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Hilton Garden Inn Houston NW/Willowbrook

US$ 100

/noite

Média para setembro

Hilton Garden Inn Houston NW/Willowbrook - Image 1

Hilton Garden Inn Houston NW/Willowbrook - Quarto

Hilton Garden Inn Houston NW/Willowbrook - Quarto

Hilton Garden Inn Houston NW/Willowbrook - Receção

Hilton Garden Inn Houston NW/Willowbrook - Piscina

Selecione datas para ver preços e disponibilidade

US$ 100

/noite

Média para setembro

Preços médios mensais

Em Hilton Garden Inn Houston NW/Willowbrook, o preço por noite é, em média, US$ 83 no mês mais barato (dezembro) e US$ 117 no mês mais caro (junho), com base nos últimos 12 meses.

Preço médio por noite em Hilton Garden Inn Houston NW/Willowbrook por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 83
fevereiro	US$ 84
março	US$ 90
abril	US$ 93
maio	US$ 92
junho	US$ 117
julho	US$ 104
agosto	US$ 105
setembro	US$ 100
outubro	US$ 98
novembro	US$ 92
dezembro	US$ 83

Mais caro: junho (aprox. US$ 117)

Mais barato: dezembro (aprox. US$ 83)

Sobre este alojamento

Desfrute das várias propostas de lazer e entretenimento à sua disposição, incluindo uma piscina exterior e uma sala de fitness aberta 24 horas. As facilidades adicionais incluem Wi-fi grátis, uma loja de presentes/quiosque de jornais e ser...

Comodidades

Desfrute das várias propostas de lazer e entretenimento à sua disposição, incluindo uma piscina exterior e uma sala de fitness aberta 24 horas. As facilidades adicionais incluem Wi-fi grátis, uma loja de presentes/quiosque de jornais e serviços para casamentos.

Comodidades para negócios

As principais comodidades incluem acesso à internet com fios grátis, um business center aberto 24 horas e Check-in rápido. Planeia um evento em Houston? Este hotel dispõe de um centro de conferências e de 5 salas de reuniões, com uma área total de 271 metros quadrados. Há estacionamento grátis no local.

Restaurante

Termine o dia com uma bebida refrescante no bar/lounge. O hotel serve pequenos-almoços preparados no momento diariamente entre as 06:00 e as 10:00 mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 171 quartos com ar condicionado, um frigorífico e um micro-ondas. O acesso à internet com e sem fios é gratuito e também o televisor LCD de 37 polegadas permite-lhe assistir a uma série de canais por cabo. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres com capacidade para computadores portáteis e de secretárias.

Localização

Com uma estadia nHilton Garden Inn Houston NW/Willowbrook em Houston (Willowbrook), ficará a alguns passos de Houston Methodist Willowbrook Hospital e a 14 minuto(s) a pé de Centro Comercial de Willowbrook. Este hotel está a 1,6 km (1 mi) de Bowlero Willowbrook e a 1,7 km (1,1 mi) de Stone Moves Indoor Rock Climbing.

O que há nas proximidades

Houston Methodist Willowbrook Hospital(0.1 milhas)
Centro Comercial de Willowbrook(0.7 milhas)
Aeródromo(0.8 milhas)
Stone Moves Indoor Rock Climbing(1 milhas)
Bowlero Willowbrook(1.1 milhas)
Mountasia Houston(1.2 milhas)
Mandolin Gardens Park(1.8 milhas)
Reserva Natural de Kickerillo-Mischer(1.9 milhas)
Matzke Park(2.1 milhas)
100 Acre Wood Preserve(2.6 milhas)
CHI St. Luke's Health - Vintage Hospital(3.1 milhas)
St. Luke's Hospital At The Vintage(3.1 milhas)
UT MD Anderson Cancer Center(3.1 milhas)
Vintage Park(3.5 milhas)
Sam Houston Race Park(3.5 milhas)
George Bush Intercontinental Airport (IAH)(19 milhas)
Houston William Hobby Airport (HOU)(37.3 milhas)
Houston, Texas (EFD-Ellington Field)(49.2 milhas)

Elevador
Funcionários multilingues
Cofre
Salas de reuniões
Jardim
Campo de golfe (na proximidade)

Localização

7979 Willow Chase Blvd, Deco, Houston, Texas, Estados Unidos

Houston Methodist Willowbrook Hospital (0.1 milhas)

Centro Comercial de Willowbrook (0.7 milhas)

Aeródromo (0.8 milhas)

Stone Moves Indoor Rock Climbing (1 milhas)

Bowlero Willowbrook (1.1 milhas)

Mountasia Houston (1.2 milhas)

Mais informações sobre a localização

Opções de quartos

5

Suite

Detalhes do quarto

Dormidas 4

291 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto, 2 camas queen-size (Drinks & Snacks)

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

161 ft²

Ar condicionado

Wi-Fi (gratuito)

Frigorífico

5

2 Camas de Casal

Detalhes do quarto

Dormidas 4

161 ft²

Ar condicionado

Wi-Fi (gratuito)

Frigorífico

5

Quarto (Drinks & Snacks)

Detalhes do quarto

Dormidas 4

161 ft²

Ar condicionado

Wi-Fi (gratuito)

Frigorífico

6

Suite Júnior

Detalhes do quarto

Dormidas 4

323 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Deluxe

Detalhes do quarto

Dormidas 4

161 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto, acessível

Detalhes do quarto

Dormidas 4

161 ft²

Ar condicionado

Wi-Fi (gratuito)

Frigorífico

4

Deluxe, 1 Cama King-size, Acessível

Detalhes do quarto

Dormidas 4

161 ft²

Ar condicionado

Wi-Fi (gratuito)

Frigorífico

Avaliações dos hóspedes

8.2

Muito Bom

Com base em 728 avaliações verificadas

Quem se hospeda aqui?

