Voltar à pesquisa

Staybridge Suites Houston - Willowbrook by IHG

US$ 100

/noite

Média para setembro

Staybridge Suites Houston - Willowbrook by IHG - Image 1

Staybridge Suites Houston - Willowbrook by IHG - Quarto

Staybridge Suites Houston - Willowbrook by IHG - Quarto

Staybridge Suites Houston - Willowbrook by IHG - Piscina

Staybridge Suites Houston - Willowbrook by IHG - Restaurante

Selecione datas para ver preços e disponibilidade

US$ 100

/noite

Média para setembro

Preços médios mensais

Em Staybridge Suites Houston - Willowbrook by IHG, o preço por noite é, em média, US$ 81 no mês mais barato (julho) e US$ 129 no mês mais caro (novembro), com base nos últimos 12 meses.

Preço médio por noite em Staybridge Suites Houston - Willowbrook by IHG por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 119
fevereiro	US$ 82
março	US$ 91
abril	US$ 89
maio	US$ 91
junho	US$ 92
julho	US$ 81
agosto	US$ 95
setembro	US$ 100
outubro	US$ 94
novembro	US$ 129
dezembro	US$ 114

Mais caro: novembro (aprox. US$ 129)

Mais barato: julho (aprox. US$ 81)

Sobre este alojamento

Experimente uma sala de fitness e uma piscina exterior sazonal. Entre as facilidades adicionais contam-se Wi-fi grátis, uma loja de presentes/quiosque de jornais e uma lareira no lobby.

Comodidades

Experimente uma sala de fitness e uma piscina exterior sazonal. Entre as facilidades adicionais contam-se Wi-fi grátis, uma loja de presentes/quiosque de jornais e uma lareira no lobby.

Comodidades para negócios

As principais comodidades incluem acesso à internet com fios grátis, um business center aberto 24 horas e Check-in rápido. Planeia um evento em Houston? Este hotel dispõe de uma zona para conferências e de uma sala de reuniões, com uma área total de 41 metros quadrados. Há estacionamento grátis no local.

Restaurante

Se quiser petiscar no conforto dos lençóis, dê uma vista de olhos pela ementa do serviço de quarto. Participe na receção grátis, organizada em dias selecionados. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido durante a semana entre as 6:30 e as 9:30 e aos fins de semana entre as 7:30 e as 10:30.

Quartos

Os 114 quartos contam com uma cozinha equipada com um frigorífico/congelador grande e uma placa de cozinha, se quiser preparar aquele prato especial. Os quartos têm camas com colchão pillowtop e roupa de alta qualidade, além de um sofá-cama queen-size. O acesso à internet com e sem fios é gratuito e também o televisor LCD de 42 cm permite-lhe assistir a uma série de canais via satélite. As comodidades incluem ainda cofres e secretárias, além de telefone com chamadas locais grátis.

Localização

Com uma estadia Staybridge Suites Houston Willowbrook by IHG em Houston, ficará a 5 minutos de carro de Sam Houston Race Park e de Centro Comercial de Willowbrook. Este hotel está a 4,5 km (2,8 mi) de Houston Methodist Willowbrook Hospital e a 8,8 km (5,5 mi) de Traders Village.

O que há nas proximidades

Sam Houston Race Park(1 milhas)
Centro Comercial de Willowbrook(2.7 milhas)
Mountasia Houston(2.8 milhas)
Aeródromo(3 milhas)
Houston Methodist Willowbrook Hospital(3.1 milhas)
Stone Moves Indoor Rock Climbing(3.2 milhas)
Cypress Fairbanks Medical Center(3.5 milhas)
Bowlero Willowbrook(3.7 milhas)
Alliance Medical Center(3.7 milhas)
Matzke Park(4.1 milhas)
Woodwind Lakes Dog Park(4.7 milhas)
Campo de Golfe de Jersey Meadow(5.1 milhas)
CHI St. Luke's Health - Vintage Hospital(5.2 milhas)
St. Luke's Hospital At The Vintage(5.2 milhas)
Traders Village(5.5 milhas)
George Bush Intercontinental Airport (IAH)(17.3 milhas)
Houston William Hobby Airport (HOU)(35.5 milhas)

Estacionamento
Piscina
Quartos de não fumadores
Centro de negócios
Serviços de limpeza
Instalações para banquetes

Localização

10750 North Gessner Road, Houston, Texas, Estados Unidos

Sam Houston Race Park (1 milhas)

Centro Comercial de Willowbrook (2.7 milhas)

Mountasia Houston (2.8 milhas)

Aeródromo (3 milhas)

Houston Methodist Willowbrook Hospital (3.1 milhas)

Stone Moves Indoor Rock Climbing (3.2 milhas)

Mais informações sobre a localização

Opções de quartos

5

Suite, 2 quartos, cozinha (Business Lounge Access)

Detalhes do quarto

1 Cama De Casal Extragrande

e

2 Camas De Casal Grandes

Dormidas 6

Área de refeições separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

7

Suite-Estúdio, cozinha

Detalhes do quarto

1 Cama Individual

Dormidas 2

Área de refeições separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

8

Suite-Estúdio, 1 cama queen-size, cozinha

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 4

Área de refeições separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

5

Suite, 1 quarto, banheira adaptada para pessoas com dificuldades motoras (Mobility, Accessible Tub)

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 2

Área de refeições separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

8

Suite, 1 quarto, cozinha

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 4

Área de refeições separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes

8.2

Muito Bom

Com base em 387 avaliações verificadas

Quem se hospeda aqui?

