Villatel Orlando Resort
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Acerca de esta propiedad
Para tus ratos libres, tienes instalaciones recreativas como un parque acuático de acceso gratuito, una piscina al aire libre y un río lento a tu disposición. Otros servicios de este complejo incluyen conexión a Internet wifi gratis, servic...
Servicios
Para tus ratos libres, tienes instalaciones recreativas como un parque acuático de acceso gratuito, una piscina al aire libre y un río lento a tu disposición. Otros servicios de este complejo incluyen conexión a Internet wifi gratis, servicios de conserjería y socorristas en las instalaciones. Si quieres divertirte en el parque temático, aprovecha el servicio de transporte gratuito.
Servicios empresariales
Tendrás check-in exprés, check-out exprés y un cajero automático a tu disposición. Hay un aparcamiento sin asistencia (de pago) disponible.
Comida
Degusta algo de cocina americana en Aqua Bar & Grille, un restaurante junto a la piscina con un bar o lounge y vistas a la piscina. Apaga la sed con tu bebida favorita en el bar junto a la piscina.
Habitaciones
Reserva una de las 526 habitaciones climatizadas, todas equipadas con piscina privada y Smart TV. Las camas cuentan con colchones con una capa de acolchado adicional y ropa de cama de alta calidad para descansar plácidamente. Las habitaciones disponen de terraza amueblada. La cocina está equipada con frigorífico/congelador grande, horno y placa de cocina. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales digitales.
Ubicación
Si decides alojarte en Villatel Resort Orlando, disfrutarás de una céntrica ubicación en Orlando, a solo 3 min en coche de Complejo de parques temáticos Universal Orlando Resort™ y 5 min de Parque temático Universal Studios Florida™. Además, este complejo para familias se encuentra a 5,4 km de Parque temático Universal’s Islands of Adventure™ y a 5,8 km de Centro de convenciones del condado de Orange.
Qué hay cerca
Orlando Outlet Marketplace(0.4 millas)
Cena con espectáculo Capone's Dinner Show(0.5 millas)
Parque de atracciones Fun Spot America(0.7 millas)
Centro comercial outlet Orlando International Premium Outlets(0.8 millas)
Shoppers World Shopping Center(0.9 millas)
Complejo de parques temáticos Universal Orlando Resort™(1.6 millas)
Cena con espectáculo Pirate's Dinner Adventure(1.7 millas)
Titanic: The Experience(1.8 millas)
Complejos de entretenimiento Universal CityWalk™(1.8 millas)
Universal Epic Universe(1.9 millas)
Complejo acuático CoCo Key(1.9 millas)
Parque temático Universal’s Islands of Adventure™(2.3 millas)
Parque temático Universal Studios Florida™(2.3 millas)
ICON Park(2.4 millas)
Ripley's Believe It or Not(2.4 millas)
Aeropuerto Internacional de Orlando (MCO)(16.5 millas)
Kissimmee, FL (ISM-Kissimmee Gateway)(20.8 millas)
Orlando, FL (SFB-A. Internacional de Orlando Sanford)(35.3 millas)
Aparcamiento
WiFi gratuito
Restaurante
Cajero automático
Registros de entrada y salida exprés
Aparcamiento gratuito
Ubicación
5120 Del Verde Way, Orlando, Florida, Estados Unidos
Orlando Outlet Marketplace (0.4 millas)
Cena con espectáculo Capone's Dinner Show (0.5 millas)
Parque de atracciones Fun Spot America (0.7 millas)
Centro comercial outlet Orlando International Premium Outlets (0.8 millas)
Shoppers World Shopping Center (0.9 millas)
Complejo de parques temáticos Universal Orlando Resort™ (1.6 millas)
Opciones de habitación
8
Casa adosada (5 Bedroom Townhome)
2 Camas Dobles Extragrandes
, 1 Cama Doble Grande
, 2 Camas Individuales
y 4× Literas
2145 ft²
Zona de comedor independienteAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Piscina privadaPiscina de inmersión
9
Casa (6 Bedroom Estate with Pool)
4× Camas Dobles Extragrandes
, 2 Camas Dobles Grandes
, 2 Literas
y 2 Literas
3281 ft²
Zona de comedor independienteAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Piscina privadaPiscina de inmersión
8
Casa adosada (4 Bedroom Townhome)
3× Camas Dobles Extragrandes
y 4× Literas
1888 ft²
Zona de comedor independienteAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Piscina privadaPiscina de inmersión
11
Casa (9 Bedroom Home)
6× Camas Dobles Extragrandes
, 2 Camas Dobles Grandes
, 8× Literas
y 2 Literas
4304 ft²
Zona de comedor independienteAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Piscina privadaPiscina de inmersión
11
Casa (6 Bedroom Home with Movie Theater)
3× Camas Dobles Extragrandes
, 1 Cama Doble Grande
, 2 Camas Dobles
y 4× Literas
3795 ft²
Zona de comedor independienteAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Piscina privadaPiscina de inmersión
10
Casa (7 Bedroom Home)
3× Camas Dobles Extragrandes
, 1 Cama Doble Grande
, 2 Camas Dobles
y 8× Literas
3542 ft²
Zona de comedor independienteAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Piscina privadaPiscina de inmersión
Reseñas de los huéspedes sobre Villatel Orlando Resort
9.2
Genial
Basado en 627 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Los viajeros elogian a Villatel Orlando Resort por sus villas modernas y espaciosas con piscinas privadas, un divertido parque acuático con río lento y toboganes, y su conveniente ubicación cerca de Universal, lo que lo convierte en una excelente opción para familias que buscan comodidad y servicios.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Opiniones de los huéspedes
Los viajeros elogian a Villatel Orlando Resort por sus villas modernas y espaciosas con piscinas privadas, un divertido parque acuático con río lento y toboganes, y su conveniente ubicación cerca de Universal, lo que lo convierte en una excelente opción para familias que buscan comodidad y servicios.
Las unidades son generalmente muy limpias y nuevas, aunque algunos huéspedes informaron sobre fallas en el servicio de limpieza y la ocasional presencia de hormigas. El personal suele ser amable, pero varias reseñas citan respuestas lentas, problemas con el registro de entrada o la facturación y cargos adicionales o preocupaciones sobre la transparencia de las tarifas por elementos como la calefacción de la piscina, las parrillas y el servicio de limpieza. Las opciones gastronómicas en el lugar son limitadas y de valor desigual, y algunos servicios experimentaron cierres o construcciones; una minoría mencionó problemas con el control del aire acondicionado o el agua caliente. Espere villas amplias, listas para familias, con excelentes servicios y algunos compromisos operativos.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los huéspedes destacan el parque acuático con río lento y toboganes, así como las piscinas privadas; también se mencionan el gimnasio y el parque infantil. Algunos señalan horarios limitados en la piscina, cierres relacionados con el clima y música alta, áreas en construcción y un bar pequeño en el lugar.
Reseñas de huéspedes relacionadas
10
Lauren
22 ago 2025
·
Se alojó 6 noches
We had a great stay in a 4 bd villa. the place was clean, spacious, and comfortable for our party of 6. the staff was very friendly, drinks at the pool bar were strong, the covered playground was a hit with the kids, the lazy river moved really slow (very lazy), water slides were fun!