Negócios

50%

Casal

12%

Família

26%

Grupos

6%

Individual

3%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Hilton Garden Inn Houston NW/Willowbrook, os hóspedes frequentemente elogiam a simpatia da equipe e a localização conveniente e geralmente tranquila, enquanto as avaliações também destacam a manutenção irregular dos quartos e problemas recorrentes que, ocasionalmente, prejudicavam o conforto, incluindo problemas com o controle de temperatura e falta de água quente em toda a propriedade.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Hilton Garden Inn Houston NW/Willowbrook, os hóspedes frequentemente elogiam a simpatia da equipe e a localização conveniente e geralmente tranquila, enquanto as avaliações também destacam a manutenção irregular dos quartos e problemas recorrentes que, ocasionalmente, prejudicavam o conforto, incluindo problemas com o controle de temperatura e falta de água quente em toda a propriedade.

Os comentários sobre as instalações giram em torno do fechamento ou remoção contínua da piscina, de uma hidromassagem inoperante e de interrupções ocasionais nos elevadores. Os relatos sobre a limpeza são mistos, com alguns hóspedes encontrando quartos muito limpos e outros notando banheiros sujos, pelos, cheiro de mofo ou pragas. A experiência gastronômica é variável: um café da manhã simples, às vezes pago, e horários de funcionamento limitados do restaurante contrastam com elogios ao bar e à equipe. Espere uma base conveniente com qualidade variável e limitações contínuas nas instalações.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Várias avaliações mencionam o fechamento ou remoção da piscina e a hidromassagem fora de ordem, com interrupções ocasionais nos elevadores. O bar no lobby é mencionado como conveniente.

Avaliações dos hóspedes relacionadas

10

monica

2 de jul. de 2025

·

A estadia foi de 2 noites

Great beautiful property but pool was not open although they did offer lifetime fitness pool as an option

Great beautiful property but pool was not open although they did offer lifetime fitness pool as an option

10

James

28 de ago. de 2025

·

A estadia foi de 2 noites

The swimming pool was closed. And we were told this before we made reservations and our grandkids was disappointed. My family was treated very well by Shai and James.

The swimming pool was closed. And we were told this before we made reservations and our grandkids was disappointed. My family was treated very well by Shai and James.

8

Marci

20 de mar. de 2025

·

A estadia foi de 1 noite

Thankfully it was not warm enough to swim, as they were filling the pool in with concrete.

Thankfully it was not warm enough to swim, as they were filling the pool in with concrete.

8

mauri

22 de jul. de 2025

·

A estadia foi de 2 noites

Pool was closed, as it was the end of June.

Pool was closed, as it was the end of June.

10

Erica

18 de jul. de 2023

·

A estadia foi de 2 noites

Check in was pleasant. Very nice. Room was very clean. Beds were super comfy and was able to rest. Rooms were cold. Close to restaurants and stores Right off the freeway but didn't hear anything! Felt safe even getting off my car at 1am coming in from an event. Lobby is locked Hot tub was broken and seems to have to not been used in a while. Restroom wasn't stocked with toilet paper Can't watch local channels, you have to pay. Pros definitely outweigh cons and will stay here again when needed.

Check in was pleasant. Very nice. Room was very clean. Beds were super comfy and was able to rest. Rooms were cold. Close to restaurants and stores Right off the freeway but didn't hear anything! Felt safe even getting off my car at 1am coming in from an event. Lobby is locked Hot tub was broken and seems to have to not been used in a while. Restroom wasn't stocked with toilet paper Can't watch local channels, you have to pay. Pros definitely outweigh cons and will stay here again when needed.

2

krystal

20 de fev. de 2025

·

A estadia foi de 2 noites

Only 1 elevator was working. My thermostat was broken the 2 nights of my stay and issue wasn’t resolved

Only 1 elevator was working. My thermostat was broken the 2 nights of my stay and issue wasn’t resolved

10

Stephanie

25 de jul. de 2023

·

A estadia foi de 1 noite

Hotel was amazing... the pool was a little dated and the hot tub wasn't working, but the rest of the hotel was great

Hotel was amazing... the pool was a little dated and the hot tub wasn't working, but the rest of the hotel was great

4

latisha

17 de fev. de 2025

·

A estadia foi de 2 noites

Air condition and elevator was broken. Tried to call front desk and the phone didnt work.

Air condition and elevator was broken. Tried to call front desk and the phone didnt work.

4

Lisa

26 de out. de 2023

·

A estadia foi de 1 noite

We chose this hotel as we had a one night stay in Houston during a layover at the airport. I originally selected the hotel based on the fact that it had a pool, appeared to be decent, well priced and near the airport (within 30 minutes). Was so disappointed with this property as the pool is broken and has been for over a year but the website is not updated. The breakfast in the morning was terrible and they did not even had regular coffee (only flavored)

We chose this hotel as we had a one night stay in Houston during a layover at the airport. I originally selected the hotel based on the fact that it had a pool, appeared to be decent, well priced and near the airport (within 30 minutes). Was so disappointed with this property as the pool is broken and has been for over a year but the website is not updated. The breakfast in the morning was terrible and they did not even had regular coffee (only flavored)

8

Chris

24 de jul. de 2025

·

A estadia foi de 2 noites

It was fine, no pool though neither washer/dryer. But it was fine

It was fine, no pool though neither washer/dryer. But it was fine

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

As opiniões são mistas: muitos hóspedes acharam a propriedade limpa, enquanto outros relataram banheiros sujos, pelos, cheiro de mofo ou pragas.

