Extended Stay America Suites - Richmond - Glen Allen - Short Pump
85 USD
/natt
Gj.snitt. for september
Velg datoer for å se priser og tilgjengelighet
85 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Extended Stay America Suites - Richmond - Glen Allen - Short Pump er prisen per natt i gjennomsnitt 78 USD i den billigste måneden (oktober) og 89 USD i den dyreste måneden (mai), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 86 USD |
| februar | 84 USD |
| mars | 87 USD |
| april | 88 USD |
| mai | 89 USD |
| juni | 87 USD |
| juli | 86 USD |
| august | 89 USD |
| september | 85 USD |
| oktober | 78 USD |
| november | 86 USD |
| desember | 86 USD |
J
F
M
A
M
J
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sep · 85 USD
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N
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Dyreste: mai (ca. 89 USD)
Billigste: oktober (ca. 78 USD)
Om denne eiendommen
Du tilbys blant annet et treningssenter og wi-fi (inkludert) og piknikområde.
Fasiliteter
Du tilbys blant annet et treningssenter og wi-fi (inkludert) og piknikområde.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet en døgnåpen resepsjon, vaskeritjenester og safe i resepsjonen. Gjestene tilbys ubetjent parkering (inkludert) på stedet.
Rom
Føl deg som hjemme i et av de 95 gjesterommene, som har et kjøkken med kjøleskap og ovn. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med kabel-TV. Rommet har telefon, samt skrivebord og separat sitteområde.
Beliggenhet
Når du har Extended Stay America Suites Richmond Glen Allen Short Pump i Glen Allen som overnattingssted, bor du i et shoppingområde, kun 15 minutter å kjøre fra Short Pump Town Center og University of Richmond. Dette hotellet ligger 12,5 mi (20,1 km) unna Virginia Commonwealth University og 13,7 mi (22,1 km) unna Greater Richmond Convention Center (messesenter).
Hva finnes i nærheten
Elk's Lodge(1.6 miles)
Short Pump Town Center(2.8 miles)
Bowlero West End(4.1 miles)
Regency Square Mall(4.6 miles)
Sheltering Arms Institute(4.8 miles)
Cobblestones Park(5.5 miles)
Henrico Doctors' sykehus(6.6 miles)
Crump Park and Meadow gårdsmuseum(6.8 miles)
Bon Secours Heart Institute at Reynolds Crossing(7.6 miles)
Glen Allen kunst- og kultursenter(7.7 miles)
Libbie Mill Dog Park(8.1 miles)
Hunting Hawk golfklubb(8.3 miles)
Virginia Randolph Museum(8.3 miles)
Lewis Ginter Botanical Garden(8.6 miles)
University of Richmond(9 miles)
Nærmeste store flyplass er Richmond, Virginia (RIC-Richmond internasjonale flyplass)(21.4 miles)
Parkering
Rom for ikke-røykere
Rasteplass
Separat røykeområde
Selvbetjent vaskeri
Gratis parkering
Beliggenhet
4231 Park Place Court, Innsbrook, Virginia, USA
Elk's Lodge (1.6 miles)
Short Pump Town Center (2.8 miles)
Bowlero West End (4.1 miles)
Regency Square Mall (4.6 miles)
Sheltering Arms Institute (4.8 miles)
Cobblestones Park (5.5 miles)
Gjesteomtaler
7.3
God
basert på 507 verifiserte omtaler
Hvem bor her?
Business
38%
Par
21%
Familie
33%
Alene
6%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Mange anmeldelser av Extended Stay America Suites - Richmond - Glen Allen - Short Pump rapporterer om renslighetsproblemer, inkludert kakerlakker og veggedyr, lukt av sigaretter eller marihuana, og vedlikeholdsproblemer som ødelagte låser og heiser som ikke fungerer.
Les merVar dette til hjelp?
Hva gjestene synes
Mange anmeldelser av Extended Stay America Suites - Richmond - Glen Allen - Short Pump rapporterer om renslighetsproblemer, inkludert kakerlakker og veggedyr, lukt av sigaretter eller marihuana, og vedlikeholdsproblemer som ødelagte låser og heiser som ikke fungerer.
Servicen er blandet: noen gjester fant personalet vennlig og hjelpsomt, mens andre opplevde dårlig kommunikasjon, kanselleringer i siste liten og vanskeligheter med refusjoner. Rommene er ofte utdaterte med ødelagte armaturer, ujevn tilgang til varmt vann og støy nær ytterdører, selv om noen gjester satte pris på de romslige planløsningene og rolige omgivelsene. Beliggenheten er praktisk i forhold til butikker og restauranter, og frokosten er minimal. Totalt sett kan du forvente et budsjettvennlig opphold med betydelige kompromisser.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Fasilitetene er grunnleggende, med tilbakevendende vedlikeholds- og sikkerhetsproblemer: flere anmeldelser nevner at ytterdører ikke kan låses og heisutfall eller mørke heiser. Noen bemerker også røyklukt i fellesområdene.
Relaterte gjesteomtaler
4
MONICA
12. aug. 2024
·
Overnattet 2 netter
We killed roaches Our fridge wasnt workimg but they switch it out. The side door thats suppose to be key entry only and locked for our protection was not lock.
We killed roaches Our fridge wasnt workimg but they switch it out. The side door thats suppose to be key entry only and locked for our protection was not lock.
