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Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mountain by IHG

113 $US

/nuit

Moyenne pour septembre

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mountain by IHG - Image 1

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mountain by IHG - Chambre

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mountain by IHG - Chambre

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mountain by IHG - Réception

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mountain by IHG - Piscine

Sélectionnez les dates pour voir les prix et les disponibilités

113 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mountain by IHG, les prix par nuit s'élèvent en moyenne à 94 $US pendant le mois le moins cher (décembre) et à 132 $US pendant le mois le plus cher (octobre), sur la base des 12 derniers mois.

Prix moyen par nuit à Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mountain by IHG selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	106 $US
février	108 $US
mars	116 $US
avril	121 $US
mai	124 $US
juin	127 $US
juillet	112 $US
août	107 $US
septembre	113 $US
octobre	132 $US
novembre	116 $US
décembre	94 $US

Le plus cher : octobre (env. 132 $US)

Le moins cher : décembre (env. 94 $US)

À propos de cet établissement

Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine couverte et un centre de fitness.

Équipements

Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine couverte et un centre de fitness.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires, un service de départ express et une réception ouverte 24 h/24. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Repas

Un petit déjeuner buffet gratuit est servi tous les jours de 06 h 30 à 09 h 30.

Chambres

Avec un ameublement personnalisé, les 92 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision à écran plat. Votre chambre est équipée d'un lit avec surmatelas préparé avec de la literie de qualité supérieure. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et des chaînes par câble assurent votre divertissement. Les salles de bain comprennent un ensemble douche/baignoire et un sèche-cheveux.

Emplacement

Se trouvant à Chattanooga (Vallée du Belvédère), Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG est à moins de 10 minutes en voiture de Ruby Falls (cascade) et de Funiculaire Lookout Mountain Incline Railway. Cet hôtel se trouve à 10 km de Chattanooga Choo Choo Historic District et à 10,6 km de University of Tennessee at Chattanooga.

À proximité

Grottes de Raccoon Mountain(2.6 miles)
Tennessee River(2.9 miles)
Reflection Riding Arboretum and Nature Center(3 miles)
Ruby Falls (cascade)(3.2 miles)
Maison musée Cravens House(4 miles)
Point Park (réserve naturelle)(4 miles)
Musée International Towing and Recovery Hall of Fame and Museum(4.2 miles)
Funiculaire Lookout Mountain Incline Railway(4.3 miles)
Brasserie Moccasin Bend Brewing Company(4.3 miles)
St. Elmo Park(5.4 miles)
Spiritualist Campground - Natural Bridge(5.6 miles)
Erlanger Park(5.7 miles)
Jane's Garden(5.7 miles)
Brasserie Chattanooga Brewing Company(5.7 miles)
Stade Finley(5.8 miles)
L'aéroport principal le plus proche est : Aéroport de Chattanooga Metropolitan (CHA)(17.6 miles)

Parking
Piscine
Chambres non-fumeurs
Centre d'affaires
Ménage
Cyclisme

Emplacement

3710 Modern Industries Parkway, Vallée du Belvédère, Chattanooga, Tennessee, États-Unis d’Amérique

Grottes de Raccoon Mountain (2.6 miles)

Tennessee River (2.9 miles)

Reflection Riding Arboretum and Nature Center (3 miles)

Ruby Falls (cascade) (3.2 miles)

Maison musée Cravens House (4 miles)

Point Park (réserve naturelle) (4 miles)

Plus d'informations sur l'emplacement

Options de chambre

6

Chambre Standard, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

Climatisation

Wi-Fi (gratuit)

Lits pliants ou supplémentaires (gratuits)

5

Suite, 1 très grand lit et 1 canapé-lit (Wet Bar)

Détails de la chambre

1 Très Grand Lit Double

et

1 Canapé-Lit

Couchages 4

Climatisation

Wi-Fi (gratuit)

Lits pliants ou supplémentaires (gratuits)

6

Chambre Standard

Détails de la chambre

1 Lit Simple

Couchages 2

Climatisation

Wi-Fi (gratuit)

Lits pliants ou supplémentaires (gratuits)

5

Chambre Standard, 2 grands lits

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

Climatisation

Wi-Fi (gratuit)

Lits pliants ou supplémentaires (gratuits)

5

Suite, plusieurs lits (Dry Bar)

Détails de la chambre

2 Grands Lits Doubles

et

1 Canapé-Lit

Couchages 6

Climatisation

Wi-Fi (gratuit)

Lits pliants ou supplémentaires (gratuits)

4

Chambre Standard, 1 très grand lit, en angle

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

Climatisation

Wi-Fi (gratuit)

Lits pliants ou supplémentaires (gratuits)

6

Chambre (Specialty)

Détails de la chambre

1 Lit Simple

Couchages 2

Climatisation

Wi-Fi (gratuit)

Lits pliants ou supplémentaires (gratuits)

Avis des voyageurs

8.2

Très bien

Basé sur 1 004 avis vérifiés

Qui séjourne ici ?

