Name: Homewood Suites by Hilton Lubbock
Address: 5320 W Loop 289, Lubbock, Texas, US
Price range: 114 $US–495 $US per night
Rating: 7.95

Ce qu'en disent des voyageurs

Au Homewood Suites by Hilton Lubbock, les voyageurs apprécient fréquemment le service aimable, les suites spacieuses avec cuisine et les hébergements généralement propres, avec un bon petit-déjeuner gratuit inclus. Cependant, ils notent également que le bâtiment est un peu ancien et que certaines chambres présentent des signes d'usure et de problèmes d'entretien.

L'emplacement est généralement pratique pour accéder aux commerces, aux universités et aux routes de la région. Les plaintes récurrentes concernent le mobilier démodé ou usé, les matelas inconfortables, les chambres bruyantes donnant sur l'autoroute, ainsi que des problèmes occasionnels dans les chambres, tels que une climatisation ou une eau chaude faibles, des drains lents et des équipements vieillissants. Plusieurs clients ont également constaté que la piscine ou le jacuzzi étaient fermés et ont noté une qualité d'entretien variable. Attendez-vous à un séjour pratique en suite dans un établissement plus ancien offrant un bon rapport qualité-prix.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Plusieurs clients ont signalé des fermetures ou des problèmes d'accès à la piscine et au jacuzzi, bien que l'espace extérieur soit agréable lorsqu'il est ouvert et que la salle de sport soit bien équipée. Certains ont noté des problèmes avec le barbecue et une panne d'ascenseur ; les politiques acceptant les animaux sont appréciées.

Avis de voyageur à ce sujet

10

McKayla

23 sept. 2024

·

A séjourné 2 nuits

Swimming pool was already closed and the door handles needed to be twisted up. Other than that, I enjoyed my stay.

10

Monica

13 sept. 2024

·

A séjourné 2 nuits

Very nice property, the only problem we had was when we went to the pool and tried to get back in using the App key it would not work. We had to walk around the entire property to get back in the hotel. Not one door would open with the app

6

Gracie

24 oct. 2024

·

A séjourné 2 nuits

The beds were uncomfortable and the pool/hot tub were closed. Also the breakfast ended at 9 and they wouldn’t make more food at 8:40

8

Michael

21 août 2024

·

A séjourné 1 nuit

The king size bedroom shade did not close out all the way. Their pillows were flat. I will never travel again without My Pillow. My wife had a crook in her neck the next morning. It took a really long time to cool the king size bedroom while my kids were freezing in the living room and queen size bedroom. Breakfast was just awesome! The staff were just the best. My dog had the runnings (severe diarrhea) in the hallway, the staff stepped up big time! Their workout room was just fabulous. I don’t mind staying there again. The front desk texted me to see if everything was good. And I was texting them to communicate. I never even had to pick up the room phone! It was awesome!

10

Frances

4 janv. 2025

·

A séjourné 1 nuit

Great for people with pets!!!

10

Eileene

8 janv. 2025

·

A séjourné 3 nuits

Elevator was out near room but front Elevator worked

10

Michelle

2 mars 2023

·

A séjourné 1 nuit

Good breakfast, dog friendly, comfy beds and full kitchen. I will definitely stay at a Homewood Suites again.

6

Don

30 mai 2024

·

A séjourné 6 nuits

The pots and pans in the room were not clean. There wasn’t anything to scrub them with other than paper towels. Grills did not work, had to buy a cheap grill to cook on.

6

Gracie

13 oct. 2024

·

A séjourné 1 nuit

The beds were awful as well as the pillows. The housekeeping didn’t have towels two days in a row so we had to go to the front desk. The breakfast was over at 9am but at 8:40 they were out of the hot breakfast and they were not making anymore. The pool and spa was closed. It was 97 degrees outside and I picked a hotel with a pool for a reason. The front desk staff was very friendly and helpful but my overall experience was not good and I will not be staying here again.

8

Ethan

9 sept. 2024

·

A séjourné 1 nuit

Almost everything about the place was amazing. The lobby was beautiful and spacious and outdoor pool area was spotless and equipped with very nice grills. Breakfast was amazing and delicious. Even the room was quite nice. Only issue I had was the bathroom in the room. The shower/tub was really outside and fell very short to the expectations of the rest of the hotel. Some bathrooms updates are definitely needed

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Propreté

De nombreux clients ont trouvé les chambres et les espaces communs propres, mais les commentaires sont variables. Des signalements répétés font état de salles de bains ou de linge de lit sales, de poussière ou d'odeurs, de parasites et d'un service de ménage qui a sauté ou ne s'est limité qu'au remplacement des serviettes.