Negócios

64%

Casal

8%

Família

21%

Grupos

2%

Individual

3%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Em análises recentes do Staybridge Suites Houston - Willowbrook by IHG, os hóspedes elogiam consistentemente a simpatia da equipe da recepção, mas relatam problemas generalizados de manutenção e limpeza, incluindo pragas, odores e comodidades quebradas, juntamente com experiências mistas em relação ao café da manhã e à disponibilidade das instalações.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

Em análises recentes do Staybridge Suites Houston - Willowbrook by IHG, os hóspedes elogiam consistentemente a simpatia da equipe da recepção, mas relatam problemas generalizados de manutenção e limpeza, incluindo pragas, odores e comodidades quebradas, juntamente com experiências mistas em relação ao café da manhã e à disponibilidade das instalações.

Diversas análises mencionam baratas, carpetes sujos e cheiros de mofo ou maconha, com a limpeza descrita como mínima ou inconsistente. Várias instalações, como a piscina e a lavanderia, estavam fora de serviço ou mal conservadas durante algumas estadias. A localização e a equipe recebem elogios frequentes, enquanto a qualidade dos quartos e o Wi-Fi são imprevisíveis. Espere um atendimento simpático, mas uma manutenção irregular.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

A piscina estava fora de serviço durante algumas estadias, e as máquinas de lavar roupa frequentemente estavam quebradas ou mal ventiladas. O feedback sobre o estacionamento é misto, e vários hóspedes apreciaram o lago e a área externa.

Avaliações dos hóspedes relacionadas

6

Yue

3 de jun. de 2024

·

A estadia foi de 2 noites

Carpet is a little dirty and smelled, washer and dryers didn’t work.

Carpet is a little dirty and smelled, washer and dryers didn’t work.

6

Indira

25 de dez. de 2023

·

A estadia foi de 3 noites

Liked: plenty of parking, friendly staff, pool, ducks around the property Didn’t like: no safety box, no cameras on the hall, found 1 roach at bathroom. Someone broke in on our room when we went downstairs for breakfast or while we were sleeping

Liked: plenty of parking, friendly staff, pool, ducks around the property Didn’t like: no safety box, no cameras on the hall, found 1 roach at bathroom. Someone broke in on our room when we went downstairs for breakfast or while we were sleeping

8

Lois

7 de mai. de 2023

·

A estadia foi de 1 noite

Waited a long time to check in. Tried using the phone, no one answered. Same with checkout. No one came. Ran out of cups for drinks. Waited and waited for more. Just used coffee cups. Juice ran out early. Lots of trash in elevators.

Waited a long time to check in. Tried using the phone, no one answered. Same with checkout. No one came. Ran out of cups for drinks. Waited and waited for more. Just used coffee cups. Juice ran out early. Lots of trash in elevators.

10

Meredith

24 de abr. de 2023

·

A estadia foi de 3 noites

It's such a tranquil setting! My room overlooked a pond and the large grassy courtyard in the back. It was nice to just sit outside and watch hawks,ducks herons, and a slew of other birds visit the grasslands. My room was beautiful! And everyone who works here were terrific! In fact, when I get ready to relocate to the area, I'm going to look into staying here until I find the right apartment! And it's close to everything!

It's such a tranquil setting! My room overlooked a pond and the large grassy courtyard in the back. It was nice to just sit outside and watch hawks,ducks herons, and a slew of other birds visit the grasslands. My room was beautiful! And everyone who works here were terrific! In fact, when I get ready to relocate to the area, I'm going to look into staying here until I find the right apartment! And it's close to everything!

6

Helen

1 de ago. de 2025

·

A estadia foi de 7 noites

Bugs in the room, had to go buy bug spray to get rid of them. No proper venting for the dryers so it is like a sauna while you wait for your laundry. Most of the washers and dryers were broken. Pool was unusable due to parts not in for the first four days we were there. Maid service was minimal, the floors never got swept, carpets didn’t get vacuumed at all and we were there for seven days. Food was great every day and the staff were pleasant.

Bugs in the room, had to go buy bug spray to get rid of them. No proper venting for the dryers so it is like a sauna while you wait for your laundry. Most of the washers and dryers were broken. Pool was unusable due to parts not in for the first four days we were there. Maid service was minimal, the floors never got swept, carpets didn’t get vacuumed at all and we were there for seven days. Food was great every day and the staff were pleasant.

6

TeQuila

26 de abr. de 2024

·

A estadia foi de 1 noite

The staff was great the parking was terrible.

The staff was great the parking was terrible.

8

Darlene

20 de jun. de 2023

·

A estadia foi de 2 noites

Nothing was unique about the property.

Nothing was unique about the property.

6

Linda

13 de set. de 2024

·

A estadia foi de 2 noites

Weve stayed here a couple times over the last 4 or 5 years due to being dog friendly when we left for bad storms like the hurricaine that just passed. It was always pretty clean and kept up and the bonus is they have a small pond with a gravel track next door to walk your pet. This time it is noticeably run down compared to past conditions. Therecare stains all over on the carpets and there is a noticeable soft spot by the A/c in the double room we booked. Our 2nd room this trip had fleas in it butbthey quickly got us another room and apologized. I did not hold it against them as being pet friendly, you'd have to expect it is possible at some point people dont keep their pets taken care of to the same extent we do. The staff is very friendly and seems to be working genually to keep things in the best shape they can. The outside looks fantastic, but inside they need some maintenance over the whole place. The people would be the only reason i might return again if needed.

