter it. When i went to my room floor there was a cart in the hall with old food and dirty items for hours. In the room there was stains on the rug and bed sheets. On one bed the sheets had holes and a burn mark that caused the sheet to have a sharp burnt edge. I took photos of it all. I’m traveling for work and there was an iron but no ironing board or robe in the closet. Very very disappointing especially for the price.
6
Peter
19 de dez. de 2024
·
Hospedou-se por 1 noite
Outside and public areas look great. But room was outdated, with worn furnishings. Inconvenient outlets. Free WIFI required sign-up with Hilton Honors first (terrible). Black mold on shower ceiling. No parking except $45/nt valet - literally none else. But parking valets very nice people and helpful. Check-in staff helpful and friendly.
Outside and public areas look great. But room was outdated, with worn furnishings. Inconvenient outlets. Free WIFI required sign-up with Hilton Honors first (terrible). Black mold on shower ceiling. No parking except $45/nt valet - literally none else. But parking valets very nice people and helpful. Check-in staff helpful and friendly.
6
Sara
15 de jan. de 2025
·
Hospedou-se por 2 noites
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
4
Adam
9 de jan. de 2025
·
Hospedou-se por 1 noite
I attended SMU in the 90's and was always curious about this hotel and was excited to try it with my family when we were visiting for Christmas. However we were quickly very disappointed. The building was under construction when we arrived, which was never mentioned when we booked the rooms. I understand improvements need to be made, but advanced notice of this type of thing should be absolutely mandatory. We could hear banging and noises during most of the day. When we got to our room, there was an overpowering smell of intense cleaning products, which gave our entire family headaches and sore throats. We had to request a fan and open the window to attempt to blow the smell out of the room, but this didn't really work at all, so we suffered a long night. We also saw what appeared to be an old leak from the air conditioning unit that had been badly patched and painted over. Perhaps black mold being covered up with paint and cleaning products? There was also black mold on the shower curtain, and hair on the bathroom walls. Absolutely disgusting to see as you arrive to your new hotel room. On the positive side, the staff accommodated us when I made it clear we would not be staying there after the first night, and we canceled the remainder of our stay and moved to another hotel. Also the kids did enjoy the pool for a bit.
I attended SMU in the 90's and was always curious about this hotel and was excited to try it with my family when we were visiting for Christmas. However we were quickly very disappointed. The building was under construction when we arrived, which was never mentioned when we booked the rooms. I understand improvements need to be made, but advanced notice of this type of thing should be absolutely mandatory. We could hear banging and noises during most of the day. When we got to our room, there was an overpowering smell of intense cleaning products, which gave our entire family headaches and sore throats. We had to request a fan and open the window to attempt to blow the smell out of the room, but this didn't really work at all, so we suffered a long night. We also saw what appeared to be an old leak from the air conditioning unit that had been badly patched and painted over. Perhaps black mold being covered up with paint and cleaning products? There was also black mold on the shower curtain, and hair on the bathroom walls. Absolutely disgusting to see as you arrive to your new hotel room. On the positive side, the staff accommodated us when I made it clear we would not be staying there after the first night, and we canceled the remainder of our stay and moved to another hotel. Also the kids did enjoy the pool for a bit.
10
Teresa
8 de jun. de 2025
·
Hospedou-se por 2 noites
This was a trip to visit family in the area. We have been staying at this hotel for years and have always been very happy The rooms and hotel have all been remodeled since our last visit and we were very happy with how beautiful it looked. The staff there is very friendly and welcoming also.
This was a trip to visit family in the area. We have been staying at this hotel for years and have always been very happy The rooms and hotel have all been remodeled since our last visit and we were very happy with how beautiful it looked. The staff there is very friendly and welcoming also.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são frequentemente confortáveis e modernos, mas várias avaliações mencionam barulho da rodovia, layouts pequenos ou desatualizados, colchões cedendo, comodidades limitadas no quarto (sem cafeteiras/micro-ondas), chuveiros fracos e problemas ocasionais com Wi-Fi/TV ou vistas ruins.
