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Heritage Inn Hotel & Convention Centre - Cranbrook

US$ 84

/noite

Média para setembro

Heritage Inn Hotel & Convention Centre - Cranbrook - Image 1

Heritage Inn Hotel & Convention Centre - Cranbrook - Quarto

Heritage Inn Hotel & Convention Centre - Cranbrook - Quarto

Heritage Inn Hotel & Convention Centre - Cranbrook - Receção

Heritage Inn Hotel & Convention Centre - Cranbrook - Restaurante

Selecione datas para ver preços e disponibilidade

US$ 84

/noite

Média para setembro

Preços médios mensais

Em Heritage Inn Hotel & Convention Centre - Cranbrook, o preço por noite é, em média, US$ 77 no mês mais barato (dezembro) e US$ 117 no mês mais caro (agosto), com base nos últimos 12 meses.

Preço médio por noite em Heritage Inn Hotel & Convention Centre - Cranbrook por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 84
fevereiro	US$ 82
março	US$ 87
abril	US$ 86
maio	US$ 115
junho	US$ 116
julho	US$ 104
agosto	US$ 117
setembro	US$ 84
outubro	US$ 85
novembro	US$ 80
dezembro	US$ 77

Mais caro: agosto (aprox. US$ 117)

Mais barato: dezembro (aprox. US$ 77)

Sobre este alojamento

Tire partido das várias opções de entretenimento e lazer ao seu dispor, incluindo uma piscina interior, uma banheira de hidromassagem e uma sala de fitness. Wi-fi grátis, serviços para casamentos e um salão de baile são algumas das comodida...

Comodidades

Tire partido das várias opções de entretenimento e lazer ao seu dispor, incluindo uma piscina interior, uma banheira de hidromassagem e uma sala de fitness. Wi-fi grátis, serviços para casamentos e um salão de baile são algumas das comodidades adicionais disponíveis neste hotel.

Comodidades para negócios

As principais comodidades incluem registo de saída rápido, uma receção aberta 24 horas e armazenamento de bagagem. Entre os espaços para eventos deste hotel contam-se um centro de conferências e 6 salas de reuniões. Há estacionamento grátis no local.

Restaurante

Peça o seu cocktail favorito no bar/lounge. O hotel serve pequenos-almoços buffet diariamente entre as 6:30 e as 10:00 mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 100 quartos com um televisor de ecrã plano. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho estão equipadas com uma combinação polibã/banheira. As comodidades incluem ainda secretárias e cafeteiras/bules, além de telefone com chamadas locais grátis.

Localização

Ao alojar-se Heritage Inn Hotel & Convention Centre Cranbrook em Cranbrook, ficará com ligação ao centro de conferências, a 5 minutos de carro de Tamarack Centre e de Cranbrook History Centre. Este hotel está a 2,4 km (1,5 mi) de Cranbrook Golf and Country Club e a 4,2 km (2,6 mi) de Wildstone Golf Course.

O que há nas proximidades

Cranbrook Mall(0.5 milhas)
MBSS Grounds(0.5 milhas)
Tamarack Centre(0.5 milhas)
Landmark Cinemas Cranbrook(0.6 milhas)
Key City Theatre(0.6 milhas)
Rec Plex Park(0.6 milhas)
Western Financial Place(0.6 milhas)
Balment Park(0.7 milhas)
Cranbrook City Hall(0.7 milhas)
Laurie(0.8 milhas)
Rotary Park(0.8 milhas)
Baker Park(0.9 milhas)
Cranbrook History Centre(0.9 milhas)
Cranbrook Dog Park(1.2 milhas)
Regional District of East Kootenay(1.2 milhas)
O aeroporto preferencial para Heritage Inn Hotel & Convention Centre Cranbrook é o de Cranbrook, Colúmbia Britânica (YXC-Aeroporto Internacional Canadian Rockies)(8.5 milhas)

Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Serviço de quartos
Instalações para banquetes

Localização

803 Cranbrook Street North, Cranbrook, Canadá

Cranbrook Mall (0.5 milhas)

MBSS Grounds (0.5 milhas)

Tamarack Centre (0.5 milhas)

Landmark Cinemas Cranbrook (0.6 milhas)

Key City Theatre (0.6 milhas)

Rec Plex Park (0.6 milhas)

Mais informações sobre a localização

Opções de quartos

4

Quarto Standard, 1 cama queen-size

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 2

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Quarto Standard, 2 camas queen-size

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Suite Standard

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Dormidas 4

Área de refeições separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Standard Room, 1 King Bed

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Quarto Standard, 1 quarto

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Standard Room, 2 Queen Beds (Pet Friendly)

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Suite Executiva, 2 quartos

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

Área de refeições separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes

7.4

Bom

Com base em 1.008 avaliações verificadas

Quem se hospeda aqui?

