Name: Mountain Retreat
Address: 38922 Progress Way, Squamish, Colombie-Britannique, CA
Price range: 173 $US–223 $US per night
Rating: 7.87

Ce qu'en disent des voyageurs

À l'hôtel Mountain Retreat, les clients apprécient la piscine familiale avec toboggan et le bon rapport qualité-prix, tout en notant des espaces vieillissants, un service inégal et des problèmes d'entretien récurrents, notamment une climatisation bruyante ou défectueuse, des lacunes occasionnelles au niveau du service de ménage et des problèmes intermittents avec la piscine ou le jacuzzi.

Beaucoup trouvent les chambres propres et confortables, parfois spacieuses, bien que les équipements soient datés et que les prises de courant ou les ports USB soient limités. L'emplacement est pratique pour les automobilistes et les attractions en plein air, mais il se trouve dans une zone industrielle avec principalement des restaurants de restauration rapide à proximité ; le restaurant sur place est apprécié, bien que certains le trouvent cher. Dans l'ensemble, une base simple pour explorer si vous privilégiez le rapport qualité-prix et les équipements familiaux plutôt que le luxe.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine intérieure avec toboggan est un attrait majeur pour les familles, mais des problèmes récurrents incluent des fermetures occasionnelles, une eau trouble ou sentant la moisi, et un jacuzzi parfois hors service. Les clients notent également un parking abondant et un restaurant sur place.

Avis de voyageur à ce sujet

8

Charlene

10 juil. 2023

·

A séjourné 1 nuit

Waterslides are good. Pool area closes at 10pm. Has hot tub.

10

Richard

27 juin 2023

·

A séjourné 2 nuits

Good location close to town and coffee shops. Pool and hot tub were nice after spending the day hiking 🙂

4

Robert

24 juil. 2023

·

A séjourné 5 nuits

Never cleaned my room once or replaced towels during my 5 night stay. Had to put my garbage and towels in the hallway to get them addressed and had to catch housekeepers in the hallway to ask for towels. Additionally, the pool was disgustingly dirty. The blue tile at water level was so grimy it was nearly white and people had 'carved' their initials into the grime . Also the pool ladder broke and cut my leg as I was exiting the pool, there was no attempt at repair and the other pool ladder was also broken with only one rung remaining.

10

Marlene

13 juil. 2023

·

A séjourné 1 nuit

The attached restaurant was great - awesome food and service. Pool and slide were also clean and enjoyable. Although an older hotel, the room was updated, clean, quiet and great mattress and pillows. Would not hesitate to stay again. Close to tourist sites and amenities.

8

Karlie

7 juil. 2023

·

A séjourné 1 nuit

The pool was out of commission, otherwise very clean and comfortable.

6

WILLIAM

31 août 2023

·

A séjourné 1 nuit

The building needs some update. The room was clean but the hair dryer was not working and the bathtub drain was clogged. The hallway was clean and no funny smell. The staff were friendly. The slide in the swimming pool was awesome. The hot tub was big enough for 6 people. There was a restaurant next to the hotel. Plenty of parking including covered parking.

8

Melanie

31 juil. 2023

·

A séjourné 2 nuits

The staff were nice, the area was quiet and close enough to the shops. Our toilet paper roll had one single sheet of toilet paper left on it and instead of swapping it out the folded the single piece to make it look nice... the pool was musty and mildewy smelling and the hot tub had a greenish tinge to the water. The waterslide was super fun but because the water looked so dirty we got out pretty quickly to shower off.

8

David

7 juil. 2023

·

A séjourné 1 nuit

Room wasn't available when I arrived. Staff were nice about it, but it was almost 5PM before I got in. Room was large, dated, comfortable. Bed was ok, not great. Onsite Liquor Store was handy. Pool and water slide were very fun. Hot tub was more murky than I'd have preferred.

8

Karin

7 mai 2023

·

A séjourné 2 nuits

Good setup for larger family and a dog and mtn bikes. Sofa-beds best for smaller children but the family suite a great size for more space. Central location. Pool and water slide as added extra.