Avaliações dos hóspedes relacionadas
6
Eric
16 de set. de 2024
·
Hospedou-se por 1 noite
It’s a decent & comfortable hotel right in the middle of the commercial area with a lot of amenities and the city train line nearby. Certainly not cheap by any means and you pay for the convenience of location. One thing that was unexpected is the lack of parking spaces. Although they do not require you take the valet at a "double digit amount," there’s just no other viable parking options that don't risk being towed off. Beds and pillows are comfortable and the room was very clean. The shower is awful!! I noticed poor water pressure. The shower heads give you a light stream shower, which takes three times the amount of time to finish your shower to make sure you get the shampoo out of your hair. If you’re a woman with a lot of hair, forget it! It is one of those greenie water conservation minded shower-heads on steroids. Did not visit any of the amenities in the hotel. Again, you pay for the convenience of location and that’s all I could say that stands out about this hotel for the price you will end up paying. If you’re not tied to going to someplace near this location, I would stay somewhere else to save some money.
It’s a decent & comfortable hotel right in the middle of the commercial area with a lot of amenities and the city train line nearby. Certainly not cheap by any means and you pay for the convenience of location. One thing that was unexpected is the lack of parking spaces. Although they do not require you take the valet at a "double digit amount," there’s just no other viable parking options that don't risk being towed off. Beds and pillows are comfortable and the room was very clean. The shower is awful!! I noticed poor water pressure. The shower heads give you a light stream shower, which takes three times the amount of time to finish your shower to make sure you get the shampoo out of your hair. If you’re a woman with a lot of hair, forget it! It is one of those greenie water conservation minded shower-heads on steroids. Did not visit any of the amenities in the hotel. Again, you pay for the convenience of location and that’s all I could say that stands out about this hotel for the price you will end up paying. If you’re not tied to going to someplace near this location, I would stay somewhere else to save some money.
8
Lori
20 de fev. de 2025
·
Hospedou-se por 1 noite
They are updating the hotel so there is tremendous interior construction happening on the floors - my room was completed but I heard drilling on the floor above me. No coffee pots in the room and do not plan to provide them.
They are updating the hotel so there is tremendous interior construction happening on the floors - my room was completed but I heard drilling on the floor above me. No coffee pots in the room and do not plan to provide them.
2
Shilong
22 de fev. de 2025
·
Hospedou-se por 2 noites
Poor service and WiFi connection
Poor service and WiFi connection
10
Malaysia
14 de ago. de 2025
·
Hospedou-se por 3 noites
The rooms are very nice! If you're looking for comfort and updated spaces, this is the place. Sits on the corner of an busy street. And the main parking option is to do valet parking for an additional fee. Important to note. But staff was extremely nice and helpful. I enjoyed my stay and would recommend to others.
The rooms are very nice! If you're looking for comfort and updated spaces, this is the place. Sits on the corner of an busy street. And the main parking option is to do valet parking for an additional fee. Important to note. But staff was extremely nice and helpful. I enjoyed my stay and would recommend to others.
2
Juan A.
8 de nov. de 2023
·
Hospedou-se por 2 noites
Unable to sleep on old mattress
Unable to sleep on old mattress
4
Alicia
27 de jan. de 2025
·
Hospedou-se por 3 noites
Recently renovated room, however no double paned windows to continuous highway noise from US I-75 = not relaxing. Not to mention the front desk staffer who booked me in a room next to another room that was currently undergoing renovations! This meant loud drilling noise from 9 to 5. When I asked to move the next day, I to interact with a very disrespectful and unpleasant front desk worker who would not change my room or accommodate me. Don’t you think a hotel should compensate It’s guests who have fully paid in advance or offered to move them to another quieter part of the building? I will never stay here again, nor do I recommend it for anyone. Can I attach photos to show the lack of hygiene?
Recently renovated room, however no double paned windows to continuous highway noise from US I-75 = not relaxing. Not to mention the front desk staffer who booked me in a room next to another room that was currently undergoing renovations! This meant loud drilling noise from 9 to 5. When I asked to move the next day, I to interact with a very disrespectful and unpleasant front desk worker who would not change my room or accommodate me. Don’t you think a hotel should compensate It’s guests who have fully paid in advance or offered to move them to another quieter part of the building? I will never stay here again, nor do I recommend it for anyone. Can I attach photos to show the lack of hygiene?
6
John
28 de dez. de 2024
·
Hospedou-se por 1 noite
The mattress had a huge body imprsion in it. Very incomfortabl.
The mattress had a huge body imprsion in it. Very incomfortabl.
