Marriott's Grande Ocean

This place is seriously dated and it's a real shame as it has lots of potential but lacking any leadership with management and ownership. My experience at check-in was cold and painful and after an email a week ahead of time and 2 calls asking for a pack n play I finally had to go back to the front desk and speak to a supervisor. Then after 2 failed attempts with the ones that were delivered the manager had to come to the room and setup the third one. All in all this wasted 3hrs of my time. Further, due to something to do with their cable provider, not all channels were available and the wifi was awful. It barely worked. Overall it's not worth the monry you pay as the hygiene of the place is very poort. The gym felt as if it had not been cleaned in weeks. I mentioned this twice during my stay and it was never cleaned. House keeping comes every other day and it was a joke. The rooms should be cleaner. Again, a bunch of painful small things that doesn't make this stay worthwhile.

Condo was spotless, grounds were stunning, amenities were awesome! Loved our getaway here!

Clean room. Nice amenities. Extra charge for parking was not very much appreciated

The room was clean. The hot tubs were awesome even during the cooler weather!

Great room and amenities. Unfortunately, we had a poor experience with the front desk at checkout. Took 5 stars directly to 3 .