Avis de voyageur à ce sujet

6

saeid

24 août 2025

·

A séjourné 3 nuits

We stayed for three nights. Housekeeping never properly cleaned our room, even after two requests, they only changed towels and made the bed, leaving the bathroom untouched. Also, the TV is very outdated and cannot connect to the internet, so you can’t use Netflix or other streaming services. Overall stay was okay, but cleanliness and TV need serious improvement.

4

nancy

1 déc. 2024

·

A séjourné 2 nuits

Hotel room was not clean! There was shoe markings on the walls. Carpet was filthy and sticky. Bathtub had hair left in drain. Hotel states it's pet friendly. Front desk complained about my pets barking.

6

Brooke

20 juin 2024

·

A séjourné 1 nuit

The floors in our bathroom and bedroom were dirty, the linens were filthy and looked like they haven’t been washed in several months. Food, blood, mustard and who knows what else. We haven’t had issues before with Homewood but this was definitely disappointing.

10

Robert

28 déc. 2025

·

A séjourné 1 nuit

Super clean breakfast buffet was awesome. I will stay here again if ever I’m in the area.

10

Madrie

17 mars 2024

·

A séjourné 1 nuit

Hotel room was one of the cleanest we’ve had in awhile! Rooms were wonderful!

10

Michele

24 févr. 2025

·

A séjourné 2 nuits

Everything was very clean and in good working condition in my room. The employees I encountered were friendly and knowledgeable.

10

Denise

10 janv. 2026

·

A séjourné 3 nuits

Room was very clean. Staff was courteous and helpful.

6

Naomi

13 juin 2023

·

A séjourné 2 nuits

The room was really dirty.

10

Angelina

7 juil. 2024

·

A séjourné 2 nuits

Very clean and quiet. Not to mention very spacious and the bed was comfortable. Breakfast was amazing too. Would come again :-D

2

Evelyn

29 mai 2024

·

A séjourné 1 nuit

The lobby looked nice, but I have actually stayed here years ago and forgot I hated it then too. The rooms are disgusting. The first room they put us in didn’t have working televisions which seems minor until you’re an exhausted mom with 4 kids and one in the hospital. The maintenance guy was in there awkwardly for one hour trying to fix it and then finally I just asked the front desk to move us. Then in our second room, it was so much worse. The shower was filthy with hair in it. We hadn’t even used it and we didn’t dare to try to use it to pull out bed that I was going to put my children in had a BLOODY, urine stained mattress. It was absolutely putrid. The carpets were so dirty that our feet were black after we walked barefoot. I would have left, but it happened to be heavily hailing and of all the things, a tornado watch! Ugh. What a miserable night. Then I asked the kitchen staff at breakfast for tortillas since there were none and she showed her annoyance. It must’ve been after the breakfast hour since she started clearing all of the breakfast items away quickly so that my children couldn’t finish selecting.

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Chambres

Les suites sont spacieuses et disposent d'une cuisine complète, ce qui les rend idéales pour les familles ou les longs séjours. Cependant, l'établissement est daté, avec un mobilier usé, un confort de matelas variable, du bruit de l'autoroute dans certaines chambres et des problèmes occasionnels de climatisation, d'eau chaude, de drains et de téléviseurs obsolètes.

Avis de voyageur à ce sujet

8

Jonathan

24 oct. 2025

·

A séjourné 5 nuits

Overall Honewood Suites was a great place for an extended stay. The property is slightly dated, but was informed by management that they are due for a remodel soon, so that should be taken care of. Breakfast was great. Service was friendly, and the property as well as our room was clean. The only feedback I have are 1. Replace the beds. They are hard as a rock as well as old. The sleep quality was well below what I have had at other homewood suites locations. 2. In room coffee - the coffee machine while cheap is ineffective and the inroom coffee is for lack or better words atrocious. Most consumers utilize K Cups and even a single serving Keurig would go far. Granted, additional expense, but better reviews and customer satisfaction. Secure the Keurig or bill it if it goes missing and I have no other complaints.