We had a great stay in a 4 bd villa. the place was clean, spacious, and comfortable for our party of 6. the staff was very friendly, drinks at the pool bar were strong, the covered playground was a hit with the kids, the lazy river moved really slow (very lazy), water slides were fun!
10
Charles
28 sept 2025
·
Se alojó 5 noches
We had a great time! Our townhome had a new smell and was very clean. The waterpark and pool area was clean and the lifeguards were personable. I would like to recommend that every lifeguard have an umbrella to shield the hot sun and a proper and safe chair to sit when needed. I would like to see the enforcement of a speed limit through the resort as there were too many cars speeding down the small streets putting families at risk. We will most def be staying with you again. We were very happy and comfortable.❤️
We had a great time! Our townhome had a new smell and was very clean. The waterpark and pool area was clean and the lifeguards were personable. I would like to recommend that every lifeguard have an umbrella to shield the hot sun and a proper and safe chair to sit when needed. I would like to see the enforcement of a speed limit through the resort as there were too many cars speeding down the small streets putting families at risk. We will most def be staying with you again. We were very happy and comfortable.❤️
10
Susan
3 jun 2024
·
Se alojó 3 noches
This property is still under construction but what is finished is absolutely beautiful. A pool in each villa, spacious interior and beautifully designed. Something for everyone! I can’t wait to go back
This property is still under construction but what is finished is absolutely beautiful. A pool in each villa, spacious interior and beautifully designed. Something for everyone! I can’t wait to go back
8
Katie
25 abr 2025
·
Se alojó 4 noches
Home was clean and well decorated. Very spacious and the kids loved the themed bunk room. Private pool was small but paid for the heat which was worth it. Resort amenities are somewhat underwhelming
Home was clean and well decorated. Very spacious and the kids loved the themed bunk room. Private pool was small but paid for the heat which was worth it. Resort amenities are somewhat underwhelming
8
antonia
2 sept 2025
·
Se alojó 10 noches
Family of 5 (4A,1C) stayed in a 4 bed villa and it was great. They are exactly as pictured on the website - although the pool area tiling makes it look a little grubby. The gym was great - the only niggle being that the lights are on a motion sensor that doesnt cover the treadmills so be prepared to workout in the dark. The main issue with the property relates to the pool area - not the actual amenities but the opening times & closures. We were there the last 2 weeks of august 2025 and - the pool deck didnt open until 9am (the slides & lazy river dont open until 10) - that meant that you couldnt even sit on a sunbed until 9am as there were no lifeguards on duty. apparently this is because you could have an accident. This feels entirely unnecessary and was really disappointing as i was often up and about before 8 and couldnt sit down and enjoy the morning sunshine - the music round the pool was loud & at times inappropriate for children - whenever there was any lightning within 6 miles of the hotel they closed the pool area and made you leave & either go to the bar area (far too small for the number of people around the pool) or leave. if you went to the bar area they then had excessively loud entertainment - quizzes and music that made it impossible to have a conversation. This happened to us every day that we were by the pool. I understand health & safety etc. but these policies are unhelpful & excessive
Family of 5 (4A,1C) stayed in a 4 bed villa and it was great. They are exactly as pictured on the website - although the pool area tiling makes it look a little grubby. The gym was great - the only niggle being that the lights are on a motion sensor that doesnt cover the treadmills so be prepared to workout in the dark. The main issue with the property relates to the pool area - not the actual amenities but the opening times & closures. We were there the last 2 weeks of august 2025 and - the pool deck didnt open until 9am (the slides & lazy river dont open until 10) - that meant that you couldnt even sit on a sunbed until 9am as there were no lifeguards on duty. apparently this is because you could have an accident. This feels entirely unnecessary and was really disappointing as i was often up and about before 8 and couldnt sit down and enjoy the morning sunshine - the music round the pool was loud & at times inappropriate for children - whenever there was any lightning within 6 miles of the hotel they closed the pool area and made you leave & either go to the bar area (far too small for the number of people around the pool) or leave. if you went to the bar area they then had excessively loud entertainment - quizzes and music that made it impossible to have a conversation. This happened to us every day that we were by the pool. I understand health & safety etc. but these policies are unhelpful & excessive
10
Ashley
22 ago 2025
·
Se alojó 5 noches
This place was amazing ! The kids enjoyed the pool that was at the Villa and enjoyed the aqua bay even more. The food at aqua bay was really good as well. We will be returning !!
This place was amazing ! The kids enjoyed the pool that was at the Villa and enjoyed the aqua bay even more. The food at aqua bay was really good as well. We will be returning !!
8
Rachel Marie
23 abr 2025
·
Se alojó 5 noches
The Villa we stayed in was beautiful! The pool area very clean, extremely crowded. Lots of lifeguards, safe for children. Extreme limited food and bar was so disappointing. Almost shouldn’t be listed as a bar. They had no wine and cannot make/mix drinks. Food very limited and too expensive!
The Villa we stayed in was beautiful! The pool area very clean, extremely crowded. Lots of lifeguards, safe for children. Extreme limited food and bar was so disappointing. Almost shouldn’t be listed as a bar. They had no wine and cannot make/mix drinks. Food very limited and too expensive!
8
shakqueena
22 ago 2025
·
Se alojó 6 noches
I like the community feel. The pool, playground and the bar. What we didnt like was the houses have these little hand broom no mops and there were way to really clean up.
I like the community feel. The pool, playground and the bar. What we didnt like was the houses have these little hand broom no mops and there were way to really clean up.
8
Terliski
21 jun 2025
·
Se alojó 3 noches
I enjoyed my stay at the Villas with Villatel Orlando. I was greeted upon arrival at the gate, and felt secure having security on-site 24/7. The home was clean, spacious, and stocked with the necessities. Having a private pool was a perk that we appreciated since the resort pool closes at 8 pm. Amenities were great, including a pool, a lazy river, water slides, a gym, a playground, and a pickleball area. There were many lounge chairs by the pool, including spaces that could be reserved. Two things could be improved. The pamphlet provided by Villatel, advertises a pre-paid play card to Dezerland. However, when I called customer service, I was informed that they no longer honored that perk, as they no longer have that agreement with the establishment. Also, there is a housekeeping fee that is not transparent for services during your stay. I learned of this when I called to reserve a mid-stay housekeeping service, and I was informed that there would be an associated cost. I was under the impression that this cost was included in the fees paid that referenced housekeeping for the stay; however, I was informed that those fees cover cleaning after the stay.
I enjoyed my stay at the Villas with Villatel Orlando. I was greeted upon arrival at the gate, and felt secure having security on-site 24/7. The home was clean, spacious, and stocked with the necessities. Having a private pool was a perk that we appreciated since the resort pool closes at 8 pm. Amenities were great, including a pool, a lazy river, water slides, a gym, a playground, and a pickleball area. There were many lounge chairs by the pool, including spaces that could be reserved. Two things could be improved. The pamphlet provided by Villatel, advertises a pre-paid play card to Dezerland. However, when I called customer service, I was informed that they no longer honored that perk, as they no longer have that agreement with the establishment. Also, there is a housekeeping fee that is not transparent for services during your stay. I learned of this when I called to reserve a mid-stay housekeeping service, and I was informed that there would be an associated cost. I was under the impression that this cost was included in the fees paid that referenced housekeeping for the stay; however, I was informed that those fees cover cleaning after the stay.