6
Luz
30 de dez. de 2022
·
Hospedou-se por 1 noite
I used the Expedia app to find a room for four people as I was traveling with my two teen daughters and my mom. I just needed a room for one night. I thought that if Expedia gave me a room for four as an option, the two double beds meant two queen beds. As English is my second language, I understood it wrong. However, I don't know why, when I checked in, the person at the front desk never mentioned that a double bed was a twin bed and we couldn't fit. The hotel didn't have other rooms to change, so they brought an extra bed. the hotel doesn't offer any rooms with queen beds. I had to sleep very uncomfortably with my teenage daughter. I have always found excellent hotels in Texas with queen beds when traveling with two adults and two kids. The hotel is located close to a highway so it is very noisy.
I used the Expedia app to find a room for four people as I was traveling with my two teen daughters and my mom. I just needed a room for one night. I thought that if Expedia gave me a room for four as an option, the two double beds meant two queen beds. As English is my second language, I understood it wrong. However, I don't know why, when I checked in, the person at the front desk never mentioned that a double bed was a twin bed and we couldn't fit. The hotel didn't have other rooms to change, so they brought an extra bed. the hotel doesn't offer any rooms with queen beds. I had to sleep very uncomfortably with my teenage daughter. I have always found excellent hotels in Texas with queen beds when traveling with two adults and two kids. The hotel is located close to a highway so it is very noisy.
4
Michael
14 de ago. de 2024
·
Hospedou-se por 1 noite
The pool area was very nice and well designed. Our Television didn't work. Never got to watch TV. When I I'm informed the Front desk they never addressed my issue.
The pool area was very nice and well designed. Our Television didn't work. Never got to watch TV. When I I'm informed the Front desk they never addressed my issue.
6
Shelly
13 de abr. de 2024
·
Hospedou-se por 1 noite
Convenient to SMU but very noisy (highway traffic) and could not get room temperature comfortable.
Convenient to SMU but very noisy (highway traffic) and could not get room temperature comfortable.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é misto: vários hóspedes elogiam a equipe simpática e acolhedora, mas muitos relatam falta de pessoal, interações rudes ou pouco prestativas na recepção, resolução lenta de problemas e comunicação deficiente sobre as interrupções das reformas e os encargos.
Avaliações dos hóspedes relacionadas
4
Jessica
17 de abr. de 2023
·
Hospedou-se por 4 noites
I am not one to post reviews, but this is necessary. I wish there were enough characteristics to explain everything. Short version: I pre-paid w/ my debit card to Expedia over a month before my stay. Expedia sent an email to check in on the Hilton app for contactless check-in. I did. Hilton charged my credit card the full amount of the stay. I was told it was my fault because I checked in with the app. I was told the charge would be taken off right away. I thanked them even though I was not happy. It wasn't. Then 3 days into my trip more random charges. I knew I would be paying $38 a day for valet. The charges were not that amount. I go to the front desk again and I am told they charge "random amounts to be sure your card is still active" I asked again about my other huge charge for the stay. I am told she doesn't know. To call Expedia. I explain I just want to know if they got the money from Expedia and she can't even tell me that. She says there are no charges from Hilton. I explain Hilton charged my card and she literally keeps telling me to call Expedia. Also, homeless all around the hotel and in the lobby. The rooms are dirty. I stayed numerous times pre-covid and it was great. Now it's terrible! The only competent/awesome employees were the valets. All 3 of the front desk I came into contact with need training. My card still has the wrong charges 5 days later. I manage luxury properties for a living and their communication skills make this location feel 2 stars.
I am not one to post reviews, but this is necessary. I wish there were enough characteristics to explain everything. Short version: I pre-paid w/ my debit card to Expedia over a month before my stay. Expedia sent an email to check in on the Hilton app for contactless check-in. I did. Hilton charged my credit card the full amount of the stay. I was told it was my fault because I checked in with the app. I was told the charge would be taken off right away. I thanked them even though I was not happy. It wasn't. Then 3 days into my trip more random charges. I knew I would be paying $38 a day for valet. The charges were not that amount. I go to the front desk again and I am told they charge "random amounts to be sure your card is still active" I asked again about my other huge charge for the stay. I am told she doesn't know. To call Expedia. I explain I just want to know if they got the money from Expedia and she can't even tell me that. She says there are no charges from Hilton. I explain Hilton charged my card and she literally keeps telling me to call Expedia. Also, homeless all around the hotel and in the lobby. The rooms are dirty. I stayed numerous times pre-covid and it was great. Now it's terrible! The only competent/awesome employees were the valets. All 3 of the front desk I came into contact with need training. My card still has the wrong charges 5 days later. I manage luxury properties for a living and their communication skills make this location feel 2 stars.
