SpringHill Suites Memphis Downtown

Family friendly, clean room, great stay!

The staff was beyond. The room was clean. The curtains to the balcony need to be washed. Breakfast was sub par, lack of variety. Overall I enjoyed the hotel. Your best attributes was customer service.

Great stay

Reggie at the front desk was so helpful! We had an issue with the room lock and he came straight up and checked it out himself. When it was not able to be fixed, the supervisor and him switched us to another room even though we arrived late at night. Exceptional customer service!! Always greeted with a warm welcome and smile. Wasn’t excited about having to use the valet, but each driver was great and so friendly, it was no trouble at all. Would definitely stay again.

We have stayed multiple times at this property and love it every time!