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Heritage Inn Hotel & Convention Centre - Cranbrook

80 US$

/ noche

Promedio para noviembre

Heritage Inn Hotel & Convention Centre - Cranbrook - Image 1

Heritage Inn Hotel & Convention Centre - Cranbrook - Habitación

Heritage Inn Hotel & Convention Centre - Cranbrook - Habitación

Heritage Inn Hotel & Convention Centre - Cranbrook - Recepción

Heritage Inn Hotel & Convention Centre - Cranbrook - Restaurante

Precios para Heritage Inn Hotel & Convention Centre - Cranbrook

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80 US$

/ noche

Promedio para noviembre

Precios medios mensuales

En Heritage Inn Hotel & Convention Centre - Cranbrook, los precios por noche son de 77 US$ de media en el mes más barato (diciembre) y de 117 US$ en el mes más caro (agosto), según los últimos 12 meses.

Precio medio por noche en Heritage Inn Hotel & Convention Centre - Cranbrook por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	84 US$
febrero	82 US$
marzo	87 US$
abril	86 US$
mayo	115 US$
junio	116 US$
julio	104 US$
agosto	117 US$
septiembre	114 US$
octubre	85 US$
noviembre	80 US$
diciembre	77 US$

Más caro: agosto (aprox. 117 US$)

Más barato: diciembre (aprox. 77 US$)

Acerca de esta propiedad

Para tus ratos libres, tienes instalaciones recreativas como una piscina cubierta, una bañera de hidromasaje y gimnasio a tu disposición. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicio de celebración de bod...

Servicios

Para tus ratos libres, tienes instalaciones recreativas como una piscina cubierta, una bañera de hidromasaje y gimnasio a tu disposición. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicio de celebración de bodas y un salón de baile.

Servicios empresariales

Tendrás check-out exprés, un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. Las instalaciones para eventos de este hotel incluyen centro de conferencias y 6 salas de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.

Comida

Este hotel te ofrece una cafetería si quieres darte un respiro, aunque también puedes disfrutar de una deliciosa comida en Skylight Cafe. Apaga la sed con tu bebida favorita en el bar o lounge. Se ofrece un desayuno bufé todos los días de 06:30 a 10:00 con un coste adicional.

Habitaciones

Disfruta de una agradable estancia en una de las 100 habitaciones con televisión de pantalla plana. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El cuarto de baño está provisto de ducha y bañera combinadas. Entre las comodidades, se incluyen escritorio, cafetera y tetera y teléfono con y llamadas locales gratuitas.

Ubicación

Si decides alojarte en Heritage Inn Hotel & Convention Centre Cranbrook de Cranbrook, estarás cerca de un centro de convenciones (conexión disponible), a solo 5 minutos en coche de Tamarack Centre y Cranbrook History Centre. Además, este hotel se encuentra a 2,4 km de Cranbrook Golf and Country Club y a 4,2 km de Wildstone Golf Course.

Qué hay cerca

Cranbrook Arts Gallery(0.5 millas)
Encore Brewing(0.5 millas)
Cranbrook Mall(0.5 millas)
Tamarack Centre(0.6 millas)
Key City Theatre(0.6 millas)
Cranbrook Memorial Arena(0.6 millas)
Cranbrook Aquatic Centre(0.6 millas)
Western Financial Place(0.7 millas)
Cranbrook Visitor Centre(0.7 millas)
Balment Park(0.8 millas)
Landmark Cinemas Cranbrook(0.8 millas)
Cranbrook City Hall(0.9 millas)
Studio & Stage Door Cranbrook Community Theatre(0.9 millas)
Rotary Park(1.2 millas)
Cranbrook Curling Centre(1.2 millas)
El aeropuerto más práctico para llegar a Heritage Inn Hotel & Convention Centre Cranbrook se encuentra en Cranbrook, BC (YXC-A. Internacional Canadian Rockies)(8.5 millas)

Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Salones para banquetes

Ubicación

803 Cranbrook Street North, Cranbrook, Canadá

Cranbrook Arts Gallery (0.5 millas)

Encore Brewing (0.5 millas)

Cranbrook Mall (0.5 millas)

Tamarack Centre (0.6 millas)

Key City Theatre (0.6 millas)

Cranbrook Memorial Arena (0.6 millas)

Más información sobre la ubicación

Opciones de habitación

4

Habitación estándar, 1 cama de matrimonio

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

4

Standard Room, 1 King Bed

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

3

Suite ejecutiva, 2 habitaciones

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 4

Zona de comedor independiente

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

3

Standard Room, 2 Queen Beds (Pet Friendly)

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 4

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

3

Habitación estándar, 2 camas de matrimonio

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 4

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

4

Suite estándar

Detalles de la oferta

1 Cama Doble Extragrande

y

1 Sofá Cama

Capacidad: 4

Zona de comedor independiente

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

3

Habitación estándar, 1 habitación

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 4

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

Reseñas de los huéspedes sobre Heritage Inn Hotel & Convention Centre - Cranbrook

7.4

Bueno

Basado en 1011 comentarios verificados

¿Quién se queda aquí?