Avaliações dos hóspedes relacionadas

6

Katrina

19 de mai. de 2024

·

A estadia foi de 1 noite

I first booked a room for my daughter and her puppy who had been to the Cy Fair Vet hospital.The older gentleman working the desk was very cordial and made the check in process easy but it was getting hot in the lobby. That big storm had just hit so I made sure their air conditioning was working. After I got my daughter settled in, I found out that my elderly mother’s power was out so I went to get her and made another reservation at the Hilton.This time there was a very loud and rude woman behind the counter with a long wig on. After I got my mother to the room, I went down to get more bags and noticed that the heater was blowing right in front of the elevators.I politely told Ms Sherida that I didn’t know if anyone had already told but the heater was on. She snapped back at me “SO?” I just shrugged my shoulders and continued around the front of the desk where there was a line and everyone was complaining about the heat. Another agent asked her what I had said and she rolled her eyes and said “ I don’t know… something stupid about the heater”!I was just trying to help, as her wig glue was melting and running. I retired after 20 years in customer service with AA so I know that it can and bombarded but I NEVER treated people the way she was.Snapping at people and answering the phone and being as rude as possible! She is definitely not an asset to the Hilton name & I WILL be writing to the corporate office.With dirty sheets,a scummy bathroom, broken tv & room phone,DISAPPOINTED

I first booked a room for my daughter and her puppy who had been to the Cy Fair Vet hospital.The older gentleman working the desk was very cordial and made the check in process easy but it was getting hot in the lobby. That big storm had just hit so I made sure their air conditioning was working. After I got my daughter settled in, I found out that my elderly mother’s power was out so I went to get her and made another reservation at the Hilton.This time there was a very loud and rude woman behind the counter with a long wig on. After I got my mother to the room, I went down to get more bags and noticed that the heater was blowing right in front of the elevators.I politely told Ms Sherida that I didn’t know if anyone had already told but the heater was on. She snapped back at me “SO?” I just shrugged my shoulders and continued around the front of the desk where there was a line and everyone was complaining about the heat. Another agent asked her what I had said and she rolled her eyes and said “ I don’t know… something stupid about the heater”!I was just trying to help, as her wig glue was melting and running. I retired after 20 years in customer service with AA so I know that it can and bombarded but I NEVER treated people the way she was.Snapping at people and answering the phone and being as rude as possible! She is definitely not an asset to the Hilton name & I WILL be writing to the corporate office.With dirty sheets,a scummy bathroom, broken tv & room phone,DISAPPOINTED

2

Marcia

11 de ago. de 2024

·

A estadia foi de 1 noite

AC didn’t cool Tv didn’t work Trash in trash can when we arrived Bar of soap already open Homeless people behind the building across from front of the hotel.

AC didn’t cool Tv didn’t work Trash in trash can when we arrived Bar of soap already open Homeless people behind the building across from front of the hotel.

2

Leymis

18 de ago. de 2024

·

A estadia foi de 1 noite

bathroom was dirty and bed had a condom on it

bathroom was dirty and bed had a condom on it

8

Lori

4 de mai. de 2025

·

A estadia foi de 2 noites

Staff was nice and helpful. Bed was a little uncomfortable and not sure the comforter was changed, it appeared to have a few pet hairs on it. Overall the hotel was nice

Staff was nice and helpful. Bed was a little uncomfortable and not sure the comforter was changed, it appeared to have a few pet hairs on it. Overall the hotel was nice

10

Wesley R

27 de jun. de 2025

·

A estadia foi de 4 noites

An excellent property on the northwest side of Houston—clean, quiet, and excellent service. I’ll be back. Wes

An excellent property on the northwest side of Houston—clean, quiet, and excellent service. I’ll be back. Wes

10

Kally

29 de set. de 2025

·

A estadia foi de 1 noite

Clean property

Clean property

6

Maria

3 de out. de 2025

·

A estadia foi de 1 noite

Restroom curtains were dirty and the restroom floor too. I chose Hilton over other hotels around thinking would be best option.

Restroom curtains were dirty and the restroom floor too. I chose Hilton over other hotels around thinking would be best option.

4

Asia

6 de out. de 2025

·

A estadia foi de 2 noites

Shower drain was clogged, hair on the walls from previous guest I’m guessing. Was totally grossed out, will not be staying here again.

Shower drain was clogged, hair on the walls from previous guest I’m guessing. Was totally grossed out, will not be staying here again.

4

Edison

24 de out. de 2024

·

A estadia foi de 3 noites

Rooms were dirty

Rooms were dirty

6

Samuel

6 de ago. de 2025

·

A estadia foi de 2 noites

The hotel was right across the street from the Methodist Hospital in Willowbrook, which was great, since I was there to visit my mom in the hospital, and I was able to talk back and forth. It was almost a wee bit pricier than other hotels in the area, and with the Hilton brand, I expected to be comfortable and get good value for my dollars. But, I was disappointed. First, the room smelled musty when you walked in the door. They really need to change the air filter on the HVAC more often. They may even need a mold inspection. So far, I haven’t become ill after staying, so knock on wood that I won’t. But, yeah. It was gross. The room had not been well cleaned. I saw long hairs on the floor when I was taking off my shoes. So, it hadn’t even been swept. The shower had a cheap curtain that barely kept the water inside, and the linens were cheap and worn. The plumbing was in need of updating (seriously, I should not have to hold the handle down for 20 seconds to flush a toilet in a Hilton hotel). I might as well have paid Motel 6 prices, because that was the experience I got. On the plus side, the front desk staff and restaurant staff were friendly. And, the area was nice. The quality of the room was terrible though, and it was enough to convince me never to book there again.

