Name: Sonesta ES Suites San Antonio Downtown Alamo Plaza
Address: 425 Bonham Street, San Antonio, Texas, US
Price range: 83 $US–214 $US per night
Rating: 8.33

Ce qu'en disent des voyageurs

Au Sonesta ES Suites San Antonio Downtown Alamo Plaza - récemment rénové, les clients apprécient constamment l'emplacement central et la facilité de se déplacer à pied, ainsi que les suites spacieuses avec cuisine. Les avis divergent cependant sur la qualité du service et la fiabilité de l'entretien selon les séjours.

De nombreux clients soulignent la gentillesse du personnel et un petit-déjeuner gratuit généralement satisfaisant. Les inconvénients fréquemment cités incluent un service de voiturier obligatoire et payant, parfois lent, un service de ménage uniquement sur demande, ainsi que le bruit de la vie nocturne à proximité les week-ends. Plusieurs commentaires font état de problèmes intermittents de chauffage de l'eau ou de climatisation, ainsi que d'une piscine très petite. Attendez-vous à un séjour pratique de type appartement, avec un service et un entretien variables.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le parking est uniquement en service de voiturier, avec des frais supplémentaires par nuit et peut être lent aux heures de pointe. La piscine est très petite, certaines rénovations ou des ascenseurs chauds ont été signalées, et les distributeurs de glace ne sont pas disponibles.

Avis de voyageur à ce sujet

10

Valerie

26 juil. 2025

·

A séjourné 3 nuits

Hotel was nice and clean. The elevator broke at one point so there was a long wait to go up or down. Very convenient walking distance to the Riverwalk and restaurants!

8

Veronica

29 mai 2025

·

A séjourné 1 nuit

Hallways and elevators are hot. I notice their thermostats at 77 degrees. They only have valet parking.

10

Christina

1 nov. 2024

·

A séjourné 2 nuits

Construction on the property is going on but the staff still got us everything we needed in a reasonable time frame. Valet is always so helpful when we come into town. Walkable to river center mall,riverwalk and the Alamo.

6

mohammad

27 mai 2025

·

A séjourné 1 nuit

Good place to stay. But, and it’s a big but! They don’t have any parking. Only option is valet parking and it was 40 per night. Other options are paid public parking or private garage parkings in the area

6

Jocelyn

19 mai 2025

·

A séjourné 1 nuit

Felt a bit catfished by the pictures of the pool. It’s way smaller in person & didn’t find a hot tub, but we didn’t ask so not too sure on that. Valet also takes at least 15 minutes to take and bring your car. Staff was very friendly.

6

Kasey

11 juil. 2025

·

A séjourné 2 nuits

I loved that you were 3 minutes from the Alamo, 10 minutes walk to the riverwalk. The breakfast was good but the same thing both days I stayed. I did not love that the dog area was across the street and just a patch of grass at the corner then you have to walk the droppings to another street corner. Wasn’t horrible but wasn’t as dog friendly as I expected. The elevator doors close so fast I actually got hit twice by them and bruised pretty badly so be careful during rush hours. Parking is expensive and the valet parking the hotel has takes 20 plus minutes to get your car or drop it off. I did go during a holiday so I’m not sure on other days but holiday weekends coming and going. Don’t be in a rush.

8

Aline

5 mai 2025

·

A séjourné 3 nuits

Fantastic location. Right in the middle of San Antonio very close to do many things. Parking is only available as Valet parking but from what we gathered public parking is not much cheaper and with that basket is more secure. Or would be great to have real cutlery and plates at breakfast rather than disposable ones you bin. Staff was helpful and friendly. There pool was a nice addition as well, although a bit cold but we enjoyed it. We loved the stay.

