Holiday Inn Express Dandridge by IHG

Made reservation for a king room via Hotels.com about 4 hours before arrival. When we arrived there very late were no available king rooms. But the clerk noted there was a king room which needed a final cleaning, if we could wait. That very clerk shut down the desk and left to personally clean the room, took the cleaning cart, cleaned the room with new linens, cleaned the bathroom, vacuumed, everything even reset the air to cool down as we made our way to the room. Offered us complimentary sodas and snacks while we waited. The room was spotless. Now this is a HI Express, not the Ritz. But everything about our stay was exceptional. Great room with lots of space and a very comfortable bed. Absolutely wonderful and powerful shower. A good free breakfast with plenty of hot coffee. And best of all was the great service of a caring staff member. We would not hesitate staying here again when traveling thru this part of Tennessee. A+

Half the hotel was under construction, no pool, hot tub, etc. parking at the hotel was minimal. Television only had a few channels.

This was a last minute booking stay while on the road. The staff was friendly, room was very clean. My only complaint was there was no hot water in the shower/bath. The water was warm but not hot. We would definitely stay here again if in the area.

Good location off I 40

Food ran out by 7am