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Heritage Inn Hotel & Convention Centre - Cranbrook

US$ 80

/ noite

Média para novembro

Heritage Inn Hotel & Convention Centre - Cranbrook - Image 1

Heritage Inn Hotel & Convention Centre - Cranbrook - Quarto

Heritage Inn Hotel & Convention Centre - Cranbrook - Quarto

Heritage Inn Hotel & Convention Centre - Cranbrook - Recepção

Heritage Inn Hotel & Convention Centre - Cranbrook - Restaurante

Preços para Heritage Inn Hotel & Convention Centre - Cranbrook

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US$ 80

/ noite

Média para novembro

Média de preços por mês

Em Heritage Inn Hotel & Convention Centre - Cranbrook, a diária custa em média US$ 77 no mês mais barato (dezembro) e US$ 117 no mês mais caro (agosto), com base nos últimos 12 meses.

Preço médio da diária em Heritage Inn Hotel & Convention Centre - Cranbrook por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 84
fevereiro	US$ 82
março	US$ 87
abril	US$ 86
maio	US$ 115
junho	US$ 116
julho	US$ 104
agosto	US$ 117
setembro	US$ 114
outubro	US$ 85
novembro	US$ 80
dezembro	US$ 77

Mais caro: agosto (aprox. US$ 117)

Mais barato: dezembro (aprox. US$ 77)

Sobre esta propriedade

Aproveite as oportunidades de recreação oferecidas, incluindo uma piscina interna, uma banheira de hidromassagem e uma academia. Este hotel também oferece Wi-Fi de cortesia, serviços de casamento e salão de baile.

Comodidades

Aproveite as oportunidades de recreação oferecidas, incluindo uma piscina interna, uma banheira de hidromassagem e uma academia. Este hotel também oferece Wi-Fi de cortesia, serviços de casamento e salão de baile.

Comodidades

As comodidades presentes incluem check-out expresso, balcão de recepção 24 horas e armazenamento para bagagem. Hotel oferece instalações para eventos, como um centro de conferências e 6 salas de reunião. Estacionamento grátis sem manobrista está disponível no local.

Jantar

Saboreie uma deliciosa refeição no Skylight Cafe ou experimente os petiscos na cafeteria deste hotel. Mate sua sede com sua bebida favorita em um bar/lounge. Há café da manhã (buffet) disponível diariamente, entre 6h30 e 10h, mediante uma taxa.

Quartos

Fique em um de nossos 100 quartos com TVs de tela plana. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Os banheiros apresentam chuveiro/banheira combinados. As comodidades incluem escrivaninhas e cafeteiras/chaleiras, além de telefones com chamadas locais grátis.

Localização

Com boas opções de transporte para o centro de convenções, Heritage Inn Hotel & Convention Centre Cranbrook em Cranbrook fica a 5 minutos de carro de Tamarack Centre e de Centro Histórico de Cranbrook. Este hotel fica a 2,4 km de Cranbrook Golf Club e a 4,2 km de Wildstone Golf Course.

Lugares próximos

Cranbrook Arts Gallery(0.3 milhas)
Encore Brewing(0.4 milhas)
Cranbrook Mall(0.5 milhas)
Tamarack Centre(0.5 milhas)
Key City Theatre(0.6 milhas)
Cranbrook Memorial Arena(0.6 milhas)
Cranbrook Aquatic Centre(0.6 milhas)
Western Financial Place(0.6 milhas)
Cranbrook Visitor Centre(0.7 milhas)
Balment Park(0.7 milhas)
Landmark Cinemas Cranbrook(0.7 milhas)
Cranbrook City Hall(0.7 milhas)
Studio & Stage Door Cranbrook Community Theatre(0.7 milhas)
Rotary Park(0.8 milhas)
Cranbrook Curling Centre(0.8 milhas)
O aeroporto mais próximo para chegar a Heritage Inn Hotel & Convention Centre Cranbrook fica em Aeroporto Internacional Canadian Rockies (YXC)(8.5 milhas)

Estacionamento
Restaurante
Piscina
Quartos de não fumantes
Serviço de quarto
Instalações para jantares/Eventos

Localização

803 Cranbrook Street North, Cranbrook, Canadá

Cranbrook Arts Gallery (0.3 milhas)

Encore Brewing (0.4 milhas)

Cranbrook Mall (0.5 milhas)

Tamarack Centre (0.5 milhas)

Key City Theatre (0.6 milhas)

Cranbrook Memorial Arena (0.6 milhas)

Mais informações sobre a localização

Opções de quarto

4

Suíte standard

Detalhes do quarto

1 Cama King

e

1 Sofá-Cama

Acomoda 4

Área de refeição separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Quarto standard, 1 cama Queen

Detalhes do quarto

1 Cama Queen

Acomoda 2

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Standard Room, 1 King Bed

Detalhes do quarto

1 Cama King

Acomoda 2

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Standard Room, 2 Queen Beds (Pet Friendly)

Detalhes do quarto

2 Camas Queen

Acomoda 4

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Suíte executiva, 2 quartos

Detalhes do quarto

2 Camas Queen

Acomoda 4

Área de refeição separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Quarto standard, 2 camas Queen

Detalhes do quarto

2 Camas Queen

Acomoda 4

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Quarto standard, 1 quarto

Detalhes do quarto

2 Camas Queen

Acomoda 4

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes sobre Heritage Inn Hotel & Convention Centre - Cranbrook

7.4

Bom

Com base em 1.014 avaliações verificadas

Quem se hospeda aqui?