4

Angela

23 déc. 2022

·

A séjourné 1 nuit

We checked into Lubbock and I am so disappointed. We are sleeping in this room because it’s super late and my family just needs to sleep. But the bathroom door doesn’t even have a handle on it, there was no soap by the sink for the bathroom or the kitchen, there is a huge flood light right outside our window that is super bright and coming in through both windows even through the curtains. Also, the shower is leaking so you can hear the drip drip drip and the tub looks dirty. This is horrible.

10

Alesia

9 mars 2025

·

A séjourné 1 nuit

Location was in a nice area and the breakfast was as good as going to a restaurant. Enjoyed having lots of room in the suites as well.

8

Michael

21 août 2024

·

A séjourné 1 nuit

The king size bedroom shade did not close out all the way. Their pillows were flat. I will never travel again without My Pillow. My wife had a crook in her neck the next morning. It took a really long time to cool the king size bedroom while my kids were freezing in the living room and queen size bedroom. Breakfast was just awesome! The staff were just the best. My dog had the runnings (severe diarrhea) in the hallway, the staff stepped up big time! Their workout room was just fabulous. I don’t mind staying there again. The front desk texted me to see if everything was good. And I was texting them to communicate. I never even had to pick up the room phone! It was awesome!

4

Kimberly

27 mai 2025

·

A séjourné 3 nuits

The stay was okay. This property needs better televisions and blackout curtains. I had to reset the tv every night and it was really bright early in the morning. check-in was difficult because Expedia added a 3 pet reservation and fee's. I had booked 3 rooms separately, in 3 different names, but Expedia attached to MY one room. We did have 1 small dog-in my daughter's room-a totally separate room. The hotel was so helpful in correcting the situation.

6

Michelle

7 mars 2023

·

A séjourné 3 nuits

We gave it an ok rating for the following reasons: Wi-Fi didn’t work, evening staff was rude, they didn’t service our room when they said they would, and I had to take out my own garbage. On a positive note, the fitness center was great.

6

Steve

23 oct. 2025

·

A séjourné 1 nuit

Older property that has not been updated in many years. The bed was atrocious. The condition of the mattress was poor and very uncomfortable. The shower diverter did not function properly in addition to poor drainage equated to low water pressure and standing in several inches of water.

8

Daniel

10 mars 2023

·

A séjourné 1 nuit

The hotel was almost empty yet the room I was given was closest to the main highway with loud traffic and a side entrance door that slammed

10

Christi

10 déc. 2024

·

A séjourné 3 nuits

We loved our room! The separate bedroom and big living room is perfect for our family.

8

Charles

13 mars 2023

·

A séjourné 1 nuit

We reserved a one-bedroom suite and were assigned room 412, on the top floor. The room was oddly furnished - no desk, for example, and one of the chairs for the dining table was a desk chair with wheels. The kitchen was poorly equipped - no dish soap or sponge, for example, and not enough silverware for two people. The bedroom was comfortable, although there was considerable highway noise at night. The shower drain was slow, leaving ankle-deep water during a shower. Breakfast was average for Homewood Suites, although the coffee was quite good. The exercise room was small but well equipped. Housekeeping knocked on our door at 10 a.m., well before check-out time, even though we had the "do not disturb" card displayed.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement décrit comme aimable et serviable, avec un enregistrement facile, un suivi proactif et un personnel résolvant les problèmes ou proposant des changements de chambre ou des surclassements si nécessaire. Quelques clients ont signalé des réponses lentes, peu utiles ou impolies.

Avis de voyageur à ce sujet

10

Erin

4 oct. 2025

·

A séjourné 1 nuit

Great check in and quick service for blankets.

10

Shane

19 avr. 2025

·

A séjourné 1 nuit

The staff was excellent! Super helpful and kind!

4

MARIA

19 nov. 2023

·

A séjourné 1 nuit

I had requested 2 queen beds. Gave me a king and sofa bed. Ask why at the front desk. She said because I booked with Travelocity. I get whatever they have. I do not think is right. It took about 15 minutes to check in because the system was not working

6

Michelle

7 mars 2023

·

A séjourné 3 nuits

We gave it an ok rating for the following reasons: Wi-Fi didn’t work, evening staff was rude, they didn’t service our room when they said they would, and I had to take out my own garbage. On a positive note, the fitness center was great.

