費城-普魯士王皇冠假日飯店

Everything es good but outside need more lights it is very dark

Great place for a quick business trip. They even have a little gym which was nice. Will return.

Near KOP mall and easy to get everywhere. Good price. Bar was not open long.

Nice spot. Ice machine on 3rd floor was broken so had to down to 2.

Convenient for my travel purpose. Nice on site restaurant and bar with friendly staff.

Wish I would have booked my whole stay here! Only disappointed in that there was no pool

Lots of lights out in the parking lot.

Positive-The hotel staff was excellent- Cons- the restaurant and bar are closed on Mondays and we were not told, so that was disappointing. The hotel rooms and hallways are dated and the bathroom has no exhaust fan and the door does not close all the way or have a lock- there was a two inch gap on the bottom part of the door- shower not super clean- decent to stay at for a night but would not recommend for a longer stay- again staff was wonderful, property was lacking

Nice comfortable hotel. Check in was very easy and the staff very nice. So far my only negative is the elevators are dirty.

Very clean very comfortable stay. Restaurant downstairs. Good price.

The room was fine and check in was ok. For the price of the rooms I was shocked that the breakfast was not included in the price like most hotels nowadays. The hall way was dirty and smelly plus there was no ac in the hallways. We stayed 3 nights and asked for clean towels everyday and only got them once. I expected better from the Crown especially at $258.00 per night.

Room was clean but the hallways are filthy.

The carpet in the hallways was disgusting. It looks stained, old, and filthy. We had a room on the second floor and every single person who got off the elevator and walked down the hallway. We could hear every word they said. We saw that there were multiple college sports teams who had booked in the hotel. It seemed that we were placed in between the rooms of all of the college students. It was very loud. It was not beneficial for our family. The walls are very thin. We had booked with breakfast included. It was not worth it. Do not add the breakfast to your reservation. Personally, I would not book at this hotel again.

The customer service was great. The mattress on the bed was hard as a rock, there was a big hole in the blanket that my knee kept getting stuck in. At 0300 I thought I would try the pull out couch to sleep on but there were NO linens available in the closet or the drawers. In the am I went to shower and there was mold in the shower and a suspicious looking brown stain on one of the washcloths. I will not stay here again.

The bed linen had holes. The non-smoking room was filled with smell of tobacco. The carpet was stained. There was feces stains on bed sheets.

The carpets were old and dirty. The hotel was very basic for the price.

The hallway rugs look dirty and worn. Peeling wall paper in our bathroom

Wasnt happy with the hair in the shower. The thermostat doesnt let you control the fan. It turns off every 5mins if youre not constantly moving. Hallways are dark and smelly. Not likely to stay again. Front desk staff was nice. Other than that i did not enjoy the stay

I stayed here for the Taylor Swift Eras tour. It was pretty close to Lincoln Financial Field, only about 30 minutes. When you walk inside, it looks very new and updated. It has a nice convenience shop with drinks and snacks. Clearly they put all the budget into the lobby and conference rooms. My room was not good. It was pretty dirty. The shower had hair in it and hadn’t looked like it had been throughly cleaned in a while. The shower head was full of rust and mold. I wouldn’t shower in these showers barefooted, being a pair of sandals. The pull out sofa couch looked dirty and old and was way too big for that room, there wasn’t much room to walk around inside the room it’s self. It was very cramped. The carpet in the room looked old and dirty, so again, I wouldn’t recommend walking around barefooted. We only had a half used roll of toilet paper in the room when we arrived. The trash cans were dirty at the bottom. The iron was dirty and broken. I used Lysol on everything because it definitely needed it. I wouldn’t recommend this hotel.

Carpeting throughout the hotel seemed worn, dirty. The room was very clean and comfortable.

The staff was very nice, the location was convenient, and the late bar/snacks was helpful, but I think the room could use an upgrade.

Wi- Fi is not good. Speed is so slow

Comfy beds. Water pressure a little low. Overall good stay.

All the pictures of the rooms are nice but actually not so updated. Bath doors that cant lock and only slides shut, beds are not so comfortable and makes sounds, room seem small with 2 queen beds, hallway are too dark seem scary. With all the negatives there are some good, very friendly staff and lobby is very cozy, comfortable, love the selections for breakfast (its free with the stay for us). the location is excellent and convenient (check the map). I dont think I will go back again unless the price is right.

This was a very nice hotel. The bed was comfortable. I wish there would have been a microwave but other than that, it was a great room.

Great staff but really loud rooms, super busy hotel.

