Homewood Suites by Hilton Chattanooga - Hamilton Place

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Para apenas uma noite, atendeu muito bem às nossas necessidades!

yes

This hotel is advertised as a 3 and 4 star hotel. (2 different sites) With that said, you expect a bit more for what you're paying for. I had a few concerns that may not be a really big deal but I just didn't expect them from here. Breakfast was not very appealing. Instead of fresh eggs and potatoes, they scoopped up the remaining items and put them in a paper bowl for the patrons. Not to mention the sloppy display. During the breakfast, bug control sprayed along all cabinet bottoms. Not cool. Items in the room were either broken or in disrepair. The dishwasher wasn't emptied from the last person who stayed there. Mold in the shower The curtains falling down. The iron board cover falling off. The strap on the luggage bifold was broken. TV remote broken. Dog hair on the sofa. (Didn't get the best picture of that because i cleaned first) Not what I expected. You make the call.

We had a terrible experience at this Homewood Suites. First, the lady at the desk was not helpful at all & was rude. The room was very old & dirty, especially the bathroom. The shower door was broken & wouldn't open (or close all the way) so you had to enter under the water. The tile was chipped & grout was dirty. There was no hand soap by the sink & the shower gel was empty in the shower. The carpets were sticky & smelled. The sofa sleeper mattress had springs sticking up & the second you sat down on it, it squeaked very loudly, it was extremely uncomfortable (moreso than the typical sofa mattress). The breakfast food was cold & they were out of a lot of the stuff (with not many people there). It was outdated in the kitchen area & wasn't very clean. No spray for waffles so they stuck to the maker & syrup was a dispenser that kids touched all their hands & food to. The whole experience was just horrible. I sent info into the hotel over a week ago & no one has even reached out to me about it. We would highly discourage anyone from staying here!