Negócios

16%

Casal

39%

Família

34%

Grupos

8%

Individual

1%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

O Heritage Inn Hotel & Convention Centre - Cranbrook oferece hospedagem econômica com atendimento geralmente amigável, mas os comentários consistentemente notam sua idade, interiores desatualizados, problemas frequentes de manutenção e ruído perceptível da rodovia e trens próximos.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

O Heritage Inn Hotel & Convention Centre - Cranbrook oferece hospedagem econômica com atendimento geralmente amigável, mas os comentários consistentemente notam sua idade, interiores desatualizados, problemas frequentes de manutenção e ruído perceptível da rodovia e trens próximos.

Os quartos variam de espaçosos e confortáveis a desgastados e mofados, com reclamações recorrentes sobre aparelhos de ar condicionado barulhentos, temperatura ou pressão da água inconsistente e paredes finas. As instalações recebem feedback misto: a piscina e a hidromassagem geralmente estão frias, fechadas ou sujas, não há elevador e há muitas escadas, e o estacionamento e as áreas comuns parecem cansados. No lado positivo, muitos hóspedes apreciam o café da manhã quente incluso e acham a localização conveniente para restaurantes e lojas, embora alguns mencionem preocupações com o ruído do bairro e dos trens. Espere uma estadia mais antiga e focada no custo-benefício, com compensações entre preço, conforto e tranquilidade.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

A piscina e a hidromassagem são repetidamente relatadas como frias, fechadas ou sujas. Não há elevador e há muitas escadas, e alguns hóspedes mencionam áreas de estacionamento desgastadas ou mal iluminadas.

Avaliações dos hóspedes relacionadas

10

David

21 de jul. de 2025

·

A estadia foi de 3 noites

Potholes in parking lot

Potholes in parking lot

6

Kelly

4 de dez. de 2024

·

A estadia foi de 1 noite

There is no elevator

There is no elevator

6

Matthew

4 de jan. de 2026

·

A estadia foi de 2 noites

Room was clean but very basic which is in line with the price. Hot tub was broken and only lukewarm. The water was green in the hot tub. To be fair the ad only mentions a whirlpool and doesn't say the water would be hot. Still a little disappointing.

Room was clean but very basic which is in line with the price. Hot tub was broken and only lukewarm. The water was green in the hot tub. To be fair the ad only mentions a whirlpool and doesn't say the water would be hot. Still a little disappointing.

8

Dave

15 de jun. de 2025

·

A estadia foi de 2 noites

Comfortable bed, great hot buffet breakfast and nice pool and hot tub area.

Comfortable bed, great hot buffet breakfast and nice pool and hot tub area.

6

Hugh

2 de set. de 2024

·

A estadia foi de 2 noites

Lights out in parking lot and the sign was not lit Our room was clean . The shower curtain rod was falling off and appeared to be held up by silicone.

Lights out in parking lot and the sign was not lit Our room was clean . The shower curtain rod was falling off and appeared to be held up by silicone.

6

Courtney

17 de jan. de 2026

·

A estadia foi de 1 noite

When we first checked in, the woman was so sweet and kind! There is no elevator, and there is stairs everywhere. We were on the main floor and to get to our room there were a few stairs down, so we couldn't use the rolly cart to haul things to our rooms, and we had a lot of stuff. The entire establishment could use a major update. The smell of stale, old cigarette smoke still lingers. The shower in our room was very difficult to get to a good temperature, and to shut off. My kids struggled with it. In the pool area, there was tiles falling off and the hot tub was only barely warm. The listing states breakfast is included but they give you vouchers to go to the restaurant and it covers up to $16. On the adult menu, nothing was under $16, so either be prepared to not have a beverage or bring money. The food we had was very good! The waitress was also wonderful and patient. The hotel is extremely loud! There was loud music playing in the hallways. The train passed by what seemed like every 15 minutes, and it was unbelievably loud. None of us slept very well. Overall, their friendly staff is definitely their best asset. But I would not stay there again.

When we first checked in, the woman was so sweet and kind! There is no elevator, and there is stairs everywhere. We were on the main floor and to get to our room there were a few stairs down, so we couldn't use the rolly cart to haul things to our rooms, and we had a lot of stuff. The entire establishment could use a major update. The smell of stale, old cigarette smoke still lingers. The shower in our room was very difficult to get to a good temperature, and to shut off. My kids struggled with it. In the pool area, there was tiles falling off and the hot tub was only barely warm. The listing states breakfast is included but they give you vouchers to go to the restaurant and it covers up to $16. On the adult menu, nothing was under $16, so either be prepared to not have a beverage or bring money. The food we had was very good! The waitress was also wonderful and patient. The hotel is extremely loud! There was loud music playing in the hallways. The train passed by what seemed like every 15 minutes, and it was unbelievably loud. None of us slept very well. Overall, their friendly staff is definitely their best asset. But I would not stay there again.

4

Darren

3 de set. de 2025

·

A estadia foi de 4 noites

The gym is limited and the equipment is little maintained and very squeaky and sticky. The pool is ice cold as is the hot tub. The shower head fell apart during a shower. Very little if any lighting in the parking lot at any hour. The staff were decent enough especially the house keeping on Friday and Saturday. The included breakfast is limited and I did have to ask for almost everything to be refilled on the Saturday. The room is comfortable enough but overall the place is in dire need of some maintenance.

