Clarion Pointe

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Interesting spot. At first you might be turned off by the condition of the property, but... Lounge/restaurant pretty good, especially to watch the game. Heat in room didnt work so they gave me a portable heater. Very nice staff. Rooms definitely need some work, but were clean.

The items sat to long in warmers that weren't keeping to food warm.

Breakfast was very good, pool was excellent (staff just needs to sort out the hot tub chemicals as it was green). I can see they are starting to update rooms but they should start with the most important things like the headboard and ensuring bathroom is properly renovated. Shower appeared brand new but the floor on shower was not properly stabilized and the faucet leaked. The room appeared well cleaned but the carpet is so old it was disgusting. It is also clear there is no deep cleaning. (Just look behind furniture). Also the bed skirt or window curtains clearly do NOTget washed. They were both filthy, full of stains and dirt. The sheets are polyester which is awful but the bed overall otherwise was very comfortable. Good pillows. Only had one lumpy one. The outside door allowed a TON of air and light through. I could feel it. Surprised mice done get in. They should invest in better black out curtains as well at-least in the 500 block because the outside lights don’t turn off. Staff were excellent. The only other thing that was disappointing was the last minute booking price gauging. Which should be criminal (although most hotels do this). Overall I won’t book here again unless there are significant changes to the rooms and not cheap renos but overall it was ok.

Clean, comfortable stay with very friendly staff. Beds were especially comfy. Would stay again.