2
Ashley
9. apr. 2023
·
Overnattet 1 natt
Checked in late 11:45p, proceed to room, door already cracked open. stepped inside the room was still dirty (bathroom towels all used, bed not stripped/made up with clean linen and there was trash/food on nightstand). Immediately went back to front desk, no apology just issued keys to new room. new room was on the 3rd floor- elevator was broken. Morning of checkout housekeeping started knocking at 9:45a- I requested they come back later. Every 30 min there was a knock from housekeepers, I kept saying “come back later!” A housekeeper attempted to open the door but the extra lock stopped door from opening all the way &yelled in “check out is 11am” I replied “it’s not even 11am and the back of this door states check out is 12pm noon”. She said “well are you checking out or staying?!” I said “I’m staying until check out by noon.” She leaves & few minutes later the front desk calls room phone to ask if I’m staying or checking out? I again state “I’m staying until check out by noon.” They say checkout is 11a and I state the sign on the back of my door says 12noon (see picture attached) he states signed in my reservation checkout is 11a. He says he will give me a little more time to get ready to leave, I hang up & pack my belongings and head to the desk where I ask for proof of signing 11a he says he doesn’t have record. So I go off what’s on the door he states that’s wrong, I ask for manager he states he is manager. I would like someone to rectify the unsatisfactory experience.
Checked in late 11:45p, proceed to room, door already cracked open. stepped inside the room was still dirty (bathroom towels all used, bed not stripped/made up with clean linen and there was trash/food on nightstand). Immediately went back to front desk, no apology just issued keys to new room. new room was on the 3rd floor- elevator was broken. Morning of checkout housekeeping started knocking at 9:45a- I requested they come back later. Every 30 min there was a knock from housekeepers, I kept saying “come back later!” A housekeeper attempted to open the door but the extra lock stopped door from opening all the way &yelled in “check out is 11am” I replied “it’s not even 11am and the back of this door states check out is 12pm noon”. She said “well are you checking out or staying?!” I said “I’m staying until check out by noon.” She leaves & few minutes later the front desk calls room phone to ask if I’m staying or checking out? I again state “I’m staying until check out by noon.” They say checkout is 11a and I state the sign on the back of my door says 12noon (see picture attached) he states signed in my reservation checkout is 11a. He says he will give me a little more time to get ready to leave, I hang up & pack my belongings and head to the desk where I ask for proof of signing 11a he says he doesn’t have record. So I go off what’s on the door he states that’s wrong, I ask for manager he states he is manager. I would like someone to rectify the unsatisfactory experience.
2
Reggie
14. okt. 2023
·
Overnattet 1 natt
I walked into the first room they gave me (after going up to my floor in a completely dark elevator - no lights) and saw 2 bare mattresses, one on the bed and one half on a desk, half on the floor. The air conditioning unit was in the bathtub. Cleaning supplies were everywhere. Also, I was told to use my room key to get into the building but when I apporached the door 2 residents who'd obviously been there awhile said "It's not locked," and it wasn't at any time during my stay. So much for the security of a locked building. When I reached the 2nd room they gave me the door was ajar, and when I entered I could see why - it wasn't centered in the doorway. There was a half-inch gap between the door and the top hinges. I had to push forcefully against the top of the door for it to close properly. In the hallway you could smell food cooking. In my room I could smell smoke, I guess from the smoking units (not sure where they were). Once in the room it wasn't too bad. It was bare bones but spacious and pretty clean. No shampoo in the bathroom, just a couple of small bars of soap. Given the above, I'd say the room rate for this hotel is twice what it should be.
I walked into the first room they gave me (after going up to my floor in a completely dark elevator - no lights) and saw 2 bare mattresses, one on the bed and one half on a desk, half on the floor. The air conditioning unit was in the bathtub. Cleaning supplies were everywhere. Also, I was told to use my room key to get into the building but when I apporached the door 2 residents who'd obviously been there awhile said "It's not locked," and it wasn't at any time during my stay. So much for the security of a locked building. When I reached the 2nd room they gave me the door was ajar, and when I entered I could see why - it wasn't centered in the doorway. There was a half-inch gap between the door and the top hinges. I had to push forcefully against the top of the door for it to close properly. In the hallway you could smell food cooking. In my room I could smell smoke, I guess from the smoking units (not sure where they were). Once in the room it wasn't too bad. It was bare bones but spacious and pretty clean. No shampoo in the bathroom, just a couple of small bars of soap. Given the above, I'd say the room rate for this hotel is twice what it should be.
2
Neil
31. okt. 2023
·
Overnattet 1 natt
One of the worst hotel experiences. Elevator light out, rode up in pitch dark. Security doors not working so anyone can roam the halls (it is an extended stay). Smelled, filthy, drug activity on the property. Awful.
One of the worst hotel experiences. Elevator light out, rode up in pitch dark. Security doors not working so anyone can roam the halls (it is an extended stay). Smelled, filthy, drug activity on the property. Awful.
4
Nancy W
4. apr. 2023
·
Overnattet 3 netter
According to the manager, this property is going through a transition. There were no supplies in the kitchen even though there was a note inside a cabinet listing what should be included(and a reason we stayed here). When I asked for them, they had a a couple plates, mugs and knives to give me. That's it...no cookware, forks etc. I got the impression they left the towels that were still on the rack from the previous guest, so I asked for fresh. There was no soap to wash hands or dishes. The curtains and couch had stains. The sign in the room said bedding for the couch was in the closet, but it wasn't there. I had to go down to the front desk over and over again. The elevator was broken and the dry wall was cut out on the first floor hall about 10" off the ground. But the staff was friendly and tried their best with what they were given.
