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Heritage Inn Hotel & Convention Centre - Cranbrook

80 USD

/natt

Gj.snitt. for november

Heritage Inn Hotel & Convention Centre - Cranbrook - Image 1

Heritage Inn Hotel & Convention Centre - Cranbrook - Rom

Heritage Inn Hotel & Convention Centre - Cranbrook - Rom

Heritage Inn Hotel & Convention Centre - Cranbrook - Resepsjon

Heritage Inn Hotel & Convention Centre - Cranbrook - Restaurant

Priser for Heritage Inn Hotel & Convention Centre - Cranbrook

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80 USD

/natt

Gj.snitt. for november

Månedlige gjennomsnittspriser

På Heritage Inn Hotel & Convention Centre - Cranbrook er prisen per natt i gjennomsnitt 77 USD i den billigste måneden (desember) og 117 USD i den dyreste måneden (august), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Heritage Inn Hotel & Convention Centre - Cranbrook etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	84 USD
februar	82 USD
mars	87 USD
april	86 USD
mai	115 USD
juni	116 USD
juli	104 USD
august	117 USD
september	114 USD
oktober	85 USD
november	80 USD
desember	77 USD

Dyreste: august (ca. 117 USD)

Billigste: desember (ca. 77 USD)

Om denne eiendommen

Benytt deg av rekreasjonsfasiliteter som tilbys på stedet, som blant annet et innendørsbasseng, et boblebad og et treningssenter. Dette hotellet tilbyr også wi-fi (inkludert), bryllupstjenester og ballsal.

Fasiliteter

Benytt deg av rekreasjonsfasiliteter som tilbys på stedet, som blant annet et innendørsbasseng, et boblebad og et treningssenter. Dette hotellet tilbyr også wi-fi (inkludert), bryllupstjenester og ballsal.

Fasiliteter for forretningsreisende

Gjester har tilgang til blant annet hurtigutsjekking, en døgnåpen resepsjon og bagasjeoppbevaring. Dette hotellet tilbyr møte- og konferanselokaler som konferansesenter og 6 møterom. Gjestene tilbys ubetjent parkering (inkludert) på stedet.

Servering

Ta deg et måltid på Skylight Cafe eller noe lett å bite i på kafeen på dette hotellet. Stedet har en bar/lounge hvor du kan slukke tørsten med din yndlingsdrink. Frokostbuffé tilbys daglig fra kl. 06.30 til kl. 10.00 mot et tillegg.

Rom

Overnatt i et av de 100 gjesterommene, som har Flatskjerm-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med kabel-TV. Badene har kombinert dusj/badekar. Rommet har skrivebord og kaffetrakter/tekoker, samt telefon med lokalsamtaler (inkludert).

Beliggenhet

Dersom du velger Heritage Inn Hotel & Convention Centre Cranbrook når du skal til Cranbrook bor du nær konferansesenteret og bare 5 minutter unna Tamarack Centre og Cranbrook historiske sentrum med bil. Dette hotellet ligger 1,5 mi (2,4 km) unna Cranbrook Golf Club og 2,6 mi (4,2 km) unna Wildstone Golf Course.

Hva finnes i nærheten

Cranbrook Arts Gallery(0.3 miles)
Encore Brewing(0.4 miles)
Cranbrook Mall(0.5 miles)
Tamarack Centre(0.5 miles)
Key City Theatre(0.6 miles)
Cranbrook Memorial Arena(0.6 miles)
Cranbrook Aquatic Centre(0.6 miles)
Western Financial Place(0.6 miles)
Cranbrook Visitor Centre(0.7 miles)
Balment Park(0.7 miles)
Landmark Cinemas Cranbrook(0.7 miles)
Cranbrook City Hall(0.7 miles)
Studio & Stage Door Cranbrook Community Theatre(0.7 miles)
Rotary Park(0.8 miles)
Cranbrook Curling Centre(0.8 miles)
Den foretrukne flyplassen for Heritage Inn Hotel & Convention Centre Cranbrook er Cranbrook, British Columbia (YXC-Canadian Rockies internasjonale flyplass)(8.5 miles)

Parkering
Restaurant
Svømmebasseng
Rom for ikke-røykere
Romservice
Bankettfasiliteter

Beliggenhet

803 Cranbrook Street North, Cranbrook, Canada

Cranbrook Arts Gallery (0.3 miles)

Encore Brewing (0.4 miles)

Cranbrook Mall (0.5 miles)

Tamarack Centre (0.5 miles)

Key City Theatre (0.6 miles)

Cranbrook Memorial Arena (0.6 miles)

Mer stedsinformasjon

Romalternativer

4

Suite – standard

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 4

Separat spisestue

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

4

Rom – standard, 1 queensize-seng

Romdetaljer

1 Stor Dobbeltseng

Sover 2

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

4

Rom – standard

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

3

Rom – standard, 2 queensize-senger

Romdetaljer

2 Store Dobbeltsenger

Sover 4

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

3

Suite – executive, 2 soverom

Romdetaljer

2 Store Dobbeltsenger

Sover 4

Separat spisestue

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

3

Rom – standard, 2 queensize-senger

Romdetaljer

2 Store Dobbeltsenger

Sover 4

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

3

Rom – standard, 1 soverom

Romdetaljer

2 Store Dobbeltsenger

Sover 4

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

Gjesteomtaler av Heritage Inn Hotel & Convention Centre - Cranbrook

7.4

God

basert på 1 014 verifiserte omtaler

Hvem bor her?