Negócios

16%

Casal

39%

Famílias

34%

Grupos

8%

Viajantes individuais

1%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

O Heritage Inn Hotel & Convention Centre - Cranbrook oferece hospedagem econômica com atendimento geralmente amigável, mas as avaliações consistentemente mencionam sua idade, interiores desatualizados, problemas frequentes de manutenção e ruído notável da rodovia próxima e dos trens.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

O Heritage Inn Hotel & Convention Centre - Cranbrook oferece hospedagem econômica com atendimento geralmente amigável, mas as avaliações consistentemente mencionam sua idade, interiores desatualizados, problemas frequentes de manutenção e ruído notável da rodovia próxima e dos trens.

Os quartos variam de espaçosos e confortáveis a desgastados e mofados, com reclamações recorrentes sobre aparelhos de ar condicionado barulhentos, temperatura ou pressão da água inconsistente e paredes finas. As instalações recebem avaliações mistas: a piscina e a banheira de hidromassagem costumam estar frias, fechadas ou sujas, não há elevador e há muitas escadas, e o estacionamento e as áreas comuns parecem desgastados. No lado positivo, muitos hóspedes gostam do café da manhã quente incluso e acham a localização conveniente para restaurantes e lojas, embora alguns mencionem preocupações com o ruído do bairro e dos trens. Espere uma estadia mais antiga e focada no custo-benefício, com concessões entre preço, conforto e tranquilidade.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

A piscina e a banheira de hidromassagem são repetidamente relatadas como frias, fechadas ou sujas. Não há elevador e há muitas escadas, e alguns hóspedes mencionam áreas de estacionamento desgastadas ou mal iluminadas.

Avaliações dos hóspedes relacionadas

10

David

21 de jul. de 2025

·

Hospedou-se por 3 noites

Potholes in parking lot

Potholes in parking lot

6

Kelly

4 de dez. de 2024

·

Hospedou-se por 1 noite

There is no elevator

There is no elevator

6

Matthew

4 de jan. de 2026

·

Hospedou-se por 2 noites

Room was clean but very basic which is in line with the price. Hot tub was broken and only lukewarm. The water was green in the hot tub. To be fair the ad only mentions a whirlpool and doesn't say the water would be hot. Still a little disappointing.

Room was clean but very basic which is in line with the price. Hot tub was broken and only lukewarm. The water was green in the hot tub. To be fair the ad only mentions a whirlpool and doesn't say the water would be hot. Still a little disappointing.

8

Dave

15 de jun. de 2025

·

Hospedou-se por 2 noites

Comfortable bed, great hot buffet breakfast and nice pool and hot tub area.

Comfortable bed, great hot buffet breakfast and nice pool and hot tub area.

6

Hugh

2 de set. de 2024

·

Hospedou-se por 2 noites

Lights out in parking lot and the sign was not lit Our room was clean . The shower curtain rod was falling off and appeared to be held up by silicone.

Lights out in parking lot and the sign was not lit Our room was clean . The shower curtain rod was falling off and appeared to be held up by silicone.

6

Courtney

17 de jan. de 2026

·

Hospedou-se por 1 noite

When we first checked in, the woman was so sweet and kind! There is no elevator, and there is stairs everywhere. We were on the main floor and to get to our room there were a few stairs down, so we couldn't use the rolly cart to haul things to our rooms, and we had a lot of stuff. The entire establishment could use a major update. The smell of stale, old cigarette smoke still lingers. The shower in our room was very difficult to get to a good temperature, and to shut off. My kids struggled with it. In the pool area, there was tiles falling off and the hot tub was only barely warm. The listing states breakfast is included but they give you vouchers to go to the restaurant and it covers up to $16. On the adult menu, nothing was under $16, so either be prepared to not have a beverage or bring money. The food we had was very good! The waitress was also wonderful and patient. The hotel is extremely loud! There was loud music playing in the hallways. The train passed by what seemed like every 15 minutes, and it was unbelievably loud. None of us slept very well. Overall, their friendly staff is definitely their best asset. But I would not stay there again.

When we first checked in, the woman was so sweet and kind! There is no elevator, and there is stairs everywhere. We were on the main floor and to get to our room there were a few stairs down, so we couldn't use the rolly cart to haul things to our rooms, and we had a lot of stuff. The entire establishment could use a major update. The smell of stale, old cigarette smoke still lingers. The shower in our room was very difficult to get to a good temperature, and to shut off. My kids struggled with it. In the pool area, there was tiles falling off and the hot tub was only barely warm. The listing states breakfast is included but they give you vouchers to go to the restaurant and it covers up to $16. On the adult menu, nothing was under $16, so either be prepared to not have a beverage or bring money. The food we had was very good! The waitress was also wonderful and patient. The hotel is extremely loud! There was loud music playing in the hallways. The train passed by what seemed like every 15 minutes, and it was unbelievably loud. None of us slept very well. Overall, their friendly staff is definitely their best asset. But I would not stay there again.