According to the manager, this property is going through a transition. There were no supplies in the kitchen even though there was a note inside a cabinet listing what should be included(and a reason we stayed here). When I asked for them, they had a a couple plates, mugs and knives to give me. That's it...no cookware, forks etc. I got the impression they left the towels that were still on the rack from the previous guest, so I asked for fresh. There was no soap to wash hands or dishes. The curtains and couch had stains. The sign in the room said bedding for the couch was in the closet, but it wasn't there. I had to go down to the front desk over and over again. The elevator was broken and the dry wall was cut out on the first floor hall about 10" off the ground. But the staff was friendly and tried their best with what they were given.
10
David
23. mars 2025
·
Overnattet 1 natt
Despite the policy, there us a bit of cigarette smoke odor. Probably cannot be helped or enforced.
Despite the policy, there us a bit of cigarette smoke odor. Probably cannot be helped or enforced.
6
Allison
25. mai 2025
·
Overnattet 1 natt
This was an okay hotel. We stayed one night with two dogs and it served its purpose. I don’t think the “secure” doors on the entrance into our building actually locked. The security lock on our door was busted. When my husband took a shower, water came out from under the tub. The smell of bleach was very prevalent when we came into our room. Our sheets were stained on our bed. There is little to no grass on the property to walk your dog in. We were in this hotel less than 12 hours and I’m thankful it was just that long.
This was an okay hotel. We stayed one night with two dogs and it served its purpose. I don’t think the “secure” doors on the entrance into our building actually locked. The security lock on our door was busted. When my husband took a shower, water came out from under the tub. The smell of bleach was very prevalent when we came into our room. Our sheets were stained on our bed. There is little to no grass on the property to walk your dog in. We were in this hotel less than 12 hours and I’m thankful it was just that long.
4
Cindy
24. mars 2024
·
Overnattet 1 natt
Overall, the property and room was fairly clean, but the first thing I found upon entering the restroom was a pubic hair on the toilet seat and no hot water to wash my hands. There was hot water for the shower though. The room was spacious, but lacked amenities like USB chargers and in-room coffee accouterments. Complimentary “grab & go breakfast” was served in the morning and at 7AM all I found was 1 granola bar, 3 packages of instant oatmeal, coffee & hot water. If you’re looking for a basic and budget-friendly hotel, you will be very pleased. The area is off of a main road and is very quiet and the landscaping looks nice and well-maintained. There is a small terrace with outdoor seating and barbecues available as well.
Overall, the property and room was fairly clean, but the first thing I found upon entering the restroom was a pubic hair on the toilet seat and no hot water to wash my hands. There was hot water for the shower though. The room was spacious, but lacked amenities like USB chargers and in-room coffee accouterments. Complimentary “grab & go breakfast” was served in the morning and at 7AM all I found was 1 granola bar, 3 packages of instant oatmeal, coffee & hot water. If you’re looking for a basic and budget-friendly hotel, you will be very pleased. The area is off of a main road and is very quiet and the landscaping looks nice and well-maintained. There is a small terrace with outdoor seating and barbecues available as well.
4
Don’t Mind
4. apr. 2025
·
Overnattet 2 netter
The door latch/bolt was missing the bolt. Only the door handle lock. It was very noisy in the morning. Lots of people outside at all hours of the night mostly smoking cigarettes or weed.
The door latch/bolt was missing the bolt. Only the door handle lock. It was very noisy in the morning. Lots of people outside at all hours of the night mostly smoking cigarettes or weed.
2
John
24. mars 2025
·
Overnattet 1 natt
I had to wait 3 hours to check in after 3pm check in time. Bathroom door was broken, sofa bed could not be used as a bed because wire frame was coming through matress, smokers at the hotel threw cigarette butts out in mulch in rear of hotel that caused a fire and FD response had to extinguish.
I had to wait 3 hours to check in after 3pm check in time. Bathroom door was broken, sofa bed could not be used as a bed because wire frame was coming through matress, smokers at the hotel threw cigarette butts out in mulch in rear of hotel that caused a fire and FD response had to extinguish.
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Renhold
Mange anmeldelser viser til dårlig renhold, med hyppige rapporter om kakerlakker og sporadiske veggedyr, skitne rom og sterk lukt av sigaretter eller marihuana. Et lite antall gjester rapporterte rene rom, men dette var unntak.
Relaterte gjesteomtaler
2
Helmut
19. okt. 2025
·
Overnattet 1 natt
This place is disgusting. Maybe got one hour of sleep? Filthy, filthy, filthy, and when I asked for a non-smoking room, I was told they are all non-smoking, and the room I was moved to was just as bad. The filth factor is extremely high here; both rooms I was given were disgusting, including my feet sticking to the floor from the amount of grime. I wish I had just slept in my car, as this was a complete waste of money.
This place is disgusting. Maybe got one hour of sleep? Filthy, filthy, filthy, and when I asked for a non-smoking room, I was told they are all non-smoking, and the room I was moved to was just as bad. The filth factor is extremely high here; both rooms I was given were disgusting, including my feet sticking to the floor from the amount of grime. I wish I had just slept in my car, as this was a complete waste of money.
2
Kentrai
16. aug. 2024
·
Overnattet 3 netter
Very old and outdated. Dirty with stains on mattresses and bugs. Wasn’t happy at all with the accommodations or for the overall cleanliness of the hotel. Very disappointing
Very old and outdated. Dirty with stains on mattresses and bugs. Wasn’t happy at all with the accommodations or for the overall cleanliness of the hotel. Very disappointing
2
Melissa
17. apr. 2023
·
Overnattet 1 natt
Filthy room, no towels, outdated.