8
Estarlin
3 mar 2025
·
Se alojó 3 noches
It’s under construction. When I booked it did not say that. Also did not enjoy any amenities
It’s under construction. When I booked it did not say that. Also did not enjoy any amenities
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La mayoría de las reseñas describen villas muy limpias y nuevas, pero varias informan sobre manchas sin limpiar (cabello, marcas, manchas) y la presencia ocasional de hormigas en las unidades o cerca del parque acuático.
Reseñas de huéspedes relacionadas
10
Sarah
26 sept 2025
·
Se alojó 9 noches
All of Villatel Orlando was wonderful. We felt so safe and looked after with the guarded gates. All of the property was gorgeous and manicured. Our unit was immaculate and the beds insanely comfortable. Every person we interacted with was kind and informative. 10/10 would definitely stay again. Highly recommend.
All of Villatel Orlando was wonderful. We felt so safe and looked after with the guarded gates. All of the property was gorgeous and manicured. Our unit was immaculate and the beds insanely comfortable. Every person we interacted with was kind and informative. 10/10 would definitely stay again. Highly recommend.
10
Minh Hai
13 jun 2025
·
Se alojó 4 noches
Clean and friendly staff. Easy check in and out. Love the individual pool at my unit
Clean and friendly staff. Easy check in and out. Love the individual pool at my unit
10
Jason
29 jul 2025
·
Se alojó 5 noches
It was like a home away from home. Our unit was so clean, had everything we needed, and felt very safe. It was nicely decorated and had fun stuff for the kids. The rooms and bathrooms were big and clean.
It was like a home away from home. Our unit was so clean, had everything we needed, and felt very safe. It was nicely decorated and had fun stuff for the kids. The rooms and bathrooms were big and clean.
6
Ruby
22 abr 2025
·
Se alojó 5 noches
Overall my stay here was a good experience, I stayed with my family and we all really enjoyed the property. I will say there were a few things that negatively effected my stay such as waiting 24 hours for maintenance to come flip a switch for a blown fuse. That is a full day one room was down and that is unacceptable for the price we paid for a five day stay. The cleaning could be better, it looked like the cabinets in the kitchen were starting to have a build up on them from not being properly wiped down and two of the beds had stains on them which looked like pink paint or marker. I also Thought it was ridiculous how you are charged an extra $100 to use the grill on site as well as to heat the pool. I just don’t understand why these would not be included in your stay. With that being said I only added the heat for the pool during our stay and I will say I do not regret it.
Overall my stay here was a good experience, I stayed with my family and we all really enjoyed the property. I will say there were a few things that negatively effected my stay such as waiting 24 hours for maintenance to come flip a switch for a blown fuse. That is a full day one room was down and that is unacceptable for the price we paid for a five day stay. The cleaning could be better, it looked like the cabinets in the kitchen were starting to have a build up on them from not being properly wiped down and two of the beds had stains on them which looked like pink paint or marker. I also Thought it was ridiculous how you are charged an extra $100 to use the grill on site as well as to heat the pool. I just don’t understand why these would not be included in your stay. With that being said I only added the heat for the pool during our stay and I will say I do not regret it.
10
Chantell
19 ago 2025
·
Se alojó 3 noches
Beautiful, clean and near Universal.
Beautiful, clean and near Universal.
6
Paola
19 jul 2025
·
Se alojó 8 noches
Las casitas están bonitas , definitivamente es un desarrollo divertido para niños . La limpieza de las habitaciones tiene que mejorar mucho , había espacios sucios . Reservé por medio de Expedia Gold y tengo beneficio a ascenso de categoría gratuito , lo solicitamos varias veces y jamás nos dieron respuesta formal (había varias villas vacías ) . El personal de la entrada es muy amable pero el personal " digital e-mail etc" tiene que mejorar mucho . La ubicación es buena cerca de Universal Studios y Millenia mall . The villas are nice . Definitely a family resort with activities for kids . They need to pay close atention to how clean de villas are , we found a couple of dirty spots . Another thing to notice is that we booked thru Expedia Gold and we have the benefit to get a free upgrade if available , we asked nicely several times for it but never got a decent respond back ( there we're a lot of empty villas ) .In a good aspect , the location is very convenient close to Universal Studios and Millenia mall . Personal al the entry is very nice but the have to improve de "e-mail , digital service .
Las casitas están bonitas , definitivamente es un desarrollo divertido para niños . La limpieza de las habitaciones tiene que mejorar mucho , había espacios sucios . Reservé por medio de Expedia Gold y tengo beneficio a ascenso de categoría gratuito , lo solicitamos varias veces y jamás nos dieron respuesta formal (había varias villas vacías ) . El personal de la entrada es muy amable pero el personal " digital e-mail etc" tiene que mejorar mucho . La ubicación es buena cerca de Universal Studios y Millenia mall . The villas are nice . Definitely a family resort with activities for kids . They need to pay close atention to how clean de villas are , we found a couple of dirty spots . Another thing to notice is that we booked thru Expedia Gold and we have the benefit to get a free upgrade if available , we asked nicely several times for it but never got a decent respond back ( there we're a lot of empty villas ) .In a good aspect , the location is very convenient close to Universal Studios and Millenia mall . Personal al the entry is very nice but the have to improve de "e-mail , digital service .
6
David
13 jul 2025
·
Se alojó 6 noches
We were told we had to check in late. More time to clean? But there was marks on the walls and carpet. Found a comb in one of the beds. There was supposed to be a gift card as part of the package. But after being told to call expedia. Then saying they would send it over. The next day they said they no longer offer it. So not impressed with the people that I dealt with. But the villas are nice and the location is good.
We were told we had to check in late. More time to clean? But there was marks on the walls and carpet. Found a comb in one of the beds. There was supposed to be a gift card as part of the package. But after being told to call expedia. Then saying they would send it over. The next day they said they no longer offer it. So not impressed with the people that I dealt with. But the villas are nice and the location is good.
10
Sharon
30 nov 2025
·
Se alojó 4 noches
It was an amazing stay. The resort was beautiful, and the pool was so relaxing. I love the lazy river and the waterslides. The cleaning of the houses could be a little better as there was a lot of hair in the shower and on the floor and just little things that could’ve been cleaned better (walls, FLOORS) overall I will write the house and the cleanliness an 8 out of 10. Bring slippers for yourself and the kids. Very close to Universal but about 20mins or so with traffic to Disney parks and Disney Springs. Not bad. Great trip and will stay again.
It was an amazing stay. The resort was beautiful, and the pool was so relaxing. I love the lazy river and the waterslides. The cleaning of the houses could be a little better as there was a lot of hair in the shower and on the floor and just little things that could’ve been cleaned better (walls, FLOORS) overall I will write the house and the cleanliness an 8 out of 10. Bring slippers for yourself and the kids. Very close to Universal but about 20mins or so with traffic to Disney parks and Disney Springs. Not bad. Great trip and will stay again.
10
Ann Marie
29 sept 2025
·
Se alojó 9 noches
This hotel was extremely clean and the beds were comfortable! It was very close to Universal and I4. There were a lot of dining and shopping areas close by. We would love to stay there again!
This hotel was extremely clean and the beds were comfortable! It was very close to Universal and I4. There were a lot of dining and shopping areas close by. We would love to stay there again!
10
Jose
19 ago 2025
·
Se alojó 7 noches
Excellent place to stay. Staff super friendly. The villa was clean and well kept. The pool and water slides were also super clean. Def 10/10.
