Extended Stay America Suites - Seattle - Bothell - West

The staff was amazing. The assistant manager was so nice and helpful. Location was very good. The rooms are old and outdated. There are no ice machines.

Elevator was not working, had to haul our luggage up 4 flights of stairs. AC in room not great. This place is tired.

I let the front desk know at check in that there was a car in the lot with a smashed out window and glass all over the ground. I was told there were break ins 3 nights in a row. When I asked about security cameras or someone keeping an eye on the lot, I was told there is no security and "don't leave anything in your car." When I went to the wrong room by accident but my key card still opened the door and I walked in on another guest staying there, the front desk clerk told me it was impossible for that to happen and wasn't overly concerned. I should have checked out immediately. The carpet had not been vacuumed, there were rubber bands on the bathroom floor, the shower curtain rod was literally ready to come off the wall so when I took a shower, the curtain kept sliding to the middle and water pooled on the floor. Basically had to take a one hand shower and hold the curtain closed with the other. And as far as professionalism goes, wearing a baseball hat at the front desk as you check in guests seems out of place. I won't be staying there again and I will not recommend ESA to anyone.

These people they are something else not everyone but today I woke up find out that my car was towed when I tried to ask them they say that I have to go there and pay it to get it back I was parked in designated area I made no mistake but still It is terrible company

Under construction during visit. Unrelated, the elevator didn’t actually leave the floor after attempting to close it’s door,8 out of 10 times; making flights of stairs to the 4 Th floor a daily (multiple times per day) practice. Workout Bonus when staying here. Select ground floor, if desiring to avoid elevators.

Elevator broken Minimal food options Parking lot closed due to maintenance Staff friendly Ac worked great

Terrible parking, signs of unhoused people, didn’t feel safe parking there. Arrives to check in, had to wait around for 10-15 minutes as worker was gone to store. No ice machines, has a kitchenette but you have to go request dishes and supplies from front desk. Not a place I want to pay that price for, nor ever start again.

Checked in late 1 AM, during night audit claimed that we were a no-show and they didn’t have a reservation for us. An hour and a half of trying to figure out where to stay, finally went back at 2:30 AM. Night audit was over and they had a room for us. Not clean, not comfortable, and oh yeah the elevator was broken.

Went for a Festival and stayed one night. The check in was slow, there was no coffee maker in room, no hair dryer in room, no ice machine available, we were on the 4th floor and the elevators went out so we had to hump our bags up and down 4 floors. ARGH!! Very unhappy and no pleased with the facility. And the breakfast, a muffin and granola bar? WEAK! La Quinta had eggs, sausage and potatoes. I guess we know where to stay from now on.

The units were under renovation and it was loud with banging and pounding till after 10 pm

The room was terrible. The floors were covered in dust and hair. Not mopped at all. Then the bathroom was not cleaned, we had to do it ourselves. Also the inside of the toilet was not cleaned. It literally had poop stains still inside the toilet bowl

It was dirty. We checked into a dirty room, and so we upgraded, there were pubes all over the shower and toe nails on the floor.

Rooms were dirty and garbage can was full of dirty diapers.

The hallway that my room was on, smelled like cat urine the entire time I was staying there. There was no room services or cleaning. In the morning, the breakfast consisted of questionable coffee and cheap packaged muffins. Very disappointing for the amount of money charged.

Front desk rep was great. Unfortunately the room was the opposite. Floors were “hardwood flooring” which is nice vs carpet. But they were dirty and sticky, the night stand was not wiped down, no toilet paper, bathroom sink was leaking, kitchen sick could have used a wipe down and fridge as well. Would not recommend.

The non smoking room smelled of stale smoke and dirty dog. There was debris on the counters, human hair on the bedspread and under the covers. In the shower pubic hair was present. It was smelly and felt dirty.

I checked in and went to my room. It was filthy and not cleaned from the previous user. It seemed like the staff (very nice and helpful) didn’t know where to put me after that. I was given a “Disabled” room. It felt like a hospital room and had the most uncomfortable bed.