Filthy room, no towels, outdated.
2
Lorette
17. nov. 2025
·
Overnattet 2 netter
Terrible and the place has bed bugs!
Terrible and the place has bed bugs!
2
Lore
1. juli 2024
·
Overnattet 2 netter
My room had bed bugs. They did not activate until my second night. The sofa in the room was filthy.
My room had bed bugs. They did not activate until my second night. The sofa in the room was filthy.
2
Madison
12. mai 2025
·
Overnattet 2 netter
My room was completely infested with cockroaches. They were on the walls, in my bed, in the bathroom, and in the kitchen area. I have photos. When I asked to check out and get a refund because I didn’t stay for the extra night, I was told that a manager would contact me and they never did.
My room was completely infested with cockroaches. They were on the walls, in my bed, in the bathroom, and in the kitchen area. I have photos. When I asked to check out and get a refund because I didn’t stay for the extra night, I was told that a manager would contact me and they never did.
2
Helmut
20. okt. 2025
·
Overnattet 1 natt
Noisy, filthy, uncomfortable beds, reeked of cigarettes. Asked for a non-smoking room and was told all rooms are non-smoking. I was given a different room, but it smelled the same. Horrible experience. I slept maybe one hour after a 12 hour work day. Very disappointing.
Noisy, filthy, uncomfortable beds, reeked of cigarettes. Asked for a non-smoking room and was told all rooms are non-smoking. I was given a different room, but it smelled the same. Horrible experience. I slept maybe one hour after a 12 hour work day. Very disappointing.
2
RAFAEL
5. mai 2025
·
Overnattet 3 netter
Very dirty. Super bad smell of marijuana every where. Stayed for 3 nights and all my clothes and luggage got the bad smell.. Hall, common areas and room very dirty and very bad smell. Do not stay in this place.
Very dirty. Super bad smell of marijuana every where. Stayed for 3 nights and all my clothes and luggage got the bad smell.. Hall, common areas and room very dirty and very bad smell. Do not stay in this place.
2
Kristen
30. mars 2023
·
Overnattet 1 natt
This hotel is disgusting. They should not be on this site for anyone to choose. The staff is extremely rude, the hotel itself smells and is dirty but the rooms top it all. There was blood on the floors, complete filth under the bed, hair in the sheet and sinks and the kitchen area was covered in grease. That is just the highlights of this disgusting location. Oh and do not forget the roaches.
This hotel is disgusting. They should not be on this site for anyone to choose. The staff is extremely rude, the hotel itself smells and is dirty but the rooms top it all. There was blood on the floors, complete filth under the bed, hair in the sheet and sinks and the kitchen area was covered in grease. That is just the highlights of this disgusting location. Oh and do not forget the roaches.
2
Deborah
8. apr. 2024
·
Overnattet 2 netter
The hallways and room smelled horrible. Roaches in the room. Sofa filthy and sticky. Pull out sofa bed was extremely uncomfortable. Mattress was about 2 inches thick and felt every spring and metal from frame. Was unable to sleep on. We left after the first night of our stay, I didn’t even care that I lost money that I paid for the next night. Would never recommend
The hallways and room smelled horrible. Roaches in the room. Sofa filthy and sticky. Pull out sofa bed was extremely uncomfortable. Mattress was about 2 inches thick and felt every spring and metal from frame. Was unable to sleep on. We left after the first night of our stay, I didn’t even care that I lost money that I paid for the next night. Would never recommend
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Rom
Rommene er ofte utdaterte med ødelagte låser eller armaturer, ujevn tilgang til varmt vann og støy nær ytterdører; noen gjester satte pris på de romslige planløsningene. Wi‑Fi kan medføre et tilleggsgebyr.
Relaterte gjesteomtaler
4
Amy
14. juli 2024
·
Overnattet 1 natt
Room smelled bad. Mattress was hard as a rock. Bathroom door had an in repaired hole in it. Coffee in the morning undrinkable.
Room smelled bad. Mattress was hard as a rock. Bathroom door had an in repaired hole in it. Coffee in the morning undrinkable.
6
Heliodora
11. aug. 2025
·
Overnattet 2 netter
Hi, not once was it advised to us that the internet or Wi-Fi was separately charged. Maybe just make aware ahead of time, thanks!
Hi, not once was it advised to us that the internet or Wi-Fi was separately charged. Maybe just make aware ahead of time, thanks!
2
Sandra
9. jan. 2023
·
Overnattet 1 natt
The first room we were given did not lock from the outside. The second room we were given had a nonworking tv, no towel bar in the bathroom, a tub that ran water all night long and a stove dial that kept turning on. The baseboard in the main hallway was missing. I will say that the front desk gal was very friendly, professional and kind. Please do NOT stay here.
The first room we were given did not lock from the outside. The second room we were given had a nonworking tv, no towel bar in the bathroom, a tub that ran water all night long and a stove dial that kept turning on. The baseboard in the main hallway was missing. I will say that the front desk gal was very friendly, professional and kind. Please do NOT stay here.
4
Carrie
1. mai 2024
·
Overnattet 1 natt
The first room that I was given was infested with fleas. They did give me another room, but I was very wary after that. The hot water took forever to get warm and never made it to hot.
