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Heritage Inn Hotel & Convention Centre - Cranbrook

84 USD

a notte

Media per settembre

Heritage Inn Hotel & Convention Centre - Cranbrook - Image 1

Heritage Inn Hotel & Convention Centre - Cranbrook - Camera

Heritage Inn Hotel & Convention Centre - Cranbrook - Camera

Heritage Inn Hotel & Convention Centre - Cranbrook - Reception

Heritage Inn Hotel & Convention Centre - Cranbrook - Ristorante

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84 USD

a notte

Media per settembre

Prezzi medi mensili

Presso Heritage Inn Hotel & Convention Centre - Cranbrook, il prezzo per notte è in media di 77 USD nel mese più economico (dicembre) e di 117 USD nel mese più caro (agosto), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Heritage Inn Hotel & Convention Centre - Cranbrook per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	84 USD
febbraio	82 USD
marzo	87 USD
aprile	86 USD
maggio	115 USD
giugno	116 USD
luglio	104 USD
agosto	117 USD
settembre	84 USD
ottobre	85 USD
novembre	80 USD
dicembre	77 USD

Prezzo più alto: agosto (circa 117 USD)

Prezzo più basso: dicembre (circa 77 USD)

Informazioni su questa struttura

Grazie a una piscina coperta, una vasca idromassaggio, una palestra e molti altri servizi ricreativi, il divertimento è assicurato! Questo hotel dispone, inoltre, di il Wi-Fi gratuito, servizi per matrimoni e una sala da ballo.

Servizi

Grazie a una piscina coperta, una vasca idromassaggio, una palestra e molti altri servizi ricreativi, il divertimento è assicurato! Questo hotel dispone, inoltre, di il Wi-Fi gratuito, servizi per matrimoni e una sala da ballo.

Servizi per le aziende

Potrai usufruire di check-out veloce, una reception aperta 24 ore su 24 e deposito bagagli. Un hotel è ideale per l'organizzazione di eventi, grazie a un centro congressi e 6 sale riunioni. Il un parcheggio gratuito è disponibile in loco.

Ristorazione

Gusta la cucina di Skylight Cafe, il ristorante di un hotel, o ordina uno spuntino al bar/caffetteria. Dissetati con il tuo drink preferito! Presso questa struttura troverai un bar/lounge. La colazione a buffet è disponibile a pagamento tutti i giorni dalle ore 06:30 alle ore 10:00.

Camere

Soggiorna in una delle 100 camere della struttura, complete di TV a schermo piatto. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. I bagni sono dotati di combinazione doccia/vasca. I comfort includono scrivanie, accessori per la preparazione di caffè/tè e telefoni con chiamate urbane gratuite.

Posizione

Se alloggi in Heritage Inn Hotel & Convention Centre Cranbrook con collegamento al centro congressi a Cranbrook, sarai a soli 5 minuti di auto da Tamarack Centre e Museo Cranbrook History Centre. Questo hotel si trova a 2,4 km da Cranbrook Golf and Country Club e 4,2 km da Wildstone Golf Course.

Nelle vicinanze

Cranbrook Mall(0.5 miglia)
MBSS Grounds(0.5 miglia)
Tamarack Centre(0.5 miglia)
Landmark Cinemas Cranbrook(0.6 miglia)
Key City Theatre(0.6 miglia)
Rec Plex Park(0.6 miglia)
Western Financial Place(0.6 miglia)
Balment Park(0.7 miglia)
Cranbrook City Hall(0.7 miglia)
Laurie(0.8 miglia)
Rotary Park(0.8 miglia)
Baker Park(0.9 miglia)
Museo Cranbrook History Centre(0.9 miglia)
Cranbrook Dog Park(1.2 miglia)
Regional District of East Kootenay(1.2 miglia)
L'aeroporto più comodo per raggiungere Heritage Inn Hotel & Convention Centre Cranbrook è Cranbrook, BC (YXC-Canadian Rockies Intl.)(8.5 miglia)

Parcheggio
Ristorante
Piscina
Camere non fumatori
Servizio in camera
Servizio banchetti

Posizione

803 Cranbrook Street North, Cranbrook, Canada

Cranbrook Mall (0.5 miglia)

MBSS Grounds (0.5 miglia)

Tamarack Centre (0.5 miglia)

Landmark Cinemas Cranbrook (0.6 miglia)

Key City Theatre (0.6 miglia)

Rec Plex Park (0.6 miglia)

Altre informazioni sulla posizione

Opzioni camera

4

Camera Standard, 1 letto queen

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 2

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

3

Camera Standard, 2 letti queen

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

4

Suite Standard

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 4

Zona pranzo separata

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

4

Camera Standard

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

3

Camera Standard, 1 camera da letto

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

3

Camera Standard, 2 letti queen

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

3

Suite Executive, 2 camere da letto

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

Zona pranzo separata

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

Recensioni degli ospiti

7.4

Buono

Sulla base di 1008 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

16%

In coppia

39%

Famiglia

34%

Gruppo

8%

In solitaria

1%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

L'Heritage Inn Hotel & Convention Centre - Cranbrook offre soggiorni economici con un servizio generalmente cortese, ma le recensioni sottolineano costantemente l'età della struttura, gli interni datati, frequenti problemi di manutenzione e un rumore notevole proveniente dalla vicina autostrada e dai treni di passaggio.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Cosa pensano gli ospiti

L'Heritage Inn Hotel & Convention Centre - Cranbrook offre soggiorni economici con un servizio generalmente cortese, ma le recensioni sottolineano costantemente l'età della struttura, gli interni datati, frequenti problemi di manutenzione e un rumore notevole proveniente dalla vicina autostrada e dai treni di passaggio.