Affaires

25%

Couples

27%

Familles

40%

Groupes

3%

Solo

2%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mountain by IHG, les voyageurs soulignent souvent le personnel accueillant, l'accès facile à l'autoroute menant à Lookout Mountain, ainsi que des chambres généralement propres et confortables, mais signalent également un entretien irrégulier, des problèmes de maintenance récurrents et un bruit perceptible provenant de l'autoroute.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mountain by IHG, les voyageurs soulignent souvent le personnel accueillant, l'accès facile à l'autoroute menant à Lookout Mountain, ainsi que des chambres généralement propres et confortables, mais signalent également un entretien irrégulier, des problèmes de maintenance récurrents et un bruit perceptible provenant de l'autoroute.

Les commentaires sur le petit-déjeuner sont mitigés : certains le décrivent comme excellent et bien garni, tandis que d'autres le trouvent limité ou mal géré, avec des machines cassées et des articles manquants. Les équipements suscitent des remarques sur une petite piscine intérieure fraîche et des problèmes occasionnels avec l'ascenseur, tandis que le stationnement est facile. Dans l'ensemble, vous bénéficierez d'une étape pratique avec un confort correct, mais avec un entretien variable et un potentiel de nuisances sonores.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients mentionnent une petite piscine intérieure souvent froide et parfois trouble, ainsi que des problèmes occasionnels avec l'ascenseur ; le stationnement est facile.

Avis de voyageur à ce sujet

10

Jack

3 mai 2024

·

A séjourné 1 nuit

Ample FREE parking. Lobby seemed clean and modern. Room quite nice. Comfy chair. Air conditioner was working well. Price was reasonable.

Ample FREE parking. Lobby seemed clean and modern. Room quite nice. Comfy chair. Air conditioner was working well. Price was reasonable.

8

DONNA

17 juin 2024

·

A séjourné 2 nuits

The floors near the elevator are sticky and dirty. One of the two elevators was out of service. The hotel was very busy/full. This morning, there was no breakfast because the cook did not show up. There was some yogurt, sweet rolls, but no coffee or hot water for tea. The front desk offered me a refund but since I booked through Expedia I have to contact Expedia and they will have to contact the hotel to arrange a refund for not having a breakfast. One big reason we stay at Holiday Inn Is for the breakfast which is convenient and good.

The floors near the elevator are sticky and dirty. One of the two elevators was out of service. The hotel was very busy/full. This morning, there was no breakfast because the cook did not show up. There was some yogurt, sweet rolls, but no coffee or hot water for tea. The front desk offered me a refund but since I booked through Expedia I have to contact Expedia and they will have to contact the hotel to arrange a refund for not having a breakfast. One big reason we stay at Holiday Inn Is for the breakfast which is convenient and good.

10

Kathy

22 juin 2025

·

A séjourné 2 nuits

The pool wasn’t up to par. It was kind of green.

The pool wasn’t up to par. It was kind of green.

8

KEVIN

6 mai 2023

·

A séjourné 1 nuit

Nice hotel, decent hot breakfast. Decent pool. Not a bad stay

Nice hotel, decent hot breakfast. Decent pool. Not a bad stay

10

Corey

14 juil. 2025

·

A séjourné 1 nuit

The pool was small and cloudy but the rooms and hotel where immaculate

The pool was small and cloudy but the rooms and hotel where immaculate

8

melvin

1 juil. 2024

·

A séjourné 1 nuit

Breakfast was fresh, large selection, peson on duty to refresh items and clean up any spills. La quinta in knoxville had front desk person, tasked with other tasks managing breakfast whick was a disaster.

Breakfast was fresh, large selection, peson on duty to refresh items and clean up any spills. La quinta in knoxville had front desk person, tasked with other tasks managing breakfast whick was a disaster.

