費城霍舍姆威爾士路美洲長住套房飯店

Breakfast was advertised but it was nothing more than a choice of pre packaged snacks. No ice machine available. Small tv. Hallway smelled like smoke. No coffee pot in the room.

Location good . Cleanliness decent. Relatively safe . Good parking

Staff is very friendly and helpful but bathroom needed to be updated. Shower curtain was falling down and patched drywall not painted. Elevator never worked. You have to ask for everything for the room( coffee pot, towels, pots and pans and silverware).

There is no common area to sit and visit with friends or other travelers. There is only 1 chair in the room to sit in, and for the first 2 days there wasn't any desk chair to sit at the desk. The elevator made some very unnerving noise when stopping at the 3rd floor and the lobby.

Very friendly and helpful staff, shopping is 1-2 blocks away, free parking and wi-fi

A decent place to stay the night while on a business trip . Plenty of parking and Adequately clean.

Was not bad for the price, it was in a quiet area which was good with lots of shopping options. The room was standard nothing fancy, it was clean for the most part. There are a lot of homeless people living there but it really was not an issue for me I felt safe. Door keys never work but staff was helpful with that. The place needs a bit updating but I was only in town for a few days so it worked for me. Dog friendly was a plus!

Front desk staff was lovely. Check in efficient. The room was clean. There was no ice machine available. The room had a large soaking tub, but the drain closure was broken. Would have loved to be able to soak after a very long day. Drove to WaWa for ice. Also, the location is well hidden. It’s off the main road on a small street the winds between two shopping centers. There’s no signage on the main street. Two separate GPS (car & phone) could only get to the street in front of the shopping centers. Difficult to find in daylight, drove past the entrance multiple times after dark. Needs signage.

They don’t have any ice. When I checked in I wanted a soda and needed ice to cool the ones in my car. It was 85* outside. Their answer was to fill the ice trays in my room and i’d have ice by morning. what a joke. by the time ice was available i was checking out. For $69.99 they could buy a countertop Igloo ice maker as a courtesy to the few guests that request ice. It’s better than suggesting I go to a local convenience store to get ice.

The evening manager was so friendly. Then I asked where the ice machine was and she said they didn't have one. Next she ducked away into the employee lounge and filled a large cup with ice for me. So anxious to please...

The first room was dirty, and very dingy! I pulled the sheets back and an earring was just laying there. The tub was filthy, and the room had an odor! The 2nd room was a little better, but as I was trying to settle in, the attendant told me he could not sell me that particular room for some kind of reason. The third room was the better out of the rooms offered, but it was still just too much to have to go through. The attendant was very nice, and tried to be as accommodating as he could within his capabilities. The attendant was the ONLY staff member in the building, and he informed me he’s actually maintenance, but no other department employees showed up to work, so he had to do everything. While he was checking me in, some other guests came down and complained about dirty cups being all over their room. I would NEVER come back to stay at this hotel ever again!

This location is filthy. There was dirt everywhere, roaches crawling out from under the refrigerator, hair all over the bathroom floor. We immediately left and found another hotel.

Dirty - entire room & bathroom! Checked out 30 minutes after check in!

This Hotel was absolutely filthy! As soon as you enter in to the lobby, the floor was covered in dirt. As you walk back the hallway to the rooms on the first floor the odor that comes from the "trash room" smells like dumpster. The room was also filthy. Bathroom sink had mold/mildew around it. Lastly the bed sheets appeared to be unchanged as there was dirt, crumbs, and PUBIC HAIR. We reufused to stay under these conditions.

It was awful. They assigned me a room in which someone else was already in. I go back and tell front desk and they assigned a different room. This room was a disgrace. All around filthy. The freezer and fridge was so dirty and the microwave as well. It looked like it was old blood in the freezer. I left and told them I wanted a refund.

This hotel was terrible it took the front desk person 10 mins to check me. The key that I was provided took 3 swipes before it worked. Entering the room it was very nasty. Didn’t have any toilet paper I had to ask for toilet paper and a wash cloth and I was told it should be in my room. I had to clean the tub out and sink off before use. The refrigerator had filth on it the floors appeared to have spills on it that dried. The bed had a horrible noise when sitting on it or moving around. Maintenance was rude about entering my room in the morning about putting in a new tv in and when I told him no he could wait for me to check out he argued with me about it. The window panel appeared to be broken. Not to mention it was loud people stomping above me. And my receipt showed the person who checked me in signed a squiggly line on the check in forms where it said merchant signature.If I didn’t have work in the morning and they didn’t hold on to more funds than Expedia initially said I would gotten another room somewhere else.