Weve stayed here a couple times over the last 4 or 5 years due to being dog friendly when we left for bad storms like the hurricaine that just passed. It was always pretty clean and kept up and the bonus is they have a small pond with a gravel track next door to walk your pet. This time it is noticeably run down compared to past conditions. Therecare stains all over on the carpets and there is a noticeable soft spot by the A/c in the double room we booked. Our 2nd room this trip had fleas in it butbthey quickly got us another room and apologized. I did not hold it against them as being pet friendly, you'd have to expect it is possible at some point people dont keep their pets taken care of to the same extent we do. The staff is very friendly and seems to be working genually to keep things in the best shape they can. The outside looks fantastic, but inside they need some maintenance over the whole place. The people would be the only reason i might return again if needed.

6

Alejandro

3 de jul. de 2025

·

A estadia foi de 12 noites

The pool was out of service for our entire 10 day stay kids really disappointed

The pool was out of service for our entire 10 day stay kids really disappointed

6

Farahnaaz

31 de mai. de 2023

·

A estadia foi de 2 noites

Elevators were disgusting. Breakfast items were running out and not replenished. Floor hallways had strong marijuana odor.

Elevators were disgusting. Breakfast items were running out and not replenished. Floor hallways had strong marijuana odor.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Problemas de limpeza são recorrentes nas análises, com muitos relatos de baratas e outras pragas, carpetes manchados ou sujos e odores fortes (mofo, urina, maconha). A limpeza é descrita como mínima ou inconsistente, e algumas áreas comuns, como elevadores, pareciam sujas.

Avaliações dos hóspedes relacionadas

2

lorena

23 de jun. de 2024

·

A estadia foi de 1 noite

There were cockroaches on the drapes and kitchen. Funky smell throughout the building

There were cockroaches on the drapes and kitchen. Funky smell throughout the building

2

STEPHEN

29 de ago. de 2025

·

A estadia foi de 2 noites

Switched rooms three times. 1st room ac did not work. Staff very friendly and helpful. 2nd and third rooms had bad roach problems

Switched rooms three times. 1st room ac did not work. Staff very friendly and helpful. 2nd and third rooms had bad roach problems

6

Helen

1 de ago. de 2025

·

A estadia foi de 7 noites

Bugs in the room, had to go buy bug spray to get rid of them. No proper venting for the dryers so it is like a sauna while you wait for your laundry. Most of the washers and dryers were broken. Pool was unusable due to parts not in for the first four days we were there. Maid service was minimal, the floors never got swept, carpets didn’t get vacuumed at all and we were there for seven days. Food was great every day and the staff were pleasant.

Bugs in the room, had to go buy bug spray to get rid of them. No proper venting for the dryers so it is like a sauna while you wait for your laundry. Most of the washers and dryers were broken. Pool was unusable due to parts not in for the first four days we were there. Maid service was minimal, the floors never got swept, carpets didn’t get vacuumed at all and we were there for seven days. Food was great every day and the staff were pleasant.

2

Frank

30 de ago. de 2024

·

A estadia foi de 1 noite

DO NOT STAY. we checked in late and went up into the room. As soon as we walked into our room we saw roaches. saw five within the 1st two mins. Told the front staff about this and they would not do anything to help. We asked for our money back but was told that we had to go through hotels.com to do this. So we left and went to looked another place. Hotels.com told us that there was nothing they could do and the Hotel told us they could not refund our money because we used Hotels.com.. so basically dont expect Hotels.com to help you out any if you run into a situation with the place your staying.

DO NOT STAY. we checked in late and went up into the room. As soon as we walked into our room we saw roaches. saw five within the 1st two mins. Told the front staff about this and they would not do anything to help. We asked for our money back but was told that we had to go through hotels.com to do this. So we left and went to looked another place. Hotels.com told us that there was nothing they could do and the Hotel told us they could not refund our money because we used Hotels.com.. so basically dont expect Hotels.com to help you out any if you run into a situation with the place your staying.

2

Dewayne

1 de nov. de 2024

·

A estadia foi de 1 noite

This place is dirty and has bed bugs on the bed

This place is dirty and has bed bugs on the bed

4

Jeremy

28 de abr. de 2025

·

A estadia foi de 4 noites

Front desk was very friendly, however when we first entered the hotel, there was a very nasty smell; like vomit and that smell was all throughout the elevator. Our room, 326, carpets were very nasty. The fridge did not work well very noisy, and the shower curtain was no help in keeping the water off the floor. Would not go back

Front desk was very friendly, however when we first entered the hotel, there was a very nasty smell; like vomit and that smell was all throughout the elevator. Our room, 326, carpets were very nasty. The fridge did not work well very noisy, and the shower curtain was no help in keeping the water off the floor. Would not go back

2

Ashanti

7 de ago. de 2025

·

A estadia foi de 7 noites

Don’t ever stay there! Roach motel! And wouldn’t even refund my money. I would not recommend!!! I killed 6 roaches in one night!

Don’t ever stay there! Roach motel! And wouldn’t even refund my money. I would not recommend!!! I killed 6 roaches in one night!

6

Amanda

11 de set. de 2024

·

A estadia foi de 1 noite

The property to convenient main road. Upon entering the room I was greeted by dead roaches on the floor. In the morning there was a roach crawling on the sink near the restroom.

The property to convenient main road. Upon entering the room I was greeted by dead roaches on the floor. In the morning there was a roach crawling on the sink near the restroom.

