Hotel Eden Spiez

Excelente

The staff was very friendly and willing to help out. The room was clean and had an excellent view. I would highly recommend this place

Spacious room. Very nice water spa free to hotel guests. Stunning view from the balcony. Friendly and helpful staff. Overall very pleasant stay.

Hotel was lovely and wellness centre beautiful. We had a really angry man (the manager I think) serve us at breakfast and he was really rude and ignored us when we would try to get his attention to order something. After about 20 minutes we finally got another girls attention and she then got our order wrong and the man blamed us and was not nice about their mistake.

Overall a nice stay in a lovely room with air conditioning and a beautiful view. Despite the large book of information provided on the desk, however, a proper explanation of how to function the room was lacking. There were switches for lights, curtains, and AC, but poorly labeled and difficult to understand what controlled what. Additionally, food options at both the hotel and in the area were lacking. We tried to call for room service one night and were told that it was too busy and to come downstairs to order. We proceeded downstairs where it was unclear where to go as no one was at reception. Eventually we decided to just sit in the bar area and order food where we were told the kitchen was closing in 20 minutes, despite having called down an hour and a half prior. They did provide transportation to the train station when we checked out, which was appreciated. This hotel seems best suited for those who eat and go to bed early. Overall it was nice, but will probably stay in a livelier area next time.