The hotel was right across the street from the Methodist Hospital in Willowbrook, which was great, since I was there to visit my mom in the hospital, and I was able to talk back and forth. It was almost a wee bit pricier than other hotels in the area, and with the Hilton brand, I expected to be comfortable and get good value for my dollars. But, I was disappointed. First, the room smelled musty when you walked in the door. They really need to change the air filter on the HVAC more often. They may even need a mold inspection. So far, I haven’t become ill after staying, so knock on wood that I won’t. But, yeah. It was gross. The room had not been well cleaned. I saw long hairs on the floor when I was taking off my shoes. So, it hadn’t even been swept. The shower had a cheap curtain that barely kept the water inside, and the linens were cheap and worn. The plumbing was in need of updating (seriously, I should not have to hold the handle down for 20 seconds to flush a toilet in a Hilton hotel). I might as well have paid Motel 6 prices, because that was the experience I got. On the plus side, the front desk staff and restaurant staff were friendly. And, the area was nice. The quality of the room was terrible though, and it was enough to convince me never to book there again.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são básicos, com conforto variável; vários hóspedes mencionaram problemas com o controle de temperatura ou ar condicionado, banheiros pequenos, camas duras e paredes finas.

Avaliações dos hóspedes relacionadas

2

Jazzarah

4 de mar. de 2024

·

A estadia foi de 1 noite

We had a Junior Suite for the Red Line Cheer Competition, the room was older and the walls were thin we could hear everything that was going on upstairs with the relations and arguing of the couple that was up stairs and the air did not work in the room. Less to say that we didn't get much sleep and had to be at the competition at 7am. When I went down stairs to get coffee the coffee bar was a mess with milk and sugar spilled all over the place for this to be a Hilton Hotel it def. was not giving Hilton

We had a Junior Suite for the Red Line Cheer Competition, the room was older and the walls were thin we could hear everything that was going on upstairs with the relations and arguing of the couple that was up stairs and the air did not work in the room. Less to say that we didn't get much sleep and had to be at the competition at 7am. When I went down stairs to get coffee the coffee bar was a mess with milk and sugar spilled all over the place for this to be a Hilton Hotel it def. was not giving Hilton

10

Courtney

30 de mai. de 2024

·

A estadia foi de 1 noite

Service was good. The room air conditioner is not adjustable, which means the hotel controls the temperature.

Service was good. The room air conditioner is not adjustable, which means the hotel controls the temperature.

6

Shane

16 de fev. de 2025

·

A estadia foi de 4 noites

There was no hot water until the last day of my 5 day stay. In addition, the thermostat controls were just on and off no temperature settings. Notified staff about the issues, was told the thermostat just needed a battery, but it was never replaced.

There was no hot water until the last day of my 5 day stay. In addition, the thermostat controls were just on and off no temperature settings. Notified staff about the issues, was told the thermostat just needed a battery, but it was never replaced.

8

Dimitre

16 de nov. de 2024

·

A estadia foi de 2 noites

This is a decent lodging option when in Willlowbrook / Cypress area, it’s an older hotel with some updates and in a decent overall condition (not exceptional but clean and very decent). Was too sleepy so I didn’t try their free breakfast. The front desk people weren’t very warm… but they did their job well. No complaints, and I’d stay here again. By the way… Love their midcentury modern chandeliers, located by the front entry!!! That’s such a great detail that almost feels out of place considering the rest of the hotel which is kind of “run of the mill” corporate style.

This is a decent lodging option when in Willlowbrook / Cypress area, it’s an older hotel with some updates and in a decent overall condition (not exceptional but clean and very decent). Was too sleepy so I didn’t try their free breakfast. The front desk people weren’t very warm… but they did their job well. No complaints, and I’d stay here again. By the way… Love their midcentury modern chandeliers, located by the front entry!!! That’s such a great detail that almost feels out of place considering the rest of the hotel which is kind of “run of the mill” corporate style.

2

Clarissa

17 de fev. de 2025

·

A estadia foi de 2 noites

The AC didn’t work in our room & the hallways smelled like marijuana all night. The restaurant area was also closed every night so it was extremely inconvenient.

The AC didn’t work in our room & the hallways smelled like marijuana all night. The restaurant area was also closed every night so it was extremely inconvenient.

2

krystal

20 de fev. de 2025

·

A estadia foi de 2 noites

Only 1 elevator was working. My thermostat was broken the 2 nights of my stay and issue wasn’t resolved

Only 1 elevator was working. My thermostat was broken the 2 nights of my stay and issue wasn’t resolved

6

Tanisha

18 de ago. de 2024

·

A estadia foi de 2 noites

My room was extremely hot at night refrigerator didn’t work neither did the phone.

My room was extremely hot at night refrigerator didn’t work neither did the phone.

8

Shelli

12 de dez. de 2022

·

A estadia foi de 2 noites

The hotel was a nice location with easy access to shopping, dining and major highways. The rooms are basic, but clean.

The hotel was a nice location with easy access to shopping, dining and major highways. The rooms are basic, but clean.