6

Yolanda

8 de jul. de 2025

·

A estadia foi de 3 noites

Very happy that pets are welcomed at a reasonable rate. Breakfast was good. Carpet on 2nd floor is in dire need of replacement. Curtains in room and wall behind couch had stains; chocolate; blood(?) Extremely noisy at night; sounds of running feet throughout the night on upper floor. Smell of urine and marijuana throughout the floor.

Very happy that pets are welcomed at a reasonable rate. Breakfast was good. Carpet on 2nd floor is in dire need of replacement. Curtains in room and wall behind couch had stains; chocolate; blood(?) Extremely noisy at night; sounds of running feet throughout the night on upper floor. Smell of urine and marijuana throughout the floor.

6

Farahnaaz

31 de mai. de 2023

·

A estadia foi de 2 noites

Elevators were disgusting. Breakfast items were running out and not replenished. Floor hallways had strong marijuana odor.

Elevators were disgusting. Breakfast items were running out and not replenished. Floor hallways had strong marijuana odor.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

As suítes oferecem bom espaço e configuração de cozinha, mas muitos quartos parecem desatualizados e apresentam problemas de manutenção (ar condicionado, encanamento, acessórios) e odores perceptíveis. Ruído foi observado em algumas estadias, e a confiabilidade do Wi-Fi foi ruim para alguns hóspedes.

Avaliações dos hóspedes relacionadas

6

N

26 de jan. de 2024

·

A estadia foi de 5 noites

Not amazing - you get what you pay for. Furniture & carpet a little tired in places. Clean enough. Breakfast was standard for American hotels (although why do they have single-use polystyrene plates and plastic disposable cutlery?). Service was good though - staff were helpful.

Not amazing - you get what you pay for. Furniture & carpet a little tired in places. Clean enough. Breakfast was standard for American hotels (although why do they have single-use polystyrene plates and plastic disposable cutlery?). Service was good though - staff were helpful.

6

Johnny O Atkins,

9 de jul. de 2024

·

A estadia foi de 5 noites

This property was conveniently located for the places we needed to visit. The first room assigned to us was infested with roaches, and the manager put us in another room on a different floor with the same setup - king bed and two queen beds. We learned once Saturday hit that there is no room cleaning services on the weekend. However, the front desk arranged for a set of sheets to be delivered and we put them on ourselves. Overall, the suite we had plenty of room for a family of five and friends to visit. The decor needs to be cleaned and/or updated.

This property was conveniently located for the places we needed to visit. The first room assigned to us was infested with roaches, and the manager put us in another room on a different floor with the same setup - king bed and two queen beds. We learned once Saturday hit that there is no room cleaning services on the weekend. However, the front desk arranged for a set of sheets to be delivered and we put them on ourselves. Overall, the suite we had plenty of room for a family of five and friends to visit. The decor needs to be cleaned and/or updated.

10

Frankie

18 de jun. de 2023

·

A estadia foi de 5 noites

This was a one bedroom suite with kitchen and had 2 queen beds. The air conditioner in the bedroom did not work and could not be repaired during our 5 night stay. We had to go purchase a couple of fans to be comfortable in the bedroom. We did not get any kind of reimbursement because of this and we were told the room we were in was used for corporate use. Other than that, the hotel was awesome and we will stay here again. Your staff was top notch and that made our stay enjoyable. The staff who does the cooking were on theark with the food. Everything was perfect.

This was a one bedroom suite with kitchen and had 2 queen beds. The air conditioner in the bedroom did not work and could not be repaired during our 5 night stay. We had to go purchase a couple of fans to be comfortable in the bedroom. We did not get any kind of reimbursement because of this and we were told the room we were in was used for corporate use. Other than that, the hotel was awesome and we will stay here again. Your staff was top notch and that made our stay enjoyable. The staff who does the cooking were on theark with the food. Everything was perfect.

8

Joshua

22 de jul. de 2025

·

A estadia foi de 2 noites

Staff was excellent. Good location out of the busy areas. Building itself is nice but the rooms need some updates, bathroom in particular. I'll never understand why hotels dont just put walk in/stand in showers. Geez who is trying to take a bath in a small tub at a hotel? Maybe im the oddball i dont know. Anyways loved the staff who were really nice, especially the younger gentleman and overall I would stay there again if in the area.

Staff was excellent. Good location out of the busy areas. Building itself is nice but the rooms need some updates, bathroom in particular. I'll never understand why hotels dont just put walk in/stand in showers. Geez who is trying to take a bath in a small tub at a hotel? Maybe im the oddball i dont know. Anyways loved the staff who were really nice, especially the younger gentleman and overall I would stay there again if in the area.

6

Karla

22 de fev. de 2023

·

A estadia foi de 4 noites

Very friendly staff. Room was stuffy and had a pet odor to it. There were some individuals staying at the property that seemed a little sketchy.

Very friendly staff. Room was stuffy and had a pet odor to it. There were some individuals staying at the property that seemed a little sketchy.

6

David

26 de fev. de 2023

·

A estadia foi de 3 noites

The wifi was horrible. I was within 4 feet of wifi antenna and could bearly get 2 bars. Had 1 BR suite and asked to be away from elevator - we were assigned the closed door to elevator (Rm 228). We arrived at 5:00 PM and room not ready. We checked in at 8:00, much later than the original listed time of 3:00 PM check-in.

The wifi was horrible. I was within 4 feet of wifi antenna and could bearly get 2 bars. Had 1 BR suite and asked to be away from elevator - we were assigned the closed door to elevator (Rm 228). We arrived at 5:00 PM and room not ready. We checked in at 8:00, much later than the original listed time of 3:00 PM check-in.