The gym is limited and the equipment is little maintained and very squeaky and sticky. The pool is ice cold as is the hot tub. The shower head fell apart during a shower. Very little if any lighting in the parking lot at any hour. The staff were decent enough especially the house keeping on Friday and Saturday. The included breakfast is limited and I did have to ask for almost everything to be refilled on the Saturday. The room is comfortable enough but overall the place is in dire need of some maintenance.

4

Miranda

27 de out. de 2024

·

A estadia foi de 2 noites

Hottub was not filled. No towels in the pool area. Vending machines out of order. Overall felt very outdated and in a state of disrepair. Bed and bathroom were clean, but limited toiletries

Hottub was not filled. No towels in the pool area. Vending machines out of order. Overall felt very outdated and in a state of disrepair. Bed and bathroom were clean, but limited toiletries

6

Richard

4 de nov. de 2025

·

A estadia foi de 1 noite

Typical hotel. Generally ok. Pool was closed, but hot tub was open.

Typical hotel. Generally ok. Pool was closed, but hot tub was open.

8

Bernard

5 de abr. de 2025

·

A estadia foi de 2 noites

Clean and functional, good staff. Hot tub wasn’t working

Clean and functional, good staff. Hot tub wasn’t working

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

O feedback é misto: muitos hóspedes acharam os quartos limpos, enquanto outros relataram carpetes manchados, odores persistentes de fumaça, superfícies empoeiradas e sujeira no banheiro. A limpeza entre os dias às vezes era perdida ou incompleta.

Avaliações dos hóspedes relacionadas

2

Inna

6 de ago. de 2025

·

A estadia foi de 1 noite

The room was very disappointing. The carpet was extremely dirty and had a strong, unpleasant smell. The light switch didn’t work, and the walls were cracked and unpainted. Overall, it felt neglected and poorly maintained. At check-out, the receptionist couldn’t provide a receipt for the payment because she didn’t know how to do it. Very unprofessional experience. I wouldn’t stay here again.

The room was very disappointing. The carpet was extremely dirty and had a strong, unpleasant smell. The light switch didn’t work, and the walls were cracked and unpainted. Overall, it felt neglected and poorly maintained. At check-out, the receptionist couldn’t provide a receipt for the payment because she didn’t know how to do it. Very unprofessional experience. I wouldn’t stay here again.

8

Mike

11 de nov. de 2025

·

A estadia foi de 1 noite

Clean room, friendly staff, good breakfast

Clean room, friendly staff, good breakfast

2

Taranjot

28 de set. de 2025

·

A estadia foi de 1 noite

The rooms were registered clean when actually they were filthy, we came across one room where the sink wouldn’t work! The other two looked like someone was currently staying there: there were messy sheets and clearly seen beds were not made, used items in the fridge. That goes to show how unprofessional and incompetent the cleaning staff is.

The rooms were registered clean when actually they were filthy, we came across one room where the sink wouldn’t work! The other two looked like someone was currently staying there: there were messy sheets and clearly seen beds were not made, used items in the fridge. That goes to show how unprofessional and incompetent the cleaning staff is.

10

Jennifer

7 de nov. de 2025

·

A estadia foi de 2 noites

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

8

Vic

20 de dez. de 2025

·

A estadia foi de 1 noite

Nice clean roomy.

Nice clean roomy.

4

Paul

30 de set. de 2025

·

A estadia foi de 3 noites

Not the cleanest place in town. Had problem wit toilet when we moved into room and reported it. They said it would be fixed the next day. We stayed three days and it was not fixed. Would not stay there again.

Not the cleanest place in town. Had problem wit toilet when we moved into room and reported it. They said it would be fixed the next day. We stayed three days and it was not fixed. Would not stay there again.

4

Peter

28 de out. de 2025

·

A estadia foi de 2 noites

Hotel is filthy: outside and inside Out of order signs on bathrooms, ice maker….and they’re laminated so they’ve been in use for a while Beds were comfy but with hotel on the hwy, it’s constant noise Water pressure is weak and bathroom faucets need an BIG upgrade

Hotel is filthy: outside and inside Out of order signs on bathrooms, ice maker….and they’re laminated so they’ve been in use for a while Beds were comfy but with hotel on the hwy, it’s constant noise Water pressure is weak and bathroom faucets need an BIG upgrade

2

Judith

30 de ago. de 2023

·

A estadia foi de 1 noite

This was the dirtiest hotel I had ever stayed at. The floor was disgustingly dirty I dropped a few drops of water by accident and then grabbed a Kline to wiped’ it. And noticed the Kline was literally black. I then grabbed 2 large pieces of paper towel poured some drops of water and drag the paper towel around the room the paper was dark brown . Dirt from days or maybe wwwks no doubt. The bathtub has a black ring around it. The chairls upholstery was disgustingly stained with who kniws what . The lamp shades stained with food and dirt. The surfaces such as microwave / fridge were so dusty The bath Called front desk to ask for towels but has to call 3 times to get them. Terrible experience