10

SHANLEY

28 avr. 2025

·

A séjourné 1 nuit

The pool was extremely small. The photo made the pool look huge but it wasnt

10

April

28 mars 2025

·

A séjourné 3 nuits

Wonderful hotel, great breakfast, great valet service, nice clean gym area...10 out of 10. 😊

6

Steve

15 août 2025

·

A séjourné 1 nuit

The hotel it self was okay, it's clean and convenient because of the location, you walk in and if you prepay and have no choice but to stay there, your hit with a 40 dollar valet fee, because they have no parking, your option is to find parking in the street, the 2nd problem are no ice machines, even motel6 have ice machines. They give a fridge with ice maker that makes 6 cubes a day, what a joke. It was clean and close to everything.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont trouvé les chambres propres et bien entretenues. D'autres ont signalé des lacunes telles que des salles de bain sales, des parasites, des odeurs ou des taches, et des couloirs parfois désordonnés.

Avis de voyageur à ce sujet

10

Deanna

2 août 2025

·

A séjourné 4 nuits

Close to everything, clean, spacious, friendly staff. The breakfast gets really crowded the last hour, go early and it's nice and calm. A/C worked great, beds were comfortable.

10

George

9 mai 2025

·

A séjourné 1 nuit

Very Clean rooms

8

Sudat

2 août 2024

·

A séjourné 3 nuits

The place could’ve been cleaned a bit better.

2

Juana

7 août 2025

·

A séjourné 4 nuits

Overall experience 0/10. From the moment we got there the lack of communication, unpleasant, dismissive staff and valet till the end. We were turned away from valet parking because the valet person refused to take our vehicle even though there was clearly parking and another similar vehicle as ours forcing us to have to walk with a 6 year old 3 blocks down the road with alll of our luggage. The receptionist was not even at the front desk to attend, and once she got there she was rude and stated I had to wait for her to do her audit in order to check if our room was still available EVEN THOUGH WE CALLED AHEAD OF TIME. The cleanliness of that hotel was extremely questionable especially the elevator that had pee on the floor and stains on the bed sheets and sofa mattress as well. The dishes that were stored away STILL HAD FOOD ON THEM!!! The 4th floor smelt like a dog just recently had used the restroom on the carport and it was just left to linger.

10

Sandra

27 oct. 2025

·

A séjourné 2 nuits

Very clean and comfortable.

8

Jessy-Lyn

30 juil. 2024

·

A séjourné 2 nuits

Excellent location for exploring downtown. Close enough to walk everywhere but tucked away enough to be quiet. Pool was a letdown. My teenagers were looking forward to the pool and it was tiny. Not enough room for more than 2 families. Room layout was fantastic but there were very noticeable stains in the rugs and the furniture. Other than that it was very clean. Every single staff member we interacted with was amazing. Very friendly and helpful. Overall, I would stay again.

6

Tammy

12 oct. 2025

·

A séjourné 2 nuits

Dirty around bottom of toilet. Very dirty.

6

Tracie

25 mars 2025

·

A séjourné 3 nuits

The property was in a convenient location and appears to look nice. We had roaches in our room and we had children who was terrified.

10

Rosario

23 sept. 2024

·

A séjourné 3 nuits

Friendly staff. Great, clean rooms.

10

KATHARINE R

24 nov. 2025

·

A séjourné 1 nuit

The room was clean, the staff was very helpful and made great suggestions on places to visit and offered an umbrella to borrow for our morning walk to the Riverwalk. Breakfast was also really good, lots of options and very well managed by the staff.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les suites sont spacieuses et de type appartement, avec cuisine et souvent des lits confortables. Les inconvénients incluent le bruit des week-ends provenant d'un club à proximité, des lumières à détecteur de mouvement qui s'allument la nuit, des meubles parfois démodés et des performances climatiques inégales dans les chambres.

Avis de voyageur à ce sujet

8

Deborah

27 avr. 2025

·

A séjourné 2 nuits

There is a club next door that is loud until late. Then cars were doing donuts and burn outs. Hotel was nice.

8

Daniel

24 juin 2025

·

A séjourné 2 nuits

Room was clean and spacious. The sofa bed was a bit uncomfortable though. Overall, a good place to stay for at least two nights.