Trabajo

16%

Pareja

39%

Familia

34%

Grupo

8%

Solo/a

1%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

El Heritage Inn Hotel & Convention Centre de Cranbrook ofrece estancias económicas con un servicio generalmente amable, pero las reseñas señalan constantemente su antigüedad, interiores desactualizados, problemas frecuentes de mantenimiento y ruido notable procedente de la autopista cercana y los trenes que pasan.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

El Heritage Inn Hotel & Convention Centre de Cranbrook ofrece estancias económicas con un servicio generalmente amable, pero las reseñas señalan constantemente su antigüedad, interiores desactualizados, problemas frecuentes de mantenimiento y ruido notable procedente de la autopista cercana y los trenes que pasan.

Las habitaciones varían desde espaciosas y cómodas hasta desgastadas y con olor a humedad, con quejas recurrentes sobre aires acondicionados ruidosos, temperatura o presión de agua inconsistente y paredes delgadas. Las instalaciones reciben opiniones diversas: la piscina y el jacuzzi a menudo están fríos, cerrados o sucios, no hay ascensor y hay muchas escaleras, y el aparcamiento y las zonas comunes parecen cansados. En el lado positivo, a muchos huéspedes les gusta el desayuno caliente incluido y les resulta conveniente la ubicación cerca de restaurantes y tiendas, aunque algunos mencionan preocupaciones sobre el ruido del vecindario y los trenes. Espere una estancia más antigua y orientada al valor, con compensaciones entre precio, comodidad y tranquilidad.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

La piscina y el jacuzzi se reportan repetidamente fríos, cerrados o sucios. No hay ascensor y hay muchas escaleras, y algunos huéspedes mencionan áreas de aparcamiento desgastadas o con poca iluminación.

Reseñas de huéspedes relacionadas

10

David

21 jul 2025

·

Se alojó 3 noches

Potholes in parking lot

Potholes in parking lot

6

Kelly

4 dic 2024

·

Se alojó 1 noche

There is no elevator

There is no elevator

6

Matthew

4 ene 2026

·

Se alojó 2 noches

Room was clean but very basic which is in line with the price. Hot tub was broken and only lukewarm. The water was green in the hot tub. To be fair the ad only mentions a whirlpool and doesn't say the water would be hot. Still a little disappointing.

Room was clean but very basic which is in line with the price. Hot tub was broken and only lukewarm. The water was green in the hot tub. To be fair the ad only mentions a whirlpool and doesn't say the water would be hot. Still a little disappointing.

8

Dave

15 jun 2025

·

Se alojó 2 noches

Comfortable bed, great hot buffet breakfast and nice pool and hot tub area.

Comfortable bed, great hot buffet breakfast and nice pool and hot tub area.

6

Hugh

2 sept 2024

·

Se alojó 2 noches

Lights out in parking lot and the sign was not lit Our room was clean . The shower curtain rod was falling off and appeared to be held up by silicone.

Lights out in parking lot and the sign was not lit Our room was clean . The shower curtain rod was falling off and appeared to be held up by silicone.

6

Courtney

17 ene 2026

·

Se alojó 1 noche

When we first checked in, the woman was so sweet and kind! There is no elevator, and there is stairs everywhere. We were on the main floor and to get to our room there were a few stairs down, so we couldn't use the rolly cart to haul things to our rooms, and we had a lot of stuff. The entire establishment could use a major update. The smell of stale, old cigarette smoke still lingers. The shower in our room was very difficult to get to a good temperature, and to shut off. My kids struggled with it. In the pool area, there was tiles falling off and the hot tub was only barely warm. The listing states breakfast is included but they give you vouchers to go to the restaurant and it covers up to $16. On the adult menu, nothing was under $16, so either be prepared to not have a beverage or bring money. The food we had was very good! The waitress was also wonderful and patient. The hotel is extremely loud! There was loud music playing in the hallways. The train passed by what seemed like every 15 minutes, and it was unbelievably loud. None of us slept very well. Overall, their friendly staff is definitely their best asset. But I would not stay there again.

When we first checked in, the woman was so sweet and kind! There is no elevator, and there is stairs everywhere. We were on the main floor and to get to our room there were a few stairs down, so we couldn't use the rolly cart to haul things to our rooms, and we had a lot of stuff. The entire establishment could use a major update. The smell of stale, old cigarette smoke still lingers. The shower in our room was very difficult to get to a good temperature, and to shut off. My kids struggled with it. In the pool area, there was tiles falling off and the hot tub was only barely warm. The listing states breakfast is included but they give you vouchers to go to the restaurant and it covers up to $16. On the adult menu, nothing was under $16, so either be prepared to not have a beverage or bring money. The food we had was very good! The waitress was also wonderful and patient. The hotel is extremely loud! There was loud music playing in the hallways. The train passed by what seemed like every 15 minutes, and it was unbelievably loud. None of us slept very well. Overall, their friendly staff is definitely their best asset. But I would not stay there again.

