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Heritage Inn Hotel & Convention Centre - Cranbrook

80 $

/ Nacht

Ø-Preis November

Heritage Inn Hotel & Convention Centre - Cranbrook - Image 1

Heritage Inn Hotel & Convention Centre - Cranbrook - Zimmer

Heritage Inn Hotel & Convention Centre - Cranbrook - Zimmer

Heritage Inn Hotel & Convention Centre - Cranbrook - Rezeption

Heritage Inn Hotel & Convention Centre - Cranbrook - Restaurant

Preise für Heritage Inn Hotel & Convention Centre - Cranbrook

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80 $

/ Nacht

Ø-Preis November

Monatliche Durchschnittspreise

Bei Heritage Inn Hotel & Convention Centre - Cranbrook ist Dezember mit durchschnittlich 77 $ pro Nacht der günstigste Monat und August mit 117 $ der teuerste. Grundlage sind die letzten 12 Monate.

Durchschnittl. Preis pro Nacht in Heritage Inn Hotel & Convention Centre - Cranbrook nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	84 $
Februar	82 $
März	87 $
April	86 $
Mai	115 $
Juni	116 $
Juli	104 $
August	117 $
September	114 $
Oktober	85 $
November	80 $
Dezember	77 $

Am teuersten: August (ca. 117 $)

Am günstigsten: Dezember (ca. 77 $)

Über diese Unterkunft

Das Freizeitangebot ist groß. Dazu gehören: Innenpool, Whirlpool und Fitnessmöglichkeiten. Dieses Hotel bietet auch kostenloses WLAN, ein Hochzeitsservice und ein Ballsaal.

Parkmöglichkeiten
Restaurant
Pool
Nichtraucher-Zimmer
Zimmerservice
Bankett-Ausstattung

Lage

803 Cranbrook Street North, Cranbrook, Kanada

Cranbrook Arts Gallery (0.5 Meilen)

Encore Brewing (0.5 Meilen)

Cranbrook Mall (0.5 Meilen)

Tamarack Centre (0.6 Meilen)

Key City Theatre (0.6 Meilen)

Cranbrook Memorial Arena (0.6 Meilen)

Zimmeroptionen

4

Standardzimmer, 1 Queen-Bett

Zimmerdetails

1 Großes Doppelbett

Für bis zu 2 Personen

Klimaanlage

Heizung

WLAN (kostenlos)

4

Standardzimmer

Zimmerdetails

1 Extragroßes Doppelbett

Für bis zu 2 Personen

Klimaanlage

Heizung

WLAN (kostenlos)

3

Executive-Suite, 2 Schlafzimmer

Zimmerdetails

2 Große Doppelbetten

Für bis zu 4 Personen

Separater Essbereich

Klimaanlage

Heizung

WLAN (kostenlos)

3

Standardzimmer, 2 Queen-Betten

Zimmerdetails

2 Große Doppelbetten

Für bis zu 4 Personen

Klimaanlage

Heizung

WLAN (kostenlos)

3

Standardzimmer, 2 Queen-Betten

Zimmerdetails

2 Große Doppelbetten

Für bis zu 4 Personen

Klimaanlage

Heizung

WLAN (kostenlos)

4

Standard-Suite

Zimmerdetails

1 Extragroßes Doppelbett

und

1 Schlafsofa

Für bis zu 4 Personen

Separater Essbereich

Klimaanlage

Heizung

WLAN (kostenlos)

3

Standardzimmer, 1 Schlafzimmer

Zimmerdetails

2 Große Doppelbetten

Für bis zu 4 Personen

Klimaanlage

Heizung

WLAN (kostenlos)

Gästebewertungen zu Heritage Inn Hotel & Convention Centre - Cranbrook

7.4

Gut

Basierend auf 1.011 verifizierten Bewertungen

Wer übernachtet hier?

Geschäftsreisende

16%

Paare

39%

Familien

34%

Gruppen

8%

Alleinreisende

1%

Was Gäste sagen

KI-Zusammenfassung aktueller Gästebewertungen

Das Heritage Inn Hotel & Convention Centre in Cranbrook bietet preisgünstige Aufenthalte mit im Allgemeinen freundlichem Service, aber in den Bewertungen wird durchgängig auf das Alter, die veraltete Einrichtung, häufige Wartungsprobleme und deutliche Geräusche von der nahegelegenen Autobahn und vorbeifahrenden Zügen hingewiesen.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Günstig gelegen

Gastronomie

War das hilfreich?

Was Gäste sagen

Das Heritage Inn Hotel & Convention Centre in Cranbrook bietet preisgünstige Aufenthalte mit im Allgemeinen freundlichem Service, aber in den Bewertungen wird durchgängig auf das Alter, die veraltete Einrichtung, häufige Wartungsprobleme und deutliche Geräusche von der nahegelegenen Autobahn und vorbeifahrenden Zügen hingewiesen.