2
Monica
30 de nov. de 2024
·
Hospedou-se por 1 noite
The staff was extremely rude at check in. The hotel is under construction and it was not posted on the website before booking, they said it was posted which is not. The room had no furniture but the bed and a chair and 2 pillows for 4 people! I called 4 times to get 2 extra pillows it took them 2 hours to bring to my room after 4 calls in which they ended the call before I got my request in. Definitely a terrible experience. Would not recommend this hotel to anyone ever.
The staff was extremely rude at check in. The hotel is under construction and it was not posted on the website before booking, they said it was posted which is not. The room had no furniture but the bed and a chair and 2 pillows for 4 people! I called 4 times to get 2 extra pillows it took them 2 hours to bring to my room after 4 calls in which they ended the call before I got my request in. Definitely a terrible experience. Would not recommend this hotel to anyone ever.
10
Jennifer
16 de jun. de 2023
·
Hospedou-se por 1 noite
Everyone was super friendly and welcoming
Everyone was super friendly and welcoming
4
Joseph
16 de mar. de 2025
·
Hospedou-se por 1 noite
Two issues there was a significant renovation going on which impacted our stay with noise etc. This should have been disclosed. Second the people working the front desk was rude not knowledgeable and very unfriendly.
Two issues there was a significant renovation going on which impacted our stay with noise etc. This should have been disclosed. Second the people working the front desk was rude not knowledgeable and very unfriendly.
8
Lana
15 de jun. de 2024
·
Hospedou-se por 1 noite
I had a terrible check in process with a rude employee at the front desk. I will be contacting the hotel manager regarding the employee. Everything and everyone else was great.
I had a terrible check in process with a rude employee at the front desk. I will be contacting the hotel manager regarding the employee. Everything and everyone else was great.
10
Torrick
21 de jan. de 2025
·
Hospedou-se por 1 noite
The front desk customer service was immaculate.
The front desk customer service was immaculate.
6
Sara
15 de jan. de 2025
·
Hospedou-se por 2 noites
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
6
Lori
24 de jun. de 2025
·
Hospedou-se por 1 noite
I REALLY wish I had a better experience. This was my chance, as a mom if 3, to get away for one night. The hotel itself is lovely. However, it was VERY understaffed. At check-in, no one behind the desk. Eventually, the valet found someone to check me in. Not the best first impression. At the poil, no one at the towel Check-out station or the bar. The last impression was me heading down 7 flights of stairs because the intercom said the building was on fire.
I REALLY wish I had a better experience. This was my chance, as a mom if 3, to get away for one night. The hotel itself is lovely. However, it was VERY understaffed. At check-in, no one behind the desk. Eventually, the valet found someone to check me in. Not the best first impression. At the poil, no one at the towel Check-out station or the bar. The last impression was me heading down 7 flights of stairs because the intercom said the building was on fire.
10
Susan
30 de jul. de 2025
·
Hospedou-se por 1 noite
Convenient location for business travel Very spacious. Has snacks and beverages in room Staff is very friendly
Convenient location for business travel Very spacious. Has snacks and beverages in room Staff is very friendly
10
Teresa
8 de jun. de 2025
·
Hospedou-se por 2 noites
This was a trip to visit family in the area. We have been staying at this hotel for years and have always been very happy The rooms and hotel have all been remodeled since our last visit and we were very happy with how beautiful it looked. The staff there is very friendly and welcoming also.
This was a trip to visit family in the area. We have been staying at this hotel for years and have always been very happy The rooms and hotel have all been remodeled since our last visit and we were very happy with how beautiful it looked. The staff there is very friendly and welcoming also.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Muito conveniente para a SMU e a Mockingbird Station/DART, com lojas e restaurantes próximos; vários mencionam uma via movimentada e exposição à rodovia que afetam a possibilidade de caminhar e trazem ruído de tráfego para alguns quartos.
