懷奧米辛智選假日套房飯店 IHG 旗下飯店

We had a good stay the only small issue is that the pool is not heated and jacuzzi was out of order

Suite with separate bedroom was awesome. Availability of fitness center and pool was great. Good breakfast

I booked this property valentines weekend specifically for the pool and hot tub. They were closed for painting when we arrived. Poor planning for a romantic holiday weekend! Expedia gave a small credit and my information was left for the manager to contact me to discuss any type of refund but I never heard from anyone. Besides that, no concerns with the room.

The hotel is remodeling, and it was not shared prior to booking. A strong odor of paint was in the hallways and was noted in the room also. The stairways were dirty due to construction traffic and parking was extremely limited. The lobby area seemed to be the only area where the smell of paint was not noticeable.

The pool had scum in it and was cloudy. No regular sugar for coffee. Housekeeping cleaned room and didn’t replace wash clothes only leaving one clean one for two people. Towels had a yellow tint next to one that was white so I could see they were old. Had a handicap room and there was mildew/mold growing under the shower chair. Was very disappointed being that it was very expensive and a holiday inn in which I have never been disappointed with.

It was just ok swimming pool and hot tub closed two days after check in and hot tub had mold and pool also and jets did not work in hot tub it is the third time staying at this hotel with similar issues and each time i am told were getting ready to remodel each time and they never do i think its an excuse but the breakfast was ok i guess on a good note

Staff very friendly and efficient at check in and check out. Enjoyed the indoor pool and hot tub.

They were working on renovations and the elevator had a disconcerting note that it can break down but you had to use your cell phone to call the front office. There was a couple of black specks in the fold of the curtains. Dirt maybe? It wasn’t moving. So hopefully not bugs. Oh the bathroom is very small. Maybe why they are renovating.

all good but there were few parking spots due to big truck at the property

We booked this property because of the pool. I called ahead of time to make sure it was opened and heated. During check in we were informed the pool was closed for remodel. Very disappointed.

Check in was great. The room was clean. The staff greeted us each time we saw them. Breakfast was good. We will be back.

The hotel is showing its age the hallways carpet is filthy they need to redo the whole carpet throughout the hotel. The rooms was just ok but showing its age as well. The bathroom was smallest bathroom I ever been in in my life. You could barely close the door to the bathroom it was so tight. I will not stay there again. Staff was friendly though and the breakfast was ok.

Unclean rooms, dirty and potentially bed bugs in sofa bed.

Room was nice and big. Common areas are clean. The shower in the room however was filled with mold. The heat/ac units are exceptionally loud due to their age. And there was a faint smell of stale smoke from I guess when this used to be a smoking room? Or someone smoked in it recently.

Property felt old and dirty. The room had stains on the walls and ceilings.

The pool had scum in it and was cloudy. No regular sugar for coffee. Housekeeping cleaned room and didn’t replace wash clothes only leaving one clean one for two people. Towels had a yellow tint next to one that was white so I could see they were old. Had a handicap room and there was mildew/mold growing under the shower chair. Was very disappointed being that it was very expensive and a holiday inn in which I have never been disappointed with.

It was clean and comfortable. Lots of smoe smell in hallways. Breakfast was free but it wasnt great.

Excellent and affordable stay! Very friendly staff and they honored my request for a top floor room. It happened to be beside the elevator, but I never had any issue with any noise and the property seemed very quiet overall. Clean rooms, comfortable beds, good shower pressure and a good breakfast spread. Will stay here again!

Did like that our sheets were not changed and the towels were not replaced.

Very clean. Friendly staff

Place was clean and bed was comfortable and the room was big

Hotel felt and smelled old and dated. However, rooms were updated. Very loud - could people walking around their room upstairs and every person that walked by in the hallway

I stay in the suites the they have a living room and separate bedroom with a door

The bathroom was a little small for the three of us staying there. The outside door key access would not work for us and had to keep going around to get in the building

Nice large rooms at great prices

While it was a two night stay the doors were constantly slamming there is very little sound dampening. I was woken up multiple times with kids running through the halls in the middle of the night and doors slamming. I understand it is a hotel but people need to have some respect. I also think the hotel needs to work on sound dampening.

Room was very nice. The only thing that was bad is the bathroom. Very difficult to get in and out of shower tight fit. But overall very nice bed comfortable

Tiny bathroom but overall great stay

Shower door would not stay closed causing water to leak on floor. Air Conditioner was very noisy and vibrated. Morning breakfast was very convenient and good.

Quite pleased with the facilities. Beds and pillows were comfy. There’s a pool and hot tub which was nice. Location is off of any busy areas so it’s pretty quiet. I suggest you request the 3rd floor if you’re a light sleeper. The constant walking above you is pretty loud and bothersome. In short, great place for a weekend if you’re going to a venue nearby or for a pit stop to rest while traveling.

Would definitely recommend this hotel. Convenient, quiet and safe location. The staff was friendly and helpful. The room was clean and the beds were comfortable. Excellent breakfast, many options available. I appreciated the options, such a sugarfree, bacon and turkey sausage. An extra nice touch was upon checking out, we were asked if there was anything else they could do ie., directions or anything.

