Sheraton DFW Airport Hotel

The room appeared to be clean, but smelled of stale cigarette smoke. The toilet sang to you when you flushed it with this shrill operatic noise that lasted for a minute or so after the flush. They are now owned by Bonvoy Marriott, and charge for parking. You have to let them know you’re only staying one night. I was not impressed and I hope they have a major renovation coming because I was not impressed with what I saw.

Was Given A Low Floor At Check In .Even Though I Have Elite Status With Anerican Airlines. TV Didnt Work and Airport Shuttle Took An Hour And 1/2. To Arrive.

Thank you for upgrading my room — I truly appreciated it! The restaurant’s salmon and spinach were 10/10, and the strawberry lemonade the kind gentleman kept making for me was absolutely delicious. Everything was so good! 😊

The room was clean and the hotel

The Sheraton DFW charges luxury prices for subpar rooms. My room was stale smelling, hot, and dark. I was told the AC had just been repaired when I got to the room. Yet, the air struggled to keep the room barely cool the whole night. I knew this was a persistent problem when I found the box fan in the closet. There were not enough lights in the room or bathroom. It was difficult to get dressed and make up my face in the dimly lit room and bathroom. For the price I paid I expected exceptional luxury but I was sorely disappointed. I will most likely not visit this hotel again. I don't remember the last time I booked a room at a Sheraton, I will be hesitant to book another room at a Sheraton.