4

Darren

3 sept 2025

·

Se alojó 4 noches

The gym is limited and the equipment is little maintained and very squeaky and sticky. The pool is ice cold as is the hot tub. The shower head fell apart during a shower. Very little if any lighting in the parking lot at any hour. The staff were decent enough especially the house keeping on Friday and Saturday. The included breakfast is limited and I did have to ask for almost everything to be refilled on the Saturday. The room is comfortable enough but overall the place is in dire need of some maintenance.

The gym is limited and the equipment is little maintained and very squeaky and sticky. The pool is ice cold as is the hot tub. The shower head fell apart during a shower. Very little if any lighting in the parking lot at any hour. The staff were decent enough especially the house keeping on Friday and Saturday. The included breakfast is limited and I did have to ask for almost everything to be refilled on the Saturday. The room is comfortable enough but overall the place is in dire need of some maintenance.

4

Miranda

27 oct 2024

·

Se alojó 2 noches

Hottub was not filled. No towels in the pool area. Vending machines out of order. Overall felt very outdated and in a state of disrepair. Bed and bathroom were clean, but limited toiletries

Hottub was not filled. No towels in the pool area. Vending machines out of order. Overall felt very outdated and in a state of disrepair. Bed and bathroom were clean, but limited toiletries

6

Richard

4 nov 2025

·

Se alojó 1 noche

Typical hotel. Generally ok. Pool was closed, but hot tub was open.

Typical hotel. Generally ok. Pool was closed, but hot tub was open.

8

Bernard

5 abr 2025

·

Se alojó 2 noches

Clean and functional, good staff. Hot tub wasn’t working

Clean and functional, good staff. Hot tub wasn’t working

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las opiniones son variadas: muchos huéspedes encontraron las habitaciones limpias, mientras que otros informaron sobre alfombras manchadas, olores persistentes a humo, superficies polvorientas y suciedad en los baños. A veces, el servicio de limpieza diario se omitía o era incompleto.

Reseñas de huéspedes relacionadas

2

Inna

6 ago 2025

·

Se alojó 1 noche

The room was very disappointing. The carpet was extremely dirty and had a strong, unpleasant smell. The light switch didn’t work, and the walls were cracked and unpainted. Overall, it felt neglected and poorly maintained. At check-out, the receptionist couldn’t provide a receipt for the payment because she didn’t know how to do it. Very unprofessional experience. I wouldn’t stay here again.

The room was very disappointing. The carpet was extremely dirty and had a strong, unpleasant smell. The light switch didn’t work, and the walls were cracked and unpainted. Overall, it felt neglected and poorly maintained. At check-out, the receptionist couldn’t provide a receipt for the payment because she didn’t know how to do it. Very unprofessional experience. I wouldn’t stay here again.

8

Mike

11 nov 2025

·

Se alojó 1 noche

Clean room, friendly staff, good breakfast

Clean room, friendly staff, good breakfast

2

Taranjot

28 sept 2025

·

Se alojó 1 noche

The rooms were registered clean when actually they were filthy, we came across one room where the sink wouldn’t work! The other two looked like someone was currently staying there: there were messy sheets and clearly seen beds were not made, used items in the fridge. That goes to show how unprofessional and incompetent the cleaning staff is.

The rooms were registered clean when actually they were filthy, we came across one room where the sink wouldn’t work! The other two looked like someone was currently staying there: there were messy sheets and clearly seen beds were not made, used items in the fridge. That goes to show how unprofessional and incompetent the cleaning staff is.

10

Jennifer

7 nov 2025

·

Se alojó 2 noches

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

8

Vic

20 dic 2025

·

Se alojó 1 noche

Nice clean roomy.

Nice clean roomy.

4

Paul

30 sept 2025

·

Se alojó 3 noches

Not the cleanest place in town. Had problem wit toilet when we moved into room and reported it. They said it would be fixed the next day. We stayed three days and it was not fixed. Would not stay there again.

Not the cleanest place in town. Had problem wit toilet when we moved into room and reported it. They said it would be fixed the next day. We stayed three days and it was not fixed. Would not stay there again.

4

Peter

28 oct 2025

·

Se alojó 2 noches

Hotel is filthy: outside and inside Out of order signs on bathrooms, ice maker….and they’re laminated so they’ve been in use for a while Beds were comfy but with hotel on the hwy, it’s constant noise Water pressure is weak and bathroom faucets need an BIG upgrade

Hotel is filthy: outside and inside Out of order signs on bathrooms, ice maker….and they’re laminated so they’ve been in use for a while Beds were comfy but with hotel on the hwy, it’s constant noise Water pressure is weak and bathroom faucets need an BIG upgrade

2

Judith

30 ago 2023

·

Se alojó 1 noche

This was the dirtiest hotel I had ever stayed at. The floor was disgustingly dirty I dropped a few drops of water by accident and then grabbed a Kline to wiped’ it. And noticed the Kline was literally black. I then grabbed 2 large pieces of paper towel poured some drops of water and drag the paper towel around the room the paper was dark brown . Dirt from days or maybe wwwks no doubt. The bathtub has a black ring around it. The chairls upholstery was disgustingly stained with who kniws what . The lamp shades stained with food and dirt. The surfaces such as microwave / fridge were so dusty The bath Called front desk to ask for towels but has to call 3 times to get them. Terrible experience

