Name: Homewood Suites by Hilton Dallas-Lewisville
Address: 700 Hebron Pkwy, Lewisville, Texas, US
Price range: 98 US$–153 US$ per night
Rating: 7.55

Opiniones de los huéspedes

Las opiniones sobre Homewood Suites by Hilton Dallas-Lewisville ofrecen una imagen mixta, con muchos comentarios que destacan la amabilidad del personal y su conveniente ubicación. Sin embargo, también hay informes recurrentes de habitaciones anticuadas, mantenimiento deficiente, problemas de limpieza y frecuentes avistamientos de plagas que afectaron la comodidad de los huéspedes.

Varios huéspedes disfrutaron de las amplias suites y el desayuno caliente gratuito. Sin embargo, otros encontraron que la calidad y el servicio del desayuno eran inconsistentes y varias reseñas mencionan piscinas sucias o jacuzzis que no funcionan. Espere suites espaciosas, pero una propiedad más antigua donde el mantenimiento y la limpieza pueden ser poco fiables.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

La limpieza y la temperatura de la piscina y el jacuzzi son problemas recurrentes, aunque algunos huéspedes disfrutaron de la piscina y las áreas de actividades. Otras preocupaciones sobre las instalaciones incluyen ascensores lentos o defectuosos, puertas de seguridad rotas, problemas de aire acondicionado en el gimnasio, un extintor vencido y una máquina de hielo fuera de servicio.

Reseñas de huéspedes relacionadas

10

Bob

21 may 2025

·

Se alojó 2 noches

Good location, clean, and well-appointed breakfast. Kids enjoyed the pool and activity area

10

Catherine

2 sept 2025

·

Se alojó 3 noches

Nice stay but the pool was dirty

10

Mohamed

31 jul 2023

·

Se alojó 1 noche

It had everything we wanted the kitchen and fridge was a plus but the hotel is old and fitness center AC was not working

8

Alexis

21 mar 2024

·

Se alojó 6 noches

We had a pretty good trip. The pool was freezing cold which was expected because of the time of year. The hot tube was perfect the first day we arrived. It unfortunately decreased in temperature as the days went on and was a little warmer than the pool. They dont play about breakfast times. Once 8:30 they weren't trying to refill any trays durle to breakfast being done at 9. Other than that nice hotel.

10

Eric

12 ago 2023

·

Se alojó 1 noche

Room was comfortable. Good value. Nice pool.

8

Cathy

28 dic 2023

·

Se alojó 5 noches

The shower pressure was amazing! Loved the fireplace in the suite! Staff were great! My only complaint was the VERY loud people in the suite above us. The ice machine was broke. We will stay here again when in Dallas!

6

Emily

20 jul 2025

·

Se alojó 1 noche

It was well maintained and well lit. The pool did not seem like it had been cleaned in months. Besides that, the property was very nice.

4

misty

8 ago 2023

·

Se alojó 1 noche

Halls smelled like pee and the security doors we broken and left open all night.

8

Stephanie

22 jun 2025

·

Se alojó 3 noches

Very nice facility with pleasant staff. Breakfast choices were limited and the pool/hot tub was dirty.

6

Holly

5 ago 2024

·

Se alojó 4 noches

This property is in need of renovation. It’s probably as clean as it’s going to get, but everything is old and in need of replacement. On the first night of our stay, our shower did not work, and it was not fixed until the afternoon of our second day, and so we couldn’t take a shower before leaving for our day’s activities. The water would run into the tub, so we stood in the tub and crouched to wash our hair. If we had been old or in any way not able-bodied, we could not have done this. (The tub stopper also did not work, so we couldn’t take a real bath.) The toilet also backed up, and my son had to look for a plunger in the lobby bathroom because there was no housekeeping staff working, and the front desk person was the only person, and that guy didn’t know if or where the hotel had a plunger. I was about to go across the street to Target at 11 pm to buy a plunger and a toolbox to fix the shower when my son found a plunger downstairs. If he hadn’t, we would have had no working bathroom at all — and the hotel was booked, so we couldn’t move rooms, we were told. After the bathroom repairs were made, our stay was as fine as it could be in an old, run down hotel property. (Elevators very slow, tile in bathroom very cracked, hallways had an overpowering smell of carpet shampoo or something trying to mask I don’t know what…) I expected more for what we paid for this hotel.