Excellent place to stay. Staff super friendly. The villa was clean and well kept. The pool and water slides were also super clean. Def 10/10.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las villas son espaciosas, modernas y cómodas, con camas muy cómodas y populares habitaciones temáticas para niños; los comentarios sobre el Wi-Fi son mixtos. Algunos huéspedes experimentaron problemas con el control del aire acondicionado o el agua caliente que afectaron su comodidad.
Reseñas de huéspedes relacionadas
6
Terrance
21 jun 2025
·
Se alojó 7 noches
Great space for the entire family, but it took 2 days for the house to cool down from the Florida heat, the sink water in the bathrooms never got hot or even warm, the living room ceiling fan didn't work, there was no dish rack or kitchen towel for hand washed dishes, and no window blinds or anything for privacy in the master bath window.
Great space for the entire family, but it took 2 days for the house to cool down from the Florida heat, the sink water in the bathrooms never got hot or even warm, the living room ceiling fan didn't work, there was no dish rack or kitchen towel for hand washed dishes, and no window blinds or anything for privacy in the master bath window.
10
Jenny
23 ago 2025
·
Se alojó 3 noches
Had the best time visiting this resort in mid Aug! Rented the 4BR w/pool & game room! Family of 6 fit extremely well in the home! Home was super clean, well stocked, plenty of all toiletries, dry goods & linens. Kids LOVED the game room!!! The beds, OMG, so SO comfortable!! Like better than our $10k bed at home! Pools were super fun, so fun that we extended a day! Evening swims were awesome, music choice by management-well done!! Pool food was priced well for a resort, not overpriced at all IMO. And the food was actually good!! The burger- so good. Complex is super safe, we felt comfortable letting our kids (15yrs-6yrs) play on their own around the pool area while hubs and I laid out. We had the best time & already planning a trip back! Ty so much
Had the best time visiting this resort in mid Aug! Rented the 4BR w/pool & game room! Family of 6 fit extremely well in the home! Home was super clean, well stocked, plenty of all toiletries, dry goods & linens. Kids LOVED the game room!!! The beds, OMG, so SO comfortable!! Like better than our $10k bed at home! Pools were super fun, so fun that we extended a day! Evening swims were awesome, music choice by management-well done!! Pool food was priced well for a resort, not overpriced at all IMO. And the food was actually good!! The burger- so good. Complex is super safe, we felt comfortable letting our kids (15yrs-6yrs) play on their own around the pool area while hubs and I laid out. We had the best time & already planning a trip back! Ty so much
8
Ashley
6 jun 2025
·
Se alojó 3 noches
I gave this house 4 stars because, while the home itself was beautiful and clean, I had several issues during my stay. First, it was difficult to get in touch with guest services once we checked into the home. The water temperature, both inside and outside, was a major concern. Despite paying for a heated pool, it still felt cold, and the jacuzzi was barely warm. I made several unsuccessful attempts to reach guest services, which left me waiting until the next day before I had to drive to the office. After explaining the issues with the pool, jacuzzi, and the shower water temperature, I left for Universal Studios hoping the problems would be addressed. When I returned, only the jacuzzi issue had been fixed. I made a second trip to the office to find out that the other issues were never logged. Unfortunately, after that visit, the problems with the pool and shower remained unresolved. While I loved the house and its cleanliness, the lack of timely service and unresolved issues with the water temperature were disappointing.
I gave this house 4 stars because, while the home itself was beautiful and clean, I had several issues during my stay. First, it was difficult to get in touch with guest services once we checked into the home. The water temperature, both inside and outside, was a major concern. Despite paying for a heated pool, it still felt cold, and the jacuzzi was barely warm. I made several unsuccessful attempts to reach guest services, which left me waiting until the next day before I had to drive to the office. After explaining the issues with the pool, jacuzzi, and the shower water temperature, I left for Universal Studios hoping the problems would be addressed. When I returned, only the jacuzzi issue had been fixed. I made a second trip to the office to find out that the other issues were never logged. Unfortunately, after that visit, the problems with the pool and shower remained unresolved. While I loved the house and its cleanliness, the lack of timely service and unresolved issues with the water temperature were disappointing.
10
Dean
20 ago 2025
·
Se alojó 10 noches
The Villa was amazing, showhome sta We stayed in August 2025 in a 4 bed Villa on Asterisk Avenue as a family of 5 (2 Adults and 3 children aged 10, 9 and 2.5). The Villa was amazing, showhome standard and spotlessly clean. It was well equipped with everything we needed such as cutlery, toaster, coffee machine ect. Overall we loved staying at the Villatel. The quality of the accommodation and location made it a tremendous experience. Little things you may not think about when booking which are excellent at Villatel: - Excellent high speed WiFi in all parts of The Villa and resort. - Modern TVs with all streaming services. - Modern immaculate Villas with loads of space - Newly built Villas with excellent insulation (both sound and temp) - Well equipped Villa with plenty of towels and cooking equipment.
The Villa was amazing, showhome sta We stayed in August 2025 in a 4 bed Villa on Asterisk Avenue as a family of 5 (2 Adults and 3 children aged 10, 9 and 2.5). The Villa was amazing, showhome standard and spotlessly clean. It was well equipped with everything we needed such as cutlery, toaster, coffee machine ect. Overall we loved staying at the Villatel. The quality of the accommodation and location made it a tremendous experience. Little things you may not think about when booking which are excellent at Villatel: - Excellent high speed WiFi in all parts of The Villa and resort. - Modern TVs with all streaming services. - Modern immaculate Villas with loads of space - Newly built Villas with excellent insulation (both sound and temp) - Well equipped Villa with plenty of towels and cooking equipment.
2
CARLOS
21 jul 2025
·
Se alojó 2 noches
Their controled A/C 70 to 80 , in florida in summer is around 100 grades fahrenheit , AC never domw below 75 fahrenheit , and the tecnician say , all villas have to mantein on all room fans , is crazy , their need to fix termostate Is imposbel sleep in florida with 80 fahrenheit inside home
Their controled A/C 70 to 80 , in florida in summer is around 100 grades fahrenheit , AC never domw below 75 fahrenheit , and the tecnician say , all villas have to mantein on all room fans , is crazy , their need to fix termostate Is imposbel sleep in florida with 80 fahrenheit inside home
10
Michael
1 ago 2025
·
Se alojó 5 noches
Excellent stay overall only issue was WiFi connection was cutting
Excellent stay overall only issue was WiFi connection was cutting
10
Wilson
15 sept 2025
·
Se alojó 8 noches
Kids room was great, comfortable, fun
Kids room was great, comfortable, fun
10
Ann Marie
29 sept 2025
·
Se alojó 9 noches
This hotel was extremely clean and the beds were comfortable! It was very close to Universal and I4. There were a lot of dining and shopping areas close by. We would love to stay there again!
This hotel was extremely clean and the beds were comfortable! It was very close to Universal and I4. There were a lot of dining and shopping areas close by. We would love to stay there again!
10
Saurav
1 sept 2025
·
Se alojó 5 noches
The villa is spacious and modern.
The villa is spacious and modern.
