Name: Sonesta ES Suites San Antonio Downtown Alamo Plaza
Address: 425 Bonham, San Antonio, Texas, US
Price range: 83 USD–206 USD per night
Rating: 8.33

Cosa pensano gli ospiti

Presso Sonesta ES Suites San Antonio Downtown Alamo Plaza - Appena Ristrutturato, gli ospiti apprezzano costantemente la posizione centrale e comoda per visitare a piedi, così come le camere in stile suite spaziose con cucina, mentre il parere sull'efficienza del servizio e l'affidabilità della manutenzione varia a seconda del soggiorno.

Molti ospiti sottolineano la cordialità del personale e una colazione gratuita generalmente soddisfacente. Tra gli aspetti negativi più comuni figurano il parcheggio disponibile solo con servizio di parcheggio a pagamento e talvolta lento, le pulizie su richiesta e il rumore della vita notturna nei fine settimana. Diverse recensioni menzionano problemi intermittenti con l'acqua calda o l'aria condizionata e una piscina molto piccola. Ci si può aspettare un soggiorno confortevole in stile appartamento con un servizio e una manutenzione variabili.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Il parcheggio è disponibile solo con servizio di valet a pagamento e può essere lento nelle ore di punta. La piscina è molto piccola, alcuni hanno notato lavori di ristrutturazione o ascensori non climatizzati e le macchine per il ghiaccio non sono disponibili.

Recensioni degli ospiti correlate

10

Valerie

26 lug 2025

·

Soggiorno di 3 notti

Hotel was nice and clean. The elevator broke at one point so there was a long wait to go up or down. Very convenient walking distance to the Riverwalk and restaurants!

8

Veronica

29 mag 2025

·

Soggiorno di 1 notte

Hallways and elevators are hot. I notice their thermostats at 77 degrees. They only have valet parking.

10

Christina

1 nov 2024

·

Soggiorno di 2 notti

Construction on the property is going on but the staff still got us everything we needed in a reasonable time frame. Valet is always so helpful when we come into town. Walkable to river center mall,riverwalk and the Alamo.

6

mohammad

27 mag 2025

·

Soggiorno di 1 notte

Good place to stay. But, and it’s a big but! They don’t have any parking. Only option is valet parking and it was 40 per night. Other options are paid public parking or private garage parkings in the area

6

Jocelyn

19 mag 2025

·

Soggiorno di 1 notte

Felt a bit catfished by the pictures of the pool. It’s way smaller in person & didn’t find a hot tub, but we didn’t ask so not too sure on that. Valet also takes at least 15 minutes to take and bring your car. Staff was very friendly.

6

Kasey

11 lug 2025

·

Soggiorno di 2 notti

I loved that you were 3 minutes from the Alamo, 10 minutes walk to the riverwalk. The breakfast was good but the same thing both days I stayed. I did not love that the dog area was across the street and just a patch of grass at the corner then you have to walk the droppings to another street corner. Wasn’t horrible but wasn’t as dog friendly as I expected. The elevator doors close so fast I actually got hit twice by them and bruised pretty badly so be careful during rush hours. Parking is expensive and the valet parking the hotel has takes 20 plus minutes to get your car or drop it off. I did go during a holiday so I’m not sure on other days but holiday weekends coming and going. Don’t be in a rush.

8

Aline

5 mag 2025

·

Soggiorno di 3 notti

Fantastic location. Right in the middle of San Antonio very close to do many things. Parking is only available as Valet parking but from what we gathered public parking is not much cheaper and with that basket is more secure. Or would be great to have real cutlery and plates at breakfast rather than disposable ones you bin. Staff was helpful and friendly. There pool was a nice addition as well, although a bit cold but we enjoyed it. We loved the stay.