8

Richard

10 de jul. de 2025

·

A estadia foi de 1 noite

Property was nice. Shower curtain was a foot too short and hung too high. There was a musty smell in hallway and room.

Property was nice. Shower curtain was a foot too short and hung too high. There was a musty smell in hallway and room.

6

Tonya

30 de mai. de 2023

·

A estadia foi de 1 noite

Our room had definitely been smoked in. Overall it was clean & the breakfast was nice.

Our room had definitely been smoked in. Overall it was clean & the breakfast was nice.

4

Jeremy

28 de abr. de 2025

·

A estadia foi de 4 noites

Front desk was very friendly, however when we first entered the hotel, there was a very nasty smell; like vomit and that smell was all throughout the elevator. Our room, 326, carpets were very nasty. The fridge did not work well very noisy, and the shower curtain was no help in keeping the water off the floor. Would not go back

Front desk was very friendly, however when we first entered the hotel, there was a very nasty smell; like vomit and that smell was all throughout the elevator. Our room, 326, carpets were very nasty. The fridge did not work well very noisy, and the shower curtain was no help in keeping the water off the floor. Would not go back

4

Christina

7 de abr. de 2025

·

A estadia foi de 1 noite

Stay was not so great. We travel alot for baseball and this was by far the worst stay. I used the restroom and there was hair on the walls of the restroom. Shower pipes didn’t work without screeching the whole time. We unloaded our stuff from the car to enter on the side of the hotel and the keypad didn’t work. Once we finally got in the building we went up the stairs with our stuff and our key didn’t work to the room. We had to go back down to the lobby.

Stay was not so great. We travel alot for baseball and this was by far the worst stay. I used the restroom and there was hair on the walls of the restroom. Shower pipes didn’t work without screeching the whole time. We unloaded our stuff from the car to enter on the side of the hotel and the keypad didn’t work. Once we finally got in the building we went up the stairs with our stuff and our key didn’t work to the room. We had to go back down to the lobby.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O atendimento é frequentemente elogiado como simpático e prestativo, com vários membros da equipe destacados pelo nome. Alguns hóspedes relataram suporte lento ou não responsivo na recepção, batidas na porta de limpeza cedo demais ou ajuda limitada com problemas e reembolsos.

Avaliações dos hóspedes relacionadas

8

Lois

7 de mai. de 2023

·

A estadia foi de 1 noite

Waited a long time to check in. Tried using the phone, no one answered. Same with checkout. No one came. Ran out of cups for drinks. Waited and waited for more. Just used coffee cups. Juice ran out early. Lots of trash in elevators.

Waited a long time to check in. Tried using the phone, no one answered. Same with checkout. No one came. Ran out of cups for drinks. Waited and waited for more. Just used coffee cups. Juice ran out early. Lots of trash in elevators.

10

Darrell

29 de jan. de 2023

·

A estadia foi de 1 noite

Clean well managed. Manager, Mark was professional, caring and courteous.

Clean well managed. Manager, Mark was professional, caring and courteous.

6

N

26 de jan. de 2024

·

A estadia foi de 5 noites

Not amazing - you get what you pay for. Furniture & carpet a little tired in places. Clean enough. Breakfast was standard for American hotels (although why do they have single-use polystyrene plates and plastic disposable cutlery?). Service was good though - staff were helpful.

Not amazing - you get what you pay for. Furniture & carpet a little tired in places. Clean enough. Breakfast was standard for American hotels (although why do they have single-use polystyrene plates and plastic disposable cutlery?). Service was good though - staff were helpful.

10

Mary

31 de ago. de 2024

·

A estadia foi de 1 noite

Hotel staff were friendly and courteous!

Hotel staff were friendly and courteous!

6

Caren

23 de ago. de 2025

·

A estadia foi de 10 noites

The staff. Mark and Mason were awesome. Very accommodating and if there were any issues, they took the proper steps to resolve them in a timely manner. They were actually the best thing about this hotel and my stay.

The staff. Mark and Mason were awesome. Very accommodating and if there were any issues, they took the proper steps to resolve them in a timely manner. They were actually the best thing about this hotel and my stay.

10

Kendriea

6 de abr. de 2025

·

A estadia foi de 1 noite

To the lady that checked me in on Saturday; with the beautiful blue eyes; please forgive me for not getting your name; again thank you!! Keep being a blessing.

To the lady that checked me in on Saturday; with the beautiful blue eyes; please forgive me for not getting your name; again thank you!! Keep being a blessing.

8

Anna

20 de mar. de 2025

·

A estadia foi de 1 noite

The hotel was in a safe location and front desk staff were friendly and nice. The only complaint was the cleaning service staff kept knocking at our door since before 9 am and checking every hour, even though check out was until 12 pm.

The hotel was in a safe location and front desk staff were friendly and nice. The only complaint was the cleaning service staff kept knocking at our door since before 9 am and checking every hour, even though check out was until 12 pm.

8

Joshua

22 de jul. de 2025

·

A estadia foi de 2 noites

Staff was excellent. Good location out of the busy areas. Building itself is nice but the rooms need some updates, bathroom in particular. I'll never understand why hotels dont just put walk in/stand in showers. Geez who is trying to take a bath in a small tub at a hotel? Maybe im the oddball i dont know. Anyways loved the staff who were really nice, especially the younger gentleman and overall I would stay there again if in the area.

Staff was excellent. Good location out of the busy areas. Building itself is nice but the rooms need some updates, bathroom in particular. I'll never understand why hotels dont just put walk in/stand in showers. Geez who is trying to take a bath in a small tub at a hotel? Maybe im the oddball i dont know. Anyways loved the staff who were really nice, especially the younger gentleman and overall I would stay there again if in the area.