10

Kayla

17 févr. 2025

·

A séjourné 1 nuit

Everything was great except the indoor pool was freezing! 😂

Everything was great except the indoor pool was freezing! 😂

8

jeanne

17 mars 2024

·

A séjourné 2 nuits

i changed to the holiday inn because of the in door pool.but the water was so co ld we could not go in. i asked the lady at the deck and was told that the heat was on. i would like to see her get in it. so i paid more for something i could not use. we will not stay there again

i changed to the holiday inn because of the in door pool.but the water was so co ld we could not go in. i asked the lady at the deck and was told that the heat was on. i would like to see her get in it. so i paid more for something i could not use. we will not stay there again

6

Matthew

27 juil. 2023

·

A séjourné 1 nuit

We just stayed for one night in room 403 on our road home to Disney. It was right off the interstate which made getting off and back off the road easy. The elevator was a bit shaky but I only had to use it twice. Once to get to my room and once again to check out the next morning. I was able to get dinner door dashed right to my hotel room. We did have some shaking in the room from our arrival until around 1 in the morning . I think maybe guests in another room near us were jumping or something. I initially thought it might be from the elevator but we didn’t feel it at all the next morning and the elevators were constantly going. It seemed clean and well maintained. The shakiness of the elevator and the jumping from a near by room were my only complaints. Staff was friendly breakfast was a typical hotel breakfast. The shower and toilets worked fine. It was good for a one night stay.

We just stayed for one night in room 403 on our road home to Disney. It was right off the interstate which made getting off and back off the road easy. The elevator was a bit shaky but I only had to use it twice. Once to get to my room and once again to check out the next morning. I was able to get dinner door dashed right to my hotel room. We did have some shaking in the room from our arrival until around 1 in the morning . I think maybe guests in another room near us were jumping or something. I initially thought it might be from the elevator but we didn’t feel it at all the next morning and the elevators were constantly going. It seemed clean and well maintained. The shakiness of the elevator and the jumping from a near by room were my only complaints. Staff was friendly breakfast was a typical hotel breakfast. The shower and toilets worked fine. It was good for a one night stay.

10

Teresa

15 juin 2023

·

A séjourné 1 nuit

We stayed one night and we were happy all around. Friendliness, clean, quiet. Had every thing we needed, close to where we were going, places to eat, laundry facility, gym, free parking, free hot breakfast.

We stayed one night and we were happy all around. Friendliness, clean, quiet. Had every thing we needed, close to where we were going, places to eat, laundry facility, gym, free parking, free hot breakfast.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est variable : plusieurs commentaires font état de moisissures dans la salle de bain, d'odeurs de moisi, ou de cheveux et de taches sur le linge, tandis que d'autres ont trouvé les chambres et les parties communes propres.

Avis de voyageur à ce sujet

6

Angel

18 oct. 2025

·

A séjourné 1 nuit

Unclean Room & Poor Management My family and I booked a room that sleeps 6. When we arrived, the bathroom had mold stains in the shower ceiling, a permanent brown stain in the tub, and a strong stale odor in the room. We could not even shower in the bathroom. When I notified the front desk, the attendant casually said the stain was “from people working in the tub,” as if that made it acceptable. To their credit, they did eventually switch us to another room to accommodate us — however, the general manager’s people skills were extremely poor. She initially told us we would not be charged for the extra room, yet I later saw the charge pending on my bank account. When I brought it to her attention, her response was simply: “Oh, it’s gonna fall off.” There was no apology, no professional communication, and no reassurance — just a dismissive attitude. For the price we pay to stay here, cleanliness and respectful customer service should not be optional. The room conditions were unacceptable and the way management handled the situation was even worse. I would not recommend this hotel until they address both their cleanliness standards and their customer service training.

Unclean Room & Poor Management My family and I booked a room that sleeps 6. When we arrived, the bathroom had mold stains in the shower ceiling, a permanent brown stain in the tub, and a strong stale odor in the room. We could not even shower in the bathroom. When I notified the front desk, the attendant casually said the stain was “from people working in the tub,” as if that made it acceptable. To their credit, they did eventually switch us to another room to accommodate us — however, the general manager’s people skills were extremely poor. She initially told us we would not be charged for the extra room, yet I later saw the charge pending on my bank account. When I brought it to her attention, her response was simply: “Oh, it’s gonna fall off.” There was no apology, no professional communication, and no reassurance — just a dismissive attitude. For the price we pay to stay here, cleanliness and respectful customer service should not be optional. The room conditions were unacceptable and the way management handled the situation was even worse. I would not recommend this hotel until they address both their cleanliness standards and their customer service training.

8

Carl

5 mai 2025

·

A séjourné 1 nuit

The hotel is located close to the highway, which was real nice. There were some nice restaurants nearby. However, cleanliness in the bathroom was left wanting. There were some water stains on the floor under the sink. There was hair in the corner behind the door and there was mildew around the tub edge and walls. And also there was a yellow/orange dried puddle under the toilet where that screw goes to hold it down.

