Home Suites Hill Country

The staff at the front desk were very rude. There's trash all around the property trash that has been there since the first time I stayed there 9 months ago the pool is okay except it's short about a foot of water the dumpster is right next to the pool and the TVs never work oh and also there's rust coming through the faucets the shower faucet and the sink

Great comfortable place, affordable, and they even have snacks, and drinks in the office. Pool is very nice as well, and you're right next to the rim shopping center, and la cantera mall. Megan at the front office was very polite and friendly.

As a person that relays on a wheelchair for mobility there's no wheelchair access to the lobby during the night there's only steps no ramp, that day I requested an accessible room for me and my children 2 bed room (I arranged reservations ahead of time)there were none, and after arguing with the person in charge at that time we ended up getting 2 separate rooms after waiting for over an hour and a half.

This property’s location was misleading to the quality. It was disgusting and the rooms were in terrible shape. I’m pretty sure we got bit by bugs in the room. It had an overpowering smell of bleach yet was so dirty inside. The noise level was unreal. The parking was a mess. The room couldn’t hold a consistent temperature. All in all I felt I wasted every cent there. Didn’t even sleep more than an hour. 0/10. Never again.

One handicap parking, uphill walkways and parking. Not handicap friendly at all.

Small roaches were everywhere in the restroom, sink area and some in the sleeping area. Gross!!! We had to sleep with all the lights on so we can see what was on the floor and because they seem to hide with the light on. Our door also did not close properly and the lock would latch. This Inn was packed so they seem to be making money to help keep up the the place. I’m sure the managers and owner don’t like sleeping where there’s roaches crawling everywhere.

This property is in a nice area and has a lot of potential, but there’s been little to no upkeep. The blanket had visible stains, and the only pillows provided were small, worn-out sofa throw pillows. When we first walked in, there was a roach, and the sinks were filthy. The water pressure was terrible—it barely trickled out even with the faucet turned all the way on. The bed itself was actually comfortable, but I still used my own towels to lay on top due to concerns about cleanliness. I didn’t get a chance to take photos because I was in a hurry, but I wish I had—just so others could see the condition of the place. Also, be warned: the 10/10 reviews are highly questionable. Most are just two-word comments full of misspellings, likely left by the property owner or staff to boost ratings. Don’t be fooled by them. With some real cleaning and upkeep, this place could be great. But as it stands, I wouldn’t stay here again.

When we got to our room it clearly hadn’t been cleaned, didn’t have a trash can, the sheets and comforter had several holes in them. When we reached out to the front desk about it they said there was nothing they could do. We also had to bring our dirty linen to the front desk at check out. No accessibility for non-able bodies. Don’t stay here

For the price, this was a really nice inn. Decent size room, king size bed, a microwave, and a mini fridge. It was surprisingly very clean and the best thing, for me at least, no bugs.

Dirt, dust, dirty, roaches, mold, smelled bad.

This place was okay but I had to wait 20-25 minutes in line to check in. They wouldn’t give us 4 towels for us to shower with, we had to trade out 2 wet for 2 dry. The box springs were dirty on both beds, the walls were dirty. There was a bug in the tub and no breakfast. Just booked because it was cheap.

The property was a convenient location and was reasonably priced It was quiet. I did not like the $20 deposit. That made no sense to me. What is $20 deposit going to cover for damages? When we got in the room it smelled like bug spray. The hardwood floors needed to be mopped. My feet got very dirty walking around the room.

Hotel was dirty in general. Bags of trash by the stairs, there were roaches in the room. I will never be back 👎

Flies and roaches in room.

I have no idea where to start. These guys that run this place are very unprofessional. I do appreciate how I was able to check in until 3:00am as my flight came in around midnight, but that truly was the only thing I appreciated about this hotel. I was then told that my room wasn’t going to have hot water until the next morning… that was a lie, I didn’t have hot water in my shower at all. Had to take a cold shower. I was given 1 key card and when I opened the door I was just happy to finally be there so what I was seeing didn’t bother me until I really settled in. The room was just run down and dirty. The floor was disgusting!!! They didn’t sweep nor mop the floor and everything stuck to my socks, I was disgusted. I refused to walk barefoot in there, they didn’t even sweep… The bathroom was pretty gross as well, especially behind the toilet. There were bugs on the towels they gave. The pillow cases were dirty. Many of the outlets were broken, nor did I see a smoke detector. There was an outlet behind the bed and when I tried to plug it in, that’s when I saw everything. The mattress was absolutely disgusting!!!!! Just awful. My tv remote stopped working the 1st night. I have pictures I wish I could post but I don’t have an option to. Do not stay here.

The hotel is next to the interstate and the room was very noisy. The room had some sort of fruit flies mainly in bathroom area. It had a faint smell of rotten garbage, It was so seedy all we could stand was one sleepless night. We had 2 days reserved but checked out after one night, even though we didn’t get a refund

Here is a few personal things I liked...Loved that it didn't have carpet in the floor that is a plus for someone that travels with pets the room feels fresh without carpet. It might be weird to some but the pressure the toilet has is awesome, the restroom itself is just a bit small but overall the room is very spacious.