8

Diane

11 de jun. de 2023

·

A estadia foi de 1 noite

Marc, the front desk person, was awesome. He did everything to make my stay pleasant. The first room I was given had no light bulbs for lamps and tub drain was gross. He moved me to another room and was much better. He was so nice.

Marc, the front desk person, was awesome. He did everything to make my stay pleasant. The first room I was given had no light bulbs for lamps and tub drain was gross. He moved me to another room and was much better. He was so nice.

2

Frank

30 de ago. de 2024

·

A estadia foi de 1 noite

DO NOT STAY. we checked in late and went up into the room. As soon as we walked into our room we saw roaches. saw five within the 1st two mins. Told the front staff about this and they would not do anything to help. We asked for our money back but was told that we had to go through hotels.com to do this. So we left and went to looked another place. Hotels.com told us that there was nothing they could do and the Hotel told us they could not refund our money because we used Hotels.com.. so basically dont expect Hotels.com to help you out any if you run into a situation with the place your staying.

DO NOT STAY. we checked in late and went up into the room. As soon as we walked into our room we saw roaches. saw five within the 1st two mins. Told the front staff about this and they would not do anything to help. We asked for our money back but was told that we had to go through hotels.com to do this. So we left and went to looked another place. Hotels.com told us that there was nothing they could do and the Hotel told us they could not refund our money because we used Hotels.com.. so basically dont expect Hotels.com to help you out any if you run into a situation with the place your staying.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

A localização é conveniente para o aeroporto, o shopping e as estradas principais, com um ambiente tranquilo à beira do lago, notado por vários. Alguns hóspedes mencionaram atividade policial ou moradores de longo prazo criando uma atmosfera desconfortável.

Avaliações dos hóspedes relacionadas

2

Joan M

16 de fev. de 2025

·

A estadia foi de 1 noite

Police cars all over the entrance and inside the lobby, elevators, etc. Children of guests running rampant through the halls. The check-in clerk stated that the rooms were vandalized and destroyed and police had been there for four hours. My friends and I canceled our reservations and left.

Police cars all over the entrance and inside the lobby, elevators, etc. Children of guests running rampant through the halls. The check-in clerk stated that the rooms were vandalized and destroyed and police had been there for four hours. My friends and I canceled our reservations and left.

10

Meredith

24 de abr. de 2023

·

A estadia foi de 3 noites

It's such a tranquil setting! My room overlooked a pond and the large grassy courtyard in the back. It was nice to just sit outside and watch hawks,ducks herons, and a slew of other birds visit the grasslands. My room was beautiful! And everyone who works here were terrific! In fact, when I get ready to relocate to the area, I'm going to look into staying here until I find the right apartment! And it's close to everything!

It's such a tranquil setting! My room overlooked a pond and the large grassy courtyard in the back. It was nice to just sit outside and watch hawks,ducks herons, and a slew of other birds visit the grasslands. My room was beautiful! And everyone who works here were terrific! In fact, when I get ready to relocate to the area, I'm going to look into staying here until I find the right apartment! And it's close to everything!

8

Anna

20 de mar. de 2025

·

A estadia foi de 1 noite

The hotel was in a safe location and front desk staff were friendly and nice. The only complaint was the cleaning service staff kept knocking at our door since before 9 am and checking every hour, even though check out was until 12 pm.

The hotel was in a safe location and front desk staff were friendly and nice. The only complaint was the cleaning service staff kept knocking at our door since before 9 am and checking every hour, even though check out was until 12 pm.

8

Joshua

22 de jul. de 2025

·

A estadia foi de 2 noites

Staff was excellent. Good location out of the busy areas. Building itself is nice but the rooms need some updates, bathroom in particular. I'll never understand why hotels dont just put walk in/stand in showers. Geez who is trying to take a bath in a small tub at a hotel? Maybe im the oddball i dont know. Anyways loved the staff who were really nice, especially the younger gentleman and overall I would stay there again if in the area.

Staff was excellent. Good location out of the busy areas. Building itself is nice but the rooms need some updates, bathroom in particular. I'll never understand why hotels dont just put walk in/stand in showers. Geez who is trying to take a bath in a small tub at a hotel? Maybe im the oddball i dont know. Anyways loved the staff who were really nice, especially the younger gentleman and overall I would stay there again if in the area.

4

michael

21 de fev. de 2023

·

A estadia foi de 3 noites

They authorized 2 separate credit card for the cost of our entire stay and incidentals without our knowledge. I don’t mind one authorization but 2 is uncalled for. The property is older and dingy. The staff was friendly and the breakfast staff was working very hard every morning. It seems like there are quite a few people living there and they are out early evening and morning. The police were there evicting some one the first morning we were there so that was awkward. Honestly we would have left and stayed somewhere else if we hadn’t already had 1000.00 held to cover our stay at this place. We will never stay at a location with this hotel chain again.

They authorized 2 separate credit card for the cost of our entire stay and incidentals without our knowledge. I don’t mind one authorization but 2 is uncalled for. The property is older and dingy. The staff was friendly and the breakfast staff was working very hard every morning. It seems like there are quite a few people living there and they are out early evening and morning. The police were there evicting some one the first morning we were there so that was awkward. Honestly we would have left and stayed somewhere else if we hadn’t already had 1000.00 held to cover our stay at this place. We will never stay at a location with this hotel chain again.