Bed were terrible the room had a bad smell and the bathroom was not clean and had dirty towels.... Will never stay there again!!!

No amenities in room. Not even extra toilet paper. Room floor very dirty. Furnishings looked like a thrift store.

This was the most disgusting hotel I have ever set foot in. We went into the squalid room, looked around, and checked out. Paint was peeling off the walls, the refrigerator looked like it hadn't been cleaned in 5 or six years. (And that was on the outside.) The sheets and pillow cases were objectionable. How in the world could you offer this horror show on your site?

Room smelled and was dirty

Very run down...room needed repair in the bathroom...you sit on the end of the bed and it would flip up...didnt feel comforable putting things anywhere

Had some issues with the plumbing in the kitchen and bathroom faucets. They would leak whenever i turned them on

The staff was nice, and room was comfortable, but the noise level of the surrounding area of our room was a bit distracting and made it hard to fall asleep. I could hear the plumbing, the people talking in hushed tones, weird creaking from the walls. It ceeeped me out.

Noise and disturbances from other rooms. Thin walls.

The kitchen that was advertised as having everything we needed including cookware and dishes had nothing we needed unless we went to the desk to ask for it. When my partner went to ask, there was no one at the 24/7 desk, so he had to wait a decent amount of time for someone to come back. This also happened at check in and check out. When he asked for dishes and cookware like the little sign on the counter instructed, they had to go searching for things because they didn’t even know if they had it. The bed was broken. It lifted up if you sat on the end. However, it was being replaced the next day, People came and knocked on the door twice at about 10 and about 10:30, trying to replace the bed. We had an 11:00 check out. There was a table to eat at (to go with the kitchen in the suite), but there were no chairs. Just the single office chair. We had to bring in a camping chair from the truck to be able to eat together. One of the lamp lights was burnt out. The toilet took multiple tries to flush. While not really available, most staff seemed friendly and polite.

The wait staff was very friendly and helpful. The coffee in the morning was good, but if you didn't get there before 8, the muffins and cereal bars were gone...the vultures are thorough. The Internet is a bit sluggish, but worked enough to accomplish your task. The bed was pretty firm, which was ok for me, but if you like a soft bed, you may want to call ahead to see if they have a room with a softer variety. It has a great location, with plenty of restaurants and businesses to get anything you need (including a Wawa right around the corner). If you are looking for a sports bar with a nice selection of grub and drink, try Miller's Ale House, about 2 miles down the road.

The wifi didn't work.

You get what you pay for. It was inexpensive. It was mostly clean, although the bedding had hairs on it that weren't ours. They need to include cleaning under the beds because there was a nice family of dust bunnies and other creatures underneath. The draining was bad. The toilet required multiple flushes to clear it. The sink also took several minutes after minimal use (like brushing teeth or washing hands). When they say grab and go for breakfast, it's literally 3 coffee urns/hot water for tea/hot chocolate, nutrigrain bars/prepackaged muffins and oatmeal you could make with the hot water. There is a WaWa across the parking lot if you want something more substantial. It certainly was adequate for the cheap price, but we've stayed at other comparably priced places that had continental breakfast and better plumbing. The people at the desk (Rick and Omega) were very nice though.

The walls are very thin and we were key up most of the night due to this but overall the place was clean and the front desk staff was extremely helpful and friendly.

I stayed here several years ago and the condition of the room itself was much better. The room was fine. However, the bathroom was in pretty bad shape. The tub faucet was so loose it was difficult to regulate the temperature. It felt as if it would fall off at any second. Also, the bathroom light fixture was missing the cover, exposing the harsh fluorescent light bulb. I would stay here again. I just hope they get some maintenance work done before next time.

Quick check-in process. Professional staff.

Booked reservation last night about 7 or 8pm for same night then The hotel turned me away saying overbooked. Had to find another, Awaiting my refind

Good quiet stay. Seems to be an older building that could def use a revamp. The lobby didn’t have anyone to check us on for de real mobs. Sake with check out, I ended up leaving the key in the box because no one was around. It took them three-four days to take off the $100 deposit they required off my credit card.

So angry. We got there at 9pm to check in and they said they had over booked and didn’t have a room for us. Now, driving 3 hours home:(

Upon arrival we waited 30 minutes just to get checked in because they weren't sure if they had enough rooms. They kept leaving the desk to check. Received my key cards and proceeded upstairs to my room only to have one card not work and although the other worked I couldn't get the door open. I had to go back downstairs and ask for assistance to get into my room. The room itself was nice and clean, but everything before that point was stressful and hectic.