10

SHANLEY

28 apr 2025

·

Soggiorno di 1 notte

The pool was extremely small. The photo made the pool look huge but it wasnt

10

April

28 mar 2025

·

Soggiorno di 3 notti

Wonderful hotel, great breakfast, great valet service, nice clean gym area...10 out of 10. 😊

6

Steve

15 ago 2025

·

Soggiorno di 1 notte

The hotel it self was okay, it's clean and convenient because of the location, you walk in and if you prepay and have no choice but to stay there, your hit with a 40 dollar valet fee, because they have no parking, your option is to find parking in the street, the 2nd problem are no ice machines, even motel6 have ice machines. They give a fridge with ice maker that makes 6 cubes a day, what a joke. It was clean and close to everything.

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Pulizia

Molti ospiti hanno trovato le camere pulite e ben tenute. Altri hanno segnalato delle lacune, come bagni sporchi, infestazioni di parassiti, odori o macchie, e corridoi occasionalmente disordinati.

Recensioni degli ospiti correlate

10

Deanna

2 ago 2025

·

Soggiorno di 4 notti

Close to everything, clean, spacious, friendly staff. The breakfast gets really crowded the last hour, go early and it's nice and calm. A/C worked great, beds were comfortable.

10

George

9 mag 2025

·

Soggiorno di 1 notte

Very Clean rooms

8

Sudat

2 ago 2024

·

Soggiorno di 3 notti

The place could’ve been cleaned a bit better.

2

Juana

7 ago 2025

·

Soggiorno di 4 notti

Overall experience 0/10. From the moment we got there the lack of communication, unpleasant, dismissive staff and valet till the end. We were turned away from valet parking because the valet person refused to take our vehicle even though there was clearly parking and another similar vehicle as ours forcing us to have to walk with a 6 year old 3 blocks down the road with alll of our luggage. The receptionist was not even at the front desk to attend, and once she got there she was rude and stated I had to wait for her to do her audit in order to check if our room was still available EVEN THOUGH WE CALLED AHEAD OF TIME. The cleanliness of that hotel was extremely questionable especially the elevator that had pee on the floor and stains on the bed sheets and sofa mattress as well. The dishes that were stored away STILL HAD FOOD ON THEM!!! The 4th floor smelt like a dog just recently had used the restroom on the carport and it was just left to linger.

10

Sandra

27 ott 2025

·

Soggiorno di 2 notti

Very clean and comfortable.

8

Jessy-Lyn

30 lug 2024

·

Soggiorno di 2 notti

Excellent location for exploring downtown. Close enough to walk everywhere but tucked away enough to be quiet. Pool was a letdown. My teenagers were looking forward to the pool and it was tiny. Not enough room for more than 2 families. Room layout was fantastic but there were very noticeable stains in the rugs and the furniture. Other than that it was very clean. Every single staff member we interacted with was amazing. Very friendly and helpful. Overall, I would stay again.

6

Tammy

12 ott 2025

·

Soggiorno di 2 notti

Dirty around bottom of toilet. Very dirty.

6

Tracie

25 mar 2025

·

Soggiorno di 3 notti

The property was in a convenient location and appears to look nice. We had roaches in our room and we had children who was terrified.

10

Rosario

23 set 2024

·

Soggiorno di 3 notti

Friendly staff. Great, clean rooms.

10

KATHARINE R

24 nov 2025

·

Soggiorno di 1 notte

The room was clean, the staff was very helpful and made great suggestions on places to visit and offered an umbrella to borrow for our morning walk to the Riverwalk. Breakfast was also really good, lots of options and very well managed by the staff.

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Camere

Le suite sono spaziose e simili a degli appartamenti, dotate di cucina e spesso di letti comodi. Tra gli aspetti negativi si annoverano il rumore del fine settimana proveniente da una discoteca nelle vicinanze, luci con sensore di movimento che si attivano di notte, alcuni arredi datati e una temperatura non sempre uniforme all'interno della camera.

Recensioni degli ospiti correlate

8

Deborah

27 apr 2025

·

Soggiorno di 2 notti

There is a club next door that is loud until late. Then cars were doing donuts and burn outs. Hotel was nice.

8

Daniel

24 giu 2025

·

Soggiorno di 2 notti

Room was clean and spacious. The sofa bed was a bit uncomfortable though. Overall, a good place to stay for at least two nights.

