Fairfield Inn Salt Lake City Layton

Atendeu a expectativa

Not very impressed. But was a play to rest and shower.

We were supposed to stay 2 nights but left after the first night. The interstate is way too close, that’s all you could hear all night it long. The fridge didn’t work, bathroom sink wouldn’t drain and the a/c didn’t work. The desk lady was very nice when we checked in but then it was like they all left and no one was ever at the desk anymore, every time we walked by there was no one around. The next morning when I went to talk to them about the issues the lady at the desk was nice and apologized but said I’d have to pay for the 2nd night which I assumed I would have to. We left to eat breakfast and came back to check out and she said she had spoken to her manager and the maintenance guy about the room and they were not going to charge me for the 2nd night. Overall the hotel was terrible but the staff, when they were at the desk, was nice. Won’t stay again.

Breakfast food was good however the countertops were not periodically cleaned. Spilled milk, pancake batter, cereal, etc was all over. No spray oil for the waffle maker so the batter was sticking. Guests could have been tidier, however the hotel was not short staffed and no one took on the task while we were there.

Was locked out of my room prior to my departure which was most annoying after returning late in the evening.