The Woodlands Resort, Curio Collection by Hilton
US$ 201
/ noite
Média para novembro
Preços para The Woodlands Resort, Curio Collection by Hilton
Selecione datas para ver preços e disponibilidade
US$ 201
/ noite
Média para novembro
Média de preços por mês
Em The Woodlands Resort, Curio Collection by Hilton, a diária custa em média US$ 180 no mês mais barato (dezembro) e US$ 262 no mês mais caro (abril), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 186 |
| fevereiro | US$ 207 |
| março | US$ 220 |
| abril | US$ 262 |
| maio | US$ 243 |
| junho | US$ 241 |
| julho | US$ 221 |
| agosto | US$ 185 |
| setembro | US$ 210 |
| outubro | US$ 210 |
| novembro | US$ 201 |
| dezembro | US$ 180 |
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nov. · US$ 201
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Mais caro: abril (aprox. US$ 262)
Mais barato: dezembro (aprox. US$ 180)
Sobre esta propriedade
Pratique seu swing no campo de golfe ou relaxe em uma das 2 piscinas externas. Este resort oferece comodidades como Wi-Fi de cortesia, serviços de concierge e sala de jogos.
Comodidades
Pratique seu swing no campo de golfe ou relaxe em uma das 2 piscinas externas. Este resort oferece comodidades como Wi-Fi de cortesia, serviços de concierge e sala de jogos.
Comodidades
As comodidades presentes incluem um business center, jornais de cortesia no saguão e serviço de lavanderia e lavagem a seco. Resort oferece instalações para eventos, como um centro de conferências e 33 salas de reunião. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.
Jantar
Saboreie pratos da culinária americana no Back Table, um dos 4 restaurantes neste resort, ou hospede-se no local e aproveite o serviço de quarto (horário limitado). Relaxe com uma bebida refrescante em um bar ao lado da piscina ou em um dos 3 bares/lounges. Um café da manhã (buffet) é servido durante a semana, entre 7h e 11h, e nos fins de semana, entre 7h e 13h, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 402 quartos com geladeiras e TVs de tela plana. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais digitais para a sua diversão. Banheiro privativo com chuveiro/banheira combinados apresenta produtos de toalete de grife e secadores de cabelo. As comodidades incluem telefones, além de cofres e escrivaninhas.
Localização
Em The Woodlands (na área de Panther Creek), The Woodlands Resort, Curio Collection by Hilton está a 5 minutos de carro de Market Street e de Cynthia Woods Mitchell Pavilion. Este resort para famílias fica a 3,7 km de Woodlands Mall e a 3,9 km de Hughes Landing.
Lugares próximos
The Woodlands Golf Resort(0.1 milhas)
Lake Woodlands(1.4 milhas)
Market Street(1.9 milhas)
Cynthia Woods Mitchell Pavilion(2 milhas)
Cinemark The Woodlands(2.2 milhas)
Woodlands Mall(2.3 milhas)
Hughes Landing(2.3 milhas)
Avantis Healthcare(2.3 milhas)
Woodlands Art League(2.4 milhas)
Memorial Hermann(2.8 milhas)
Lucky Strike Woodlands(2.7 milhas)
Main Event Entertainment(3.4 milhas)
Woodlands Children Museum(3.5 milhas)
Emerus Emergency Hospital(3.9 milhas)
Woodforest Bank Stadium(4.1 milhas)
O aeroporto mais próximo para chegar a The Woodlands Resort, Curio Collection by Hilton fica em Aeroporto George Bush Intercontinental (IAH)(23.3 milhas)
Serviço de lavanderia
Elevador
Centro de negócios
Funcionários multilíngues
Cofre
Campo de golfe (nas instalações)
Localização
2301 North Millbend Drive, Panther Creek, The Woodlands, Texas, Estados Unidos
The Woodlands Golf Resort (0.1 milhas)
Lake Woodlands (1.4 milhas)
Market Street (1.9 milhas)
Cynthia Woods Mitchell Pavilion (2 milhas)
Cinemark The Woodlands (2.2 milhas)
Woodlands Mall (2.3 milhas)
Opções de quarto
5
Suíte, 1 quarto (George Mitchel)
Detalhes do quarto
1 Cama King
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Geladeira
4
Quarto, 2 camas Queen (Pool Walk Out)
Detalhes do quarto
2 Camas Queen
Acomoda 4
Ar condicionadoWi-Fi (gratuito)Geladeira
3
Quarto, 2 camas Queen, sacada
Detalhes do quarto
2 Camas Queen
Acomoda 4
VarandaAr condicionadoWi-Fi (gratuito)Geladeira
4
Quarto, 2 camas Queen, acessível (Roll-In Shower)
Detalhes do quarto
2 Camas Queen
Acomoda 4
Ar condicionadoWi-Fi (gratuito)Geladeira
3
Quarto, 1 cama King, acessível (Hearing)
Detalhes do quarto
1 Cama King
Acomoda 3
Ar condicionadoWi-Fi (gratuito)Geladeira
6
Suíte presidencial, 2 quartos
Detalhes do quarto
1 Cama King
e 2 Camas Queen
Acomoda 6
Ar condicionadoWi-Fi (gratuito)Geladeira
3
Quarto, 1 cama King, acessível (Mobility & Hearing, Roll In Shower)
Detalhes do quarto
1 Cama King
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Geladeira
8
Quarto, 1 cama King
Detalhes do quarto
1 Cama King
Acomoda 3
Ar condicionadoWi-Fi (gratuito)Geladeira
3
Suíte, 1 quarto (Adult Only Floor)
Detalhes do quarto
1 Cama King
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Geladeira
5
Suíte, 1 quarto, sacada
Detalhes do quarto
1 Cama King
Acomoda 3
VarandaAr condicionadoWi-Fi (gratuito)Geladeira
3
Quarto, 1 cama King, sacada (Adult Only Floor)
Detalhes do quarto
1 Cama King
Acomoda 2
VarandaAr condicionadoWi-Fi (gratuito)Geladeira
3
Quarto, 2 camas Queen, acessível, sacada (Hearing)
Detalhes do quarto
2 Camas Queen
Acomoda 4
VarandaAr condicionadoWi-Fi (gratuito)Geladeira
5
Quarto, 2 camas Queen
Detalhes do quarto
2 Camas Queen
Acomoda 4
Ar condicionadoWi-Fi (gratuito)Geladeira
4
Quarto, 1 cama King (Roll-In Shower)
Detalhes do quarto
1 Cama King
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Geladeira
2
Quarto, 2 camas Queen, acessível (Hearing)
Detalhes do quarto
2 Camas Queen
Acomoda 4
Ar condicionadoWi-Fi (gratuito)Geladeira
4
Suíte grand, 1 quarto
Detalhes do quarto
1 Cama King
Acomoda 3
Ar condicionadoWi-Fi (gratuito)Geladeira
5
Suíte presidencial, 1 quarto
Detalhes do quarto
1 Cama King
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Geladeira
4
Quarto, 1 cama King (Adult Only Floor)
Detalhes do quarto
1 Cama King
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Geladeira
4
Suíte executiva, 1 quarto
Detalhes do quarto
1 Cama King
Acomoda 4
Ar condicionadoWi-Fi (gratuito)Geladeira
3
Suíte luxo, 1 quarto
Detalhes do quarto
1 Cama King
Acomoda 3
Ar condicionadoWi-Fi (gratuito)Geladeira
4
Quarto, 1 cama King, acessível, sacada (Hearing)
Detalhes do quarto
1 Cama King
Acomoda 3
VarandaAr condicionadoWi-Fi (gratuito)Geladeira
3
Quarto, 2 camas Queen (Adult Only Floor)
Detalhes do quarto
2 Camas Queen
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Geladeira
4
Suíte estúdio, 1 cama King
Detalhes do quarto
1 Cama King
Acomoda 3
Ar condicionadoWi-Fi (gratuito)Geladeira
4
Suíte luxo, 1 cama King, acessível (Roll-In Shower)
Detalhes do quarto
1 Cama King
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Geladeira
4
Quarto, 1 cama King, banheira
Detalhes do quarto
1 Cama King
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Geladeira
3
Quarto, 1 cama King, sacada
Detalhes do quarto
1 Cama King
Acomoda 3
VarandaAr condicionadoWi-Fi (gratuito)Geladeira
5
Quarto, 1 cama King (Adult Only Floor/Roll-In Shower)
Detalhes do quarto
1 Cama King
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Geladeira
3
Quarto, 1 cama King (Hearing)
Detalhes do quarto
1 Cama King
Acomoda 3
Ar condicionadoWi-Fi (gratuito)Geladeira
5
Quarto, 1 cama King (Pool Walk Out)
Detalhes do quarto
1 Cama King
Acomoda 3
Ar condicionadoWi-Fi (gratuito)Geladeira
3
Suíte, 1 quarto, acessível (Hearing)
Detalhes do quarto
1 Cama King
Acomoda 3
Ar condicionadoWi-Fi (gratuito)Geladeira
4
Quarto, 1 cama King, acessível (Pool Walk Out/Roll-In Shower)
Detalhes do quarto
1 Cama King
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Geladeira
Avaliações dos hóspedes sobre The Woodlands Resort, Curio Collection by Hilton
8.4
Muito bom
Com base em 1.213 avaliações verificadas
Quem se hospeda aqui?