Die Zimmer variieren von geräumig und komfortabel bis abgenutzt und muffig. Es gibt immer wieder Beschwerden über laute Klimaanlagen, eine unbeständige Wassertemperatur oder -druck und dünne Wände. Die Einrichtungen erhalten gemischtes Feedback: Der Pool und der Whirlpool sind oft kühl, geschlossen oder unsauber, es gibt keinen Aufzug und viele Stufen, und die Parkplätze und Gemeinschaftsbereiche wirken abgenutzt. Positiv ist, dass vielen Gästen das inklusive warme Frühstück gefällt und sie die Lage günstig zu Restaurants und Geschäften finden, obwohl einige Bedenken hinsichtlich der Geräuschkulisse in der Nachbarschaft und durch Züge äußern. Erwarten Sie einen älteren, preisorientierten Aufenthalt mit Kompromissen zwischen Preis, Komfort und Ruhe.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Günstig gelegen

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Der Pool und der Whirlpool werden immer wieder als kühl, geschlossen oder schmutzig gemeldet. Es gibt keinen Aufzug und viele Stufen, und einige Gäste erwähnen abgenutzte oder schlecht beleuchtete Parkbereiche.

Ähnliche Gästebewertungen

10

David

21. Juli 2025

·

Aufenthalt für 3 Nächte

Potholes in parking lot

Potholes in parking lot

6

Kelly

4. Dez. 2024

·

Aufenthalt für eine Nacht

There is no elevator

There is no elevator

6

Matthew

4. Jan. 2026

·

Aufenthalt für 2 Nächte

Room was clean but very basic which is in line with the price. Hot tub was broken and only lukewarm. The water was green in the hot tub. To be fair the ad only mentions a whirlpool and doesn't say the water would be hot. Still a little disappointing.

Room was clean but very basic which is in line with the price. Hot tub was broken and only lukewarm. The water was green in the hot tub. To be fair the ad only mentions a whirlpool and doesn't say the water would be hot. Still a little disappointing.

8

Dave

15. Juni 2025

·

Aufenthalt für 2 Nächte

Comfortable bed, great hot buffet breakfast and nice pool and hot tub area.

Comfortable bed, great hot buffet breakfast and nice pool and hot tub area.

6

Hugh

2. Sept. 2024

·

Aufenthalt für 2 Nächte

Lights out in parking lot and the sign was not lit Our room was clean . The shower curtain rod was falling off and appeared to be held up by silicone.

Lights out in parking lot and the sign was not lit Our room was clean . The shower curtain rod was falling off and appeared to be held up by silicone.

6

Courtney

17. Jan. 2026

·

Aufenthalt für eine Nacht

When we first checked in, the woman was so sweet and kind! There is no elevator, and there is stairs everywhere. We were on the main floor and to get to our room there were a few stairs down, so we couldn't use the rolly cart to haul things to our rooms, and we had a lot of stuff. The entire establishment could use a major update. The smell of stale, old cigarette smoke still lingers. The shower in our room was very difficult to get to a good temperature, and to shut off. My kids struggled with it. In the pool area, there was tiles falling off and the hot tub was only barely warm. The listing states breakfast is included but they give you vouchers to go to the restaurant and it covers up to $16. On the adult menu, nothing was under $16, so either be prepared to not have a beverage or bring money. The food we had was very good! The waitress was also wonderful and patient. The hotel is extremely loud! There was loud music playing in the hallways. The train passed by what seemed like every 15 minutes, and it was unbelievably loud. None of us slept very well. Overall, their friendly staff is definitely their best asset. But I would not stay there again.

When we first checked in, the woman was so sweet and kind! There is no elevator, and there is stairs everywhere. We were on the main floor and to get to our room there were a few stairs down, so we couldn't use the rolly cart to haul things to our rooms, and we had a lot of stuff. The entire establishment could use a major update. The smell of stale, old cigarette smoke still lingers. The shower in our room was very difficult to get to a good temperature, and to shut off. My kids struggled with it. In the pool area, there was tiles falling off and the hot tub was only barely warm. The listing states breakfast is included but they give you vouchers to go to the restaurant and it covers up to $16. On the adult menu, nothing was under $16, so either be prepared to not have a beverage or bring money. The food we had was very good! The waitress was also wonderful and patient. The hotel is extremely loud! There was loud music playing in the hallways. The train passed by what seemed like every 15 minutes, and it was unbelievably loud. None of us slept very well. Overall, their friendly staff is definitely their best asset. But I would not stay there again.

4

Darren

3. Sept. 2025

·

Aufenthalt für 4 Nächte

The gym is limited and the equipment is little maintained and very squeaky and sticky. The pool is ice cold as is the hot tub. The shower head fell apart during a shower. Very little if any lighting in the parking lot at any hour. The staff were decent enough especially the house keeping on Friday and Saturday. The included breakfast is limited and I did have to ask for almost everything to be refilled on the Saturday. The room is comfortable enough but overall the place is in dire need of some maintenance.

The gym is limited and the equipment is little maintained and very squeaky and sticky. The pool is ice cold as is the hot tub. The shower head fell apart during a shower. Very little if any lighting in the parking lot at any hour. The staff were decent enough especially the house keeping on Friday and Saturday. The included breakfast is limited and I did have to ask for almost everything to be refilled on the Saturday. The room is comfortable enough but overall the place is in dire need of some maintenance.

4

Miranda

27. Okt. 2024

·

Aufenthalt für 2 Nächte

Hottub was not filled. No towels in the pool area. Vending machines out of order. Overall felt very outdated and in a state of disrepair. Bed and bathroom were clean, but limited toiletries

Hottub was not filled. No towels in the pool area. Vending machines out of order. Overall felt very outdated and in a state of disrepair. Bed and bathroom were clean, but limited toiletries

6

Richard

4. Nov. 2025

·

Aufenthalt für eine Nacht

Typical hotel. Generally ok. Pool was closed, but hot tub was open.

Typical hotel. Generally ok. Pool was closed, but hot tub was open.