The hotel is located close to the highway, which was real nice. There were some nice restaurants nearby. However, cleanliness in the bathroom was left wanting. There were some water stains on the floor under the sink. There was hair in the corner behind the door and there was mildew around the tub edge and walls. And also there was a yellow/orange dried puddle under the toilet where that screw goes to hold it down.

2

Steven

13 août 2025

·

A séjourné 1 nuit

We stayed at this same hotel a couple of years ago, and it was fine. I dont know what happened but it was completely filthy and absolutely gross. Our bathroom floor had muddy foot prints on it and the shower looked like it had been worked on and never cleaned up after. We were exhausted and just wanted to rest and get out quick! Never again.. This hotel certainly not up to the standards we are use to!

We stayed at this same hotel a couple of years ago, and it was fine. I dont know what happened but it was completely filthy and absolutely gross. Our bathroom floor had muddy foot prints on it and the shower looked like it had been worked on and never cleaned up after. We were exhausted and just wanted to rest and get out quick! Never again.. This hotel certainly not up to the standards we are use to!

10

Cynthia

2 août 2023

·

A séjourné 2 nuits

Overall pretty clean but bathroom had black hairs and some pink mold.

Overall pretty clean but bathroom had black hairs and some pink mold.

4

Andrew

6 janv. 2025

·

A séjourné 1 nuit

Had dirty (yellow) toilet. Not sure what else was dirty

Had dirty (yellow) toilet. Not sure what else was dirty

8

Jonathan

4 août 2025

·

A séjourné 1 nuit

Clean beds, but bath have mold to much humidity

Clean beds, but bath have mold to much humidity

4

Christian

17 mars 2025

·

A séjourné 1 nuit

The hotel was dirty, and the rooms smelled. It needs a remodel

The hotel was dirty, and the rooms smelled. It needs a remodel

4

Chris

19 janv. 2025

·

A séjourné 1 nuit

The hotel was not kept up in the rooms and not clean.

The hotel was not kept up in the rooms and not clean.

2

Jaime

16 août 2025

·

A séjourné 1 nuit

There was mold on the bathroom ceiling, dusty vents, and a strong smell in our room. A worker quit/was fired as we arrived and we had to wait for someone to come check us in. Food was subpar. Burned toast set off fire alarm at 7:30 am but no one knew how to get into the room to shut it off. We were told that they would not be making any more breakfast after that. There was 1 nice worker. Try another hotel.

There was mold on the bathroom ceiling, dusty vents, and a strong smell in our room. A worker quit/was fired as we arrived and we had to wait for someone to come check us in. Food was subpar. Burned toast set off fire alarm at 7:30 am but no one knew how to get into the room to shut it off. We were told that they would not be making any more breakfast after that. There was 1 nice worker. Try another hotel.

4

JANICE

12 déc. 2024

·

A séjourné 1 nuit

The Lobby was fine. And staff was okay. However the room itself very unclean. The bathroom was dirty and floor more than anything. Hair and dirt. I always check the mattress and let’s just say it was dirty as well. I took pictures. Would not recommend or stay again.

The Lobby was fine. And staff was okay. However the room itself very unclean. The bathroom was dirty and floor more than anything. Hair and dirt. I always check the mattress and let’s just say it was dirty as well. I took pictures. Would not recommend or stay again.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont confortables pour beaucoup, avec certaines configurations spacieuses et parfois une vue sur la montagne, mais le bruit de l'autoroute est fréquent et il y a des problèmes de maintenance répétés avec les serrures, la climatisation, les téléviseurs/télécommandes, les prises et la plomberie.

Avis de voyageur à ce sujet

8

Anirban

18 juil. 2025

·

A séjourné 3 nuits

Overall good but there was a truck parked below that made noise at night. Also, the room has various creaking and popping sounds at night. Not sure what it was. Also, the do not disturb door tag was missing. Should be present in every room.

Overall good but there was a truck parked below that made noise at night. Also, the room has various creaking and popping sounds at night. Not sure what it was. Also, the do not disturb door tag was missing. Should be present in every room.

6

Tabitha

23 févr. 2025

·

A séjourné 2 nuits

Food was good, service good, beds comfortable. However the road noise was, loud! The hotel walls were terrible you could hear the neighbors turn on the sink, shower and flush so not sound insulation. Bring your ear plugs!

Food was good, service good, beds comfortable. However the road noise was, loud! The hotel walls were terrible you could hear the neighbors turn on the sink, shower and flush so not sound insulation. Bring your ear plugs!

