Red Roof Inn & Suites Hermitage

I needed a place to stay overnight and booked here for around $70 on a Saturday into Sunday morning. A no-frills place that could use a little work, but check in was easy and the room was clean, The bed was soft and the pillows a bit hard. Shower was excellent (which for me, is all that matters) and the shower head had LEDS in it…never seen that before!! 😊😊

The guy at the desk was very friendly and helpful.

I was very disappointed in my stay. We did not even have towels or hand towels or washcloths. The shower curtain did not even fit correctly so water was all over the floor Just the overall appearance of the hotel was not good and very disappointed in the lack of cleanliness

I reserved two rooms I reserved and had confirmed on line were unavailable. The reason for the booking mix up did not make sense. Essentially I was told that Expedia does not have access to the number of rooms available,and ZI should have booked directly with the hotel.

There is no employees after 11 pm my husband and i got locked out of our room after our key card stopped working we were stuck in the lobby from 1130pm till 340am