6

Pamela

29 set 2025

·

Soggiorno di 1 notte

noisy on a Saturday night. We could hear the music from the club in our room while trying to sleep.

8

Rodney

7 apr 2025

·

Soggiorno di 1 notte

This hotel has been nicely renovated. Buyer beware, parking is extra, there is a 4, yes 4 PM check in time. Oh they will let you check in early for an additional fee. Guests are allowed to only enter and exit their actual room floor. Our friends were on a different floor, so without additional key cards from the front desk, there was no accessing different floors. The front desk clerk was nice enough to turn on the lights in the breakfast area in the evening so us and our friends could play games. There are motion sensors in the rooms, which is okay, except for the one in our bathroom could not be overridden and the lights turned off after 15 seconds when someone was in the shower. We were there only one night and other than the fees, policies and faulty light sensors, it was a nice clean comfortable stay. I will be looking at other options next time we're in town.

2

Robert

8 lug 2025

·

Soggiorno di 1 notte

Worst hotel in San Antonio I've ever stayed in. They advertise it as newly renovated everything is except the rooms. Rooms are outdated and they smell.

10

Rosemary

26 ott 2025

·

Soggiorno di 1 notte

Amazed at how big our room was. Very comfortable and spacious.

10

Kenny

22 ott 2025

·

Soggiorno di 1 notte

The beds were extremely comfortable and that deserves to be mentioned first. We loved the two bedroom suite! Having a living room to visit and recap the day before a perfect night's sleep was wonderful. The staff was friendly and helpful. The breakfast was large and delicious with a great variety and service. If I visit San Antonio again, I will book here!

4

Fred

12 lug 2025

·

Soggiorno di 3 notti

Was not told about parking till I arrived and they only have valet parking which is 40 a night. Extra charge for early check in, forgot tooth brush and had to go downstairs to purchase a cheap one. Seemed they were all about adding every fee they could. Breakfast was included. Not very good. Last day was very crowded and extremely slow to refill food as it ran out. Rooms are only cleaned when requested at front desk. 3 days with no offer to empty garbage cans, bring more towels, or anything related to room cleaning. Hotel seems to be all about maximum cost with minimum work. I will say staff at front desk was friendly. Not there rules. I would not recommend this hotel nor will I return to any Royal Sonesta hotels.

10

Amelia

4 ago 2024

·

Soggiorno di 2 notti

The room was spacious and very modern looking! We got the view in the side of the highway which was nice. Not noisy at all. A lot of restaurants and things to do at a walking distance. The only downside was the motion-sensor lights. The main one in the living room kept turning on throughout the night with ANY LITTLE MOVEMENT. Besides that, everything was excellent!

10

Iris

10 nov 2025

·

Soggiorno di 2 notti

My room was so comfortable. It was like having my own little studio, plenty of space!

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Servizio

Il personale è spesso descritto come cordiale e disponibile, in particolare i parcheggiatori. Il servizio può essere incostante, con check-in rigidi o lenti, ritardi nel servizio di valet durante le ore di punta e una reattività variabile alle richieste o ai problemi.

Recensioni degli ospiti correlate

10

Angela

26 ott 2025

·

Soggiorno di 1 notte

Great service from when we showed up to when we left. We will be visiting again when we go back to San Antonio.

10

Edward

2 ago 2025

·

Soggiorno di 2 notti

Great stay. All the staff was great. Had an issue with one of the cabinet doors coming out and they understood that it was due to regular wear and did not charge us like most hotels would have. Valet can take a while during certain times but otherwise they are great also. Room was clean and amenities where better than expected.

6

Steve M.

30 ago 2025

·

Soggiorno di 1 notte

Overall OK. Crowded but good. Arrived at 2:00 PM and made to wait until exactly 4:00 PM to check in, no exceptions! However, for a $35 fee they could bend the rules and check you in early! Breakfast was Ok if you like powdered eggs, meatless sausage, and mess everywhere. Only thing worthwhile was toast you made yourself and coffee. Completely understaffed! Parking was $40 nite.

