Name: Polana Serena Hotel
Address: 1380 Avenida Julius Nyerere, Maputo, Mozambique, Maputo, Mozambique
Rating: 8.7

Guest reviews

8.7

Fabulous

Based on 243 verified reviews

Who stays here?

Business

53%

Couple

20%

Family

11%

Group

7%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

Polana Serena Hotel blends classic, historic charm and ocean views with friendly, professional staff and a well liked pool, gym and spa, though several reviews note dated areas, some maintenance issues, and slow, inconsistent restaurant service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Luis

6 Apr 2026

·

Stayed 1 night

Very nice hotel, excellent rooms, great pool

10

Gina

11 Mar 2026

·

Stayed 1 night

Throughly enjoyed this property. The spa and grounds are amazing. Service is top tier.

10

Goncalo

8 Mar 2026

·

Stayed 1 night

.

10

Maria De Carvalho

23 Feb 2026

·

Stayed 1 night

Perfect in every way!!!!

8

Anselmo

30 Jan 2026

·

Stayed 2 nights

The hotel was great, modern and very large room, friendly staff, and beautiful pool and lobby. But it doesn't merit a five. The problem were the staff in the bar and restaurant. I had to ask two people for coffee at breakfast. Also had to ask about a sandwich at lunch at the bar. How can it take almost 30 minutes to get a sandwich?

1380 Avenida Julius Nyerere, Maputo, Mozambique

Location

Maputo is home to Polana Serena Hotel. Museum of Natural History and National Art Museum are cultural highlights, and travelers looking to shop may want to visit FEIMA Craft Market and Shopping 24. Instituto Camões Centro Cultural Português and Centro Cultural Americano Martin Luther King Jr. are also worth visiting.

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 20:30

Before 11:00

FAQs

Yes, free parking is available on-site.

Yes, breakfast is offered in a buffet style. The serving hours may vary, and there may be associated costs.

Check-in is from 14:00, and check-out is until 11:00. Early check-in and late check-out may be available upon request, potentially incurring additional charges.

The property features step-free entrances, elevators, and wheelchair-accessible facilities in public areas and rooms.

The hotel is conveniently situated on Avenida Julius Nyerere in Maputo, approximately 1.2 miles from the Municipal Market and 3.1 miles from the Central Railway Station.

Yes, the hotel features both indoor and outdoor swimming pools, which are available for guests to enjoy.

Yes, airport shuttle services are available at a fee of MZN 200 per person for a one-way trip. Guests can arrange the transfer in advance.

Pets are not allowed at the property, but service animals are exempt from this policy.

Polana Serena Hotel

Amenities

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