8

Matt

6 août 2023

·

A séjourné 1 nuit

We were told we could not use any hotel amenities after checkout which was a bit inconvenient for this trip. That should be permitted as long as access to the room isn’t needed, but other than that it was great for a one night stay. The waterslide is crazy fun!!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires sur la propreté sont mitigés : beaucoup signalent des chambres propres ou très propres, tandis que d'autres ont rencontré des chambres non préparées, des tapis tachés, des odeurs de fumée persistantes, ou un service de ménage et d'entretien défaillants, comme des drains bouchés. La propreté de la piscine est également une préoccupation récurrente.

Avis de voyageur à ce sujet

10

Marshall

29 août 2023

·

A séjourné 5 nuits

Although an older building, the room was in great condition and very clean. I would definitely stay here again.

4

MILTON

30 mars 2023

·

A séjourné 4 nuits

Not a retreat, wonderful shade of brown everywhere. LCD tvs, not smart, no HDMI port and 30 inch. Cable channels terrible mostly sports not friendly for children. The staff doesn't unlock the twin lobby doors and watch while guests colide at the doors. Its clearly a family run hotel at the most basic service levels. Rooms appear clean but look closely and gummy bears along the baseboards and hair on the bathroom floor. Also, it would be nice if they swept up the outside entry way, pick up the trash and unlock side doors as posted on there sign outside. The elevator is painted ugly brown inside and oil-based paint is off gasing and the sme is terrible, the prisoner at my work is much nicer. The positives: in room microwave and refrigerator.

6

Christina

28 mai 2023

·

A séjourné 1 nuit

Check in was very quick and easy. Staff was extremely friendly and helpful. Pool temperature is nice and warm. We went to our room and it had not been cleaned from the previous guests. Called down to the front desk and they came up with new keys to a different room a couple doors down. There was a visible leak under the sink in our room. Some hair in the tub and on the walls. Soap scum down the front of the sink. Decent place.

8

Brett

30 juil. 2023

·

A séjourné 1 nuit

Clean bedroom and bathroom; very nice staff!

4

Curtis

29 juin 2023

·

A séjourné 1 nuit

Very unclean hotel. I booked 3 rooms for a work crew because it was relatively cheap, but I won't stay at this hotel again. After checking in, I went to my room to find it in total disarray. It was not made up or cleaned from the previous guest. Beds unmade, wet towels everywhere, etc. I got a new room, of course on a different floor from my workmates but whatever. I get my luggage in the room and go to take a nice shower (we had already worked all day in the bush). Halfway thru my shower I notice a wet, dirty undershirt hanging in the shower. DISGUSTING!!! Yuck!! Afterward, I went down to my coworkers room. He was annoyed, since he had found tons of garbage stashed under one of the beds. To top it all off, his AC unit was broken, and he couldn't cool down all night! The general area around the hotel is filthy with garbage everywhere in the parking lot. Avoid staying here, its obviously understaffed and filthy.

6

Agata

4 juin 2023

·

A séjourné 1 nuit

Very spacious room, but outdated and not too clean. The pool area would benefit from some deep clean.

6

Sharon

14 août 2023

·

A séjourné 1 nuit

Really this property is tired! The one good thing was a door between the two rooms, but obviously had not been vacuumed -- there was dog kibble between the doors when we opened them. The pool was not working. The carpet was stained.

6

Anthony

28 mai 2023

·

A séjourné 2 nuits

The bed was very comfortable and the view of the mountains was great. However the rugs seem dirty, only one front desk computer was working and we ended up with a cart with a broken wheel. I liked the coffee brand used in the room and the hotel location was perfect for what we needed. The place just needs some TLC.

10

Chelsea

20 août 2023

·

A séjourné 2 nuits

I stayed here with my parents for a couple nights while we explored Squamish & the area. The hotel was absolutely wonderful! The rooms were very clean and comfortable! We had no issues with noise from outside or other guests.

6

Kristie

10 sept. 2023

·

A séjourné 2 nuits

Staff here is always friendly & they keep a clean establishment. I've stayed here several times over the years though, and they could direct a few dollars to updating a few things. Was surprised there was no USB port on an updated lamp or something, somewhere in the room. Good location for clean and reasonably priced stay.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses et confortables avec une vue sur les montagnes disponible dans certaines, mais le décor et les équipements semblent vieillots et les prises de courant ou les ports USB sont limités. Plusieurs critiques mentionnent une climatisation bruyante ou ne fonctionnant pas et des téléviseurs de petite taille ou avec un choix limité de chaînes.