8

Robert

21 de mai. de 2024

·

A estadia foi de 1 noite

Room was clean and staff was very good. Rooms are small and the bathroom was very very small. You could barely close the door around the toilet.

Room was clean and staff was very good. Rooms are small and the bathroom was very very small. You could barely close the door around the toilet.

4

Courtney

17 de out. de 2025

·

A estadia foi de 1 noite

Stayed in room 204. It was beat up and we had NO HOT WATER. When i addressed it at front desk I found out it was property wide outage! I would have never booked had I known that. I have complained direct with hotel review via Hilton only for them to say thanks for your feedback!!? I emailed the property and no reply. This is unacceptable as my reservation included a night stay and a bathroom to take a bath in! My husband and I could not do that because of no hot water! I didn’t want to leave a bad review because I wanted to give the hotel an opportunity to make it right. But they have not. Beds were hard as a brick too. Very disappointed as I’m a Hilton honors member as well.

Stayed in room 204. It was beat up and we had NO HOT WATER. When i addressed it at front desk I found out it was property wide outage! I would have never booked had I known that. I have complained direct with hotel review via Hilton only for them to say thanks for your feedback!!? I emailed the property and no reply. This is unacceptable as my reservation included a night stay and a bathroom to take a bath in! My husband and I could not do that because of no hot water! I didn’t want to leave a bad review because I wanted to give the hotel an opportunity to make it right. But they have not. Beds were hard as a brick too. Very disappointed as I’m a Hilton honors member as well.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é frequentemente descrita como simpática e prestativa, mas várias avaliações citam má comunicação sobre interrupções, acompanhamento lento na manutenção e ocasional grosseria no atendimento.

Avaliações dos hóspedes relacionadas

6

Katrina

19 de mai. de 2024

·

A estadia foi de 1 noite

I first booked a room for my daughter and her puppy who had been to the Cy Fair Vet hospital.The older gentleman working the desk was very cordial and made the check in process easy but it was getting hot in the lobby. That big storm had just hit so I made sure their air conditioning was working. After I got my daughter settled in, I found out that my elderly mother’s power was out so I went to get her and made another reservation at the Hilton.This time there was a very loud and rude woman behind the counter with a long wig on. After I got my mother to the room, I went down to get more bags and noticed that the heater was blowing right in front of the elevators.I politely told Ms Sherida that I didn’t know if anyone had already told but the heater was on. She snapped back at me “SO?” I just shrugged my shoulders and continued around the front of the desk where there was a line and everyone was complaining about the heat. Another agent asked her what I had said and she rolled her eyes and said “ I don’t know… something stupid about the heater”!I was just trying to help, as her wig glue was melting and running. I retired after 20 years in customer service with AA so I know that it can and bombarded but I NEVER treated people the way she was.Snapping at people and answering the phone and being as rude as possible! She is definitely not an asset to the Hilton name & I WILL be writing to the corporate office.With dirty sheets,a scummy bathroom, broken tv & room phone,DISAPPOINTED

I first booked a room for my daughter and her puppy who had been to the Cy Fair Vet hospital.The older gentleman working the desk was very cordial and made the check in process easy but it was getting hot in the lobby. That big storm had just hit so I made sure their air conditioning was working. After I got my daughter settled in, I found out that my elderly mother’s power was out so I went to get her and made another reservation at the Hilton.This time there was a very loud and rude woman behind the counter with a long wig on. After I got my mother to the room, I went down to get more bags and noticed that the heater was blowing right in front of the elevators.I politely told Ms Sherida that I didn’t know if anyone had already told but the heater was on. She snapped back at me “SO?” I just shrugged my shoulders and continued around the front of the desk where there was a line and everyone was complaining about the heat. Another agent asked her what I had said and she rolled her eyes and said “ I don’t know… something stupid about the heater”!I was just trying to help, as her wig glue was melting and running. I retired after 20 years in customer service with AA so I know that it can and bombarded but I NEVER treated people the way she was.Snapping at people and answering the phone and being as rude as possible! She is definitely not an asset to the Hilton name & I WILL be writing to the corporate office.With dirty sheets,a scummy bathroom, broken tv & room phone,DISAPPOINTED

4

Alex

2 de fev. de 2025

·

A estadia foi de 3 noites

There was no hot water for two days of our 3 day stay. We were not even notified about that. The carpet in our room had dog hair. The room size was a lot smaller than what I expected. Needless to say, I will not be staying there again. Nor will I recommend it to anyone.

There was no hot water for two days of our 3 day stay. We were not even notified about that. The carpet in our room had dog hair. The room size was a lot smaller than what I expected. Needless to say, I will not be staying there again. Nor will I recommend it to anyone.

10

James

28 de ago. de 2025

·

A estadia foi de 2 noites

The swimming pool was closed. And we were told this before we made reservations and our grandkids was disappointed. My family was treated very well by Shai and James.

The swimming pool was closed. And we were told this before we made reservations and our grandkids was disappointed. My family was treated very well by Shai and James.

10

josh

30 de nov. de 2025

·

A estadia foi de 2 noites

Room was great service was awesome

Room was great service was awesome

10

Laura

25 de fev. de 2024

·

A estadia foi de 2 noites

Checked in this hotel last minute due to being at another hotel that was awful. Front desk was very helpful and nice. Rooms were clean and I felt comfortable and relaxed. Will stay again!

Checked in this hotel last minute due to being at another hotel that was awful. Front desk was very helpful and nice. Rooms were clean and I felt comfortable and relaxed. Will stay again!