Business

16%

Par

39%

Familie

34%

Grupper

8%

Alene

1%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

Heritage Inn Hotel & Convention Centre - Cranbrook tilbyr rimelige opphold med generelt vennlig service, men anmeldelser nevner konsekvent hotellets alder, utdaterte interiør, hyppige vedlikeholdsproblemer og merkbar støy fra nærliggende motorvei og passerende tog.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

Heritage Inn Hotel & Convention Centre - Cranbrook tilbyr rimelige opphold med generelt vennlig service, men anmeldelser nevner konsekvent hotellets alder, utdaterte interiør, hyppige vedlikeholdsproblemer og merkbar støy fra nærliggende motorvei og passerende tog.

Rommene varierer fra romslige og komfortable til slitte og muggne, med gjentatte klager på støyende klimaanlegg, ujevn vanntemperatur eller trykk, og tynne vegger. Fasilitetene får blandet tilbakemelding: bassenget og boblebadet er ofte kalde, stengte eller skitne, det er ingen heis og mange trapper, og parkeringen og fellesområdene føles utslitte. På den positive siden liker mange gjester den inkluderte varme frokosten og synes beliggenheten er praktisk i forhold til restauranter og butikker, selv om noen nevner støy fra nabolaget og togene. Forvent et eldre, prisgunstig opphold med kompromisser mellom pris, komfort og ro.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Bassenget og boblebadet rapporteres gjentatte ganger som kalde, stengte eller skitne. Det er ingen heis og mange trapper, og noen gjester nevner slitte eller dårlig belyste parkeringsområder.

Relaterte gjesteomtaler

10

David

21. juli 2025

·

Overnattet 3 netter

Potholes in parking lot

Potholes in parking lot

6

Kelly

4. des. 2024

·

Overnattet 1 natt

There is no elevator

There is no elevator

6

Matthew

4. jan. 2026

·

Overnattet 2 netter

Room was clean but very basic which is in line with the price. Hot tub was broken and only lukewarm. The water was green in the hot tub. To be fair the ad only mentions a whirlpool and doesn't say the water would be hot. Still a little disappointing.

Room was clean but very basic which is in line with the price. Hot tub was broken and only lukewarm. The water was green in the hot tub. To be fair the ad only mentions a whirlpool and doesn't say the water would be hot. Still a little disappointing.

8

Dave

15. juni 2025

·

Overnattet 2 netter

Comfortable bed, great hot buffet breakfast and nice pool and hot tub area.

Comfortable bed, great hot buffet breakfast and nice pool and hot tub area.

6

Hugh

2. sep. 2024

·

Overnattet 2 netter

Lights out in parking lot and the sign was not lit Our room was clean . The shower curtain rod was falling off and appeared to be held up by silicone.

Lights out in parking lot and the sign was not lit Our room was clean . The shower curtain rod was falling off and appeared to be held up by silicone.

6

Courtney

17. jan. 2026

·

Overnattet 1 natt

When we first checked in, the woman was so sweet and kind! There is no elevator, and there is stairs everywhere. We were on the main floor and to get to our room there were a few stairs down, so we couldn't use the rolly cart to haul things to our rooms, and we had a lot of stuff. The entire establishment could use a major update. The smell of stale, old cigarette smoke still lingers. The shower in our room was very difficult to get to a good temperature, and to shut off. My kids struggled with it. In the pool area, there was tiles falling off and the hot tub was only barely warm. The listing states breakfast is included but they give you vouchers to go to the restaurant and it covers up to $16. On the adult menu, nothing was under $16, so either be prepared to not have a beverage or bring money. The food we had was very good! The waitress was also wonderful and patient. The hotel is extremely loud! There was loud music playing in the hallways. The train passed by what seemed like every 15 minutes, and it was unbelievably loud. None of us slept very well. Overall, their friendly staff is definitely their best asset. But I would not stay there again.

When we first checked in, the woman was so sweet and kind! There is no elevator, and there is stairs everywhere. We were on the main floor and to get to our room there were a few stairs down, so we couldn't use the rolly cart to haul things to our rooms, and we had a lot of stuff. The entire establishment could use a major update. The smell of stale, old cigarette smoke still lingers. The shower in our room was very difficult to get to a good temperature, and to shut off. My kids struggled with it. In the pool area, there was tiles falling off and the hot tub was only barely warm. The listing states breakfast is included but they give you vouchers to go to the restaurant and it covers up to $16. On the adult menu, nothing was under $16, so either be prepared to not have a beverage or bring money. The food we had was very good! The waitress was also wonderful and patient. The hotel is extremely loud! There was loud music playing in the hallways. The train passed by what seemed like every 15 minutes, and it was unbelievably loud. None of us slept very well. Overall, their friendly staff is definitely their best asset. But I would not stay there again.

4

Darren

3. sep. 2025

·

Overnattet 4 netter

The gym is limited and the equipment is little maintained and very squeaky and sticky. The pool is ice cold as is the hot tub. The shower head fell apart during a shower. Very little if any lighting in the parking lot at any hour. The staff were decent enough especially the house keeping on Friday and Saturday. The included breakfast is limited and I did have to ask for almost everything to be refilled on the Saturday. The room is comfortable enough but overall the place is in dire need of some maintenance.