Avis de voyageur à ce sujet

10

Robert

28 août 2023

·

A séjourné 1 nuit

Our room was large and comfortable. We made use of the pool and wifi but mostly were outside exploring the area.

8

James

15 mai 2023

·

A séjourné 1 nuit

air conditioner and frig. noisy disturbed sleep

8

Giovanni

30 juil. 2023

·

A séjourné 1 nuit

Needs some updates, A/C unit was not working.

6

Kathleen

28 mai 2023

·

A séjourné 2 nuits

Not updated. Old shower fixtures. No USB ports and few electrical outlets.

6

Anthony

28 mai 2023

·

A séjourné 2 nuits

The bed was very comfortable and the view of the mountains was great. However the rugs seem dirty, only one front desk computer was working and we ended up with a cart with a broken wheel. I liked the coffee brand used in the room and the hotel location was perfect for what we needed. The place just needs some TLC.

8

Neil

28 août 2022

·

A séjourné 1 nuit

Fairly old style hotel but rooms clean and comfortable. Old air con units a bit noisy but drowns out the sound of any ttaffic nearby.

8

Absolutely

19 juil. 2023

·

A séjourné 1 nuit

A few complaints. Cable was only available in the living room, and not the separate bedroom. The bathroom light flickered enough to give an epileptic a seizure and the on site restaurant was delicious but expensive. Almost $100 for 2 kids and 2 adults.

4

Vitaly

16 juin 2023

·

A séjourné 1 nuit

Sagging mattress - feeling the boards... ok for 1 night tops.

8

TIBIN

28 août 2023

·

A séjourné 2 nuits

I recommend having better duvets other than that it was awesome. It was so Convenient to go to nearby stores as well as restaurants. Nevertheless the wonderful view that we can see through the windows. The tall mountains sunrise and so on was very pleasing.

8

Natalie

28 juil. 2023

·

A séjourné 2 nuits

When checking in I asked to be on the quiet side of the building away from the highway and was accommodated which was great. Upon entering the room we noticed the TV remote and blow dryer were broken. We were able to get the remote changed out at the front desk. When trying to get our door fobs reswiped for our room, it was around check-in time so the only staff member that was on was very busy. Best to have a couple staff on at that time.

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Service

Le service est inégal : beaucoup mentionnent un personnel amical et serviable, et un soutien remarquable à la réception, mais d'autres signalent des enregistrements lents, des interactions désagréables ou impolies, et, dans certains cas, des réservations non honorées.

Avis de voyageur à ce sujet

2

Dallas

21 août 2024

·

A séjourné 1 nuit

Save your money and stay somewhere else. This hotel happily took my money but didn’t honour my reservation that I had already paid for through Expedia!!! I made this reservation back in November and paid for it in its entirety. Went to check in and they said they didn’t have a room for us!! Left us completely stranded in one of the busiest weekends in Squamish.

10

Lisa

2 mai 2023

·

A séjourné 1 nuit

Staff were amazing checking us in early so we could have a cool place to rest up our puppy. Great room, great place!

6

WILLIAM

31 août 2023

·

A séjourné 1 nuit

The building needs some update. The room was clean but the hair dryer was not working and the bathtub drain was clogged. The hallway was clean and no funny smell. The staff were friendly. The slide in the swimming pool was awesome. The hot tub was big enough for 6 people. There was a restaurant next to the hotel. Plenty of parking including covered parking.

6

William

28 août 2023

·

A séjourné 1 nuit

Staff not helpful

10

Jeff

23 août 2023

·

A séjourné 1 nuit

Jivan at the front desk is awesome! His service and attention to the customer is superb!

4

Christina

20 août 2023

·

A séjourné 2 nuits

The staff here were incredibly unfriendly, and unhelpful. I asked for several light bulbs to be changed that were flickering constantly, and they refused to send someone to our room. They were very aggressive during check-in and accused us of having a pet with us, which we did not. All in all, lovely town, average hotel, and truly awful front-desk staff.