This was the dirtiest hotel I had ever stayed at. The floor was disgustingly dirty I dropped a few drops of water by accident and then grabbed a Kline to wiped’ it. And noticed the Kline was literally black. I then grabbed 2 large pieces of paper towel poured some drops of water and drag the paper towel around the room the paper was dark brown . Dirt from days or maybe wwwks no doubt. The bathtub has a black ring around it. The chairls upholstery was disgustingly stained with who kniws what . The lamp shades stained with food and dirt. The surfaces such as microwave / fridge were so dusty The bath Called front desk to ask for towels but has to call 3 times to get them. Terrible experience

4

richard

5 ene 2025

·

Se alojó 2 noches

Carpets were filthy.Smoke smell in room had to keep window open and bathroom fan on .Battery was ok.Bed was good.Room needs to be totally renovated to eliminate the smoke smell.Carpets & underlay must be removed

Carpets were filthy.Smoke smell in room had to keep window open and bathroom fan on .Battery was ok.Bed was good.Room needs to be totally renovated to eliminate the smoke smell.Carpets & underlay must be removed

2

Ken

10 sept 2025

·

Se alojó 1 noche

The lobby was very dingy & not welcoming. The first room was very dark & seemed like they did not want people to see how filthy dirty it was The bed looked wrinkled like someone had laid on it before we arrived. The lamp shade was stained & the carpet was disgustingly dirty!!! The 2nd room we looked at smelled of smoke The hallway stunk of cannabis smell. We got a refund & left quickly. Horrible disgusting place should not be listed on Hotels.com!!!!!!!!!

The lobby was very dingy & not welcoming. The first room was very dark & seemed like they did not want people to see how filthy dirty it was The bed looked wrinkled like someone had laid on it before we arrived. The lamp shade was stained & the carpet was disgustingly dirty!!! The 2nd room we looked at smelled of smoke The hallway stunk of cannabis smell. We got a refund & left quickly. Horrible disgusting place should not be listed on Hotels.com!!!!!!!!!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son anticuadas y varían en cuanto a comodidad; los huéspedes señalan camas cómodas y distribuciones espaciosas junto con muebles desgastados, aires acondicionados o ventiladores de baño ruidosos, agua caliente débil o inconsistente y ruido del tráfico y los trenes.

Reseñas de huéspedes relacionadas

10

Stuart

6 ago 2025

·

Se alojó 5 noches

We always enjoy staying at this hotel. The room is spacious and has the necessary amenities. The pool and hot tub are wonderful to relax in at the end of the day. Staff is friendly and helpful. The breakfast is lagging in a bit of variety and is sufficient to fill up for the day.

We always enjoy staying at this hotel. The room is spacious and has the necessary amenities. The pool and hot tub are wonderful to relax in at the end of the day. Staff is friendly and helpful. The breakfast is lagging in a bit of variety and is sufficient to fill up for the day.

2

Lisa

7 dic 2023

·

Se alojó 1 noche

Check-in was smooth. Property is in huge need of an update. Walls are paper thin, mattresses sag and flimsy pillows. A step above sleeping on chair in son’s room at the hospital, but not by much!!

Check-in was smooth. Property is in huge need of an update. Walls are paper thin, mattresses sag and flimsy pillows. A step above sleeping on chair in son’s room at the hospital, but not by much!!

6

Cynthia

7 sept 2025

·

Se alojó 1 noche

Hotel is dated. Felt old and tired. Beds were uncomfortable.

Hotel is dated. Felt old and tired. Beds were uncomfortable.

4

Cindy

17 ago 2025

·

Se alojó 1 noche

Very noisy room. Sink tap not working likely plugged. AC unit was very noisy - sounds like it needs service

Very noisy room. Sink tap not working likely plugged. AC unit was very noisy - sounds like it needs service

4

Dean

14 sept 2025

·

Se alojó 6 noches

The a/c in the room sounded like a jet engine and was not able to keep the room at a constant temperature. The exhaust fan in the bathroom sounded like it was going to fly through the ceiling. Never again....

The a/c in the room sounded like a jet engine and was not able to keep the room at a constant temperature. The exhaust fan in the bathroom sounded like it was going to fly through the ceiling. Never again....

8

Bob

15 ago 2025

·

Se alojó 1 noche

Conveniently located on the main highway through town. Little dated but overall a good value for your money

Conveniently located on the main highway through town. Little dated but overall a good value for your money

6

Louise

1 sept 2025

·

Se alojó 1 noche

Positive:The location was convenient. Negative: The carpet was old and dirty, beds need to be replaced, we were 3 guests and there were only 2 sets of towels, one small tube of shampoo, no conditioner for 3 people. We tried to use the blow dryer it started smoking. (We thought it was going to start a fire, so we used our own). Water pressure in the shower was very poor. TV viewing was very limited….. I won’t recommend this hotel to family or friends and we won’t stay there again

Positive:The location was convenient. Negative: The carpet was old and dirty, beds need to be replaced, we were 3 guests and there were only 2 sets of towels, one small tube of shampoo, no conditioner for 3 people. We tried to use the blow dryer it started smoking. (We thought it was going to start a fire, so we used our own). Water pressure in the shower was very poor. TV viewing was very limited….. I won’t recommend this hotel to family or friends and we won’t stay there again

10

Teresa

16 oct 2025

·

Se alojó 1 noche

Room was clean. Stairs were not clean. Very quiet on non-street side of building (no idea about street side). Heat was quite responsive.