Negócios
17%
Casal
20%
Famílias
48%
Grupos
7%
Viajantes individuais
5%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
O Woodlands Resort, Curio Collection by Hilton atrai famílias com seu extenso complexo de piscinas, rio lento e ambiente arborizado, enquanto os comentários destacam a simpatia da equipe e quartos confortáveis e espaçosos, juntamente com falhas ocasionais no serviço, elementos datados e problemas ocasionais de limpeza ou manutenção.
Leia maisIsso foi útil?
Opinião dos hóspedes
O Woodlands Resort, Curio Collection by Hilton atrai famílias com seu extenso complexo de piscinas, rio lento e ambiente arborizado, enquanto os comentários destacam a simpatia da equipe e quartos confortáveis e espaçosos, juntamente com falhas ocasionais no serviço, elementos datados e problemas ocasionais de limpeza ou manutenção.
A propriedade espalhada oferece golfe e tênis e muito espaço para circular, mas o estacionamento pode ser distante e o fliperama ou as atividades no local às vezes parecem limitadas. Vários hóspedes relatam longos ou confusos check-ins, quartos não prontos e problemas com o ar condicionado ou ruído; outros notam decoração desatualizada e geladeiras fracas ou ausência de micro-ondas. As avaliações de alimentos e bebidas são mistas – muitos apreciam o café da manhã e o serviço à beira da piscina, mas horários, fechamentos, preços e opções vegetarianas desapontam alguns. No geral, é adequado para famílias que buscam um resort em meio à natureza com muitas atividades, desde que se sintam confortáveis com atrasos ocasionais no serviço e manutenção irregular.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
O complexo de piscinas com rio lento, escorregadores e piscinas aquecidas é o principal atrativo, além de golfe e tênis no local. Espere áreas lotadas, problemas ocasionais de manutenção/limpeza da piscina, fliperama limitado e estacionamento que pode ser uma longa caminhada.
Avaliações dos hóspedes relacionadas
8
Jana
21 de jun. de 2025
·
Hospedou-se por 4 noites
The property waterpark was very nice, but crowded. Room service was great. Pickleball courts were great and had ac. Parking was very crowded and a walk from the rooms. The room we stayed in was older and needed to be updated. The walls were paper thin and we could hear everything our neighbors were saying. The room location was great as we could walk out of our room to the waterpark. Check-in took a long time even though there were only two people in front of us. Area shopping and dining was a plus. Although we had a good time, we would not stay at this property again. We could get a day pass to the waterpark instead.
The property waterpark was very nice, but crowded. Room service was great. Pickleball courts were great and had ac. Parking was very crowded and a walk from the rooms. The room we stayed in was older and needed to be updated. The walls were paper thin and we could hear everything our neighbors were saying. The room location was great as we could walk out of our room to the waterpark. Check-in took a long time even though there were only two people in front of us. Area shopping and dining was a plus. Although we had a good time, we would not stay at this property again. We could get a day pass to the waterpark instead.
10
Christopher
21 de mai. de 2025
·
Hospedou-se por 2 noites
We had a very nice time , everything was great . The only thing I would suggest is , getting some of the pool slide areas resurfaced . The stairs are extremely slippery , we saw multiple kids slip in that area . They have wet floor signs but that does not help . The the small slide to get off the landing pool needs some of the coating that slippery floor has . The kids had a tough time sliding off of it.
We had a very nice time , everything was great . The only thing I would suggest is , getting some of the pool slide areas resurfaced . The stairs are extremely slippery , we saw multiple kids slip in that area . They have wet floor signs but that does not help . The the small slide to get off the landing pool needs some of the coating that slippery floor has . The kids had a tough time sliding off of it.
10
Luke
27 de out. de 2024
·
Great resort with amazing pool and amenities. We came for a concert at the Pavilion, which is close by along with lots of shopping and dining options. The drinks and food at the pool bar were amazing, we spent quite a bit of time enjoying the pool and lazy river. We ordered room service for breakfast which was quite good, but wasn't cheap after paying fees etc. We dined at the back table once which we thought was okay, but maybe we didn't get their main/best dish as we just had sandwhiches. The pool are was definitely the highlight, both enjoyable for adults with lots of lounge chairs and a full bar/restaurant, plus a lazy river and water slide for kids. Staff were friendly and welcoming. The resort wasn't busy it seemed (during the week), so we were upgraded rooms and had late check out. These accommodations were greatly ppreciated! Overall, no issues and had a great experience.
Great resort with amazing pool and amenities. We came for a concert at the Pavilion, which is close by along with lots of shopping and dining options. The drinks and food at the pool bar were amazing, we spent quite a bit of time enjoying the pool and lazy river. We ordered room service for breakfast which was quite good, but wasn't cheap after paying fees etc. We dined at the back table once which we thought was okay, but maybe we didn't get their main/best dish as we just had sandwhiches. The pool are was definitely the highlight, both enjoyable for adults with lots of lounge chairs and a full bar/restaurant, plus a lazy river and water slide for kids. Staff were friendly and welcoming. The resort wasn't busy it seemed (during the week), so we were upgraded rooms and had late check out. These accommodations were greatly ppreciated! Overall, no issues and had a great experience.
8
Jason R.
19 de jul. de 2025
·
Hospedou-se por 3 noites
Great pool area and lazy river
Great pool area and lazy river
10
Walter
15 de set. de 2024
·
Hospedou-se por 2 noites
Great getaway weekend. Good food. Great water park area.
Great getaway weekend. Good food. Great water park area.
6
Ivy
20 de out. de 2025
·
Hospedou-se por 2 noites
The water slide and lazy river are the best part
The water slide and lazy river are the best part
10
Barbara
23 de set. de 2024
·
Hospedou-se por 1 noite
Beautiful property I didn’t see a hot tub in the pool area
Beautiful property I didn’t see a hot tub in the pool area
10
Mindy
28 de jun. de 2025
·
Hospedou-se por 2 noites
I appreciated the waiters supplying food, ice cream, milkshakes and alcohol drinks all day which is billed to your room. Floating in the lazy river with a margarita while my kids were going down the slides was the best weekend I've had in a long time. I love how everything was inclusive and the bubble machine was a huge bonus!
I appreciated the waiters supplying food, ice cream, milkshakes and alcohol drinks all day which is billed to your room. Floating in the lazy river with a margarita while my kids were going down the slides was the best weekend I've had in a long time. I love how everything was inclusive and the bubble machine was a huge bonus!