Le camere variano da spaziose e confortevoli a usurate e polverose, con lamentele ricorrenti riguardo a condizionatori d'aria rumorosi, temperatura o pressione dell'acqua instabile e pareti sottili. I servizi ricevono pareri contrastanti: la piscina e l'idromassaggio sono spesso freddi, chiusi o sporchi, non c'è un ascensore e ci sono molte scale, e il parcheggio e le aree comuni appaiono trascurati. Sul lato positivo, molti ospiti apprezzano la colazione calda inclusa e trovano la posizione comoda rispetto a ristoranti e negozi, anche se alcuni menzionano problemi di rumore nel quartiere e dei treni. Aspettatevi un soggiorno più datato e conveniente, con dei compromessi tra prezzo, comfort e tranquillità.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

La piscina e l'idromassaggio vengono ripetutamente segnalati come freddi, chiusi o sporchi. Non c'è un ascensore e ci sono molte scale, e alcuni ospiti menzionano aree di parcheggio usurate o scarsamente illuminate.

Recensioni degli ospiti correlate

10

David

21 lug 2025

·

Soggiorno di 3 notti

Potholes in parking lot

Potholes in parking lot

6

Kelly

4 dic 2024

·

Soggiorno di 1 notte

There is no elevator

There is no elevator

6

Matthew

4 gen 2026

·

Soggiorno di 2 notti

Room was clean but very basic which is in line with the price. Hot tub was broken and only lukewarm. The water was green in the hot tub. To be fair the ad only mentions a whirlpool and doesn't say the water would be hot. Still a little disappointing.

Room was clean but very basic which is in line with the price. Hot tub was broken and only lukewarm. The water was green in the hot tub. To be fair the ad only mentions a whirlpool and doesn't say the water would be hot. Still a little disappointing.

8

Dave

15 giu 2025

·

Soggiorno di 2 notti

Comfortable bed, great hot buffet breakfast and nice pool and hot tub area.

Comfortable bed, great hot buffet breakfast and nice pool and hot tub area.

6

Hugh

2 set 2024

·

Soggiorno di 2 notti

Lights out in parking lot and the sign was not lit Our room was clean . The shower curtain rod was falling off and appeared to be held up by silicone.

Lights out in parking lot and the sign was not lit Our room was clean . The shower curtain rod was falling off and appeared to be held up by silicone.

6

Courtney

17 gen 2026

·

Soggiorno di 1 notte

When we first checked in, the woman was so sweet and kind! There is no elevator, and there is stairs everywhere. We were on the main floor and to get to our room there were a few stairs down, so we couldn't use the rolly cart to haul things to our rooms, and we had a lot of stuff. The entire establishment could use a major update. The smell of stale, old cigarette smoke still lingers. The shower in our room was very difficult to get to a good temperature, and to shut off. My kids struggled with it. In the pool area, there was tiles falling off and the hot tub was only barely warm. The listing states breakfast is included but they give you vouchers to go to the restaurant and it covers up to $16. On the adult menu, nothing was under $16, so either be prepared to not have a beverage or bring money. The food we had was very good! The waitress was also wonderful and patient. The hotel is extremely loud! There was loud music playing in the hallways. The train passed by what seemed like every 15 minutes, and it was unbelievably loud. None of us slept very well. Overall, their friendly staff is definitely their best asset. But I would not stay there again.

When we first checked in, the woman was so sweet and kind! There is no elevator, and there is stairs everywhere. We were on the main floor and to get to our room there were a few stairs down, so we couldn't use the rolly cart to haul things to our rooms, and we had a lot of stuff. The entire establishment could use a major update. The smell of stale, old cigarette smoke still lingers. The shower in our room was very difficult to get to a good temperature, and to shut off. My kids struggled with it. In the pool area, there was tiles falling off and the hot tub was only barely warm. The listing states breakfast is included but they give you vouchers to go to the restaurant and it covers up to $16. On the adult menu, nothing was under $16, so either be prepared to not have a beverage or bring money. The food we had was very good! The waitress was also wonderful and patient. The hotel is extremely loud! There was loud music playing in the hallways. The train passed by what seemed like every 15 minutes, and it was unbelievably loud. None of us slept very well. Overall, their friendly staff is definitely their best asset. But I would not stay there again.

4

Darren

3 set 2025

·

Soggiorno di 4 notti

The gym is limited and the equipment is little maintained and very squeaky and sticky. The pool is ice cold as is the hot tub. The shower head fell apart during a shower. Very little if any lighting in the parking lot at any hour. The staff were decent enough especially the house keeping on Friday and Saturday. The included breakfast is limited and I did have to ask for almost everything to be refilled on the Saturday. The room is comfortable enough but overall the place is in dire need of some maintenance.