8

Bernard

5. Apr. 2025

·

Aufenthalt für 2 Nächte

Clean and functional, good staff. Hot tub wasn’t working

Clean and functional, good staff. Hot tub wasn’t working

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Das Feedback ist gemischt: Viele Gäste fanden die Zimmer sauber, während andere über verschmutzte Teppiche, anhaltende Rauchgerüche, staubige Oberflächen und Schmutz im Badezimmer berichteten. Die Reinigung zwischen den Tagen wurde manchmal versäumt oder unvollständig durchgeführt.

Ähnliche Gästebewertungen

2

Inna

6. Aug. 2025

·

Aufenthalt für eine Nacht

The room was very disappointing. The carpet was extremely dirty and had a strong, unpleasant smell. The light switch didn’t work, and the walls were cracked and unpainted. Overall, it felt neglected and poorly maintained. At check-out, the receptionist couldn’t provide a receipt for the payment because she didn’t know how to do it. Very unprofessional experience. I wouldn’t stay here again.

The room was very disappointing. The carpet was extremely dirty and had a strong, unpleasant smell. The light switch didn’t work, and the walls were cracked and unpainted. Overall, it felt neglected and poorly maintained. At check-out, the receptionist couldn’t provide a receipt for the payment because she didn’t know how to do it. Very unprofessional experience. I wouldn’t stay here again.

8

Mike

11. Nov. 2025

·

Aufenthalt für eine Nacht

Clean room, friendly staff, good breakfast

Clean room, friendly staff, good breakfast

2

Taranjot

28. Sept. 2025

·

Aufenthalt für eine Nacht

The rooms were registered clean when actually they were filthy, we came across one room where the sink wouldn’t work! The other two looked like someone was currently staying there: there were messy sheets and clearly seen beds were not made, used items in the fridge. That goes to show how unprofessional and incompetent the cleaning staff is.

The rooms were registered clean when actually they were filthy, we came across one room where the sink wouldn’t work! The other two looked like someone was currently staying there: there were messy sheets and clearly seen beds were not made, used items in the fridge. That goes to show how unprofessional and incompetent the cleaning staff is.

10

Jennifer

7. Nov. 2025

·

Aufenthalt für 2 Nächte

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

8

Vic

20. Dez. 2025

·

Aufenthalt für eine Nacht

Nice clean roomy.

Nice clean roomy.

4

Paul

30. Sept. 2025

·

Aufenthalt für 3 Nächte

Not the cleanest place in town. Had problem wit toilet when we moved into room and reported it. They said it would be fixed the next day. We stayed three days and it was not fixed. Would not stay there again.

Not the cleanest place in town. Had problem wit toilet when we moved into room and reported it. They said it would be fixed the next day. We stayed three days and it was not fixed. Would not stay there again.

4

Peter

28. Okt. 2025

·

Aufenthalt für 2 Nächte

Hotel is filthy: outside and inside Out of order signs on bathrooms, ice maker….and they’re laminated so they’ve been in use for a while Beds were comfy but with hotel on the hwy, it’s constant noise Water pressure is weak and bathroom faucets need an BIG upgrade

Hotel is filthy: outside and inside Out of order signs on bathrooms, ice maker….and they’re laminated so they’ve been in use for a while Beds were comfy but with hotel on the hwy, it’s constant noise Water pressure is weak and bathroom faucets need an BIG upgrade

2

Judith

30. Aug. 2023

·

Aufenthalt für eine Nacht

This was the dirtiest hotel I had ever stayed at. The floor was disgustingly dirty I dropped a few drops of water by accident and then grabbed a Kline to wiped’ it. And noticed the Kline was literally black. I then grabbed 2 large pieces of paper towel poured some drops of water and drag the paper towel around the room the paper was dark brown . Dirt from days or maybe wwwks no doubt. The bathtub has a black ring around it. The chairls upholstery was disgustingly stained with who kniws what . The lamp shades stained with food and dirt. The surfaces such as microwave / fridge were so dusty The bath Called front desk to ask for towels but has to call 3 times to get them. Terrible experience

This was the dirtiest hotel I had ever stayed at. The floor was disgustingly dirty I dropped a few drops of water by accident and then grabbed a Kline to wiped’ it. And noticed the Kline was literally black. I then grabbed 2 large pieces of paper towel poured some drops of water and drag the paper towel around the room the paper was dark brown . Dirt from days or maybe wwwks no doubt. The bathtub has a black ring around it. The chairls upholstery was disgustingly stained with who kniws what . The lamp shades stained with food and dirt. The surfaces such as microwave / fridge were so dusty The bath Called front desk to ask for towels but has to call 3 times to get them. Terrible experience

4

richard

5. Jan. 2025

·

Aufenthalt für 2 Nächte

Carpets were filthy.Smoke smell in room had to keep window open and bathroom fan on .Battery was ok.Bed was good.Room needs to be totally renovated to eliminate the smoke smell.Carpets & underlay must be removed

Carpets were filthy.Smoke smell in room had to keep window open and bathroom fan on .Battery was ok.Bed was good.Room needs to be totally renovated to eliminate the smoke smell.Carpets & underlay must be removed

2

Ken

10. Sept. 2025

·

Aufenthalt für eine Nacht

The lobby was very dingy & not welcoming. The first room was very dark & seemed like they did not want people to see how filthy dirty it was The bed looked wrinkled like someone had laid on it before we arrived. The lamp shade was stained & the carpet was disgustingly dirty!!! The 2nd room we looked at smelled of smoke The hallway stunk of cannabis smell. We got a refund & left quickly. Horrible disgusting place should not be listed on Hotels.com!!!!!!!!!