10
Denis
5 de mar. de 2025
·
Hospedou-se por 2 noites
Beautiful property in a cool wooded area. Enjoyed pulling up to the front with a fragrant fire pit. Really made me feel like we were at an upscale woodsy lodge. All the grounds were very well manicured. Pool was clean and heated. Staff was very accommodating like the old Ritz customer service. Would recommend to any family member or friend.
Beautiful property in a cool wooded area. Enjoyed pulling up to the front with a fragrant fire pit. Really made me feel like we were at an upscale woodsy lodge. All the grounds were very well manicured. Pool was clean and heated. Staff was very accommodating like the old Ritz customer service. Would recommend to any family member or friend.
8
Maegen
6 de jul. de 2025
·
Hospedou-se por 2 noites
The parking was very inconvenient; however, it was free and they did provide valet service. The staff was very helpful and polite. I felt the dining options were very limited.
The parking was very inconvenient; however, it was free and they did provide valet service. The staff was very helpful and polite. I felt the dining options were very limited.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
O feedback é misto: muitos acharam os quartos e os jardins limpos, mas há relatos recorrentes de cabelo nos banheiros, odores mofados, pragas, piscinas/hidromassagens sujas ou turvas e serviços de limpeza inconsistentes.
Avaliações dos hóspedes relacionadas
4
Ashley
5 de abr. de 2025
·
Hospedou-se por 3 noites
Pretty grounds, but there were duck droppings everywhere you walked outside. There is somewhat of a walk to get back and forth to guest parking or anywhere really on the property. The check in staff was super friendly & helpful, but the housekeeping staff didn’t clean the room thoroughly and replace things like toilet paper when they came in to clean. Took hours to get replacement coffee items delivered to my room, which is supposed to be covered in the pricey resort fee. The room itself was incredibly outdated & the furniture was in awful condition. I got food poisoning from the hotel restaurant. This was by far one of the worst experiences I have ever had at a Hilton hotel. I would recommend you stay somewhere else if you are staying in The Woodlands.
Pretty grounds, but there were duck droppings everywhere you walked outside. There is somewhat of a walk to get back and forth to guest parking or anywhere really on the property. The check in staff was super friendly & helpful, but the housekeeping staff didn’t clean the room thoroughly and replace things like toilet paper when they came in to clean. Took hours to get replacement coffee items delivered to my room, which is supposed to be covered in the pricey resort fee. The room itself was incredibly outdated & the furniture was in awful condition. I got food poisoning from the hotel restaurant. This was by far one of the worst experiences I have ever had at a Hilton hotel. I would recommend you stay somewhere else if you are staying in The Woodlands.
6
Simona
20 de jun. de 2025
·
Hospedou-se por 6 noites
The room was very nice. Beautiful and spacious. The shower unfortunately had hair on the shower wall from a previous guest. The doors leading to entrances to the buildings have a badge reader. But the doors are always unlocked to the entrances. Makes me feel unsafe that anyone can come into the buildings at anytime. The restaurants mostly all close down early leaving only the one restaurant and the bar in the lobby open. But the restaurant had closed due to a private party. This should have been reserved then in your party rooms. Not close down the only restaurant that is open for dinner for a private event. The map that is handed When checking in had inaccurate not updated info. Also if you want info about the restaurants or property your always scanning a different QR code. Which is also not updated on all aspects. When trying to reach the restaurant for dinner by phone no one picks up. But if you use the open table for reservations per their QR code it will not allow you to book or have to wait for confirmation which never happens. When I went down to the restaurant they say they dont use it anymore and had it turned off. But again everything is done through the QR code. Otherwise the premises is beautiful dispite the dirty cushions on the outdoor lawn furniture. Someone must have said something because day 5 we noticed new cushions. Staff at the pool area only have to say was very polite and great. But not so much at the restaurant for dinner.
The room was very nice. Beautiful and spacious. The shower unfortunately had hair on the shower wall from a previous guest. The doors leading to entrances to the buildings have a badge reader. But the doors are always unlocked to the entrances. Makes me feel unsafe that anyone can come into the buildings at anytime. The restaurants mostly all close down early leaving only the one restaurant and the bar in the lobby open. But the restaurant had closed due to a private party. This should have been reserved then in your party rooms. Not close down the only restaurant that is open for dinner for a private event. The map that is handed When checking in had inaccurate not updated info. Also if you want info about the restaurants or property your always scanning a different QR code. Which is also not updated on all aspects. When trying to reach the restaurant for dinner by phone no one picks up. But if you use the open table for reservations per their QR code it will not allow you to book or have to wait for confirmation which never happens. When I went down to the restaurant they say they dont use it anymore and had it turned off. But again everything is done through the QR code. Otherwise the premises is beautiful dispite the dirty cushions on the outdoor lawn furniture. Someone must have said something because day 5 we noticed new cushions. Staff at the pool area only have to say was very polite and great. But not so much at the restaurant for dinner.
10
Candy
16 de ago. de 2025
·
Hospedou-se por 1 noite
Very good hotel. I suggest you check the cleaning of the bathrooms. there was hair on the bathroom floor of our room.
Very good hotel. I suggest you check the cleaning of the bathrooms. there was hair on the bathroom floor of our room.
8
Wanette
19 de jun. de 2024
·
Hospedou-se por 1 noite
Outside furniture was horrible. Dirty and needs to be either replaced or cleaned. Pool furniture had mold on the loungers.
Outside furniture was horrible. Dirty and needs to be either replaced or cleaned. Pool furniture had mold on the loungers.
6
LaShina
26 de jun. de 2024
·
Hospedou-se por 1 noite
Our stay was okay. The shower wasn’t clean properly and the room had a wet carpet smell. Overall the property is nice and we will stay again.
Our stay was okay. The shower wasn’t clean properly and the room had a wet carpet smell. Overall the property is nice and we will stay again.
4
Shane
30 de jun. de 2024
·
Hospedou-se por 1 noite
Musty smell upon entering our room. Come to find out through our own investigation we found the AC units for the room was leaking getting the carpet wet by the door. We also found trash and dead bugs on the floor of the room and in the bathroom. We complained to the front. They sent over room service and all they did was spray fabreeze on the floor. They also competed about 200$ off a 478$ night stay. It is kid friendly after the get to the age of 6 and reach a hight of 44 inches. Other than that i would not stay here again after that terrible experience.
Musty smell upon entering our room. Come to find out through our own investigation we found the AC units for the room was leaking getting the carpet wet by the door. We also found trash and dead bugs on the floor of the room and in the bathroom. We complained to the front. They sent over room service and all they did was spray fabreeze on the floor. They also competed about 200$ off a 478$ night stay. It is kid friendly after the get to the age of 6 and reach a hight of 44 inches. Other than that i would not stay here again after that terrible experience.
6
Melissa
15 de ago. de 2024
·
Hospedou-se por 1 noite
The room was lovely but there was poop on the toilet seat. We called down to ask them to come clean it. They came and cleaned the inside and didn’t clean the seat. So this concerns me that they don’t actually clean thoroughly.
The room was lovely but there was poop on the toilet seat. We called down to ask them to come clean it. They came and cleaned the inside and didn’t clean the seat. So this concerns me that they don’t actually clean thoroughly.
6
Melissa
26 de jul. de 2024
·
Hospedou-se por 2 noites
We had two rooms that were no where close to each other like we’d requested and were told no problem. The bleach smell in the pool and hot tub was horrible. Our skin was burning after getting out and two of the four peoples swimsuits were ruined. This was my first time going to TWR and I’m not sure I’d go back. There was also lots of leaves and things in the lazy river and pool. The rooms were great and so was the staff.