2

Tracey

30 oct. 2024

·

A séjourné 2 nuits

Terrible customer service. Christian thinks it's ok to text customers and it's very awkward. They also speculate and charge your account for odd things and then try to justify it. Room want very clean and be was totally against the wall. Whole hotel needs updating.

10

Bobby

10 mars 2025

·

A séjourné 1 nuit

Front desk clerk (Jazmine) who checked us in was very nice and helpful. One of the TVs wasn’t working correctly so she moved us into another room. Hotel was very clean, workers were very nice. Breakfast was good, check in and check out were very easy. Location was great as was the area around it. We will definitely be staying here again when we visit our daughter in Lubbock.

10

Cheryl

25 févr. 2025

·

A séjourné 3 nuits

Rooms were clean, staff was very friendly. Anna was quite helpful with upgrading our accommodations to 2 bedroom suites (what we requested in our reservation) when Expedia reserved us a double queen room instead, at no additional charge. We were able to utilize a late checkout, which was much appreciated!

10

Denise

10 janv. 2026

·

A séjourné 3 nuits

Room was very clean. Staff was courteous and helpful.

10

Linda

15 déc. 2024

·

A séjourné 2 nuits

This property was so busy with a line for check in that was long. The staff did such a good job of handling people which was appreciated.

10

Tanner

4 juin 2024

·

A séjourné 1 nuit

Everything about this hotel was amazing. I made a mistake when booking and the gentleman, Kendall handled it with a smile. The room was impeccable and had everything one could need. They even made a courtesy call to the room to make sure everything was satisfactory. I can’t believe the price for what was included. The breakfast was delicious also!! Definitely recommend staying here.

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Emplacement

L'emplacement est pratique pour les commerces, les universités et les routes principales, bien que les chambres donnant sur l'autoroute puissent être bruyantes. Les options de restauration à proximité immédiate sont limitées selon un avis.

Avis de voyageur à ce sujet

10

Casey

28 avr. 2024

·

A séjourné 1 nuit

Stayed here for a quick overnight with my family, including a toddler. It was very cozy and clean. Having the bedroom in a seperate space than the family room and kitchen was nice for when my toddler fell asleep or took a nap. Room 202 had a lot of noise from the highway so I didn't sleep as well but overall the stay was fantastic! Breakfast had limited options but everything was good. Already booked again for July.

10

Alesia

9 mars 2025

·

A séjourné 1 nuit

Location was in a nice area and the breakfast was as good as going to a restaurant. Enjoyed having lots of room in the suites as well.

8

Freddie

28 juil. 2024

·

A séjourné 2 nuits

The property was very convenient to main street! The room ( 113) was fairly. clean . The mattress needs replacing! Very uncomfortable to sleep on for 2 nights we were there. Mattress sagged very very much. Faucet in kitchenette was broken

8

Schayla Monee

21 juin 2024

·

A séjourné 1 nuit

This is a centralized location to shopping, restaurants and college campuses.

10

Terry Curry

10 oct. 2023

·

A séjourné 2 nuits

I stayed 2 days, and enjoyed everything about this hotel. They didn't have my requested room, so they upgraded me to a 2 room suite! It was beautiful, and quiet. Also, they did daily housekeeping, something you don't get anymore anywhere else. Very great staff, good breakfast, easy to get to and close to everything in Lubbock.

10

Bobby

10 mars 2025

·

A séjourné 1 nuit

Front desk clerk (Jazmine) who checked us in was very nice and helpful. One of the TVs wasn’t working correctly so she moved us into another room. Hotel was very clean, workers were very nice. Breakfast was good, check in and check out were very easy. Location was great as was the area around it. We will definitely be staying here again when we visit our daughter in Lubbock.

8

Daniel

10 mars 2023

·

A séjourné 1 nuit

The hotel was almost empty yet the room I was given was closest to the main highway with loud traffic and a side entrance door that slammed

10

Eric

15 sept. 2024

·

A séjourné 2 nuits

Cool space, and very convinient

10

Lester

25 août 2024

·

A séjourné 1 nuit

The only downside in my opinion is the absence of restaurants near the hotel. It’s necessary to drive to find adequate dining establishments.

10

Danielle

13 mars 2024

·

A séjourné 1 nuit

Perfect location to make a quick visit to LCU for sports. Living room area allowed for visitors to spend time without being in the bedroom. Staff was super nice and room was standard but met expectations with cleanliness and amenities.