8

Natalie

28 juil. 2023

·

A séjourné 2 nuits

When checking in I asked to be on the quiet side of the building away from the highway and was accommodated which was great. Upon entering the room we noticed the TV remote and blow dryer were broken. We were able to get the remote changed out at the front desk. When trying to get our door fobs reswiped for our room, it was around check-in time so the only staff member that was on was very busy. Best to have a couple staff on at that time.

8

Gary

23 mai 2023

·

A séjourné 2 nuits

Check in was very slow. One person checking in everyone with another just watching. Not sure what was going on, maybe he was training. The hallway on the fourth floor was extremely hot during the day and it was not all that hot outside. In the middle of summer it would be unbearable. They have a pool and there is water down the hall into the elevator. Tile floors and water not a good mix. Maybe a large sign to tell everyone to dry off before leaving the pool area. I have stayed here before and the hotel itself is a nice place to stay. It's clean and comfortable. There's a good restaurant on site and a liquor store as well.

6

Kristie

10 sept. 2023

·

A séjourné 2 nuits

Staff here is always friendly & they keep a clean establishment. I've stayed here several times over the years though, and they could direct a few dollars to updating a few things. Was surprised there was no USB port on an updated lamp or something, somewhere in the room. Good location for clean and reasonably priced stay.

2

CURTIS

15 mai 2023

·

I rarely write reviews but I wanted to warn others of this hotel and my terrible experience. I booked this hotel through my RBC Avion card- Expedia travel. When my family arrived at the hotel, they did not have my reservation in their system even though I had the booking confirmation. I showed the front desk person all my info and he basically told me he can’t do anything for me. I phoned my credit card, spoke to multiple people, who all verified the reservation. Also phoned Expedia who confirmed the same thing. The front desk person did not know what he was doing. He called his manager in the phone and she rudely advised that I would have to pay again?! Hours was spent trying to sort this out with no end result. I missed a pre paid excursion (which I lost my money) and we ended up having to book a hotel elsewhere for double the price as it was last minute. I have never been treated so poorly. The management and hotel staff were so disrespectful! I would hate for anyone to have to go through this ordeal. Travel is stressful enough let alone dealing with uncooperative and rude staff. I would also like to mention that I did not get my money back for this hotel. I will keep fighting for it, but I’m exhausted and have spent so many hours already. PLEASE DO NOT BOOK YOUR STAY WITH MOUNTAIN RETREAT IN SQUAMISH!

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Emplacement

L'emplacement est pratique pour se rendre en voiture aux attractions de Squamish, comme le Sea to Sky Gondola et les sentiers à proximité, avec des cafés et des restaurants de restauration rapide à proximité. Plusieurs notent que l'environnement est situé dans une zone industrielle plutôt que dans un centre pittoresque ou accessible à pied.

Avis de voyageur à ce sujet

10

Albert

6 juil. 2023

·

A séjourné 1 nuit

Hotel is affordable and is close to everything. It has the amenities for an overnight stay. Courteous staff as well

10

Richard

27 juin 2023

·

A séjourné 2 nuits

Good location close to town and coffee shops. Pool and hot tub were nice after spending the day hiking 🙂

8

Michael

22 août 2023

·

A séjourné 1 nuit

Decent hotel. Close to everything.

6

Don

3 août 2023

·

A séjourné 2 nuits

Nice rooms. Indoor pool, with cool water slide, and hot tub are a real plus. No free breakfast is a negative. Good location for seeing sites near Squamish, such as Shannon Falls and the Sea to Sky Gondolas. Only food within walking distance was fast food (Wendy's and Tim Horton). Rooms need more plugs and some USB ports.

10

Alex

6 août 2023

·

A séjourné 2 nuits

Perfect location for running around Squamish (sea to sky gondola, Chief Trail) 5 minute drive from the town centre, with plenty of parking makes the commute easy. Ideal for exploring.

8

Matthew

24 août 2023

·

A séjourné 1 nuit

Stayed for the Squamish 50 this year. Hotel was clean and convenient for the race start. Would recommend for those looking for an affordable, hassle free option for the weekend!

10

Fizra

3 sept. 2023

·

A séjourné 1 nuit

Very convenient location in Squamish, close to breakfast options.