6

Denisse

21 lug 2025

·

Soggiorno di 2 notti

The room was nice visually but HOT no matter how much I turned down the AC. I wish the windows would open like there stickers said they do (they don’t) Lastly, my partner and I were out late and I had registered our vehicle for valet. As was needed. We received a sticker SPECIFICALLY for valet and our late valet driver lost our ticket. I was frustrated but I figured “Hey, we check out tomorrow and he said I should be good with just my ID” Morning rolls around I go down there and explain then show my ID. Valet man working snaps at me then walks away. I paid no mind to it. Gentleman at the front says they would have our car out soon (they did) it had taken AN HOUR to get our car because THE DRIVER that SNAPPED AT ME decided I didn’t need it and did not even grab the keys. I thank management for the refund I was given and for quickly solving the problem but needing to go up to valet 5 times to ask about my car is unacceptable. That is 40+ A NIGHT. I will not be returning but I thank management. Beautiful hotel poor quality though but also affordable so…yeah thx

8

Rachael

19 mag 2025

·

Soggiorno di 1 notte

We got there later than we expected, around 10 pm. The on duty manager was rude, there is apparently no other parking outside of their valet in the immediate vicinity, so I felt bullied into paying for valet service. The valet was nice and let us get everything out. The room was nice and quiet, there was a lot of space. The bathroom was nice. It was overall a good stay, I would recommend the hotel.

8

Abigail

22 set 2025

·

Soggiorno di 1 notte

Not the best check-in experience. There was no one available at the front desk. Finally arrived and had to finish whatever he was doing, did not acknowledge that we had been waiting. The next morning completely the opposite and staff was helpful.

6

carrie

25 giu 2025

·

Soggiorno di 3 notti

Location is conventient to the Riverwalk, Alamo, Mall, and lots of other places. It is also less than a block from the homeless communitys tent area and free showers. We wouldn't let our teenage daughter go outside by herself. Lots of people walking around near the hotel who were obviously on drugs and/or struggling with their mental health. There is no parking lot for the hotel unless you pay $40+/day for valet. Otherwise you park on the street and pay by the hour from 8am-6pm. After 6pm street parking is free. When we first arrived the guy working the front desk seemed irritated that we were there and could not have been less helpful. The ladies who worked the next day and the next evening were much more friendly and helpful. They only restock your room every 4 days, so you have to ask daily for more towels. We had 2 adults and 1 teenager and had 3 towels and 1 washcloth provided when we arrived. The next day we requested 5 towels so we could shower and wash our hair that night and washclothes so we could each have one. They only brought us 3 towels. So we requested additional towels and some washclothes again. This time they brought us 2 more towels and told us they didn't have any washclothes available. The breakfast was good and the pool was clean. Rooms were clean and the beds were comfortable.

2

Julissa

9 lug 2025

·

Soggiorno di 1 notte

Staff was not helpful told us the room was ready but we had to wait till 4. We waited then when 4 hit they told us no rooms were available and they did not know when we would get a room. Many problems with check in. Overall, would not recommend.

10

Alexandria

4 set 2025

·

Soggiorno di 2 notti

Phenomenal friendly and kind. Loved it.

8

Pat

25 set 2025

·

Soggiorno di 4 notti

The room was cleaned only when a guest asked for it. I never knew that until the day before we left. We were there only 4 nights so we never asked for it. Check in was at 4 pm and not one minute before. Breakfast was typical as most hotels offer but nothing fancy. Very convenient to Alamo, mall and Riverwalk. Parking via Valet only $40 plus tax daily. The parking staff were very friendly and fast.

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Posizione

Posizione molto centrale e comoda per raggiungere a piedi l'Alamo, il River Walk e le attrazioni del centro. Alcuni ospiti menzionano il rumore della vita notturna e il movimento nelle vicinanze che possono risultare fastidiosi.

Recensioni degli ospiti correlate

8

Deborah

27 apr 2025

·

Soggiorno di 2 notti

There is a club next door that is loud until late. Then cars were doing donuts and burn outs. Hotel was nice.