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Limpieza

La limpieza es un problema recurrente, con varias reseñas que informan sobre cucarachas, ropa de cama y baños sucios, olores fuertes y áreas comunes desbordadas o manchadas. Algunos huéspedes encontraron sus habitaciones limpias, pero los estándares son inconsistentes.

Reseñas de huéspedes relacionadas

4

Jennifer

3 jul 2023

·

Se alojó 1 noche

Several issues with maintenance/overall condition of the hotel. Floor in kitchen was sticky, there was a roach in the bathroom, and it needs updating. Bedroom door latch was broken, sliding bathroom door has cut out where handle/latch used to be. Disappointing condition for the whole room.

2

Chastity

22 oct 2025

·

Se alojó 2 noches

The room was fine, until the evening, many roaches came out :( They were behind the couch, under the stove, and in the bedroom behind the nightstand. Other than that everyone was friendly and things were clean.

2

Laci

5 sept 2023

·

We stayed in the hotel and it was dirty. The pull out sofa had dirty sheets on it. There were urine stains and food all over the mattress cover. It smelled like urine in the room and we couldn’t figure out why until we pulled out the sofa couch and discovered it. We went down to the front desk to get help. I was told we would get half price off the room but never received a credit and was charged full price. I’m still trying to get that handled. Then we were handed sheets and asked to change them ourself. This is disgusting and a health hazard. I should not have to pay over $100 a night for a room with no where to sleep much less clean it myself. I have pictures to prove but they don’t want to see them now. The lady I called today about my refund took my number and hung up on me.

4

Ruben

22 feb 2023

·

Se alojó 1 noche

Probably one of the most disapointing Homewood Suites I have ever been to. In need of upgrades badly. Peeling wallpaper, bubling paint on walls and doors, walls stained with god only knows. My wife went to shower and opened the soap box that they supply to find a used soap bar with hair on it. There was a roach climbing the wall in the kitchen that morning. When unplugging my laptop the recepticle dislodged from the wall. Just a terible experience!

2

King

23 oct 2025

·

Se alojó 1 noche

When I entered the room, I saw stains on the bed sheets.

8

John

26 mar 2025

·

Se alojó 2 noches

Overall the hotel wasn't bad. The beds were pretty comfortable and the breakfast was pretty good. The only things that I noticed were the trash cans in the hallway of my floor were overflowing with trash when I got there on Saturday and the same trash was still there when I left on Monday. Also, the carpets in the hall are very faded and dirty and gave off a musty smell. There was trash like receipts and clothing tags that were on the hall floor that were not touched all weekend long. It looks like it was a really nice hotel at one time, but it seems to be falling into disrepair due to lack of proper care and maintenance.

2

Michael

22 mar 2023

·

Se alojó 2 noches

Hotel was filthy. Hair in bathtub upon arrival, kitchen counters had crumbs on them, microwave had not been wiped out from previous occupants(food in microwave), refrigerator was dirty, and floor needed vacuumed.

2

Terry

7 may 2025

·

Se alojó 1 noche

Place is full of roaches, I checked out after 2 minutes. Pictures are available if needed

2

Jared

4 feb 2025

·

Se alojó 3 noches

Where do I begin? Upon going to my room the entire 3rd floor stunk of pot. It was so bad I had to request to switch rooms because I was probably getting a contact high. I moved to another room where I promptly killed a cockroach in the bathroom. At breakfast I talked to my brother and cousin who also had a cockroaches in their rooms. The shower wall was smashed in in my room and the stove was not even connected to the counter. Who ever manages this hotel has allowed it to be trashed and has done nothing to repair it. I was supposed to stay there 3 nights but left after 2 once I had another cockroach encounter. There are other nice places in the area. Stay there!

2

Sallie

19 dic 2022

·

Se alojó 19.342 noches

The property SMELLED awful! Each floor had a different scent to it, urine odor. My room was moldy, carpet was gross. Awful experience.

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Habitaciones

Las suites son espaciosas y funcionan bien para familias, pero el mobiliario es anticuado y hay problemas frecuentes de mantenimiento (problemas con el aire acondicionado o el agua caliente, grifos con fugas, muebles rotos) además de ruido ocasional de las habitaciones vecinas.