The gym is limited and the equipment is little maintained and very squeaky and sticky. The pool is ice cold as is the hot tub. The shower head fell apart during a shower. Very little if any lighting in the parking lot at any hour. The staff were decent enough especially the house keeping on Friday and Saturday. The included breakfast is limited and I did have to ask for almost everything to be refilled on the Saturday. The room is comfortable enough but overall the place is in dire need of some maintenance.

4

Miranda

27 ott 2024

·

Soggiorno di 2 notti

Hottub was not filled. No towels in the pool area. Vending machines out of order. Overall felt very outdated and in a state of disrepair. Bed and bathroom were clean, but limited toiletries

Hottub was not filled. No towels in the pool area. Vending machines out of order. Overall felt very outdated and in a state of disrepair. Bed and bathroom were clean, but limited toiletries

6

Richard

4 nov 2025

·

Soggiorno di 1 notte

Typical hotel. Generally ok. Pool was closed, but hot tub was open.

Typical hotel. Generally ok. Pool was closed, but hot tub was open.

8

Bernard

5 apr 2025

·

Soggiorno di 2 notti

Clean and functional, good staff. Hot tub wasn’t working

Clean and functional, good staff. Hot tub wasn’t working

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Pulizia

Le opinioni sono contrastanti: molti ospiti hanno trovato le camere pulite, mentre altri hanno segnalato moquette macchiata, odore persistente di fumo, superfici impolverate e sporco nei bagni. Il servizio di pulizia tra un giorno e l'altro a volte è stato saltato o incompleto.

Recensioni degli ospiti correlate

2

Inna

6 ago 2025

·

Soggiorno di 1 notte

The room was very disappointing. The carpet was extremely dirty and had a strong, unpleasant smell. The light switch didn’t work, and the walls were cracked and unpainted. Overall, it felt neglected and poorly maintained. At check-out, the receptionist couldn’t provide a receipt for the payment because she didn’t know how to do it. Very unprofessional experience. I wouldn’t stay here again.

The room was very disappointing. The carpet was extremely dirty and had a strong, unpleasant smell. The light switch didn’t work, and the walls were cracked and unpainted. Overall, it felt neglected and poorly maintained. At check-out, the receptionist couldn’t provide a receipt for the payment because she didn’t know how to do it. Very unprofessional experience. I wouldn’t stay here again.

8

Mike

11 nov 2025

·

Soggiorno di 1 notte

Clean room, friendly staff, good breakfast

Clean room, friendly staff, good breakfast

2

Taranjot

28 set 2025

·

Soggiorno di 1 notte

The rooms were registered clean when actually they were filthy, we came across one room where the sink wouldn’t work! The other two looked like someone was currently staying there: there were messy sheets and clearly seen beds were not made, used items in the fridge. That goes to show how unprofessional and incompetent the cleaning staff is.

The rooms were registered clean when actually they were filthy, we came across one room where the sink wouldn’t work! The other two looked like someone was currently staying there: there were messy sheets and clearly seen beds were not made, used items in the fridge. That goes to show how unprofessional and incompetent the cleaning staff is.

10

Jennifer

7 nov 2025

·

Soggiorno di 2 notti

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

8

Vic

20 dic 2025

·

Soggiorno di 1 notte

Nice clean roomy.

Nice clean roomy.

4

Paul

30 set 2025

·

Soggiorno di 3 notti

Not the cleanest place in town. Had problem wit toilet when we moved into room and reported it. They said it would be fixed the next day. We stayed three days and it was not fixed. Would not stay there again.

Not the cleanest place in town. Had problem wit toilet when we moved into room and reported it. They said it would be fixed the next day. We stayed three days and it was not fixed. Would not stay there again.

4

Peter

28 ott 2025

·

Soggiorno di 2 notti

Hotel is filthy: outside and inside Out of order signs on bathrooms, ice maker….and they’re laminated so they’ve been in use for a while Beds were comfy but with hotel on the hwy, it’s constant noise Water pressure is weak and bathroom faucets need an BIG upgrade

Hotel is filthy: outside and inside Out of order signs on bathrooms, ice maker….and they’re laminated so they’ve been in use for a while Beds were comfy but with hotel on the hwy, it’s constant noise Water pressure is weak and bathroom faucets need an BIG upgrade

2

Judith

30 ago 2023

·

Soggiorno di 1 notte

This was the dirtiest hotel I had ever stayed at. The floor was disgustingly dirty I dropped a few drops of water by accident and then grabbed a Kline to wiped’ it. And noticed the Kline was literally black. I then grabbed 2 large pieces of paper towel poured some drops of water and drag the paper towel around the room the paper was dark brown . Dirt from days or maybe wwwks no doubt. The bathtub has a black ring around it. The chairls upholstery was disgustingly stained with who kniws what . The lamp shades stained with food and dirt. The surfaces such as microwave / fridge were so dusty The bath Called front desk to ask for towels but has to call 3 times to get them. Terrible experience

