Residence Inn Pittsburgh Cranberry Township

The hotel is really starting to show its age. There was a broken lamp in our suite and the gas fireplaces no longer work. The hotel was clean, but I was disappointed overall.

The AC in our room didn’t work, We didn’t feel like changing rooms after we had settled and gotten groceries and luggage away, But then our sheet kicked up and revealed how unhygienic our mattress was. It looked like a crime scene and was disturbing that guests would but charged to sleep on something like that. We changed rooms at that point and I made sure the mattress was clean and AC worked in the new room, After moving everything I wanted to shower only to not have body wash or conditioner in my shower, and our door lock was broken everytime we left or entered our room we had to fight the lock to shut the door. We couldn’t watch tv or sleep cause we could hear people above us. Definitely the worst experience I’ve had at a hotel.

The breakfast was great. I was in room 107 and as soon as I opened the door could smell it from. The bacon was great on both days. They were quick to restock the food when it ran out.

I’ve been to the same brand of hotels in different areas prior to this stay… I was honestly expecting a much cleaner, more updated hotel. A lot of places/surfaces within our hotel rooms were dirty or dusty. ( we stayed in a 2 bedroom suite. Staff was all very friendly, and the breakfast was good.

Hotel and staff are great! So friendly and accommodating. Love that they have a kitchen, free breakfast and coffee all day and they provided a free rollaway bed as well as a late check out! We will definitely stay here again!