Reseñas de huéspedes relacionadas

6

Trami

3 ago 2025

·

Se alojó 4 noches

The kitchen is quite dated and doesn’t match what was shown in the website photos. The shower pressure is very weak, which made it difficult to enjoy. Also, we requested towels but they were not provided as expected. Overall, the stay did not meet the expectations set by the listing.

4

Celeste

14 jul 2024

·

Se alojó 2 noches

First room was hot and sitting on 65. The first thing I noticed was what looked like 15 hammer marks on fridge. Asked for another room and AC worked but wouldn’t go off. If turned up to 72 from 65 the heater came on. Had to keep at 65. The room smelled. My daughter thought it smelled like it had been flooded. I spayed often but to no avail. Our pull out sofa was broken. The rooms need maintenance

6

Deborah A

17 nov 2023

·

Se alojó 1 noche

Bathroom faucet drips mon-stop. Shower curtain too short so water gets all over the floor. Some silverware was dirty. Nice spacious room. Large refrigerator. TV in both living room and bedroom.

6

Rocio

11 feb 2025

·

Se alojó 5 noches

Staff was not too friendly and hotel is need of repair. Room i stayed very noisy

6

Christina

30 nov 2024

·

Se alojó 3 noches

I liked that the hotel offered a 2 bedroom option but my only problems was that the air didn't go below 70 degrees and that the room wasn't cleaned enough.

8

Alexa

16 nov 2024

·

Se alojó 1 noche

It needs to be renovated

8

Ben

15 abr 2024

·

Se alojó 1 noche

We didn't expect a whole dining And living area. Comfortable

10

Robert

20 jul 2024

·

Se alojó 1 noche

Family of 8 and we selected the 2 bedroom suite with plenty of room and the pool was great and the hit tub couldve been warmer but all in all it was a really good tine for everyone

10

Skotchkierria

8 jun 2025

·

Se alojó 2 noches

Room was spacious and clean. Front desk clerk was nice we didn’t have any issues during our stay. Will definitely stay again when we come back to visit.

8

sharon

26 may 2025

·

Se alojó 2 noches

Clean but dated and needed some small repairs and upgrades

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal se describe con frecuencia como amable, servicial y atento, y varios huéspedes elogian el apoyo de la recepción y la gerencia. Sin embargo, algunos informaron sobre interacciones groseras o poco útiles y respuestas lentas a las solicitudes de mantenimiento.

Reseñas de huéspedes relacionadas

2

Levi

1 sept 2024

·

Se alojó 2 noches

This place is bad. Don’t stay here. There is a Homewood Suites in The Colony that is like 10 minutes away. 1. First room we had was 310. It smelled like mold and mildew so it made us gag. Told the front and they offer to spray something to cover the smell. We asked for another room. 2. Halls smell like cigarette smoke. 3. Back door stays open about half the time. 4. There were several half smoked cigarettes sat by the back door. Like someone left them to come finish the later. 5. Lady was screaming that here dogs were fighting at 10:30 at night. I called the front. They never came upstairs. Twenty minutes of her screaming and front desk never came upstairs. 6. Hotel is full of people that are most likely living there. 7. Hotel is just plain dirty. Like gunk on the walls and counters. Dirt and food under the edge of the cabinets.

6

Heather

20 oct 2025

·

Se alojó 1 noche

Shower rod was broken which led to water getting all over the place. Breakfast was absolutely disgusting better off going to get something somewhere else. Half of the staff didn’t speak English so the lack of communication was definitely a problem.

10

Yolanda

11 nov 2024

·

Se alojó 1 noche

Christopher and Shae were front desk employees that really accommodated us . They were both very helpful .

10

Judy

21 oct 2024

·

Se alojó 3 noches

The staff was excellent, very clean, and easy to get too. Will definitely stay here again.

2

Alecia

19 oct 2025

·

Se alojó 8 noches

We were promised a crib for our baby, and told upon arrival at 11pm that they don’t even have any cribs. The breakfast host was super rude, loud and inattentive. Our AC went out for 2 days and took 3 calls to get fixed, the trash cans are overflowing everywhere inside and out and there were big nasty bugs in the kitchen crawling in and out behind the counter.

10

Cristina

24 dic 2024

·

Se alojó 2 noches

We had a major problem with our room, but the hotel manager handled it wonderfully. We were very grateful!