The gym is limited and the equipment is little maintained and very squeaky and sticky. The pool is ice cold as is the hot tub. The shower head fell apart during a shower. Very little if any lighting in the parking lot at any hour. The staff were decent enough especially the house keeping on Friday and Saturday. The included breakfast is limited and I did have to ask for almost everything to be refilled on the Saturday. The room is comfortable enough but overall the place is in dire need of some maintenance.

4

Miranda

27. okt. 2024

·

Overnattet 2 netter

Hottub was not filled. No towels in the pool area. Vending machines out of order. Overall felt very outdated and in a state of disrepair. Bed and bathroom were clean, but limited toiletries

Hottub was not filled. No towels in the pool area. Vending machines out of order. Overall felt very outdated and in a state of disrepair. Bed and bathroom were clean, but limited toiletries

6

Richard

4. nov. 2025

·

Overnattet 1 natt

Typical hotel. Generally ok. Pool was closed, but hot tub was open.

Typical hotel. Generally ok. Pool was closed, but hot tub was open.

8

Bernard

5. apr. 2025

·

Overnattet 2 netter

Clean and functional, good staff. Hot tub wasn’t working

Clean and functional, good staff. Hot tub wasn’t working

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Tilbakemeldingene er blandet: mange gjester fant rommene rene, mens andre rapporterte flekkete tepper, vedvarende røyklukt, støvete overflater og skitt på badene. Rengjøring mellom dager ble noen ganger oversett eller ufullstendig utført.

Relaterte gjesteomtaler

2

Inna

6. aug. 2025

·

Overnattet 1 natt

The room was very disappointing. The carpet was extremely dirty and had a strong, unpleasant smell. The light switch didn’t work, and the walls were cracked and unpainted. Overall, it felt neglected and poorly maintained. At check-out, the receptionist couldn’t provide a receipt for the payment because she didn’t know how to do it. Very unprofessional experience. I wouldn’t stay here again.

The room was very disappointing. The carpet was extremely dirty and had a strong, unpleasant smell. The light switch didn’t work, and the walls were cracked and unpainted. Overall, it felt neglected and poorly maintained. At check-out, the receptionist couldn’t provide a receipt for the payment because she didn’t know how to do it. Very unprofessional experience. I wouldn’t stay here again.

8

Mike

11. nov. 2025

·

Overnattet 1 natt

Clean room, friendly staff, good breakfast

Clean room, friendly staff, good breakfast

2

Taranjot

28. sep. 2025

·

Overnattet 1 natt

The rooms were registered clean when actually they were filthy, we came across one room where the sink wouldn’t work! The other two looked like someone was currently staying there: there were messy sheets and clearly seen beds were not made, used items in the fridge. That goes to show how unprofessional and incompetent the cleaning staff is.

The rooms were registered clean when actually they were filthy, we came across one room where the sink wouldn’t work! The other two looked like someone was currently staying there: there were messy sheets and clearly seen beds were not made, used items in the fridge. That goes to show how unprofessional and incompetent the cleaning staff is.

10

Jennifer

7. nov. 2025

·

Overnattet 2 netter

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

8

Vic

20. des. 2025

·

Overnattet 1 natt

Nice clean roomy.

Nice clean roomy.

4

Paul

30. sep. 2025

·

Overnattet 3 netter

Not the cleanest place in town. Had problem wit toilet when we moved into room and reported it. They said it would be fixed the next day. We stayed three days and it was not fixed. Would not stay there again.

Not the cleanest place in town. Had problem wit toilet when we moved into room and reported it. They said it would be fixed the next day. We stayed three days and it was not fixed. Would not stay there again.

4

Peter

28. okt. 2025

·

Overnattet 2 netter

Hotel is filthy: outside and inside Out of order signs on bathrooms, ice maker….and they’re laminated so they’ve been in use for a while Beds were comfy but with hotel on the hwy, it’s constant noise Water pressure is weak and bathroom faucets need an BIG upgrade

Hotel is filthy: outside and inside Out of order signs on bathrooms, ice maker….and they’re laminated so they’ve been in use for a while Beds were comfy but with hotel on the hwy, it’s constant noise Water pressure is weak and bathroom faucets need an BIG upgrade

2

Judith

30. aug. 2023

·

Overnattet 1 natt

This was the dirtiest hotel I had ever stayed at. The floor was disgustingly dirty I dropped a few drops of water by accident and then grabbed a Kline to wiped’ it. And noticed the Kline was literally black. I then grabbed 2 large pieces of paper towel poured some drops of water and drag the paper towel around the room the paper was dark brown . Dirt from days or maybe wwwks no doubt. The bathtub has a black ring around it. The chairls upholstery was disgustingly stained with who kniws what . The lamp shades stained with food and dirt. The surfaces such as microwave / fridge were so dusty The bath Called front desk to ask for towels but has to call 3 times to get them. Terrible experience

This was the dirtiest hotel I had ever stayed at. The floor was disgustingly dirty I dropped a few drops of water by accident and then grabbed a Kline to wiped’ it. And noticed the Kline was literally black. I then grabbed 2 large pieces of paper towel poured some drops of water and drag the paper towel around the room the paper was dark brown . Dirt from days or maybe wwwks no doubt. The bathtub has a black ring around it. The chairls upholstery was disgustingly stained with who kniws what . The lamp shades stained with food and dirt. The surfaces such as microwave / fridge were so dusty The bath Called front desk to ask for towels but has to call 3 times to get them. Terrible experience