10
Ekaterina
27 may 2025
·
Se alojó 3 noches
We had a fantastic stay at this family-friendly property! The home is beautifully modern, brand new, and thoughtfully designed with families in mind. For our infant, there was a pack and play as well as a baby high chair, which made things so much easier. The older kids had an absolute blast — the kids’ room was a hit with themed bunk beds, a PlayStation, a slide, and even an arcade machine filled with tons of games to choose from. Outside, the fun continued with a swimming pool and a mini golf course in the backyard — perfect for keeping everyone entertained. Check-in was super easy, and check-out was even easier. The only minor downside was the slow internet, but in a way, it was a blessing — it encouraged the kids to be more active and engaged rather than glued to their screens. Overall, a wonderful experience and we would definitely come back!
We had a fantastic stay at this family-friendly property! The home is beautifully modern, brand new, and thoughtfully designed with families in mind. For our infant, there was a pack and play as well as a baby high chair, which made things so much easier. The older kids had an absolute blast — the kids’ room was a hit with themed bunk beds, a PlayStation, a slide, and even an arcade machine filled with tons of games to choose from. Outside, the fun continued with a swimming pool and a mini golf course in the backyard — perfect for keeping everyone entertained. Check-in was super easy, and check-out was even easier. The only minor downside was the slow internet, but in a way, it was a blessing — it encouraged the kids to be more active and engaged rather than glued to their screens. Overall, a wonderful experience and we would definitely come back!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Muchos huéspedes encontraron al personal amable y servicial. Sin embargo, varias reseñas mencionan respuestas lentas, problemas con el registro de entrada o la facturación, beneficios no cumplidos y cargos adicionales que parecieron poco claros.
Reseñas de huéspedes relacionadas
4
Frederik
31 jul 2025
·
Se alojó 6 noches
I have never experienced a worse customer experience than here. From the beginning it just seemed very sketchy. We had to fill out a ton of online "paperwork", share our credit card information, passport etc. several times. We talked to two different staff members on the phone, who confirmed that everything was ready for us to check in. Once we arrived, after driving 7 hours with 4 kids, we were ready for an easy check in as promised, but ended up spending 2 hours on this process, because they claimed they hadn't received proper payment, even thoug we could see in our bank, that the money was payed. We had to pay the total amount of our stay twice, to get access to the house, with NO guarantee that we would get our money back. The staff did not care, and they did not try to find a solution to the problem. We were offered no form of compensation at all (wait, the kids got a soda each while they had to wait two hours to get into the house), and when we asked about a compensation the request was smoothly ignored. The aircondtion did not work at all on the first floor, and when we asked it to be fixed, we got a standard reply back, that someone fixed it, which they did not. The refrigerator kept dripping a lot of water, so my kids slipped several times and hurt themselves, which we also mentitoned, but they didn't bother to do anything about that. That said, the house and the facilities are overall ok, but the lack of service is such a huge minus!
I have never experienced a worse customer experience than here. From the beginning it just seemed very sketchy. We had to fill out a ton of online "paperwork", share our credit card information, passport etc. several times. We talked to two different staff members on the phone, who confirmed that everything was ready for us to check in. Once we arrived, after driving 7 hours with 4 kids, we were ready for an easy check in as promised, but ended up spending 2 hours on this process, because they claimed they hadn't received proper payment, even thoug we could see in our bank, that the money was payed. We had to pay the total amount of our stay twice, to get access to the house, with NO guarantee that we would get our money back. The staff did not care, and they did not try to find a solution to the problem. We were offered no form of compensation at all (wait, the kids got a soda each while they had to wait two hours to get into the house), and when we asked about a compensation the request was smoothly ignored. The aircondtion did not work at all on the first floor, and when we asked it to be fixed, we got a standard reply back, that someone fixed it, which they did not. The refrigerator kept dripping a lot of water, so my kids slipped several times and hurt themselves, which we also mentitoned, but they didn't bother to do anything about that. That said, the house and the facilities are overall ok, but the lack of service is such a huge minus!
10
Sarah
26 sept 2025
·
Se alojó 9 noches
All of Villatel Orlando was wonderful. We felt so safe and looked after with the guarded gates. All of the property was gorgeous and manicured. Our unit was immaculate and the beds insanely comfortable. Every person we interacted with was kind and informative. 10/10 would definitely stay again. Highly recommend.
All of Villatel Orlando was wonderful. We felt so safe and looked after with the guarded gates. All of the property was gorgeous and manicured. Our unit was immaculate and the beds insanely comfortable. Every person we interacted with was kind and informative. 10/10 would definitely stay again. Highly recommend.
10
Raymond Patrick
26 sept 2025
·
Se alojó 5 noches
Everything was top notch. Absolutely blown away by the staff and the facilities.
Everything was top notch. Absolutely blown away by the staff and the facilities.
8
David
19 sept 2025
·
Se alojó 8 noches
Homes are nice and water park is fun. There are ants everywhere small sugar ants in the home and red ants all over the place near the seating for the waterpark. Also do not buy food/drinks at the on site restaurant, as the workers there added over 33% gratuity when swiping our card without approval and did this to other guests as well.
Homes are nice and water park is fun. There are ants everywhere small sugar ants in the home and red ants all over the place near the seating for the waterpark. Also do not buy food/drinks at the on site restaurant, as the workers there added over 33% gratuity when swiping our card without approval and did this to other guests as well.
10
Gloria
10 ago 2025
·
Se alojó 5 noches
Villatel Orlando Resort offers affordable rates, which initially seemed great. However, they charge extra for nearly everything—for example, restocking amenities costs $40 per night, and the dish and hand soaps feel watered down. They also push heavily for prepaid services like pool heating and grill propane, which are very expensive. Unfortunately, our important dinner celebration was ruined because, despite prepaying for the grill propane in advance, it ran out in the middle of cooking. It took over two hours to get a refill, and we had to go to a restaurant to finish our BBQ. There was no apology from staff, which was very disappointing. While the price is budget-friendly, these extra charges and service issues impacted our stay.
Villatel Orlando Resort offers affordable rates, which initially seemed great. However, they charge extra for nearly everything—for example, restocking amenities costs $40 per night, and the dish and hand soaps feel watered down. They also push heavily for prepaid services like pool heating and grill propane, which are very expensive. Unfortunately, our important dinner celebration was ruined because, despite prepaying for the grill propane in advance, it ran out in the middle of cooking. It took over two hours to get a refill, and we had to go to a restaurant to finish our BBQ. There was no apology from staff, which was very disappointing. While the price is budget-friendly, these extra charges and service issues impacted our stay.
10
Brian Glen
1 jul 2025
·
Se alojó 7 noches
Home was very clean. Pool was a little small but perfect for a quick cool off. Staff was amazing. I met a man by the name of Darrel and he was fantastic. The resort was really close to everything which made it nice. I highly recommend this place for families of all sizes. The themed bunk room was a huge hit with the kids!
Home was very clean. Pool was a little small but perfect for a quick cool off. Staff was amazing. I met a man by the name of Darrel and he was fantastic. The resort was really close to everything which made it nice. I highly recommend this place for families of all sizes. The themed bunk room was a huge hit with the kids!