This was the dirtiest hotel I had ever stayed at. The floor was disgustingly dirty I dropped a few drops of water by accident and then grabbed a Kline to wiped’ it. And noticed the Kline was literally black. I then grabbed 2 large pieces of paper towel poured some drops of water and drag the paper towel around the room the paper was dark brown . Dirt from days or maybe wwwks no doubt. The bathtub has a black ring around it. The chairls upholstery was disgustingly stained with who kniws what . The lamp shades stained with food and dirt. The surfaces such as microwave / fridge were so dusty The bath Called front desk to ask for towels but has to call 3 times to get them. Terrible experience

4

richard

5 de jan. de 2025

·

A estadia foi de 2 noites

Carpets were filthy.Smoke smell in room had to keep window open and bathroom fan on .Battery was ok.Bed was good.Room needs to be totally renovated to eliminate the smoke smell.Carpets & underlay must be removed

Carpets were filthy.Smoke smell in room had to keep window open and bathroom fan on .Battery was ok.Bed was good.Room needs to be totally renovated to eliminate the smoke smell.Carpets & underlay must be removed

2

Ken

10 de set. de 2025

·

A estadia foi de 1 noite

The lobby was very dingy & not welcoming. The first room was very dark & seemed like they did not want people to see how filthy dirty it was The bed looked wrinkled like someone had laid on it before we arrived. The lamp shade was stained & the carpet was disgustingly dirty!!! The 2nd room we looked at smelled of smoke The hallway stunk of cannabis smell. We got a refund & left quickly. Horrible disgusting place should not be listed on Hotels.com!!!!!!!!!

The lobby was very dingy & not welcoming. The first room was very dark & seemed like they did not want people to see how filthy dirty it was The bed looked wrinkled like someone had laid on it before we arrived. The lamp shade was stained & the carpet was disgustingly dirty!!! The 2nd room we looked at smelled of smoke The hallway stunk of cannabis smell. We got a refund & left quickly. Horrible disgusting place should not be listed on Hotels.com!!!!!!!!!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são desatualizados e variam em conforto; os hóspedes notam camas confortáveis e layouts espaçosos, juntamente com móveis desgastados, aparelhos de ar condicionado ou ventiladores de banheiro barulhentos, água quente fraca ou inconsistente e ruído do tráfego e dos trens.

Avaliações dos hóspedes relacionadas

10

Stuart

6 de ago. de 2025

·

A estadia foi de 5 noites

We always enjoy staying at this hotel. The room is spacious and has the necessary amenities. The pool and hot tub are wonderful to relax in at the end of the day. Staff is friendly and helpful. The breakfast is lagging in a bit of variety and is sufficient to fill up for the day.

We always enjoy staying at this hotel. The room is spacious and has the necessary amenities. The pool and hot tub are wonderful to relax in at the end of the day. Staff is friendly and helpful. The breakfast is lagging in a bit of variety and is sufficient to fill up for the day.

2

Lisa

7 de dez. de 2023

·

A estadia foi de 1 noite

Check-in was smooth. Property is in huge need of an update. Walls are paper thin, mattresses sag and flimsy pillows. A step above sleeping on chair in son’s room at the hospital, but not by much!!

Check-in was smooth. Property is in huge need of an update. Walls are paper thin, mattresses sag and flimsy pillows. A step above sleeping on chair in son’s room at the hospital, but not by much!!

6

Cynthia

7 de set. de 2025

·

A estadia foi de 1 noite

Hotel is dated. Felt old and tired. Beds were uncomfortable.

Hotel is dated. Felt old and tired. Beds were uncomfortable.

4

Cindy

17 de ago. de 2025

·

A estadia foi de 1 noite

Very noisy room. Sink tap not working likely plugged. AC unit was very noisy - sounds like it needs service

Very noisy room. Sink tap not working likely plugged. AC unit was very noisy - sounds like it needs service

4

Dean

14 de set. de 2025

·

A estadia foi de 6 noites

The a/c in the room sounded like a jet engine and was not able to keep the room at a constant temperature. The exhaust fan in the bathroom sounded like it was going to fly through the ceiling. Never again....

The a/c in the room sounded like a jet engine and was not able to keep the room at a constant temperature. The exhaust fan in the bathroom sounded like it was going to fly through the ceiling. Never again....

8

Bob

15 de ago. de 2025

·

A estadia foi de 1 noite

Conveniently located on the main highway through town. Little dated but overall a good value for your money

Conveniently located on the main highway through town. Little dated but overall a good value for your money

6

Louise

1 de set. de 2025

·

A estadia foi de 1 noite

Positive:The location was convenient. Negative: The carpet was old and dirty, beds need to be replaced, we were 3 guests and there were only 2 sets of towels, one small tube of shampoo, no conditioner for 3 people. We tried to use the blow dryer it started smoking. (We thought it was going to start a fire, so we used our own). Water pressure in the shower was very poor. TV viewing was very limited….. I won’t recommend this hotel to family or friends and we won’t stay there again

Positive:The location was convenient. Negative: The carpet was old and dirty, beds need to be replaced, we were 3 guests and there were only 2 sets of towels, one small tube of shampoo, no conditioner for 3 people. We tried to use the blow dryer it started smoking. (We thought it was going to start a fire, so we used our own). Water pressure in the shower was very poor. TV viewing was very limited….. I won’t recommend this hotel to family or friends and we won’t stay there again

10

Teresa

16 de out. de 2025

·

A estadia foi de 1 noite

Room was clean. Stairs were not clean. Very quiet on non-street side of building (no idea about street side). Heat was quite responsive.