We had two rooms that were no where close to each other like we’d requested and were told no problem. The bleach smell in the pool and hot tub was horrible. Our skin was burning after getting out and two of the four peoples swimsuits were ruined. This was my first time going to TWR and I’m not sure I’d go back. There was also lots of leaves and things in the lazy river and pool. The rooms were great and so was the staff.
4
Mercedes
4 de jun. de 2025
·
Hospedou-se por 2 noites
Pool looked real hazy not a resort that I’m use to seen too much money for a 2 night
Pool looked real hazy not a resort that I’m use to seen too much money for a 2 night
2
Deloris
8 de abr. de 2025
·
Hospedou-se por 1 noite
The hot tub was so dirty couldn't even use it my first day. So I made a complaint to manager. They closed it and I was told it would be cleaned. Went out the next day got in the hot tub, it still was dirty. So I went to front desk to let them know. Manager said she didn't want to talk to me. I said mama I'm only trying to let you know the hot tub is still not cleaned and that it's not safe for others to get in it. She is very rude and should not be a manager .
The hot tub was so dirty couldn't even use it my first day. So I made a complaint to manager. They closed it and I was told it would be cleaned. Went out the next day got in the hot tub, it still was dirty. So I went to front desk to let them know. Manager said she didn't want to talk to me. I said mama I'm only trying to let you know the hot tub is still not cleaned and that it's not safe for others to get in it. She is very rude and should not be a manager .
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos e confortáveis, alguns com vistas agradáveis, mas vários parecem datados e sofrem com problemas de ar condicionado ou ruído; as mini-geladeiras podem ser fracas e os micro-ondas geralmente não estão disponíveis.
Avaliações dos hóspedes relacionadas
4
Hana
2 de ago. de 2025
·
Hospedou-se por 1 noite
The experience did not meet the expectations for a 4-star hotel and fell short of the reputation. While the lazy river and water park were enjoyable, the rooms were outdated and had a musty odor. There weren’t many food options for people who are vegetarian or have dietary restrictions. Booking directly is advisable; our reservation through Expedia for a double bed with balcony resulted in a room near the entrance with no balcony. Although we initially overlooked this, the situation worsened when the room temperature rose significantly during the night, making it uncomfortable. Despite being told there were no available double rooms, we found availability online, but the only solution offered was a rollaway bed. We chose to check out early due to these issues. It’s clear that a 4-star Hilton should be better equipped for such situations, possibly with portable AC units. While the staff was courteous, they became defensive when asked for a statement for Expedia. Overall, the stay was unsatisfactory, and we are unlikely to return.
The experience did not meet the expectations for a 4-star hotel and fell short of the reputation. While the lazy river and water park were enjoyable, the rooms were outdated and had a musty odor. There weren’t many food options for people who are vegetarian or have dietary restrictions. Booking directly is advisable; our reservation through Expedia for a double bed with balcony resulted in a room near the entrance with no balcony. Although we initially overlooked this, the situation worsened when the room temperature rose significantly during the night, making it uncomfortable. Despite being told there were no available double rooms, we found availability online, but the only solution offered was a rollaway bed. We chose to check out early due to these issues. It’s clear that a 4-star Hilton should be better equipped for such situations, possibly with portable AC units. While the staff was courteous, they became defensive when asked for a statement for Expedia. Overall, the stay was unsatisfactory, and we are unlikely to return.
8
Jana
21 de jun. de 2025
·
Hospedou-se por 4 noites
The property waterpark was very nice, but crowded. Room service was great. Pickleball courts were great and had ac. Parking was very crowded and a walk from the rooms. The room we stayed in was older and needed to be updated. The walls were paper thin and we could hear everything our neighbors were saying. The room location was great as we could walk out of our room to the waterpark. Check-in took a long time even though there were only two people in front of us. Area shopping and dining was a plus. Although we had a good time, we would not stay at this property again. We could get a day pass to the waterpark instead.
The property waterpark was very nice, but crowded. Room service was great. Pickleball courts were great and had ac. Parking was very crowded and a walk from the rooms. The room we stayed in was older and needed to be updated. The walls were paper thin and we could hear everything our neighbors were saying. The room location was great as we could walk out of our room to the waterpark. Check-in took a long time even though there were only two people in front of us. Area shopping and dining was a plus. Although we had a good time, we would not stay at this property again. We could get a day pass to the waterpark instead.
6
Donald
11 de jul. de 2025
·
Hospedou-se por 4 noites
No microwave available on the property . Not all electrical outlets worked unless the entrance light was on . This didn’t allow me and especially the kids to have fully charged iPads.
No microwave available on the property . Not all electrical outlets worked unless the entrance light was on . This didn’t allow me and especially the kids to have fully charged iPads.
10
Karen
1 de set. de 2025
·
Hospedou-se por 2 noites
an excellent and beautiful place The room was very comfortable and clean. The beds were very comfortable. The whole place was beautiful.
an excellent and beautiful place The room was very comfortable and clean. The beds were very comfortable. The whole place was beautiful.
10
Ifueko
12 de jun. de 2024
·
Hospedou-se por 2 noites
There was a roach on the wall and the air conditioner was not great .
There was a roach on the wall and the air conditioner was not great .
4
EMILY
8 de jun. de 2025
·
Hospedou-se por 1 noite
They don't warn you about the parking situation and then try to pass it off as ok that they throw a neon green sticker on your window because they hand you a property map at check in. Noise level was ridiculous with kids running up and down the halls, screaming. The bed and pilows were hard as a rock. The bartender was a mouthy, dead faced, not good at her job girl, but she had pretty pink hair. I should have done better research before booking here as we only needed a one night stay for coming into town for a show. Place is so ridiculously over priced. Big thumbs down, overall.
They don't warn you about the parking situation and then try to pass it off as ok that they throw a neon green sticker on your window because they hand you a property map at check in. Noise level was ridiculous with kids running up and down the halls, screaming. The bed and pilows were hard as a rock. The bartender was a mouthy, dead faced, not good at her job girl, but she had pretty pink hair. I should have done better research before booking here as we only needed a one night stay for coming into town for a show. Place is so ridiculously over priced. Big thumbs down, overall.
6
Sederick
13 de jul. de 2025
·
Hospedou-se por 2 noites
Trip was great until the a/c went out in the middle of the night. Room got up to 80 degrees which forced us to check out several hours early than we hoped to. Other than that we enjoyed it.
Trip was great until the a/c went out in the middle of the night. Room got up to 80 degrees which forced us to check out several hours early than we hoped to. Other than that we enjoyed it.
6
Veronica
7 de jul. de 2025
·
Hospedou-se por 2 noites
I love the amenities.The rooms were spacious but the A/C wasn’t cooling properly.I had to call front desk about A/C as well as the TV not working
I love the amenities.The rooms were spacious but the A/C wasn’t cooling properly.I had to call front desk about A/C as well as the TV not working
10
David Allen
27 de fev. de 2024
·
Hospedou-se por 3 noites
Loved our stay here! The property was so clean, the front desk staff was helpful and all our requests were answered promptly. We had an issue with the ac vent being in the closet of our room and the closet had an automatic light so to have air in the room the door to the closet had to be open with the light on (this was very odd) so we chatted with the front desk and the second night we were moved to a pool walkout and it was amazing! Even though it is the off season we had a great time in the pools and lazy river. Even the valets were pleasant and greeted us with smiles every time we walked by. Definitely recommend and will be back.
Loved our stay here! The property was so clean, the front desk staff was helpful and all our requests were answered promptly. We had an issue with the ac vent being in the closet of our room and the closet had an automatic light so to have air in the room the door to the closet had to be open with the light on (this was very odd) so we chatted with the front desk and the second night we were moved to a pool walkout and it was amazing! Even though it is the off season we had a great time in the pools and lazy river. Even the valets were pleasant and greeted us with smiles every time we walked by. Definitely recommend and will be back.