This was the dirtiest hotel I had ever stayed at. The floor was disgustingly dirty I dropped a few drops of water by accident and then grabbed a Kline to wiped’ it. And noticed the Kline was literally black. I then grabbed 2 large pieces of paper towel poured some drops of water and drag the paper towel around the room the paper was dark brown . Dirt from days or maybe wwwks no doubt. The bathtub has a black ring around it. The chairls upholstery was disgustingly stained with who kniws what . The lamp shades stained with food and dirt. The surfaces such as microwave / fridge were so dusty The bath Called front desk to ask for towels but has to call 3 times to get them. Terrible experience

4

richard

5 gen 2025

·

Soggiorno di 2 notti

Carpets were filthy.Smoke smell in room had to keep window open and bathroom fan on .Battery was ok.Bed was good.Room needs to be totally renovated to eliminate the smoke smell.Carpets & underlay must be removed

Carpets were filthy.Smoke smell in room had to keep window open and bathroom fan on .Battery was ok.Bed was good.Room needs to be totally renovated to eliminate the smoke smell.Carpets & underlay must be removed

2

Ken

10 set 2025

·

Soggiorno di 1 notte

The lobby was very dingy & not welcoming. The first room was very dark & seemed like they did not want people to see how filthy dirty it was The bed looked wrinkled like someone had laid on it before we arrived. The lamp shade was stained & the carpet was disgustingly dirty!!! The 2nd room we looked at smelled of smoke The hallway stunk of cannabis smell. We got a refund & left quickly. Horrible disgusting place should not be listed on Hotels.com!!!!!!!!!

The lobby was very dingy & not welcoming. The first room was very dark & seemed like they did not want people to see how filthy dirty it was The bed looked wrinkled like someone had laid on it before we arrived. The lamp shade was stained & the carpet was disgustingly dirty!!! The 2nd room we looked at smelled of smoke The hallway stunk of cannabis smell. We got a refund & left quickly. Horrible disgusting place should not be listed on Hotels.com!!!!!!!!!

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Camere

Le camere sono datate e variano in termini di comfort; gli ospiti notano letti comodi e spazi ampi accanto a mobili usurati, condizionatori d'aria o ventole del bagno rumorose, acqua calda debole o instabile e rumore del traffico e dei treni.

Recensioni degli ospiti correlate

10

Stuart

6 ago 2025

·

Soggiorno di 5 notti

We always enjoy staying at this hotel. The room is spacious and has the necessary amenities. The pool and hot tub are wonderful to relax in at the end of the day. Staff is friendly and helpful. The breakfast is lagging in a bit of variety and is sufficient to fill up for the day.

We always enjoy staying at this hotel. The room is spacious and has the necessary amenities. The pool and hot tub are wonderful to relax in at the end of the day. Staff is friendly and helpful. The breakfast is lagging in a bit of variety and is sufficient to fill up for the day.

2

Lisa

7 dic 2023

·

Soggiorno di 1 notte

Check-in was smooth. Property is in huge need of an update. Walls are paper thin, mattresses sag and flimsy pillows. A step above sleeping on chair in son’s room at the hospital, but not by much!!

Check-in was smooth. Property is in huge need of an update. Walls are paper thin, mattresses sag and flimsy pillows. A step above sleeping on chair in son’s room at the hospital, but not by much!!

6

Cynthia

7 set 2025

·

Soggiorno di 1 notte

Hotel is dated. Felt old and tired. Beds were uncomfortable.

Hotel is dated. Felt old and tired. Beds were uncomfortable.

4

Cindy

17 ago 2025

·

Soggiorno di 1 notte

Very noisy room. Sink tap not working likely plugged. AC unit was very noisy - sounds like it needs service

Very noisy room. Sink tap not working likely plugged. AC unit was very noisy - sounds like it needs service

4

Dean

14 set 2025

·

Soggiorno di 6 notti

The a/c in the room sounded like a jet engine and was not able to keep the room at a constant temperature. The exhaust fan in the bathroom sounded like it was going to fly through the ceiling. Never again....

The a/c in the room sounded like a jet engine and was not able to keep the room at a constant temperature. The exhaust fan in the bathroom sounded like it was going to fly through the ceiling. Never again....

8

Bob

15 ago 2025

·

Soggiorno di 1 notte

Conveniently located on the main highway through town. Little dated but overall a good value for your money

Conveniently located on the main highway through town. Little dated but overall a good value for your money

6

Louise

1 set 2025

·

Soggiorno di 1 notte

Positive:The location was convenient. Negative: The carpet was old and dirty, beds need to be replaced, we were 3 guests and there were only 2 sets of towels, one small tube of shampoo, no conditioner for 3 people. We tried to use the blow dryer it started smoking. (We thought it was going to start a fire, so we used our own). Water pressure in the shower was very poor. TV viewing was very limited….. I won’t recommend this hotel to family or friends and we won’t stay there again

Positive:The location was convenient. Negative: The carpet was old and dirty, beds need to be replaced, we were 3 guests and there were only 2 sets of towels, one small tube of shampoo, no conditioner for 3 people. We tried to use the blow dryer it started smoking. (We thought it was going to start a fire, so we used our own). Water pressure in the shower was very poor. TV viewing was very limited….. I won’t recommend this hotel to family or friends and we won’t stay there again

10

Teresa

16 ott 2025

·

Soggiorno di 1 notte

Room was clean. Stairs were not clean. Very quiet on non-street side of building (no idea about street side). Heat was quite responsive.