4

Darren

3 de set. de 2025

·

Hospedou-se por 4 noites

The gym is limited and the equipment is little maintained and very squeaky and sticky. The pool is ice cold as is the hot tub. The shower head fell apart during a shower. Very little if any lighting in the parking lot at any hour. The staff were decent enough especially the house keeping on Friday and Saturday. The included breakfast is limited and I did have to ask for almost everything to be refilled on the Saturday. The room is comfortable enough but overall the place is in dire need of some maintenance.

The gym is limited and the equipment is little maintained and very squeaky and sticky. The pool is ice cold as is the hot tub. The shower head fell apart during a shower. Very little if any lighting in the parking lot at any hour. The staff were decent enough especially the house keeping on Friday and Saturday. The included breakfast is limited and I did have to ask for almost everything to be refilled on the Saturday. The room is comfortable enough but overall the place is in dire need of some maintenance.

4

Miranda

27 de out. de 2024

·

Hospedou-se por 2 noites

Hottub was not filled. No towels in the pool area. Vending machines out of order. Overall felt very outdated and in a state of disrepair. Bed and bathroom were clean, but limited toiletries

Hottub was not filled. No towels in the pool area. Vending machines out of order. Overall felt very outdated and in a state of disrepair. Bed and bathroom were clean, but limited toiletries

6

Richard

4 de nov. de 2025

·

Hospedou-se por 1 noite

Typical hotel. Generally ok. Pool was closed, but hot tub was open.

Typical hotel. Generally ok. Pool was closed, but hot tub was open.

8

Bernard

5 de abr. de 2025

·

Hospedou-se por 2 noites

Clean and functional, good staff. Hot tub wasn’t working

Clean and functional, good staff. Hot tub wasn’t working

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

As opiniões são mistas: muitos hóspedes acharam os quartos limpos, enquanto outros relataram carpetes manchados, odores persistentes de fumaça, superfícies empoeiradas e sujeira no banheiro. A arrumação entre os dias às vezes era perdida ou incompleta.

Avaliações dos hóspedes relacionadas

2

Inna

6 de ago. de 2025

·

Hospedou-se por 1 noite

The room was very disappointing. The carpet was extremely dirty and had a strong, unpleasant smell. The light switch didn’t work, and the walls were cracked and unpainted. Overall, it felt neglected and poorly maintained. At check-out, the receptionist couldn’t provide a receipt for the payment because she didn’t know how to do it. Very unprofessional experience. I wouldn’t stay here again.

The room was very disappointing. The carpet was extremely dirty and had a strong, unpleasant smell. The light switch didn’t work, and the walls were cracked and unpainted. Overall, it felt neglected and poorly maintained. At check-out, the receptionist couldn’t provide a receipt for the payment because she didn’t know how to do it. Very unprofessional experience. I wouldn’t stay here again.

8

Mike

11 de nov. de 2025

·

Hospedou-se por 1 noite

Clean room, friendly staff, good breakfast

Clean room, friendly staff, good breakfast

2

Taranjot

28 de set. de 2025

·

Hospedou-se por 1 noite

The rooms were registered clean when actually they were filthy, we came across one room where the sink wouldn’t work! The other two looked like someone was currently staying there: there were messy sheets and clearly seen beds were not made, used items in the fridge. That goes to show how unprofessional and incompetent the cleaning staff is.

The rooms were registered clean when actually they were filthy, we came across one room where the sink wouldn’t work! The other two looked like someone was currently staying there: there were messy sheets and clearly seen beds were not made, used items in the fridge. That goes to show how unprofessional and incompetent the cleaning staff is.

10

Jennifer

7 de nov. de 2025

·

Hospedou-se por 2 noites

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

8

Vic

20 de dez. de 2025

·

Hospedou-se por 1 noite

Nice clean roomy.

Nice clean roomy.

4

Paul

30 de set. de 2025

·

Hospedou-se por 3 noites

Not the cleanest place in town. Had problem wit toilet when we moved into room and reported it. They said it would be fixed the next day. We stayed three days and it was not fixed. Would not stay there again.

Not the cleanest place in town. Had problem wit toilet when we moved into room and reported it. They said it would be fixed the next day. We stayed three days and it was not fixed. Would not stay there again.

4

Peter

28 de out. de 2025

·

Hospedou-se por 2 noites

Hotel is filthy: outside and inside Out of order signs on bathrooms, ice maker….and they’re laminated so they’ve been in use for a while Beds were comfy but with hotel on the hwy, it’s constant noise Water pressure is weak and bathroom faucets need an BIG upgrade

Hotel is filthy: outside and inside Out of order signs on bathrooms, ice maker….and they’re laminated so they’ve been in use for a while Beds were comfy but with hotel on the hwy, it’s constant noise Water pressure is weak and bathroom faucets need an BIG upgrade

2

Judith

30 de ago. de 2023

·

Hospedou-se por 1 noite

This was the dirtiest hotel I had ever stayed at. The floor was disgustingly dirty I dropped a few drops of water by accident and then grabbed a Kline to wiped’ it. And noticed the Kline was literally black. I then grabbed 2 large pieces of paper towel poured some drops of water and drag the paper towel around the room the paper was dark brown . Dirt from days or maybe wwwks no doubt. The bathtub has a black ring around it. The chairls upholstery was disgustingly stained with who kniws what . The lamp shades stained with food and dirt. The surfaces such as microwave / fridge were so dusty The bath Called front desk to ask for towels but has to call 3 times to get them. Terrible experience