6
Andrea
6 jul 2025
·
Se alojó 3 noches
Check-in was rough, and it only got worse from there. There were no washcloths provided in any of the 6 bathrooms. We made multiple requests and were told they provide them on a first-come, first-served basis and they were currently out. We weren’t asking for extras we had been given none at all for our stay. 11 hours later, we received just six washcloths for 11 people, and one of them was soiled. This was for a 4-day, 3-night stay with a family of 11. At that point, I had no choice but to drive to a local Walmart and buy our own completely unacceptable for a resort at this price point. Management was nonexistent. Response times were painfully slow, and when I asked to speak with a manager, I never received a call back—instead, I got unrelated text messages that had nothing to do with my concerns. To make matters worse, the resort advertises a long list of amenities, but charges extra for nearly all of them: $150 to heat the spa A fee to use the on-site grill, despite it being listed as an amenity An outrageous $800 cleaning fee, yet we were still expected to take out the trash, load the dishwasher, and tidy up before checkout. If you wanted your villa cleaned during your stay, you better pull out more $, because the $800 cleaning fee doesn’t cover it. We paid over $3,200 and were left feeling completely ripped off. The resort looks five-star, but the service, hidden fees, and lack of hospitality make it a one-star experience. We will not be returning.
Check-in was rough, and it only got worse from there. There were no washcloths provided in any of the 6 bathrooms. We made multiple requests and were told they provide them on a first-come, first-served basis and they were currently out. We weren’t asking for extras we had been given none at all for our stay. 11 hours later, we received just six washcloths for 11 people, and one of them was soiled. This was for a 4-day, 3-night stay with a family of 11. At that point, I had no choice but to drive to a local Walmart and buy our own completely unacceptable for a resort at this price point. Management was nonexistent. Response times were painfully slow, and when I asked to speak with a manager, I never received a call back—instead, I got unrelated text messages that had nothing to do with my concerns. To make matters worse, the resort advertises a long list of amenities, but charges extra for nearly all of them: $150 to heat the spa A fee to use the on-site grill, despite it being listed as an amenity An outrageous $800 cleaning fee, yet we were still expected to take out the trash, load the dishwasher, and tidy up before checkout. If you wanted your villa cleaned during your stay, you better pull out more $, because the $800 cleaning fee doesn’t cover it. We paid over $3,200 and were left feeling completely ripped off. The resort looks five-star, but the service, hidden fees, and lack of hospitality make it a one-star experience. We will not be returning.
8
Melissa
29 jun 2025
·
Se alojó 3 noches
Very friendly and helpful
Very friendly and helpful
4
Joey
29 jun 2025
·
Se alojó 2 noches
Check in was late.
Check in was late.
8
Terliski
21 jun 2025
·
Se alojó 3 noches
I enjoyed my stay at the Villas with Villatel Orlando. I was greeted upon arrival at the gate, and felt secure having security on-site 24/7. The home was clean, spacious, and stocked with the necessities. Having a private pool was a perk that we appreciated since the resort pool closes at 8 pm. Amenities were great, including a pool, a lazy river, water slides, a gym, a playground, and a pickleball area. There were many lounge chairs by the pool, including spaces that could be reserved. Two things could be improved. The pamphlet provided by Villatel, advertises a pre-paid play card to Dezerland. However, when I called customer service, I was informed that they no longer honored that perk, as they no longer have that agreement with the establishment. Also, there is a housekeeping fee that is not transparent for services during your stay. I learned of this when I called to reserve a mid-stay housekeeping service, and I was informed that there would be an associated cost. I was under the impression that this cost was included in the fees paid that referenced housekeeping for the stay; however, I was informed that those fees cover cleaning after the stay.
I enjoyed my stay at the Villas with Villatel Orlando. I was greeted upon arrival at the gate, and felt secure having security on-site 24/7. The home was clean, spacious, and stocked with the necessities. Having a private pool was a perk that we appreciated since the resort pool closes at 8 pm. Amenities were great, including a pool, a lazy river, water slides, a gym, a playground, and a pickleball area. There were many lounge chairs by the pool, including spaces that could be reserved. Two things could be improved. The pamphlet provided by Villatel, advertises a pre-paid play card to Dezerland. However, when I called customer service, I was informed that they no longer honored that perk, as they no longer have that agreement with the establishment. Also, there is a housekeeping fee that is not transparent for services during your stay. I learned of this when I called to reserve a mid-stay housekeeping service, and I was informed that there would be an associated cost. I was under the impression that this cost was included in the fees paid that referenced housekeeping for the stay; however, I was informed that those fees cover cleaning after the stay.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Conveniente para Universal y restaurantes y tiendas cercanos, con atracciones a poca distancia en coche. Los parques de Disney suelen estar a una distancia mayor en comparación con Universal.
Reseñas de huéspedes relacionadas
10
Frannie
31 jul 2025
·
Se alojó 3 noches
It’s a new resort. Nice amenities. Very close to universal, lots of restaurants nearby
It’s a new resort. Nice amenities. Very close to universal, lots of restaurants nearby
10
Anthony
27 ago 2025
·
Se alojó 4 noches
It was close to everything
It was close to everything
10
Andre
28 mar 2025
·
Se alojó 3 noches
Absolutely amazing resort. The location is perfect also.
Absolutely amazing resort. The location is perfect also.
10
Sherwin
1 sept 2025
·
Se alojó 8 noches
⭐️⭐️⭐️⭐️⭐️ We had such a wonderful stay at Villatel Resort! Our 4-bedroom villa was spotless, beautifully designed, and incredibly comfortable. Everything we needed was right there—from spacious rooms to top-notch amenities that made us feel right at home. Our son especially loved the kids’ room and had the best time playing video games with Dad and the family. The resort pool and grounds were just as clean and comfortable as the villa itself, and the staff was attentive, friendly, and always accommodating. Another huge plus was the location—Epic Universe was only about 15 minutes away, making it super convenient for our family adventures. We absolutely plan to return, and next time we’ll bring more family along and choose a larger villa so everyone can experience it together. Villatel truly exceeded our expectations!
⭐️⭐️⭐️⭐️⭐️ We had such a wonderful stay at Villatel Resort! Our 4-bedroom villa was spotless, beautifully designed, and incredibly comfortable. Everything we needed was right there—from spacious rooms to top-notch amenities that made us feel right at home. Our son especially loved the kids’ room and had the best time playing video games with Dad and the family. The resort pool and grounds were just as clean and comfortable as the villa itself, and the staff was attentive, friendly, and always accommodating. Another huge plus was the location—Epic Universe was only about 15 minutes away, making it super convenient for our family adventures. We absolutely plan to return, and next time we’ll bring more family along and choose a larger villa so everyone can experience it together. Villatel truly exceeded our expectations!
10
Kenny
6 dic 2023
·
Se alojó 3 noches
Staying at the Villatel Orlando resoort was a great experience! Its location is perfect, and the room itself was incredibly clean & cozy. Brand new villas indeed!
Staying at the Villatel Orlando resoort was a great experience! Its location is perfect, and the room itself was incredibly clean & cozy. Brand new villas indeed!
10
Melodie
28 sept 2025
·
Se alojó 4 noches
Very nice property and convenient to parks and shopping.
Very nice property and convenient to parks and shopping.
10
Keith
6 jul 2025
·
Se alojó 14 noches
Fantastic place to stay. Very safe but also accessible to the orlando favourites.
Fantastic place to stay. Very safe but also accessible to the orlando favourites.
10
Ann Marie
29 sept 2025
·
Se alojó 9 noches
This hotel was extremely clean and the beds were comfortable! It was very close to Universal and I4. There were a lot of dining and shopping areas close by. We would love to stay there again!