10

Teresa

26 dic 2025

·

Se alojó 7 noches

delicious free breakfast and coffee every morning. Great staff

10

Lillian

27 abr 2024

·

Se alojó 1 noche

The staff was excellent.

10

Milagros

22 may 2025

·

Se alojó 1 noche

An unexpected happy hour took place and it was amazing. The team who prepared the snack table and drinks were so kind, professional and courteous. My colleague an I were able to watch the basketball game while sipping on a glass of wine and enjoying the appetizers! Then breakfast was great, clean, flavorful and hot. Thank you!!!!!!!!!!!!

8

Tim

4 feb 2024

·

Se alojó 4 noches

We liked the cleanliness condition, and location of the property and the value was excellent! The check in clerk on 1/30/24 late afternoon was efficient but not very friendly and did not give us a very good first impression. Homewood suites needs to engage in training their staff in professional courtesy to bring the staff interaction up to the level of the stellar level in which they maintain their facilities. The cleaning staff were very accommodating, and very friendly.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Constantemente elogiado por su proximidad a tiendas, restaurantes y carreteras principales, lo que facilita moverse por el área de DFW. Conveniente para visitas a familiares y atracciones cercanas.

Reseñas de huéspedes relacionadas

10

Bob

21 may 2025

·

Se alojó 2 noches

Good location, clean, and well-appointed breakfast. Kids enjoyed the pool and activity area

10

Wendy

25 dic 2024

·

Se alojó 2 noches

We enjoy the hotels. Location is close to family. Safe is friendly. We will stay here again Dec 2024

10

Stephanie

5 feb 2025

·

Se alojó 7 noches

It's close to a Target, an IHop, and Popeyes

8

Jackie

10 jul 2023

·

Se alojó 2 noches

The front clerk during Check in was awesome. Room was nice. Swimming pool and basketball court was a plus for my children. Breakfast was good. Hotel is literally in between a lot of shopping centers. Target and Dicks right across so that was awesome. Will be staying again when we are up there.

8

James

3 nov 2024

·

Se alojó 3 noches

Really nice people. Good service. Location was easy in and easy out. Shower head was leaking from wall when in use. Couch was a little run down. But over really enjoyed my stay.

8

Nicole

26 nov 2023

·

Se alojó 1 noche

The property was in a great location, the staff was friendly, and the room was what we expected.

10

Mary

11 jul 2023

·

Despite of what other reviews stated took a chance and stayed at property, happy I did. The hotel staff was nice. Hotel was clean and quite. The daily breakfast was good. The surrounding area had shopping and places to eat if needed. The hotel room was spacious enough for my crew of Six. Really enjoyed my stay and would definitely stay here again.

10

Norman

29 dic 2024

·

Se alojó 1 noche

Best value for the money. Breakfast included Mexican food that really gave it a restaurant vibe. Staff was really nice, specifically Alma at the front desk. The location was ideal to get around north/central DFW. The room was nicely setup with a stove top that really saved us a lot of money at dinner time.

6

Amy

2 abr 2024

·

Se alojó 7 noches

Easy access on and off the freeway

10

Wendy

16 feb 2025

·

Se alojó 1 noche

We stay here every time we are in the area. Friendly staff, comfortable, convenient to shopping and restaurants.

¿Te ha sido útil?

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Comida

Las opiniones sobre el desayuno son variadas: a muchos les gustaron las opciones calientes y gratuitas y la variedad, mientras que otros encontraron los alimentos aguados, rancios o mal administrados y notaron recargas lentas cerca del cierre.

Reseñas de huéspedes relacionadas

6

Heather

20 oct 2025

·

Se alojó 1 noche

Shower rod was broken which led to water getting all over the place. Breakfast was absolutely disgusting better off going to get something somewhere else. Half of the staff didn’t speak English so the lack of communication was definitely a problem.

8

James

22 dic 2025

·

Se alojó 18 noches

Oatmeal was very watery. Limited varieties of pastries. Bagels were not always fresh

8

Alexis

21 mar 2024

·

Se alojó 6 noches

We had a pretty good trip. The pool was freezing cold which was expected because of the time of year. The hot tube was perfect the first day we arrived. It unfortunately decreased in temperature as the days went on and was a little warmer than the pool. They dont play about breakfast times. Once 8:30 they weren't trying to refill any trays durle to breakfast being done at 9. Other than that nice hotel.