2
Judy
31 de jul. de 2024
·
Hospedou-se por 2 noites
The room was in a terrible condition and outdated. When I asked to be moved, I was told that there were no available rooms.
The room was in a terrible condition and outdated. When I asked to be moved, I was told that there were no available rooms.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço varia de funcionários muito simpáticos, equipes atenciosas nas piscinas e manobristas de destaque a check-ins longos ou confusos, quartos não prontos, problemas com contas e resposta irregular nos bares ou serviço de quarto.
Avaliações dos hóspedes relacionadas
8
Aba
18 de nov. de 2025
·
Hospedou-se por 2 noites
Room service not good. Hotel was comfortable and lovely front desk service. Resort photos I line didn’t quite look like what we experienced.
Room service not good. Hotel was comfortable and lovely front desk service. Resort photos I line didn’t quite look like what we experienced.
10
Ewa
22 de ago. de 2024
·
Hospedou-se por 2 noites
Overall hotel facilities are impressive with amazing pool and lazy river and poolside bar/restaurant. True resort like feeling, restaurant and coffee counter onsite, games room, access to golf course and extensive path of connected buildings, gorgeous outdoor landscaping. Check-in was a bit confusing, not much of the reception/front desk area, nowhere to leave the car, valet service moved it right away. Self parking area is a bit far if you need to get stuff in and out of the car. Overall staff was not very friendly or super helpful, lady at the lobby lounge kept ignoring us and eventually we did not get our $16USD/glass drinks at all. Nighttime front desk staff seemed annoyed with guests and their questions, no map of the facility or explanation what is available. Waiter in the restaurant seemed to have a short temper as well, girls at the coffee counter were visibly upset about anyone actually coming in get something ?? Our Room was great, modern layout, clean, great bathroom, balcony overseeing the golf course, had a small wine fridge/cooler and small coffee maker (no microwave!). Would stay there again but for this price would be nice to have better service.
Overall hotel facilities are impressive with amazing pool and lazy river and poolside bar/restaurant. True resort like feeling, restaurant and coffee counter onsite, games room, access to golf course and extensive path of connected buildings, gorgeous outdoor landscaping. Check-in was a bit confusing, not much of the reception/front desk area, nowhere to leave the car, valet service moved it right away. Self parking area is a bit far if you need to get stuff in and out of the car. Overall staff was not very friendly or super helpful, lady at the lobby lounge kept ignoring us and eventually we did not get our $16USD/glass drinks at all. Nighttime front desk staff seemed annoyed with guests and their questions, no map of the facility or explanation what is available. Waiter in the restaurant seemed to have a short temper as well, girls at the coffee counter were visibly upset about anyone actually coming in get something ?? Our Room was great, modern layout, clean, great bathroom, balcony overseeing the golf course, had a small wine fridge/cooler and small coffee maker (no microwave!). Would stay there again but for this price would be nice to have better service.
10
Tammara
17 de jun. de 2025
·
Hospedou-se por 5 noites
If there was something above excellent for our checking in and out i would have selected that ! The person checking us out was a female, which i didnt catch her name will be forever in my memories!!! The staff for building 5, deserves a raise!!!! Everyone was soooooo polite, friendly, i even cried saying goodbye to them!!!
If there was something above excellent for our checking in and out i would have selected that ! The person checking us out was a female, which i didnt catch her name will be forever in my memories!!! The staff for building 5, deserves a raise!!!! Everyone was soooooo polite, friendly, i even cried saying goodbye to them!!!
10
Riley
21 de jul. de 2023
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Hospedou-se por 2 noites
Most of the stay was pretty solid. Everything we wanted to do was within walking distance and that was awesome! We had two issues the entire weekend which was awesome. One with room service, they forgot our drinks one night and the next morning they forgot syrup for the pancakes. Second thing was the pool was definitely short staffed. Our waitress was very nice and she did a great job but the amount of people she was taking care of was not good for her of the customers. We did have to wait for drinks for a while. She was giving it her all though. Not her fault. Just needed some help. Overall I rate our stay a 10/10 and will definitely be back to get back in the pool and to play come more golf!! Courses were excellent.
Most of the stay was pretty solid. Everything we wanted to do was within walking distance and that was awesome! We had two issues the entire weekend which was awesome. One with room service, they forgot our drinks one night and the next morning they forgot syrup for the pancakes. Second thing was the pool was definitely short staffed. Our waitress was very nice and she did a great job but the amount of people she was taking care of was not good for her of the customers. We did have to wait for drinks for a while. She was giving it her all though. Not her fault. Just needed some help. Overall I rate our stay a 10/10 and will definitely be back to get back in the pool and to play come more golf!! Courses were excellent.
8
Jacqueline
14 de ago. de 2025
·
Hospedou-se por 2 noites
This was my 2nd time staying at this resort, however, this timeI made into a family affair. All of the staff except for one individual (waitress that worked at the pool bar), was rude. She gave my mom the side eye as we walked to the pool after she told the waitress that she had brought my mom the wrong drink. Our room was incredibly hot upon arrival, even the hallways were scorching. The issue was fixed right away, however, it’s something that the staff should’ve looked into as soon as there was an issue with it (maintenance told us we were the only ones who reported it). We chose this resort so my family would experience it due to my previous experience, but I don’t think we’ll return for a 3rd stay. We’ll seek a different resort w/a lazy river and various pools.
This was my 2nd time staying at this resort, however, this timeI made into a family affair. All of the staff except for one individual (waitress that worked at the pool bar), was rude. She gave my mom the side eye as we walked to the pool after she told the waitress that she had brought my mom the wrong drink. Our room was incredibly hot upon arrival, even the hallways were scorching. The issue was fixed right away, however, it’s something that the staff should’ve looked into as soon as there was an issue with it (maintenance told us we were the only ones who reported it). We chose this resort so my family would experience it due to my previous experience, but I don’t think we’ll return for a 3rd stay. We’ll seek a different resort w/a lazy river and various pools.
6
Humaid
13 de out. de 2025
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Hospedou-se por 1 noite
Check-in was not straight forward even though we Check-in online. The room was not ready at 4:30 PM. Had to take another room with no view. There was a cockroach at the shower.
Check-in was not straight forward even though we Check-in online. The room was not ready at 4:30 PM. Had to take another room with no view. There was a cockroach at the shower.
10
Judy
21 de jul. de 2025
·
Hospedou-se por 8 noites
Tristan, in the Valet department, was, in a word, phenomenal … personable, professional, courteous … I can’t say enough great things about him !!!
Tristan, in the Valet department, was, in a word, phenomenal … personable, professional, courteous … I can’t say enough great things about him !!!
10
Walter
13 de abr. de 2025
·
Hospedou-se por 1 noite
Staff is always attentive and professional. Facilities always immaculate. Rooms are large and beds are comfortable. Good eating options. Not our first trip and definitely won’t be our last.
Staff is always attentive and professional. Facilities always immaculate. Rooms are large and beds are comfortable. Good eating options. Not our first trip and definitely won’t be our last.
4
Jason
17 de mar. de 2025
·
Hospedou-se por 2 noites
The front end service lacked urgency. We never received a call like they said we were going to when room was ready. My wife has a disability and with having to take medication, needing rest after traveling, waitimg until after 5pm for a room to be ready (over 3 hours after we arrived) is unacceptable. Your bellman and outside service team needs addressed. A lot of standing around chatting with each other, AirPods in their ears while in front of guests - really? We needed help with luggage to store while we were waiting for the room to come available and we were directed to the lot in front of the hotel and was told someone would come and get us but nobody came. The Front Desk Staff and Bellmen, need to watch your food and beverage team as the Breakfast and Service from that group was fantastic. They were greeting guests, hustling to each table, making for a smooth dining experience. We are Marriott BonVoy Members and thought we would try a Hilton Property, possibly changing Loyalty Programs. After this stay, we will not be changing. We’ve never had to pay for extras such as S’mores as they are typically part of the Resort Fee and then the service we received from the Front Desk and Bell Staff was very disappointing and not expected. Had huge expectations and was very excited to stay at this property but those expectations were definitely not met and we felt robbed that we did not stay at a Marriott Property.
