哈里斯堡赫爾希區IHG智選假日飯店

Indoor pool & hot tub, pool was cold and Hot was removed. Breakfast was terrible, same breakfast choices everyday.

The room itself was excellent. The people were friendly and welcoming. The building was under renovation so the pool, gym, and laundry were closed. The hallways smelled of wet paint. None of these things would really bother me but there was no warning so I was very surprised when I arrived. It may have affected my motel choice.

The property is in a quiet easy to find location, with plenty of parking spaces. The breakfast offers a wide variety of food options

It was clean and the staff were friendly. There was plenty of free parking and the breakfast was good. It was close to the amusement park and easy to get to and from there.

We had a wonderful stay! The hotel was very clean. The staff were incredibly friendly and welcoming, which made us feel right at home. My husband and I especially loved the breakfast—delicious food with the perfect vibe. Our kids had such a great time too, in the pool and with the arcade area. Thank you for making our stay so enjoyable!

Internet not too good, need to let customers know about the 50 dollars hold for room damage if any ahead of time or when they are booking not by surprise at the check in, parking is too limited, and make sure cleaners live some new toilet paper instead of half rolls 🙄

We booked this hotel for the indoor pool and hot tub. This property does not have a hot tub and the indoor pool was so cold you can’t use the pool. The listing needs to be updated to reflect current property amenities!

Property is being upgraded, so there is a lot of construction activity. Otherwise the stay was great. People were very friendly, pool was nice, breakfast was great.

It was small, as was the crowded pool, but otherwise it was what we were looking for.

property was nice clean and quiet. i love the gas station and restaurants around it.. I also like the fact that the outlets are 10 minutes away and a pool even though extremely small is included..

It was great, staff helpful ,rooms clean

For the price paid the hotel room was not that clean. I had to purchase cleaning products to wipes down the hard surfaces and bathroom. The bathroom had a lot of loose hairs and there roaches we sighted in the room. Overall it was an okay experience. The staff members were kind and pleasant. The lobby area was clean and smelled nicely. The hotel location is near a lot of restaurants and very close to the Hershey Park which was a major plus. My only major concern was the bugs and cleanliness of the room.

Everything was clean and updated

Clean ,convenient and near all attractions. Every food choice possible in walking distance

Clean and nice.

Hotel was filthy. Overdose with police upon arrival. Cockraoches in the bathroom. Holes in the walls, bathroom disgusting

Staff was very nice, but the room looked like it wasnt cleaned. Even had a used washcloth left in the tub. Never saw any house keeping the whole 3 days we were there.

The room was very clean. Staff were very friendly and helpful. Great hotel

Ants in room and walls and carpets in bad condition. Breakfast servers and room cleaning staff excellent. Front desk staff very professional.

The room had a dead Bugs on wall and wet tissue stuck to wall.

Nice folks working there. Noisy at night, but its near a theme park and land of chocolate, so its to be expected. Kids be kids.

Good customer service. My only complaint was how incredibly loud it was in my room.

Clean and comfortable. Breakfast is better than most complimentary breakfasts. Only problem is the hotel is 50yds from a train track. Multiple trains going thru in the night.

Uncomfortable hotel, I couldn't sleep due loudly fan and whatever equipment they have on the roof, I complained to the hotel, the only option they offered is to change the room, after changing the room, the annoying loud noise from the roof got worst. Also, the hotel is next to train track.

Shower water went cold after about 5 minutes, stayed on first floor and could hear staff carrying on around 10 pm, breakfast was good, room was nice

TV would not stop glitching and breakfast was mediocre for Hotel standards. Room was clean and comfortable.

Bed was good.

Really enjoyed our stay! Beds and pillows were very comfortable, the bathroom was clean and looked to have been recently refurbished, and the room had several outlets that were easy to reach. Pro-tip: if you get a room by the ice machines and are sound-sensitive, you may want to ask for another room. The machine are not in a space of their own; they are stationed in the hallways and are very very loud. I'm a heavy sleeper so it didn't bother me but if you sleep light or are bothered by noise, I would recommend asking for a different room if possible. Breakfast was disappointing, not many meat options and no kosher friendly meats. They offered cheese omelets and the usual continental breakfast: fruits, pastries, pancake maker, oatmeal, cereals, yogurt, hard boiled eggs, orange & apple juice, coffee, milk, etc. Overall, nice stay with friendly staff and great service!

The room was good size but there is little room for a cot. Be aware the cot is $15 extra and filled with springs. The room was nicely decorated. The ac worked fine at night but during the day it was quite humid. The breakfast was good and there was plenty. The new coffee machines worked well. The pool was clean. The towels are tiny, so consider bringing your own. Our shower was under what appeared to be a leak. There were mounds sticking out of the ceiling and the ceiling was molded and coming down. I reported it at check out. The clerk apologized and made a note. Accessibility to restaurants and gas stations as well as Hershey Park is fantastic.