The lobby was very dingy & not welcoming. The first room was very dark & seemed like they did not want people to see how filthy dirty it was The bed looked wrinkled like someone had laid on it before we arrived. The lamp shade was stained & the carpet was disgustingly dirty!!! The 2nd room we looked at smelled of smoke The hallway stunk of cannabis smell. We got a refund & left quickly. Horrible disgusting place should not be listed on Hotels.com!!!!!!!!!

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer sind veraltet und der Komfort variiert; Gäste erwähnen bequeme Betten und geräumige Aufteilung sowie abgenutzte Möbel, laute Klimaanlagen oder Lüfter im Badezimmer, schwaches oder unbeständiges Warmwasser und Lärm von Verkehr und Zügen.

Ähnliche Gästebewertungen

10

Stuart

6. Aug. 2025

·

Aufenthalt für 5 Nächte

We always enjoy staying at this hotel. The room is spacious and has the necessary amenities. The pool and hot tub are wonderful to relax in at the end of the day. Staff is friendly and helpful. The breakfast is lagging in a bit of variety and is sufficient to fill up for the day.

We always enjoy staying at this hotel. The room is spacious and has the necessary amenities. The pool and hot tub are wonderful to relax in at the end of the day. Staff is friendly and helpful. The breakfast is lagging in a bit of variety and is sufficient to fill up for the day.

2

Lisa

7. Dez. 2023

·

Aufenthalt für eine Nacht

Check-in was smooth. Property is in huge need of an update. Walls are paper thin, mattresses sag and flimsy pillows. A step above sleeping on chair in son’s room at the hospital, but not by much!!

Check-in was smooth. Property is in huge need of an update. Walls are paper thin, mattresses sag and flimsy pillows. A step above sleeping on chair in son’s room at the hospital, but not by much!!

6

Cynthia

7. Sept. 2025

·

Aufenthalt für eine Nacht

Hotel is dated. Felt old and tired. Beds were uncomfortable.

Hotel is dated. Felt old and tired. Beds were uncomfortable.

4

Cindy

17. Aug. 2025

·

Aufenthalt für eine Nacht

Very noisy room. Sink tap not working likely plugged. AC unit was very noisy - sounds like it needs service

Very noisy room. Sink tap not working likely plugged. AC unit was very noisy - sounds like it needs service

4

Dean

14. Sept. 2025

·

Aufenthalt für 6 Nächte

The a/c in the room sounded like a jet engine and was not able to keep the room at a constant temperature. The exhaust fan in the bathroom sounded like it was going to fly through the ceiling. Never again....

The a/c in the room sounded like a jet engine and was not able to keep the room at a constant temperature. The exhaust fan in the bathroom sounded like it was going to fly through the ceiling. Never again....

8

Bob

15. Aug. 2025

·

Aufenthalt für eine Nacht

Conveniently located on the main highway through town. Little dated but overall a good value for your money

Conveniently located on the main highway through town. Little dated but overall a good value for your money

6

Louise

1. Sept. 2025

·

Aufenthalt für eine Nacht

Positive:The location was convenient. Negative: The carpet was old and dirty, beds need to be replaced, we were 3 guests and there were only 2 sets of towels, one small tube of shampoo, no conditioner for 3 people. We tried to use the blow dryer it started smoking. (We thought it was going to start a fire, so we used our own). Water pressure in the shower was very poor. TV viewing was very limited….. I won’t recommend this hotel to family or friends and we won’t stay there again

Positive:The location was convenient. Negative: The carpet was old and dirty, beds need to be replaced, we were 3 guests and there were only 2 sets of towels, one small tube of shampoo, no conditioner for 3 people. We tried to use the blow dryer it started smoking. (We thought it was going to start a fire, so we used our own). Water pressure in the shower was very poor. TV viewing was very limited….. I won’t recommend this hotel to family or friends and we won’t stay there again

10

Teresa

16. Okt. 2025

·

Aufenthalt für eine Nacht

Room was clean. Stairs were not clean. Very quiet on non-street side of building (no idea about street side). Heat was quite responsive.

Room was clean. Stairs were not clean. Very quiet on non-street side of building (no idea about street side). Heat was quite responsive.

6

Dennis

9. Aug. 2025

·

Aufenthalt für eine Nacht

This hotel is very old with no update to the facilities. Electrical outlets are worn out and won’t hold a plug. The wall air conditioner was so noisy that we had to unplug it. The baseboard heater was very dirty. The toilet stick on and dripped constantly. The fan in the bathroom was very noisy and did not remove the steam.

This hotel is very old with no update to the facilities. Electrical outlets are worn out and won’t hold a plug. The wall air conditioner was so noisy that we had to unplug it. The baseboard heater was very dirty. The toilet stick on and dripped constantly. The fan in the bathroom was very noisy and did not remove the steam.

6

Eileen

8. Apr. 2024

·

Aufenthalt für eine Nacht

Wish I had read the reviews about the train. It was so close and so loud, there was no sleeping through that in the middle of the night.

Wish I had read the reviews about the train. It was so close and so loud, there was no sleeping through that in the middle of the night.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Das Personal wird häufig als freundlich, zuvorkommend und hilfsbereit beschrieben, aber einige Gäste hatten mit unfreundlichen Rezeptionsmitarbeitern, langsamen Antworten, Problemen mit der Abrechnung oder Kaution sowie übersehenen Reinigungsanfragen zu tun.

