Red Roof Inn & Suites Houston – Humble/IAH Airport

Made us stay outside for 11 hours before we could check in, they cancelled my reservation and blamed it on hotel com it took 4 hours on the phone with hotels.com to get our reservation honored

Not heat

Tv remote never worked the tv, uncomfortable to see the homeless near the office

The beds were clean, and AC works very well , nice shower. Very clean room overall. Nice staff but not very helpful sadly.. When i woke up in the middle of the night and noticed that there were roaches by the bed nightstand and I then contacted the front desk to see if I could get another room and they said it was too late to do that which I can understand, lol i even asked if they had roach spray and that would be good enough for me but he said they didn’t and apologized. So that’s the ONLY thing that made me very uncomfortable, and I was not able to go back to sleep but other than that, it’s a great place if they could just fix that roach problem. Or at least offer another room in the case that it happens to someone else… no matter if it’s “too late” or not.

The room above us kept us up all night very lou noises