Room was clean. Stairs were not clean. Very quiet on non-street side of building (no idea about street side). Heat was quite responsive.

6

Dennis

9 ago 2025

·

Se alojó 1 noche

This hotel is very old with no update to the facilities. Electrical outlets are worn out and won’t hold a plug. The wall air conditioner was so noisy that we had to unplug it. The baseboard heater was very dirty. The toilet stick on and dripped constantly. The fan in the bathroom was very noisy and did not remove the steam.

This hotel is very old with no update to the facilities. Electrical outlets are worn out and won’t hold a plug. The wall air conditioner was so noisy that we had to unplug it. The baseboard heater was very dirty. The toilet stick on and dripped constantly. The fan in the bathroom was very noisy and did not remove the steam.

6

Eileen

8 abr 2024

·

Se alojó 1 noche

Wish I had read the reviews about the train. It was so close and so loud, there was no sleeping through that in the middle of the night.

Wish I had read the reviews about the train. It was so close and so loud, there was no sleeping through that in the middle of the night.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal se describe con frecuencia como amable, complaciente y servicial, pero algunos huéspedes experimentaron interacciones groseras en la recepción, respuestas lentas, frustraciones con facturas o depósitos y solicitudes de limpieza sin atender.

Reseñas de huéspedes relacionadas

4

Sydney

25 ago 2025

·

Se alojó 4 noches

Check in was fast and accommodating. Requested at the front desk to have our room cleaned while we were out for the day on Thursday and came back to the garbages empty and the dirty towels removed but that’s it. Beds were left unmade and the towels weren’t replenished. Requested our room to be cleaned when we were out for the day on Friday and let the front desk know what had happened the day before. Both ladies jotted my room number on slips of paper and said it would be done. Came back in the evening to absolutely nothing cleaned in our room. Both times the cleaning staff had gone home for the day so nothing could be done. At checkout they were going to charge me an extra $50 that had shown up on their invoice but I showed them my hotels.com receipt which they honoured. The stay could’ve been better but it also could’ve been way worse.

Check in was fast and accommodating. Requested at the front desk to have our room cleaned while we were out for the day on Thursday and came back to the garbages empty and the dirty towels removed but that’s it. Beds were left unmade and the towels weren’t replenished. Requested our room to be cleaned when we were out for the day on Friday and let the front desk know what had happened the day before. Both ladies jotted my room number on slips of paper and said it would be done. Came back in the evening to absolutely nothing cleaned in our room. Both times the cleaning staff had gone home for the day so nothing could be done. At checkout they were going to charge me an extra $50 that had shown up on their invoice but I showed them my hotels.com receipt which they honoured. The stay could’ve been better but it also could’ve been way worse.

2

Luke

30 ago 2024

·

Se alojó 1 noche

Unhelpful staff, dirty rooms and bathrooms. My girlfriend has many allergies and the room looked like it had not been dusted in a month.

Unhelpful staff, dirty rooms and bathrooms. My girlfriend has many allergies and the room looked like it had not been dusted in a month.

6

Jessica

25 ago 2024

·

Se alojó 1 noche

Rude old lady at the front desk set the tone for our trip. When we arrived she was very sassy about our reservation, doubting first that we had one - not sure if it was because we were a young couple or if she had a bad day, but regardless, that's bad business. Got to our room, did our usual check for bed bugs and such. Our sheets were stained yellow (ew!) so we went back to the desk to inform them and ask for new sheets - she was rude about that too. Not wanting to spoil our trip further, we went to relax at the pool/hot tub/sauna. There are NO saunas on site. The pool room was locked and we had to visit our lovely front desk lady for a key. The pool itself was fine, hot tub was small and had tiles that were broken off from the side sitting at the bottom (I picked one up and removed it as it was sharp). We met a couple who also had complaints about the front desk, and the fact that the entire place is NOT ACCESSIBLE. No elevators. Stairs everywhere - people with disabilities, avoid like the plague. Even the handrails getting into the pool were useless, according to the gentleman. On the more positive side, the beds were comfy, the housekeeping staff were incredible and quick to apologise and help with our sheets request, and the rooms themselves were ok. Free breakfast was good and included helpful staff. Sadly, the lack of professionalism from the front desk lady (who signed our meal tickets ERAM) will not encourage us to ever come back.