The only problem is I haven't received my deposit in weeks

Chan is always ready and accommodating for our needs. Very pleasant to deal with.

I stay at this property often. Mainly, because of the location and the staff. They truly understand customer service.

Great staff

Check in staff amazing Room clean. Was charged deposit which after 4 days never returned

An easy walkable area to all sorts of places.

Good location for this property. Tucked away between restaurants and a supermarket.

Good location. Good value based on other hotels in the vicinity.

Location good . Cleanliness decent. Relatively safe . Good parking

Great location for shopping and eating.

The wait staff was very friendly and helpful. The coffee in the morning was good, but if you didn't get there before 8, the muffins and cereal bars were gone...the vultures are thorough. The Internet is a bit sluggish, but worked enough to accomplish your task. The bed was pretty firm, which was ok for me, but if you like a soft bed, you may want to call ahead to see if they have a room with a softer variety. It has a great location, with plenty of restaurants and businesses to get anything you need (including a Wawa right around the corner). If you are looking for a sports bar with a nice selection of grub and drink, try Miller's Ale House, about 2 miles down the road.

The property is in a good location. I usually walk to everything and everything I needed is close.

This property is in a great location. I walk a ton and the food options are great.

Front desk staff was lovely. Check in efficient. The room was clean. There was no ice machine available. The room had a large soaking tub, but the drain closure was broken. Would have loved to be able to soak after a very long day. Drove to WaWa for ice. Also, the location is well hidden. It’s off the main road on a small street the winds between two shopping centers. There’s no signage on the main street. Two separate GPS (car & phone) could only get to the street in front of the shopping centers. Difficult to find in daylight, drove past the entrance multiple times after dark. Needs signage.

Love the shops and restaurants. Walkable to everything. Great staff service

Breakfast was advertised but it was nothing more than a choice of pre packaged snacks. No ice machine available. Small tv. Hallway smelled like smoke. No coffee pot in the room.

2 huge dogs stayed in the room next to us. I know this because we checked in about the same time so I heard the room number. They were quiet throughout the night though. The elevator smelled horrible after they went up 1st. I was tempted to walk up the steps. And the breakfast was literally grab and go. And let’s talk about that shower curtain. The rod was shaped like a U. So the curtain dropped to the middle. I had to put a towel on the floor so it would catch the water. Smh. I will NOT be a returning customer.

There wasn’t any shampoo in the bathroom just tiny bar soap With the price i paid I can get another hotel brand with the same amount of money with hot buffet breakfast and toiletries

poor breakfast

Staff was very nice and attended my needs. Room appeared in process of renovation - refrig was painted shut. Had some trouble making tv work. FREE breakfast was a disappointment?

The wait staff was very friendly and helpful. The coffee in the morning was good, but if you didn't get there before 8, the muffins and cereal bars were gone...the vultures are thorough. The Internet is a bit sluggish, but worked enough to accomplish your task. The bed was pretty firm, which was ok for me, but if you like a soft bed, you may want to call ahead to see if they have a room with a softer variety. It has a great location, with plenty of restaurants and businesses to get anything you need (including a Wawa right around the corner). If you are looking for a sports bar with a nice selection of grub and drink, try Miller's Ale House, about 2 miles down the road.

Looks different then in pictures. The beds were very flimsy. No shower gel or conditioner. Had kitchen , but no dish soap, coffee maker or bucket for ice. No ice Maschine. There was no breakfast to speak of, just coffee and a small muffin/ granola bar to go. No where to sit. Way overpriced and questionable people staying there. It would have been ok if the price was 49.-, not 149.- !!!! Never again.we only stayed there because of heavy rain storms.

You get what you pay for. It was inexpensive. It was mostly clean, although the bedding had hairs on it that weren't ours. They need to include cleaning under the beds because there was a nice family of dust bunnies and other creatures underneath. The draining was bad. The toilet required multiple flushes to clear it. The sink also took several minutes after minimal use (like brushing teeth or washing hands). When they say grab and go for breakfast, it's literally 3 coffee urns/hot water for tea/hot chocolate, nutrigrain bars/prepackaged muffins and oatmeal you could make with the hot water. There is a WaWa across the parking lot if you want something more substantial. It certainly was adequate for the cheap price, but we've stayed at other comparably priced places that had continental breakfast and better plumbing. The people at the desk (Rick and Omega) were very nice though.

All the employees I had interactions with were so nice and helpful! But more specifically, the coffee was amazing! Definitely made us feel like we were in a home away from home.

Not as good as we expected based on others ratings. Breakfast is coffee and little muffins. Our mattress was replaced with new as we checked in, housekeeping had already left for the day so we had to make our own bed!