6

Karla

22 de fev. de 2023

·

A estadia foi de 4 noites

Very friendly staff. Room was stuffy and had a pet odor to it. There were some individuals staying at the property that seemed a little sketchy.

Very friendly staff. Room was stuffy and had a pet odor to it. There were some individuals staying at the property that seemed a little sketchy.

10

SHABANA MARY

15 de nov. de 2024

·

A estadia foi de 2 noites

I enjoyed my stay at the property. The location was very convenient to go to the airport and was very close to the shopping mall .

I enjoyed my stay at the property. The location was very convenient to go to the airport and was very close to the shopping mall .

6

Amanda

11 de set. de 2024

·

A estadia foi de 1 noite

The property to convenient main road. Upon entering the room I was greeted by dead roaches on the floor. In the morning there was a roach crawling on the sink near the restroom.

The property to convenient main road. Upon entering the room I was greeted by dead roaches on the floor. In the morning there was a roach crawling on the sink near the restroom.

10

Kelly

1 de jan. de 2025

·

A estadia foi de 1 noite

Quiet Professional and friendly staff

Quiet Professional and friendly staff

6

Linda

13 de set. de 2024

·

A estadia foi de 2 noites

Weve stayed here a couple times over the last 4 or 5 years due to being dog friendly when we left for bad storms like the hurricaine that just passed. It was always pretty clean and kept up and the bonus is they have a small pond with a gravel track next door to walk your pet. This time it is noticeably run down compared to past conditions. Therecare stains all over on the carpets and there is a noticeable soft spot by the A/c in the double room we booked. Our 2nd room this trip had fleas in it butbthey quickly got us another room and apologized. I did not hold it against them as being pet friendly, you'd have to expect it is possible at some point people dont keep their pets taken care of to the same extent we do. The staff is very friendly and seems to be working genually to keep things in the best shape they can. The outside looks fantastic, but inside they need some maintenance over the whole place. The people would be the only reason i might return again if needed.

Weve stayed here a couple times over the last 4 or 5 years due to being dog friendly when we left for bad storms like the hurricaine that just passed. It was always pretty clean and kept up and the bonus is they have a small pond with a gravel track next door to walk your pet. This time it is noticeably run down compared to past conditions. Therecare stains all over on the carpets and there is a noticeable soft spot by the A/c in the double room we booked. Our 2nd room this trip had fleas in it butbthey quickly got us another room and apologized. I did not hold it against them as being pet friendly, you'd have to expect it is possible at some point people dont keep their pets taken care of to the same extent we do. The staff is very friendly and seems to be working genually to keep things in the best shape they can. The outside looks fantastic, but inside they need some maintenance over the whole place. The people would be the only reason i might return again if needed.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O feedback sobre o café da manhã é misto: vários hóspedes o consideraram bom ou muito bom, enquanto outros relataram má qualidade, itens não repostos ou café da manhã inesperadamente indisponível em um dia. O esforço da equipe do café da manhã foi apreciado por alguns.

Avaliações dos hóspedes relacionadas

2

Tomoyuki

18 de ago. de 2023

·

A estadia foi de 1 noite

Breakfast is terrible compared to other StayBridge hotels. The last time I stayed there, I thought it was on the lower level of StayBridge, but I could still put up with it. This time, however. I was there at 7:30 AM, central time, and the food, only scrambled eggs and fries, drinks were out of order and unavailable, plus the food tasted funny. I think anyone who stayed at this hotel noticed this anomaly and had the same impression.　I think the employees were probably aware of this unusual situation, but were either unable to handle it or were waiting for the time to pass. I would have asked for a refund, but I only stayed one day and was busy, so I will stay away from this hotel on my next trip to the Houston area!　By the way, I am a customer who only stays at StayBridge hotels. It's a shame because the other StayBridge's are usually good.

Breakfast is terrible compared to other StayBridge hotels. The last time I stayed there, I thought it was on the lower level of StayBridge, but I could still put up with it. This time, however. I was there at 7:30 AM, central time, and the food, only scrambled eggs and fries, drinks were out of order and unavailable, plus the food tasted funny. I think anyone who stayed at this hotel noticed this anomaly and had the same impression.　I think the employees were probably aware of this unusual situation, but were either unable to handle it or were waiting for the time to pass. I would have asked for a refund, but I only stayed one day and was busy, so I will stay away from this hotel on my next trip to the Houston area!　By the way, I am a customer who only stays at StayBridge hotels. It's a shame because the other StayBridge's are usually good.

8

Lois

7 de mai. de 2023

·

A estadia foi de 1 noite

Waited a long time to check in. Tried using the phone, no one answered. Same with checkout. No one came. Ran out of cups for drinks. Waited and waited for more. Just used coffee cups. Juice ran out early. Lots of trash in elevators.

Waited a long time to check in. Tried using the phone, no one answered. Same with checkout. No one came. Ran out of cups for drinks. Waited and waited for more. Just used coffee cups. Juice ran out early. Lots of trash in elevators.

6

N

26 de jan. de 2024

·

A estadia foi de 5 noites

Not amazing - you get what you pay for. Furniture & carpet a little tired in places. Clean enough. Breakfast was standard for American hotels (although why do they have single-use polystyrene plates and plastic disposable cutlery?). Service was good though - staff were helpful.

Not amazing - you get what you pay for. Furniture & carpet a little tired in places. Clean enough. Breakfast was standard for American hotels (although why do they have single-use polystyrene plates and plastic disposable cutlery?). Service was good though - staff were helpful.