4

richard

5. jan. 2025

·

Overnattet 2 netter

Carpets were filthy.Smoke smell in room had to keep window open and bathroom fan on .Battery was ok.Bed was good.Room needs to be totally renovated to eliminate the smoke smell.Carpets & underlay must be removed

Carpets were filthy.Smoke smell in room had to keep window open and bathroom fan on .Battery was ok.Bed was good.Room needs to be totally renovated to eliminate the smoke smell.Carpets & underlay must be removed

2

Ken

10. sep. 2025

·

Overnattet 1 natt

The lobby was very dingy & not welcoming. The first room was very dark & seemed like they did not want people to see how filthy dirty it was The bed looked wrinkled like someone had laid on it before we arrived. The lamp shade was stained & the carpet was disgustingly dirty!!! The 2nd room we looked at smelled of smoke The hallway stunk of cannabis smell. We got a refund & left quickly. Horrible disgusting place should not be listed on Hotels.com!!!!!!!!!

The lobby was very dingy & not welcoming. The first room was very dark & seemed like they did not want people to see how filthy dirty it was The bed looked wrinkled like someone had laid on it before we arrived. The lamp shade was stained & the carpet was disgustingly dirty!!! The 2nd room we looked at smelled of smoke The hallway stunk of cannabis smell. We got a refund & left quickly. Horrible disgusting place should not be listed on Hotels.com!!!!!!!!!

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er utdaterte og varierer i komfort; gjestene nevner komfortable senger og romslige løsninger sammen med slitte møbler, støyende klimaanlegg eller vifte på badet, svak eller ujevn varmtvann og støy fra trafikk og tog.

Relaterte gjesteomtaler

10

Stuart

6. aug. 2025

·

Overnattet 5 netter

We always enjoy staying at this hotel. The room is spacious and has the necessary amenities. The pool and hot tub are wonderful to relax in at the end of the day. Staff is friendly and helpful. The breakfast is lagging in a bit of variety and is sufficient to fill up for the day.

We always enjoy staying at this hotel. The room is spacious and has the necessary amenities. The pool and hot tub are wonderful to relax in at the end of the day. Staff is friendly and helpful. The breakfast is lagging in a bit of variety and is sufficient to fill up for the day.

2

Lisa

7. des. 2023

·

Overnattet 1 natt

Check-in was smooth. Property is in huge need of an update. Walls are paper thin, mattresses sag and flimsy pillows. A step above sleeping on chair in son’s room at the hospital, but not by much!!

Check-in was smooth. Property is in huge need of an update. Walls are paper thin, mattresses sag and flimsy pillows. A step above sleeping on chair in son’s room at the hospital, but not by much!!

6

Cynthia

7. sep. 2025

·

Overnattet 1 natt

Hotel is dated. Felt old and tired. Beds were uncomfortable.

Hotel is dated. Felt old and tired. Beds were uncomfortable.

4

Cindy

17. aug. 2025

·

Overnattet 1 natt

Very noisy room. Sink tap not working likely plugged. AC unit was very noisy - sounds like it needs service

Very noisy room. Sink tap not working likely plugged. AC unit was very noisy - sounds like it needs service

4

Dean

14. sep. 2025

·

Overnattet 6 netter

The a/c in the room sounded like a jet engine and was not able to keep the room at a constant temperature. The exhaust fan in the bathroom sounded like it was going to fly through the ceiling. Never again....

The a/c in the room sounded like a jet engine and was not able to keep the room at a constant temperature. The exhaust fan in the bathroom sounded like it was going to fly through the ceiling. Never again....

8

Bob

15. aug. 2025

·

Overnattet 1 natt

Conveniently located on the main highway through town. Little dated but overall a good value for your money

Conveniently located on the main highway through town. Little dated but overall a good value for your money

6

Louise

1. sep. 2025

·

Overnattet 1 natt

Positive:The location was convenient. Negative: The carpet was old and dirty, beds need to be replaced, we were 3 guests and there were only 2 sets of towels, one small tube of shampoo, no conditioner for 3 people. We tried to use the blow dryer it started smoking. (We thought it was going to start a fire, so we used our own). Water pressure in the shower was very poor. TV viewing was very limited….. I won’t recommend this hotel to family or friends and we won’t stay there again

Positive:The location was convenient. Negative: The carpet was old and dirty, beds need to be replaced, we were 3 guests and there were only 2 sets of towels, one small tube of shampoo, no conditioner for 3 people. We tried to use the blow dryer it started smoking. (We thought it was going to start a fire, so we used our own). Water pressure in the shower was very poor. TV viewing was very limited….. I won’t recommend this hotel to family or friends and we won’t stay there again

10

Teresa

16. okt. 2025

·

Overnattet 1 natt

Room was clean. Stairs were not clean. Very quiet on non-street side of building (no idea about street side). Heat was quite responsive.

Room was clean. Stairs were not clean. Very quiet on non-street side of building (no idea about street side). Heat was quite responsive.