This was the dirtiest hotel I had ever stayed at. The floor was disgustingly dirty I dropped a few drops of water by accident and then grabbed a Kline to wiped’ it. And noticed the Kline was literally black. I then grabbed 2 large pieces of paper towel poured some drops of water and drag the paper towel around the room the paper was dark brown . Dirt from days or maybe wwwks no doubt. The bathtub has a black ring around it. The chairls upholstery was disgustingly stained with who kniws what . The lamp shades stained with food and dirt. The surfaces such as microwave / fridge were so dusty The bath Called front desk to ask for towels but has to call 3 times to get them. Terrible experience

4

richard

5 de jan. de 2025

·

Hospedou-se por 2 noites

Carpets were filthy.Smoke smell in room had to keep window open and bathroom fan on .Battery was ok.Bed was good.Room needs to be totally renovated to eliminate the smoke smell.Carpets & underlay must be removed

Carpets were filthy.Smoke smell in room had to keep window open and bathroom fan on .Battery was ok.Bed was good.Room needs to be totally renovated to eliminate the smoke smell.Carpets & underlay must be removed

2

Ken

10 de set. de 2025

·

Hospedou-se por 1 noite

The lobby was very dingy & not welcoming. The first room was very dark & seemed like they did not want people to see how filthy dirty it was The bed looked wrinkled like someone had laid on it before we arrived. The lamp shade was stained & the carpet was disgustingly dirty!!! The 2nd room we looked at smelled of smoke The hallway stunk of cannabis smell. We got a refund & left quickly. Horrible disgusting place should not be listed on Hotels.com!!!!!!!!!

The lobby was very dingy & not welcoming. The first room was very dark & seemed like they did not want people to see how filthy dirty it was The bed looked wrinkled like someone had laid on it before we arrived. The lamp shade was stained & the carpet was disgustingly dirty!!! The 2nd room we looked at smelled of smoke The hallway stunk of cannabis smell. We got a refund & left quickly. Horrible disgusting place should not be listed on Hotels.com!!!!!!!!!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são desatualizados e variam em conforto; os hóspedes notam camas confortáveis e layouts espaçosos, juntamente com móveis desgastados, aparelhos de ar condicionado ou ventiladores de banheiro barulhentos, água quente fraca ou inconsistente e ruído do tráfego e dos trens.

Avaliações dos hóspedes relacionadas

10

Stuart

6 de ago. de 2025

·

Hospedou-se por 5 noites

We always enjoy staying at this hotel. The room is spacious and has the necessary amenities. The pool and hot tub are wonderful to relax in at the end of the day. Staff is friendly and helpful. The breakfast is lagging in a bit of variety and is sufficient to fill up for the day.

We always enjoy staying at this hotel. The room is spacious and has the necessary amenities. The pool and hot tub are wonderful to relax in at the end of the day. Staff is friendly and helpful. The breakfast is lagging in a bit of variety and is sufficient to fill up for the day.

2

Lisa

7 de dez. de 2023

·

Hospedou-se por 1 noite

Check-in was smooth. Property is in huge need of an update. Walls are paper thin, mattresses sag and flimsy pillows. A step above sleeping on chair in son’s room at the hospital, but not by much!!

Check-in was smooth. Property is in huge need of an update. Walls are paper thin, mattresses sag and flimsy pillows. A step above sleeping on chair in son’s room at the hospital, but not by much!!

6

Cynthia

7 de set. de 2025

·

Hospedou-se por 1 noite

Hotel is dated. Felt old and tired. Beds were uncomfortable.

Hotel is dated. Felt old and tired. Beds were uncomfortable.

4

Cindy

17 de ago. de 2025

·

Hospedou-se por 1 noite

Very noisy room. Sink tap not working likely plugged. AC unit was very noisy - sounds like it needs service

Very noisy room. Sink tap not working likely plugged. AC unit was very noisy - sounds like it needs service

4

Dean

14 de set. de 2025

·

Hospedou-se por 6 noites

The a/c in the room sounded like a jet engine and was not able to keep the room at a constant temperature. The exhaust fan in the bathroom sounded like it was going to fly through the ceiling. Never again....

The a/c in the room sounded like a jet engine and was not able to keep the room at a constant temperature. The exhaust fan in the bathroom sounded like it was going to fly through the ceiling. Never again....

8

Bob

15 de ago. de 2025

·

Hospedou-se por 1 noite

Conveniently located on the main highway through town. Little dated but overall a good value for your money

Conveniently located on the main highway through town. Little dated but overall a good value for your money

6

Louise

1 de set. de 2025

·

Hospedou-se por 1 noite

Positive:The location was convenient. Negative: The carpet was old and dirty, beds need to be replaced, we were 3 guests and there were only 2 sets of towels, one small tube of shampoo, no conditioner for 3 people. We tried to use the blow dryer it started smoking. (We thought it was going to start a fire, so we used our own). Water pressure in the shower was very poor. TV viewing was very limited….. I won’t recommend this hotel to family or friends and we won’t stay there again

Positive:The location was convenient. Negative: The carpet was old and dirty, beds need to be replaced, we were 3 guests and there were only 2 sets of towels, one small tube of shampoo, no conditioner for 3 people. We tried to use the blow dryer it started smoking. (We thought it was going to start a fire, so we used our own). Water pressure in the shower was very poor. TV viewing was very limited….. I won’t recommend this hotel to family or friends and we won’t stay there again

10

Teresa

16 de out. de 2025

·

Hospedou-se por 1 noite

Room was clean. Stairs were not clean. Very quiet on non-street side of building (no idea about street side). Heat was quite responsive.