6

Pamela

29 sept. 2025

·

A séjourné 1 nuit

noisy on a Saturday night. We could hear the music from the club in our room while trying to sleep.

8

Rodney

7 avr. 2025

·

A séjourné 1 nuit

This hotel has been nicely renovated. Buyer beware, parking is extra, there is a 4, yes 4 PM check in time. Oh they will let you check in early for an additional fee. Guests are allowed to only enter and exit their actual room floor. Our friends were on a different floor, so without additional key cards from the front desk, there was no accessing different floors. The front desk clerk was nice enough to turn on the lights in the breakfast area in the evening so us and our friends could play games. There are motion sensors in the rooms, which is okay, except for the one in our bathroom could not be overridden and the lights turned off after 15 seconds when someone was in the shower. We were there only one night and other than the fees, policies and faulty light sensors, it was a nice clean comfortable stay. I will be looking at other options next time we're in town.

2

Robert

8 juil. 2025

·

A séjourné 1 nuit

Worst hotel in San Antonio I've ever stayed in. They advertise it as newly renovated everything is except the rooms. Rooms are outdated and they smell.

10

Rosemary

26 oct. 2025

·

A séjourné 1 nuit

Amazed at how big our room was. Very comfortable and spacious.

10

Kenny

22 oct. 2025

·

A séjourné 1 nuit

The beds were extremely comfortable and that deserves to be mentioned first. We loved the two bedroom suite! Having a living room to visit and recap the day before a perfect night's sleep was wonderful. The staff was friendly and helpful. The breakfast was large and delicious with a great variety and service. If I visit San Antonio again, I will book here!

4

Fred

12 juil. 2025

·

A séjourné 3 nuits

Was not told about parking till I arrived and they only have valet parking which is 40 a night. Extra charge for early check in, forgot tooth brush and had to go downstairs to purchase a cheap one. Seemed they were all about adding every fee they could. Breakfast was included. Not very good. Last day was very crowded and extremely slow to refill food as it ran out. Rooms are only cleaned when requested at front desk. 3 days with no offer to empty garbage cans, bring more towels, or anything related to room cleaning. Hotel seems to be all about maximum cost with minimum work. I will say staff at front desk was friendly. Not there rules. I would not recommend this hotel nor will I return to any Royal Sonesta hotels.

10

Amelia

4 août 2024

·

A séjourné 2 nuits

The room was spacious and very modern looking! We got the view in the side of the highway which was nice. Not noisy at all. A lot of restaurants and things to do at a walking distance. The only downside was the motion-sensor lights. The main one in the living room kept turning on throughout the night with ANY LITTLE MOVEMENT. Besides that, everything was excellent!

10

Iris

10 nov. 2025

·

A séjourné 2 nuits

My room was so comfortable. It was like having my own little studio, plenty of space!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme amical et serviable, en particulier les voituriers. Le service peut être irrégulier, avec un enregistrement rigide ou lent, un service de voiturier retardé aux heures de pointe et une réactivité variable aux demandes ou aux problèmes.

Avis de voyageur à ce sujet

10

Angela

26 oct. 2025

·

A séjourné 1 nuit

Great service from when we showed up to when we left. We will be visiting again when we go back to San Antonio.

10

Edward

2 août 2025

·

A séjourné 2 nuits

Great stay. All the staff was great. Had an issue with one of the cabinet doors coming out and they understood that it was due to regular wear and did not charge us like most hotels would have. Valet can take a while during certain times but otherwise they are great also. Room was clean and amenities where better than expected.

6

Steve M.

30 août 2025

·

A séjourné 1 nuit

Overall OK. Crowded but good. Arrived at 2:00 PM and made to wait until exactly 4:00 PM to check in, no exceptions! However, for a $35 fee they could bend the rules and check you in early! Breakfast was Ok if you like powdered eggs, meatless sausage, and mess everywhere. Only thing worthwhile was toast you made yourself and coffee. Completely understaffed! Parking was $40 nite.