The first room that I was given was infested with fleas. They did give me another room, but I was very wary after that. The hot water took forever to get warm and never made it to hot.
2
Jennifer
9. juli 2023
·
Overnattet 1 natt
We did not stay at this hotel because we didn’t have a room due to no A/C and there were no other rooms. We were not notified before arriving. The hotel didn’t make an effort to help us find another place to stay. Let me make one thing very clear….this was NOT hotels.com’s fault! The fault falls directly on the hotel. Hotels.com was amazing at helping us find another hotel in Richmond, Va. It was more expensive, but we paid the same amount as the original hotel and hotels.com paid the difference. Without their help, I don’t know what we would have done.
We did not stay at this hotel because we didn’t have a room due to no A/C and there were no other rooms. We were not notified before arriving. The hotel didn’t make an effort to help us find another place to stay. Let me make one thing very clear….this was NOT hotels.com’s fault! The fault falls directly on the hotel. Hotels.com was amazing at helping us find another hotel in Richmond, Va. It was more expensive, but we paid the same amount as the original hotel and hotels.com paid the difference. Without their help, I don’t know what we would have done.
6
Allison
25. mai 2025
·
Overnattet 1 natt
This was an okay hotel. We stayed one night with two dogs and it served its purpose. I don’t think the “secure” doors on the entrance into our building actually locked. The security lock on our door was busted. When my husband took a shower, water came out from under the tub. The smell of bleach was very prevalent when we came into our room. Our sheets were stained on our bed. There is little to no grass on the property to walk your dog in. We were in this hotel less than 12 hours and I’m thankful it was just that long.
This was an okay hotel. We stayed one night with two dogs and it served its purpose. I don’t think the “secure” doors on the entrance into our building actually locked. The security lock on our door was busted. When my husband took a shower, water came out from under the tub. The smell of bleach was very prevalent when we came into our room. Our sheets were stained on our bed. There is little to no grass on the property to walk your dog in. We were in this hotel less than 12 hours and I’m thankful it was just that long.
2
Joseph
17. mars 2025
·
Overnattet 1 natt
No hot water - room reeked of cigarettes and pot
No hot water - room reeked of cigarettes and pot
6
Chena
12. apr. 2024
·
Overnattet 1 natt
The room was okay minus the location of the room. Was close by a entrace and exit door to so all I heard all day and night was the door slamming people in and out.
The room was okay minus the location of the room. Was close by a entrace and exit door to so all I heard all day and night was the door slamming people in and out.
4
Edwin
27. okt. 2024
·
Overnattet 1 natt
The room where I stayed was close to an exit building door, people come in and out at all the time , the front desk should make u aware or the noise coming when the door slam the frame , it was a rough night sleep . I did probably sleep two hours total
The room where I stayed was close to an exit building door, people come in and out at all the time , the front desk should make u aware or the noise coming when the door slam the frame , it was a rough night sleep . I did probably sleep two hours total
4
Don’t Mind
4. apr. 2025
·
Overnattet 2 netter
The door latch/bolt was missing the bolt. Only the door handle lock. It was very noisy in the morning. Lots of people outside at all hours of the night mostly smoking cigarettes or weed.
The door latch/bolt was missing the bolt. Only the door handle lock. It was very noisy in the morning. Lots of people outside at all hours of the night mostly smoking cigarettes or weed.
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Service
Servicen er varierende: flere gjester roser vennlig personale, men mange rapporterer problemer ved innsjekking, kanselleringer i siste liten eller overbooking, og treg eller manglende oppfølging av refusjoner. Kommunikasjonssvikt og lange ventetider ble også nevnt.
Relaterte gjesteomtaler
2
Sage
3. apr. 2025
·
Overnattet 2 netter
I had a reservation for March 28-30. On the day that I was supposed to be checking in, while I was driving to Richmond they l left the following voicemail. This is the Extended StayAmerica on 4231 Parkley Court I do have your reservation right here but we are sold out unfortunately so we would not be able to accommodate you. You can go ahead and just call Expedia and they would be able to relocate you to another extended stay have a good night bye.
I had a reservation for March 28-30. On the day that I was supposed to be checking in, while I was driving to Richmond they l left the following voicemail. This is the Extended StayAmerica on 4231 Parkley Court I do have your reservation right here but we are sold out unfortunately so we would not be able to accommodate you. You can go ahead and just call Expedia and they would be able to relocate you to another extended stay have a good night bye.
2
Virginia Gale
11. aug. 2024
·
Overnattet 1 natt
I made a reservation a week ago thru hotels.com. I even call the hotel direct on Aug 8 to see if they had another room in case my friend wanted her own space. They were friendly on the phone and confirmed rooms for Friday night still available. BUT on Friday afternoon at 5p.m. I got a voice mail stating that my room was no longer available. They had over booked and would not be honoring my reservation. I could reach out to Hotel.com to get my refund and book another room elsewhere!! It was 8p.m. Friday night that I heard the message. I was driving the 3 hours to the hotel. I called the front desk to see if anything could be done at this late date. She was not helpful at all. She said they could not honor my res because they had no rooms at this time. When i asked about another hotel close by this hotel. She informed me that she only worked for Extended Stay and was not familiar with any other choices. !! She Didn't seem to care that I now no place to stay at this time of night after a long day. I informed her afer 12 years working for Marriott, I had always offered another place to stay for my quest in this situation. I don't understand how I got bumped over someone else. But I can assure you, Extended stay has lost my business forever. I chose this location because I know at one time it had been a Marriot property. Obviously, it does not have the Marriot standards of decent customer service. I did find a Hotel at the Hampton Inn down the street behind the Silver Diner.