Wet carpet, sticky floor, smelled like cat pee

The room was very dirty, including the kitchen. It was loud. Odorous. Hard to get someone at the front desk to respond. I was so disappointed to offer this to my family. I wanted to be proud of what I provided. My brother had to move out of his room because of the stench. The offered breakfast was totally inadequate. We stayed away from the hotel as much as possible.

This was the worst place for cleanliness I've ever stayed in. We made the mistake of looking under the bed and there were two pairs of shoes, clothes, garbage and dog toys under there. The cabinets had crumbs all over in them, the refrigerator had lettuce and other greens still in the drawer. There was a pair of underwear stuffed in behind the dresser drawers(we had to remove one when we thought something had fallen behind there) and the floors were filthy(unswept).

Check in was easy, the bed was horrendous. Overall it’s a tired place but Reno actions start April 2025 so I’m sure that will help

Room was sparsely decorated and the furniture very plain - like a first apartment.

I didn’t like the bed not comfortable. Floor was noisy and I causing sleep.

Rooms were old

The room was spacious and it wasquiet outside. I also liked seeing trees when I looked out our window instead of a street or other buildings.

pretty good room and area but staff don't have a service mind but that's fine overall is good

The room was ok and provided accommodations needed. Nothing special. TV buffered often couldn't watch a football game. Very limited channels. Breakfast was a joke.

The room was good size and the beds were very comfy.

The property is reasonably priced for a long term stay. The walls are paper thin and you can hear everything next door.

Building has some wear and tear. Old, worn carpets. Breakfast is coffee and a plastic-wrapped muffin (no cream, just coffee mate in a pump dispenser). Friendly staff. A fine place to overnight. Comfy bed and no road noise. But, imo overpriced for what you get.

Great place to stay. The staff were amazing.

Benjamin did a great job and was very helpful!

The room was great. Benji at the front desk went beyond making sure we were taken care of. Hotel is lucky to have him and also Brooke, she was also great.

Less than zero stars. This hotel will give your room away to someone else even though you have a confirmed reservation and prepaid for the room. The employee at the front desk was extremely rude, unhelpful, walked away from the front desk and hid somewhere, and refused to help us. She told us the hotel over books all the time to make sure they are full. Don’t let this happen to you!!!

The staff was professional Specifically, Bree and Vincent, who ste exceptionally incredible at their jobs

I really appreciate the staff and hospitality. Ask for Benji if you need anything. Hes awsome. Everyone else is too,,he just went out of his way for me. 20 stars

once again the staff was great. they are very patient and willing to help when my end had issues. thank you brooke for being chill when everything is hectic and for your kindness. i appreciate the customer service weather evening or mourning its outstanding. 20 stars

I arrived shortly after midnight after a 18 1/2 hour drive. I was told that despite my reservation I or nobody else could check in until 3:00 AM because their system was auditing and computer systems would not permit guest check in. Staff admitted this information is not shared with guest or on their website prior to confirmation. Was offered to sit in 1 of 2 lobby chairs (all they had) or relax in my car until system completed almost 3 hours later. There was no manager to help, and I still had no place to stay at least until after 3 AM. I watched another customer come in with her child told the same thing and watched her angrily storm out. Was forced to find other hotel accommodations close by where I stayed. Just received an email from Expedia informing this property is refusing to return my money for the stay. For me, the name.EXTENDED STAY means a short part of your stay will be in the lobby or in your vehicle if you arrive after 12:00 AM (system audits every night at midnight) DO NOT STAY HERE, unless you bring sleeping bags. Parents with tired kids GOOD LUCK. I will NEVER be a guest here. I would say “again” but I was never had an opportunity to be a guest in the first place.

The staff is exceptionally professional Bree and Vincent are exceptionally professional and made our stay seem like a Welcome home away from home

I was not able to check into my room when I showed up because of a night audit. This is not my problem. The guy at the front desk told me to come back at 3am but could not guarantee a room for me. We were exhausted. Please refund my money ASAP. We had no where to stay. This was such an inconvenience to us. We had to drive back home to Oregon in the middle of the night with my son.

It’s location and rate we’re ideal for my needs.

Staff was friendly, room was clean and had a little kitchen. Felt safe coming and going and parking. Was easy access to restaurants and the freeway with out the noise.