10

Gregory

12 mars 2025

·

A séjourné 1 nuit

interstate noise was terrible

interstate noise was terrible

4

Mindy

26 juil. 2025

·

A séjourné 3 nuits

The room was okay. The bathroom had mold on the ceiling. Several of the electric outlets didn’t work. A ottoman was being used to hold up a piece of panel underneath the shelf between the beds that was broken and falling away from the wall. When I checked out they charged my card almost $500.00 over the amount of my bill. The bill was paid full prior to check in.

The room was okay. The bathroom had mold on the ceiling. Several of the electric outlets didn’t work. A ottoman was being used to hold up a piece of panel underneath the shelf between the beds that was broken and falling away from the wall. When I checked out they charged my card almost $500.00 over the amount of my bill. The bill was paid full prior to check in.

6

David

9 mars 2024

·

A séjourné 2 nuits

Nice hotel with a great staff but the location is terrible, right next to a busy interstate and the noisiest night I’ve ever had. Not to mention the old, worn mattress that was manufactured in 2008! Breakfast was very good, though. I would not recommend this hotel because of the noise and old mattress.

Nice hotel with a great staff but the location is terrible, right next to a busy interstate and the noisiest night I’ve ever had. Not to mention the old, worn mattress that was manufactured in 2008! Breakfast was very good, though. I would not recommend this hotel because of the noise and old mattress.

10

Jennifer

18 oct. 2025

·

A séjourné 1 nuit

Nice hotel, great location. Minutes away from Lookout mountain depending on what side of the hotel you’re on, you can look out the window and see the mountain. Cracker Barrel is within walking distance and the staff at the hotel were friendly and accommodating.

Nice hotel, great location. Minutes away from Lookout mountain depending on what side of the hotel you’re on, you can look out the window and see the mountain. Cracker Barrel is within walking distance and the staff at the hotel were friendly and accommodating.

8

Stephie

9 août 2025

·

A séjourné 1 nuit

Pretty good stay. Very comfortable beds and room with good air conditioning. Breakfast is ok but happy that it is offered. My only complaint is that they gave us a room with a toilet with no way to flush it. The knob/ handle was missing and there was no way to push or turn it. We tried to lift the lid to flush and couldn’t do that either. We would have asked to switch rooms but we were there for only one night and didn’t discover the problem until 11pm anyways.

Pretty good stay. Very comfortable beds and room with good air conditioning. Breakfast is ok but happy that it is offered. My only complaint is that they gave us a room with a toilet with no way to flush it. The knob/ handle was missing and there was no way to push or turn it. We tried to lift the lid to flush and couldn’t do that either. We would have asked to switch rooms but we were there for only one night and didn’t discover the problem until 11pm anyways.

8

Sherry

14 juil. 2025

·

A séjourné 1 nuit

It's right next to Hwy 24. I could hear traffic all night.

It's right next to Hwy 24. I could hear traffic all night.

6

Natasha

20 juil. 2025

·

A séjourné 1 nuit

As soon as we got to our room, someone had to be called to help us get the door unlatched from the outside to even be able to walk in. The bed is not very comfy at all. The fridge isn’t very cold; the tv remote is basically garbage. Only the guide & channel buttons worked. Had to turn it off & on by pushing the button on the tv. The room was very noisy (could hear everything around & above us). This should’ve cost less than $100 or barely over. It definitely was worth $200!! Overall I’m very dissatisfied!!

As soon as we got to our room, someone had to be called to help us get the door unlatched from the outside to even be able to walk in. The bed is not very comfy at all. The fridge isn’t very cold; the tv remote is basically garbage. Only the guide & channel buttons worked. Had to turn it off & on by pushing the button on the tv. The room was very noisy (could hear everything around & above us). This should’ve cost less than $100 or barely over. It definitely was worth $200!! Overall I’m very dissatisfied!!

6

Melissa

8 avr. 2024

·

A séjourné 1 nuit

The hotel & room were nice but the traffic noise was very loud all night long.

The hotel & room were nice but the traffic noise was very loud all night long.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment aimable et serviable, bien que certains clients aient rencontré des erreurs de réservation, un enregistrement lent ou difficile, et un suivi limité concernant les problèmes.

Avis de voyageur à ce sujet

6

Angel

18 oct. 2025

·

A séjourné 1 nuit

Unclean Room & Poor Management My family and I booked a room that sleeps 6. When we arrived, the bathroom had mold stains in the shower ceiling, a permanent brown stain in the tub, and a strong stale odor in the room. We could not even shower in the bathroom. When I notified the front desk, the attendant casually said the stain was “from people working in the tub,” as if that made it acceptable. To their credit, they did eventually switch us to another room to accommodate us — however, the general manager’s people skills were extremely poor. She initially told us we would not be charged for the extra room, yet I later saw the charge pending on my bank account. When I brought it to her attention, her response was simply: “Oh, it’s gonna fall off.” There was no apology, no professional communication, and no reassurance — just a dismissive attitude. For the price we pay to stay here, cleanliness and respectful customer service should not be optional. The room conditions were unacceptable and the way management handled the situation was even worse. I would not recommend this hotel until they address both their cleanliness standards and their customer service training.