Room was clean. Stairs were not clean. Very quiet on non-street side of building (no idea about street side). Heat was quite responsive.

6

Dennis

9 de ago. de 2025

·

Hospedou-se por 1 noite

This hotel is very old with no update to the facilities. Electrical outlets are worn out and won’t hold a plug. The wall air conditioner was so noisy that we had to unplug it. The baseboard heater was very dirty. The toilet stick on and dripped constantly. The fan in the bathroom was very noisy and did not remove the steam.

This hotel is very old with no update to the facilities. Electrical outlets are worn out and won’t hold a plug. The wall air conditioner was so noisy that we had to unplug it. The baseboard heater was very dirty. The toilet stick on and dripped constantly. The fan in the bathroom was very noisy and did not remove the steam.

6

Eileen

8 de abr. de 2024

·

Hospedou-se por 1 noite

Wish I had read the reviews about the train. It was so close and so loud, there was no sleeping through that in the middle of the night.

Wish I had read the reviews about the train. It was so close and so loud, there was no sleeping through that in the middle of the night.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é frequentemente descrita como amigável, atenciosa e prestativa, mas alguns hóspedes tiveram interações rudes na recepção, respostas lentas, frustrações com cobranças ou depósito, e pedidos de arrumação ignorados.

Avaliações dos hóspedes relacionadas

4

Sydney

25 de ago. de 2025

·

Hospedou-se por 4 noites

Check in was fast and accommodating. Requested at the front desk to have our room cleaned while we were out for the day on Thursday and came back to the garbages empty and the dirty towels removed but that’s it. Beds were left unmade and the towels weren’t replenished. Requested our room to be cleaned when we were out for the day on Friday and let the front desk know what had happened the day before. Both ladies jotted my room number on slips of paper and said it would be done. Came back in the evening to absolutely nothing cleaned in our room. Both times the cleaning staff had gone home for the day so nothing could be done. At checkout they were going to charge me an extra $50 that had shown up on their invoice but I showed them my hotels.com receipt which they honoured. The stay could’ve been better but it also could’ve been way worse.

Check in was fast and accommodating. Requested at the front desk to have our room cleaned while we were out for the day on Thursday and came back to the garbages empty and the dirty towels removed but that’s it. Beds were left unmade and the towels weren’t replenished. Requested our room to be cleaned when we were out for the day on Friday and let the front desk know what had happened the day before. Both ladies jotted my room number on slips of paper and said it would be done. Came back in the evening to absolutely nothing cleaned in our room. Both times the cleaning staff had gone home for the day so nothing could be done. At checkout they were going to charge me an extra $50 that had shown up on their invoice but I showed them my hotels.com receipt which they honoured. The stay could’ve been better but it also could’ve been way worse.

2

Luke

30 de ago. de 2024

·

Hospedou-se por 1 noite

Unhelpful staff, dirty rooms and bathrooms. My girlfriend has many allergies and the room looked like it had not been dusted in a month.

Unhelpful staff, dirty rooms and bathrooms. My girlfriend has many allergies and the room looked like it had not been dusted in a month.

6

Jessica

25 de ago. de 2024

·

Hospedou-se por 1 noite

Rude old lady at the front desk set the tone for our trip. When we arrived she was very sassy about our reservation, doubting first that we had one - not sure if it was because we were a young couple or if she had a bad day, but regardless, that's bad business. Got to our room, did our usual check for bed bugs and such. Our sheets were stained yellow (ew!) so we went back to the desk to inform them and ask for new sheets - she was rude about that too. Not wanting to spoil our trip further, we went to relax at the pool/hot tub/sauna. There are NO saunas on site. The pool room was locked and we had to visit our lovely front desk lady for a key. The pool itself was fine, hot tub was small and had tiles that were broken off from the side sitting at the bottom (I picked one up and removed it as it was sharp). We met a couple who also had complaints about the front desk, and the fact that the entire place is NOT ACCESSIBLE. No elevators. Stairs everywhere - people with disabilities, avoid like the plague. Even the handrails getting into the pool were useless, according to the gentleman. On the more positive side, the beds were comfy, the housekeeping staff were incredible and quick to apologise and help with our sheets request, and the rooms themselves were ok. Free breakfast was good and included helpful staff. Sadly, the lack of professionalism from the front desk lady (who signed our meal tickets ERAM) will not encourage us to ever come back.