Room was clean. Stairs were not clean. Very quiet on non-street side of building (no idea about street side). Heat was quite responsive.

6

Dennis

9 de ago. de 2025

·

A estadia foi de 1 noite

This hotel is very old with no update to the facilities. Electrical outlets are worn out and won’t hold a plug. The wall air conditioner was so noisy that we had to unplug it. The baseboard heater was very dirty. The toilet stick on and dripped constantly. The fan in the bathroom was very noisy and did not remove the steam.

This hotel is very old with no update to the facilities. Electrical outlets are worn out and won’t hold a plug. The wall air conditioner was so noisy that we had to unplug it. The baseboard heater was very dirty. The toilet stick on and dripped constantly. The fan in the bathroom was very noisy and did not remove the steam.

6

Eileen

8 de abr. de 2024

·

A estadia foi de 1 noite

Wish I had read the reviews about the train. It was so close and so loud, there was no sleeping through that in the middle of the night.

Wish I had read the reviews about the train. It was so close and so loud, there was no sleeping through that in the middle of the night.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é frequentemente descrita como amigável, atenciosa e prestativa, mas alguns hóspedes tiveram interações rudes na recepção, respostas lentas, frustrações com cobranças ou depósitos e pedidos de limpeza ignorados.

Avaliações dos hóspedes relacionadas

4

Sydney

25 de ago. de 2025

·

A estadia foi de 4 noites

Check in was fast and accommodating. Requested at the front desk to have our room cleaned while we were out for the day on Thursday and came back to the garbages empty and the dirty towels removed but that’s it. Beds were left unmade and the towels weren’t replenished. Requested our room to be cleaned when we were out for the day on Friday and let the front desk know what had happened the day before. Both ladies jotted my room number on slips of paper and said it would be done. Came back in the evening to absolutely nothing cleaned in our room. Both times the cleaning staff had gone home for the day so nothing could be done. At checkout they were going to charge me an extra $50 that had shown up on their invoice but I showed them my hotels.com receipt which they honoured. The stay could’ve been better but it also could’ve been way worse.

Check in was fast and accommodating. Requested at the front desk to have our room cleaned while we were out for the day on Thursday and came back to the garbages empty and the dirty towels removed but that’s it. Beds were left unmade and the towels weren’t replenished. Requested our room to be cleaned when we were out for the day on Friday and let the front desk know what had happened the day before. Both ladies jotted my room number on slips of paper and said it would be done. Came back in the evening to absolutely nothing cleaned in our room. Both times the cleaning staff had gone home for the day so nothing could be done. At checkout they were going to charge me an extra $50 that had shown up on their invoice but I showed them my hotels.com receipt which they honoured. The stay could’ve been better but it also could’ve been way worse.

2

Luke

30 de ago. de 2024

·

A estadia foi de 1 noite

Unhelpful staff, dirty rooms and bathrooms. My girlfriend has many allergies and the room looked like it had not been dusted in a month.

Unhelpful staff, dirty rooms and bathrooms. My girlfriend has many allergies and the room looked like it had not been dusted in a month.

6

Jessica

25 de ago. de 2024

·

A estadia foi de 1 noite

Rude old lady at the front desk set the tone for our trip. When we arrived she was very sassy about our reservation, doubting first that we had one - not sure if it was because we were a young couple or if she had a bad day, but regardless, that's bad business. Got to our room, did our usual check for bed bugs and such. Our sheets were stained yellow (ew!) so we went back to the desk to inform them and ask for new sheets - she was rude about that too. Not wanting to spoil our trip further, we went to relax at the pool/hot tub/sauna. There are NO saunas on site. The pool room was locked and we had to visit our lovely front desk lady for a key. The pool itself was fine, hot tub was small and had tiles that were broken off from the side sitting at the bottom (I picked one up and removed it as it was sharp). We met a couple who also had complaints about the front desk, and the fact that the entire place is NOT ACCESSIBLE. No elevators. Stairs everywhere - people with disabilities, avoid like the plague. Even the handrails getting into the pool were useless, according to the gentleman. On the more positive side, the beds were comfy, the housekeeping staff were incredible and quick to apologise and help with our sheets request, and the rooms themselves were ok. Free breakfast was good and included helpful staff. Sadly, the lack of professionalism from the front desk lady (who signed our meal tickets ERAM) will not encourage us to ever come back.