I made a reservation a week ago thru hotels.com. I even call the hotel direct on Aug 8 to see if they had another room in case my friend wanted her own space. They were friendly on the phone and confirmed rooms for Friday night still available. BUT on Friday afternoon at 5p.m. I got a voice mail stating that my room was no longer available. They had over booked and would not be honoring my reservation. I could reach out to Hotel.com to get my refund and book another room elsewhere!! It was 8p.m. Friday night that I heard the message. I was driving the 3 hours to the hotel. I called the front desk to see if anything could be done at this late date. She was not helpful at all. She said they could not honor my res because they had no rooms at this time. When i asked about another hotel close by this hotel. She informed me that she only worked for Extended Stay and was not familiar with any other choices. !! She Didn't seem to care that I now no place to stay at this time of night after a long day. I informed her afer 12 years working for Marriott, I had always offered another place to stay for my quest in this situation. I don't understand how I got bumped over someone else. But I can assure you, Extended stay has lost my business forever. I chose this location because I know at one time it had been a Marriot property. Obviously, it does not have the Marriot standards of decent customer service. I did find a Hotel at the Hampton Inn down the street behind the Silver Diner.
2
Marty
11. aug. 2024
·
Overnattet 1 natt
I booked a room, paid in advance, and they told me they had no rooms left when I arrived.
I booked a room, paid in advance, and they told me they had no rooms left when I arrived.
10
Manthan
11. feb. 2023
·
Overnattet 7 netter
GM Leslie Small was really helpful and all the staff was very helpful
GM Leslie Small was really helpful and all the staff was very helpful
10
Omar
16. feb. 2025
·
Overnattet 1 natt
Nice Stay the staff was great
Nice Stay the staff was great
2
Charles
6. apr. 2023
·
Overnattet 1 natt
They decided to let someone extend their stay and cancelled our room. We did not receive a call and only found out when we arrived at 11pm. They offered a smaller room to which they didn’t have any pillows. We had to go get bedding for the sofa also and had to sleep 3 in the bed to not be on the floor. The employee had no care in the matter and we were charged for the room we booked not received. Highly disappointed and would not recommend.
They decided to let someone extend their stay and cancelled our room. We did not receive a call and only found out when we arrived at 11pm. They offered a smaller room to which they didn’t have any pillows. We had to go get bedding for the sofa also and had to sleep 3 in the bed to not be on the floor. The employee had no care in the matter and we were charged for the room we booked not received. Highly disappointed and would not recommend.
2
Carole
31. mai 2023
·
We were driving in from NY, PA to VA for a funeral. Holiday weekend traffic put us behind so we called the hotel to confirm we were still coming. The person we spoke to had our names and confirmed stating "You're good!:)". We got there at 2AM but the lobby was locked and the lights were off. We used the night phone to alert someone we had arrived only to be told their computer system was running an audit and our bookings would be cancelled. WHAT?? REALLY?? At 2 AM and 6 hours from home we have no where to go. After the clerk showed herself she still would not let us in stating that we were yelling indicating we were a threat. Suddenly we were acutely aware that we were far from NY and race relations may be different in this confederate state. We tried to rebook the trip as the clerk advised us to but the hotel came up ALL SOLD OUT. Either they gave our rooms away or our key cards were on the desk and she didn't check. Plus they charged my credit card for the entire trip anyway. All day on the phone with Amex and Expedia.com. Never again. :(
We were driving in from NY, PA to VA for a funeral. Holiday weekend traffic put us behind so we called the hotel to confirm we were still coming. The person we spoke to had our names and confirmed stating "You're good!:)". We got there at 2AM but the lobby was locked and the lights were off. We used the night phone to alert someone we had arrived only to be told their computer system was running an audit and our bookings would be cancelled. WHAT?? REALLY?? At 2 AM and 6 hours from home we have no where to go. After the clerk showed herself she still would not let us in stating that we were yelling indicating we were a threat. Suddenly we were acutely aware that we were far from NY and race relations may be different in this confederate state. We tried to rebook the trip as the clerk advised us to but the hotel came up ALL SOLD OUT. Either they gave our rooms away or our key cards were on the desk and she didn't check. Plus they charged my credit card for the entire trip anyway. All day on the phone with Amex and Expedia.com. Never again. :(
2
Madison
12. mai 2025
·
Overnattet 2 netter
My room was completely infested with cockroaches. They were on the walls, in my bed, in the bathroom, and in the kitchen area. I have photos. When I asked to check out and get a refund because I didn’t stay for the extra night, I was told that a manager would contact me and they never did.
My room was completely infested with cockroaches. They were on the walls, in my bed, in the bathroom, and in the kitchen area. I have photos. When I asked to check out and get a refund because I didn’t stay for the extra night, I was told that a manager would contact me and they never did.
10
Stanley
6. mars 2023
·
Overnattet 1 natt
Desk person, Precious, was very welcoming, courteous, and friendly.
Desk person, Precious, was very welcoming, courteous, and friendly.
2
John
24. mars 2025
·
Overnattet 1 natt
I had to wait 3 hours to check in after 3pm check in time. Bathroom door was broken, sofa bed could not be used as a bed because wire frame was coming through matress, smokers at the hotel threw cigarette butts out in mulch in rear of hotel that caused a fire and FD response had to extinguish.