10

Juan

9 ago 2025

·

Soggiorno di 2 notti

Walking distance to The Alamo and River walk, shopping and restaurants and entertainment.

10

Jose

31 lug 2025

·

Soggiorno di 3 notti

The hotel was in a perfect location walking distance from the Alamo and river walk and the mall and many places to dine near by!

10

Santa

6 ago 2025

·

Soggiorno di 3 notti

Great location close to downtown. Walkable distance to the river walk, the Alamo and mall. Would stay here again!

10

Angelica

5 set 2025

·

Soggiorno di 3 notti

Close to riverwalk which was a plus! Confy and super homey. Its located near othee stuff to do. For someone visiting amd not qantinf to rent a Car is a plus.

6

carrie

25 giu 2025

·

Soggiorno di 3 notti

Location is conventient to the Riverwalk, Alamo, Mall, and lots of other places. It is also less than a block from the homeless communitys tent area and free showers. We wouldn't let our teenage daughter go outside by herself. Lots of people walking around near the hotel who were obviously on drugs and/or struggling with their mental health. There is no parking lot for the hotel unless you pay $40+/day for valet. Otherwise you park on the street and pay by the hour from 8am-6pm. After 6pm street parking is free. When we first arrived the guy working the front desk seemed irritated that we were there and could not have been less helpful. The ladies who worked the next day and the next evening were much more friendly and helpful. They only restock your room every 4 days, so you have to ask daily for more towels. We had 2 adults and 1 teenager and had 3 towels and 1 washcloth provided when we arrived. The next day we requested 5 towels so we could shower and wash our hair that night and washclothes so we could each have one. They only brought us 3 towels. So we requested additional towels and some washclothes again. This time they brought us 2 more towels and told us they didn't have any washclothes available. The breakfast was good and the pool was clean. Rooms were clean and the beds were comfortable.

8

Tony

4 giu 2025

·

Soggiorno di 1 notte

Looks like a hotel from the 70’s as far as decor- need an update. And area outside is a little sketchy.

10

Buff

4 ago 2025

·

Soggiorno di 1 notte

Our stay at Sonesta ES in Downtown S.A. was excellent. This is the best hotel we have ever stayed in at this price, by far. Hot breakfast included. We will recommend this hotel to all of our friends and family. the remodel is super nice and it's only a 5 minute walk to the Alamo and just a couple of more minutes to the River walk. We will be back for sure!!!

8

Michael

12 mag 2025

·

Soggiorno di 2 notti

A convenient, no frills, affordable hotel within easy walking distance to the Riverwalk and the Alamo

10

Mario

5 ott 2025

·

Soggiorno di 2 notti

Place was perfect no complaints here. Close to everything.

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Ristorazione

La colazione gratuita è comoda e generalmente apprezzata per la varietà. Può essere affollata con orari di chiusura anticipati, ricariche lente e una qualità non sempre uniforme.

Recensioni degli ospiti correlate

10

Amy

12 ago 2025

·

Soggiorno di 2 notti

Great breakfast option. Great location. Friendly staff. Very helpful. Clean environment

6

Steve M.

30 ago 2025

·

Soggiorno di 1 notte

Overall OK. Crowded but good. Arrived at 2:00 PM and made to wait until exactly 4:00 PM to check in, no exceptions! However, for a $35 fee they could bend the rules and check you in early! Breakfast was Ok if you like powdered eggs, meatless sausage, and mess everywhere. Only thing worthwhile was toast you made yourself and coffee. Completely understaffed! Parking was $40 nite.

8

Raylon

2 ott 2025

·

Soggiorno di 2 notti

You need to be recycling. We were missing wash cloths, which they provided after we called them. There was only one fork in the room, no dishwashing soap or sponge for doing dishes. The ice machine was turned off so if staying for just a night you had no ice. The hours for eating breakfast should be longer.