Rude old lady at the front desk set the tone for our trip. When we arrived she was very sassy about our reservation, doubting first that we had one - not sure if it was because we were a young couple or if she had a bad day, but regardless, that's bad business. Got to our room, did our usual check for bed bugs and such. Our sheets were stained yellow (ew!) so we went back to the desk to inform them and ask for new sheets - she was rude about that too. Not wanting to spoil our trip further, we went to relax at the pool/hot tub/sauna. There are NO saunas on site. The pool room was locked and we had to visit our lovely front desk lady for a key. The pool itself was fine, hot tub was small and had tiles that were broken off from the side sitting at the bottom (I picked one up and removed it as it was sharp). We met a couple who also had complaints about the front desk, and the fact that the entire place is NOT ACCESSIBLE. No elevators. Stairs everywhere - people with disabilities, avoid like the plague. Even the handrails getting into the pool were useless, according to the gentleman. On the more positive side, the beds were comfy, the housekeeping staff were incredible and quick to apologise and help with our sheets request, and the rooms themselves were ok. Free breakfast was good and included helpful staff. Sadly, the lack of professionalism from the front desk lady (who signed our meal tickets ERAM) will not encourage us to ever come back.

10

Larnito

16 de jul. de 2025

·

A estadia foi de 1 noite

What an excellent service! When I checked in, I let the front desk staff know I just had a gout attack and couldn’t manage the stairs. I asked if it would be possible to have a room on the main floor. Without hesitation, she shuffled a few things around and made it happen. I’m truly grateful for her kindness and help. I’m sorry I didn’t catch her name, but I’d love to give her a big shoutout—she truly went above and beyond!

What an excellent service! When I checked in, I let the front desk staff know I just had a gout attack and couldn’t manage the stairs. I asked if it would be possible to have a room on the main floor. Without hesitation, she shuffled a few things around and made it happen. I’m truly grateful for her kindness and help. I’m sorry I didn’t catch her name, but I’d love to give her a big shoutout—she truly went above and beyond!

10

Janice

29 de ago. de 2025

·

A estadia foi de 1 noite

The receptionist was wonderful. The Expedia App indicated that our chosen room was pet friendly but did not give me an option to add our pet to the reservation. When we arrived our room was not one of their pet friendly rooms. The receptionist quickly and pleasantly addressed the problem and our pet stayed with us instead of in our car. We arrived at 10pm. At 7am she was back on duty, pleasantly checking us out despite her fatigue.

The receptionist was wonderful. The Expedia App indicated that our chosen room was pet friendly but did not give me an option to add our pet to the reservation. When we arrived our room was not one of their pet friendly rooms. The receptionist quickly and pleasantly addressed the problem and our pet stayed with us instead of in our car. We arrived at 10pm. At 7am she was back on duty, pleasantly checking us out despite her fatigue.

6

Lee

30 de ago. de 2023

·

A estadia foi de 1 noite

Hi when we travel to Oregon we usually make a point of staying at your hotel. We have never had issues till just this last stay. Last Thursday night we stayed there and were greeted by your front desk clerk who came across rude to me. What started all this is that he charged me $250.00 deposit to stay there. This has never happened before all the times we stayed there. The way he talked to me I find unbelievable. If this is the way we are going to be confronted and treated we can stay somewhere else.

Hi when we travel to Oregon we usually make a point of staying at your hotel. We have never had issues till just this last stay. Last Thursday night we stayed there and were greeted by your front desk clerk who came across rude to me. What started all this is that he charged me $250.00 deposit to stay there. This has never happened before all the times we stayed there. The way he talked to me I find unbelievable. If this is the way we are going to be confronted and treated we can stay somewhere else.

10

Jennifer

7 de nov. de 2025

·

A estadia foi de 2 noites

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

2

Vladimir

11 de out. de 2025

·

A estadia foi de 1 noite

I booked this hotel for my 87 year old dad as he had a hospital appointment for an MRI in Cranbrook and he did not want to drive home in the dark. He had the MRI 3 hours earlier than it was scheduled so he went back to the hotel and said that he did not need the room because he could still drive home in the daylight. There were 3 people lined up behind him looking for a room but the hotel still charged him the full price. This was always out go to hotel in Cranbrook but not any more. Both I and my dad were quit upset and will never go back there and will make sure to let all out friends that frequently stay there to stay away. Not good for a business.

I booked this hotel for my 87 year old dad as he had a hospital appointment for an MRI in Cranbrook and he did not want to drive home in the dark. He had the MRI 3 hours earlier than it was scheduled so he went back to the hotel and said that he did not need the room because he could still drive home in the daylight. There were 3 people lined up behind him looking for a room but the hotel still charged him the full price. This was always out go to hotel in Cranbrook but not any more. Both I and my dad were quit upset and will never go back there and will make sure to let all out friends that frequently stay there to stay away. Not good for a business.

8

Barry

17 de set. de 2025

·

A estadia foi de 1 noite

The staff alerts died their best to make my stay comfortable

The staff alerts died their best to make my stay comfortable

10

Ray

10 de set. de 2025

·

A estadia foi de 1 noite

The woman who checked us in was absolutely excellent. Friendly, cheerful and very helpful.

The woman who checked us in was absolutely excellent. Friendly, cheerful and very helpful.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Convenientemente localizado na rodovia principal, com fácil acesso a restaurantes e lojas. Várias avaliações mencionam ruído da estrada e dos trens e preocupações ocasionais com a segurança ao redor da área de estacionamento.

Avaliações dos hóspedes relacionadas

8

Barbara

25 de set. de 2025

·

A estadia foi de 1 noite

Convenient location for shopping and dining. Room is dated but clean.