Location is good for our trip, but hotel is located very near railroad tracks and noise is loud from passing trains.

This was by far one of the better customer service Holiday Inn hotel for me. The breakfast lady was very keen on keeping the food well stocked and made sure the tables were cleaned between use. The cleaning staff were nice when I asked for anything extra. Front desk service were a mix depending on who was there but it was fine. I do like they rent out board games to give my kids sometime extra to do. Breakfast options were fairly good though the pancake machine was broken on the first morning. The hotel was updated but you can tell that they didn't upgrade everything. The doors had cuts where they changed the locks and it creaked. Beds were a little too soft for me. But overall it was clean and family friendly and would stay again.

Michelle at the front desk was not helpful and put us in a dirty, smell room. She was totally rude and made me not want to ever stay in a holiday inn again. Jo Ann at the property switched my room to something cleaner and more acceptable. Jo Ann was great and accommodating. She is the reason that I may stay at another Holiday inn.

Breakfast was good parking was good. The staff were helpful and friendly. The room was clean.

Staff was all pleasant & easy to talk to. Was in town for a concert & enjoyed the location of this Holiday Inn Express!

The room was clean and neat, and well furnished. The bed was a bit stiff and springy. The staff was great and very welcoming. The free breakfast buffet was good, but not the best. The egg-white with vegetable omlettes were not the best and tasted funny. The rest of the selection was decent and enough for breakfast.

Customer service was excellent!

Everything was fine except the rude woman at the front desk when we checked in at 6pm. I said a friendly hello and her response was "ID with an address". Then she completely ignored me when I told her the sign on the desk saying "Tips Accetped" misspelled accepted. Then she have the instructions on the elevator,etc at 100mph monotone. NOT impressed.

Michelle at the front desk was wonderful and helped us after a tough night at another hotel. It was clean, comfortable, and quiet!

Staff was great which made for a great experience!

The front desk lady was rude to a customer. She didn't like what he was saying so she threw the pen down and stormed off like a toddler. The breakfast lady had an attitude because someone used all the milk. Stayed only due to the proximity to Hershey Park and the HIE brand.

Great hotel if you need to stay overnight after attending an event at the Giant Center or Hershey Stadium.

Very close to the park and every food stop you can think of. Close access to grocery store

It was clean and the staff were friendly. There was plenty of free parking and the breakfast was good. It was close to the amusement park and easy to get to and from there.

Very clean, and breakfast was decent. Great location to parks, food options and concert venue. Would definitely stay again.

Hotel was very nice, breakfast was great everyday. Very convenient to get to Hershey Park!

Close to Hershey Medical Center. Hospital rate is higher than Expedia rate.

Staff was friendly. Convenient restaurants close by. Hershey Park right up the road. There is a train that is close to the hotel but you don't really hear it.

Clean ,convenient and near all attractions. Every food choice possible in walking distance

good for family, very near to Hershey Park!

Love that coffee machine and coffee area. The breakfast was wonderful. Quick and easy to get to Hershey Park. All kinds of fast food, resturants, groceries etc near by. We paid extra for the top floor and it was the quietest hotel room I have EVER stayed at. This is getting saved as our go to when we go to Hershey Park.

Convenient location. Clean. Good breakfast options.

Everyone and everything was nice except the breakfast! Poor choices and even more poor quality

This was by far one of the better customer service Holiday Inn hotel for me. The breakfast lady was very keen on keeping the food well stocked and made sure the tables were cleaned between use. The cleaning staff were nice when I asked for anything extra. Front desk service were a mix depending on who was there but it was fine. I do like they rent out board games to give my kids sometime extra to do. Breakfast options were fairly good though the pancake machine was broken on the first morning. The hotel was updated but you can tell that they didn't upgrade everything. The doors had cuts where they changed the locks and it creaked. Beds were a little too soft for me. But overall it was clean and family friendly and would stay again.

TV would not stop glitching and breakfast was mediocre for Hotel standards. Room was clean and comfortable.

Friendly staff and clean rooms. Need to improve breakfast options.

Great breakfast and customer service! Room was comfortable and clean. Nice coffee an cookie bar. Would stay here again

The beds were comfortable. The food was good. I especially liked the fact that there was constant tea and coffee available for guests.

The room was clean and neat, and well furnished. The bed was a bit stiff and springy. The staff was great and very welcoming. The free breakfast buffet was good, but not the best. The egg-white with vegetable omlettes were not the best and tasted funny. The rest of the selection was decent and enough for breakfast.

Good breakfast selections. As described.

I loved that they had gluten free options at breakfast. Beds were pretty comfortable and staff were super nice.