Unclean Room & Poor Management My family and I booked a room that sleeps 6. When we arrived, the bathroom had mold stains in the shower ceiling, a permanent brown stain in the tub, and a strong stale odor in the room. We could not even shower in the bathroom. When I notified the front desk, the attendant casually said the stain was “from people working in the tub,” as if that made it acceptable. To their credit, they did eventually switch us to another room to accommodate us — however, the general manager’s people skills were extremely poor. She initially told us we would not be charged for the extra room, yet I later saw the charge pending on my bank account. When I brought it to her attention, her response was simply: “Oh, it’s gonna fall off.” There was no apology, no professional communication, and no reassurance — just a dismissive attitude. For the price we pay to stay here, cleanliness and respectful customer service should not be optional. The room conditions were unacceptable and the way management handled the situation was even worse. I would not recommend this hotel until they address both their cleanliness standards and their customer service training.

10

Nathan

24 déc. 2024

·

A séjourné 1 nuit

Service from staff was amazing. Great overnight stay especially for the price! Free hotel breakfast was good for a free hotel breakfast

Service from staff was amazing. Great overnight stay especially for the price! Free hotel breakfast was good for a free hotel breakfast

2

Derrick

21 févr. 2024

·

A séjourné 1 nuit

I did not even get to check in, the hotel could not find the names in their system. I ended up have to buy two more rooms for the night. The next morning I asked the new person behind the desk and she found the names immediately.

I did not even get to check in, the hotel could not find the names in their system. I ended up have to buy two more rooms for the night. The next morning I asked the new person behind the desk and she found the names immediately.

4

Josh

30 mai 2025

·

A séjourné 1 nuit

They gave my room to a couple which walked in on me while I was in the shower the desk clerk was new couldn’t check people in or do reservations, had no help, no manager on duty or anything.

They gave my room to a couple which walked in on me while I was in the shower the desk clerk was new couldn’t check people in or do reservations, had no help, no manager on duty or anything.

10

Michael

9 nov. 2025

·

A séjourné 2 nuits

We had a great stay. Our rooms were clean and the staff was very friendly!

We had a great stay. Our rooms were clean and the staff was very friendly!

10

Christine

19 août 2025

·

A séjourné 3 nuits

Clean and comfortable. All staff friendly and helpful. Very nice breakfast. Also close to area restaurants

Clean and comfortable. All staff friendly and helpful. Very nice breakfast. Also close to area restaurants

2

Kamika

5 oct. 2024

·

A séjourné 1 nuit

Apparently they didn't have my number on file. So we showed up at 10pm and had no room because a maintenance issue occurred. But no one called or emailed to say anything. The room was already paid for but we got turned away. Very disappointing. I understand things happen, but no notice was just crazy. Now we're wondering around in a new city trying to find a room.

Apparently they didn't have my number on file. So we showed up at 10pm and had no room because a maintenance issue occurred. But no one called or emailed to say anything. The room was already paid for but we got turned away. Very disappointing. I understand things happen, but no notice was just crazy. Now we're wondering around in a new city trying to find a room.

2

Stephanie

1 août 2025

·

A séjourné 2 nuits

Honestly the worst stay at a hotel I have ever had. Will not be back. Customer service was awful.

Honestly the worst stay at a hotel I have ever had. Will not be back. Customer service was awful.

10

Lora

26 mai 2025

·

A séjourné 1 nuit

Lashawn was very helpful! So appreciated her!

Lashawn was very helpful! So appreciated her!

10

Cathy

26 avr. 2025

·

A séjourné 1 nuit

Matthew, the front manager, was wonderful!! He couldn’t do enough for us and anyone who asked! He was exceptional

Matthew, the front manager, was wonderful!! He couldn’t do enough for us and anyone who asked! He was exceptional

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé juste à côté de l'I-24 pour un accès facile à Lookout Mountain, aux chutes Ruby Falls et à Rock City, avec des restaurants comme Cracker Barrel à proximité. Le revers est un bruit perceptible de l'autoroute pour les personnes ayant le sommeil léger.

Avis de voyageur à ce sujet

10

Kim

12 mai 2025

·

A séjourné 1 nuit

Great place to stay and convenient to local attractions.

Great place to stay and convenient to local attractions.