6

Dennis

9. aug. 2025

·

Overnattet 1 natt

This hotel is very old with no update to the facilities. Electrical outlets are worn out and won’t hold a plug. The wall air conditioner was so noisy that we had to unplug it. The baseboard heater was very dirty. The toilet stick on and dripped constantly. The fan in the bathroom was very noisy and did not remove the steam.

This hotel is very old with no update to the facilities. Electrical outlets are worn out and won’t hold a plug. The wall air conditioner was so noisy that we had to unplug it. The baseboard heater was very dirty. The toilet stick on and dripped constantly. The fan in the bathroom was very noisy and did not remove the steam.

6

Eileen

8. apr. 2024

·

Overnattet 1 natt

Wish I had read the reviews about the train. It was so close and so loud, there was no sleeping through that in the middle of the night.

Wish I had read the reviews about the train. It was so close and so loud, there was no sleeping through that in the middle of the night.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Personalet beskrives ofte som vennlig, imøtekommende og hjelpsomt, men noen gjester opplevde uhøflig betjening i resepsjonen, langsomme svar, frustrasjon over faktura eller depositum, og oversette rengjøringsønsker.

Relaterte gjesteomtaler

4

Sydney

25. aug. 2025

·

Overnattet 4 netter

Check in was fast and accommodating. Requested at the front desk to have our room cleaned while we were out for the day on Thursday and came back to the garbages empty and the dirty towels removed but that’s it. Beds were left unmade and the towels weren’t replenished. Requested our room to be cleaned when we were out for the day on Friday and let the front desk know what had happened the day before. Both ladies jotted my room number on slips of paper and said it would be done. Came back in the evening to absolutely nothing cleaned in our room. Both times the cleaning staff had gone home for the day so nothing could be done. At checkout they were going to charge me an extra $50 that had shown up on their invoice but I showed them my hotels.com receipt which they honoured. The stay could’ve been better but it also could’ve been way worse.

Check in was fast and accommodating. Requested at the front desk to have our room cleaned while we were out for the day on Thursday and came back to the garbages empty and the dirty towels removed but that’s it. Beds were left unmade and the towels weren’t replenished. Requested our room to be cleaned when we were out for the day on Friday and let the front desk know what had happened the day before. Both ladies jotted my room number on slips of paper and said it would be done. Came back in the evening to absolutely nothing cleaned in our room. Both times the cleaning staff had gone home for the day so nothing could be done. At checkout they were going to charge me an extra $50 that had shown up on their invoice but I showed them my hotels.com receipt which they honoured. The stay could’ve been better but it also could’ve been way worse.

2

Luke

30. aug. 2024

·

Overnattet 1 natt

Unhelpful staff, dirty rooms and bathrooms. My girlfriend has many allergies and the room looked like it had not been dusted in a month.

Unhelpful staff, dirty rooms and bathrooms. My girlfriend has many allergies and the room looked like it had not been dusted in a month.

6

Jessica

25. aug. 2024

·

Overnattet 1 natt

Rude old lady at the front desk set the tone for our trip. When we arrived she was very sassy about our reservation, doubting first that we had one - not sure if it was because we were a young couple or if she had a bad day, but regardless, that's bad business. Got to our room, did our usual check for bed bugs and such. Our sheets were stained yellow (ew!) so we went back to the desk to inform them and ask for new sheets - she was rude about that too. Not wanting to spoil our trip further, we went to relax at the pool/hot tub/sauna. There are NO saunas on site. The pool room was locked and we had to visit our lovely front desk lady for a key. The pool itself was fine, hot tub was small and had tiles that were broken off from the side sitting at the bottom (I picked one up and removed it as it was sharp). We met a couple who also had complaints about the front desk, and the fact that the entire place is NOT ACCESSIBLE. No elevators. Stairs everywhere - people with disabilities, avoid like the plague. Even the handrails getting into the pool were useless, according to the gentleman. On the more positive side, the beds were comfy, the housekeeping staff were incredible and quick to apologise and help with our sheets request, and the rooms themselves were ok. Free breakfast was good and included helpful staff. Sadly, the lack of professionalism from the front desk lady (who signed our meal tickets ERAM) will not encourage us to ever come back.

Rude old lady at the front desk set the tone for our trip. When we arrived she was very sassy about our reservation, doubting first that we had one - not sure if it was because we were a young couple or if she had a bad day, but regardless, that's bad business. Got to our room, did our usual check for bed bugs and such. Our sheets were stained yellow (ew!) so we went back to the desk to inform them and ask for new sheets - she was rude about that too. Not wanting to spoil our trip further, we went to relax at the pool/hot tub/sauna. There are NO saunas on site. The pool room was locked and we had to visit our lovely front desk lady for a key. The pool itself was fine, hot tub was small and had tiles that were broken off from the side sitting at the bottom (I picked one up and removed it as it was sharp). We met a couple who also had complaints about the front desk, and the fact that the entire place is NOT ACCESSIBLE. No elevators. Stairs everywhere - people with disabilities, avoid like the plague. Even the handrails getting into the pool were useless, according to the gentleman. On the more positive side, the beds were comfy, the housekeeping staff were incredible and quick to apologise and help with our sheets request, and the rooms themselves were ok. Free breakfast was good and included helpful staff. Sadly, the lack of professionalism from the front desk lady (who signed our meal tickets ERAM) will not encourage us to ever come back.