10

Frankie

18 de jun. de 2023

·

A estadia foi de 5 noites

This was a one bedroom suite with kitchen and had 2 queen beds. The air conditioner in the bedroom did not work and could not be repaired during our 5 night stay. We had to go purchase a couple of fans to be comfortable in the bedroom. We did not get any kind of reimbursement because of this and we were told the room we were in was used for corporate use. Other than that, the hotel was awesome and we will stay here again. Your staff was top notch and that made our stay enjoyable. The staff who does the cooking were on theark with the food. Everything was perfect.

This was a one bedroom suite with kitchen and had 2 queen beds. The air conditioner in the bedroom did not work and could not be repaired during our 5 night stay. We had to go purchase a couple of fans to be comfortable in the bedroom. We did not get any kind of reimbursement because of this and we were told the room we were in was used for corporate use. Other than that, the hotel was awesome and we will stay here again. Your staff was top notch and that made our stay enjoyable. The staff who does the cooking were on theark with the food. Everything was perfect.

6

Helen

1 de ago. de 2025

·

A estadia foi de 7 noites

Bugs in the room, had to go buy bug spray to get rid of them. No proper venting for the dryers so it is like a sauna while you wait for your laundry. Most of the washers and dryers were broken. Pool was unusable due to parts not in for the first four days we were there. Maid service was minimal, the floors never got swept, carpets didn’t get vacuumed at all and we were there for seven days. Food was great every day and the staff were pleasant.

Bugs in the room, had to go buy bug spray to get rid of them. No proper venting for the dryers so it is like a sauna while you wait for your laundry. Most of the washers and dryers were broken. Pool was unusable due to parts not in for the first four days we were there. Maid service was minimal, the floors never got swept, carpets didn’t get vacuumed at all and we were there for seven days. Food was great every day and the staff were pleasant.

10

Robert

25 de jun. de 2023

·

A estadia foi de 1 noite

Excellent staff. Very good breakfast

Excellent staff. Very good breakfast

6

Tonya

30 de mai. de 2023

·

A estadia foi de 1 noite

Our room had definitely been smoked in. Overall it was clean & the breakfast was nice.

Our room had definitely been smoked in. Overall it was clean & the breakfast was nice.

4

SANTHOSH

13 de jul. de 2024

·

A estadia foi de 2 noites

Breakfast was not provided on second day of our stay with out any notice, that disturbed our schedule significantly.

Breakfast was not provided on second day of our stay with out any notice, that disturbed our schedule significantly.

8

Rosa

20 de dez. de 2023

·

A estadia foi de 3 noites

Good breakfast. We had a couple of issues with the rust in the water, and the staff changed us to another room. I Kow is a pet-friendly hotel, which I love, but it smells bad in some areas.

Good breakfast. We had a couple of issues with the rust in the water, and the staff changed us to another room. I Kow is a pet-friendly hotel, which I love, but it smells bad in some areas.

6

Farahnaaz

31 de mai. de 2023

·

A estadia foi de 2 noites

Elevators were disgusting. Breakfast items were running out and not replenished. Floor hallways had strong marijuana odor.

Elevators were disgusting. Breakfast items were running out and not replenished. Floor hallways had strong marijuana odor.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

8

Manuel

23 de jun. de 2026

·

A estadia foi de 7 noites

Clean and easy going. Good breakfast and friendly staff

Clean and easy going. Good breakfast and friendly staff

4

Richad

17 de jun. de 2026

·

A estadia foi de 5 noites

Room was hot and smelled upon entry. A/C took several hours to cool rooms. Refrigerator not stable rocked until maintenance placed object under it. Toilet stopped up microwave kept blowing breaker lights in living room area worked sometimes then bugs were seen in bedroom and bathroom

Room was hot and smelled upon entry. A/C took several hours to cool rooms. Refrigerator not stable rocked until maintenance placed object under it. Toilet stopped up microwave kept blowing breaker lights in living room area worked sometimes then bugs were seen in bedroom and bathroom

10

Heleina

1 de jun. de 2026

·

A estadia foi de 3 noites

Absolutely loved the off leash area for our pups! Room was spacious for our family, and breakfast was great too!! The pool was closed for maintenance which wasn’t mentioned at check in so we got let down upon arriving at the pool in our swim suits 😞

Absolutely loved the off leash area for our pups! Room was spacious for our family, and breakfast was great too!! The pool was closed for maintenance which wasn’t mentioned at check in so we got let down upon arriving at the pool in our swim suits 😞

2

Juan

6 de mai. de 2026

·

A estadia foi de 1 noite

This hotel poses a serious health risk and should not be permitted to operate in its current condition. I urge Harris County to intervene immediately. The property is infested with cockroaches, as evidenced by the attached photo, and there is a pervasive urine odor throughout the premises. Additionally, the staff’s conduct is unprofessional and discourteous. It is deeply concerning that HotelsDotCom continues to list this establishment.

This hotel poses a serious health risk and should not be permitted to operate in its current condition. I urge Harris County to intervene immediately. The property is infested with cockroaches, as evidenced by the attached photo, and there is a pervasive urine odor throughout the premises. Additionally, the staff’s conduct is unprofessional and discourteous. It is deeply concerning that HotelsDotCom continues to list this establishment.

10

baleria

13 de abr. de 2026

·

A estadia foi de 1 noite

Great over all

Great over all

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

Check-in a partir das 15:00

Antes das 12:00

Caução

USD 15 per accommodation on arrival.

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $79	15 $79	16 $79	17 $78	18 $80	19 $79
20 $78	21 $78	22 $79	23 $78	24 $79	25 $77	26 $77
27 $78	28 $79	29 $79	30 $77

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.