10

Karen

6 de out. de 2023

·

A estadia foi de 2 noites

The staff was great quick solutions very friendly and very knowledgeable

The staff was great quick solutions very friendly and very knowledgeable

2

velia

3 de fev. de 2025

·

A estadia foi de 1 noite

First off check in wasn’t to bad except for the part when we weren’t informed about the water heater being broken. Even when seen checking in with a infant. I call down stairs all they say is sorry. If we were informed we would have canceled our reservation.

First off check in wasn’t to bad except for the part when we weren’t informed about the water heater being broken. Even when seen checking in with a infant. I call down stairs all they say is sorry. If we were informed we would have canceled our reservation.

8

Carleine

5 de nov. de 2024

·

A estadia foi de 5 noites

Everything was great. The front desk staff was very friendly/ pleasant and professional. The staff during breakfast was great. I would recommend the hotel to my friends and family. I will definitely go back to Hilton garden in Houston Texas. I just love everything!

Everything was great. The front desk staff was very friendly/ pleasant and professional. The staff during breakfast was great. I would recommend the hotel to my friends and family. I will definitely go back to Hilton garden in Houston Texas. I just love everything!

6

Jean Paul

13 de set. de 2024

·

A estadia foi de 1 noite

I like the area, it kind of quiet. and it is right to the high way. But I think they could do it better at the front desk. They need to be more hospitable, and more professional.

I like the area, it kind of quiet. and it is right to the high way. But I think they could do it better at the front desk. They need to be more hospitable, and more professional.

4

Curtis

16 de ago. de 2024

·

A estadia foi de 2 noites

We stayed for 3 days initially and were back 5 days later. Circumstantially, we stayed in the same room both times. On the first stay we told the front desk: 1) the desk light was out and need a new bulb; 2) the phone didn't work; 3) the alarm clock in the room could not be set so it was worthless; 4) the refrigerator didn't work. They said "thank you" and that these issued would be fixed. When we returned 5 days later and got booked into the same room, NOTHING had been fixed. Additionally, the room key (electronic) would work for an hour and then quit working. We asked for another room, but this was the only disabled room available. Over the next hour, maintenance brought us another refrigerator, a bulb for the desk lamp and new batteries for the door. The phone and the alarm clock were NEVER fixed. There were other issues we encountered, but I'm running out of characters. If this is the way Hilton currently runs it's properties, then my wife and I are definitely done with Hilton...we certainly won't be returning to this specific hotel in the future.

We stayed for 3 days initially and were back 5 days later. Circumstantially, we stayed in the same room both times. On the first stay we told the front desk: 1) the desk light was out and need a new bulb; 2) the phone didn't work; 3) the alarm clock in the room could not be set so it was worthless; 4) the refrigerator didn't work. They said "thank you" and that these issued would be fixed. When we returned 5 days later and got booked into the same room, NOTHING had been fixed. Additionally, the room key (electronic) would work for an hour and then quit working. We asked for another room, but this was the only disabled room available. Over the next hour, maintenance brought us another refrigerator, a bulb for the desk lamp and new batteries for the door. The phone and the alarm clock were NEVER fixed. There were other issues we encountered, but I'm running out of characters. If this is the way Hilton currently runs it's properties, then my wife and I are definitely done with Hilton...we certainly won't be returning to this specific hotel in the future.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização conveniente perto do Willowbrook Methodist Hospital, restaurantes, lojas e vias principais; muitos acharam o local geralmente tranquilo.

Avaliações dos hóspedes relacionadas

10

Shelia P

6 de jan. de 2023

·

A estadia foi de 19.359 noites

Very clean—no smells! Shopping and restaurants nearby.

Very clean—no smells! Shopping and restaurants nearby.

10

Steven

11 de mar. de 2025

·

A estadia foi de 1 noite

Close to many Restaurants.

Close to many Restaurants.

10

Ada

21 de nov. de 2023

·

A estadia foi de 2 noites

Quiet location. Staff was friendly. Was pet friendly. I would stay here again.

Quiet location. Staff was friendly. Was pet friendly. I would stay here again.

10

michael

30 de out. de 2023

·

A estadia foi de 1 noite

The last time we stayed in the area we ended up in a shady neighborhood that made us uncomfortable. This hotel was in a nice area close to restaurants and shopping.

The last time we stayed in the area we ended up in a shady neighborhood that made us uncomfortable. This hotel was in a nice area close to restaurants and shopping.

10

Darryl

20 de mai. de 2024

·

A estadia foi de 1 noite

Location

Location

10

Michael

18 de abr. de 2025

·

A estadia foi de 1 noite

Very convenient!

Very convenient!

8

Teresa

26 de nov. de 2023

·

A estadia foi de 2 noites

I liked the property was quiet especially considering it is close to FM1960 and 249. I did not like that if I was not a member I had to pay for everything. I didn't think about the tv or wifi as something I had to check to see if it was complimentary.

I liked the property was quiet especially considering it is close to FM1960 and 249. I did not like that if I was not a member I had to pay for everything. I didn't think about the tv or wifi as something I had to check to see if it was complimentary.

8

Shelli

12 de dez. de 2022

·

A estadia foi de 2 noites

The hotel was a nice location with easy access to shopping, dining and major highways. The rooms are basic, but clean.

The hotel was a nice location with easy access to shopping, dining and major highways. The rooms are basic, but clean.

10

Susan

17 de abr. de 2024

·

A estadia foi de 1 noite

The location worked well for our needs. The bar off the lobby was convenient and comfortable. The parking and access was excellent for our camper van organizing and dog walks. We would stay there again.