Avaliações dos hóspedes relacionadas
10
Michael
7 de jul. de 2025
·
Hospedou-se por 3 noites
Great hotel - perfect for SMU
Great hotel - perfect for SMU
10
Dr Dan
15 de jun. de 2025
·
Hospedou-se por 3 noites
We had not stayed at the Highland for a number of years - the renovation is spot on! Staff outstanding - walking distant to SMU!
We had not stayed at the Highland for a number of years - the renovation is spot on! Staff outstanding - walking distant to SMU!
8
Mary
3 de mar. de 2023
·
Hospedou-se por 2 noites
Pricey stay with convenience. Lovely property that is walkable to shops and SMU. Some staff are less than friendly and interstate noise goes all night.
Pricey stay with convenience. Lovely property that is walkable to shops and SMU. Some staff are less than friendly and interstate noise goes all night.
10
Arturo
28 de out. de 2024
·
Hospedou-se por 1 noite
Great stay, great staff, great room, great location. Only thing was that you have to pay for parking and I only knew about this because others left a review like I am doing now. There is a mini mall adjacent to this hotel and some of those parking spots are labeled for those business so park there at your own risk. However, someone might've told me that the business don't care or that vehicles never get towed for parking there. So we did and had not problems for those 2 nights. Just getting lucky to find one at night was the problem. Good luck!
Great stay, great staff, great room, great location. Only thing was that you have to pay for parking and I only knew about this because others left a review like I am doing now. There is a mini mall adjacent to this hotel and some of those parking spots are labeled for those business so park there at your own risk. However, someone might've told me that the business don't care or that vehicles never get towed for parking there. So we did and had not problems for those 2 nights. Just getting lucky to find one at night was the problem. Good luck!
10
Leonard
28 de ago. de 2024
·
Hospedou-se por 1 noite
Took son to move back into SMU and had great stay with welcoming staff and facilities
Took son to move back into SMU and had great stay with welcoming staff and facilities
10
Richard
29 de mar. de 2024
·
Hospedou-se por 5 noites
Close proximity to DART station
Close proximity to DART station
10
Linda
19 de set. de 2024
·
Hospedou-se por 2 noites
Busy roadway, difficult to walk
Busy roadway, difficult to walk
10
Danielle
18 de jul. de 2023
·
Hospedou-se por 2 noites
I like the location as you can easily walk across the street to go to Mockingbird Station or get in your car and jump on 75 to go places!
I like the location as you can easily walk across the street to go to Mockingbird Station or get in your car and jump on 75 to go places!
6
Shelly
13 de abr. de 2024
·
Hospedou-se por 1 noite
Convenient to SMU but very noisy (highway traffic) and could not get room temperature comfortable.
Convenient to SMU but very noisy (highway traffic) and could not get room temperature comfortable.
10
Susan
30 de jul. de 2025
·
Hospedou-se por 1 noite
Convenient location for business travel Very spacious. Has snacks and beverages in room Staff is very friendly
Convenient location for business travel Very spacious. Has snacks and beverages in room Staff is very friendly
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
Knife e o bar recebem elogios quando estão funcionando, mas durante as reformas os hóspedes encontraram estabelecimentos fechados, horários limitados, café da manhã servido apenas no quarto, esperas e preços altos.
Avaliações dos hóspedes relacionadas
10
Pam
17 de jan. de 2024
·
Hospedou-se por 3 noites
The Highland had what we expected, beautiful clean rooms, an amazing restaurant (Knife), wonderful amenities, and best of all world class service from the front door to every member of their team we encountered.
The Highland had what we expected, beautiful clean rooms, an amazing restaurant (Knife), wonderful amenities, and best of all world class service from the front door to every member of their team we encountered.
6
Morgan
26 de jan. de 2025
·
Hospedou-se por 3 noites
Had no idea the hotel was under construction, we would not have booked our stay if we knew that. All dining areas were closed so they only offered room service if you wanted to dine at the hotel. The lobby had walls boarded up with construction happening on the other side. You could hear hammering during the day in our room. One of the two elevators was completely covered in cardboard and what appeared to be duct tape, we were terrified to step onto it as well as other guests we witnessed not wanting to get on that elevator. We spoke with other guests and they agreed they wouldnt have booked if they knew the hotel was in these conditions. Construction makes sense.. the hotel seems pretty run down and in need of updating. The furniture to the walls were pretty banged up, bathroom surfaces stained yellow. My other complaint is that Valet is the only option for parking. I may have misread but I thought valet was AN option but it’s the ONLY option, costing an extra $44 a night, that’s steep for the quality of stay we had. Speaking of valet, the drivers were nice. They were the only employees who spoke to us during the stay, every time we walked by the front desk not ever a hi, good morning, good evening. The only saving grace was the location.
