The Resort at Glade Springs

Loved our stay only change was Buffett breakfast was a little cool not quite warm but everything else was a 10/10

N/a

The room was dirty, old, poorly decorated, just felt gross. I even asked for newly updated room and she gave it to me. We were asked to leave the gym and facilities that we had planned to use because it was "peak time" for other homeowner guests in the association and hotel did not rectify it. Someone complained me and my family were "too loud" at like 7pm while we were playing cards and laughing (walls too thin maybe?). Hotel did not serve breakfast the third day w/out notice, housekeeping only cleaned once out of 3 days. I would NOT stay here again, ski lift was still 20 min drive.

The room was a great set up with the seperate bedroom for adults and the kids sleep on the couch. However, the couch was not comfortable for them. The shower drain was broken so water drained slowly and the water pressure sucked. The Bunker's food quality declined quite a bit since last year. Great location for Winterplace, but don't expect good food.

Most uncomfortable beds. Hair dryer didn't work, and first replacement didn't work either; but did finally get me a working hair dryer. I was told that hotel would charge me an additional mandatory fee of $65.11, but hotel charged $117.40; and I am having issues getting the difference credited back to my account. Only one restaurant was open the evening that we arrived, but that had hardly no wait staff. The hostess took our order, but it was over an hour before we received any food. The guests that arrived after us were turned away; even though the restaurant wasn't scheduled to close for 3 more hours. I well NEVER stay here again.