10

Larnito

16. juli 2025

·

Overnattet 1 natt

What an excellent service! When I checked in, I let the front desk staff know I just had a gout attack and couldn’t manage the stairs. I asked if it would be possible to have a room on the main floor. Without hesitation, she shuffled a few things around and made it happen. I’m truly grateful for her kindness and help. I’m sorry I didn’t catch her name, but I’d love to give her a big shoutout—she truly went above and beyond!

What an excellent service! When I checked in, I let the front desk staff know I just had a gout attack and couldn’t manage the stairs. I asked if it would be possible to have a room on the main floor. Without hesitation, she shuffled a few things around and made it happen. I’m truly grateful for her kindness and help. I’m sorry I didn’t catch her name, but I’d love to give her a big shoutout—she truly went above and beyond!

10

Janice

29. aug. 2025

·

Overnattet 1 natt

The receptionist was wonderful. The Expedia App indicated that our chosen room was pet friendly but did not give me an option to add our pet to the reservation. When we arrived our room was not one of their pet friendly rooms. The receptionist quickly and pleasantly addressed the problem and our pet stayed with us instead of in our car. We arrived at 10pm. At 7am she was back on duty, pleasantly checking us out despite her fatigue.

The receptionist was wonderful. The Expedia App indicated that our chosen room was pet friendly but did not give me an option to add our pet to the reservation. When we arrived our room was not one of their pet friendly rooms. The receptionist quickly and pleasantly addressed the problem and our pet stayed with us instead of in our car. We arrived at 10pm. At 7am she was back on duty, pleasantly checking us out despite her fatigue.

6

Lee

30. aug. 2023

·

Overnattet 1 natt

Hi when we travel to Oregon we usually make a point of staying at your hotel. We have never had issues till just this last stay. Last Thursday night we stayed there and were greeted by your front desk clerk who came across rude to me. What started all this is that he charged me $250.00 deposit to stay there. This has never happened before all the times we stayed there. The way he talked to me I find unbelievable. If this is the way we are going to be confronted and treated we can stay somewhere else.

Hi when we travel to Oregon we usually make a point of staying at your hotel. We have never had issues till just this last stay. Last Thursday night we stayed there and were greeted by your front desk clerk who came across rude to me. What started all this is that he charged me $250.00 deposit to stay there. This has never happened before all the times we stayed there. The way he talked to me I find unbelievable. If this is the way we are going to be confronted and treated we can stay somewhere else.

10

Jennifer

7. nov. 2025

·

Overnattet 2 netter

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

2

Vladimir

11. okt. 2025

·

Overnattet 1 natt

I booked this hotel for my 87 year old dad as he had a hospital appointment for an MRI in Cranbrook and he did not want to drive home in the dark. He had the MRI 3 hours earlier than it was scheduled so he went back to the hotel and said that he did not need the room because he could still drive home in the daylight. There were 3 people lined up behind him looking for a room but the hotel still charged him the full price. This was always out go to hotel in Cranbrook but not any more. Both I and my dad were quit upset and will never go back there and will make sure to let all out friends that frequently stay there to stay away. Not good for a business.

I booked this hotel for my 87 year old dad as he had a hospital appointment for an MRI in Cranbrook and he did not want to drive home in the dark. He had the MRI 3 hours earlier than it was scheduled so he went back to the hotel and said that he did not need the room because he could still drive home in the daylight. There were 3 people lined up behind him looking for a room but the hotel still charged him the full price. This was always out go to hotel in Cranbrook but not any more. Both I and my dad were quit upset and will never go back there and will make sure to let all out friends that frequently stay there to stay away. Not good for a business.

8

Barry

17. sep. 2025

·

Overnattet 1 natt

The staff alerts died their best to make my stay comfortable

The staff alerts died their best to make my stay comfortable

10

Ray

10. sep. 2025

·

Overnattet 1 natt

The woman who checked us in was absolutely excellent. Friendly, cheerful and very helpful.

The woman who checked us in was absolutely excellent. Friendly, cheerful and very helpful.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Beliggenhet

Praktisk beliggenhet ved hovedveien med enkel tilgang til restauranter og butikker. Flere anmeldelser nevner veitrafikk og togstøy og sporadiske sikkerhetsbekymringer rundt parkeringsområdet.

Relaterte gjesteomtaler

8

Barbara

25. sep. 2025

·

Overnattet 1 natt

Convenient location for shopping and dining. Room is dated but clean.

Convenient location for shopping and dining. Room is dated but clean.

8

allen

27. juni 2024

·

Overnattet 1 natt

Good location, only negative road noise if on that side

Good location, only negative road noise if on that side

4

Bryanna

23. aug. 2024

·

Overnattet 1 natt

The pictures look way better than the actual reality of the hotel. The area felt sketchy. The rooms were very run down. The sheets were clean - but the matresses were disgusting. Would not stay again!

The pictures look way better than the actual reality of the hotel. The area felt sketchy. The rooms were very run down. The sheets were clean - but the matresses were disgusting. Would not stay again!

