La Quinta Inn by Wyndham Wausau

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The lady at the front desk could have been a little more pleasant

Everything was great. Except for the lady that checked us in on Friday night. She was not at the desk, and there was no way to call someone. She never smiled, or made an expression or said thankyou. Like a rude statue. Everyone else I interacted with at the hotel was very polite and helpful. We got a downstairs room, right by the pool, and we had a lot of fun. Everything we needed was close by. We will stay again. Even if grumpy is at the desk.

Excellent staff, helpful and friendly. Clean room and breakfast area

The front desk person when I checked in at 8pm was unwelcoming. I waited til she came from the back room where I clearly interrupted her phone conversation. Never greeted me, check in was robotic with no information. It was pouring rain and she didn’t even bother to tell me there was a door just outside my room to enter from the parking lot.i got put in the dog hall so listening to barking wasn’t pleasant. There were wads of hair caked along the edge of the tub. Room was nice, bed comfy, temp good, breakfast was great. Need to have tv instructions. Overall, I would stay again and hope someone else is at the desk to make you feel welcome.