Hampton Inn & Suites Bremerton

Front desk staff were very courteous and responsive. Breakfast was just okay

The room was clean and comfortable. The check in associate had a lot on her plate as the key system was down and we had to wait for our key. She was doing the best she could.

It was not disclosed that there was no hot breakfast due to construction. There were muffins and such. However, it was not disclosed at check-in that microwaveable sandwiches and burritos were available upon request. We saw another patron ask and then when asked the staff informed us. Other patrons also stated they were not informed. Additionally, no seating was available. A high table to stand at was there and if you wanted to have a chair it was a regular one that you couldn’t even reach the table with. Besides this the stay was great, however, one of the reasons we stayed there was for the delicious breakfast we had at our first stay. We were truly disappointed by the lack of communication and the staff was not friendly this time around.

Good

The rooms are clean and the hotel location is convenient. However, with the remodeling, the first floor makes the hotel look not as good as Hampton Inn and Suites usually are. Also, there need to be more gluten-free and non-dairy alternatives at breakfast.