6

Sergey

26. juli 2024

·

Overnattet 1 natt

It was a reasonable place to stay for a night but it was extremely noisy. Trains were waking us up the whole night

It was a reasonable place to stay for a night but it was extremely noisy. Trains were waking us up the whole night

10

Courtney

9. aug. 2023

·

Overnattet 1 natt

Excellent service. Our room was upgraded to a suite at no extra charge as there were no king beds left. Very clean. A bit outdated and regular wear and tear. Location was right off the highway, convenient but noisy. No "curb appeal" due to location , as to no fault of the hotel itself. Overall, a very nice stay

Excellent service. Our room was upgraded to a suite at no extra charge as there were no king beds left. Very clean. A bit outdated and regular wear and tear. Location was right off the highway, convenient but noisy. No "curb appeal" due to location , as to no fault of the hotel itself. Overall, a very nice stay

6

Jelle

3. sep. 2025

·

Overnattet 2 netter

We had a nice stay, the room was clean, air conditioned and the staff was nice. The hotel is a bit outdated but functional. The pool and hot tub were not very inviting. The hotel is conveniently located, but the Cranbrook strip experiences a lot of vacant and derelict buildings.

We had a nice stay, the room was clean, air conditioned and the staff was nice. The hotel is a bit outdated but functional. The pool and hot tub were not very inviting. The hotel is conveniently located, but the Cranbrook strip experiences a lot of vacant and derelict buildings.

10

Wayne

20. sep. 2024

·

Overnattet 1 natt

Reasonable price. Downside was our room faced the train tracks and the trains were noisy.

Reasonable price. Downside was our room faced the train tracks and the trains were noisy.

8

Lorne

19. juli 2025

·

Overnattet 2 netter

I found the property to be very conveniently located in Cranbrook. Staff was friendly and helpful.

I found the property to be very conveniently located in Cranbrook. Staff was friendly and helpful.

6

Kenneth

3. aug. 2023

·

Overnattet 1 natt

Good for the price, no elevator. A bit shady around the area, and the hotel is showing it's age. Deer do come up around the back from the train line, so do homeless people.

Good for the price, no elevator. A bit shady around the area, and the hotel is showing it's age. Deer do come up around the back from the train line, so do homeless people.

8

Corinna

29. aug. 2025

·

Overnattet 2 netter

Older hotel in good location for stopover. Clean and good price. Nice to have a breakfast included.

Older hotel in good location for stopover. Clean and good price. Nice to have a breakfast included.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Servering

Den inkluderte frokosten roses ofte som varm og mettende, men kvaliteten og tilgjengeligheten varierer, med rapporter om begrenset utvalg, at varer går tomme, treg service eller ferdigpakkede alternativer; restauranten eller loungen på stedet er noen ganger stengt.

Relaterte gjesteomtaler

4

Leah

6. aug. 2025

·

Overnattet 3 netter

Very outdated i think they do try to keep it clean. The breakfast was disappointing they ran out of food, and there was little choice. Not enough staff.

Very outdated i think they do try to keep it clean. The breakfast was disappointing they ran out of food, and there was little choice. Not enough staff.

8

Jacob

18. sep. 2023

·

Overnattet 2 netter

Friendly staff, good amenities (hot tub), great continental breakfast!

Friendly staff, good amenities (hot tub), great continental breakfast!

4

Barbara

29. juli 2025

·

Overnattet 3 netter

Very tired hotel...desperately needs updating. Huge chips in sink, torn carpets in halls, dingy decor. Breakfast was included, but all three days, ran out of everything...including cutlery and plates! People were trying to eat off saucers. There was one girl trying to do EVERYTHING in the dining room and she just couldn't keep up. We felt very sorry for that girl, different one each day. They should just forget about offering breakfasts. We've stayed many times in the past, but never again.

Very tired hotel...desperately needs updating. Huge chips in sink, torn carpets in halls, dingy decor. Breakfast was included, but all three days, ran out of everything...including cutlery and plates! People were trying to eat off saucers. There was one girl trying to do EVERYTHING in the dining room and she just couldn't keep up. We felt very sorry for that girl, different one each day. They should just forget about offering breakfasts. We've stayed many times in the past, but never again.

8

Mike

11. nov. 2025

·

Overnattet 1 natt

Clean room, friendly staff, good breakfast

Clean room, friendly staff, good breakfast

10

Susan

8. sep. 2023

·

Overnattet 1 natt

I book there because it had a restaurant that served breakfast lunch and dinner. Unfortunately, the restaurant was NOT open for dinner, due to staffing issues. Fortunately, there was a Denny's restaurant within walking distance.

I book there because it had a restaurant that served breakfast lunch and dinner. Unfortunately, the restaurant was NOT open for dinner, due to staffing issues. Fortunately, there was a Denny's restaurant within walking distance.

10

Nica

25. okt. 2025

·

Overnattet 1 natt

Breakfast was great. The staff were wonderful and very accommodating.

Breakfast was great. The staff were wonderful and very accommodating.

6

Kevin

17. feb. 2025

·

Overnattet 1 natt

The restaurant dinner was awful. Awesome waitress tho and drinks .

The restaurant dinner was awful. Awesome waitress tho and drinks .

6

Norma

26. juni 2024

·

Overnattet 1 natt

This is a good property for a quick overnight stay. Clean, relatively well maintained, very good breakfast. A $16 credit is given per person for using the restaurant breakfast menu. Overall, good value.

This is a good property for a quick overnight stay. Clean, relatively well maintained, very good breakfast. A $16 credit is given per person for using the restaurant breakfast menu. Overall, good value.