The front end service lacked urgency. We never received a call like they said we were going to when room was ready. My wife has a disability and with having to take medication, needing rest after traveling, waitimg until after 5pm for a room to be ready (over 3 hours after we arrived) is unacceptable. Your bellman and outside service team needs addressed. A lot of standing around chatting with each other, AirPods in their ears while in front of guests - really? We needed help with luggage to store while we were waiting for the room to come available and we were directed to the lot in front of the hotel and was told someone would come and get us but nobody came. The Front Desk Staff and Bellmen, need to watch your food and beverage team as the Breakfast and Service from that group was fantastic. They were greeting guests, hustling to each table, making for a smooth dining experience. We are Marriott BonVoy Members and thought we would try a Hilton Property, possibly changing Loyalty Programs. After this stay, we will not be changing. We’ve never had to pay for extras such as S’mores as they are typically part of the Resort Fee and then the service we received from the Front Desk and Bell Staff was very disappointing and not expected. Had huge expectations and was very excited to stay at this property but those expectations were definitely not met and we felt robbed that we did not stay at a Marriott Property.
10
Abril
14 de ago. de 2025
·
Hospedou-se por 3 noites
Staff all provided excellent customer service & pet friendly resort!
Staff all provided excellent customer service & pet friendly resort!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Ambiente arborizado cênico perto da Waterway/Market Street e do Cynthia Woods Mitchell Pavilion, com acesso conveniente a restaurantes e lojas da região.
Avaliações dos hóspedes relacionadas
10
Robert A
31 de jul. de 2024
·
Hospedou-se por 2 noites
Nice quiet and close to the office.
Nice quiet and close to the office.
8
Erica
11 de jun. de 2025
·
Hospedou-se por 1 noite
Beautiful property nestled in nature. There is something for everyone to do. Beautiful views and calming sounds of water from pool view balconies. The staff was very helpful in carting us to and from parking lot late at night.
Beautiful property nestled in nature. There is something for everyone to do. Beautiful views and calming sounds of water from pool view balconies. The staff was very helpful in carting us to and from parking lot late at night.
10
Erica
9 de jun. de 2025
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Hospedou-se por 1 noite
Beautiful and great treasure just 15 minutes away from home and had an amazing time with family who were visiting from Ohio.
Beautiful and great treasure just 15 minutes away from home and had an amazing time with family who were visiting from Ohio.
10
Becky
24 de jul. de 2023
·
Hospedou-se por 2 noites
Great place for a quick getaway. Tucked away down a long drive. Quiet, has adults only floor - which I really liked. Only think I would change is add some more parking.
Great place for a quick getaway. Tucked away down a long drive. Quiet, has adults only floor - which I really liked. Only think I would change is add some more parking.
10
Braun
29 de set. de 2023
·
Hospedou-se por 1 noite
Great Location!
Great Location!
10
Michael
18 de jun. de 2025
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Hospedou-se por 3 noites
Our stay at the Woodlands resort was excellent in every way. The rooms are nice and clean. The pool area is really nice also. They also run a shuttle to market street and the waterway. Plenty of really good restaurants in the surrounding area.
Our stay at the Woodlands resort was excellent in every way. The rooms are nice and clean. The pool area is really nice also. They also run a shuttle to market street and the waterway. Plenty of really good restaurants in the surrounding area.
10
Luke
27 de out. de 2024
·
Great resort with amazing pool and amenities. We came for a concert at the Pavilion, which is close by along with lots of shopping and dining options. The drinks and food at the pool bar were amazing, we spent quite a bit of time enjoying the pool and lazy river. We ordered room service for breakfast which was quite good, but wasn't cheap after paying fees etc. We dined at the back table once which we thought was okay, but maybe we didn't get their main/best dish as we just had sandwhiches. The pool are was definitely the highlight, both enjoyable for adults with lots of lounge chairs and a full bar/restaurant, plus a lazy river and water slide for kids. Staff were friendly and welcoming. The resort wasn't busy it seemed (during the week), so we were upgraded rooms and had late check out. These accommodations were greatly ppreciated! Overall, no issues and had a great experience.
Great resort with amazing pool and amenities. We came for a concert at the Pavilion, which is close by along with lots of shopping and dining options. The drinks and food at the pool bar were amazing, we spent quite a bit of time enjoying the pool and lazy river. We ordered room service for breakfast which was quite good, but wasn't cheap after paying fees etc. We dined at the back table once which we thought was okay, but maybe we didn't get their main/best dish as we just had sandwhiches. The pool are was definitely the highlight, both enjoyable for adults with lots of lounge chairs and a full bar/restaurant, plus a lazy river and water slide for kids. Staff were friendly and welcoming. The resort wasn't busy it seemed (during the week), so we were upgraded rooms and had late check out. These accommodations were greatly ppreciated! Overall, no issues and had a great experience.
10
Candace
25 de jul. de 2023
·
Hospedou-se por 3 noites
We enjoyed the pool area, the grounds & the convenience to other attractions.
We enjoyed the pool area, the grounds & the convenience to other attractions.
10
Denis
5 de mar. de 2025
·
Hospedou-se por 2 noites
Beautiful property in a cool wooded area. Enjoyed pulling up to the front with a fragrant fire pit. Really made me feel like we were at an upscale woodsy lodge. All the grounds were very well manicured. Pool was clean and heated. Staff was very accommodating like the old Ritz customer service. Would recommend to any family member or friend.
Beautiful property in a cool wooded area. Enjoyed pulling up to the front with a fragrant fire pit. Really made me feel like we were at an upscale woodsy lodge. All the grounds were very well manicured. Pool was clean and heated. Staff was very accommodating like the old Ritz customer service. Would recommend to any family member or friend.
10
Liz
1 de ago. de 2025
·
Hospedou-se por 2 noites
Location is beautiful. Resort good for small children .
Location is beautiful. Resort good for small children .
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
A gastronomia é inconsistente – muitos apreciaram o café da manhã e a comida à beira da piscina, mas os horários podem ser limitados, os estabelecimentos às vezes fecham para eventos, os preços são altos, o serviço pode ser lento e as opções vegetarianas são limitadas.
Avaliações dos hóspedes relacionadas
10
James P
1 de jun. de 2025
·
Hospedou-se por 2 noites
We escaped for a 3-day vacation and had a great time. The staff is very helpful. The pool area and lazy river were great fun (but could benefit from a clock on the tower for those who do not bring their phones). Food was a challenge since the morning restaurant was hard to find and a bit of a walk and the evening restaurant was not kid friendly ... just need to find the many off-site options nearby.
We escaped for a 3-day vacation and had a great time. The staff is very helpful. The pool area and lazy river were great fun (but could benefit from a clock on the tower for those who do not bring their phones). Food was a challenge since the morning restaurant was hard to find and a bit of a walk and the evening restaurant was not kid friendly ... just need to find the many off-site options nearby.
4
Hana
2 de ago. de 2025
·
Hospedou-se por 1 noite
The experience did not meet the expectations for a 4-star hotel and fell short of the reputation. While the lazy river and water park were enjoyable, the rooms were outdated and had a musty odor. There weren’t many food options for people who are vegetarian or have dietary restrictions. Booking directly is advisable; our reservation through Expedia for a double bed with balcony resulted in a room near the entrance with no balcony. Although we initially overlooked this, the situation worsened when the room temperature rose significantly during the night, making it uncomfortable. Despite being told there were no available double rooms, we found availability online, but the only solution offered was a rollaway bed. We chose to check out early due to these issues. It’s clear that a 4-star Hilton should be better equipped for such situations, possibly with portable AC units. While the staff was courteous, they became defensive when asked for a statement for Expedia. Overall, the stay was unsatisfactory, and we are unlikely to return.