8

William

6 sept. 2023

·

A séjourné 6 nuits

The property is in an industrial type area, rooms were clean but dated, close to a Wendy’s & Tim Hortons Would stay there again

10

jane

25 juin 2023

·

A séjourné 2 nuits

Convenient for hiking. Restful at night. The breakfast in the restaurant was great too.

6

Lisa

26 juin 2023

·

A séjourné 1 nuit

Old, dirty, and location in middle of nowhere, industrial area

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le restaurant sur place reçoit fréquemment des éloges pour sa nourriture savoureuse et son bon service, bien que certains clients aient trouvé les prix élevés. Le petit-déjeuner au restaurant est également bien noté.

Avis de voyageur à ce sujet

10

Richard

27 juin 2023

·

A séjourné 2 nuits

Good location close to town and coffee shops. Pool and hot tub were nice after spending the day hiking 🙂

10

Marlene

13 juil. 2023

·

A séjourné 1 nuit

The attached restaurant was great - awesome food and service. Pool and slide were also clean and enjoyable. Although an older hotel, the room was updated, clean, quiet and great mattress and pillows. Would not hesitate to stay again. Close to tourist sites and amenities.

6

Don

3 août 2023

·

A séjourné 2 nuits

Nice rooms. Indoor pool, with cool water slide, and hot tub are a real plus. No free breakfast is a negative. Good location for seeing sites near Squamish, such as Shannon Falls and the Sea to Sky Gondolas. Only food within walking distance was fast food (Wendy's and Tim Horton). Rooms need more plugs and some USB ports.

6

WILLIAM

31 août 2023

·

A séjourné 1 nuit

The building needs some update. The room was clean but the hair dryer was not working and the bathtub drain was clogged. The hallway was clean and no funny smell. The staff were friendly. The slide in the swimming pool was awesome. The hot tub was big enough for 6 people. There was a restaurant next to the hotel. Plenty of parking including covered parking.

8

Absolutely

19 juil. 2023

·

A séjourné 1 nuit

A few complaints. Cable was only available in the living room, and not the separate bedroom. The bathroom light flickered enough to give an epileptic a seizure and the on site restaurant was delicious but expensive. Almost $100 for 2 kids and 2 adults.

10

Fizra

3 sept. 2023

·

A séjourné 1 nuit

Very convenient location in Squamish, close to breakfast options.

10

James

27 août 2023

·

A séjourné 4 nuits

It was reasonably priced compared to other properties in the area. The restaurant was fabulous. GREAT food, fast service, reasonably priced, and adequate quantities of food.

10

jane

25 juin 2023

·

A séjourné 2 nuits

Convenient for hiking. Restful at night. The breakfast in the restaurant was great too.

8

Gary

23 mai 2023

·

A séjourné 2 nuits

Check in was very slow. One person checking in everyone with another just watching. Not sure what was going on, maybe he was training. The hallway on the fourth floor was extremely hot during the day and it was not all that hot outside. In the middle of summer it would be unbearable. They have a pool and there is water down the hall into the elevator. Tile floors and water not a good mix. Maybe a large sign to tell everyone to dry off before leaving the pool area. I have stayed here before and the hotel itself is a nice place to stay. It's clean and comfortable. There's a good restaurant on site and a liquor store as well.

8

Annick

17 juil. 2022

·

A séjourné 1 nuit

L’hôtel est très bien. Les chambres sont grande ms et propres, par contre il n’y a pas de recyclage à la chambre, ce qui est bizarre en 2022. L’absence de sauveteurs à la piscine fait en sorte que les gens ne respectent pas les règles, ce qui rend l’espace piscine très désagréable. Le restaurant de l’hôtel est très bon, pas cher et le personnel est très amical.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mountain Retreat

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 2 grands lits

Suite Familiale

Chambre Standard, 1 très grand lit

Chambre Exécutive

Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite

Avis des voyageurs sur Mountain Retreat

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $179	19 $173	20 $222	21 $222	22 $222	23 $222	24 $222
25 $222	26	27 $222	28	29	30	31

di	lu	ma	me	je	ve	sa
1	2	3 $223	4	5	6	7
8	9 $222	10	11	12	13	14
15	16	17	18	19	20	21
22	23	24	25	26	27	28
29	30