Rude old lady at the front desk set the tone for our trip. When we arrived she was very sassy about our reservation, doubting first that we had one - not sure if it was because we were a young couple or if she had a bad day, but regardless, that's bad business. Got to our room, did our usual check for bed bugs and such. Our sheets were stained yellow (ew!) so we went back to the desk to inform them and ask for new sheets - she was rude about that too. Not wanting to spoil our trip further, we went to relax at the pool/hot tub/sauna. There are NO saunas on site. The pool room was locked and we had to visit our lovely front desk lady for a key. The pool itself was fine, hot tub was small and had tiles that were broken off from the side sitting at the bottom (I picked one up and removed it as it was sharp). We met a couple who also had complaints about the front desk, and the fact that the entire place is NOT ACCESSIBLE. No elevators. Stairs everywhere - people with disabilities, avoid like the plague. Even the handrails getting into the pool were useless, according to the gentleman. On the more positive side, the beds were comfy, the housekeeping staff were incredible and quick to apologise and help with our sheets request, and the rooms themselves were ok. Free breakfast was good and included helpful staff. Sadly, the lack of professionalism from the front desk lady (who signed our meal tickets ERAM) will not encourage us to ever come back.

10

Larnito

16 de jul. de 2025

·

Hospedou-se por 1 noite

What an excellent service! When I checked in, I let the front desk staff know I just had a gout attack and couldn’t manage the stairs. I asked if it would be possible to have a room on the main floor. Without hesitation, she shuffled a few things around and made it happen. I’m truly grateful for her kindness and help. I’m sorry I didn’t catch her name, but I’d love to give her a big shoutout—she truly went above and beyond!

What an excellent service! When I checked in, I let the front desk staff know I just had a gout attack and couldn’t manage the stairs. I asked if it would be possible to have a room on the main floor. Without hesitation, she shuffled a few things around and made it happen. I’m truly grateful for her kindness and help. I’m sorry I didn’t catch her name, but I’d love to give her a big shoutout—she truly went above and beyond!

10

Janice

29 de ago. de 2025

·

Hospedou-se por 1 noite

The receptionist was wonderful. The Expedia App indicated that our chosen room was pet friendly but did not give me an option to add our pet to the reservation. When we arrived our room was not one of their pet friendly rooms. The receptionist quickly and pleasantly addressed the problem and our pet stayed with us instead of in our car. We arrived at 10pm. At 7am she was back on duty, pleasantly checking us out despite her fatigue.

The receptionist was wonderful. The Expedia App indicated that our chosen room was pet friendly but did not give me an option to add our pet to the reservation. When we arrived our room was not one of their pet friendly rooms. The receptionist quickly and pleasantly addressed the problem and our pet stayed with us instead of in our car. We arrived at 10pm. At 7am she was back on duty, pleasantly checking us out despite her fatigue.

6

Lee

30 de ago. de 2023

·

Hospedou-se por 1 noite

Hi when we travel to Oregon we usually make a point of staying at your hotel. We have never had issues till just this last stay. Last Thursday night we stayed there and were greeted by your front desk clerk who came across rude to me. What started all this is that he charged me $250.00 deposit to stay there. This has never happened before all the times we stayed there. The way he talked to me I find unbelievable. If this is the way we are going to be confronted and treated we can stay somewhere else.

Hi when we travel to Oregon we usually make a point of staying at your hotel. We have never had issues till just this last stay. Last Thursday night we stayed there and were greeted by your front desk clerk who came across rude to me. What started all this is that he charged me $250.00 deposit to stay there. This has never happened before all the times we stayed there. The way he talked to me I find unbelievable. If this is the way we are going to be confronted and treated we can stay somewhere else.

10

Jennifer

7 de nov. de 2025

·

Hospedou-se por 2 noites

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

We were in town for a conference that was held at the Heritage Inn. The staff was fantastic, the breakfast was very good and the rooms were large and clean.

2

Vladimir

11 de out. de 2025

·

Hospedou-se por 1 noite

I booked this hotel for my 87 year old dad as he had a hospital appointment for an MRI in Cranbrook and he did not want to drive home in the dark. He had the MRI 3 hours earlier than it was scheduled so he went back to the hotel and said that he did not need the room because he could still drive home in the daylight. There were 3 people lined up behind him looking for a room but the hotel still charged him the full price. This was always out go to hotel in Cranbrook but not any more. Both I and my dad were quit upset and will never go back there and will make sure to let all out friends that frequently stay there to stay away. Not good for a business.

I booked this hotel for my 87 year old dad as he had a hospital appointment for an MRI in Cranbrook and he did not want to drive home in the dark. He had the MRI 3 hours earlier than it was scheduled so he went back to the hotel and said that he did not need the room because he could still drive home in the daylight. There were 3 people lined up behind him looking for a room but the hotel still charged him the full price. This was always out go to hotel in Cranbrook but not any more. Both I and my dad were quit upset and will never go back there and will make sure to let all out friends that frequently stay there to stay away. Not good for a business.

8

Barry

17 de set. de 2025

·

Hospedou-se por 1 noite

The staff alerts died their best to make my stay comfortable

The staff alerts died their best to make my stay comfortable

10

Ray

10 de set. de 2025

·

Hospedou-se por 1 noite

The woman who checked us in was absolutely excellent. Friendly, cheerful and very helpful.

The woman who checked us in was absolutely excellent. Friendly, cheerful and very helpful.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Conveniente na rodovia principal, com fácil acesso a restaurantes e lojas. Várias avaliações mencionam ruído da estrada e dos trens e preocupações ocasionais com a segurança na área de estacionamento.

