Hampton Inn Oak Ridge Knoxville

Room was awful. Looked like a prison cell - nothing on the walls at all- only window looked out over an INDOOR pool. The smell of chlorine was stronger in the room than it was in the pool area! Checked in at 9pm after a long drive to find that the noise inside the room from the pool was extremely loud. Pool didn’t close until 10pm so noise continued at an astounding level u til exactly 10. I requested a different room and was told nothing was available. Only thing louder than the pool noise was the sound of the AC. Sounded like engine turbine and industrial blower. You could t even listen to the TV when the AC was on. Bed sheets were poor quality- very scratchy - and the mattress seemed to be just plain worn out. Super uncomfortable and the slightest movement from either of us shook the bed so badly there was no rest to be had. I purposely selected a NON accessible room when I made the booking and yet accessible is what we got. Not sure why they offer an option if it is being ignored. Sink in bathroom had a drain issue and so the sink was half full of water the entire time. The shower had zero water pressure and when you tried to adjust the shower head the face of it came off in your hand. I recognize that at the price point it’s not meant to be “high end” lodging, but standards were way low. I’ve never been so ready to leave a hotel room in my life.. This was my first ever stay in a Hampton InnI will likely not stay in one ever again.

I stayed here for one night while on a business trip. It was conveniently located close to a bunch of restaurants. The pool was closed for renovations which was disappointing. I try to swim some for exercise while on the road.

We were given a room already occupied! The lady that checked us in said someone used a digital check in and someone had checked us in hours earlier. She gave us keys anyway and there was someone already in there. Then we were given a handicap room right next to the elevators. That’s all we heard and the cleaning staff was so loud. I would not recommend staying. Also, the indoor pool was closed so we weren’t able to enjoy that amenity.

It was sad that the pool was closed for maintenance the entire weekend that we were there.

Very nice! Bed and pillows were awesome. The staff was incredible and very friendly and helpful. Very clean. Pool looked awesome 😊

Really disappointing that lack of vending machine. One drink machine nothing else.

The bathroom floor was very dirty. I had to clean it. The pool was closed.

Pool was down for maintenance a couple weeks. One elevator was out of service.

Not updated with Streaming- hotel needs an update all around - ice machines are obsolete

We always love the Hampton Inn. Staff is always courteous and helpful. Amenities are always great. Rooms are always clean and fully stocked. Breakfast is always fantastic. If I had to nitpick, I do wish the room smells a little bit better. There’s always a tiny bit of a stale smell, but I’m not sure how that could be remedied. Also, I was disappointed that only one elevator is working this weekend but I know stuff happens.

Clean and nice looking room, friendly environment, helpful customer service.

Staff is great! Hotel is clean. Location is in the middle of it all.

Very clean

This is the worst Hampton Inn I've ever stayed in. Typically I know what to expect in any city, but not here. I stayed in room # 210. Among the issues: 1. I booked a king non-handicap. Didn't get that. 2. The HVAC fan was as loud as a jet engine. Didn't sleep a wink. 3. The furniture, lamps were we all mis-matched and old. It seemed like this was a storage room. 4. I had a view of the indoor pool with no natural light. 5. The bathroom was dirty. 6. The rate was very high for such a poor property. To be fair, the people were friendly. I am used to getting a room near the elevator or ice maker when I book through hotels.com, which is what I got here.

Noisy, they didn’t clean my room in 3 days

Overall the stay was okay. The bathtub had yellow stains, and for the 3 nights we were there we did not get our room cleaned. Comfy

Very nice! Bed and pillows were awesome. The staff was incredible and very friendly and helpful. Very clean. Pool looked awesome 😊

The hotel needs to be updated and improve on the cleanliness.

The bathroom floor was very dirty. I had to clean it. The pool was closed.

The hotel staff was extremely nice and polite. The room was clean and spacious. Breakfast was hot, filling and had many selections.

Room is large, clean and exactly what we needed!

The location was perfect for what we were doing in Oak Ridge. The rooms were large. Breakfast left a bit to be desired -- there was very little selection unless you like cereal. There was only one carton of yogurt, one carton of cottage cheese, two of the fried eggs, and a few sausages. The oatmeal looked like it had been reheated from the previous day. Otherewise the hotel was great.

Room was awful. Looked like a prison cell - nothing on the walls at all- only window looked out over an INDOOR pool. The smell of chlorine was stronger in the room than it was in the pool area! Checked in at 9pm after a long drive to find that the noise inside the room from the pool was extremely loud. Pool didn’t close until 10pm so noise continued at an astounding level u til exactly 10. I requested a different room and was told nothing was available. Only thing louder than the pool noise was the sound of the AC. Sounded like engine turbine and industrial blower. You could t even listen to the TV when the AC was on. Bed sheets were poor quality- very scratchy - and the mattress seemed to be just plain worn out. Super uncomfortable and the slightest movement from either of us shook the bed so badly there was no rest to be had. I purposely selected a NON accessible room when I made the booking and yet accessible is what we got. Not sure why they offer an option if it is being ignored. Sink in bathroom had a drain issue and so the sink was half full of water the entire time. The shower had zero water pressure and when you tried to adjust the shower head the face of it came off in your hand. I recognize that at the price point it’s not meant to be “high end” lodging, but standards were way low. I’ve never been so ready to leave a hotel room in my life.. This was my first ever stay in a Hampton InnI will likely not stay in one ever again.

Nice size rooms with good furnishings & clean.