6

Denisse

21 juil. 2025

·

A séjourné 2 nuits

The room was nice visually but HOT no matter how much I turned down the AC. I wish the windows would open like there stickers said they do (they don’t) Lastly, my partner and I were out late and I had registered our vehicle for valet. As was needed. We received a sticker SPECIFICALLY for valet and our late valet driver lost our ticket. I was frustrated but I figured “Hey, we check out tomorrow and he said I should be good with just my ID” Morning rolls around I go down there and explain then show my ID. Valet man working snaps at me then walks away. I paid no mind to it. Gentleman at the front says they would have our car out soon (they did) it had taken AN HOUR to get our car because THE DRIVER that SNAPPED AT ME decided I didn’t need it and did not even grab the keys. I thank management for the refund I was given and for quickly solving the problem but needing to go up to valet 5 times to ask about my car is unacceptable. That is 40+ A NIGHT. I will not be returning but I thank management. Beautiful hotel poor quality though but also affordable so…yeah thx

8

Rachael

19 mai 2025

·

A séjourné 1 nuit

We got there later than we expected, around 10 pm. The on duty manager was rude, there is apparently no other parking outside of their valet in the immediate vicinity, so I felt bullied into paying for valet service. The valet was nice and let us get everything out. The room was nice and quiet, there was a lot of space. The bathroom was nice. It was overall a good stay, I would recommend the hotel.

8

Abigail

22 sept. 2025

·

A séjourné 1 nuit

Not the best check-in experience. There was no one available at the front desk. Finally arrived and had to finish whatever he was doing, did not acknowledge that we had been waiting. The next morning completely the opposite and staff was helpful.

6

carrie

25 juin 2025

·

A séjourné 3 nuits

Location is conventient to the Riverwalk, Alamo, Mall, and lots of other places. It is also less than a block from the homeless communitys tent area and free showers. We wouldn't let our teenage daughter go outside by herself. Lots of people walking around near the hotel who were obviously on drugs and/or struggling with their mental health. There is no parking lot for the hotel unless you pay $40+/day for valet. Otherwise you park on the street and pay by the hour from 8am-6pm. After 6pm street parking is free. When we first arrived the guy working the front desk seemed irritated that we were there and could not have been less helpful. The ladies who worked the next day and the next evening were much more friendly and helpful. They only restock your room every 4 days, so you have to ask daily for more towels. We had 2 adults and 1 teenager and had 3 towels and 1 washcloth provided when we arrived. The next day we requested 5 towels so we could shower and wash our hair that night and washclothes so we could each have one. They only brought us 3 towels. So we requested additional towels and some washclothes again. This time they brought us 2 more towels and told us they didn't have any washclothes available. The breakfast was good and the pool was clean. Rooms were clean and the beds were comfortable.

2

Julissa

9 juil. 2025

·

A séjourné 1 nuit

Staff was not helpful told us the room was ready but we had to wait till 4. We waited then when 4 hit they told us no rooms were available and they did not know when we would get a room. Many problems with check in. Overall, would not recommend.

10

Alexandria

4 sept. 2025

·

A séjourné 2 nuits

Phenomenal friendly and kind. Loved it.

8

Pat

25 sept. 2025

·

A séjourné 4 nuits

The room was cleaned only when a guest asked for it. I never knew that until the day before we left. We were there only 4 nights so we never asked for it. Check in was at 4 pm and not one minute before. Breakfast was typical as most hotels offer but nothing fancy. Very convenient to Alamo, mall and Riverwalk. Parking via Valet only $40 plus tax daily. The parking staff were very friendly and fast.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Très central et facile d'accès à pied pour visiter l'Alamo, River Walk et les attractions du centre-ville. Certains clients mentionnent le bruit de la vie nocturne et l'activité de la rue à proximité qui peuvent être désagréables.

Avis de voyageur à ce sujet

8

Deborah

27 avr. 2025

·

A séjourné 2 nuits

There is a club next door that is loud until late. Then cars were doing donuts and burn outs. Hotel was nice.