Rude old lady at the front desk set the tone for our trip. When we arrived she was very sassy about our reservation, doubting first that we had one - not sure if it was because we were a young couple or if she had a bad day, but regardless, that's bad business. Got to our room, did our usual check for bed bugs and such. Our sheets were stained yellow (ew!) so we went back to the desk to inform them and ask for new sheets - she was rude about that too. Not wanting to spoil our trip further, we went to relax at the pool/hot tub/sauna. There are NO saunas on site. The pool room was locked and we had to visit our lovely front desk lady for a key. The pool itself was fine, hot tub was small and had tiles that were broken off from the side sitting at the bottom (I picked one up and removed it as it was sharp). We met a couple who also had complaints about the front desk, and the fact that the entire place is NOT ACCESSIBLE. No elevators. Stairs everywhere - people with disabilities, avoid like the plague. Even the handrails getting into the pool were useless, according to the gentleman. On the more positive side, the beds were comfy, the housekeeping staff were incredible and quick to apologise and help with our sheets request, and the rooms themselves were ok. Free breakfast was good and included helpful staff. Sadly, the lack of professionalism from the front desk lady (who signed our meal tickets ERAM) will not encourage us to ever come back.

10

Larnito

16 jul 2025

·

Se alojó 1 noche

What an excellent service! When I checked in, I let the front desk staff know I just had a gout attack and couldn’t manage the stairs. I asked if it would be possible to have a room on the main floor. Without hesitation, she shuffled a few things around and made it happen. I’m truly grateful for her kindness and help. I’m sorry I didn’t catch her name, but I’d love to give her a big shoutout—she truly went above and beyond!

What an excellent service! When I checked in, I let the front desk staff know I just had a gout attack and couldn’t manage the stairs. I asked if it would be possible to have a room on the main floor. Without hesitation, she shuffled a few things around and made it happen. I’m truly grateful for her kindness and help. I’m sorry I didn’t catch her name, but I’d love to give her a big shoutout—she truly went above and beyond!

10

Janice

29 ago 2025

·

Se alojó 1 noche

The receptionist was wonderful. The Expedia App indicated that our chosen room was pet friendly but did not give me an option to add our pet to the reservation. When we arrived our room was not one of their pet friendly rooms. The receptionist quickly and pleasantly addressed the problem and our pet stayed with us instead of in our car. We arrived at 10pm. At 7am she was back on duty, pleasantly checking us out despite her fatigue.

The receptionist was wonderful. The Expedia App indicated that our chosen room was pet friendly but did not give me an option to add our pet to the reservation. When we arrived our room was not one of their pet friendly rooms. The receptionist quickly and pleasantly addressed the problem and our pet stayed with us instead of in our car. We arrived at 10pm. At 7am she was back on duty, pleasantly checking us out despite her fatigue.

6

Lee

30 ago 2023

·

Se alojó 1 noche

Hi when we travel to Oregon we usually make a point of staying at your hotel. We have never had issues till just this last stay. Last Thursday night we stayed there and were greeted by your front desk clerk who came across rude to me. What started all this is that he charged me $250.00 deposit to stay there. This has never happened before all the times we stayed there. The way he talked to me I find unbelievable. If this is the way we are going to be confronted and treated we can stay somewhere else.

Hi when we travel to Oregon we usually make a point of staying at your hotel. We have never had issues till just this last stay. Last Thursday night we stayed there and were greeted by your front desk clerk who came across rude to me. What started all this is that he charged me $250.00 deposit to stay there. This has never happened before all the times we stayed there. The way he talked to me I find unbelievable. If this is the way we are going to be confronted and treated we can stay somewhere else.

10

Jennifer

7 nov 2025

·

Se alojó 2 noches

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

2

Vladimir

11 oct 2025

·

Se alojó 1 noche

I booked this hotel for my 87 year old dad as he had a hospital appointment for an MRI in Cranbrook and he did not want to drive home in the dark. He had the MRI 3 hours earlier than it was scheduled so he went back to the hotel and said that he did not need the room because he could still drive home in the daylight. There were 3 people lined up behind him looking for a room but the hotel still charged him the full price. This was always out go to hotel in Cranbrook but not any more. Both I and my dad were quit upset and will never go back there and will make sure to let all out friends that frequently stay there to stay away. Not good for a business.

I booked this hotel for my 87 year old dad as he had a hospital appointment for an MRI in Cranbrook and he did not want to drive home in the dark. He had the MRI 3 hours earlier than it was scheduled so he went back to the hotel and said that he did not need the room because he could still drive home in the daylight. There were 3 people lined up behind him looking for a room but the hotel still charged him the full price. This was always out go to hotel in Cranbrook but not any more. Both I and my dad were quit upset and will never go back there and will make sure to let all out friends that frequently stay there to stay away. Not good for a business.

8

Barry

17 sept 2025

·

Se alojó 1 noche

The staff alerts died their best to make my stay comfortable

The staff alerts died their best to make my stay comfortable

10

Ray

10 sept 2025

·

Se alojó 1 noche

The woman who checked us in was absolutely excellent. Friendly, cheerful and very helpful.

The woman who checked us in was absolutely excellent. Friendly, cheerful and very helpful.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Convenientemente ubicado en la carretera principal, con fácil acceso a restaurantes y tiendas. Varias reseñas mencionan el ruido de la carretera y los trenes y posibles problemas de seguridad alrededor del área de estacionamiento.

