Extended Stay America Suites - Virginia Beach - Independence Blvd

LLego a la propiedad hacemos check in pasaron unas horas y era como 8pm la ducha estaba tapada llame al front desk y nos dijeron que usaramos el destapador eso no es trabajo nuestro no habia ningun personal de emergencia si no hasta domingo pedimos otra habitacion no habia y como magia aparecio una igual manera estaba tapada la ducha decidimos irnos del hotel nos dejaron saber que llamaramoa a expedia o al banco para cancelar cuarto entregamos llave a las 1047pm nos fuimos malrato que pasamos

Great friendly environment

Staff was great but the property was not. Upon arrival I had to request to change rooms twice. The first room, the shower head was not on correctly and the second room smelled like smoke. The third room was decent and stayed there. In conclusion, I wont be staying at this hotel again.

Perfect location between Norfolk and Virginia Beach.

We booked our stay using hotels.com that was our first mistake. Second mistake was communication with the motel after we couldn't make it the first night. We called and explained the situation and we were told it was no big deal. By the time we arrived the next day they had completely cancelled our reservation and charged us for both nights.Unless you want to be out over $250 stay elsewhere. They will refuse to issue a refund.