Good Location. Very good spacious rooms. Room came with a mini kitchen but no cups or bowls or plates or cutlery. Hotel was clean, reception staff were friendly and easy to deal with. Check-in and Check-out process was smooth and quick. Not many amenities like a gym or swimming pool etc but its okay. Good for just staying a few nights. Lots of restaurants and gas station convenience store in the surrounding area within 5min walking distance.

The room was spacious and it wasquiet outside. I also liked seeing trees when I looked out our window instead of a street or other buildings.

I needed to return to Bothell for medical treatments. This was the perfect place to stay. The staff was friendly and responsive to my needs. Quiet. Super clean, pet friend. It's off the main highway and close to food, gas, and all your needs. Cannot say enough nice things about my stay!

Convenient to everything i needed

Spent four nights here and didn’t have an issue at all!! Quiet place and there’s a bit of shopping, restaurants and fast food within walking distance! Gas stations too!

This was a moderately comfortable place with no frills. Just stayed one night. They have a great laundry facility that was super clean. Good location for convenience and no derilects.

Quiet neighborhood with restaurants to dine in within walking distance.

Convenient location. Restaurants nearby. Affordable. 4 stars

They said they have breakfast but they dont it was a protein bar and a mini muffin, elevator didnt work and alot of smoke smell

The property was clean and quiet. The hotel offers the bare minimums. Booking a room with a kitchen, I was surprised to open the cabinets and they were empty! I had to request dishes! They did not include a wash cloth/sponge for cleaning and when I went to use the stove only 1 of the 2 burners worked. Breakfast is very minimal and I would not call it breakfast. There is not a hair dryer, lotion, hair conditioner…it is bare minimum and felt very cheap. I will not stay here again. It did not meet my needs.

Supposed to come with breakfast and I was told coffee, muffins, bananas and breakfast bars;however, coffee was Luke warm first night, 2nd day, no coffee ready at 6:30am, no food at all and just coffee. Shouldn’t state breakfast included. Sink and bath tub has some hair on it and fridge inside dirty as well as front door. I had to use my wipes to get cleaned before touched.

Not the cleanest but good enough for 1 or 2 nights. Bars for breakfast are good

They do not service breakfast. The type of breakfast is coffee and muffin to go. There kitchenette is not what you see in the picture. Under there bed is dirty and their cleaners need to learn how to clean around. There not enough space for 4 people for two bed in a room. So don’t let the picture fool you!! They people who smokes not cigarettes and it stinks out to the hallway. I just think they need someone to walk through there aisle when not busy at the front.

Breakfast is only grab and go. Unit is not supplied with kitchen items. You have to request it when you check in and pick up later at the front desk. Only one of the burners on the stove worked. Rod for shower curtain was yanked at an angle from its original position, making the curtain sag. Hard to keep from getting water on the floor while showering. Phone on desk in room work. Requested room on top floor to lessen noise from people above but it was only available for a premium price, which we didn’t want to pay.

“Breakfast included” is a bit misleading. It was coffee, tea, prepackaged muffins & cereal bars.

The room was ok and provided accommodations needed. Nothing special. TV buffered often couldn't watch a football game. Very limited channels. Breakfast was a joke.

The room didn't have any dishes despite having a kitchen. Not even cups for water aside from 1 flimsy plastic one in the bathroom. Breakfast was just some packaged muffins and coffee creamer was only the sweetened kind (what about people who can't have sugar??). The hotel itself is ok. Not bad. Not good. Stayed before and had a nicer and cleaner room, so maybe this was just bad luck with rooms in that it wasn't as clean as I might like but definitely have seen worse. I will probably stay at the other location next time (it isn't very far away).

Went for a Festival and stayed one night. The check in was slow, there was no coffee maker in room, no hair dryer in room, no ice machine available, we were on the 4th floor and the elevators went out so we had to hump our bags up and down 4 floors. ARGH!! Very unhappy and no pleased with the facility. And the breakfast, a muffin and granola bar? WEAK! La Quinta had eggs, sausage and potatoes. I guess we know where to stay from now on.