The location worked well for our needs. The bar off the lobby was convenient and comfortable. The parking and access was excellent for our camper van organizing and dog walks. We would stay there again.

6

Samuel

6 de ago. de 2025

·

A estadia foi de 2 noites

The hotel was right across the street from the Methodist Hospital in Willowbrook, which was great, since I was there to visit my mom in the hospital, and I was able to talk back and forth. It was almost a wee bit pricier than other hotels in the area, and with the Hilton brand, I expected to be comfortable and get good value for my dollars. But, I was disappointed. First, the room smelled musty when you walked in the door. They really need to change the air filter on the HVAC more often. They may even need a mold inspection. So far, I haven’t become ill after staying, so knock on wood that I won’t. But, yeah. It was gross. The room had not been well cleaned. I saw long hairs on the floor when I was taking off my shoes. So, it hadn’t even been swept. The shower had a cheap curtain that barely kept the water inside, and the linens were cheap and worn. The plumbing was in need of updating (seriously, I should not have to hold the handle down for 20 seconds to flush a toilet in a Hilton hotel). I might as well have paid Motel 6 prices, because that was the experience I got. On the plus side, the front desk staff and restaurant staff were friendly. And, the area was nice. The quality of the room was terrible though, and it was enough to convince me never to book there again.

The hotel was right across the street from the Methodist Hospital in Willowbrook, which was great, since I was there to visit my mom in the hospital, and I was able to talk back and forth. It was almost a wee bit pricier than other hotels in the area, and with the Hilton brand, I expected to be comfortable and get good value for my dollars. But, I was disappointed. First, the room smelled musty when you walked in the door. They really need to change the air filter on the HVAC more often. They may even need a mold inspection. So far, I haven’t become ill after staying, so knock on wood that I won’t. But, yeah. It was gross. The room had not been well cleaned. I saw long hairs on the floor when I was taking off my shoes. So, it hadn’t even been swept. The shower had a cheap curtain that barely kept the water inside, and the linens were cheap and worn. The plumbing was in need of updating (seriously, I should not have to hold the handle down for 20 seconds to flush a toilet in a Hilton hotel). I might as well have paid Motel 6 prices, because that was the experience I got. On the plus side, the front desk staff and restaurant staff were friendly. And, the area was nice. The quality of the room was terrible though, and it was enough to convince me never to book there again.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

A experiência gastronômica é inconsistente: o café da manhã é frequentemente descrito como simples ou continental e às vezes pago, e o restaurante ocasionalmente fechava ou tinha falta de itens; o serviço e a equipe do bar receberam elogios.

Avaliações dos hóspedes relacionadas

10

Paul

1 de ago. de 2025

·

A estadia foi de 1 noite

Shout out to the barman James and the cook who was on duty on Thursday evening.

Shout out to the barman James and the cook who was on duty on Thursday evening.

8

Dimitre

16 de nov. de 2024

·

A estadia foi de 2 noites

This is a decent lodging option when in Willlowbrook / Cypress area, it’s an older hotel with some updates and in a decent overall condition (not exceptional but clean and very decent). Was too sleepy so I didn’t try their free breakfast. The front desk people weren’t very warm… but they did their job well. No complaints, and I’d stay here again. By the way… Love their midcentury modern chandeliers, located by the front entry!!! That’s such a great detail that almost feels out of place considering the rest of the hotel which is kind of “run of the mill” corporate style.

This is a decent lodging option when in Willlowbrook / Cypress area, it’s an older hotel with some updates and in a decent overall condition (not exceptional but clean and very decent). Was too sleepy so I didn’t try their free breakfast. The front desk people weren’t very warm… but they did their job well. No complaints, and I’d stay here again. By the way… Love their midcentury modern chandeliers, located by the front entry!!! That’s such a great detail that almost feels out of place considering the rest of the hotel which is kind of “run of the mill” corporate style.

2

Clarissa

17 de fev. de 2025

·

A estadia foi de 2 noites

The AC didn’t work in our room & the hallways smelled like marijuana all night. The restaurant area was also closed every night so it was extremely inconvenient.

The AC didn’t work in our room & the hallways smelled like marijuana all night. The restaurant area was also closed every night so it was extremely inconvenient.

6

helga carolina

25 de set. de 2024

·

A estadia foi de 5 noites

I have been staying at the hotel for many years and the breakfast was very disappointment, very basic if you don't ask for extras. there were three days that no one came to made the bedroom and the refrigerator doesn't work.

I have been staying at the hotel for many years and the breakfast was very disappointment, very basic if you don't ask for extras. there were three days that no one came to made the bedroom and the refrigerator doesn't work.

8

Carleine

5 de nov. de 2024

·

A estadia foi de 5 noites

Everything was great. The front desk staff was very friendly/ pleasant and professional. The staff during breakfast was great. I would recommend the hotel to my friends and family. I will definitely go back to Hilton garden in Houston Texas. I just love everything!

Everything was great. The front desk staff was very friendly/ pleasant and professional. The staff during breakfast was great. I would recommend the hotel to my friends and family. I will definitely go back to Hilton garden in Houston Texas. I just love everything!

8

Cody

5 de jul. de 2024

·

A estadia foi de 2 noites

Hotel was clean and everyone was friendly. After 9:00, you have to be let in by the front desk because they turn off the automatic door. Also the "buffet" is a continental breakfast, and it costs $9. They should really include that in the room fees like most others, just my opinion though. Overall it was a pleasant stay!