Room was clean. Stairs were not clean. Very quiet on non-street side of building (no idea about street side). Heat was quite responsive.

6

Dennis

9 ago 2025

·

Soggiorno di 1 notte

This hotel is very old with no update to the facilities. Electrical outlets are worn out and won’t hold a plug. The wall air conditioner was so noisy that we had to unplug it. The baseboard heater was very dirty. The toilet stick on and dripped constantly. The fan in the bathroom was very noisy and did not remove the steam.

This hotel is very old with no update to the facilities. Electrical outlets are worn out and won’t hold a plug. The wall air conditioner was so noisy that we had to unplug it. The baseboard heater was very dirty. The toilet stick on and dripped constantly. The fan in the bathroom was very noisy and did not remove the steam.

6

Eileen

8 apr 2024

·

Soggiorno di 1 notte

Wish I had read the reviews about the train. It was so close and so loud, there was no sleeping through that in the middle of the night.

Wish I had read the reviews about the train. It was so close and so loud, there was no sleeping through that in the middle of the night.

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Servizio

Il personale è spesso descritto come cordiale, disponibile e d'aiuto, ma alcuni ospiti hanno avuto interazioni scortesi alla reception, risposte lente, frustrazioni relative a fatture o depositi e richieste di pulizia non evase.

Recensioni degli ospiti correlate

4

Sydney

25 ago 2025

·

Soggiorno di 4 notti

Check in was fast and accommodating. Requested at the front desk to have our room cleaned while we were out for the day on Thursday and came back to the garbages empty and the dirty towels removed but that’s it. Beds were left unmade and the towels weren’t replenished. Requested our room to be cleaned when we were out for the day on Friday and let the front desk know what had happened the day before. Both ladies jotted my room number on slips of paper and said it would be done. Came back in the evening to absolutely nothing cleaned in our room. Both times the cleaning staff had gone home for the day so nothing could be done. At checkout they were going to charge me an extra $50 that had shown up on their invoice but I showed them my hotels.com receipt which they honoured. The stay could’ve been better but it also could’ve been way worse.

Check in was fast and accommodating. Requested at the front desk to have our room cleaned while we were out for the day on Thursday and came back to the garbages empty and the dirty towels removed but that’s it. Beds were left unmade and the towels weren’t replenished. Requested our room to be cleaned when we were out for the day on Friday and let the front desk know what had happened the day before. Both ladies jotted my room number on slips of paper and said it would be done. Came back in the evening to absolutely nothing cleaned in our room. Both times the cleaning staff had gone home for the day so nothing could be done. At checkout they were going to charge me an extra $50 that had shown up on their invoice but I showed them my hotels.com receipt which they honoured. The stay could’ve been better but it also could’ve been way worse.

2

Luke

30 ago 2024

·

Soggiorno di 1 notte

Unhelpful staff, dirty rooms and bathrooms. My girlfriend has many allergies and the room looked like it had not been dusted in a month.

Unhelpful staff, dirty rooms and bathrooms. My girlfriend has many allergies and the room looked like it had not been dusted in a month.

6

Jessica

25 ago 2024

·

Soggiorno di 1 notte

Rude old lady at the front desk set the tone for our trip. When we arrived she was very sassy about our reservation, doubting first that we had one - not sure if it was because we were a young couple or if she had a bad day, but regardless, that's bad business. Got to our room, did our usual check for bed bugs and such. Our sheets were stained yellow (ew!) so we went back to the desk to inform them and ask for new sheets - she was rude about that too. Not wanting to spoil our trip further, we went to relax at the pool/hot tub/sauna. There are NO saunas on site. The pool room was locked and we had to visit our lovely front desk lady for a key. The pool itself was fine, hot tub was small and had tiles that were broken off from the side sitting at the bottom (I picked one up and removed it as it was sharp). We met a couple who also had complaints about the front desk, and the fact that the entire place is NOT ACCESSIBLE. No elevators. Stairs everywhere - people with disabilities, avoid like the plague. Even the handrails getting into the pool were useless, according to the gentleman. On the more positive side, the beds were comfy, the housekeeping staff were incredible and quick to apologise and help with our sheets request, and the rooms themselves were ok. Free breakfast was good and included helpful staff. Sadly, the lack of professionalism from the front desk lady (who signed our meal tickets ERAM) will not encourage us to ever come back.

Rude old lady at the front desk set the tone for our trip. When we arrived she was very sassy about our reservation, doubting first that we had one - not sure if it was because we were a young couple or if she had a bad day, but regardless, that's bad business. Got to our room, did our usual check for bed bugs and such. Our sheets were stained yellow (ew!) so we went back to the desk to inform them and ask for new sheets - she was rude about that too. Not wanting to spoil our trip further, we went to relax at the pool/hot tub/sauna. There are NO saunas on site. The pool room was locked and we had to visit our lovely front desk lady for a key. The pool itself was fine, hot tub was small and had tiles that were broken off from the side sitting at the bottom (I picked one up and removed it as it was sharp). We met a couple who also had complaints about the front desk, and the fact that the entire place is NOT ACCESSIBLE. No elevators. Stairs everywhere - people with disabilities, avoid like the plague. Even the handrails getting into the pool were useless, according to the gentleman. On the more positive side, the beds were comfy, the housekeeping staff were incredible and quick to apologise and help with our sheets request, and the rooms themselves were ok. Free breakfast was good and included helpful staff. Sadly, the lack of professionalism from the front desk lady (who signed our meal tickets ERAM) will not encourage us to ever come back.