Had no idea the hotel was under construction, we would not have booked our stay if we knew that. All dining areas were closed so they only offered room service if you wanted to dine at the hotel. The lobby had walls boarded up with construction happening on the other side. You could hear hammering during the day in our room. One of the two elevators was completely covered in cardboard and what appeared to be duct tape, we were terrified to step onto it as well as other guests we witnessed not wanting to get on that elevator. We spoke with other guests and they agreed they wouldnt have booked if they knew the hotel was in these conditions. Construction makes sense.. the hotel seems pretty run down and in need of updating. The furniture to the walls were pretty banged up, bathroom surfaces stained yellow. My other complaint is that Valet is the only option for parking. I may have misread but I thought valet was AN option but it’s the ONLY option, costing an extra $44 a night, that’s steep for the quality of stay we had. Speaking of valet, the drivers were nice. They were the only employees who spoke to us during the stay, every time we walked by the front desk not ever a hi, good morning, good evening. The only saving grace was the location.
10
Brandice
11 de jun. de 2024
·
Hospedou-se por 1 noite
We were in town for an SMU event and it couldn't have been better. Fantastic location and the hotel was great. We loved the bar area to gather at night after a long day. Will definitely stay again!
We were in town for an SMU event and it couldn't have been better. Fantastic location and the hotel was great. We loved the bar area to gather at night after a long day. Will definitely stay again!
8
Kate
11 de out. de 2024
·
Hospedou-se por 1 noite
Great property but the room service and poolside dining have such odd hours. I expected a full service Hilton hotel and felt the food options were a 1out of 5.
Great property but the room service and poolside dining have such odd hours. I expected a full service Hilton hotel and felt the food options were a 1out of 5.
10
mindy
22 de ago. de 2024
·
Hospedou-se por 1 noite
Great location for an event at the Angelika theater. Enjoyed our stay very much. Great restaurant in the hotel as well.
Great location for an event at the Angelika theater. Enjoyed our stay very much. Great restaurant in the hotel as well.
10
Roger
1 de dez. de 2023
·
Hospedou-se por 2 noites
Great location. The restaurant is pricey but nice. The restaurant tried to put me off in corners or bar as I was only one person. I walked out and went up SMU boulevard and had a great time. Stuffy manager of hotel restaurant. Otherwise, a nice facility.
Great location. The restaurant is pricey but nice. The restaurant tried to put me off in corners or bar as I was only one person. I walked out and went up SMU boulevard and had a great time. Stuffy manager of hotel restaurant. Otherwise, a nice facility.
6
umberto
1 de fev. de 2025
·
Hospedou-se por 4 noites
Under renovations so bar was closed. Restaurant was closed. Morning snacks were not enough. Wish they would have told me. Made my trip very difficult.
Under renovations so bar was closed. Restaurant was closed. Morning snacks were not enough. Wish they would have told me. Made my trip very difficult.
10
nancy
26 de abr. de 2024
·
Hospedou-se por 1 noite
Loved the dining
Loved the dining
8
Don
4 de fev. de 2024
·
Hospedou-se por 1 noite
Would not recommend the restaurant.
Would not recommend the restaurant.
2
Greg
6 de set. de 2025
·
Hospedou-se por 1 noite
We were meeting family and decided to meet for drinks. The bar that was supposed to be open did not open for several hour late. Now we just tried to have breakfast but was told at least a twenty minute wait just to be seated. Not ever coming back.
We were meeting family and decided to meet for drinks. The bar that was supposed to be open did not open for several hour late. Now we just tried to have breakfast but was told at least a twenty minute wait just to be seated. Not ever coming back.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
4
Alan
12 de jul. de 2026
·
Hospedou-se por 1 noite
The room was clean but the service was awful. They no longer offer room service but we were told we could call in an order for pickup. Then when we tried the lady told us we would have to come down to order and wait for it. We went to the restaurant and had to wait for a table to be cleaned then after 15 minutes no one waited on us so we left.