Ähnliche Gästebewertungen

4

Sydney

25. Aug. 2025

·

Aufenthalt für 4 Nächte

Check in was fast and accommodating. Requested at the front desk to have our room cleaned while we were out for the day on Thursday and came back to the garbages empty and the dirty towels removed but that’s it. Beds were left unmade and the towels weren’t replenished. Requested our room to be cleaned when we were out for the day on Friday and let the front desk know what had happened the day before. Both ladies jotted my room number on slips of paper and said it would be done. Came back in the evening to absolutely nothing cleaned in our room. Both times the cleaning staff had gone home for the day so nothing could be done. At checkout they were going to charge me an extra $50 that had shown up on their invoice but I showed them my hotels.com receipt which they honoured. The stay could’ve been better but it also could’ve been way worse.

Check in was fast and accommodating. Requested at the front desk to have our room cleaned while we were out for the day on Thursday and came back to the garbages empty and the dirty towels removed but that’s it. Beds were left unmade and the towels weren’t replenished. Requested our room to be cleaned when we were out for the day on Friday and let the front desk know what had happened the day before. Both ladies jotted my room number on slips of paper and said it would be done. Came back in the evening to absolutely nothing cleaned in our room. Both times the cleaning staff had gone home for the day so nothing could be done. At checkout they were going to charge me an extra $50 that had shown up on their invoice but I showed them my hotels.com receipt which they honoured. The stay could’ve been better but it also could’ve been way worse.

2

Luke

30. Aug. 2024

·

Aufenthalt für eine Nacht

Unhelpful staff, dirty rooms and bathrooms. My girlfriend has many allergies and the room looked like it had not been dusted in a month.

Unhelpful staff, dirty rooms and bathrooms. My girlfriend has many allergies and the room looked like it had not been dusted in a month.

6

Jessica

25. Aug. 2024

·

Aufenthalt für eine Nacht

Rude old lady at the front desk set the tone for our trip. When we arrived she was very sassy about our reservation, doubting first that we had one - not sure if it was because we were a young couple or if she had a bad day, but regardless, that's bad business. Got to our room, did our usual check for bed bugs and such. Our sheets were stained yellow (ew!) so we went back to the desk to inform them and ask for new sheets - she was rude about that too. Not wanting to spoil our trip further, we went to relax at the pool/hot tub/sauna. There are NO saunas on site. The pool room was locked and we had to visit our lovely front desk lady for a key. The pool itself was fine, hot tub was small and had tiles that were broken off from the side sitting at the bottom (I picked one up and removed it as it was sharp). We met a couple who also had complaints about the front desk, and the fact that the entire place is NOT ACCESSIBLE. No elevators. Stairs everywhere - people with disabilities, avoid like the plague. Even the handrails getting into the pool were useless, according to the gentleman. On the more positive side, the beds were comfy, the housekeeping staff were incredible and quick to apologise and help with our sheets request, and the rooms themselves were ok. Free breakfast was good and included helpful staff. Sadly, the lack of professionalism from the front desk lady (who signed our meal tickets ERAM) will not encourage us to ever come back.

Rude old lady at the front desk set the tone for our trip. When we arrived she was very sassy about our reservation, doubting first that we had one - not sure if it was because we were a young couple or if she had a bad day, but regardless, that's bad business. Got to our room, did our usual check for bed bugs and such. Our sheets were stained yellow (ew!) so we went back to the desk to inform them and ask for new sheets - she was rude about that too. Not wanting to spoil our trip further, we went to relax at the pool/hot tub/sauna. There are NO saunas on site. The pool room was locked and we had to visit our lovely front desk lady for a key. The pool itself was fine, hot tub was small and had tiles that were broken off from the side sitting at the bottom (I picked one up and removed it as it was sharp). We met a couple who also had complaints about the front desk, and the fact that the entire place is NOT ACCESSIBLE. No elevators. Stairs everywhere - people with disabilities, avoid like the plague. Even the handrails getting into the pool were useless, according to the gentleman. On the more positive side, the beds were comfy, the housekeeping staff were incredible and quick to apologise and help with our sheets request, and the rooms themselves were ok. Free breakfast was good and included helpful staff. Sadly, the lack of professionalism from the front desk lady (who signed our meal tickets ERAM) will not encourage us to ever come back.

10

Larnito

16. Juli 2025

·

Aufenthalt für eine Nacht

What an excellent service! When I checked in, I let the front desk staff know I just had a gout attack and couldn’t manage the stairs. I asked if it would be possible to have a room on the main floor. Without hesitation, she shuffled a few things around and made it happen. I’m truly grateful for her kindness and help. I’m sorry I didn’t catch her name, but I’d love to give her a big shoutout—she truly went above and beyond!

What an excellent service! When I checked in, I let the front desk staff know I just had a gout attack and couldn’t manage the stairs. I asked if it would be possible to have a room on the main floor. Without hesitation, she shuffled a few things around and made it happen. I’m truly grateful for her kindness and help. I’m sorry I didn’t catch her name, but I’d love to give her a big shoutout—she truly went above and beyond!

10

Janice

29. Aug. 2025

·

Aufenthalt für eine Nacht

The receptionist was wonderful. The Expedia App indicated that our chosen room was pet friendly but did not give me an option to add our pet to the reservation. When we arrived our room was not one of their pet friendly rooms. The receptionist quickly and pleasantly addressed the problem and our pet stayed with us instead of in our car. We arrived at 10pm. At 7am she was back on duty, pleasantly checking us out despite her fatigue.