Reseñas de huéspedes relacionadas

8

Barbara

25 sept 2025

·

Se alojó 1 noche

Convenient location for shopping and dining. Room is dated but clean.

Convenient location for shopping and dining. Room is dated but clean.

8

allen

27 jun 2024

·

Se alojó 1 noche

Good location, only negative road noise if on that side

Good location, only negative road noise if on that side

4

Bryanna

23 ago 2024

·

Se alojó 1 noche

The pictures look way better than the actual reality of the hotel. The area felt sketchy. The rooms were very run down. The sheets were clean - but the matresses were disgusting. Would not stay again!

The pictures look way better than the actual reality of the hotel. The area felt sketchy. The rooms were very run down. The sheets were clean - but the matresses were disgusting. Would not stay again!

6

Sergey

26 jul 2024

·

Se alojó 1 noche

It was a reasonable place to stay for a night but it was extremely noisy. Trains were waking us up the whole night

It was a reasonable place to stay for a night but it was extremely noisy. Trains were waking us up the whole night

10

Courtney

9 ago 2023

·

Se alojó 1 noche

Excellent service. Our room was upgraded to a suite at no extra charge as there were no king beds left. Very clean. A bit outdated and regular wear and tear. Location was right off the highway, convenient but noisy. No "curb appeal" due to location , as to no fault of the hotel itself. Overall, a very nice stay

Excellent service. Our room was upgraded to a suite at no extra charge as there were no king beds left. Very clean. A bit outdated and regular wear and tear. Location was right off the highway, convenient but noisy. No "curb appeal" due to location , as to no fault of the hotel itself. Overall, a very nice stay

6

Jelle

3 sept 2025

·

Se alojó 2 noches

We had a nice stay, the room was clean, air conditioned and the staff was nice. The hotel is a bit outdated but functional. The pool and hot tub were not very inviting. The hotel is conveniently located, but the Cranbrook strip experiences a lot of vacant and derelict buildings.

We had a nice stay, the room was clean, air conditioned and the staff was nice. The hotel is a bit outdated but functional. The pool and hot tub were not very inviting. The hotel is conveniently located, but the Cranbrook strip experiences a lot of vacant and derelict buildings.

10

Wayne

20 sept 2024

·

Se alojó 1 noche

Reasonable price. Downside was our room faced the train tracks and the trains were noisy.

Reasonable price. Downside was our room faced the train tracks and the trains were noisy.

8

Lorne

19 jul 2025

·

Se alojó 2 noches

I found the property to be very conveniently located in Cranbrook. Staff was friendly and helpful.

I found the property to be very conveniently located in Cranbrook. Staff was friendly and helpful.

6

Kenneth

3 ago 2023

·

Se alojó 1 noche

Good for the price, no elevator. A bit shady around the area, and the hotel is showing it's age. Deer do come up around the back from the train line, so do homeless people.

Good for the price, no elevator. A bit shady around the area, and the hotel is showing it's age. Deer do come up around the back from the train line, so do homeless people.

8

Corinna

29 ago 2025

·

Se alojó 2 noches

Older hotel in good location for stopover. Clean and good price. Nice to have a breakfast included.

Older hotel in good location for stopover. Clean and good price. Nice to have a breakfast included.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno incluido a menudo se elogia como abundante y caliente, pero la calidad y la disponibilidad varían, con informes de selección limitada, agotamiento de artículos, servicio lento o alternativas envasadas; el restaurante o salón del hotel a veces está cerrado.

Reseñas de huéspedes relacionadas

4

Leah

6 ago 2025

·

Se alojó 3 noches

Very outdated i think they do try to keep it clean. The breakfast was disappointing they ran out of food, and there was little choice. Not enough staff.

Very outdated i think they do try to keep it clean. The breakfast was disappointing they ran out of food, and there was little choice. Not enough staff.

8

Jacob

18 sept 2023

·

Se alojó 2 noches

Friendly staff, good amenities (hot tub), great continental breakfast!

Friendly staff, good amenities (hot tub), great continental breakfast!

4

Barbara

29 jul 2025

·

Se alojó 3 noches

Very tired hotel...desperately needs updating. Huge chips in sink, torn carpets in halls, dingy decor. Breakfast was included, but all three days, ran out of everything...including cutlery and plates! People were trying to eat off saucers. There was one girl trying to do EVERYTHING in the dining room and she just couldn't keep up. We felt very sorry for that girl, different one each day. They should just forget about offering breakfasts. We've stayed many times in the past, but never again.

Very tired hotel...desperately needs updating. Huge chips in sink, torn carpets in halls, dingy decor. Breakfast was included, but all three days, ran out of everything...including cutlery and plates! People were trying to eat off saucers. There was one girl trying to do EVERYTHING in the dining room and she just couldn't keep up. We felt very sorry for that girl, different one each day. They should just forget about offering breakfasts. We've stayed many times in the past, but never again.