It's a very rundown place. It's very noisy, doesn't even have a hair dryer, no coffeemaker,stained towels. Down to the bare minimum. I will never be staying there again.

Stayed at this hotel recently. It was comfortable and affordable, but the place felt a bit shabby and could use some updates.

The hotel is good for the price is not 5 five start hotel, but the room that they give me have a fridge microwave included which in my case was a plus. I will recommend this hotel special if you are in a business trip.

Clean spacious room. Convenient location

For the price, this was a really nice inn. Decent size room, king size bed, a microwave, and a mini fridge. It was surprisingly very clean and the best thing, for me at least, no bugs.

It’s a bare minimum hotel. One hand towel and one washcloth for two people. King size bed with small square pillows. You can’t lay on them without your head falling off the pillow and I am a small person. Never seen these kind of sleeping pillows. Weird! I had to ask for regular size pillows.

The room was not ready when we got in. We had to go ask for towels and toilet paper. The bed was so uncomfortable. And although it’s not the hotel’s issue, we Gad rude neighbors both above us and next to us, walls so thin you can hear everything.

The bed was a joke it was a mattress on top of a square box . The mattress would sink in Maybe if they would have had a real box spring under the mattress it might have been better The towels were a joke they were small and thin The remote to the tv was not working

It was okay. It was for a small trip , so it was convenient to stay . The staff was friendly and helped when I had issue with a TV they moved me to a room where the TV work so I appreciate that . So if you are looking for a good stay look at Hillview Inn

They tried to keep my deposit for nothing

Morning front desk lady rude and mean and kept my deposit for using a towel on my car and banned me from renting there AGDIN because I used a towel a little washcloth

Staff is lady on am shift real mean and rude and lies and said I can't stay here no more and kept my deposit

Great comfortable place, affordable, and they even have snacks, and drinks in the office. Pool is very nice as well, and you're right next to the rim shopping center, and la cantera mall. Megan at the front office was very polite and friendly.

Nicest family that runs that place. Extremely Clean and they go out of there way to accommodate you

The room wasn't ready at check in but they made it ready while i waited. It was a busy weekend with hotels booking for the final four so I wasn't too upset about it. The beds were surprisingly comfortable. The price was great and i would say the place was better than other places in similar price ranges.

The HillView Inn did not meet my expectations. I had read previous reviews and knew it was an economic stay but with the front desk giving me a key to an occupied room and then disappearing for 30 minutes. Had multiple guests waiting in lobby. Water shutting off mid shower on my wife was another hiccup. I wouldn’t recommend and won’t be staying here again

Nice stay for a day. Great Staff! For the price, you can't go wrong.

I was traveling many miles that day. I booked the room in advance. It was very late when I arrived. The rude person at the front desk told me they had forfeited my room as a no-show just 15 mins prior to my arrival! Even though I was right there and wouldn’t refund my money. They charged my credit card and wouldn’t let me stay in the room. I had to sleep in my car after spending all day in it traveling. I called the next day to speak to their manager. He said there were no charges only to find out with my credit card bill they had charged me. I disputed the charges with my credit card company Don’t stay here don’t book here. They are ripoffs and they’re very rude.

The hotel is next to the interstate and the room was very noisy. The room had some sort of fruit flies mainly in bathroom area. It had a faint smell of rotten garbage, It was so seedy all we could stand was one sleepless night. We had 2 days reserved but checked out after one night, even though we didn’t get a refund

I didn’t even enter the room. There were people loitering around. It was really sketchy.

Old, smelly and a lot shady looking people, the area is great but the property is not good

Clean spacious room. Convenient location

Great comfortable place, affordable, and they even have snacks, and drinks in the office. Pool is very nice as well, and you're right next to the rim shopping center, and la cantera mall. Megan at the front office was very polite and friendly.

It’s located to the shopping area. Affordable hotel.

It was a nice stay, had no issues, everything was close by, stores, restaurants and 6 flags. If youre high maintenance this hotel is not for you! But if you dont mind, then the stay will be decent! $20 deposit is required though something they dont tell you til you get there!

Quick acces from the road comfortable bed

The property was a convenient location and was reasonably priced It was quiet. I did not like the $20 deposit. That made no sense to me. What is $20 deposit going to cover for damages? When we got in the room it smelled like bug spray. The hardwood floors needed to be mopped. My feet got very dirty walking around the room.

The hotel was a great value for price and location

it will be wonderful if the hotel includes american breakfast

Great comfortable place, affordable, and they even have snacks, and drinks in the office. Pool is very nice as well, and you're right next to the rim shopping center, and la cantera mall. Megan at the front office was very polite and friendly.

This place was okay but I had to wait 20-25 minutes in line to check in. They wouldn’t give us 4 towels for us to shower with, we had to trade out 2 wet for 2 dry. The box springs were dirty on both beds, the walls were dirty. There was a bug in the tub and no breakfast. Just booked because it was cheap.