Best Western Plus Leamington Hotel & Conference Centre

We booked this for a brief stay to visit Point Pelee, with our toddler. The pool was a main reason we chose the hotel, only to find it closed for maintenance for several days when we arrived. It was disappointing to say the least. The staff were not very apologetic. It would have been nice to receive a email about the pool being closed. The room was fine, bed was comfortable. Basic furniture on the balcony would have been nice to be able to sit out.

2 nights over March Break. Hotel was at capacity, and the staff tried their best. HVAC wasn't working on the interior rooms but we were provided a fan promptly. Great place to stay if you have young kids. 10:00 p.m. quiet hour was strongly enforced.

Kids had a great time. Staff were great!

The facilities were nice, but we had an atrium room and there were kids running around the atrium and hallways well past midnight, being very loud which is a problem if you plan on getting any sleep. The locks to the room from the atrium felt pretty cheap

Staff were pleasant and yhe amenties were great. We had breakfast at the restaurant on site and it was really yummy and accommodating for our families gluten free needs. While our room had a bit of a musty smell, it was clean and comfortable. We were on the ground floor off the atrium and it was quite loud until midnight or later. If you need a quieter space just take that into consideration. The pool was fun but there are height restrictions for the slides meaning you cant be too tall or too short. Older kids wouldn't be able to ride the slides and would only be able to swim. Lots of activities in the atrium though like ping pong, basketball, pool tables, ar ade type games. Great for families needing a staycation or a central spot for a visit. Only a 5-10 minute drive into Leamington to restaurants. 3 minute drive to the marina.