I had to wait 3 hours to check in after 3pm check in time. Bathroom door was broken, sofa bed could not be used as a bed because wire frame was coming through matress, smokers at the hotel threw cigarette butts out in mulch in rear of hotel that caused a fire and FD response had to extinguish.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Generelt ansett som rolig og praktisk i forhold til butikker og restauranter, der noen gjester beskriver området som trygt. Noen anmeldelser nevnte imidlertid loitering og en ubehagelig følelse.
Relaterte gjesteomtaler
10
Christopher
20. apr. 2024
·
Overnattet 4 netter
It was pretty noisy, the doors to the outside were never locked. But for the most part it was better tha days inn, red roof etc. The thing that troubles me that it turns out I need to stay longer and when I went online to book, your price was a little less than double
It was pretty noisy, the doors to the outside were never locked. But for the most part it was better tha days inn, red roof etc. The thing that troubles me that it turns out I need to stay longer and when I went online to book, your price was a little less than double
10
Ryan
15. apr. 2025
·
Overnattet 1 natt
I've had some bad experience with extended stays in the past. But this is a great location, rooms are very clean. It's a quiet location, with a helpful staff.
I've had some bad experience with extended stays in the past. But this is a great location, rooms are very clean. It's a quiet location, with a helpful staff.
8
Belinda
22. okt. 2023
·
Overnattet 2 netter
Property was in a nice location and close to everything!!
Property was in a nice location and close to everything!!
10
Antione
13. apr. 2024
·
Overnattet 2 netter
Very professional customer service also i enjoyed the convience of having shopping centers and food near
Very professional customer service also i enjoyed the convience of having shopping centers and food near
8
Lawrence
1. mai 2023
·
Overnattet 2 netter
It was quiet and clean enough. I didn’t like I couldn’t find the entrance to the lobby and it looked like an apartment complex instead of a hotel/motel
It was quiet and clean enough. I didn’t like I couldn’t find the entrance to the lobby and it looked like an apartment complex instead of a hotel/motel
10
Roddney
8. apr. 2025
·
Overnattet 3 netter
Quiet, yet plenty of shopping and dining within a few blocks away.
Quiet, yet plenty of shopping and dining within a few blocks away.
8
Chris
17. apr. 2023
·
Overnattet 2 netter
No dishes in the room. Hotel is in disrepair. Location is quiet and plenty of food options nearby.
No dishes in the room. Hotel is in disrepair. Location is quiet and plenty of food options nearby.
4
Mohammed
30. juni 2024
·
Overnattet 1 natt
Around property too many people hanging around scary seems something going on
Around property too many people hanging around scary seems something going on
10
Dre
6. apr. 2025
·
Overnattet 2 netter
It’s secluded
It’s secluded
10
Patricia
14. apr. 2025
·
Overnattet 2 netter
Great safe area, very convenient for shopping, dining, banking, etc. the special suites are very spacious and well equipped. I had to issues and they were quickly resolved
Great safe area, very convenient for shopping, dining, banking, etc. the special suites are very spacious and well equipped. I had to issues and they were quickly resolved
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Frokosten er minimal med et svært begrenset utvalg.
Relaterte gjesteomtaler
6
Gary
13. okt. 2023
·
Overnattet 7 netter
Stayed a week had roaches in room breakfast was very limited but service was good
Stayed a week had roaches in room breakfast was very limited but service was good
4
Cindy
24. mars 2024
·
Overnattet 1 natt
Overall, the property and room was fairly clean, but the first thing I found upon entering the restroom was a pubic hair on the toilet seat and no hot water to wash my hands. There was hot water for the shower though. The room was spacious, but lacked amenities like USB chargers and in-room coffee accouterments. Complimentary “grab & go breakfast” was served in the morning and at 7AM all I found was 1 granola bar, 3 packages of instant oatmeal, coffee & hot water. If you’re looking for a basic and budget-friendly hotel, you will be very pleased. The area is off of a main road and is very quiet and the landscaping looks nice and well-maintained. There is a small terrace with outdoor seating and barbecues available as well.
Overall, the property and room was fairly clean, but the first thing I found upon entering the restroom was a pubic hair on the toilet seat and no hot water to wash my hands. There was hot water for the shower though. The room was spacious, but lacked amenities like USB chargers and in-room coffee accouterments. Complimentary “grab & go breakfast” was served in the morning and at 7AM all I found was 1 granola bar, 3 packages of instant oatmeal, coffee & hot water. If you’re looking for a basic and budget-friendly hotel, you will be very pleased. The area is off of a main road and is very quiet and the landscaping looks nice and well-maintained. There is a small terrace with outdoor seating and barbecues available as well.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
2
Tiffany
25. juli 2026
·
Overnattet 3 netter
Horrible place! Will never stay again! Roach infested, clogged bathroom sinks, phone don’t work in the room, tv and/or air conditioners doesn’t work, had to switch rooms cause of these things and it still wasn’t any better!
Horrible place! Will never stay again! Roach infested, clogged bathroom sinks, phone don’t work in the room, tv and/or air conditioners doesn’t work, had to switch rooms cause of these things and it still wasn’t any better!
2
Shaconna
28. juni 2026
·
Overnattet 1 natt
The hotel " cancelled" my stay with out telling me. I arrived to check in a was told they cancelled my stay the moment it came in because they over booked and did not charge me. The next day I see a charge on my bank account. They were called, stating they refunded my money and should receive a refund in 10 days. They charge $100 deposit and stay. This is all the money I have so my child in I had to stay in a hot car. They intended to charge me, hope I don't notice the charge.