10

Juan

9 août 2025

·

A séjourné 2 nuits

Walking distance to The Alamo and River walk, shopping and restaurants and entertainment.

10

Jose

31 juil. 2025

·

A séjourné 3 nuits

The hotel was in a perfect location walking distance from the Alamo and river walk and the mall and many places to dine near by!

10

Santa

6 août 2025

·

A séjourné 3 nuits

Great location close to downtown. Walkable distance to the river walk, the Alamo and mall. Would stay here again!

10

Angelica

5 sept. 2025

·

A séjourné 3 nuits

Close to riverwalk which was a plus! Confy and super homey. Its located near othee stuff to do. For someone visiting amd not qantinf to rent a Car is a plus.

6

carrie

25 juin 2025

·

A séjourné 3 nuits

Location is conventient to the Riverwalk, Alamo, Mall, and lots of other places. It is also less than a block from the homeless communitys tent area and free showers. We wouldn't let our teenage daughter go outside by herself. Lots of people walking around near the hotel who were obviously on drugs and/or struggling with their mental health. There is no parking lot for the hotel unless you pay $40+/day for valet. Otherwise you park on the street and pay by the hour from 8am-6pm. After 6pm street parking is free. When we first arrived the guy working the front desk seemed irritated that we were there and could not have been less helpful. The ladies who worked the next day and the next evening were much more friendly and helpful. They only restock your room every 4 days, so you have to ask daily for more towels. We had 2 adults and 1 teenager and had 3 towels and 1 washcloth provided when we arrived. The next day we requested 5 towels so we could shower and wash our hair that night and washclothes so we could each have one. They only brought us 3 towels. So we requested additional towels and some washclothes again. This time they brought us 2 more towels and told us they didn't have any washclothes available. The breakfast was good and the pool was clean. Rooms were clean and the beds were comfortable.

8

Tony

4 juin 2025

·

A séjourné 1 nuit

Looks like a hotel from the 70’s as far as decor- need an update. And area outside is a little sketchy.

10

Buff

4 août 2025

·

A séjourné 1 nuit

Our stay at Sonesta ES in Downtown S.A. was excellent. This is the best hotel we have ever stayed in at this price, by far. Hot breakfast included. We will recommend this hotel to all of our friends and family. the remodel is super nice and it's only a 5 minute walk to the Alamo and just a couple of more minutes to the River walk. We will be back for sure!!!

8

Michael

12 mai 2025

·

A séjourné 2 nuits

A convenient, no frills, affordable hotel within easy walking distance to the Riverwalk and the Alamo

10

Mario

5 oct. 2025

·

A séjourné 2 nuits

Place was perfect no complaints here. Close to everything.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner gratuit est pratique et généralement apprécié pour sa variété. Il peut être bondé avec des heures de fin de service précoces, des réapprovisionnements lents et une qualité inégale.

Avis de voyageur à ce sujet

10

Amy

12 août 2025

·

A séjourné 2 nuits

Great breakfast option. Great location. Friendly staff. Very helpful. Clean environment

6

Steve M.

30 août 2025

·

A séjourné 1 nuit

Overall OK. Crowded but good. Arrived at 2:00 PM and made to wait until exactly 4:00 PM to check in, no exceptions! However, for a $35 fee they could bend the rules and check you in early! Breakfast was Ok if you like powdered eggs, meatless sausage, and mess everywhere. Only thing worthwhile was toast you made yourself and coffee. Completely understaffed! Parking was $40 nite.

8

Raylon

2 oct. 2025

·

A séjourné 2 nuits

You need to be recycling. We were missing wash cloths, which they provided after we called them. There was only one fork in the room, no dishwashing soap or sponge for doing dishes. The ice machine was turned off so if staying for just a night you had no ice. The hours for eating breakfast should be longer.