8

Taryn

3 dic 2025

·

Se alojó 1 noche

Good breakfast. Checkout at noon was nice. Room wasn't the cleanest, but it worked out just fine for one night.

2

Jobby

2 ene 2024

·

Se alojó 1 noche

This hotel is old, smells, the Jacuzzi does not work, breakfast is terrible, and they do not even have soap in the bathrooms.

6

Jessica

13 nov 2023

·

Se alojó 3 noches

There was construction debri taking up several parking spots. There was a chopped up light pole laying on the ground. I found 2 hair barresttes laying on the floor in our room when we checked in. In the closet where the extra set of complete bedding should be there wasnt; I had to go request a fitted sheet & a comforter. I fail to believe the room was cleaned properly. We accidentally spilled orange juice & the manager accidentally gave me the wrong size sheets & comforter. (I am told hes new & still learning so I dont hold that against him.) I sent my daughter to the front desk to ask for king size as we got queen size. She was told no & dont ask again. The breakfast items that should have been fresh was old & stale. The bagel slicer couldn't even slice the bagel it was so hard. The waffle batter is old because they made my daughter sick. Your kitchen manager doesn't understand FTS very well nor does she understand that the breads mu st go every 48 hrs. She doesnt understand that batter can only be used for 24 hours. I know because my background is a GM in foodservice. Ive also managed a kitchen with the Hilton Garden Inn in San Antonio. She also speaks spanish only so theres no communication. No hospitality. Just a scowl & a bunch of spanish. Rethink the people you have working for you & maybe you can move some staff around. Not fire them just know their strengths and weaknesses so you can better lead ypur staff & give customers a better feeling of warmth.

8

Stephanie

22 jun 2025

·

Se alojó 3 noches

Very nice facility with pleasant staff. Breakfast choices were limited and the pool/hot tub was dirty.

10

Teresa

26 dic 2025

·

Se alojó 7 noches

delicious free breakfast and coffee every morning. Great staff

10

Norman

29 dic 2024

·

Se alojó 1 noche

Best value for the money. Breakfast included Mexican food that really gave it a restaurant vibe. Staff was really nice, specifically Alma at the front desk. The location was ideal to get around north/central DFW. The room was nicely setup with a stove top that really saved us a lot of money at dinner time.

10

Milagros

22 may 2025

·

Se alojó 1 noche

An unexpected happy hour took place and it was amazing. The team who prepared the snack table and drinks were so kind, professional and courteous. My colleague an I were able to watch the basketball game while sipping on a glass of wine and enjoying the appetizers! Then breakfast was great, clean, flavorful and hot. Thank you!!!!!!!!!!!!

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	89 US$
febrero	92 US$
marzo	98 US$
abril	94 US$
mayo	102 US$
junio	108 US$
julio	92 US$
agosto	85 US$
septiembre	89 US$
octubre	98 US$
noviembre	101 US$
diciembre	89 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $107	20 $125	21 $110	22 $110	23 $131	24 $153
25 $101	26 $103	27 $104	28 $104	29 $103	30 $101	31 $102

DO	LU	MA	MI	JU	VI	SA
1 $103	2 $113	3 $113	4 $121	5 $110	6 $114	7 $114
8 $103	9 $109	10 $105	11 $114	12 $103	13 $100	14 $100
15 $101	16 $103	17 $113	18 $103	19 $103	20 $99	21 $100
22 $98	23 $103	24 $110	25 $111	26 $111	27 $111	28 $108
29 $101	30 $102

Homewood Suites by Hilton Dallas-Lewisville

Precios para Homewood Suites by Hilton Dallas-Lewisville

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite, accesible para personas con discapacidad, no fumadores

Suite, 1 cama de matrimonio grande

Suite principal, 1 cama de matrimonio grande, No fumadores

Suite, 2 camas de matrimonio

Habitación, accesible para personas con discapacidad, no fumadores

Suite, 2 camas de matrimonio, accesible para personas con discapacidad, bañera (Mobility & Hearing)

Suite, accesible para personas con discapacidad, no fumadores (Hearing Impaired)

Suite con 2 dorm.

Reseñas de los huéspedes sobre Homewood Suites by Hilton Dallas-Lewisville

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Depósito de seguridad

Interesante

Extras opcionales

Precios para las próximas fechas