10

Larnito

16 lug 2025

·

Soggiorno di 1 notte

What an excellent service! When I checked in, I let the front desk staff know I just had a gout attack and couldn’t manage the stairs. I asked if it would be possible to have a room on the main floor. Without hesitation, she shuffled a few things around and made it happen. I’m truly grateful for her kindness and help. I’m sorry I didn’t catch her name, but I’d love to give her a big shoutout—she truly went above and beyond!

What an excellent service! When I checked in, I let the front desk staff know I just had a gout attack and couldn’t manage the stairs. I asked if it would be possible to have a room on the main floor. Without hesitation, she shuffled a few things around and made it happen. I’m truly grateful for her kindness and help. I’m sorry I didn’t catch her name, but I’d love to give her a big shoutout—she truly went above and beyond!

10

Janice

29 ago 2025

·

Soggiorno di 1 notte

The receptionist was wonderful. The Expedia App indicated that our chosen room was pet friendly but did not give me an option to add our pet to the reservation. When we arrived our room was not one of their pet friendly rooms. The receptionist quickly and pleasantly addressed the problem and our pet stayed with us instead of in our car. We arrived at 10pm. At 7am she was back on duty, pleasantly checking us out despite her fatigue.

The receptionist was wonderful. The Expedia App indicated that our chosen room was pet friendly but did not give me an option to add our pet to the reservation. When we arrived our room was not one of their pet friendly rooms. The receptionist quickly and pleasantly addressed the problem and our pet stayed with us instead of in our car. We arrived at 10pm. At 7am she was back on duty, pleasantly checking us out despite her fatigue.

6

Lee

30 ago 2023

·

Soggiorno di 1 notte

Hi when we travel to Oregon we usually make a point of staying at your hotel. We have never had issues till just this last stay. Last Thursday night we stayed there and were greeted by your front desk clerk who came across rude to me. What started all this is that he charged me $250.00 deposit to stay there. This has never happened before all the times we stayed there. The way he talked to me I find unbelievable. If this is the way we are going to be confronted and treated we can stay somewhere else.

Hi when we travel to Oregon we usually make a point of staying at your hotel. We have never had issues till just this last stay. Last Thursday night we stayed there and were greeted by your front desk clerk who came across rude to me. What started all this is that he charged me $250.00 deposit to stay there. This has never happened before all the times we stayed there. The way he talked to me I find unbelievable. If this is the way we are going to be confronted and treated we can stay somewhere else.

10

Jennifer

7 nov 2025

·

Soggiorno di 2 notti

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

2

Vladimir

11 ott 2025

·

Soggiorno di 1 notte

I booked this hotel for my 87 year old dad as he had a hospital appointment for an MRI in Cranbrook and he did not want to drive home in the dark. He had the MRI 3 hours earlier than it was scheduled so he went back to the hotel and said that he did not need the room because he could still drive home in the daylight. There were 3 people lined up behind him looking for a room but the hotel still charged him the full price. This was always out go to hotel in Cranbrook but not any more. Both I and my dad were quit upset and will never go back there and will make sure to let all out friends that frequently stay there to stay away. Not good for a business.

I booked this hotel for my 87 year old dad as he had a hospital appointment for an MRI in Cranbrook and he did not want to drive home in the dark. He had the MRI 3 hours earlier than it was scheduled so he went back to the hotel and said that he did not need the room because he could still drive home in the daylight. There were 3 people lined up behind him looking for a room but the hotel still charged him the full price. This was always out go to hotel in Cranbrook but not any more. Both I and my dad were quit upset and will never go back there and will make sure to let all out friends that frequently stay there to stay away. Not good for a business.

8

Barry

17 set 2025

·

Soggiorno di 1 notte

The staff alerts died their best to make my stay comfortable

The staff alerts died their best to make my stay comfortable

10

Ray

10 set 2025

·

Soggiorno di 1 notte

The woman who checked us in was absolutely excellent. Friendly, cheerful and very helpful.

The woman who checked us in was absolutely excellent. Friendly, cheerful and very helpful.

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Posizione

Comodo sulla strada principale con facile accesso a ristoranti e negozi. Diverse recensioni menzionano il rumore della strada e dei treni e occasionali problemi di sicurezza intorno al parcheggio.

Recensioni degli ospiti correlate

8

Barbara

25 set 2025

·

Soggiorno di 1 notte

Convenient location for shopping and dining. Room is dated but clean.

Convenient location for shopping and dining. Room is dated but clean.

8

allen

27 giu 2024

·

Soggiorno di 1 notte

Good location, only negative road noise if on that side

Good location, only negative road noise if on that side

4

Bryanna

23 ago 2024

·

Soggiorno di 1 notte

The pictures look way better than the actual reality of the hotel. The area felt sketchy. The rooms were very run down. The sheets were clean - but the matresses were disgusting. Would not stay again!