8

Donald

28 déc. 2023

·

A séjourné 1 nuit

Nice property, only drawback, too close to interstate highway, too much road noise. If your a heavy sleeper fine. Otherwise book elsewhere or bring ear plugs. Three Amigos is a nice Mexican restaurant nearby.

Nice property, only drawback, too close to interstate highway, too much road noise. If your a heavy sleeper fine. Otherwise book elsewhere or bring ear plugs. Three Amigos is a nice Mexican restaurant nearby.

10

Candace

27 juil. 2025

·

A séjourné 1 nuit

easy acess to resturants and downtown and also interstate

easy acess to resturants and downtown and also interstate

10

rebecca

6 mars 2023

·

A séjourné 2 nuits

The room was very nice except for the bathroom door not being able to be closed all the way. Everything looked new and the breakfast was amazing! The drive to downtown was only minutes- this hotel is very close to 24 and going to rock city or Ruby falls only took minutes as well. Great location if you don’t want to be in downtown.

The room was very nice except for the bathroom door not being able to be closed all the way. Everything looked new and the breakfast was amazing! The drive to downtown was only minutes- this hotel is very close to 24 and going to rock city or Ruby falls only took minutes as well. Great location if you don’t want to be in downtown.

10

sharon

5 juin 2025

·

A séjourné 2 nuits

Our room was very clean and comfortable. The hotel was ideally located near everything we planned to see and do in the area. We would definitely stay here again.

Our room was very clean and comfortable. The hotel was ideally located near everything we planned to see and do in the area. We would definitely stay here again.

10

Jennifer

18 oct. 2025

·

A séjourné 1 nuit

Nice hotel, great location. Minutes away from Lookout mountain depending on what side of the hotel you’re on, you can look out the window and see the mountain. Cracker Barrel is within walking distance and the staff at the hotel were friendly and accommodating.

Nice hotel, great location. Minutes away from Lookout mountain depending on what side of the hotel you’re on, you can look out the window and see the mountain. Cracker Barrel is within walking distance and the staff at the hotel were friendly and accommodating.

10

vickie

7 oct. 2024

·

A séjourné 1 nuit

It is in short distance to several awesome attractions

It is in short distance to several awesome attractions

10

Lisa

7 mars 2024

·

A séjourné 1 nuit

It’s new & in good shape. Cracker Barrell across the street!

It’s new & in good shape. Cracker Barrell across the street!

8

Sherry

14 juil. 2025

·

A séjourné 1 nuit

It's right next to Hwy 24. I could hear traffic all night.

It's right next to Hwy 24. I could hear traffic all night.

10

Randy

23 nov. 2024

·

A séjourné 1 nuit

Like the easy access to restaurants and gas station and the interstate

Like the easy access to restaurants and gas station and the interstate

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner varie de frais et bien garni à limité ou mal géré, avec des signalements d'articles manquants, de machines cassées, ou d'articles occasionnellement périmés/froids.

Avis de voyageur à ce sujet

8

KS

6 juin 2025

·

A séjourné 3 nuits

The hotel was quiet and we slept very well. The room was clean. We enjoyed the blackout blinds. The breakfast was not good (awful) so we ended up eating at Cracker Barrel across the parking lot. The bathroom had only the mirror light for lighting. There was a light over the tub/shower but there was no way to turn it on. There was no fan in the bathroom so the mirror stayed wet for a long time. Most likely next time we will stay at a different hotel.

The hotel was quiet and we slept very well. The room was clean. We enjoyed the blackout blinds. The breakfast was not good (awful) so we ended up eating at Cracker Barrel across the parking lot. The bathroom had only the mirror light for lighting. There was a light over the tub/shower but there was no way to turn it on. There was no fan in the bathroom so the mirror stayed wet for a long time. Most likely next time we will stay at a different hotel.

6

Rod

21 févr. 2025

·

A séjourné 1 nuit

Breakfast was all but gone 30 minutes before it was done. When you offer a breakfast, have a breakfast. You know hiw many people are there.

Breakfast was all but gone 30 minutes before it was done. When you offer a breakfast, have a breakfast. You know hiw many people are there.

8

DONNA

17 juin 2024

·

A séjourné 2 nuits

The floors near the elevator are sticky and dirty. One of the two elevators was out of service. The hotel was very busy/full. This morning, there was no breakfast because the cook did not show up. There was some yogurt, sweet rolls, but no coffee or hot water for tea. The front desk offered me a refund but since I booked through Expedia I have to contact Expedia and they will have to contact the hotel to arrange a refund for not having a breakfast. One big reason we stay at Holiday Inn Is for the breakfast which is convenient and good.