Convenient location for shopping and dining. Room is dated but clean.

8

allen

27 de jun. de 2024

·

A estadia foi de 1 noite

Good location, only negative road noise if on that side

Good location, only negative road noise if on that side

4

Bryanna

23 de ago. de 2024

·

A estadia foi de 1 noite

The pictures look way better than the actual reality of the hotel. The area felt sketchy. The rooms were very run down. The sheets were clean - but the matresses were disgusting. Would not stay again!

The pictures look way better than the actual reality of the hotel. The area felt sketchy. The rooms were very run down. The sheets were clean - but the matresses were disgusting. Would not stay again!

6

Sergey

26 de jul. de 2024

·

A estadia foi de 1 noite

It was a reasonable place to stay for a night but it was extremely noisy. Trains were waking us up the whole night

It was a reasonable place to stay for a night but it was extremely noisy. Trains were waking us up the whole night

10

Courtney

9 de ago. de 2023

·

A estadia foi de 1 noite

Excellent service. Our room was upgraded to a suite at no extra charge as there were no king beds left. Very clean. A bit outdated and regular wear and tear. Location was right off the highway, convenient but noisy. No "curb appeal" due to location , as to no fault of the hotel itself. Overall, a very nice stay

Excellent service. Our room was upgraded to a suite at no extra charge as there were no king beds left. Very clean. A bit outdated and regular wear and tear. Location was right off the highway, convenient but noisy. No "curb appeal" due to location , as to no fault of the hotel itself. Overall, a very nice stay

6

Jelle

3 de set. de 2025

·

A estadia foi de 2 noites

We had a nice stay, the room was clean, air conditioned and the staff was nice. The hotel is a bit outdated but functional. The pool and hot tub were not very inviting. The hotel is conveniently located, but the Cranbrook strip experiences a lot of vacant and derelict buildings.

We had a nice stay, the room was clean, air conditioned and the staff was nice. The hotel is a bit outdated but functional. The pool and hot tub were not very inviting. The hotel is conveniently located, but the Cranbrook strip experiences a lot of vacant and derelict buildings.

10

Wayne

20 de set. de 2024

·

A estadia foi de 1 noite

Reasonable price. Downside was our room faced the train tracks and the trains were noisy.

Reasonable price. Downside was our room faced the train tracks and the trains were noisy.

8

Lorne

19 de jul. de 2025

·

A estadia foi de 2 noites

I found the property to be very conveniently located in Cranbrook. Staff was friendly and helpful.

I found the property to be very conveniently located in Cranbrook. Staff was friendly and helpful.

6

Kenneth

3 de ago. de 2023

·

A estadia foi de 1 noite

Good for the price, no elevator. A bit shady around the area, and the hotel is showing it's age. Deer do come up around the back from the train line, so do homeless people.

Good for the price, no elevator. A bit shady around the area, and the hotel is showing it's age. Deer do come up around the back from the train line, so do homeless people.

8

Corinna

29 de ago. de 2025

·

A estadia foi de 2 noites

Older hotel in good location for stopover. Clean and good price. Nice to have a breakfast included.

Older hotel in good location for stopover. Clean and good price. Nice to have a breakfast included.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã incluso é frequentemente elogiado como quente e farto, mas a qualidade e a disponibilidade variam, com relatos de seleção limitada, itens acabando, serviço lento ou alternativas embaladas; o restaurante ou lounge no local às vezes está fechado.

Avaliações dos hóspedes relacionadas

4

Leah

6 de ago. de 2025

·

A estadia foi de 3 noites

Very outdated i think they do try to keep it clean. The breakfast was disappointing they ran out of food, and there was little choice. Not enough staff.

Very outdated i think they do try to keep it clean. The breakfast was disappointing they ran out of food, and there was little choice. Not enough staff.

8

Jacob

18 de set. de 2023

·

A estadia foi de 2 noites

Friendly staff, good amenities (hot tub), great continental breakfast!

Friendly staff, good amenities (hot tub), great continental breakfast!

4

Barbara

29 de jul. de 2025

·

A estadia foi de 3 noites

Very tired hotel...desperately needs updating. Huge chips in sink, torn carpets in halls, dingy decor. Breakfast was included, but all three days, ran out of everything...including cutlery and plates! People were trying to eat off saucers. There was one girl trying to do EVERYTHING in the dining room and she just couldn't keep up. We felt very sorry for that girl, different one each day. They should just forget about offering breakfasts. We've stayed many times in the past, but never again.

Very tired hotel...desperately needs updating. Huge chips in sink, torn carpets in halls, dingy decor. Breakfast was included, but all three days, ran out of everything...including cutlery and plates! People were trying to eat off saucers. There was one girl trying to do EVERYTHING in the dining room and she just couldn't keep up. We felt very sorry for that girl, different one each day. They should just forget about offering breakfasts. We've stayed many times in the past, but never again.