The pictures look way better than the actual reality of the hotel. The area felt sketchy. The rooms were very run down. The sheets were clean - but the matresses were disgusting. Would not stay again!

6

Sergey

26 lug 2024

·

Soggiorno di 1 notte

It was a reasonable place to stay for a night but it was extremely noisy. Trains were waking us up the whole night

It was a reasonable place to stay for a night but it was extremely noisy. Trains were waking us up the whole night

10

Courtney

9 ago 2023

·

Soggiorno di 1 notte

Excellent service. Our room was upgraded to a suite at no extra charge as there were no king beds left. Very clean. A bit outdated and regular wear and tear. Location was right off the highway, convenient but noisy. No "curb appeal" due to location , as to no fault of the hotel itself. Overall, a very nice stay

Excellent service. Our room was upgraded to a suite at no extra charge as there were no king beds left. Very clean. A bit outdated and regular wear and tear. Location was right off the highway, convenient but noisy. No "curb appeal" due to location , as to no fault of the hotel itself. Overall, a very nice stay

6

Jelle

3 set 2025

·

Soggiorno di 2 notti

We had a nice stay, the room was clean, air conditioned and the staff was nice. The hotel is a bit outdated but functional. The pool and hot tub were not very inviting. The hotel is conveniently located, but the Cranbrook strip experiences a lot of vacant and derelict buildings.

We had a nice stay, the room was clean, air conditioned and the staff was nice. The hotel is a bit outdated but functional. The pool and hot tub were not very inviting. The hotel is conveniently located, but the Cranbrook strip experiences a lot of vacant and derelict buildings.

10

Wayne

20 set 2024

·

Soggiorno di 1 notte

Reasonable price. Downside was our room faced the train tracks and the trains were noisy.

Reasonable price. Downside was our room faced the train tracks and the trains were noisy.

8

Lorne

19 lug 2025

·

Soggiorno di 2 notti

I found the property to be very conveniently located in Cranbrook. Staff was friendly and helpful.

I found the property to be very conveniently located in Cranbrook. Staff was friendly and helpful.

6

Kenneth

3 ago 2023

·

Soggiorno di 1 notte

Good for the price, no elevator. A bit shady around the area, and the hotel is showing it's age. Deer do come up around the back from the train line, so do homeless people.

Good for the price, no elevator. A bit shady around the area, and the hotel is showing it's age. Deer do come up around the back from the train line, so do homeless people.

8

Corinna

29 ago 2025

·

Soggiorno di 2 notti

Older hotel in good location for stopover. Clean and good price. Nice to have a breakfast included.

Older hotel in good location for stopover. Clean and good price. Nice to have a breakfast included.

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Ristorazione

La colazione inclusa è spesso elogiata come calda e abbondante, ma la qualità e la disponibilità variano, con segnalazioni di scelta limitata, esaurimento degli articoli, servizio lento o alternative confezionate; il ristorante o il lounge in loco a volte sono chiusi.

Recensioni degli ospiti correlate

4

Leah

6 ago 2025

·

Soggiorno di 3 notti

Very outdated i think they do try to keep it clean. The breakfast was disappointing they ran out of food, and there was little choice. Not enough staff.

Very outdated i think they do try to keep it clean. The breakfast was disappointing they ran out of food, and there was little choice. Not enough staff.

8

Jacob

18 set 2023

·

Soggiorno di 2 notti

Friendly staff, good amenities (hot tub), great continental breakfast!

Friendly staff, good amenities (hot tub), great continental breakfast!

4

Barbara

29 lug 2025

·

Soggiorno di 3 notti

Very tired hotel...desperately needs updating. Huge chips in sink, torn carpets in halls, dingy decor. Breakfast was included, but all three days, ran out of everything...including cutlery and plates! People were trying to eat off saucers. There was one girl trying to do EVERYTHING in the dining room and she just couldn't keep up. We felt very sorry for that girl, different one each day. They should just forget about offering breakfasts. We've stayed many times in the past, but never again.

Very tired hotel...desperately needs updating. Huge chips in sink, torn carpets in halls, dingy decor. Breakfast was included, but all three days, ran out of everything...including cutlery and plates! People were trying to eat off saucers. There was one girl trying to do EVERYTHING in the dining room and she just couldn't keep up. We felt very sorry for that girl, different one each day. They should just forget about offering breakfasts. We've stayed many times in the past, but never again.

8

Mike

11 nov 2025

·

Soggiorno di 1 notte

Clean room, friendly staff, good breakfast

Clean room, friendly staff, good breakfast

10

Susan

8 set 2023

·

Soggiorno di 1 notte

I book there because it had a restaurant that served breakfast lunch and dinner. Unfortunately, the restaurant was NOT open for dinner, due to staffing issues. Fortunately, there was a Denny's restaurant within walking distance.

I book there because it had a restaurant that served breakfast lunch and dinner. Unfortunately, the restaurant was NOT open for dinner, due to staffing issues. Fortunately, there was a Denny's restaurant within walking distance.

10

Nica

25 ott 2025

·

Soggiorno di 1 notte

Breakfast was great. The staff were wonderful and very accommodating.

Breakfast was great. The staff were wonderful and very accommodating.