This hotel was extremely clean and the beds were comfortable! It was very close to Universal and I4. There were a lot of dining and shopping areas close by. We would love to stay there again!
10
Tiffany
16 sept 2025
·
Se alojó 4 noches
Beautiful property!! Close to Universal.
Beautiful property!! Close to Universal.
8
Angie
6 dic 2024
·
Se alojó 4 noches
Property was overall very nice! Everything was clean and beds very comfortable. The only issue was the electrical outlets in the bathrooms did not work. Also, property is about 25 minutes from Disney parks so keep that in mind if you are planning a Disney park day.
Property was overall very nice! Everything was clean and beds very comfortable. The only issue was the electrical outlets in the bathrooms did not work. Also, property is about 25 minutes from Disney parks so keep that in mind if you are planning a Disney park day.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opciones de restaurantes y bares en el lugar son limitadas, con inquietudes sobre los precios y un informe sobre un cargo automático por propina agregado sin aprobación. Varios huéspedes disfrutaron de comida y bebidas junto a la piscina.
Reseñas de huéspedes relacionadas
8
Rolff
2 ago 2025
·
Se alojó 3 noches
Needs to have more options when it comes to restaurant .
Needs to have more options when it comes to restaurant .
10
Lauren
22 ago 2025
·
Se alojó 6 noches
We had a great stay in a 4 bd villa. the place was clean, spacious, and comfortable for our party of 6. the staff was very friendly, drinks at the pool bar were strong, the covered playground was a hit with the kids, the lazy river moved really slow (very lazy), water slides were fun!
We had a great stay in a 4 bd villa. the place was clean, spacious, and comfortable for our party of 6. the staff was very friendly, drinks at the pool bar were strong, the covered playground was a hit with the kids, the lazy river moved really slow (very lazy), water slides were fun!
10
Jenny
23 ago 2025
·
Se alojó 3 noches
Had the best time visiting this resort in mid Aug! Rented the 4BR w/pool & game room! Family of 6 fit extremely well in the home! Home was super clean, well stocked, plenty of all toiletries, dry goods & linens. Kids LOVED the game room!!! The beds, OMG, so SO comfortable!! Like better than our $10k bed at home! Pools were super fun, so fun that we extended a day! Evening swims were awesome, music choice by management-well done!! Pool food was priced well for a resort, not overpriced at all IMO. And the food was actually good!! The burger- so good. Complex is super safe, we felt comfortable letting our kids (15yrs-6yrs) play on their own around the pool area while hubs and I laid out. We had the best time & already planning a trip back! Ty so much
Had the best time visiting this resort in mid Aug! Rented the 4BR w/pool & game room! Family of 6 fit extremely well in the home! Home was super clean, well stocked, plenty of all toiletries, dry goods & linens. Kids LOVED the game room!!! The beds, OMG, so SO comfortable!! Like better than our $10k bed at home! Pools were super fun, so fun that we extended a day! Evening swims were awesome, music choice by management-well done!! Pool food was priced well for a resort, not overpriced at all IMO. And the food was actually good!! The burger- so good. Complex is super safe, we felt comfortable letting our kids (15yrs-6yrs) play on their own around the pool area while hubs and I laid out. We had the best time & already planning a trip back! Ty so much
8
David
19 sept 2025
·
Se alojó 8 noches
Homes are nice and water park is fun. There are ants everywhere small sugar ants in the home and red ants all over the place near the seating for the waterpark. Also do not buy food/drinks at the on site restaurant, as the workers there added over 33% gratuity when swiping our card without approval and did this to other guests as well.
Homes are nice and water park is fun. There are ants everywhere small sugar ants in the home and red ants all over the place near the seating for the waterpark. Also do not buy food/drinks at the on site restaurant, as the workers there added over 33% gratuity when swiping our card without approval and did this to other guests as well.
6
Lucianne
10 ago 2025
·
Se alojó 5 noches
Only 1 restaurant and it was a bar restaurant onsite. Standard menu not alot of options. Hotel comfort was good. Did not access internet. Transportation was only for one park. Amenities was nothing what is portrayed online the website. I expected better.
Only 1 restaurant and it was a bar restaurant onsite. Standard menu not alot of options. Hotel comfort was good. Did not access internet. Transportation was only for one park. Amenities was nothing what is portrayed online the website. I expected better.
10
Ronald
1 ago 2025
·
Se alojó 7 noches
What an amazing property! The staff is so friendly and helpful. I only wish we had more dining options onsite
What an amazing property! The staff is so friendly and helpful. I only wish we had more dining options onsite
10
Ashley
22 ago 2025
·
Se alojó 5 noches
This place was amazing ! The kids enjoyed the pool that was at the Villa and enjoyed the aqua bay even more. The food at aqua bay was really good as well. We will be returning !!
This place was amazing ! The kids enjoyed the pool that was at the Villa and enjoyed the aqua bay even more. The food at aqua bay was really good as well. We will be returning !!
8
Rachel Marie
23 abr 2025
·
Se alojó 5 noches
The Villa we stayed in was beautiful! The pool area very clean, extremely crowded. Lots of lifeguards, safe for children. Extreme limited food and bar was so disappointing. Almost shouldn’t be listed as a bar. They had no wine and cannot make/mix drinks. Food very limited and too expensive!
The Villa we stayed in was beautiful! The pool area very clean, extremely crowded. Lots of lifeguards, safe for children. Extreme limited food and bar was so disappointing. Almost shouldn’t be listed as a bar. They had no wine and cannot make/mix drinks. Food very limited and too expensive!
8
Chris
28 jun 2025
·
Se alojó 3 noches
We booked a 9 bedroom house with a theater and everyone had a blast! Waterpark was decent with one slide closed the entire time, lazy river was basic and the only complaint was the waterpark water was really warm. It felt like hot bath water and in the heat it didn’t cool you off much, especially with how hot the floor was. Still had fun! Bar food was good depending on what you ordered, $11 for tenders and fries. Chicken nachos were delicious! They ran about $20 with tax and we got it several times since it was so good. Drink were surprisingly well priced as well and they had an unlimited soda refill cup for $14. The big disappointment was the kitchen. There were tons of ants on the counter no matter how many times you cleaned it. Brought the issue to the staff and managers attention who said they couldn’t spray until we left and to contact them after we checked out. I did that and they tried to say the issue was solved which was a lie. Other than that the house itself was great and we all had a blast, just couldn’t use the counters to eat. Overall the family had a great time and if you can get a clean room you should have a blast. We will try another place before coming back due to customer service trying to hide the ant problem. High score on the basketball game for 4 rounds was 409 good luck!
We booked a 9 bedroom house with a theater and everyone had a blast! Waterpark was decent with one slide closed the entire time, lazy river was basic and the only complaint was the waterpark water was really warm. It felt like hot bath water and in the heat it didn’t cool you off much, especially with how hot the floor was. Still had fun! Bar food was good depending on what you ordered, $11 for tenders and fries. Chicken nachos were delicious! They ran about $20 with tax and we got it several times since it was so good. Drink were surprisingly well priced as well and they had an unlimited soda refill cup for $14. The big disappointment was the kitchen. There were tons of ants on the counter no matter how many times you cleaned it. Brought the issue to the staff and managers attention who said they couldn’t spray until we left and to contact them after we checked out. I did that and they tried to say the issue was solved which was a lie. Other than that the house itself was great and we all had a blast, just couldn’t use the counters to eat. Overall the family had a great time and if you can get a clean room you should have a blast. We will try another place before coming back due to customer service trying to hide the ant problem. High score on the basketball game for 4 rounds was 409 good luck!