The room was clean but the service was awful. They no longer offer room service but we were told we could call in an order for pickup. Then when we tried the lady told us we would have to come down to order and wait for it. We went to the restaurant and had to wait for a table to be cleaned then after 15 minutes no one waited on us so we left.
10
Heinrich
12 de jul. de 2026
·
Hospedou-se por 1 noite
Service
Service
4
Jennifer
5 de jul. de 2026
·
Hospedou-se por 2 noites
We had a terrible stay (after other fine stays) at this hotel recently. First, we weren’t able to check in until 5 pm. They “forgot” to text us that our room was ready after sitting in the bar for two hours. We only checked in because we went back to the front desk to inquire. Then, upon check in, our room smelled so strong of smoke that our eyes burned. We let the front desk know and the solution initially offered was to send a housekeeper to spray a strong smelling spray all over our room while we were in it. We again invited the staff back to our room to smell it (there was no change) and they declined. Rather, they said we could move rooms the next day. So we suffered through the first night and then moved. They did offer to discount our first night room but what we asked for was cancellation. We would have rather changed hotels to a less convenient location than be forced to stay in that clearly partied-in room (which is why we suspect it wasn’t ready for check in until so late, which means they knew they had an issue on their hands and were just hoping we wouldn’t say anything). The service was just beyond subpar - from check in to check out. We expect better for this price point of hotel. Our daughter attends college nearby and we will find other accommodations going forward. It is a shame there weren’t more hospitable staff to deal with unexpected issues. Excellent service could have kept us as customers even in the face of the problem.
We had a terrible stay (after other fine stays) at this hotel recently. First, we weren’t able to check in until 5 pm. They “forgot” to text us that our room was ready after sitting in the bar for two hours. We only checked in because we went back to the front desk to inquire. Then, upon check in, our room smelled so strong of smoke that our eyes burned. We let the front desk know and the solution initially offered was to send a housekeeper to spray a strong smelling spray all over our room while we were in it. We again invited the staff back to our room to smell it (there was no change) and they declined. Rather, they said we could move rooms the next day. So we suffered through the first night and then moved. They did offer to discount our first night room but what we asked for was cancellation. We would have rather changed hotels to a less convenient location than be forced to stay in that clearly partied-in room (which is why we suspect it wasn’t ready for check in until so late, which means they knew they had an issue on their hands and were just hoping we wouldn’t say anything). The service was just beyond subpar - from check in to check out. We expect better for this price point of hotel. Our daughter attends college nearby and we will find other accommodations going forward. It is a shame there weren’t more hospitable staff to deal with unexpected issues. Excellent service could have kept us as customers even in the face of the problem.
10
Marco
4 de jul. de 2026
·
Hospedou-se por 1 noite
Beautiful Hotel. Excellent service. Great amenities
Beautiful Hotel. Excellent service. Great amenities
10
Tariq
4 de jul. de 2026
·
Hospedou-se por 3 noites
it was great
it was great
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:30
Antes de 12:00
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Preços para próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-11-03: 438.4923351780396USD
- 2026-11-04: 399.1911173744812USD
- 2026-11-05: 234.37703518188476USD
- 2026-11-06: 663.7925700504151USD
- 2026-11-07: 340.4518370260315USD
- 2026-11-08: 158.9453525910187USD
- 2026-11-09: 166.22968719107055USD
- 2026-11-10: 314.22682063031004USD
- 2026-11-11: 175.170684USD
- 2026-11-12: 249.72821080029297USD
- 2026-11-13: 320.0946421337891USD
- 2026-11-14: 319.91555833514406USD
- 2026-11-15: 191.921787074234USD
- 2026-11-16: 158.9453525910187USD