6

Kevin

17 feb 2025

·

Soggiorno di 1 notte

The restaurant dinner was awful. Awesome waitress tho and drinks .

The restaurant dinner was awful. Awesome waitress tho and drinks .

6

Norma

26 giu 2024

·

Soggiorno di 1 notte

This is a good property for a quick overnight stay. Clean, relatively well maintained, very good breakfast. A $16 credit is given per person for using the restaurant breakfast menu. Overall, good value.

This is a good property for a quick overnight stay. Clean, relatively well maintained, very good breakfast. A $16 credit is given per person for using the restaurant breakfast menu. Overall, good value.

10

Robert

23 ott 2025

·

Soggiorno di 3 notti

We had a large room with 2 beds and two bathroom sinks. On weekdays we could choose breakfast from a menu and have it served. Weekends had hot continental breakfast.

We had a large room with 2 beds and two bathroom sinks. On weekdays we could choose breakfast from a menu and have it served. Weekends had hot continental breakfast.

4

Morgan

6 lug 2025

·

Soggiorno di 1 notte

Nice lobby, hotel is definitely dated and in a need of an update. Room was clean, bed was comfortable, AC unit didn’t get very cold and was loud. Restaurant was good service. Chicken wings were cold, burger was ok, fries and gravy was subpar. I would not recommend eating at this hotel restaurant.

Nice lobby, hotel is definitely dated and in a need of an update. Room was clean, bed was comfortable, AC unit didn’t get very cold and was loud. Restaurant was good service. Chicken wings were cold, burger was ok, fries and gravy was subpar. I would not recommend eating at this hotel restaurant.

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6

Loren

settimana scorsa

·

Soggiorno di 1 notte

Ok hotel. A bit tired and dated but a decent stay

Ok hotel. A bit tired and dated but a decent stay

10

Karen

2 settimane fa

·

Soggiorno di 1 notte

Good central location Quiet and clean, the bed was comfortable. The complimentary breakfast was appreciated. I would stay there again.

Good central location Quiet and clean, the bed was comfortable. The complimentary breakfast was appreciated. I would stay there again.

6

Michael

3 settimane fa

·

Soggiorno di 3 notti

Not the best.Not the worst. Sheets were clean. Never saw a cleaning staff the whole 3 nights i was there. Lots of street noise. For the price it was ok.

Not the best.Not the worst. Sheets were clean. Never saw a cleaning staff the whole 3 nights i was there. Lots of street noise. For the price it was ok.

6

Sukh

4 ago 2026

·

Soggiorno di 1 notte

Terrible breakfast rude behavior poor food.

Terrible breakfast rude behavior poor food.

8

Ron

3 ago 2026

·

Soggiorno di 1 notte

Very dated rooms....breakfast was very good

Very dated rooms....breakfast was very good

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 16:00 alle 23:59

Prima delle 11:00

Cauzione

CAD 250 per accommodation on arrival.

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

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Prezzi per le prossime date

settembre 2026

dom	lun	mar	mer	gio	ven	sab
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $145	19 $135
20 $112	21 $122	22 $96	23 $96	24 $96	25 $96	26 $96
27 $96	28 $96	29 $96	30 $96

ottobre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Se hai domande, contatta la struttura tramite i recapiti indicati sulla conferma di prenotazione. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Il check-in deve essere effettuato da una persona con almeno 19 anni.

Ti verrà richiesto di pagare la seguente cauzione completamente rimborsabile.

Deposit: CAD 250 per stay

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo potrebbero essere richiesti un documento di identità comprensivo di fotografia e una carta di credito per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Il nome riportato sulla carta di credito utilizzata al momento della registrazione per le eventuali spese aggiuntive deve corrispondere al nome fornito per prenotare la camera.
Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
La struttura si riserva il diritto di richiedere la pre-autorizzazione della carta di credito dell'ospite prima dell'arrivo.
La struttura è dotata di un estintore antincendio e un rilevatore di fumo
Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.

La struttura richiederà un'autorizzazione all'addebito di 250 CAD su carta di credito per tutte le prenotazioni il cui pagamento verrà effettuato in loco anziché online.

Piscina accessibile dalle 07:00 alle 22:00.
Fino a 2 bambini o ragazzi di età pari o inferiore a 16 anni soggiornano gratuitamente nella camera dei genitori o dei tutori, utilizzando i letti presenti.
Nelle camere della struttura sono ammessi solo gli ospiti registrati.
L'accesso ad alcuni servizi potrebbe essere limitato. Per maggiori informazioni, contattare la struttura utilizzando i recapiti indicati nella conferma della prenotazione.
Gli animali domestici sono ammessi solo in determinate camere, con alcune restrizioni e previo supplemento (le tariffe sono indicate nella sezione apposita). Per prendere accordi in merito al soggiorno con animali al seguito, contattare direttamente la struttura utilizzando i recapiti riportati nella conferma della prenotazione.

Costo colazione a buffet: tra 10 CAD e 25 CAD per gli adulti e tra 10 CAD e 10 CAD per i bambini (importi approssimativi)
Supplemento per animali domestici: 20 CAD ad animale, a notte
Non vengono richiesti supplementi per gli animali di servizio

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.