8

Mike

11 de nov. de 2025

·

A estadia foi de 1 noite

Clean room, friendly staff, good breakfast

Clean room, friendly staff, good breakfast

10

Susan

8 de set. de 2023

·

A estadia foi de 1 noite

I book there because it had a restaurant that served breakfast lunch and dinner. Unfortunately, the restaurant was NOT open for dinner, due to staffing issues. Fortunately, there was a Denny's restaurant within walking distance.

I book there because it had a restaurant that served breakfast lunch and dinner. Unfortunately, the restaurant was NOT open for dinner, due to staffing issues. Fortunately, there was a Denny's restaurant within walking distance.

10

Nica

25 de out. de 2025

·

A estadia foi de 1 noite

Breakfast was great. The staff were wonderful and very accommodating.

Breakfast was great. The staff were wonderful and very accommodating.

6

Kevin

17 de fev. de 2025

·

A estadia foi de 1 noite

The restaurant dinner was awful. Awesome waitress tho and drinks .

The restaurant dinner was awful. Awesome waitress tho and drinks .

6

Norma

26 de jun. de 2024

·

A estadia foi de 1 noite

This is a good property for a quick overnight stay. Clean, relatively well maintained, very good breakfast. A $16 credit is given per person for using the restaurant breakfast menu. Overall, good value.

This is a good property for a quick overnight stay. Clean, relatively well maintained, very good breakfast. A $16 credit is given per person for using the restaurant breakfast menu. Overall, good value.

10

Robert

23 de out. de 2025

·

A estadia foi de 3 noites

We had a large room with 2 beds and two bathroom sinks. On weekdays we could choose breakfast from a menu and have it served. Weekends had hot continental breakfast.

We had a large room with 2 beds and two bathroom sinks. On weekdays we could choose breakfast from a menu and have it served. Weekends had hot continental breakfast.

4

Morgan

6 de jul. de 2025

·

A estadia foi de 1 noite

Nice lobby, hotel is definitely dated and in a need of an update. Room was clean, bed was comfortable, AC unit didn’t get very cold and was loud. Restaurant was good service. Chicken wings were cold, burger was ok, fries and gravy was subpar. I would not recommend eating at this hotel restaurant.

Nice lobby, hotel is definitely dated and in a need of an update. Room was clean, bed was comfortable, AC unit didn’t get very cold and was loud. Restaurant was good service. Chicken wings were cold, burger was ok, fries and gravy was subpar. I would not recommend eating at this hotel restaurant.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

6

Loren

semana passada

·

A estadia foi de 1 noite

Ok hotel. A bit tired and dated but a decent stay

Ok hotel. A bit tired and dated but a decent stay

10

Karen

há 2 semanas

·

A estadia foi de 1 noite

Good central location Quiet and clean, the bed was comfortable. The complimentary breakfast was appreciated. I would stay there again.

Good central location Quiet and clean, the bed was comfortable. The complimentary breakfast was appreciated. I would stay there again.

6

Michael

há 3 semanas

·

A estadia foi de 3 noites

Not the best.Not the worst. Sheets were clean. Never saw a cleaning staff the whole 3 nights i was there. Lots of street noise. For the price it was ok.

Not the best.Not the worst. Sheets were clean. Never saw a cleaning staff the whole 3 nights i was there. Lots of street noise. For the price it was ok.

6

Sukh

4 de ago. de 2026

·

A estadia foi de 1 noite

Terrible breakfast rude behavior poor food.

Terrible breakfast rude behavior poor food.

8

Ron

3 de ago. de 2026

·

A estadia foi de 1 noite

Very dated rooms....breakfast was very good

Very dated rooms....breakfast was very good

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 16:00 a 23:59

Antes das 11:00

Caução

CAD 250 per accommodation on arrival.

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $145	19 $135
20 $112	21 $122	22 $96	23 $96	24 $96	25 $96	26 $96
27 $96	28 $96	29 $96	30 $96

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 19 anos.

Terá de pagar a seguinte caução totalmente reembolsável.

Deposit: CAD 250 per stay

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
Este alojamento aceita cartões de crédito; não se aceita numerário
Este alojamento reserva-se o direito de efetuar uma pré-autorização do cartão de crédito do cliente antes da chegada.
O alojamento dispõe dos seguintes elementos de segurança: extintor e detetor de fumo.
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

Este estabelecimento irá proceder à pré-autorização do cartão de crédito mediante a retenção de 250 CAD nas reservas cujo pagamento pela estadia seja efetuado no local, e não no momento da reserva.

A piscina está aberta das 07:00 às 22:00.
O alojamento permite a estadia grátis de até 2 crianças com idade igual ou inferior a 16 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
Apenas é permitido o acesso aos quartos a clientes registados.
Algumas instalações poderão ter acesso restrito. Contacte o alojamento para obter mais informações, utilizando os contactos que constam na sua confirmação de reserva.
O alojamento aceita animais de estimação apenas em quartos específicos e aplica outras restrições aos mesmos (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas"). Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva.

Tarifa de pequeno-almoço buffet: de 10 CAD a 25 CAD por adulto e de 10 CAD a 10 CAD por criança (valores aproximados)
Estadia de animais de estimação: 20 CAD por animal, por noite
Os animais de serviço estão isentos de taxas

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.