- 2026-11-17: 229.81718335128784USD
- 2026-11-18: 214.14387278279114USD
- 2026-11-19: 156.6680995682373USD
- 2026-11-20: 166.18757200000002USD
- 2026-11-21: 161.68952224189758USD
- 2026-11-22: 101.02458560718537USD
- 2026-11-23: 143.61243317118073USD
- 2026-11-24: 139.5952984590378USD
- 2026-11-25: 151.64669402850342USD
- 2026-11-26: 185.27668500000001USD
- 2026-11-27: 186.399574USD
- 2026-11-28: 170.679128USD
- 2026-11-29: 145.6109600463867USD
- 2026-11-30: 151.590015USD
- 2026-12-01: 148.6338472778778USD
- 2026-12-02: 149.67831429678344USD
- 2026-12-03: 145.48888082084656USD
- 2026-12-04: 231.98930260173034USD
- 2026-12-05: 214.91651005949402USD
- 2026-12-06: 181.59271948654174USD
- 2026-12-07: 193.44098379167175USD
- 2026-12-08: 221.97628742025756USD
- 2026-12-09: 202.8651059230652USD
- 2026-12-10: 179.76660274565126USD
- 2026-12-11: 170.71802201290893USD
- 2026-12-12: 177.75804395654296USD
- 2026-12-13: 164.3333213519745USD
- 2026-12-14: 168.71950370466615USD
- 2026-12-15: 152.65098199002077USD
- 2026-12-16: 154.65954077912903USD
- 2026-12-17: 170.286178532135USD
- 2026-12-18: 173.74882511839294USD
- 2026-12-19: 177.8785639947815USD
- 2026-12-20: 171.37082460842896USD
- 2026-12-21: 147.62955931636048USD
- 2026-12-22: 145.48888082084656USD
- 2026-12-23: 123.92349567606354USD
- 2026-12-24: 168.71950370466615USD
- 2026-12-25: 168.71950370466615USD
- 2026-12-26: 163.69808103100587USD
- 2026-12-27: 156.25136821054076USD
- 2026-12-28: 140.5995778535919USD
- 2026-12-29: 165.70665695404054USD
- 2026-12-30: 198.06030748077393USD
- 2026-12-31: 216.91502836773682USD
- 2027-01-01: 212.90793413645935USD
- 2027-01-02: 198.84798834484863USD
- 2027-01-03: 175.7494851674347USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 21 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito e cartões de débito. Não são aceitos pagamentos em dinheiro.
- Quartos com isolamento acústico não estão garantidos
- A acomodação afirma que segue as orientações de limpeza e higienização indicadas por CleanStay (Hilton).
- O restaurante desta propriedade serve almoço de segunda a sexta, das 11h às 16h30.
- Acesso à piscina permitido entre 6h e 22h.
- É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
- Até 2 crianças de até 17 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- Não há necessidade de carro para o transporte de/para a propriedade.
- Há possibilidade de check-in sem contato e check-out sem contato.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
Há restrições de altura no estacionamento.
- Taxa de café da manhã feito na hora: USD 12.00 por pessoa
- Taxa para internet sem fio no quarto: USD 4.95 por dia (os preços podem variar)
- Taxa para internet sem fio em áreas comuns: USD 4.95 por dia (as tarifas podem variar)
- Taxa para estacionamento com manobrista: USD 55 por dia (privilégios de entrada e saída)
- Taxa para animais de estimação: USD 75 por acomodação, por estadia
- Animais de serviço são isentos de taxas
- Taxa de check-in antecipado: USD 50 (opção sujeita a disponibilidade).
- Taxa de check-in tardio para check-in após 23h30.
- Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
- Taxa para berço: USD 25 por estadia
- Taxa para cama dobrável: USD 75 por estadia
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Sauna
Elevador
Centro de negócios
Funcionários multilíngues
Cofre
Salas de reuniões
Serviços
Centro de negócios
Elevador
Funcionários multilíngues
Cofre
Salas de reuniões
Serviço de lavanderia
Ballroom
Armazenamento de bagagem
Check-in/check-out expresso
Business Center (24-hour)
24-Hour Front Desk
ATM/Banking
Banquet Hall
Conference Space
Fireplace in Lobby
Wedding Services
Well-Lit Path to Entrance
Atividades
Campo de golfe (na proximidade)
Fitness Center (24-hour)
Full-Service Spa
Hiking/Biking (nearby)
Pool Cabanas (surcharge)
Pool Sun Loungers
Spa Treatment Room (s)
Geral
Sauna
Toalhas
Assistive Listening Devices Available
Braille or Raised Signage
Breakfast Available (surcharge)
Coffee/Tea in Common Areas
Food and Water Bowls
Smoke-Free Property
Stair-Free Path to Entrance
Valet For Wheelchair-Equipped Vehicle
Wheelchair Accessible (Limited)
Wheelchair Accessible Path of Travel
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Estacionamento
Parking (Covered)
Parking (Secured)
Parking (Valet) (surcharge)
Internet
WiFi (surcharge)