10

Robert

23. okt. 2025

·

Overnattet 3 netter

We had a large room with 2 beds and two bathroom sinks. On weekdays we could choose breakfast from a menu and have it served. Weekends had hot continental breakfast.

We had a large room with 2 beds and two bathroom sinks. On weekdays we could choose breakfast from a menu and have it served. Weekends had hot continental breakfast.

4

Morgan

6. juli 2025

·

Overnattet 1 natt

Nice lobby, hotel is definitely dated and in a need of an update. Room was clean, bed was comfortable, AC unit didn’t get very cold and was loud. Restaurant was good service. Chicken wings were cold, burger was ok, fries and gravy was subpar. I would not recommend eating at this hotel restaurant.

Nice lobby, hotel is definitely dated and in a need of an update. Room was clean, bed was comfortable, AC unit didn’t get very cold and was loud. Restaurant was good service. Chicken wings were cold, burger was ok, fries and gravy was subpar. I would not recommend eating at this hotel restaurant.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

4

Penelope

for 2 uker siden

·

Overnattet 2 netter

An unfriendly, unhelpful man at reception greeted us. It took over 20 minutes to get to our room. The hotel is old, no elevator, so if you have any problem with stairs, this is not for you. It

An unfriendly, unhelpful man at reception greeted us. It took over 20 minutes to get to our room. The hotel is old, no elevator, so if you have any problem with stairs, this is not for you. It

8

Christian

for 3 uker siden

·

Overnattet 1 natt

Price was right, had everything needed for a good nights rest

Price was right, had everything needed for a good nights rest

10

Lois

for 3 uker siden

·

Overnattet 1 natt

Quick check in, clean rooms, comfortable beds, good breakfast, excellent coffee!

Quick check in, clean rooms, comfortable beds, good breakfast, excellent coffee!

8

Trevor

for 4 uker siden

·

Overnattet 1 natt

The staff was very helpful. Had the breakfast there and the cook made my sausage cooked the way I liked them

The staff was very helpful. Had the breakfast there and the cook made my sausage cooked the way I liked them

8

Karen

for 4 uker siden

·

Overnattet 1 natt

Older hotel, bathroom needs upgrading

Older hotel, bathroom needs upgrading

Eiendommens policyer

Innsjekkingsinstrukser

Alt du trenger å vite for en problemfri innsjekk.

Innsjekking

Utsjekking

Fra 16:00 til 23:59

Før 11:00

Sikkerhetsdepositum

CAD 250 per accommodation on arrival.

Kjekt å vite

Ytterligere retningslinjer og informasjon om dette overnattingsstedet.

Valgfrie tillegg

Ekstra tjenester du kan bestille.

Har du spørsmål?

Umiddelbare KI-svar er basert på hotellinformasjonen

Priser for kommende datoer

november 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
1	2	3	4	5	6 $98	7 $98
8 $79	9 $79	10 $79	11 $79	12 $79	13 $98	14 $98
15 $79	16 $79	17 $79	18 $79	19 $79	20 $98	21 $98
22 $79	23 $79	24 $79	25 $79	26 $79	27 $98	28 $98
29 $79	30 $79

desember 2026

Rimeligere

Dyrere

Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.

Priser i USD for 2 gjester oppdateres daglig.

En resepsjonist vil ta imot gjestene ved ankomst. Hvis du har spørsmål, kan du kontakte overnattingsstedet ved hjelp av kontaktinformasjonen på bestillingsbekreftelsen. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.

Innsjekkingen må foretas av en person som er minst 19 år gammel.

Du må betale følgende refunderbart innskudd.

Deposit: CAD 250 per stay

Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
Legitimasjon med bilde utstedt av offentlig myndighet samt et kredittkort kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
Navnet på kredittkortet som ble brukt ved innsjekking til å betale for tilfeldige utgifter, må være hovednavnet i reservasjonen av gjesterommet
Dette overnattingsstedet godtar kredittkort – ingen kontantbetalinger
Dette overnattingsstedet forbeholder seg retten til å autorisere gjestenes kredittkort før ankomst.
Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat og røykvarsler
Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt

Dette overnattingsstedet legger inn en kredittkortreservasjon på CAD 250 for alle bestillinger der oppholdet skal betales på stedet og ikke på bestillingstidspunktet.

Svømmebassenget er tilgjengelig mellom kl. 07.00 og kl. 22.00.
Opptil 2 barn som er 16 år eller yngre, kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng), men det kan ikke garanteres at frokost er inkludert.
Kun registrerte gjester kan oppholde seg på gjesterommene.
Enkelte fasiliteter kan ha begrenset tilgang. Gjester kan ta kontakt med overnattingsstedet for flere opplysninger ved å bruke kontaktopplysningene på reservasjonsbekreftelsen.
Overnattingsstedet tillater bare kjæledyr på bestemte rom og har andre kjæledyrrestriksjoner (gebyrer gjelder, og du finner disse i delen om gebyrer). Gjestene kan forhøre seg om det å ta med kjæledyr, ved å kontakte hotellet direkte ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.

Pris for frokostbuffé: ca. CAD 10–25 for voksne og CAD 10–10 for barn
Kjæledyravgift: CAD 20 per kjæledyr, per natt
Det kreves ikke betaling for servicedyr

Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.