8

Ricardo

28 août 2025

·

A séjourné 4 nuits

it is good, but it should really be clarify that housekeeping is not daily. the breakfast is aweful

10

Kenny

22 oct. 2025

·

A séjourné 1 nuit

The beds were extremely comfortable and that deserves to be mentioned first. We loved the two bedroom suite! Having a living room to visit and recap the day before a perfect night's sleep was wonderful. The staff was friendly and helpful. The breakfast was large and delicious with a great variety and service. If I visit San Antonio again, I will book here!

10

Remedios

8 déc. 2024

·

A séjourné 1 nuit

Very spacious and comfortable with all the amenities of a small home! The free breakfast can be improved. The oatmeal was cold. The sausage was a little tough and cold. In other words the hot entrees must be hot.

8

Shannon

18 nov. 2025

·

A séjourné 1 nuit

Nice breakfast, very updated and clean.

4

saugat

10 févr. 2025

·

A séjourné 1 nuit

Didn’t refill the breakfast as I was waiting for oatmeal. They said sorry it is finished. I was there before 1 hr . So, I was disappointed.

8

Pat

25 sept. 2025

·

A séjourné 4 nuits

The room was cleaned only when a guest asked for it. I never knew that until the day before we left. We were there only 4 nights so we never asked for it. Check in was at 4 pm and not one minute before. Breakfast was typical as most hotels offer but nothing fancy. Very convenient to Alamo, mall and Riverwalk. Parking via Valet only $40 plus tax daily. The parking staff were very friendly and fast.

10

KATHARINE R

24 nov. 2025

·

A séjourné 1 nuit

The room was clean, the staff was very helpful and made great suggestions on places to visit and offered an umbrella to borrow for our morning walk to the Riverwalk. Breakfast was also really good, lots of options and very well managed by the staff.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	86 $US
février	127 $US
mars	125 $US
avril	115 $US
mai	91 $US
juin	95 $US
juillet	96 $US
août	83 $US
septembre	105 $US
octobre	108 $US
novembre	86 $US
décembre	103 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $115	16	17 $181
18 $90	19 $89	20 $90	21 $90	22 $96	23 $214	24
25 $90	26 $103	27 $103	28 $103	29 $103	30 $138	31 $173

di	lu	ma	me	je	ve	sa
1	2	3	4 $138	5 $179	6 $138	7 $138
8 $103	9 $117	10 $138	11	12 $110	13 $139	14 $131
15 $86	16 $84	17 $83	18 $83	19 $96	20 $109	21 $124
22 $83	23 $83	24 $83	25 $83	26 $103	27 $131	28 $104
29 $83	30 $83

Sonesta ES Suites San Antonio Downtown Alamo Plaza

Prix pour Sonesta ES Suites San Antonio Downtown Alamo Plaza

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite, 1 grand lit et 1 canapé-lit (Mobility Tub One Bedroom)

Chambre, 1 grand lit et 1 canapé-lit, accessible aux personnes à mobilité réduite (Hearing)

Suite, 1 grand lit et 1 canapé-lit (Mobility Roll in Shower One Bedroom)

Chambre, 1 grand lit et 1 canapé-lit (Mobility Roll in Shower)

Chambre Deluxe, 1 grand lit et 1 canapé-lit (Studio)

Suite Supérieure, 1 grand lit et 1 canapé-lit (One Bedroom)

Chambre, 1 grand lit et 1 canapé-lit, accessible aux personnes à mobilité réduite (Mobility Tub)

Chambre Deluxe, plusieurs lits (Studio)

Suite, plusieurs lits, accessible aux personnes à mobilité réduite (Mobility Tub Two Bedrooms)

Suite, plusieurs lits (Two Bedroom)

Suite, 1 grand lit et 1 canapé-lit (Hearing One Bedroom)

Suite, plusieurs lits (Mobility Roll in Shower Two Bedrooms)

Chambre, 1 grand lit et 1 canapé-lit (Mobility/Hearing Tub)

Avis des voyageurs sur Sonesta ES Suites San Antonio Downtown Alamo Plaza

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à San Antonio ?

Prix pour les dates à venir