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Repas

Le petit-déjeuner est souvent salué pour sa variété et son goût. Certains clients ont noté que les plats étaient secs ou non remplacés près de la fermeture, un choix de fruits limité et un café en chambre ou dans le hall décevant.

Avis de voyageur à ce sujet

6

Gracie

24 oct. 2024

·

A séjourné 2 nuits

The beds were uncomfortable and the pool/hot tub were closed. Also the breakfast ended at 9 and they wouldn’t make more food at 8:40

8

Jonathan

24 oct. 2025

·

A séjourné 5 nuits

Overall Honewood Suites was a great place for an extended stay. The property is slightly dated, but was informed by management that they are due for a remodel soon, so that should be taken care of. Breakfast was great. Service was friendly, and the property as well as our room was clean. The only feedback I have are 1. Replace the beds. They are hard as a rock as well as old. The sleep quality was well below what I have had at other homewood suites locations. 2. In room coffee - the coffee machine while cheap is ineffective and the inroom coffee is for lack or better words atrocious. Most consumers utilize K Cups and even a single serving Keurig would go far. Granted, additional expense, but better reviews and customer satisfaction. Secure the Keurig or bill it if it goes missing and I have no other complaints.

10

Jed

27 sept. 2025

·

A séjourné 1 nuit

Clean, comfortable room with an excellent a/c that kept us cold all night! The breakfast had a wider variety of food choices than any other hotel offers.

10

Susan

17 févr. 2025

·

A séjourné 1 nuit

Breakfast was good. Plenty of options to choose from. With my experience the day and night shift front desk were all pleasant.

10

Robert

28 déc. 2025

·

A séjourné 1 nuit

Super clean breakfast buffet was awesome. I will stay here again if ever I’m in the area.

10

Holly

30 juin 2025

·

A séjourné 3 nuits

We have used Homewood suites for two different trips now, and we will continue using them. Their staff is pleasant and happy to serve. Their breakfasts are amazing. The rooms are great with the little kitchens and plenty of space. Looking forward to our next trip there.

8

Stephen

29 déc. 2025

·

A séjourné 1 nuit

Breakfast items were initially dry but when the server replaced them they were nice and fresh. It did take a long time for fresh food to be put out. The rooms were clean and fresh. It is an older hotel so bathroom fixtures were aged and you could see doors and floor borders etc were very beat up. But despite the evedenc forage everything was ver clean and linens were fresh.

10

Vickie

21 sept. 2025

·

A séjourné 2 nuits

Everything nice and clean. Rooms are big. Breakfast could be different. Not that desirable, no choice of fruit only oranges,

10

Demetrius

14 janv. 2025

·

A séjourné 2 nuits

Staff was very friendly from check in to check out! Breakfast was amazing. Love this hotel! Will definitely book again for next visit in Lubbock

8

Herbert

30 juin 2025

·

A séjourné 4 nuits

Great breakfast, but the rooms are just ok.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	97 $US
février	127 $US
mars	127 $US
avril	125 $US
mai	137 $US
juin	151 $US
juillet	127 $US
août	139 $US
septembre	153 $US
octobre	144 $US
novembre	130 $US
décembre	120 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $145	19 $196	20 $192	21 $151	22 $139	23 $200	24 $176
25 $115	26 $141	27 $152	28 $125	29 $148	30 $495	31 $353

di	lu	ma	me	je	ve	sa
1 $115	2 $123	3 $124	4 $124	5 $124	6	7
8 $135	9 $124	10 $125	11 $124	12 $124	13 $170	14 $157
15 $114	16 $125	17 $152	18 $133	19 $145	20 $218	21 $213
22 $141	23 $141	24 $161	25	26 $295	27 $200	28 $200
29 $141	30 $133

Homewood Suites by Hilton Lubbock

Prix pour Homewood Suites by Hilton Lubbock

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite, 1 chambre, non-fumeurs

Suite, 1 très grand lit, accessible aux personnes à mobilité réduite, baignoire

Chambre, accessible aux personnes à mobilité réduite, non-fumeurs (Roll-in shower)

Suite, 2 grands lits

Suite, 2 grands lits, accessible aux personnes à mobilité réduite, baignoire

Suite, 2 chambres, non-fumeurs

Avis des voyageurs sur Homewood Suites by Hilton Lubbock

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

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Suppléments facultatifs

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