The receptionist was wonderful. The Expedia App indicated that our chosen room was pet friendly but did not give me an option to add our pet to the reservation. When we arrived our room was not one of their pet friendly rooms. The receptionist quickly and pleasantly addressed the problem and our pet stayed with us instead of in our car. We arrived at 10pm. At 7am she was back on duty, pleasantly checking us out despite her fatigue.

6

Lee

30. Aug. 2023

·

Aufenthalt für eine Nacht

Hi when we travel to Oregon we usually make a point of staying at your hotel. We have never had issues till just this last stay. Last Thursday night we stayed there and were greeted by your front desk clerk who came across rude to me. What started all this is that he charged me $250.00 deposit to stay there. This has never happened before all the times we stayed there. The way he talked to me I find unbelievable. If this is the way we are going to be confronted and treated we can stay somewhere else.

Hi when we travel to Oregon we usually make a point of staying at your hotel. We have never had issues till just this last stay. Last Thursday night we stayed there and were greeted by your front desk clerk who came across rude to me. What started all this is that he charged me $250.00 deposit to stay there. This has never happened before all the times we stayed there. The way he talked to me I find unbelievable. If this is the way we are going to be confronted and treated we can stay somewhere else.

10

Jennifer

7. Nov. 2025

·

Aufenthalt für 2 Nächte

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

2

Vladimir

11. Okt. 2025

·

Aufenthalt für eine Nacht

I booked this hotel for my 87 year old dad as he had a hospital appointment for an MRI in Cranbrook and he did not want to drive home in the dark. He had the MRI 3 hours earlier than it was scheduled so he went back to the hotel and said that he did not need the room because he could still drive home in the daylight. There were 3 people lined up behind him looking for a room but the hotel still charged him the full price. This was always out go to hotel in Cranbrook but not any more. Both I and my dad were quit upset and will never go back there and will make sure to let all out friends that frequently stay there to stay away. Not good for a business.

I booked this hotel for my 87 year old dad as he had a hospital appointment for an MRI in Cranbrook and he did not want to drive home in the dark. He had the MRI 3 hours earlier than it was scheduled so he went back to the hotel and said that he did not need the room because he could still drive home in the daylight. There were 3 people lined up behind him looking for a room but the hotel still charged him the full price. This was always out go to hotel in Cranbrook but not any more. Both I and my dad were quit upset and will never go back there and will make sure to let all out friends that frequently stay there to stay away. Not good for a business.

8

Barry

17. Sept. 2025

·

Aufenthalt für eine Nacht

The staff alerts died their best to make my stay comfortable

The staff alerts died their best to make my stay comfortable

10

Ray

10. Sept. 2025

·

Aufenthalt für eine Nacht

The woman who checked us in was absolutely excellent. Friendly, cheerful and very helpful.

The woman who checked us in was absolutely excellent. Friendly, cheerful and very helpful.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Günstig an der Hauptstraße gelegen mit guter Anbindung an Restaurants und Geschäfte. Mehrere Bewertungen erwähnen Straßen- und Zuglärm sowie gelegentliche Sicherheitsbedenken im Bereich des Parkplatzes.

Ähnliche Gästebewertungen

8

Barbara

25. Sept. 2025

·

Aufenthalt für eine Nacht

Convenient location for shopping and dining. Room is dated but clean.

Convenient location for shopping and dining. Room is dated but clean.

8

allen

27. Juni 2024

·

Aufenthalt für eine Nacht

Good location, only negative road noise if on that side

Good location, only negative road noise if on that side

4

Bryanna

23. Aug. 2024

·

Aufenthalt für eine Nacht

The pictures look way better than the actual reality of the hotel. The area felt sketchy. The rooms were very run down. The sheets were clean - but the matresses were disgusting. Would not stay again!

The pictures look way better than the actual reality of the hotel. The area felt sketchy. The rooms were very run down. The sheets were clean - but the matresses were disgusting. Would not stay again!

6

Sergey

26. Juli 2024

·

Aufenthalt für eine Nacht

It was a reasonable place to stay for a night but it was extremely noisy. Trains were waking us up the whole night

It was a reasonable place to stay for a night but it was extremely noisy. Trains were waking us up the whole night

10

Courtney

9. Aug. 2023

·

Aufenthalt für eine Nacht

Excellent service. Our room was upgraded to a suite at no extra charge as there were no king beds left. Very clean. A bit outdated and regular wear and tear. Location was right off the highway, convenient but noisy. No "curb appeal" due to location , as to no fault of the hotel itself. Overall, a very nice stay

Excellent service. Our room was upgraded to a suite at no extra charge as there were no king beds left. Very clean. A bit outdated and regular wear and tear. Location was right off the highway, convenient but noisy. No "curb appeal" due to location , as to no fault of the hotel itself. Overall, a very nice stay

6

Jelle

3. Sept. 2025

·

Aufenthalt für 2 Nächte

We had a nice stay, the room was clean, air conditioned and the staff was nice. The hotel is a bit outdated but functional. The pool and hot tub were not very inviting. The hotel is conveniently located, but the Cranbrook strip experiences a lot of vacant and derelict buildings.

