The hotel was clean which is why I gave 3 stars. The mattress was cheap and we could feel every spring in it when sitting on it or laying on it. My husband ended up sleeping on the couch during our stay. When we asked the staff if there were other rooms with different mattresses, we were told all of them are the same. We asked for a mattress topper and they didn’t have any. We spoke to another staff member who asked us how our stay was going and expressed the issue with the mattress. She advised she would have a house keeper bring us extra down comforters to make it more comfortable but that never happened. The hotel states that it has a bar, which it does, but the bar was not open and we were told it won’t be open at all. The breakfast was not good. The eggs, potatoes and sausage tasted like microwaved leftovers. One of the worst hotel stays we have had in a while. Highly recommend booking Holiday Inn Express just a few miles from this hotel. We stayed there a few weeks ago and had a much better experience!
The hotel was clean which is why I gave 3 stars. The mattress was cheap and we could feel every spring in it when sitting on it or laying on it. My husband ended up sleeping on the couch during our stay. When we asked the staff if there were other rooms with different mattresses, we were told all of them are the same. We asked for a mattress topper and they didn’t have any. We spoke to another staff member who asked us how our stay was going and expressed the issue with the mattress. She advised she would have a house keeper bring us extra down comforters to make it more comfortable but that never happened. The hotel states that it has a bar, which it does, but the bar was not open and we were told it won’t be open at all. The breakfast was not good. The eggs, potatoes and sausage tasted like microwaved leftovers. One of the worst hotel stays we have had in a while. Highly recommend booking Holiday Inn Express just a few miles from this hotel. We stayed there a few weeks ago and had a much better experience!