The experience did not meet the expectations for a 4-star hotel and fell short of the reputation. While the lazy river and water park were enjoyable, the rooms were outdated and had a musty odor. There weren’t many food options for people who are vegetarian or have dietary restrictions. Booking directly is advisable; our reservation through Expedia for a double bed with balcony resulted in a room near the entrance with no balcony. Although we initially overlooked this, the situation worsened when the room temperature rose significantly during the night, making it uncomfortable. Despite being told there were no available double rooms, we found availability online, but the only solution offered was a rollaway bed. We chose to check out early due to these issues. It’s clear that a 4-star Hilton should be better equipped for such situations, possibly with portable AC units. While the staff was courteous, they became defensive when asked for a statement for Expedia. Overall, the stay was unsatisfactory, and we are unlikely to return.
6
Kimberly
9 de mai. de 2025
·
Hospedou-se por 2 noites
The pool was great and the cocktails were wonderful. Breakfast at Harrison's was wonderful. The only negative was house keeping didn't come up late the evening. I also ordered room service the first night. They forgot utensils, the drink, and had the wrong side dish. My server was salty about it. Also weird that the fitness center was in the conference area. Suits and sports bras😂
The pool was great and the cocktails were wonderful. Breakfast at Harrison's was wonderful. The only negative was house keeping didn't come up late the evening. I also ordered room service the first night. They forgot utensils, the drink, and had the wrong side dish. My server was salty about it. Also weird that the fitness center was in the conference area. Suits and sports bras😂
6
Simona
20 de jun. de 2025
·
Hospedou-se por 6 noites
The room was very nice. Beautiful and spacious. The shower unfortunately had hair on the shower wall from a previous guest. The doors leading to entrances to the buildings have a badge reader. But the doors are always unlocked to the entrances. Makes me feel unsafe that anyone can come into the buildings at anytime. The restaurants mostly all close down early leaving only the one restaurant and the bar in the lobby open. But the restaurant had closed due to a private party. This should have been reserved then in your party rooms. Not close down the only restaurant that is open for dinner for a private event. The map that is handed When checking in had inaccurate not updated info. Also if you want info about the restaurants or property your always scanning a different QR code. Which is also not updated on all aspects. When trying to reach the restaurant for dinner by phone no one picks up. But if you use the open table for reservations per their QR code it will not allow you to book or have to wait for confirmation which never happens. When I went down to the restaurant they say they dont use it anymore and had it turned off. But again everything is done through the QR code. Otherwise the premises is beautiful dispite the dirty cushions on the outdoor lawn furniture. Someone must have said something because day 5 we noticed new cushions. Staff at the pool area only have to say was very polite and great. But not so much at the restaurant for dinner.
The room was very nice. Beautiful and spacious. The shower unfortunately had hair on the shower wall from a previous guest. The doors leading to entrances to the buildings have a badge reader. But the doors are always unlocked to the entrances. Makes me feel unsafe that anyone can come into the buildings at anytime. The restaurants mostly all close down early leaving only the one restaurant and the bar in the lobby open. But the restaurant had closed due to a private party. This should have been reserved then in your party rooms. Not close down the only restaurant that is open for dinner for a private event. The map that is handed When checking in had inaccurate not updated info. Also if you want info about the restaurants or property your always scanning a different QR code. Which is also not updated on all aspects. When trying to reach the restaurant for dinner by phone no one picks up. But if you use the open table for reservations per their QR code it will not allow you to book or have to wait for confirmation which never happens. When I went down to the restaurant they say they dont use it anymore and had it turned off. But again everything is done through the QR code. Otherwise the premises is beautiful dispite the dirty cushions on the outdoor lawn furniture. Someone must have said something because day 5 we noticed new cushions. Staff at the pool area only have to say was very polite and great. But not so much at the restaurant for dinner.
8
Raul
2 de set. de 2025
·
Hospedou-se por 3 noites
Staff is great, polite and willing to help. Coffee shop and market close too early (3pm), even when you really need that (rainy days).
Staff is great, polite and willing to help. Coffee shop and market close too early (3pm), even when you really need that (rainy days).
10
Richard
21 de set. de 2025
·
Hospedou-se por 1 noite
Overall nice stay, only downside was NO COFFEE available in the lobby at 9:15AM. Several coffee dispensers placed out and every one of them dry…
Overall nice stay, only downside was NO COFFEE available in the lobby at 9:15AM. Several coffee dispensers placed out and every one of them dry…
6
Turkessa
10 de jul. de 2025
·
Hospedou-se por 3 noites
The resort was clean, well-kept, and had great pools. The grounds are well maintained and manicured. We really appreciated having the option of free parking in addition to valet—that was a nice touch. Emily, who handled the Daybed rental reservations, was friendly and very helpful!! When she found out it was our anniversary, she even sent a complimentary amenity to our room, which was such a thoughtful gesture. Our room was comfortable with a nice view, though I’m not sure who to thank for that! Another highlight was that someone went out of their way to make sure my stay was credited to my Hilton Honors account, even though I booked through hotels.com. That really impressed me because when we book through third parties at other hotel brands, getting points applied can be a hassle. These small acts of kindness made a big difference, and my husband and I truly appreciated them. The pool staff and valet team were fantastic! They were friendly and attentive. Unfortunately, the service inside the resort wasn’t quite the same. We found the staff at the lobby bar and the gentleman making omelets at brunch in Harrison’s to be less welcoming and warm. Honestly, the pool staff could be a great example for the indoor team. One thing to note is that food service ends at 10 PM, which we only found out on our first night. Definitely a bummer. Overall, the stay was nice, but it didn’t quite feel like a full resort. It felt more like a beautiful hotel w/ great pools & a golf course.
The resort was clean, well-kept, and had great pools. The grounds are well maintained and manicured. We really appreciated having the option of free parking in addition to valet—that was a nice touch. Emily, who handled the Daybed rental reservations, was friendly and very helpful!! When she found out it was our anniversary, she even sent a complimentary amenity to our room, which was such a thoughtful gesture. Our room was comfortable with a nice view, though I’m not sure who to thank for that! Another highlight was that someone went out of their way to make sure my stay was credited to my Hilton Honors account, even though I booked through hotels.com. That really impressed me because when we book through third parties at other hotel brands, getting points applied can be a hassle. These small acts of kindness made a big difference, and my husband and I truly appreciated them. The pool staff and valet team were fantastic! They were friendly and attentive. Unfortunately, the service inside the resort wasn’t quite the same. We found the staff at the lobby bar and the gentleman making omelets at brunch in Harrison’s to be less welcoming and warm. Honestly, the pool staff could be a great example for the indoor team. One thing to note is that food service ends at 10 PM, which we only found out on our first night. Definitely a bummer. Overall, the stay was nice, but it didn’t quite feel like a full resort. It felt more like a beautiful hotel w/ great pools & a golf course.
8
Stephanie
13 de dez. de 2024
·
Hospedou-se por 3 noites
I would have reviewed this higher if the dining and breakfast options were better. When i went to breakfast (2days in a row) i was told i couldn’t have a breakfast untill 11:30am as there was an event happening. At no point were we told about that otherwise we would have booked. I told the receptionist on departure who understood our frustration. There is also nowhere to get food in the main hotel you have to go to the outer buildings. The hotel itself has lovely rooms and it’s very nice. They need to ensure theh are briefing their teams and asking their guests if they want to book breakfast if they can’t just walk in.
I would have reviewed this higher if the dining and breakfast options were better. When i went to breakfast (2days in a row) i was told i couldn’t have a breakfast untill 11:30am as there was an event happening. At no point were we told about that otherwise we would have booked. I told the receptionist on departure who understood our frustration. There is also nowhere to get food in the main hotel you have to go to the outer buildings. The hotel itself has lovely rooms and it’s very nice. They need to ensure theh are briefing their teams and asking their guests if they want to book breakfast if they can’t just walk in.