Avaliações dos hóspedes relacionadas

8

Barbara

25 de set. de 2025

·

Hospedou-se por 1 noite

Convenient location for shopping and dining. Room is dated but clean.

Convenient location for shopping and dining. Room is dated but clean.

8

allen

27 de jun. de 2024

·

Hospedou-se por 1 noite

Good location, only negative road noise if on that side

Good location, only negative road noise if on that side

4

Bryanna

23 de ago. de 2024

·

Hospedou-se por 1 noite

The pictures look way better than the actual reality of the hotel. The area felt sketchy. The rooms were very run down. The sheets were clean - but the matresses were disgusting. Would not stay again!

The pictures look way better than the actual reality of the hotel. The area felt sketchy. The rooms were very run down. The sheets were clean - but the matresses were disgusting. Would not stay again!

6

Sergey

26 de jul. de 2024

·

Hospedou-se por 1 noite

It was a reasonable place to stay for a night but it was extremely noisy. Trains were waking us up the whole night

It was a reasonable place to stay for a night but it was extremely noisy. Trains were waking us up the whole night

10

Courtney

9 de ago. de 2023

·

Hospedou-se por 1 noite

Excellent service. Our room was upgraded to a suite at no extra charge as there were no king beds left. Very clean. A bit outdated and regular wear and tear. Location was right off the highway, convenient but noisy. No "curb appeal" due to location , as to no fault of the hotel itself. Overall, a very nice stay

Excellent service. Our room was upgraded to a suite at no extra charge as there were no king beds left. Very clean. A bit outdated and regular wear and tear. Location was right off the highway, convenient but noisy. No "curb appeal" due to location , as to no fault of the hotel itself. Overall, a very nice stay

6

Jelle

3 de set. de 2025

·

Hospedou-se por 2 noites

We had a nice stay, the room was clean, air conditioned and the staff was nice. The hotel is a bit outdated but functional. The pool and hot tub were not very inviting. The hotel is conveniently located, but the Cranbrook strip experiences a lot of vacant and derelict buildings.

We had a nice stay, the room was clean, air conditioned and the staff was nice. The hotel is a bit outdated but functional. The pool and hot tub were not very inviting. The hotel is conveniently located, but the Cranbrook strip experiences a lot of vacant and derelict buildings.

10

Wayne

20 de set. de 2024

·

Hospedou-se por 1 noite

Reasonable price. Downside was our room faced the train tracks and the trains were noisy.

Reasonable price. Downside was our room faced the train tracks and the trains were noisy.

8

Lorne

19 de jul. de 2025

·

Hospedou-se por 2 noites

I found the property to be very conveniently located in Cranbrook. Staff was friendly and helpful.

I found the property to be very conveniently located in Cranbrook. Staff was friendly and helpful.

6

Kenneth

3 de ago. de 2023

·

Hospedou-se por 1 noite

Good for the price, no elevator. A bit shady around the area, and the hotel is showing it's age. Deer do come up around the back from the train line, so do homeless people.

Good for the price, no elevator. A bit shady around the area, and the hotel is showing it's age. Deer do come up around the back from the train line, so do homeless people.

8

Corinna

29 de ago. de 2025

·

Hospedou-se por 2 noites

Older hotel in good location for stopover. Clean and good price. Nice to have a breakfast included.

Older hotel in good location for stopover. Clean and good price. Nice to have a breakfast included.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã incluso é frequentemente elogiado por ser quente e farto, mas a qualidade e a disponibilidade variam, com relatos de seleção limitada, itens acabando, serviço lento ou alternativas embaladas; o restaurante ou lounge no local às vezes está fechado.

Avaliações dos hóspedes relacionadas

4

Leah

6 de ago. de 2025

·

Hospedou-se por 3 noites

Very outdated i think they do try to keep it clean. The breakfast was disappointing they ran out of food, and there was little choice. Not enough staff.

Very outdated i think they do try to keep it clean. The breakfast was disappointing they ran out of food, and there was little choice. Not enough staff.

8

Jacob

18 de set. de 2023

·

Hospedou-se por 2 noites

Friendly staff, good amenities (hot tub), great continental breakfast!

Friendly staff, good amenities (hot tub), great continental breakfast!

4

Barbara

29 de jul. de 2025

·

Hospedou-se por 3 noites

Very tired hotel...desperately needs updating. Huge chips in sink, torn carpets in halls, dingy decor. Breakfast was included, but all three days, ran out of everything...including cutlery and plates! People were trying to eat off saucers. There was one girl trying to do EVERYTHING in the dining room and she just couldn't keep up. We felt very sorry for that girl, different one each day. They should just forget about offering breakfasts. We've stayed many times in the past, but never again.

Very tired hotel...desperately needs updating. Huge chips in sink, torn carpets in halls, dingy decor. Breakfast was included, but all three days, ran out of everything...including cutlery and plates! People were trying to eat off saucers. There was one girl trying to do EVERYTHING in the dining room and she just couldn't keep up. We felt very sorry for that girl, different one each day. They should just forget about offering breakfasts. We've stayed many times in the past, but never again.

8

Mike

11 de nov. de 2025

·

Hospedou-se por 1 noite

Clean room, friendly staff, good breakfast

Clean room, friendly staff, good breakfast

10

Susan

8 de set. de 2023

·

Hospedou-se por 1 noite

I book there because it had a restaurant that served breakfast lunch and dinner. Unfortunately, the restaurant was NOT open for dinner, due to staffing issues. Fortunately, there was a Denny's restaurant within walking distance.