The hotel " cancelled" my stay with out telling me. I arrived to check in a was told they cancelled my stay the moment it came in because they over booked and did not charge me. The next day I see a charge on my bank account. They were called, stating they refunded my money and should receive a refund in 10 days. They charge $100 deposit and stay. This is all the money I have so my child in I had to stay in a hot car. They intended to charge me, hope I don't notice the charge.
4
ALUSINE
21. juni 2026
·
Overnattet 1 natt
It's a roach manifesting place. Don't think I'll ever be there again.
It's a roach manifesting place. Don't think I'll ever be there again.
4
Tiffany
14. juni 2026
·
Overnattet 1 natt
People hanging out outside til late hours , staff was nice but room was absolutely disgusting. Hair all over the bed , roaches in bathroom, kitchen and sleeping area - left over crack paraphernalia. Told front desk multiple times .no offer to get a different room or anything.
People hanging out outside til late hours , staff was nice but room was absolutely disgusting. Hair all over the bed , roaches in bathroom, kitchen and sleeping area - left over crack paraphernalia. Told front desk multiple times .no offer to get a different room or anything.
8
Angela
5. juni 2026
·
Overnattet 1 natt
It was ok there were to many kids running around unattended by themselves. Food around the property was nice and no cups or napkins in the room was kinda crappy
It was ok there were to many kids running around unattended by themselves. Food around the property was nice and no cups or napkins in the room was kinda crappy
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-09: 77.8947024872055USD
- 2026-09-10: 77.71289962545013USD
- 2026-09-11: 82.8600732613144USD
- 2026-09-12: 82.8600732613144USD
- 2026-09-13: 77.8947024872055USD
- 2026-09-14: 77.8947024872055USD
- 2026-09-15: 77.8947024872055USD
- 2026-09-16: 77.73158432753755USD
- 2026-09-17: 77.8947024872055USD
- 2026-09-18: 82.8600732613144USD
- 2026-09-19: 82.8600732613144USD
- 2026-09-20: 77.71289962545013USD
- 2026-09-21: 77.8947024872055USD
- 2026-09-22: 77.8947024872055USD
- 2026-09-23: 78.07470259490967USD
- 2026-09-24: 77.8947024872055USD
- 2026-09-25: 82.8600732613144USD
- 2026-09-26: 82.8600732613144USD
- 2026-09-27: 83.65025677226258USD
- 2026-09-28: 77.8947024872055USD
- 2026-09-29: 78.04573420222474USD
- 2026-09-30: 81.88149751173401USD
- 2026-10-01: 86.88310985866548USD
- 2026-10-02: 87.868932146698USD
- 2026-10-03: 96.85009297970582USD
- 2026-10-04: 84.875214829216USD
- 2026-10-05: 81.88149751173401USD
- 2026-10-06: 84.875214829216USD
- 2026-10-07: 84.875214829216USD
- 2026-10-08: 84.875214829216USD
- 2026-10-09: 96.85009297970582USD
- 2026-10-10: 96.85009297970582USD
- 2026-10-11: 84.875214829216USD
- 2026-10-12: 81.88149751173401USD
- 2026-10-13: 82.8600732613144USD
- 2026-10-14: 84.875214829216USD
- 2026-10-15: 83.87489058371735USD
- 2026-10-16: 84.07197689237977USD
- 2026-10-17: 84.875214829216USD
- 2026-10-18: 83.02762282133484USD
- 2026-10-19: 82.03823054744721USD
- 2026-10-20: 85.07318919406129USD
- 2026-10-21: 84.875214829216USD
- 2026-10-22: 85.07318919406129USD
- 2026-10-23: 88.86925639219666USD
- 2026-10-24: 87.868932146698USD
- 2026-10-25: 84.07197689237977USD
- 2026-10-26: 80.8739267277832USD
- 2026-10-27: 85.07318919406129USD
- 2026-10-28: 82.8600732613144USD
- 2026-10-29: 85.07318919406129USD
- 2026-10-30: 97.07774618218231USD
- 2026-10-31: 96.85009297970582USD
- 2026-11-01: 80.8739267277832USD
- 2026-11-02: 80.8739267277832USD
- 2026-11-03: 84.875214829216USD
- 2026-11-04: 83.87489058371735USD
- 2026-11-05: 84.875214829216USD
- 2026-11-06: 97.07774618218231USD
- 2026-11-07: 96.85009297970582USD
- 2026-11-08: 79.8808490207367USD
- 2026-11-09: 80.8739267277832USD
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 21 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort – ingen kontantbetalinger
- Kontantløse transaksjoner er mulig
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat og røykvarsler
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Det er mulig å betale uten kontanter.
- Kontaktfri utsjekking er tilgjengelig.
- Kjæledyravgift: USD 25.00 per overnattingsenhet, per dag
- Det kreves ikke betaling for servicedyr
- Tidlig innsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
- Sen utsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
- Avgift for rengjøring: USD 10 per dag
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Rom for ikke-røykere
Rasteplass
Separat røykeområde
Selvbetjent vaskeri
Gratis parkering
Generelt
Rom for ikke-røykere
Rasteplass
Wheelchair Accessible (Limited)
Tjenester
Separat røykeområde
Selvbetjent vaskeri
24-Hour Front Desk
Internett
Gratis wi-fi
Parkering
Parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Aktiviteter
Utemøbler
Fitness Center (nearby)