Hotel was clean and everyone was friendly. After 9:00, you have to be let in by the front desk because they turn off the automatic door. Also the "buffet" is a continental breakfast, and it costs $9. They should really include that in the room fees like most others, just my opinion though. Overall it was a pleasant stay!

8

Robert

20 de nov. de 2024

·

A estadia foi de 1 noite

Restaurant closed early out of everything that should be commonly stocked.

Restaurant closed early out of everything that should be commonly stocked.

10

Susan

17 de abr. de 2024

·

A estadia foi de 1 noite

The location worked well for our needs. The bar off the lobby was convenient and comfortable. The parking and access was excellent for our camper van organizing and dog walks. We would stay there again.

The location worked well for our needs. The bar off the lobby was convenient and comfortable. The parking and access was excellent for our camper van organizing and dog walks. We would stay there again.

4

Lisa

26 de out. de 2023

·

A estadia foi de 1 noite

We chose this hotel as we had a one night stay in Houston during a layover at the airport. I originally selected the hotel based on the fact that it had a pool, appeared to be decent, well priced and near the airport (within 30 minutes). Was so disappointed with this property as the pool is broken and has been for over a year but the website is not updated. The breakfast in the morning was terrible and they did not even had regular coffee (only flavored)

We chose this hotel as we had a one night stay in Houston during a layover at the airport. I originally selected the hotel based on the fact that it had a pool, appeared to be decent, well priced and near the airport (within 30 minutes). Was so disappointed with this property as the pool is broken and has been for over a year but the website is not updated. The breakfast in the morning was terrible and they did not even had regular coffee (only flavored)

6

Samuel

6 de ago. de 2025

·

A estadia foi de 2 noites

The hotel was right across the street from the Methodist Hospital in Willowbrook, which was great, since I was there to visit my mom in the hospital, and I was able to talk back and forth. It was almost a wee bit pricier than other hotels in the area, and with the Hilton brand, I expected to be comfortable and get good value for my dollars. But, I was disappointed. First, the room smelled musty when you walked in the door. They really need to change the air filter on the HVAC more often. They may even need a mold inspection. So far, I haven’t become ill after staying, so knock on wood that I won’t. But, yeah. It was gross. The room had not been well cleaned. I saw long hairs on the floor when I was taking off my shoes. So, it hadn’t even been swept. The shower had a cheap curtain that barely kept the water inside, and the linens were cheap and worn. The plumbing was in need of updating (seriously, I should not have to hold the handle down for 20 seconds to flush a toilet in a Hilton hotel). I might as well have paid Motel 6 prices, because that was the experience I got. On the plus side, the front desk staff and restaurant staff were friendly. And, the area was nice. The quality of the room was terrible though, and it was enough to convince me never to book there again.

The hotel was right across the street from the Methodist Hospital in Willowbrook, which was great, since I was there to visit my mom in the hospital, and I was able to talk back and forth. It was almost a wee bit pricier than other hotels in the area, and with the Hilton brand, I expected to be comfortable and get good value for my dollars. But, I was disappointed. First, the room smelled musty when you walked in the door. They really need to change the air filter on the HVAC more often. They may even need a mold inspection. So far, I haven’t become ill after staying, so knock on wood that I won’t. But, yeah. It was gross. The room had not been well cleaned. I saw long hairs on the floor when I was taking off my shoes. So, it hadn’t even been swept. The shower had a cheap curtain that barely kept the water inside, and the linens were cheap and worn. The plumbing was in need of updating (seriously, I should not have to hold the handle down for 20 seconds to flush a toilet in a Hilton hotel). I might as well have paid Motel 6 prices, because that was the experience I got. On the plus side, the front desk staff and restaurant staff were friendly. And, the area was nice. The quality of the room was terrible though, and it was enough to convince me never to book there again.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Karen Andrea

30 de jun. de 2026

·

A estadia foi de 2 noites

Everything was very nice and there was a lot of open space and green patches for my dog to roam around. Everybody was very friendly as well! All day long free coffee was a plus.

Everything was very nice and there was a lot of open space and green patches for my dog to roam around. Everybody was very friendly as well! All day long free coffee was a plus.

8

Raymond

28 de jun. de 2026

·

A estadia foi de 2 noites

This hotel was very nice and clean. Staff was excellent.

This hotel was very nice and clean. Staff was excellent.

4

David

21 de jun. de 2026

·

A estadia foi de 2 noites

Rather dirty, sink faucet very wobbly, housekeeping staff not friendly

Rather dirty, sink faucet very wobbly, housekeeping staff not friendly

10

Terry

14 de jun. de 2026

·

A estadia foi de 2 noites

The ladies were so nice and professional and made sure your stay was excellent! Will stay again soon‼️

The ladies were so nice and professional and made sure your stay was excellent! Will stay again soon‼️

8

Stephanie

25 de mai. de 2026

·

A estadia foi de 3 noites

There was no pool or breakfast as stated on website. You can clearly see that the hotel has been updated. It now has a restaurant to eat from. Their website needs to be updated with this information. Also the water in the shower was tempid not even warm. Other than that nicely decorated and staff friendly.

There was no pool or breakfast as stated on website. You can clearly see that the hotel has been updated. It now has a restaurant to eat from. Their website needs to be updated with this information. Also the water in the shower was tempid not even warm. Other than that nicely decorated and staff friendly.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 16:00 a 00:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

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As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $142	16 $144	17 $135	18 $125	19 $125
20 $109	21 $128	22 $128	23 $129	24 $128	25 $128	26 $129
27 $104	28 $129	29 $129	30 $128

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.