Nicer than average the room felt smaller because of the strange bed angle

The air conditioning wasn’t all that. I had to go buy a fan but overall, the room was really nice and clean

It was a nice stay. The hotel was clean, the staff was very nice, and the breakfast was a nice affordable addition. In a great location if you’re looking for the mall. The only downside is that it can be very loud with guests in the hallway. I didn’t hear them as much in their rooms, but I did wake up a few times over the loudness in the hall. Would stay again if in the area.

Staff were amazing and helpful. Hotel is antiquated, and time for a makeover. The elevators are old, the carpet is dirty and the rooms do not even have a refrigerator. The faucets do not work and the shower is either scalding or ice cold. The next business travel this will be a pass.

We stay here often and are usually pleased with our stay. This stay wasnt as pleasant as the hvac unit in our room would turn on a d off throughout the night waking us up with its rattling. Wasnt too pleased this stay as.we stayed 2 nights visiting with family.in the area and not getting much peaceful sleep. As IHG MEMBERS we requested a later check out to.recover and were.denied. might have to reconsider staying again as we love it here typically but have witnessed a decline in quality over time.

Front desk staff were rude and unpleasant.

The staff was so rude. The women at the check out counter was extremely rude made conversation with everyone and never looked at me or said hello. She needs to be coached on her attitude. I will never stay here again. The hotel room was ok walking through the lobby all you could smell was pot smell. The room next to us was so loud and we were up most of the night. Not a family friendly hotel … do not recommend

Great experience! The location of the hotel and the cleanliness and comfort of the house are all very good! It is worth mentioning that we brought our children to attend a summer camp for 5 days. We forgot to order breakfast when we booked, and we had to pay a higher amount on site. As a result, the handsome guy Elijah at the front desk helped us solve it perfectly. Our whole family is very grateful to him. It is really great to have such an employee in the hotel!

The only thing we didn’t like is that house keeping knocked on our door twice on our last day before checkout. I never opened the door.. but knocked Once at 9am, asking if we needed service. Said no. Came back and knocked again at 10am. They said we thought we left. Checkout was at 11am. Just thought it was odd to ask if we need service when we’re checking out anyway. But overall a nice staff

Check in was smooth. Front desk staff was attentive. Very pleasant stay!!

The manager on duty checked us in and was super friendly and funny

Incredible staff, all very helpful and friendly; hotel is showing some signs of wear, but rooms were very clean; breakfast is normally an additional charge, but we were given tickets, greatly appreciated that; overall a wonderful stay and would do it againg

Friendly staff, quick to solve any issues.

Great staff

Room was clean, and quiet. Staff was professional. Like the fact that the mall was basically across the street. We picked this hotel because we wanted to do some holiday shopping. We had a great time. Highly recommend.

Good location if you want to have great shopping! Hotel is pretty good, very regular. Just don’t like small rooms. But basically it is great hotel!

Definitely a convenient location for shopping in the area. Lots of restaurants to choose from. The hotel was clean and comfortable.

Great location

Location

It was great to be so close to the King of Prussia Mall. Literally next door.

Nice room. Close to King of Prussia Mall.

Great location! Clean room! Friendly and easy check in process. Overall great value!!!

Great location to access dining, shopping and entertainment options!

Very easy check in process. Literally a 2 min walk to King of Prussia mall!!

The property was really clean, and Emil, was great and offered amazing service during our dining. All other staff were nice, approachable as well!

Convenient for my travel purpose. Nice on site restaurant and bar with friendly staff.

GREAT stay & friendly service. NICE bar area & food area.

Breakfast was included in my stay and it was better than most hotel breakfasts. That being said I wouldn’t pay what they were charging guests who didn’t have it included. There were a few lights out in the parking lot which made it dark. The shower was kind of small and could use a new shower head. Walls are thin. Lobby was nice.

Nice property. Should have better options for breakfast

I think I thing I management should look into is is improving the breakfast buffet. It tasted okay, but I would classify it as terrifically delicious for the $16 that we paid for it since it was not included in our room charge. The next day we decided to go eat breakfast at anothrinquire about

I didn’t like their breakfast. It was subpar at best. The eggs and potatoes were cold and the breakfast sausage was terrible.

Morning breakfast hot buffet was one of the best I’ve ever seen. It had real eggs which is really important for my family and I.

Friendly staff, great breakfast, abundant parking spaces

I had a business trip and stayed at the Crowne Plaza for the first time. I was working in the mall...very convenient! Front desk person was friendly and quick. Had dinner at the bar/restaurant ~ food was good. Buffet breakfast was delicious. Hotel was clean... could use a little updating but bed was very comfortable. Will stay here on my next trip.