We had a nice stay, the room was clean, air conditioned and the staff was nice. The hotel is a bit outdated but functional. The pool and hot tub were not very inviting. The hotel is conveniently located, but the Cranbrook strip experiences a lot of vacant and derelict buildings.

10

Wayne

20. Sept. 2024

·

Aufenthalt für eine Nacht

Reasonable price. Downside was our room faced the train tracks and the trains were noisy.

Reasonable price. Downside was our room faced the train tracks and the trains were noisy.

8

Lorne

19. Juli 2025

·

Aufenthalt für 2 Nächte

I found the property to be very conveniently located in Cranbrook. Staff was friendly and helpful.

I found the property to be very conveniently located in Cranbrook. Staff was friendly and helpful.

6

Kenneth

3. Aug. 2023

·

Aufenthalt für eine Nacht

Good for the price, no elevator. A bit shady around the area, and the hotel is showing it's age. Deer do come up around the back from the train line, so do homeless people.

Good for the price, no elevator. A bit shady around the area, and the hotel is showing it's age. Deer do come up around the back from the train line, so do homeless people.

8

Corinna

29. Aug. 2025

·

Aufenthalt für 2 Nächte

Older hotel in good location for stopover. Clean and good price. Nice to have a breakfast included.

Older hotel in good location for stopover. Clean and good price. Nice to have a breakfast included.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Das inklusive Frühstück wird oft als warm und sättigend gelobt, aber Qualität und Verfügbarkeit variieren, mit Berichten über eine begrenzte Auswahl, leere Behälter, langsamen Service oder abgepackte Alternativen; das hoteleigene Restaurant oder die Lounge ist manchmal geschlossen.

Ähnliche Gästebewertungen

4

Leah

6. Aug. 2025

·

Aufenthalt für 3 Nächte

Very outdated i think they do try to keep it clean. The breakfast was disappointing they ran out of food, and there was little choice. Not enough staff.

Very outdated i think they do try to keep it clean. The breakfast was disappointing they ran out of food, and there was little choice. Not enough staff.

8

Jacob

18. Sept. 2023

·

Aufenthalt für 2 Nächte

Friendly staff, good amenities (hot tub), great continental breakfast!

Friendly staff, good amenities (hot tub), great continental breakfast!

4

Barbara

29. Juli 2025

·

Aufenthalt für 3 Nächte

Very tired hotel...desperately needs updating. Huge chips in sink, torn carpets in halls, dingy decor. Breakfast was included, but all three days, ran out of everything...including cutlery and plates! People were trying to eat off saucers. There was one girl trying to do EVERYTHING in the dining room and she just couldn't keep up. We felt very sorry for that girl, different one each day. They should just forget about offering breakfasts. We've stayed many times in the past, but never again.

Very tired hotel...desperately needs updating. Huge chips in sink, torn carpets in halls, dingy decor. Breakfast was included, but all three days, ran out of everything...including cutlery and plates! People were trying to eat off saucers. There was one girl trying to do EVERYTHING in the dining room and she just couldn't keep up. We felt very sorry for that girl, different one each day. They should just forget about offering breakfasts. We've stayed many times in the past, but never again.

8

Mike

11. Nov. 2025

·

Aufenthalt für eine Nacht

Clean room, friendly staff, good breakfast

Clean room, friendly staff, good breakfast

10

Susan

8. Sept. 2023

·

Aufenthalt für eine Nacht

I book there because it had a restaurant that served breakfast lunch and dinner. Unfortunately, the restaurant was NOT open for dinner, due to staffing issues. Fortunately, there was a Denny's restaurant within walking distance.

I book there because it had a restaurant that served breakfast lunch and dinner. Unfortunately, the restaurant was NOT open for dinner, due to staffing issues. Fortunately, there was a Denny's restaurant within walking distance.

10

Nica

25. Okt. 2025

·

Aufenthalt für eine Nacht

Breakfast was great. The staff were wonderful and very accommodating.

Breakfast was great. The staff were wonderful and very accommodating.

6

Kevin

17. Feb. 2025

·

Aufenthalt für eine Nacht

The restaurant dinner was awful. Awesome waitress tho and drinks .

The restaurant dinner was awful. Awesome waitress tho and drinks .

6

Norma

26. Juni 2024

·

Aufenthalt für eine Nacht

This is a good property for a quick overnight stay. Clean, relatively well maintained, very good breakfast. A $16 credit is given per person for using the restaurant breakfast menu. Overall, good value.

This is a good property for a quick overnight stay. Clean, relatively well maintained, very good breakfast. A $16 credit is given per person for using the restaurant breakfast menu. Overall, good value.

10

Robert

23. Okt. 2025

·

Aufenthalt für 3 Nächte

We had a large room with 2 beds and two bathroom sinks. On weekdays we could choose breakfast from a menu and have it served. Weekends had hot continental breakfast.

We had a large room with 2 beds and two bathroom sinks. On weekdays we could choose breakfast from a menu and have it served. Weekends had hot continental breakfast.

4

Morgan

6. Juli 2025

·

Aufenthalt für eine Nacht

Nice lobby, hotel is definitely dated and in a need of an update. Room was clean, bed was comfortable, AC unit didn’t get very cold and was loud. Restaurant was good service. Chicken wings were cold, burger was ok, fries and gravy was subpar. I would not recommend eating at this hotel restaurant.