The floors near the elevator are sticky and dirty. One of the two elevators was out of service. The hotel was very busy/full. This morning, there was no breakfast because the cook did not show up. There was some yogurt, sweet rolls, but no coffee or hot water for tea. The front desk offered me a refund but since I booked through Expedia I have to contact Expedia and they will have to contact the hotel to arrange a refund for not having a breakfast. One big reason we stay at Holiday Inn Is for the breakfast which is convenient and good.

8

Ricardo

11 mars 2025

·

A séjourné 1 nuit

The hotel in general it’s just okay. I was expecting more for a Holiday Inn Express. Breakfast very poor and bad.

The hotel in general it’s just okay. I was expecting more for a Holiday Inn Express. Breakfast very poor and bad.

8

melvin

1 juil. 2024

·

A séjourné 1 nuit

Breakfast was fresh, large selection, peson on duty to refresh items and clean up any spills. La quinta in knoxville had front desk person, tasked with other tasks managing breakfast whick was a disaster.

Breakfast was fresh, large selection, peson on duty to refresh items and clean up any spills. La quinta in knoxville had front desk person, tasked with other tasks managing breakfast whick was a disaster.

10

Christine

19 août 2025

·

A séjourné 3 nuits

Clean and comfortable. All staff friendly and helpful. Very nice breakfast. Also close to area restaurants

Clean and comfortable. All staff friendly and helpful. Very nice breakfast. Also close to area restaurants

10

James

16 mai 2023

·

A séjourné 1 nuit

Excellent breakfast!

Excellent breakfast!

10

Diorion

12 nov. 2023

·

A séjourné 1 nuit

Best breakfast!

Best breakfast!

6

Perla

17 juin 2025

·

A séjourné 2 nuits

Room was dirty. Elevator didn’t work. And Breakfast was horrible. They gave us expired milk

Room was dirty. Elevator didn’t work. And Breakfast was horrible. They gave us expired milk

10

Stevee

9 juin 2025

·

A séjourné 1 nuit

I was driving back home from Asheville and was just too tired to make the rest of the drive - plus, some nasty weather was rolling in. This hotel was everything I needed for one night- right off the freeway, free parking, hot breakfast. It was very clean and the staff was so friendly, especially the two ladies working the front desk and breakfast area in the morning. They made sure I was good to go with water and coffee before I hit the road. I will definitely stay here again.

I was driving back home from Asheville and was just too tired to make the rest of the drive - plus, some nasty weather was rolling in. This hotel was everything I needed for one night- right off the freeway, free parking, hot breakfast. It was very clean and the staff was so friendly, especially the two ladies working the front desk and breakfast area in the morning. They made sure I was good to go with water and coffee before I hit the road. I will definitely stay here again.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Jakub

1 août 2024

·

A séjourné 1 nuit

.

.

6

Melody

13 août 2026

·

A séjourné 1 nuit

It felt like we were sandwiched inbetween 2 wet wipes for sheets in the bed ( very moist ) the a/c unit was noisy and made train wreck noises when I turned it off due to too much cold temperatures I couldn't regulate. There was a mirror that was lighting up and dimming in the foyer all night and the refrigerator had no shelves and rocked corner to corner . My daughter didn't like the pillows they were too soft.

It felt like we were sandwiched inbetween 2 wet wipes for sheets in the bed ( very moist ) the a/c unit was noisy and made train wreck noises when I turned it off due to too much cold temperatures I couldn't regulate. There was a mirror that was lighting up and dimming in the foyer all night and the refrigerator had no shelves and rocked corner to corner . My daughter didn't like the pillows they were too soft.

6

Courteney

28 juil. 2026

·

A séjourné 1 nuit

It was okay. I found hair in my bed and my shower didn't work properly. Other than that, clean room and bathroom.

It was okay. I found hair in my bed and my shower didn't work properly. Other than that, clean room and bathroom.

8

Joyce

19 juil. 2026

·

A séjourné 4 nuits

Clean room, friendly staff and great breakfast !

Clean room, friendly staff and great breakfast !

10

Debra

29 juin 2026

·

A séjourné 1 nuit

Great stay

Great stay

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 23:59

Avant 11:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $116	15 $115	16 $115	17 $115	18 $122	19 $122
20 $100	21 $110	22 $105	23 $110	24 $111	25 $167	26 $162
27 $114	28 $113	29 $122	30 $118

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit et les espèces
Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et un éclairage extérieur

L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation.
Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).

Animaux de compagnie : 75 USD par hébergement et par séjour
Les animaux d'assistance ne sont soumis à aucuns frais.

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.