Check in was great. The room was clean. The staff greeted us each time we saw them. Breakfast was good. We will be back.

I booked this hotel because they showed pictures of a pool. When asked about it at check in, the lady said it’s been down for 3 months. I said I would have booked another hotel if I was aware of this. She said, “you can cancel and look for another hotel!” In an unfriendly manner.

Friendly staff gave personal recommendations on restaurants and places to checkout while there. Room are comfortable and clean. Priced right compared to other hotels

My check-in was supposed to be 3 PM. I arrived at 2:50 and I was not able to get in my room until 3:25. I had to be at a wedding by four and it was 20 minutes away. This was a big inconvenience because I had to rush around and get myself ready.

At check in the front desk check someone into my room with my name, how does that happen? After 30 minutes to fix that our room was 78 degrees no ac, had to go back to front desk for another room, the next morning my card was charged an additional room fee for another night, waited another 30 minutes to clear that up,

PROS: Hotel was clean & beds comfortable. Breakfast area was well stocked. CONS: Only one small elevator. The doors on the elevator closed quickly, almost not allowing enough time for a 3 rd person to enter. The bathroom is VERY small. You had to stand alongside the toilet in order to close the door. The hair drier only provide warm air. 2 outlets in the room did not work. Stayed 2 nights. The room was NOT cleaned after the first night. Beds were unmade, trash not emptied & linens not replaced. Had to go to the front desk to get fresh linens. Went to checkout around 9:00 AM. No one at the front desk. Asked a cleaning person, she contacted the front desk employee via phone. 2 front desk employees were outside at the time. I could not understand why no one was manning the front desk at the time guests were checking out.

The staff was very friendly and helpful. The rooms were clean and of nice size. I traveled with a 7yo and 11yo and there was plenty of room. The kids really enjoyed the buffet breakfast and were super excited with the pool.

Staff and accommodations were excellent! Breakfast area was spotless and staff member was extremely polite. Will book this location moving forward when travelling to the area.

Inexperienced staff. We booked 2 rooms thru Expedia. We showed the reservation email to the staff. But staff unable to spot 2 rooms . She said only one room is booked and asked me to call Expedia without checking anything. Later after 10 min of me trying to connect to Expedia, she said there is another room. So much inconvenience during checkin. Overall facilities at the hotel was good.

The Holiday Inn is a good solid hotel. Rooms were spacious, lobby and breakfast were good, lots of parking. It had a great location for our visit.

It was easy access to the places I wanted to go. Close to restaurants.

Located within walking distance of West Reading, a vibrant community

Nice and clean. Nice amenities. Nice staff. Beds pillows and linen were superior. Location was not near or walking distance to much, but our stay was comfortable and pleasant.

Great location close to everything.

Not a good location. Very noisy staff unhelpful the whole place smelled of cigarettes and weed. We left early it was that bad. I asked if we could get a refund or credit or anything, no care was given at all.

Our only complaint was the loud music coming from the Greek restaurant across the first 2 night we stayed. Very unprofessional and disrespectful to the hotel guest. We haven been staying since you opened, and do so several times a year but would confided going else where if this issue is not addressed. We come to relax and enjoy the area. Thank you.

Was there for one night. Convenient if you want to go to Santander Arena and take an Uber super fast. Hotel need update it looks old. The part that was amazing was the breakfast it was really good.

Close to airport, in a good neighborhood, good amenities, room was spacious, clean, great windows and easy access. Perfect for what I needed.

The area in which the hotel is located is a nice area and easily accessible to all common commerce. I would recommend this location.

Check in was great. The room was clean. The staff greeted us each time we saw them. Breakfast was good. We will be back.

Staff members were cheerful, professional and helpful--a big plus. The property looks, "old" as per my 9-y-o. Pool was uncomfortably cold, and we waited 20 minutes at breakfast for bacon that never apoeared.

We came down for the AMCA meet in Oley PA and had 3 rooms all of which were in great shape, very clean and quiet. We enjoyed the breakfast and have to give a big thumbs up to the gentleman who prepared the buffet. He did a great job and was diligent keeping up with the large crowd

The front desk staff was the nicest group of people. Great price for room and clean. Breakfast was wonderful too.

Friendly staff; excellent breakfast; nice pools!

Was disappointed in breakfast selections. They ran out of milk for cereal. Had to wait for coffee both regular and decaf. Thought bathroom was too small.

Excellent and affordable stay! Very friendly staff and they honored my request for a top floor room. It happened to be beside the elevator, but I never had any issue with any noise and the property seemed very quiet overall. Clean rooms, comfortable beds, good shower pressure and a good breakfast spread. Will stay here again!

Only complaint. We booked hotel for free breakfast. They advertised 6-10 am. My daughter had a softball tournament and needed to be at the field by 7 am. As of 6:40 it was not opened. We had to quickly leave and buy food on way to field.

Excellent breakfast, super polite and attentive staff. Hotel was clean and well taken care of.

Property is undergoing renovations and my room was completed and nicely done. Common area under construction so breakfast limited to cold items in the foyer. Located in business park area so nothing nearby. Room was basic, comfortable and clean.