8

Ricardo

28 ago 2025

·

Soggiorno di 4 notti

it is good, but it should really be clarify that housekeeping is not daily. the breakfast is aweful

10

Kenny

22 ott 2025

·

Soggiorno di 1 notte

The beds were extremely comfortable and that deserves to be mentioned first. We loved the two bedroom suite! Having a living room to visit and recap the day before a perfect night's sleep was wonderful. The staff was friendly and helpful. The breakfast was large and delicious with a great variety and service. If I visit San Antonio again, I will book here!

10

Remedios

8 dic 2024

·

Soggiorno di 1 notte

Very spacious and comfortable with all the amenities of a small home! The free breakfast can be improved. The oatmeal was cold. The sausage was a little tough and cold. In other words the hot entrees must be hot.

8

Shannon

18 nov 2025

·

Soggiorno di 1 notte

Nice breakfast, very updated and clean.

4

saugat

10 feb 2025

·

Soggiorno di 1 notte

Didn’t refill the breakfast as I was waiting for oatmeal. They said sorry it is finished. I was there before 1 hr . So, I was disappointed.

8

Pat

25 set 2025

·

Soggiorno di 4 notti

The room was cleaned only when a guest asked for it. I never knew that until the day before we left. We were there only 4 nights so we never asked for it. Check in was at 4 pm and not one minute before. Breakfast was typical as most hotels offer but nothing fancy. Very convenient to Alamo, mall and Riverwalk. Parking via Valet only $40 plus tax daily. The parking staff were very friendly and fast.

10

KATHARINE R

24 nov 2025

·

Soggiorno di 1 notte

The room was clean, the staff was very helpful and made great suggestions on places to visit and offered an umbrella to borrow for our morning walk to the Riverwalk. Breakfast was also really good, lots of options and very well managed by the staff.

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Mese	Prezzo medio
gennaio	86 USD
febbraio	127 USD
marzo	125 USD
aprile	115 USD
maggio	91 USD
giugno	95 USD
luglio	96 USD
agosto	83 USD
settembre	105 USD
ottobre	108 USD
novembre	86 USD
dicembre	103 USD

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $167
18 $87	19 $86	20 $89	21 $90	22 $95	23 $206	24
25 $89	26 $102	27 $102	28 $102	29 $102	30 $137	31 $164

dom	lun	mar	mer	gio	ven	sab
1	2	3	4 $137	5 $178	6 $137	7 $137
8 $103	9 $116	10 $137	11	12 $109	13 $135	14 $130
15 $86	16 $83	17 $83	18 $83	19 $95	20 $109	21 $110
22 $83	23 $83	24 $83	25 $89	26 $102	27 $130	28 $103
29 $83	30 $83

Sonesta ES Suites San Antonio Downtown Alamo Plaza

Prezzi per Sonesta ES Suites San Antonio Downtown Alamo Plaza

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Informazioni su questa struttura

Posizione

Opzioni camera

Suite, 1 letto queen con divano letto, accessibile ai disabili (Mobility Tub One Bedroom)

Camera, 1 letto queen con divano letto, accessibile ai disabili (Hearing)

Suite, 1 letto queen con divano letto, accessibile ai disabili (Mobility Roll in Shower One Bedroom)

Camera, 1 letto queen con divano letto, accessibile ai disabili (Mobility Roll in Shower)

Camera Deluxe, 1 letto queen con divano letto (Studio)

Suite Superior, 1 letto queen con divano letto (One Bedroom)

Camera, 1 letto queen con divano letto, accessibile ai disabili (Mobility Tub)

Camera Deluxe, letti multipli (Studio)

Suite, letti multipli, accessibile ai disabili (Mobility Tub Two Bedrooms)

Suite, letti multipli (Two Bedroom)

Suite, 1 letto queen con divano letto, accessibile ai disabili (Hearing One Bedroom)

Suite, letti multipli, accessibile ai disabili (Mobility Roll in Shower Two Bedrooms)

Camera, 1 letto queen con divano letto, accessibile ai disabili (Mobility/Hearing Tub)

Recensioni degli ospiti su Sonesta ES Suites San Antonio Downtown Alamo Plaza

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Cosa pensano gli ospiti

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Istruzioni per il check-in

Cauzione

Informazioni utili

Servizi extra

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