10
khristy
14 ago 2025
·
Se alojó 9 noches
The only thing that sucked was the price of food at the bar/pool area! How can you charge 6 bucks for a 20 oz of soda! But other than that it was beautiful! So clean and just overall amazing time
The only thing that sucked was the price of food at the bar/pool area! How can you charge 6 bucks for a 20 oz of soda! But other than that it was beautiful! So clean and just overall amazing time
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Aliuska
23 ago 2026
·
Se alojó 3 noches
Tuve la dicha de celebrar 3 cumple en este maravilloso hotel 🏨 ♥️ 🎶 el cumple de mi mami y mis dos nietecitos. Espectacular desde el comfort hasta la profecionalidad de los trabajadores. Lo unico, fue el pago De los parqueo 40 dólares diarios, por cada carro para mi opinion DEMACIADO CARO.
Tuve la dicha de celebrar 3 cumple en este maravilloso hotel 🏨 ♥️ 🎶 el cumple de mi mami y mis dos nietecitos. Espectacular desde el comfort hasta la profecionalidad de los trabajadores. Lo unico, fue el pago De los parqueo 40 dólares diarios, por cada carro para mi opinion DEMACIADO CARO.
10
Ricardo
12 jun 2026
·
Se alojó 6 noches
Muy buen lugar para familias! Casas modernas en buen estado, amplias y cómodas. Cerca de Universal
Muy buen lugar para familias! Casas modernas en buen estado, amplias y cómodas. Cerca de Universal
10
Ariadna
28 may 2026
·
Se alojó 3 noches
Todo muy lindo y limpio … el parqueo a veces se complica si te usan tu lugar pero todo en general y la atención excelente 👍
Todo muy lindo y limpio … el parqueo a veces se complica si te usan tu lugar pero todo en general y la atención excelente 👍
6
Marcrilet
28 nov 2025
·
Se alojó 4 noches
Muy organizado y limpio lo único fue que llame 3 veces para que me fueran arreglar el refrigerador porque no estaba enfriando y nunca llegaron y se me arruinaron muchas cosas que necesitaban estar congeladas y otro detalle ponen muy pocas toallas en los baños lo resto estuvo bueno.
Muy organizado y limpio lo único fue que llame 3 veces para que me fueran arreglar el refrigerador porque no estaba enfriando y nunca llegaron y se me arruinaron muchas cosas que necesitaban estar congeladas y otro detalle ponen muy pocas toallas en los baños lo resto estuvo bueno.
10
Veronica
12 nov 2025
·
Se alojó 10 noches
excelente ubicación, lindo, limpio, buena calidad.
excelente ubicación, lindo, limpio, buena calidad.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Entrada
Salida
De 16:00 a 23:59
Antes de la(s) 10:00
Interesante
Políticas e información adicionales sobre esta propiedad.
Extras opcionales
Servicios adicionales de pago que puedes solicitar.
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-16: NO DATA
- 2026-10-17: 2032.1929463195802USD
- 2026-10-18: NO DATA
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: 1485.2805707458497USD
- 2026-10-22: 1469.884013195801USD
- 2026-10-23: 1469.884013195801USD
- 2026-10-24: 1484.2556331054689USD
- 2026-10-25: 1503.4204445922853USD
- 2026-10-26: 1503.4204445922853USD
- 2026-10-27: 1534.9449918395997USD
- 2026-10-28: 1503.4204445922853USD
- 2026-10-29: 1469.884013195801USD
- 2026-10-30: 1471.0707903137209USD
- 2026-10-31: 1568.0905397521974USD
- 2026-11-01: 1503.4204445922853USD
- 2026-11-02: 1484.2556331054689USD
- 2026-11-03: NO DATA
- 2026-11-04: 1469.884013195801USD
- 2026-11-05: 1489.526799749756USD
- 2026-11-06: 1503.4204445922853USD
- 2026-11-07: 1469.884013195801USD
- 2026-11-08: 1503.4204445922853USD
- 2026-11-09: 1503.4204445922853USD
- 2026-11-10: 1469.884013195801USD
- 2026-11-11: 1471.0707903137209USD
- 2026-11-12: 1484.2556331054689USD
- 2026-11-13: 1503.4204445922853USD
- 2026-11-14: 1485.4425473754884USD
- 2026-11-15: 1484.2556331054689USD
- 2026-11-16: 1485.4425473754884USD
- 2026-11-17: 1503.4204445922853USD
- 2026-11-18: NO DATA
- 2026-11-19: 1714.6991394775391USD
- 2026-11-20: 1676.9780603698732USD
- 2026-11-21: 1676.9780603698732USD
- 2026-11-22: NO DATA
- 2026-11-23: 1661.3663111755372USD
- 2026-11-24: NO DATA
- 2026-11-25: 1637.996142010498USD
- 2026-11-26: 1642.3335771606446USD
- 2026-11-27: 1676.9780603698732USD
- 2026-11-28: NO DATA
- 2026-11-29: 1546.8129001708985USD
- 2026-11-30: 1390.1382963989258USD
- 2026-12-01: 1286.4827169250489USD
- 2026-12-02: 1266.4036495422363USD
- 2026-12-03: NO DATA
- 2026-12-04: 1249.6904318359375USD
- 2026-12-05: 1255.613893865967USD
- 2026-12-06: 1260.3398809143066USD
- 2026-12-07: NO DATA
- 2026-12-08: 1286.2455809448243USD
- 2026-12-09: 1273.3735820922852USD
- 2026-12-10: NO DATA
- 2026-12-11: 1255.613893865967USD
- 2026-12-12: 1286.2455809448243USD
- 2026-12-13: NO DATA
- 2026-12-14: NO DATA
- 2026-12-15: 1261.5266580322266USD
- 2026-12-16: NO DATA
Este alojamiento no dispone de recepción. Los huéspedes recibirán un correo electrónico 72 horas antes de su llegada con las instrucciones para el registro de entrada y un código de acceso. Podrán acceder al alojamiento a través de una entrada privada. Se ofrece asistencia a los huéspedes a través de un sistema de recepción virtual. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 21 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- Transacciones sin efectivo disponibles
- Se aceptan estancias de larga duración.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor y detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Piscina disponible de 09:00 a 20:00.
- Se ofrece alojamiento gratuito a un máximo de 4 menores de hasta 12 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Para acceder a este alojamiento, no es necesario el coche.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Aparcamiento al aire libre: 37.28 USD por día.
- Mascotas: 150 USD por alojamiento, por estancia
- No se cobran tasas por los animales de servicio
- El servicio de limpieza está disponible por un cargo adicional cuyo importe varía según la duración de la estancia.
- Cuna (cama para bebé): 85.0 USD por estancia.
- Tasa de mantenimiento de la piscina climatizada: 25 USD por noche
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
WiFi gratuito
Restaurante
Cajero automático
Registros de entrada y salida exprés
Aparcamiento gratuito
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Actividades
Muebles de exterior
Servicios
Cajero automático
Registros de entrada y salida exprés
Concierge Services
General
Restaurante
Wheelchair Accessible (Limited)
Internet
WiFi gratuito