Name: Four Points by Sheraton Caguas Real
Address: 500 Alhambra en Granada Boulevard, Turabo, Caguas, San Juan (and vicinity), Puerto Rico, Caguas, Puerto Rico
Rating: 8.48

Guest reviews

8.5

Very good

Based on 1,003 verified reviews

Who stays here?

Business

20%

Couple

29%

Family

41%

Group

4%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

At Four Points by Sheraton Caguas Real, guests consistently praise the friendly service, clean and comfortable rooms, and the quiet setting with an onsite casino, while noting drawbacks like paid parking, a dimly marked entrance road, and limited walkable options.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Mateo

Apr 13, 2026

·

Stayed 2 nights

Very friendly staff from the house keepers to the bar tenders. I highly recommend this hotel.

6

Victoria

Jan 20, 2026

·

Stayed 3 nights

Overall, we had a pleasant stay. The hotel was very clean, which we truly appreciated, and the staff provided good and friendly service throughout our stay. There was a slight damp smell in the room, and the air conditioning was a bit noisy at times, which affected the quality of rest. The location is not very central and there aren’t many attractions nearby, but it’s a good option for travelers looking for a calm and comfortable place to stay.

10

Sergio

Dec 27, 2025

·

Stayed 2 nights

N/A

8

Acisclo

Dec 22, 2025

·

Stayed 1 night

The room was clean and updated.

8

Beatriz

Dec 14, 2025

·

Stayed 2 nights

Staff was great, facilitues were grea,. The keys were an issue all the time.To open the room, to get out of parking, at.check.out. The coding canceled for no reason in different ocasions. Otherwise, it would get 5 stars

500 Alhambra en Granada Boulevard, Turabo, Caguas, San Juan (and vicinity), Puerto Rico

Location

With a stay at Four Points by Sheraton Caguas Real Hotel & Casino in Caguas, you'll be 4.4 mi (7.1 km) from Jardin Botanico y Cultural de Caguas and 17.9 mi (28.8 km) from El Yunque National Forest. This casino hotel is 21.5 mi (34.5 km) from Pan American Pier and 21.6 mi (34.8 km) from Condado Beach.

Centro Criollo de Ciencia y Tecnología del Caribe(3.1 miles)

K1 Speed(3.4 miles)

Shops at Caguas(3.4 miles)

Museo del Tabaco(3.4 miles)

Paseo de las Artes(3.5 miles)

Museo de Caguas(3.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 12:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available on-site, but it is limited. The self-parking fee is approximately USD 13.38 per day, which includes in/out privileges.

Full breakfasts are available for a fee, served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM. The cost is approximately USD 10.00 to 25.00 for adults and USD 10.00 to 17.00 for children.

Check-in time is from 3:00 PM, and check-out is by 12:00 PM. Early check-in and late check-out may be available for a fee of USD 25.00, subject to availability.

The hotel is located in Caguas, Puerto Rico, approximately 4.4 miles from Jardin Botanico y Cultural de Caguas and 17.9 miles from El Yunque National Forest. It is also close to various attractions such as Centro Criollo de Ciencia y Tecnología del Caribe (3.1 miles) and Shops at Caguas (3.4 miles).

Yes, the hotel features an outdoor pool, which is accessible from 9:00 AM to 9:00 PM. There is also a child pool available.

The hotel offers rollaway beds for a fee of USD 25.00 per stay. Guests may need to request this in advance, as availability is subject to confirmation.

Four Points by Sheraton Caguas Real

Amenities

Property description

Book on Vio