Nice lobby, hotel is definitely dated and in a need of an update. Room was clean, bed was comfortable, AC unit didn’t get very cold and was loud. Restaurant was good service. Chicken wings were cold, burger was ok, fries and gravy was subpar. I would not recommend eating at this hotel restaurant.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

6

Hartmut

24. Juni 2026

·

Aufenthalt für eine Nacht

Wir waren für eine Nacht dort. Die Unterkunft ist ok aber der Teppichboden sollte mal erneuert werden. Das Zimmer war leider nicht so ganz sauber (auf dem Teppich fand man noch Krümel vom Vorgänger, das Bad und die Betten waren aber sehr sauber). Das Frühstück war ok. Was uns besonders gestört hat, dass 250 kanadische Dollar plus Zimmerpreis auf der Kreditkarte geblockt wurden ( bei uns waren das 375 C$!). Das war vorher nirgendwo zu lesen.

Wir waren für eine Nacht dort. Die Unterkunft ist ok aber der Teppichboden sollte mal erneuert werden. Das Zimmer war leider nicht so ganz sauber (auf dem Teppich fand man noch Krümel vom Vorgänger, das Bad und die Betten waren aber sehr sauber). Das Frühstück war ok. Was uns besonders gestört hat, dass 250 kanadische Dollar plus Zimmerpreis auf der Kreditkarte geblockt wurden ( bei uns waren das 375 C$!). Das war vorher nirgendwo zu lesen.

8

Christian

vor 3 Wochen

·

Aufenthalt für eine Nacht

Price was right, had everything needed for a good nights rest

Price was right, had everything needed for a good nights rest

10

Lois

vor 3 Wochen

·

Aufenthalt für eine Nacht

Quick check in, clean rooms, comfortable beds, good breakfast, excellent coffee!

Quick check in, clean rooms, comfortable beds, good breakfast, excellent coffee!

8

Trevor

vor 4 Wochen

·

Aufenthalt für eine Nacht

The staff was very helpful. Had the breakfast there and the cook made my sausage cooked the way I liked them

The staff was very helpful. Had the breakfast there and the cook made my sausage cooked the way I liked them

8

Karen

vor 4 Wochen

·

Aufenthalt für eine Nacht

Older hotel, bathroom needs upgrading

Older hotel, bathroom needs upgrading

Richtlinien der Unterkunft

Hinweise zum Check-in

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 16:00 bis 23:59

Bis 11:00

Kaution

CAD 250 per accommodation on arrival.

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Die KI antwortet sofort, auf Basis der Hotelinformationen.

Preise für kommende Reisedaten

November 2026

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $79	2 $83	3 $79	4 $79	5 $79	6 $92	7 $92
8 $79	9 $79	10 $79	11 $79	12 $79	13 $89	14 $89
15 $79	16 $79	17 $79	18 $79	19 $79	20 $89	21 $89
22 $79	23 $79	24 $79	25 $79	26 $79	27 $89	28 $89
29 $79	30 $79

Dezember 2026

Günstiger

Teurer

Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Wenn du Fragen hast, wende dich bitte an die Unterkunft. Die Kontaktdaten findest du auf der Buchungsbestätigung. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.

Der Check-in muss von einer Person durchgeführt werden, die mindestens 19 Jahre alt ist.

Sie müssen die folgende Kaution bezahlen, die vollständig zurückerstattet werden kann.

Deposit: CAD 250 per stay

Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Der Name auf der Kreditkarte, die an der Rezeption für die Abrechnung der Zusatzkosten benutzt werden soll, muss mit dem Namen übereinstimmen, auf den das Zimmer reserviert wurde
Diese Unterkunft akzeptiert Kreditkarten; Bargeld wird nicht akzeptiert.
Diese Unterkunft behält sich das Recht vor, für die Kreditkarte des Gastes vor der Anreise eine Vorab-Autorisierung durchzuführen.
Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher and einem Rauchmelder ausgestattet
Bitte beachte, dass kulturelle Normen und Gastrichtlinien je nach Land und Unterkunft unterschiedlich sein können. Die aufgeführten Richtlinien wurden von der Unterkunft zur Verfügung gestellt.

Bei Buchungen, bei denen die Bezahlung statt zum Buchungszeitpunkt vor Ort erfolgt, veranlasst die Unterkunft eine Kreditkartenautorisierung in Höhe von 250 CAD des Buchungsbetrags.

Der Pool ist von 07:00 Uhr bis 22:00 Uhr geöffnet.
Bis zu 2 Kinder bis zu 16 Jahren können im Zimmer der Eltern oder Erziehungsberechtigten kostenlos übernachten, wenn keine zusätzlichen Bettwaren angefordert werden.
Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
Der Zugang zu einigen Einrichtungen ist evtl. eingeschränkt. Bitte wende dich bei weiteren Fragen direkt an die Unterkunft (Kontaktinformationen siehe Buchungsbestätigung).
In dieser Unterkunft sind Haustiere nur in bestimmten Zimmern erlaubt. Daneben sind noch weitere Einschränkungen in Bezug auf Haustiere zu beachten (zusätzlich anfallende Kosten sind im Abschnitt „Gebühren“ aufgeführt). Die Mitnahme eines Haustieres muss grundsätzlich direkt mit der Unterkunft abgeklärt werden. Die Kontaktinformationen findest du auf der Buchungsbestätigung.

Aufpreis für das Frühstücksbuffet: ca. 10 CAD bis 25 CAD für Erwachsene und ca. 10 CAD bis 10 CAD für Kinder
Gebühr für Haustiere: 20 CAD pro Haustier, pro Nacht
Assistenztiere sind von den Gebühren ausgenommen

Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.