8

Mike

11 nov 2025

·

Se alojó 1 noche

Clean room, friendly staff, good breakfast

Clean room, friendly staff, good breakfast

10

Susan

8 sept 2023

·

Se alojó 1 noche

I book there because it had a restaurant that served breakfast lunch and dinner. Unfortunately, the restaurant was NOT open for dinner, due to staffing issues. Fortunately, there was a Denny's restaurant within walking distance.

I book there because it had a restaurant that served breakfast lunch and dinner. Unfortunately, the restaurant was NOT open for dinner, due to staffing issues. Fortunately, there was a Denny's restaurant within walking distance.

10

Nica

25 oct 2025

·

Se alojó 1 noche

Breakfast was great. The staff were wonderful and very accommodating.

Breakfast was great. The staff were wonderful and very accommodating.

6

Kevin

17 feb 2025

·

Se alojó 1 noche

The restaurant dinner was awful. Awesome waitress tho and drinks .

The restaurant dinner was awful. Awesome waitress tho and drinks .

6

Norma

26 jun 2024

·

Se alojó 1 noche

This is a good property for a quick overnight stay. Clean, relatively well maintained, very good breakfast. A $16 credit is given per person for using the restaurant breakfast menu. Overall, good value.

This is a good property for a quick overnight stay. Clean, relatively well maintained, very good breakfast. A $16 credit is given per person for using the restaurant breakfast menu. Overall, good value.

10

Robert

23 oct 2025

·

Se alojó 3 noches

We had a large room with 2 beds and two bathroom sinks. On weekdays we could choose breakfast from a menu and have it served. Weekends had hot continental breakfast.

We had a large room with 2 beds and two bathroom sinks. On weekdays we could choose breakfast from a menu and have it served. Weekends had hot continental breakfast.

4

Morgan

6 jul 2025

·

Se alojó 1 noche

Nice lobby, hotel is definitely dated and in a need of an update. Room was clean, bed was comfortable, AC unit didn’t get very cold and was loud. Restaurant was good service. Chicken wings were cold, burger was ok, fries and gravy was subpar. I would not recommend eating at this hotel restaurant.

Nice lobby, hotel is definitely dated and in a need of an update. Room was clean, bed was comfortable, AC unit didn’t get very cold and was loud. Restaurant was good service. Chicken wings were cold, burger was ok, fries and gravy was subpar. I would not recommend eating at this hotel restaurant.

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8

Christian

hace 3 semanas

·

Se alojó 1 noche

Price was right, had everything needed for a good nights rest

Price was right, had everything needed for a good nights rest

10

Lois

hace 3 semanas

·

Se alojó 1 noche

Quick check in, clean rooms, comfortable beds, good breakfast, excellent coffee!

Quick check in, clean rooms, comfortable beds, good breakfast, excellent coffee!

8

Trevor

hace 4 semanas

·

Se alojó 1 noche

The staff was very helpful. Had the breakfast there and the cook made my sausage cooked the way I liked them

The staff was very helpful. Had the breakfast there and the cook made my sausage cooked the way I liked them

8

Karen

hace 4 semanas

·

Se alojó 1 noche

Older hotel, bathroom needs upgrading

Older hotel, bathroom needs upgrading

8

Dawn

hace 4 semanas

·

Se alojó 1 noche

An older hotel. Clean and comfortable. Excellent for a 1 night stay on my way through Cranbrook. A very good price. Good breakfast. Excellent staff.

An older hotel. Clean and comfortable. Excellent for a 1 night stay on my way through Cranbrook. A very good price. Good breakfast. Excellent staff.

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 16:00 a 23:59

Antes de la(s) 11:00

Depósito de seguridad

CAD 250 per accommodation on arrival.

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

noviembre 2026

DO	LU	MA	MI	JU	VI	SA
1 $79	2 $83	3 $79	4 $79	5 $79	6 $92	7 $92
8 $79	9 $79	10 $79	11 $79	12 $79	13 $89	14 $89
15 $79	16 $79	17 $79	18 $79	19 $79	20 $89	21 $89
22 $79	23 $79	24 $79	25 $79	26 $79	27 $89	28 $89
29 $79	30 $79

diciembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 19 años.

Se te pedirá que pagues el siguiente depósito totalmente reembolsable.

Deposit: CAD 250 per stay

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
Entre los elementos de seguridad de este alojamiento, se incluyen extintor y detector de humo.
Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.

Este establecimiento solicitará una autorización previa en la tarjeta de crédito que asciende a 250 CAD para las estancias cuyo pago se realice en las instalaciones y no al efectuar la reserva.

Piscina disponible de 07:00 a 22:00.
Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 16 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
Algunas actividades o instalaciones pueden tener acceso limitado. Se invita a los huéspedes a ponerse en contacto con el alojamiento utilizando los datos de contacto que aparecen en la confirmación de la reserva.
Este alojamiento permite mascotas solo en determinadas habitaciones y tiene otras restricciones sobre las mascotas (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.

Desayuno tipo bufé: entre 10 y 25 CAD por adulto; entre 10 y 10 CAD por menor (precio aproximado)
Mascotas: 20 CAD por mascota, por noche
No se cobran tasas por los animales de servicio

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.