8
Maegen
6 de jul. de 2025
·
Hospedou-se por 2 noites
The parking was very inconvenient; however, it was free and they did provide valet service. The staff was very helpful and polite. I felt the dining options were very limited.
The parking was very inconvenient; however, it was free and they did provide valet service. The staff was very helpful and polite. I felt the dining options were very limited.
4
Jamie
23 de jun. de 2025
·
Hospedou-se por 1 noite
We paid almost $400 for a day bed at the pool and the service was so slow. Other people who didn’t have a day bed or cabana were getting their food and drinks faster than us. There was a wedding at the resort the night that we stayed so the restaurant had a 45min wait even though 75% of the restaurant was empty at 9pm.
We paid almost $400 for a day bed at the pool and the service was so slow. Other people who didn’t have a day bed or cabana were getting their food and drinks faster than us. There was a wedding at the resort the night that we stayed so the restaurant had a 45min wait even though 75% of the restaurant was empty at 9pm.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Joao
há 3 semanas
·
Hospedou-se por 5 noites
no further comments.
no further comments.
10
Catherine
há 3 semanas
·
Hospedou-se por 1 noite
Lovely room with balcony. Excellent policy of letting early guests use the grounds while rooms are readied. Expensive dining.
Lovely room with balcony. Excellent policy of letting early guests use the grounds while rooms are readied. Expensive dining.
10
Kimberly
há 3 semanas
·
Hospedou-se por 1 noite
Room did not have C-ports for phones only old outlets
Room did not have C-ports for phones only old outlets
10
John
1 de out. de 2026
·
Hospedou-se por 2 noites
The water park was great for the kids and the restaurants on site are nice.
The water park was great for the kids and the restaurants on site are nice.
10
Naija
1 de out. de 2026
·
Hospedou-se por 1 noite
Our family had a great time. Courteous staff and lots of amenities for the kids. We enjoyed the food options and resort grounds.
Our family had a great time. Courteous staff and lots of amenities for the kids. We enjoyed the food options and resort grounds.
Políticas da propriedade
Check-in
Checkout
De 16:00 a 03:00
Antes de 11:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-11-01: 243.10121211662292USD
- 2026-11-02: 268.0859306163025USD
- 2026-11-03: 276.42368291229246USD
- 2026-11-04: 261.7294187813568USD
- 2026-11-05: 296.40950391693116USD
- 2026-11-06: 258.7449796798706USD
- 2026-11-07: 250.74627231765746USD
- 2026-11-08: 250.74627231765746USD
- 2026-11-09: 257.0926565258789USD
- 2026-11-10: 270.7725867505646USD
- 2026-11-11: 563.6374383926392USD
- 2026-11-12: 264.05699675056456USD
- 2026-11-13: 242.759161344223USD
- 2026-11-14: 242.759161344223USD
- 2026-11-15: 241.67169675056456USD
- 2026-11-16: 249.65476008903502USD
- 2026-11-17: 249.50655175056457USD
- 2026-11-18: 265.7122403500366USD
- 2026-11-19: 236.07537175056456USD
- 2026-11-20: 234.7720674494171USD
- 2026-11-21: 216.81002976951598USD
- 2026-11-22: 215.81612190299987USD
- 2026-11-23: 215.81612190299987USD
- 2026-11-24: 215.81612190299987USD
- 2026-11-25: 215.81612190299987USD
- 2026-11-26: 250.62581675056455USD
- 2026-11-27: 242.759161344223USD
- 2026-11-28: 249.50655175056457USD
- 2026-11-29: 233.77814250427244USD
- 2026-11-30: 223.82466655525207USD
- 2026-12-01: 215.81612190299987USD
- 2026-12-02: 234.79351820686338USD
- 2026-12-03: 238.76918383018491USD
- 2026-12-04: 215.81612190299987USD
- 2026-12-05: 259.72727407897946USD
- 2026-12-06: 244.76130604660034USD
- 2026-12-07: 242.759161344223USD
- 2026-12-08: 264.71831540489194USD
- 2026-12-09: 257.732302400589USD
- 2026-12-10: 267.71438505241395USD
- 2026-12-11: 337.5818418270874USD
- 2026-12-12: 353.958607048645USD
- 2026-12-13: 233.77100363754272USD
- 2026-12-14: 215.81612190299987USD
- 2026-12-15: 215.81612190299987USD
- 2026-12-16: 215.81612190299987USD
- 2026-12-17: 215.81612190299987USD
- 2026-12-18: 215.81612190299987USD
- 2026-12-19: 215.81612190299987USD
- 2026-12-20: 215.81612190299987USD
- 2026-12-21: 215.81612190299987USD
- 2026-12-22: 215.81612190299987USD
- 2026-12-23: 215.81612190299987USD
- 2026-12-24: 215.81612190299987USD
- 2026-12-25: 215.81612190299987USD
- 2026-12-26: 215.81612190299987USD
- 2026-12-27: 215.81612190299987USD
- 2026-12-28: 215.81612190299987USD
- 2026-12-29: 215.81612190299987USD
- 2026-12-30: 215.81612190299987USD
- 2026-12-31: 217.80395471466065USD
- 2027-01-01: 233.77814250427244USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 21 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- Acesso à piscina permitido entre 9h e 20h.
- É necessário reservar os seguintes serviços: horários para jogo de golfe. As reservas podem ser feitas contatando resort antes da viagem usando as informações para contato fornecidas na confirmação da reserva.
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- Algumas instalações podem ter acesso restrito. Os hóspedes podem entrar em contato com a propriedade para obter detalhes usando as informações de contato na confirmação da reserva.
- A propriedade permite animais de estimação somente em determinados quartos e possui outras restrições (sobretaxas detalhadas na seção de Taxas). Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva.
- Há possibilidade de check-out sem contato.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
- Taxa de café da manhã com buffet: entre USD 10.00 e USD 32.00 para adultos, e entre USD 10.00 e USD 18.00 para crianças
- Taxa para estacionamento descoberto sem manobrista: USD 20 por dia (privilégios de entrada e saída)
- Taxa para estacionamento com manobrista: USD 39 por diária
- Taxa para animais de estimação: USD 100 (pode variar de acordo com a duração da estadia)
- Animais de serviço são isentos de taxas
- O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
- Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
- Taxa para cama dobrável: USD 35.0 por diária
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Serviço de lavanderia
Elevador
Centro de negócios
Funcionários multilíngues
Cofre
Campo de golfe (nas instalações)
Geral
Vending machines
Assistive Listening Devices Available
Braille or Raised Signage
Breakfast Available (surcharge)
Children's Games
Snack Bar/Deli
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Serviços
Centro de negócios
Elevador
Funcionários multilíngues
Cofre
Serviço de lavanderia
Ballroom
Armazenamento de bagagem
Área de fumantes
24-Hour Front Desk
ATM/Banking
Banquet Hall
Concierge Services
Conference Center
Conference Space
Laundry Facilities
Porter/Bellhop
Proposal/Romance Packages Available
Wedding Services
Well-Lit Path to Entrance
Atividades
Campo de golfe (nas instalações)
Quadra de tênis - interna
Bilhar
Quadra de tênis - externa
Espaço para exercício físico
Piscina para crianças
Arcade/Game Room
Bicycle Rents (on site)
Newspapers in Lobby (free)
Golf Lessons (with pro)
Lazy River
Pool Cabanas (surcharge)
Pool Sun Loungers
Pool Umbrellas
Television in Common Areas
Tennis Courts (on site)
Terraço
Water Park Access (surcharge)
Waterslide
Estacionamento
Parking (Off-street)
Parking (Self) (surcharge)
Parking (Uncovered)
Parking (Valet) (surcharge)
Internet
Wi-fi grátis