I book there because it had a restaurant that served breakfast lunch and dinner. Unfortunately, the restaurant was NOT open for dinner, due to staffing issues. Fortunately, there was a Denny's restaurant within walking distance.

10

Nica

25 de out. de 2025

·

Hospedou-se por 1 noite

Breakfast was great. The staff were wonderful and very accommodating.

Breakfast was great. The staff were wonderful and very accommodating.

6

Kevin

17 de fev. de 2025

·

Hospedou-se por 1 noite

The restaurant dinner was awful. Awesome waitress tho and drinks .

The restaurant dinner was awful. Awesome waitress tho and drinks .

6

Norma

26 de jun. de 2024

·

Hospedou-se por 1 noite

This is a good property for a quick overnight stay. Clean, relatively well maintained, very good breakfast. A $16 credit is given per person for using the restaurant breakfast menu. Overall, good value.

This is a good property for a quick overnight stay. Clean, relatively well maintained, very good breakfast. A $16 credit is given per person for using the restaurant breakfast menu. Overall, good value.

10

Robert

23 de out. de 2025

·

Hospedou-se por 3 noites

We had a large room with 2 beds and two bathroom sinks. On weekdays we could choose breakfast from a menu and have it served. Weekends had hot continental breakfast.

We had a large room with 2 beds and two bathroom sinks. On weekdays we could choose breakfast from a menu and have it served. Weekends had hot continental breakfast.

4

Morgan

6 de jul. de 2025

·

Hospedou-se por 1 noite

Nice lobby, hotel is definitely dated and in a need of an update. Room was clean, bed was comfortable, AC unit didn’t get very cold and was loud. Restaurant was good service. Chicken wings were cold, burger was ok, fries and gravy was subpar. I would not recommend eating at this hotel restaurant.

Nice lobby, hotel is definitely dated and in a need of an update. Room was clean, bed was comfortable, AC unit didn’t get very cold and was loud. Restaurant was good service. Chicken wings were cold, burger was ok, fries and gravy was subpar. I would not recommend eating at this hotel restaurant.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

4

Penelope

há 2 semanas

·

Hospedou-se por 2 noites

An unfriendly, unhelpful man at reception greeted us. It took over 20 minutes to get to our room. The hotel is old, no elevator, so if you have any problem with stairs, this is not for you. It

An unfriendly, unhelpful man at reception greeted us. It took over 20 minutes to get to our room. The hotel is old, no elevator, so if you have any problem with stairs, this is not for you. It

8

Christian

há 3 semanas

·

Hospedou-se por 1 noite

Price was right, had everything needed for a good nights rest

Price was right, had everything needed for a good nights rest

10

Lois

há 3 semanas

·

Hospedou-se por 1 noite

Quick check in, clean rooms, comfortable beds, good breakfast, excellent coffee!

Quick check in, clean rooms, comfortable beds, good breakfast, excellent coffee!

8

Trevor

há 4 semanas

·

Hospedou-se por 1 noite

The staff was very helpful. Had the breakfast there and the cook made my sausage cooked the way I liked them

The staff was very helpful. Had the breakfast there and the cook made my sausage cooked the way I liked them

8

Karen

há 4 semanas

·

Hospedou-se por 1 noite

Older hotel, bathroom needs upgrading

Older hotel, bathroom needs upgrading

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 16:00 a 23:59

Antes de 11:00

Depósito de segurança

CAD 250 per accommodation on arrival.

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

novembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1	2	3	4	5 $79	6 $98	7 $84
8 $79	9 $79	10 $79	11 $37	12 $79	13 $88	14 $88
15 $79	16 $79	17 $79	18 $79	19 $79	20 $98	21 $98
22 $79	23 $79	24 $79	25 $79	26 $79	27 $96	28 $88
29 $79	30 $79

dezembro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

A equipe da recepção vai receber os hóspedes no momento da chegada. Em caso de dúvidas, entre em contato com a propriedade usando os dados que estão na confirmação da reserva. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 19 anos de idade.

Você será obrigado a pagar o seguinte depósito totalmente reembolsável.

Deposit: CAD 250 per stay

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
Esta propriedade reserva-se o direito de pré-autorizar o cartão de crédito do hóspede antes da chegada.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e detector de fumaça
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

Este estabelecimento emitirá uma autorização no cartão de crédito equivalente a CAD 250 do valor total para as estadias pagas no local, em vez de no momento da reserva.

Acesso à piscina permitido entre 7h e 22h.
Até 2 crianças de até 16 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
Somente hóspedes registrados podem ter acesso aos quartos.
Algumas instalações podem ter acesso restrito. Os hóspedes podem entrar em contato com a propriedade para obter detalhes usando as informações de contato na confirmação da reserva.
A propriedade permite animais de estimação somente em determinados quartos e possui outras restrições (sobretaxas detalhadas na seção de Taxas). Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva.

Taxa de café da manhã com buffet: entre CAD 10 e CAD 25 para adultos, e entre CAD 10 e CAD 10 para crianças
Taxa para animais de estimação: CAD 20 por animal, por diária
Animais de serviço são isentos de taxas

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.