This is the worst Hampton Inn I've ever stayed in. Typically I know what to expect in any city, but not here. I stayed in room # 210. Among the issues: 1. I booked a king non-handicap. Didn't get that. 2. The HVAC fan was as loud as a jet engine. Didn't sleep a wink. 3. The furniture, lamps were we all mis-matched and old. It seemed like this was a storage room. 4. I had a view of the indoor pool with no natural light. 5. The bathroom was dirty. 6. The rate was very high for such a poor property. To be fair, the people were friendly. I am used to getting a room near the elevator or ice maker when I book through hotels.com, which is what I got here.

Noisy, they didn’t clean my room in 3 days

The beds are awesome. I had a great night sleep. Breakfast was great and overall customer service was absolutely wonderful

The staff were pleasant and helpful. I cannot speak for all rooms, but mine was outdated for sure. That is my only critique. It was clean though. I’d stay there again.

Very nice! Bed and pillows were awesome. The staff was incredible and very friendly and helpful. Very clean. Pool looked awesome 😊

Not enough 110 v outlets and no outlets for electrically devises.

Clean and nice looking room, friendly environment, helpful customer service.

Staff is great! Hotel is clean. Location is in the middle of it all.

Easy check-in and the receptionist was extremely nice.

We were given a room already occupied! The lady that checked us in said someone used a digital check in and someone had checked us in hours earlier. She gave us keys anyway and there was someone already in there. Then we were given a handicap room right next to the elevators. That’s all we heard and the cleaning staff was so loud. I would not recommend staying. Also, the indoor pool was closed so we weren’t able to enjoy that amenity.

Great breakfast, great location, great staff.

The staff at night was friendly and everything was clean and nice

Staff were very helpful. David at the front desk provided great service. Breakfast was good. Enjoyed our stay.

We came into town to visit Oak Ridge history museums and Brushy Mountain State Pen. Check in was easy, and guy at desk was super nice. Our room was quiet all night, and we felt safe. Breakfast was very good with plenty of selection. Would definitely stay here again.

I stayed here for a solo trip with my dog. EXTREMELY dog friendly and I was so appreciative (door tag for my room, plenty of walking grass with dog waste station, staff friendly towards my dog). Nice breakfast, and welcoming staff. I felt safe as a female traveler. Very clean room that was well kept. And it was large! I would definitely stay here again. My only complaint is I was promised a ground level by the GM Rebecca (for my dog) and I was given a 4th level room. The gentleman who checked me in didn’t show much concern. Despite that, I would definitely stay here again.

HORRIBLE. On the second night of our stay, the power went out at about 11:30pm. After waiting 45 minutes, we went to the front desk to see what was going on and no one could give us answers. The front desk said “we don’t know what’s going on, the power could come back in 30 minutes or 2 hours...” I sleep with a medical device that needs to be plugged into electricity so this was a huge concern for me and I couldn’t risk waiting. It could’ve been 5 hours. After another 30 minutes with no answers, me and my sister decided to pack up and go down the street to another hotel that had electricity. The front desk agent said that I would not be charged for this night, given that we didn’t even STAY there and had to pack up and move in the middle of the night in the dark. After requesting a refund which I think is pretty reasonable given the circumstances, I was shocked to hear that my request was denied for the night that I did not stay there, again as I have a medical device that needs to be plugged in and I couldn’t do that. I called the hotel today and the front desk girl told me that “she has spoken to the GM and decided to not refund me” and when I asked if the GM could give me a call, she said “she doesn’t do that” (LOL) and then proceeded to tell me that since I didn’t disclose what medical device I have, that she can’t prove if it was life or death… Who would lie about a medical device? This dirty hotel is a joke.

The location was perfect for what we were doing in Oak Ridge. The rooms were large. Breakfast left a bit to be desired -- there was very little selection unless you like cereal. There was only one carton of yogurt, one carton of cottage cheese, two of the fried eggs, and a few sausages. The oatmeal looked like it had been reheated from the previous day. Otherewise the hotel was great.

Staff is great! Hotel is clean. Location is in the middle of it all.

I stayed here for one night while on a business trip. It was conveniently located close to a bunch of restaurants. The pool was closed for renovations which was disappointing. I try to swim some for exercise while on the road.

safe, quiet, easy parking

safe, quiet

Safe, quiet

Great breakfast, great location, great staff.

We came into town to visit Oak Ridge history museums and Brushy Mountain State Pen. Check in was easy, and guy at desk was super nice. Our room was quiet all night, and we felt safe. Breakfast was very good with plenty of selection. Would definitely stay here again.

The location was perfect for what we were doing in Oak Ridge. The rooms were large. Breakfast left a bit to be desired -- there was very little selection unless you like cereal. There was only one carton of yogurt, one carton of cottage cheese, two of the fried eggs, and a few sausages. The oatmeal looked like it had been reheated from the previous day. Otherewise the hotel was great.

Staff friendly and helpful. Breakfast not up to standard of other Hampton.

The beds are awesome. I had a great night sleep. Breakfast was great and overall customer service was absolutely wonderful

The staff were excellent and helpful. The breakfast variety and taste were very good. Many restaurants located close by.

Our stay was good. Breakfast wasn’t very good. Only hot food was omelette, sausage lengths, and self made waffles. I expect more from the Hampton.

Great breakfast, great location, great staff.

WE LOVED OUR STAY FROM CHECKIN (WITH PLATE OF HOMEBAKED COOKIES!) TO CHECKOUT NEXT MORNING WITH DELICIOUS BREAKFAST TO SEND US ON OUR WAY.

We came into town to visit Oak Ridge history museums and Brushy Mountain State Pen. Check in was easy, and guy at desk was super nice. Our room was quiet all night, and we felt safe. Breakfast was very good with plenty of selection. Would definitely stay here again.

The hotel staff was extremely nice and polite. The room was clean and spacious. Breakfast was hot, filling and had many selections.

Staff were very nice. Had to ask for dry towels the second day. Breakfast and coffee were weak. Room was nice and quiet