BrentwoodInn&suites

Very unclean room stained chair,heavily dented refrigerator,stained,chipped sink. Have pictures

Nice

Room condition was ok. Furnitures are old. Fridge was toi much icy, old, sounding bad. We didnt use microwave. Sofa was dirty: never sit or kept anything. Customer support was not great. No water and difficult to contact at night, we reached. Pushed me for extra charges to non m-smoking inspite i called expedia to change to non-smoking, talked to hotel before reaching twice fir non-smoking that tgey agreed. Need to check any extra was charged by them. Good they put new towel, 2nd day, when we weren't there but i think no personal items were taken. Rating 3: needs courtesy and improvements for atteacting more people.

The room was terrible! Dirty, in need of a major cleaning and renovation. I recommend not coming within a mile of the hotel!

Staff was rude and rushing us to leave and had a couple of riaches